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Bajaj Finserv Complaints & Reviews

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Updated: Nov 20, 2025
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Bajaj Finserv reviews & complaints page 164

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U
Unni Krishnan.N
from Kottayam, Kerala
Nov 2, 2018
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Address: Pathanamthitta, Kerala, 691551
Website: [email protected]

Hi this is unnikrishnan. N
I bought a samsung refrigerator recently
I wanted to cancel my extended warranty
Please stop the extra extended warranty premium policy
I don’t want extended warranty please cancel my extra extended warranty
Insurance applied with loan application no. 6h1bew89643631
Policy name: extended warranty,
Policy owner name: unnikrishnan. N,
Premium: rs.2, 446.
Please cancel my extended warranty
Thank you
Regards
Unnikrishnan. N
Bajaj Finserv customer support has been notified about the posted complaint.
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    sanjudabur
    from Bhubaneshwar, Odisha
    Nov 2, 2018
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    Address: Kolkata, West Bengal, 700084
    Website: [email protected]

    Dear sir/mam,
    I am an old customer (Consumer id:18232679/[protected] of bajaj finserv & running so many loans to your institution like;house loan/personal loan/consumer durable loan. But recently i am taking a flexi loan from your organisation from kolakata branch but after disbursement of loan through mrs. Juthika / mr. Ankur i am not getting any response from their after so may phone calls & meassages.
    Now i am wanting to pay some part payment against the latest flexi loan. Please help me from your side as early as possible.

    Thanking you,
    Regards,
    Sanjib chaudhuri //kolkata//mob no:[protected]
    Bajaj Finserv customer support has been notified about the posted complaint.
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      S
      from Delhi, Delhi
      Nov 4, 2018
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      Address: New Delhi, Delhi, 110008

      Sir without information active my policy i am not intrastate in this policy please
      Cancelled my policy my policy no. Is a/c 401dfs92497490 please stop my policy. So please i request you stop my phone insorence policy because we don't have to need this policy the phone deler my mistake actevate this policy so pls cancel my policy and sending the sms
      Bajaj Finserv customer support has been notified about the posted complaint.
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        A
        Avinash Pandirkar
        from Mumbai, Maharashtra
        Nov 2, 2018
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        Address: Thane, Maharashtra, 400607

        I want to update my mobile number [protected] & i want to in blocked my card. I trying to purchase the mobile phone from my bajaj card true on line but it say card as been blocked so what to do to unblock my card can you unblock my card so that i can get new mobile phone and i have to change my number which as change my old no was [protected] and it changed to [protected] so please unblock my card and change my number
        Bajaj Finserv customer support has been notified about the posted complaint.
        Dear Sir/Madam,
        I have recently closed my EMI Account towards Bajaj Finance Ltd. as on 08.10.2018. My Loan Account No. 4C20CD34449310. I have paid all dues related to my Loan Account. So kindly provide me the Statement of Account and N.O.C. through your email at my registered Email ID.

        Thanks and Regards
        J Phanendra

        update my new no 7977131573 - Comment #3260049 - Image #0
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          A
          Ankush Lokhande
          from Mumbai, Maharashtra
          Nov 1, 2018
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          Address: Mumbai City, Maharashtra, 410210

          To bajaj

          Hi, my name is ankush lokhnde i am your existing customer with customer card number: [protected] from last jan-2018 and i have tried to pay all the emi by me from your company, i aslo have a emi card provided by bajaj.
          My icici bank account which was not linked with bajaj initially as my persona
          L account and for that reason one of the emi was tranfer to another account
          I also went to your branch in my city sanpada, navi mumbai and explained them all the problems and made the emi payment for coming months they had told me what needs to be done and even they assured me.

          So please change hdfc account into my icici bank account and i have clearly mentioned to them that going further whatever emi i will be paying will be done through the same account and nothing else, i wanted to complain about this.
          Bajaj Finserv customer support has been notified about the posted complaint.
          My old number is no more in use. So kindly change my linked [protected] to [protected].
          Thanks,
          Joel lobo
          Email id: [protected]@gmail.com
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            R
            Ratnesh Kumar
            from Pune, Maharashtra
            Oct 31, 2018
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            Address: Patna, Bihar, 800026
            Website: www.bajajfinserv.in

            Dear Sir,

            Due to some financial crisis, I had got 4 out of 10 EMIs bounced during Loan Tenure from April, 2017 to January, 2018. Although I have cleared all the overdues till 31st January, 2018. But, I was informed that my EMI Card is permanently blocked due to the above issue. As each and every time Customer Care is telling that your Card is blocked and we will review in next Qtr about the same. But, since then, it is almost 3 qtr crossed but till date, my card is blocked.

