Bajaj Finserv Complaints & Reviews

Dear sir,
My name is thakur yurath singh. I am a existing customer of bfl. My id is 68737340. 09 & 12 october 2018 i am purchase a product mobile at 5999 & 6029 from amazon (Order id is order # CS[protected] & CS[protected] and used bajaj finance limited no cost emi with 3month emi. But some problem i am cancelled the order amazon and amazon cancel this order and refund my bajaj card but bajaj generate the loan emi start 2/11/2018.. (Loan account no is - U44ECF90129560 & U44ECF[protected]. Plz cancel this loan amount. Helpful 3 documents file are attached it.

I am praneet khalkho and my loan no. For consumer durable at bajaj fineserv is 594ecf61040089. I paid advance emi for the month of october on 1st of october via bajaj official wesite for which i got a confirmation of sucessfull payment whose txn no. Is zp[protected]e. Now i am getting calls from bajaj that your emi is due for the month and the reason they are giving that advance emi can be paid only before 22nd of last month dan only it is accepted but it is not mentioned anywhere in the site nor at the time of payment about their term and condition for advance payment. Now they are harrasing me by calling that we cant adjust so you have to pay the amount. Kindly help regarding this that what can i do.

Hi my name is Renil K Joy and I took personal loan in 2017 February from Bhopal Madhya Pradesh and I moved to abroad now and want to clear my laon. I wrote mail to customer head and your griviances cell I has some issues before I clear my loan. I am not getting proper response from anyone. I send my representative to Bhopal office which is at Ranjit tower MP Nagar Zone 2 but the Assistant Manager is never in the office I tried calling from Canada I send my friend and relatives to the Bhopal office but not succeeded in meeting assistant manager. It’s really frustrating I am trying to clear my dues but not getting response from you people. I never expected this from a professional company like Bajaj. Kindly do something on this and check the Bhopal office why it is so unprofessional always there are only a boy and a girl at reception nobody else ever. I expect a positive response on this or I move to consumer redressal forum.

Hi team,

I am holding few consumer loans with bajaj with customer id: 43134188. I am trying to close all existing loans with bajaj finserv as their customer care centers and service are pathetic.

During the loan creation day, the representative has taken my bank details with wrong ifsc code and hence the presentation is not happening from starting of the loan. It's bajaj finserv issue. No issue from my end or end from my bank end.

But bajaj finserv has blocked the emi card ; and also effecting my cibil score for their error.

Please resolve the foreclosure payment page issue in experia to close all my existing relation ships with you. Thanks!

Regards,
Anil

My self kiran kumar, have bajaj finserv account. Two accounts created with first and second contacts in bajaj finser wallet app. Please remove one account and keep another account. Please delete the account created with cell number [protected]. With two accounts i am unable change my profile update likeaadhar. If enter my aadhar in one account that shows it is already used.in order avoid this case i am intrested to delete my on of the account created with [protected] would like to delete. Thanking you

My wife took the loan from ur bank with the loan i'd 404saf25719142. I lost my job 8 months back since then we are not able to pay our emi on time but we were paying those with bounce chaeges. Today i got a call from a number +[protected] saying he will file a fir against me and my wife if we don't pay this month emi. First we are paying it every month with charges. Which means no old emi pending. Then he started abusing me. I never saw such behaviour with other banks ever. He told me if i don't give the money today, he will beat me up, how can he talk to me like or anyone else. No old emi pending only for this month, and this is how your goons behave with us. Rather than giving sollution he was threatening me. So i believe he was hired by you people to threatened someone who is already going through bad times.

This is regarding a loan that i have taken in the month of Jan 2017. Loan account No. is 4L6ECF33849157. Although my payment of EMI has completed but still i am getting constant harrasement from bajaj finserve employees for payment of bouncing charges which i had no idea of and also was not my fault. Here, i would like to state that i wanted to contact BAJAJ FINSERVE customer service for payment of EMI and change of my bank account for their convinence as well as mine but there is no way for me to do that via the customer service no. provided. A bajaj finserve representative called me when my first emi bounced and i explaind to her my situation that i am not currently using the account that is linked to my bajaj finserve card an she assured me that i can pay the emi in cash before 5th of every month because thats when the ecs is generated and sent to the bank for the bouncing charges and i did just that. i continued to pay the emi's in cash long before the due date to avoid bounce charges.
Following are details of payment which i have made before the due date:

