Bajaj Finserv Complaints & Reviews

Dear sir,

With reference of above subject, i wish to inform you that since three month, i have paid by emi on regular basis of personal loan (Loan a/c - 6g2gpl[protected] and emi card loan and my emi date is 2nd of every month.in the month of oct 2018, i failed to pay personal loan emi. So i had taken time to pay overdue amount within 20 to 25 days. On 21nd oct (Sunday) 7 pm two person from bajaj fin. Office ramgarh, jharkhand. Mr. Pawan and mr abhishek senior employee came to my house to recovery and start abusing, talking with wrong words and misbehave in front of my family member and nebhiour. Which is illegal offence. As per loan recovery guideline of rbi - any finance company or bank employee or recovery agent will talk in decent and civilized manner, no abusive language should be used.

I am looking forward for reply on this matter bajaj finsev. If it's not been done. I have to approach to banking ombudsman, rbi new delhi, media channels and newpapers.

Thanks
Sangam kumar
Ramgarh, jharkhand

Dear sir,

With reference of above subject, i wish to inform you that since three month, i have paid by emi on regular basis of personal loan and emi card loan and my emi date is 2nd of every month.in the month of oct 2018, i failed to pay personal loan emi. So i had taken time to pay overdue amount within 25th of this month.

On 22nd oct sunday 7 pm two person from bajaj fin. Office ramgarh, jharkhand. Mr. Pawan and mr abhishek senior employee came to my house to recovery and start abusing and talking with wrong words.

It is illegal offence as per loan recovery guideline of rbi - any finance company or bank employee or recovery agent will talk in decent and civilized manner, no abusive language should be used.

I am looking forward for reply on this matter bajaj finsev. If it's not been done. I have to approach to banking ombudsman, rbi new delhi, media channels and newpapers.

Thanks
Sangam kumar
Ramgarh, jharkhand

Dear
Bajaj finserv


This's srikanth biyyala from vizag, to day i order the mi a2 64gb (Black) in the basis of mobile exchange option. But i want to cancel my order. For the reason - i'm planning to buy a laptop on my emi card, so i kindly request to cancel my order. I attached the all details regarding my order details as well as loan details. Please find the attachments.


Regards
Srikanth biyyala
[protected]

I bought a laptop and has a loan with yourfor 9 months. Despite of paying the loan amount there was an unauthorised charge for 118 and i want a refund for the same. How did you even dare to deduct my money without informing me. If needed i will go to the court. This vet unethical. Respond asap. I want an explaination. Why you are deducting money without customer’s consent. I will cancel all my transaction with you.

I want justice. Who is the investment intermedi? Write now without my permission that investment intermedi company debited rs.295/ 5 times and rs.450/ 1 time from my sbi account. This is totally fraud me. Immediately stop this chitting and refund my money to my sbi account. My name is santanu lahiri. My mobile number [protected] my mail address is [protected]@gmail.com

Gulati electronics 17/10/2018 consumer loan cansil please gulati electronic call no cansil hold loan. My card limit 14345 ammaount. Cut available limit55. Please cansil. Loan my limit increase thankyou
Rajkumar kalra [protected]
Card no. [protected]
Date of birth 25 03 1971
House no. 3 vikas nagar som bazar road
Neat education point school
110059
New delhi

Mare mobile screen damige ho gaya ha maine police li hui hai 1mant ho gaya ha abhi tak muje sumsumg office mai apuroval dena jab tak bajaj finasre se nhi daige mera mobile aage prosec k liye nhi jayga kab se maine claim kar raka hu abhi tak koi kam nhi nhi ho raha kitne bar camplent ho gai hai jab kam hi nhi karna 10 bar phone karo vo bole diya jata hai 2 din bad call aayga abhi kab se aaya hi nhi hai koi matlab hai kaya police ka office jao to vaha koi salution nhi garhak ko gumay ja rhe ho koi patikiriya nhi ho rahi ham kab se parsan hai jab tak bajaj finsre se appuroval nhi jayga tab tak mobile ki koi prosse nhi hogi y batao hogi ki nhi nhi to koi matlab nhi muje jab police bharte hat tab usk bad se warranty chalu ho jati hai to q guma rhe ho ho plice to lena ka koi matlb hi nhi ho raha mai kab se prsan ho