            While checking through my CIBIL ID, my Score is 767 since July, 2018.

            Kindly arrange to activate my EMI Card.

            Regards,

            Ratnesh Kumar
            [protected]
            +4 photos
            Bajaj Finserv customer support has been notified about the posted complaint.
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              K
              kuldeep.ynr
              from Delhi, Delhi
              Oct 31, 2018
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              Address: Yamuna Nagar, Haryana, 135001
              Website: www.consumercomplaints.in/new_complaint

              Dear sir,
              I purchased a mobile phone (Vivo v9) from mobile mall through bajaj finserv and insured the same phone from bajaj finserv but some technical issue phone are not perform well so company (Vivo) replace this phone with new one.

              I told the company representer (Bajaj finserv) please transfer the insurance old to new phone. But he did not transfer insurance to new phone.

              Now my phone screen is breakup and i want to cliam it but company not give the claim to same.
              Bajaj Finserv customer support has been notified about the posted complaint.
              Oct 31, 2018
              Updated by kuldeep.ynr
              Loan detail attached

              My card unblock please help me
              Card number.=[protected]
              Exp date =10/26
              Experla id =36304888
              Please sir my card unblock kijiye
              Bajaj finance limited noc clear he
              Muje mobile phone Purchase karna hai.

              mobile phone insurance - Comment #3257714 - Image #0
              Kaushikumar's reply, Oct 31, 2018
              I am kaushikumar Ramanlal vaghela
              My Bajaj card emi card unblock kijiye plz black ho gaya he to plz sir
              My name is Raj Kishore Sahu. My emi card no is [protected]. Plse unblock my card. Because of block i could not buy any accessories with emi. Plse unblock my card as soon as possible. This emi card is useful for me but it seems very difficult to me. Without card blocked
              . Pls sir unblock my Card.

              mobile phone insurance - Comment #3257723 - Image #0
              I got a Bajaj Finserv EMI card I have registered my old mobile number but now i changed my mobile number, now when I am odering anything at online shop the OTP goes to my old number and i cant buy that product and i have also updated my new mobile number in a Furniture shop but also It didn't changed

              So this my problem, please solve my problem
              Hello! Your A/c no. ###### has been debited by Rs. 118 on 20Oct18. Info: BAJAJFIN_MNDTVRFCHGS_SEP18

              My contact no. is [protected] which is linked to bajajfin.
              Hello! Your A/c has been debited by Rs. 118 on 20Oct18. The A/c balance is Rs. 1816.00. Info: BAJAJFIN_MNDTVRFCHGS_SEP18
              Today I received a message as above, i don't know about it. What kind of charges or deduction it is?
              Please help me.
              #Refund
              I'm Jayanta kumar Roy, I bought a LED TV in 2016 with bajaj finserv EMI option and clear it in 2017. But till now Bajaj Finserv withdraw money from my SBI a/c no-[protected].
              So kindly request you please suggest me what should i do now against the illegal work of Bajaj Finserv.Please help me.
              Regards
              Jayanta kumar Roy
              Mob. no.- [protected]
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                S
                shailesh_kumar28
                from Mumbai, Maharashtra
                Oct 31, 2018
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                Address: New Delhi, Delhi, 110059

                The company has deducted rs 117 fee as annual charges of bajaj emi card even i have not requested for any emi card but still they deducat annual fee directly from my account without inform me. I have not requested you to create my emi card. It's totally illegal that you are entering in my bank detail and deduct the amount. Look into this matter asap otherwise i will not take a second to go to consumer court.

                Consumer id is: 16552064
                +1 photos
                Bajaj Finserv customer support has been notified about the posted complaint.
                Please stop debited from my SBI account immediately and Investment intermedi refund my money to my SBI account.
                I made a payment of 8974/- to bajaj finserv on nov1 but still they say its pending

                deduct amount with any information - Comment #3259903 - Image #0
                MY OLD MOBILE EXCHANGE AND NEW MOBILE PERCHASE BUT CASHIFY TEAM NOT INFORM NO ANY CALL AND NO ANY MASSAGE I AM WAITING OF 2 OCT 2018 BUT NOT EXCHANGE MY OLD MOBILE TODAY VERY BAD SERVICE and bajaj office called me then( i dont know your exchange mobile ) very bad relation ship
                Dear Sir,

                Requesting for Still my Bajaj finance emi card showing inactive mobile no [protected].we thank full to Bajaj finance for giving valaveble service to customers.