1. I have paid my first EMI of Rs. 2434 (including bounce charges of Rs. 350) on 14 Mar 17.

2. Furthermore, again i paid my second EMI on 31 Mar 17 so that ECS will not be sent to my bank account again (as i was not using that account) and i will not have to pay any bounce charges again (as your rep told me to pay the EMI by cash in any axis bank branch before the ECS release which is before 1st of every month). But again i received text of EMI bouncing charges on 7 Apr 17. I did not enquire about that as i thought it was a mistake done by you.

3. I again paid my third EMI of Rs. 2100 on 26 Apr 17 which is way before the due date, but again i received a text of bouncing charges on 9 May 17. I paid this EMI through one of your bajaj finserv centre and also applied for change of bank account so that further EMIs can be paid easily.

so you see, we had put in all our efforts for successfull completion of EMI's. We had no malicious intension but still we are getting calls every day regarding this. The cheque bouncing was not our fault, we paid each and every EMI long before the due date except first EMI (for which i have paid the bounce charges along with the EMI) so that the ECS will not be released and sent to our bank account so that we do not suffer any extra charges. Also the places where we paid EMI on cash promised us that they will update the payment action on the same day.

SO, YOU SEE HOW BAJAJ FINSERVE IMPOSE THEIR INCOMPETENCE ON THEIR CONSUMERS, AND AFTER CONTINUOUS CALLS I AGREED TO PAY HALF OF THE BOUNCE CHARGE ( RS 413) AS THEY PROMISED THAT THEY WILL CLOSE THE LOAN ACCOUNT, WHICH THEY DID NOT .SO, I KIND OF GOT SCAMMED INTO PAYING THE HALF . I WANT BAJAJ FINSERVE TO STOP HARASSING ME CONTINIUOUSLY,
THEY WANT ME TO PAY FOR THEIR OWN FAULT OF NOT UPDATING THE PAYMENTS ON TIME.

This is regarding a loan that i have taken in the month of Jan 2017. Loan account No. is 4L6ECF33849157. Although my payment of EMI has completed but still i am getting constant harrasement from bajaj finserve employees for payment of bouncing charges which i had no idea of and also was not my fault. Here, i would like to state that i wanted to contact BAJAJ FINSERVE customer service for payment of EMI and change of my bank account for your convinence as well as mine but there is no way for me to do that via your customer service no. provided. Following are details of payment which i have made before the due date:

1. I have paid my first EMI of Rs. 2434 (including bounce charges of Rs. 350) on 14 Mar 17.

2. Furthermore, again i paid my second EMI on 31 Mar 17 so that ECS will not be sent to my bank account again (as i was not using that account) and i will not have to pay any bounce charges again (as your rep told me to pay the EMI by cash in any axis bank branch before the ECS release which is before 1st of every month). But again i received text of EMI bouncing charges on 7 Apr 17. I did not enquire about that as i thought it was a mistake done by you.

3. I again paid my third EMI of Rs. 2100 on 26 Apr 17 which is way before the due date, but again i received a text of bouncing charges on 9 May 17. I paid this EMI through one of your bajaj finserv centre and also applied for change of bank account so that further EMIs can be paid easily.

so you see, we had put in all our efforts for successfull completion of EMI's. We had no malicious intension but still we are getting calls every day regarding this. The cheque bouncing was not our fault, we paid each and every EMI long before the due date except first EMI (for which i have paid the bounce charges along with the EMI) so that the ECS will not be released and sent to our bank account so that we do not suffer any extra charges. Also the places where we paid EMI on cash promised us that they will update the payment action on the same day.

SO, YOU SEE HOW BAJAJ FINSERVE IMPOSE THEIR INCOMPETENCE ON THEIR CONSUMERS, AND AFTER CONTINUOUS CALLS I AGREED TO PAY HALF OF THE BOUNCE CHARGE ( RS 413) AS THEY PROMISED THAT THEY WILL CLOSE THE LOAN ACCOUNT, WHICH THEY DID NOT .SO, I KIND OF GOT SCAMMED INTO PAYING THE HALF . I WANT BAJAJ FINSERVE TO STOP HARASSING ME CONTINIUOUSLY,
THEY WANT ME TO PAY FOR THEIR OWN FAULT OF NOT UPDATING THE PAYMENTS ON TIME.

