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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 163

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B
basyal
from Gurgaon, Haryana
Nov 5, 2018
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Address: New Delhi, Delhi, 110033

Rs 117 deducted from my pnb account

Hi,

Amount of rs.117 has been deducted from my account without my knowledge.

I have not received any debit message

In the account statement it shows as 'ach/tpcf bajajfinance/59626

I request you to look into this issue on priority and refund the amount immediately to my account.

Regards
Vishnu
Email [protected]@yahoo.com
Bajaj Finserv customer support has been notified about the posted complaint.
Please note I do not need any loan or any other service from Bajaj Finance so please stop calling me on my mobile number [protected].

It is irrating to get daily 8/10 calls each day.please make arrangements to stop this immediately else other wise go to consumers court. Remove my number from your database .numbar given here is for your action.
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    J
    Jhilik2014
    from Kolkata, West Bengal
    Nov 5, 2018
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    Hello sir,

    My name is jhilik karmakar iam bajaj finserv customer i have a consumer loan since august 2017 my loan is clear in 2018 but yesterday bajaj finserv deducted rs 295x2 =590 receive mandate fail and again deducted rs 295 for the same reason received mandate fail total rs 885/= is deducted
    Sir pls resolve my problem and refund money in my account
    My bajaj finserv loan no is 410dpf48656011
    +1 photos
    Bajaj Finserv customer support has been notified about the posted complaint.
    Nov 05, 2018
    Updated by Jhilik2014
    Hello Sir,

    My name is jhilik karmakar iam bajaj finserv customer i have a consumer loan since August 2017 my loan is clear in 2018 but yesterday bajaj finserv deducted rs 295x2 =590 receive mandate fail and again deducted rs 295 for the same reason received mandate fail total rs 885/= is deducted
    Sir pls resolve my problem and refund money in my account
    My bajaj finserv loan no is 410DPF48656011

    Number change in my Bajaj finders
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      S
      Sreenivas Rao
      from Idukki, Kerala
      Nov 5, 2018
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      Address: 560037

      Hi my self is sreenivas, i dont have any loans with bajaj finserv. I got a massage as below,

      Sms massage:
      Hello! Your a/c no. 535342 has been debited by rs. 7486 on 02nov18. The a/c. Info: ecs/bajaj finance li/404shl16522168. Call [protected] (If in india) if you have not done this transaction.

      I dont have any loans with bajaj and i dont know what is this li/404shl16522168.

      When i call bajaj fin customer care, they are asking me to send a email to [protected]@bajajfenserv.com, i have sent email to them service request no. Is sr05676803 created. Support team will answer to my query within 2 working days. And two days over now.

      The stupid thing is... They deducted my amount. They are asking me to follow up the bajajfin, why should i followup? Who is this bugger deducted from my account? Who has given rides to deduct the amount from my account?

      When it was debited, i went to my axis bank branch and check with them ecs process initiated by bajaj. I lost hole day spending time with bank.

      Point#1: without intimation, how they will deduct?
      Point#2: finance matters they should take immediate attention
      Point#3: these many days taking time to resolve my issue... Who will pay my interest.
      Point#4: who is this bugger deducted from my account?
      Point#5: who has given rides to deduct the amount from my account?
      Bajaj Finserv customer support has been notified about the posted complaint.
      Nov 05, 2018
      Updated by Sreenivas Rao
      This is not resolved why status is showing resolved?
      Nov 13, 2018
      Updated by Sreenivas Rao
      This is not resolved, They are not credit the money to my account. There are not responding at all
      Is Services Ticket[protected] as created all most 15days over.
      Dec 18, 2018
      Updated by Sreenivas Rao
      Bajaj Finserv customer support has been notified about my complaint on Nov 5th 2018. But my issue is Till now resolve. What these guys are doing really?