                Note : I HAVE PAID WITH UR PENTLY CHANGES 1 RUPEE ALSO NOT ASKED DISSCOUNT TO U .

                Pl.do the need full on this.

                Thanks & Regard
                Masthan vali khan.c
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                  Atul_Iccf
                  from Delhi, Delhi
                  Oct 31, 2018
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                  Address: New Delhi, Delhi, 110046

                  Hi,

                  Yesterday, i have noticed that rs.117/ has been debited without any authorization from my hdfc saving account.

                  I am shocked to see this, please reverse and credit it back to my bank account.

                  Please let me know why and by whose authorization have you debited this amount.

                  I have nothing pending with bajaj finserv. I don't have any loans with you.

                  I expect the amount to be credited to my hdfc account immediately with proper explanation from your end.

                  Transaction detail is shared below:
                  Transaction date: [protected]
                  Transaction amount: 117 rupees
                  Transaction type: debited
                  Transaction description: ach d - tpcf bajaj finance-[protected]
                  Reference number:[protected]

                  Waiting your earliest and positive response.

                  Thanks & regards,
                  Atul kumar sharma
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  My customer id: 68737340. I have bought Samsung refrigerrator on EMI from Bajaj Finance on 21-May-18. Now I want to cancel the extended warranty of CPP ASSET CARE policy.

                  My Asset care policy number is U44CTB82675795 & policy no is Ac 1561775, my Emi have been started from 05-september-18 so do it fast. Please cancel CPP ASSET CARE policy.
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                    K
                    KiranKumarUJ
                    from Sulya, Karnataka
                    Oct 30, 2018
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                    Address: 560062

                    Dear bajaj,

                    Please note that i have paid all the emi charges along with the late charges fee but still my card is permanently suspended by bajaj.. I do not know the reason so requesting you to please unblock my card as i need to purchase several things through bajaj or let me know any alternative way to get new bajaj card my loan account numbers 404DPF58397996
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      R
                      Ranajoy Ukil Lahiri
                      from Kolkata, West Bengal
                      Oct 30, 2018
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                      Address: 700076
                      Website: www.flipkart.com

                      I ordered an asus zenfone max m1 from flipkart for which my order id is od[protected]

                      Order value was 7499 rs.
                      I cancelled it as courier told me that my item has been stolen and i should wait 3 days more to which i denied and cancelled the order as i have not received the product yet.

                      So, as refund is accepted from flipkart and showing that money will be sent back to original payment method within 8 business days.

                      So, i request bajaj to clear my debit balance as soon as possible so that i can soon make a valid transaction via emi card and check with flipkart for the case i mentioned.

                      My name : manab kumar ukil
                      Registered mobile number : [protected]

                      Kindly do the needful at the earliest and clear my debit balance, thank you.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        P
                        pavansonje
                        from Nashik, Maharashtra
                        Oct 29, 2018
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                        An amount of rs. 117 is deducted through ecs from my savings account of sbi bank without any information. I don't have any outstanding amount with this company. Also i didnt even used this card for more than a year and still for what reasons the fees are charged to me. Also you can not force me to use my card every year without any need just to keep the account alive. It ill be better that you refund the amount you charged to me illegally asap.
                        I wanted my money to be refunded asap.
                        Customer id: 16096318
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        My bajaj card not recive please send my bajaj card
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                          V
                          vic@
                          from Agra, Uttar Pradesh
                          Oct 29, 2018
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                          Address: Agra, Uttar Pradesh, 282004
                          Website: [email protected]

                          SIR,
                          MANIE EK MOBILE PURCHASE KIYA THA 0CT2017 ME JISKA LOAN APRIL ME NIL HO GAYA, AUR 01/09/2018 KO NOC BHI MAIL HO GAI LEKIN MERE ACCOUNT SE 1 OCT AUR 02 OCT 2018 295 RS/ 3 BAR CHARGES KAT GAYE.
                          AUR CBIL ME ACTIVE SHOW HO RAHA HAI . JESKE KARAD 295 RS/. 295 3 bar kat gaye
                          aapse nivedan hai ki mere cbil ko update kia jaye aur mujhe inform kiya jaye