श्री मान मेरे द्वारा रेडमी नोट 5 प्रो मोबाइल फ्लिप्कार्ड से आर्डर किया गया दिनांक 7 /10/2018को ।
लेकिन दिनांक 8/10/2018को उसे केंसल कर दिया ।मुझे केंसल का मैसेज प्राप्त हुआ और मोबाइल मुझे प्राप्त हुए बिना वापस रिटर्न हो गया ।लेकिन मेरे लोन व्यू में वो अभी भी एक्टिव शो कर रहा है।
लोन नम्बर 534ECF89955922
मेरा पता मुकेश कुमार मालवीय
रतलाम मोबाइल नम्बर [protected]

My number:[protected]
I got call 11 oct from bajaj customer service for elite card with 26000 rs vouchers
Said to pay 4999 on the same day
Received continues calls to pay they said to make an insta credit 5000 to pay 4999 i paid on 11 oct on the same day amount successfully debited after that they said i'll receive an mail regarding 26000 vouchers
But after that no mail no call no elite no vouchers too without anything i paid 4999.

Bajaj finserv the most popular finance company in our city is doing useless and not tolerable things with us. It was the beginning of the month there was enough amount for them to deduct the emi amount as i am a holder of laptop and refrigerator bought with their emi service. I don't know why they didn't deducted the money!!! But on 9th oct this year they deducted it. Ok
But after few days they called me and said that i have not paid the bill of this year!
I thought may be there are some problem so i took screenshots of the bank messages and sent it to them. Then they said ok. And i thought the problem has come to an end. But again after 2-3 days there was a message claiming that i need to pay 450 fine charge?
I mean why? Why should i pay? U didn't deducted the money was that my fault?
But i didn't pay much attention to that and ignored.
Now today the 450rs has deducted from my account and after 2 hours later someone called me saying that i have noit paid anything of this month!
I mean is this a company? Who are providing us serviced without having updated details of their customer? And deducting the money for giving diwali bonus to their employees? I want my money back. Do possible needs

My user id is [protected]
Mobile num is same

From last 1 year i close my loan and take noc, and still u deduct charges from my account.
R u stupid or i go for legal forum consumer cell. I have noc for all my closed loan, still u deduct charges from my account i need refund in same account.

Gopesh porwal
[protected]
[protected]

Dear official concerned,
This is to bring to your notice that my account - details as given below

Loan no: 401saf18475221
Has been with bajaj finserv for the last many months.
With the weakening of economy and change in finances, i have changed the way i repay your emi. To this effect i conduct myself such that i repay each month and bear quite a sum on the penalty and interest.
However, your offices in pitampura delhi employees call up each month and despite telling them that i will do the repayment online - insist on cheque / cash and if i do online - to furnish details immediately.
Further, today - 17 oct, i recieved a call from mr. Manoj shokeen who was categorical in telling me (On telling him that i will pay 6000 of the 26 thousands on 20th (Twenty already paid)-"madarchod - aaj hee bharnaa padega, aake teree gaand marungaa - wahin rukk". He called from landline number - [protected]

What training imparted from your end requires you to do this escapes me.

We bought air conditioner from vijay sales seasons mall pune, with bajaj finserv cashback offer 6 months back. We have promised that cash back will be credited post 2 successful emi payment. But till date no such cashback received. We even complained to bajaj representative at vijay sales but no response received, even spoke to some bajaj manager of him still no success. I requeat bajaj finserv to take a note of this or otherwise loose more such loyal customers like me. #bajajfinservfraud

I have made a payment of 4999 for Elite EMI card. However the Wallet app didn't show my Elite card details.
I was contacted by Elite EMI customer care for taking the card.
I informed them that the payment is done and still the Elite EMI card is not showing in my app.

I was told that that it will show in 6 days.
But even after 7 days, there is no progress.

How long should I wait for the Elite EMI card number.