      They have to pay the interest.
      Dec 18, 2018
      Updated by Sreenivas Rao
      Till now not resolved.
      Hi,
      I am using Bajaj Finserv Card against my Mobile Number : [protected]. I can see suddenly a unnecessary charges of Rs. 117 has been taken from my IDBI bank Account inspite of paying each month EMI. Please refund the amont immidiate basis. It is kind of faking customer.
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        T
        Thilak2123
        from Ernakulam, Kerala
        Nov 5, 2018
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        Address: 600037
        Website: Bajaj Finserv

        Myself rajanagowda shanthi a existing customer of bajaj finserv

        I had my account credited with the sufficient money for the emi to be deducted but bajaj is mandatorily doing this of deducting the amount without any reason stating “chrg recvd-mandate fail txn dt” and due to this when the time comes for the emi to be deducted the sufficient amount will be lesser and so again they will charge for bounce and failure of payment again 250/-. This seems worse more. Is this your customer support and none of the customer care number is pickedup and when they call they speak to a customer with a rude attitude even when the customer is genuine.

        I have taken more than 5 products with my bajaj finserv

        I have already finished remaining previous emi except the current 2 emis
        Please find the attached document as proof.

        My loan acc. Numbers

        403sce[protected]Finished)
        403dfs[protected]Finished)
        403dpf[protected]Finished)
        403dpf[protected]Finished)
        403dpf[protected]Finished)
        403sce[protected]Finished)
        403rem66726681
        4030cd9031516

        On month of august, (08/17) i got fined 450/- and paid already for delayed payement. Stating dishonour charge.
        But still bajaj finserv has withdrawn 295/- on today 5/11/2018 from my linked sbi savings account.
        Even after clearing the emis, bajaj finserv trying to get money from my savings sbi account (Linked to bajaj finserv).
        The amount of 295/- has been withdrawn from my account

        05-nov -2018 to transfer
        Chrg recvd-mandate fail txn dt

        Requesting you to take proper actions against the issue and help me in getting my money (295/-) back to my linked bank account.
        Bajaj Finserv customer support has been notified about the posted complaint.
        My name is subburathnam and my aadhar no.is[protected]. I didn't use the emi card since 1 year. Kindly activate the same..my email id is shekhar.[protected]@gmail.com and currently using mobile no.is [protected].

        Kindly activate the card immediately as I need to buy mobile and other electronic items.

        Regards
        Subburathnam N
        My old mobile number is [protected]
        Change my new number [protected]
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          S
          sandeep1906
          from Mumbai, Maharashtra
          Nov 5, 2018
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          Address: 400101
          Website: www.bajajfinserv.com

          Dear sir/madam,
          My name is sandeep bhosale my registered mobile no. Is [protected].
          I were taken loan twice rs.5207/- & 5568/- respectively.
          And for loan 5207/- i received a msg regarding the emi to be paid against of loan amount rs.5207/- is 1735/- for 3 months
          2) and for loan rs.5568 i received a msg regarding the emi to be paid against the loan amount 5568/- is 1856/- for 3 months.

          But afte paying emi 1735/- for two months i received a msg from bajaj that remaining emi of rs.1735/- and 1856*3=5568/- would get merge and and will convert it into 1607/- for six month.
          But instead of deducting rs.1607/- per month. Bajaj finserv is deducting rs.1607/- deducting twice from my account at a time this would continue till 3rd march 2019. This is totally wrong deduction kindly look into this matter.
          I hope a proper solution from your side.

          Thanks ®ards
          Bajaj Finserv customer support has been notified about the posted complaint.
          Nov 05, 2018
          Updated by sandeep1906
          Greetings, Here's an exclusive offer for you! Why pay monthly consolidated EMI of Rs.3592, when you can pay only Rs.1606, for your outstanding loan amount of Rs.9039, for 6 months at total interest of Rs.599 only. If interested, SMS REMPL to [protected] before 31/08/2018.For more details, click
          http://m.BajFin.in/Scrpq7lk
          Regards, Bajaj Finserv.
          Nov 05, 2018
          Updated by sandeep1906
          But instead of 1607/- per month for six month bajaj is deducting 1607/- twice in a month on the same day and this will continue deducting till 3rd mar 2018
          Sir, i don't want this policy kindly cancel it. Pls my loan ac no is 534ctb89691500. Pls sir do it as soon as possible. The policy was given on my phone samsung a star.
          Sir i have give all emi of my loan with all panaleties but bajaj finserv is continuing deducting amount from my account bajaj finserv is thief please take care of this we are common problem
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            C
            Cronous Saam
            from Kuchaiburi, Odisha
            Nov 4, 2018
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            my card is not working online payment