                          abhishek gupta

                          loan a/c no.461DPF55795250
                          MOB. NO.[protected]
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            A
                            AkbharMohammed
                            from Hyderabad, Telangana
                            Oct 29, 2018
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                            Address: Rangareddy, Andhra Pradesh, 500018

                            Transaction description: nach-drtpcf baja finance/andb[protected]/596

                            Hi there,

                            I am shocked to see rs. 117 was deducted from my andhra bank savings account with transaction description: nach-drtpcf baja finance/andb[protected]/596.

                            Pls let me know why n by whose authorization you guys had debited this amount. I have nothing pending with bajaj finance.

                            I expect the amount to be credited to my andhra bank savings account immediately with proper explanation from your end.

                            My mobile number is [protected]
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Pls activate my card last six month i have not done any transaction so that card has automatically blocked.pls activate the card i need to purchase the phone
                            Card Holder Name: Vinay Bhat
                            Card No: [protected]
                            Card Validity: 11/26

                            Thanks & Regards
                            I do no want to use the EMI Network card issued under my name anymore. The customer care is so inefficient that I'm not able to talk to the executive to deactivate my card. I do not authorize any more auto deduction from my bank account.
                            Name: VAISHNAVI C S
                            Experia ID: 15575321
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                              AkbharMohammed
                              from Hyderabad, Telangana
                              Oct 29, 2018
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                              Address: Rangareddy, Andhra Pradesh, 500018
                              Website: www.spoonfeeding.in

                              On 29th oct 2018, my andhra bank sb account nach debited for inr 117 by bajaj finance. I do not have any pending loans with bajaj finance. If so, how nach tpcf bajaj finance category of my sb account is deducted. Could you refund the amount and credit in my sb account. Surprising to note that how bank is permitting to withdraw the said amount from my account without my knowledge.

                              Thanks
                              Akbhar mohammed
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Dear ser
                              mujhe bajaj finance mese cole aaya tha ki aapki persnal lon ki ofer he aapse milne hamare adhikari aayege magar koi aaya nahi hai my mo no [protected]
                              I have a Bajaj Finserve EMI Card for which an annual fee is being deducted from my account .

                              I have no plan to use this card so you are requested to de-activate this card with immediate effect.

                              Card number - 2030 XXXX XXXX 9509

                              Name - Shekhara Nand Lohumi
                              email # shekhar.[protected]@gmail.com
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                                K
                                Kiran11111995
                                from Paravur, Kerala
                                Oct 29, 2018
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                                Resolved

                                My name is k. Sai kiran and i have bought samsung smart led t. V. On emi from bajaj finance (Loan a/c no:4420cd[protected] on 19-august-18.

                                Now i want to cancel the extended warranty of cpp asset care policy (No. Ac1728425). I have also cancelled the policy through message but not received any response from your side. So please cancel my cpp asset care policy, my emi will start from 02-november-18 so do it fast..
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Registered mobile number [protected]
                                Please unblock my emi card.
                                Dear Customer,

                                We have tried to contact you on the contact numbers registered with us for your membership AC1728425, however, we have not been able to connect with you.

                                Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

                                Assuring you of our best services at all times.

                                Regards,
                                CPP Team
                                The reason why I have gone through consumer complaints forum is that all toll free number given are unavailable either they been auto ending or saying that number is unavailable.

                                I don't understand why you are unable to contact with my registered number when you can able to send messages to the same number on asset care and emi payments. Atleast you may have contacted me through my registered mail but you have not done anything above but simply commenting that call back to your helpline numbers, it's very poor and disgusting of you're service to customers...
                                Dear Customer,

                                We have tried to contact you on the contact numbers registered with us for your membership AC1728425, however, we have not been able to connect with you.

                                Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

                                Assuring you of our best services at all times.

                                Regards,
                                CPP Team
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                                  P
                                  ponraj1985
                                  Oct 28, 2018
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                                  Address: Chennai, Tamil Nadu, 600059

                                  Bajaj fiserv od loan facility is doing worst service as they are giving initial commitment was one thing and after agreement copy signature document receive nobody is guided. Further they would not told about processing fees + other charges + insurance after loan processing we will get money deduction from our account then only we are call to that agent up to that we don't know they are not a bank people. Then only they will tell us.
                                  They don't have customer care service and all.
                                  Now, i suffering from collection team due to i am stopping my ecs from my bank because nobody is answering in my question why they detect money from my account.

