Hi my self is sreenivas, i dont have any loans with bajaj finserv. I got a massage as below,
Sms massage:
Hello! Your a/c no. 535342 has been debited by rs. 7486 on 02nov18. The a/c. Info: ecs/bajaj finance li/404shl16522168. Call [protected] (If in india) if you have not done this transaction.
I dont have any loans with bajaj and i dont know what is this li/404shl16522168.
When i call bajaj fin customer care, they are asking me to send a email to [protected]@bajajfenserv.com, i have sent email to them service request no. Is sr05676803 created. Support team will answer to my query within 2 working days. And two days over now.
The stupid thing is... They deducted my amount. They are asking me to follow up the bajajfin, why should i followup? Who is this bugger deducted from my account? Who has given rides to deduct the amount from my account?
When it was debited, i went to my axis bank branch and check with them ecs process initiated by bajaj. I lost hole day spending time with bank.
Point#1: without intimation, how they will deduct?
Point#2: finance matters they should take immediate attention
Point#3: these many days taking time to resolve my issue... Who will pay my interest.
Point#4: who is this bugger deducted from my account?
Point#5: who has given rides to deduct the amount from my account?
Bajaj Finserv customer support has been notified about the posted complaint.
Nov 05, 2018
Updated by Sreenivas Rao This is not resolved why status is showing resolved?
Nov 13, 2018
Updated by Sreenivas Rao This is not resolved, They are not credit the money to my account. There are not responding at all
Is Services Ticket[protected] as created all most 15days over.
Dec 18, 2018
Updated by Sreenivas Rao Bajaj Finserv customer support has been notified about my complaint on Nov 5th 2018. But my issue is Till now resolve. What these guys are doing really?
They have to pay the interest.
Dec 18, 2018
Updated by Sreenivas Rao Till now not resolved.
It is irrating to get daily 8/10 calls each day.please make arrangements to stop this immediately else other wise go to consumers court. Remove my number from your database .numbar given here is for your action.