            Address: 752055

            Dear sir/madam.
            I am sambit paikaray. Ur new customer for last 3months. I took ur emi card first tym at the time of buying a tv. It's a emi for 8months. I have already give 3 installment & it's going on. Bt my main problem is although i gave 3 installment.. Bt i was unable to buy new items (Above rs 5000) by online.. At the tym of payment process it shows that ur card is inactive or invalid. Why sir... Didn't miss any single installment...
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            A
            Arghya Majumder
            from Kolkata, West Bengal
            Nov 4, 2018
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            Address: Nadia, West Bengal, 741234
            Website: bajajfinserv.in

            Here is the problem related to my last due emi. The account number of loan account is-410ecf86767605.
            Since 02 nd november 2018 was the last emi ecs date, i have checked the balance on 1st of nov and it was much higher to pay the loan amount.
            Today i got a massage that my emi of rs. 4165 for loan has bounced and will be represented on 5 th november. Also they will charge 450 as bounce charge..
            So, is that my fault to pay that 450?
            I need a solution asap of this disgusting matter.
            +1 photos
            Bajaj Finserv customer support has been notified about the posted complaint.
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              Y
              yesj
              from Bengaluru, Karnataka
              Nov 4, 2018
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              Address: 560026

              Yeshwanth bh
              Ph [protected]
              From bangalore im the emi card holder of bajaj finseve since 3years... Have taken a baja loan 4months back. Some how i am not able to pay it but from last 1 months i am paying 4300 monthly instead of the regular emi rs.4300 due to financial crisis. On 3rd of november 2018 four robust people came to my house, without prior information, when i was not at home. One of them was saying that he is from court[new delhi]. All of them abused my wife and my mom in front of the neighbours. They shouted loudly in front of the house in my street. When i came home they did they same to me also. They were threatening us that they had a court's order to collect my all valuable assets to pay my dues to the bank or i should pay some good amount at the same time. They called 2 more robust people to threaten me so that they can forcefully collect my assets. They harrased me a lot... They used nonsens badwords... And they came to my home for rcovery at evening 8 :30 pm 3/11/2018 is this is the right time bajaj finserve send gundas to collect the money...

              Agents ph numbers that i got threatening calls from this [protected], [protected], [protected], [protected]
              Bajaj Finserv customer support has been notified about the posted complaint.
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                T
                Touheed K
                from Coimbatore, Tamil Nadu
                Nov 3, 2018
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                Address: Bangalore, Karnataka, 560001