                                  Now a days they are blackmailing kindly request to support this query.
                                  +1 photos
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Kindly help
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                                    M
                                    Madhessubha
                                    from Mumbai, Maharashtra
                                    Oct 26, 2018
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                                    Address: 635109

                                    I have paid 150000 as secure deposit for getting loan. As bajaj finserv from chennai branch taken amount and not provided insurance policy details. When ever i called they keep on telling we will provide or under process like that. It already over for 1 month. Last two days they never pick my call and they talking inproper way to us.

                                    * because of loan purpose we have paid 1.5 lakhs secure deposit for 10 lakhs loan but still not yet received any loan amount from them. I have communicate with cyber crime help line too they asked us to come chennai crime branch commissioner office on coming monday. Please do the necessary action as soon as possible before i make complaint on your company.

                                    When ever i called different different people are talking and all are giving different different answer to us and i have received amount paid receipt under : ultra trendz ". I have asked them why name showing in this name and they said we are agent team for providing loan dept. The below mentioned people are attending my loan file and collected my amount.

                                    1. Rajesh kumar - +91 [protected]
                                    2. Branch manager - +91-[protected]

                                    * verification department
                                    1. Maya +91-[protected]

                                    * clearance department

                                    +91-[protected]

                                    The above mentioned all people are attend my loan file and not yet clear from past one month.

                                    Please make the immediate action and let me know the solution

                                    My contact - [protected]
                                    +1 photos
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Oct 31, 2018
                                    Updated by Madhessubha
                                    Yes. Bajaj Finserv customer support has been notified about the posted complaint.

                                    @ Bajaj Finserv. You are notified your complaint okay but what setp have you taken?

                                    I didnt get any call from Bajaj Finserv and please update what will you or what i have to do?

                                    If you not bother about this issue because those people are not belongs to you then also please inform me.
                                    Dear Team
                                    Please look at the matter one cctv camera on bajaj finance ltd koraput branch not working as security issue kindly close the issue as soon as possible.
                                    and also your customer care no service team also not responding call is on IVR stage only we are facing problem to connect also your customer department.

                                    insurance details and load not provided - Comment #3255137 - Image #0
                                    Sir im completly pay of emi i dont have dues so can you please unlock my emi card and i want to buy a smartphone my emi card no:[protected] name:kesanapalli nagaraju phone:[protected] (or) [protected]
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                                      S
                                      shaooo.shaooo shaooo.shaooo
                                      from Bengaluru, Karnataka
                                      Oct 26, 2018
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                                      Address: 560046
                                      Website: BAJAJFINSERV.IN

                                      I have prepaid the loan emi for one month which was not at all considered in the entire loan tenure despite my intervention and requests. till last emi the company has failed to address this issue. during the course they have raised bouncing charges on account of bouncing. actually it was a case of switch over of the bank account from sbi to canara bank. after switching from the sbi they have successfully made ecs clearance through canara bank. from the next month onwards they have reverted to the sbi and has raised the issue of bouncing charges. how silly on their part to be a professionalisting company. and the manager also insisting to pay the bouncing charges otherwise he will seize the product purchased online. how stupidity is this .

                                      many a communications were made to address this issue but it was my futile efforts. they did not understand the problem and still they are insisting to pay the bouncing charges even though the loan account is cleared. i have insisted not to pay the bouncing charges which is not my mistake. this mistake happened from bajaj finserv, why should i pay for the mistake of the bajajfinserv . still they are insisting for the same.

                                      hope your intervention may make difference.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        king_13
                                        from Salem, Tamil Nadu
                                        Oct 26, 2018
                                        Resolved
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                                        Resolved

                                        Address: Coimbatore, Tamil Nadu

                                        I Navarethina Rajan purchased s9 plus from samsung smart cafe coimbatore, through bajaj fin, my emi rs.4167 per month, but bujaj fin has sent a msg my emi amount is rs.4707, so i would like to request you to look in this matter, n cancel my fonesafe insurence, off rs.540.My loan no:421DPF91815490.My fonesafe loan no:421DFS91815897, my phone:[protected]
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                                        Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                                        Regards,
                                        CPP Team
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