Regards,
[protected]@gmail.com

Dear sir,
My name is thakur yurath singh. I am a existing customer of bfl. My id is 68737340. 09 & 12 october 2018 i am purchase a product mobile at 5999 & 6029 from amazon (Order id is order # CS[protected] & CS[protected] and used bajaj finance limited no cost emi with 3month emi. But some problem i am cancelled the order amazon and amazon cancel this order and refund my bajaj card but bajaj generate the loan emi start 2/11/2018.. (Loan account no is - U44ECF90129560 & U44ECF[protected]. Plz cancel this loan amount. Helpful 2 documents file are attached it.

I had raised the following issues from June - 2018 and still not got resolved. I had tried following options

a. Sent an email to wecare and giverence team (Didn’t get any response to solve the issue).
b. Talked with customer care executive in[protected]Always get the response “We will forward to the backend team and let you know.”)
c. Talked to ASM (Nothing had happen)
d. Talked to Chennai RSM (Nothing had happen)
e. Talked to Location Manager (Nothing had happen)
f. Send Email to TOP Management (Nothing had happen)

1. Cancellation on Insurance.
While loan disposal I got a notice that 1 new Insurance had been created with a separate loan. I didn’t sign any loan / insurance agreement, Now it is surprise for me that how it had been sanctioned. On discuss with the Sales Person, he told after 3 Months, I can cancel the policy and the full amount will got adjusted in my Home Loan. Now they told, I need to surrender my policy by deducting some amount.

2. Elite Card Processing
While checking my account statement, I came to know there is Rs. 4, 777/- amount had been deducted for Elite Card Processing. I don’t know anything about this product. I request to refund the amount.

I came to know this detail by verify the account statement. I didn’t receive any email / SMS for the confirmation and didn’t receive any card.

Dear sir,
My name is thakur yurath singh. I am a existing customer of bfl. My id is 68737340. 09 & 12 october 2018 i am purchase a product mobile at 5999 & 6029 from amazon (Order id is order # CS[protected] & CS[protected] and used bajaj finance limited no cost emi with 3month emi. But some problem i am cancelled the order amazon and amazon cancel this order and refund my bajaj card but bajaj generate the loan emi start 2/11/2018.. (Loan account no is - U44ECF90129560 & U44ECF[protected]. Plz cancel this loan amount. Helpful 3 documents file are attached it.

I am praneet khalkho and my loan no. For consumer durable at bajaj fineserv is 594ecf61040089. I paid advance emi for the month of october on 1st of october via bajaj official wesite for which i got a confirmation of sucessfull payment whose txn no. Is zp[protected]e. Now i am getting calls from bajaj that your emi is due for the month and the reason they are giving that advance emi can be paid only before 22nd of last month dan only it is accepted but it is not mentioned anywhere in the site nor at the time of payment about their term and condition for advance payment. Now they are harrasing me by calling that we cant adjust so you have to pay the amount. Kindly help regarding this that what can i do.

Hi my name is Renil K Joy and I took personal loan in 2017 February from Bhopal Madhya Pradesh and I moved to abroad now and want to clear my laon. I wrote mail to customer head and your griviances cell I has some issues before I clear my loan. I am not getting proper response from anyone. I send my representative to Bhopal office which is at Ranjit tower MP Nagar Zone 2 but the Assistant Manager is never in the office I tried calling from Canada I send my friend and relatives to the Bhopal office but not succeeded in meeting assistant manager. It’s really frustrating I am trying to clear my dues but not getting response from you people. I never expected this from a professional company like Bajaj. Kindly do something on this and check the Bhopal office why it is so unprofessional always there are only a boy and a girl at reception nobody else ever. I expect a positive response on this or I move to consumer redressal forum.

Hi team,

I am holding few consumer loans with bajaj with customer id: 43134188. I am trying to close all existing loans with bajaj finserv as their customer care centers and service are pathetic.

During the loan creation day, the representative has taken my bank details with wrong ifsc code and hence the presentation is not happening from starting of the loan. It's bajaj finserv issue. No issue from my end or end from my bank end.

But bajaj finserv has blocked the emi card ; and also effecting my cibil score for their error.

Please resolve the foreclosure payment page issue in experia to close all my existing relation ships with you. Thanks!

Regards,
Anil