                Recently we went to a reliance store. Where one of our relative work (Never knew he would be such a fraud). We had been there to buy a smartphone with our bajaj emi card. The guy there took a picture and took signature on adhaar card saying that the stock isn't available right now. And he said that he would get it as soon as the stock comes so he needed the signature! After few days we got 2 otps from two loans the guy there said there was some error so it was twice for our smartphone. We waited for a month still didn't get the smartphone. But then a bajaj guy called saying that we have taken home theatre and a samsung smartphone (Which we never wanted. We wanted a redmi note 5 or a vivo v9) and then after this from months we have been threathened by your bajaj people while they bang the door and stand out of our houses. We are undergoing this from quite a few months. We explained all the stuff to the bajaj guy but he didn't listen even a bajaj executive called and we said the same thing. Look, we know that all you need is your money back. But why should we pay for something we never took.. After a while we went to that guy and we got our phone (For which we are paying the monthly installments on time). He told he will claim the responsibilty to pay at times. But those people still come here and wait outside the houses. Please help us out and change the loan bank account and address to the guy who actually took it. It would be a great help. Thanks.
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  R
                  Rajesh Kapai
                  from Bengaluru, Karnataka
                  Nov 3, 2018
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                  This is to inform that i had purchased a product in the year 2011. Having cleared all my dues regularly. Now in this year 2018.. I recieve calls almost 5 to 6 times a day from the call centres that i am due of cheque bounce charges.
                  [protected]
                  [protected]
                  [protected]
                  After 7 years of settling my dues, bajaj wants cheque bounce charges which i cleared at tgat time.
                  This definely needs public attention and police assistance.
                  I receive calls almost 3 tk 4 tines and sometimes 10 times a day.
                  I have registered a complaint regarding this matter.
                  I hold a bajaj card with a two lakh limit which stands enough eviidence that no company will issue a card if they are due of any charges to them
                  If the matter is not looked into and if i keep receiving such calls ahead.. I will be forced to being the matter to consumer attention through tv media.
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    M
                    meghna soni
                    from Ahmedabad, Gujarat
                    Nov 3, 2018
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                    Address: Vadodara, Gujarat, 390025
                    Website: Bajaj Finserve

                    Dear sir / madam,

                    Reference: bajaj finserv privilege card no. : [protected]

                    I am one of your loyal customer. Regret to inform you that you have deducted rs. 117/- from my bank account (Boi - alkapuri branch) without informing me & without taking my permission before deducting this amount.
                    This is not fair and it is unfair practice to your customers.

                    I request you to please de-activate my card immediately that was given to me as free (Without any charges).

                    Pls de-activate my card with immediate effect on receipt of this mail and refund rs. 117/- back into my savings account which you deducted without my consent and without contacting me / without taking my permission.

                    Hoping needful and prompt actions from your end in this regard.

                    Thank you.

                    Meghna soni
                    ([protected])
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      A
                      ankittyagi31
                      from Delhi, Delhi
                      Nov 3, 2018
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                      Hi,

                      I just received a sms which states rs. 117/- has been deducted for emi card inactive fees.

                      First of all, what is this emi card? I have once taken your emi option and now i am not bound by any contract that every year i am gonna use your service.

                      Secondly, you have been using this fraud and malpractice and deducting the amount without my consent and charging me yearly.

                      Now return this amount and stop this emi card, there are many more like me who has reported about this fraud.

                      Get this resolved quickly.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        G
                        Gladson28
                        from Pune, Maharashtra
                        Nov 3, 2018
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                        Website: www.rblbank.com

                        On 3rd august my rbl bajaj finserv card was blocked as requested by me and all the dues were paid at that time.
                        Still i am getting call from bajaj finserv stating that i have to pay charges for blocking card and that is ₹4, 000.
                        Unnecessarily they are calling my dad who is a heart patient and harassing that they will charge penalty if this is not paid.
                        We are ready to pay the charges but since the card is blocked i don’t understand why this need to be paid as all dues were already cleared.
                        The customer service representative is not answering my queries and unnecessarily calling my dad regarding this payment.
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          S
                          Sagnik Roymuhury
                          from Gurgaon, Haryana
                          Nov 2, 2018
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                          Address: Jaipur, Rajasthan

                          I am sagnik roymuhury from jaipur. I purchased an ac which was financed by bajaj finserv. The loan amount was rs 22300 for which emi was 2900 for 8 months. I used to get message of deduction of 2900 rs every month. Today i just looked at my account statement. I was shocked to find that from last 2 months 3095+2900 were getting deducted by bajaj finserv. They didn't send the message also. I went to bajaj finserv office. At first they denied to even acknowledge that such thing can happen. When i brought the transaction statement from bank, they said they would clarify and investigate and it will require 4-5 days. When it is clearly shown that double the amount is getting deducted, what is the need to harass customer i dont know. Now i read in consumercomplaints that there are many similar cases with bajajfinserv. This is their strategy to block money and earn interest. I purchased a zero interest loan. Now the amount i need in petrol, calls for several times will be more than the interest.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            H
                            hemant vasava
                            from Anand, Gujarat
                            Nov 2, 2018
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                            Address: Surat, Gujarat, 394120

                            I have recently purchased a tv and a cpp tele binding was activated for my account.

                            The cpp telebinding, loan account no
                            Is:-5t6ctb84741053.
                            The details of the refrigerator loan are mentioned below

                            I want to cancel that insurance which is activated.
                            The loan number for refrigerator is:-5t6rcd80360135
                            Please resolve the issue as soon as possible
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Dear Customer,

                            Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                            Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                            Regards,
                            CPP Team
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                              R
                              rajkumar222
                              Nov 2, 2018
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                              Address: 560078

                              I am trying for 2 days and not receiving the otp to login and pay the dues. They will unnecessarily charge the interest on daily basis. I have tried to login at least 50 times in past 2 days and couldn’t get any otp. Not sure how come the large financial corporate have not resolved such a small issue due to which customers are loosing money. It might be an idea to gain more interest keeping that at start of month everyone will receive salary and try to make partpayment or pay the dues.
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Hi,

                              Please check spam and other folders. You may receive OTP.
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                                U
                                Unni Krishnan.N
                                from Kottayam, Kerala
                                Nov 2, 2018
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                                Address: Pathanamthitta, Kerala, 691551
                                Website: [email protected]

                                Hi this is unnikrishnan. N
                                I bought a samsung refrigerator recently
                                I wanted to cancel my extended warranty
                                Please stop the extra extended warranty premium policy
                                I don’t want extended warranty please cancel my extra extended warranty
                                Insurance applied with loan application no. 6h1bew89643631
                                Policy name: extended warranty,
                                Policy owner name: unnikrishnan. N,
                                Premium: rs.2, 446.
                                Please cancel my extended warranty
                                Thank you
                                Regards
                                Unnikrishnan. N
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  sanjudabur
                                  from Bhubaneshwar, Odisha
                                  Nov 2, 2018
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                                  Address: Kolkata, West Bengal, 700084
                                  Website: [email protected]

                                  Dear sir/mam,
                                  I am an old customer (Consumer id:18232679/[protected] of bajaj finserv & running so many loans to your institution like;house loan/personal loan/consumer durable loan. But recently i am taking a flexi loan from your organisation from kolakata branch but after disbursement of loan through mrs. Juthika / mr. Ankur i am not getting any response from their after so may phone calls & meassages.
                                  Now i am wanting to pay some part payment against the latest flexi loan. Please help me from your side as early as possible.

                                  Thanking you,
                                  Regards,
                                  Sanjib chaudhuri //kolkata//mob no:[protected]
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    S
                                    from Delhi, Delhi
                                    Nov 4, 2018
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                                    Address: New Delhi, Delhi, 110008

                                    Sir without information active my policy i am not intrastate in this policy please
                                    Cancelled my policy my policy no. Is a/c 401dfs92497490 please stop my policy. So please i request you stop my phone insorence policy because we don't have to need this policy the phone deler my mistake actevate this policy so pls cancel my policy and sending the sms
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      Avinash Pandirkar
                                      from Mumbai, Maharashtra
                                      Nov 2, 2018
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                                      Address: Thane, Maharashtra, 400607

                                      I want to update my mobile number [protected] & i want to in blocked my card. I trying to purchase the mobile phone from my bajaj card true on line but it say card as been blocked so what to do to unblock my card can you unblock my card so that i can get new mobile phone and i have to change my number which as change my old no was [protected] and it changed to [protected] so please unblock my card and change my number
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Dear Sir/Madam,
                                      I have recently closed my EMI Account towards Bajaj Finance Ltd. as on 08.10.2018. My Loan Account No. 4C20CD34449310. I have paid all dues related to my Loan Account. So kindly provide me the Statement of Account and N.O.C. through your email at my registered Email ID.

                                      Thanks and Regards
                                      J Phanendra

                                      update my new no 7977131573 - Comment #3260049 - Image #0
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