Hi.. This is prafullaranjan swain and recently availed a salaried personal
Flexi loan. My customerid is 77998022.

While the loan was sanctioned i requested for 0% processing fees and i had talked the bajaj person vineet. [protected]@bajajfinserv.in and he told me as my application came through the third party they could not make 0%, however, they would provide me with the gift hampers of rupees 12k from the channel partner deals4loan.

I asked the mail confirmation mentioning the same and deals4loan confirmed the mail coping the same bajaj person.

Now when i am yet to receive the gift hampers as promised, the deals4loand people are not receiving my calls or not replying to the mails as well and when i contacted vineet, he is also not responding to my calls and he is scolding me with bad words.

I have the mail copy with me confirming the same.

I am requesting bajaj to look into this and resolve this.

I dont know but current month (October-2018) twice rs 295/- deduct amount from my account.

4 oct 2018 to transfer-chrg recvdmandate
Fail txn
Dt.01/09/18bajaj finatransfer
To
[protected]
295.00

13 oct
2018
13 oct
2018
To transfer-chrg recvdmandate
Fail txn
Dt.27/09/17bajaj finatransfer
To
[protected]
295.00

My sbi account detail

Bank - sbi
Ifsc code - sbin0016031
Acc - [protected]
Name: ashish jangid
Mob:- [protected]

Kindly refund my amount as soon as possible.

If your not resolve my complaint i will file the case against your company..

As I pay my Bajaj Fin Serv EMI through Paynimo on 7th Oct 2018, the amount is debited from my account but Bajaj Fin Serve Executive called me and they did not get my payment till date.

Transaction ID IS : ECOM:10003060

i had paid my payment through paynimo using City Union Bank Debit Card.

so Kindly Refund the amount. and the EMI Bounces because of you

I have applied for croma bajaj finserv emi card online on 3rd sep 2018 by paying 412 inr through my debit card, but i have not received a card or even any details from your end. I received only a e-mail from bajaj finserv that my card is generated & it will reach to me with in 30 days but yet not received.
Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.
I am giving the details above. Also attaching a screen shot of the e-mail that i received from bajaj finserv. Hopefully you will respond at least.

Hi,
I have noticed that rs.117/ has been debited without any authorization from my idbi bank saving account. On 29th september 2018. I do not have any loan or any relation with bajaj finance now. Please refund my account immediately. Please take care that this does not happen in future else i have to take some legal action.

Regards
Anthony
[protected]

Myself sasikumar from sathyamangalam, erode.
In sathyamangalam i took sofa in bajaj emi. I have paid 5 emi at correct date.
6th emi s delayed due to my bank account problems.
A person working in bajaj finace called to my mom number and spoke rudely.
Even i called him and asked why you spoke like that he was speaking rudely to me also.
His mobile number [protected]
Name kaja (As he said).
Kindly take action against him

I have authorised authorised bajaj finserv to auto debit from sbi saving account for a loan account with baja finserv. But for last 2 month bajaj finserv is debiting extra money which is absolutely illegal from my account. Even after complaining, bajaj finserv is debiting extra money from my saving acoount.

In september there are two occassion whee bajaj finserv debited rs 295. And in october 2018. Bajaj finserv debited rs 295 in 4 occassion.in total rs 1770 have been deducted from my saving account. I am ready to provide all other details in this regard,

My name is atanu das
My bajaj finserv consumer id is 69308703

Sir, 5 Times 295 Rupees Deducted in my Account by SBI for Bajaj Maindate Fail Charged issue. this issue of Maindate fail charged. My Main date fail charged is deducted my Account same month from by SBI & I Was Clear All Main date Fail Charged by Bajaj Finance. But My Bank is 5 Times deducted 295 rs. from my account. I has been Complained To SBI But SBI says This Fault is By Bajaj Finance. I try to customer care of Bajaj but Not Contact Bajaj So I am Very Mentally Disturbed & harassment.

I have pre- approved Personal loan for My Bajaj Finserv account (Mob : [protected]) . I try to gel Personal loan and apply for that two times and i summit all my documents to local store. But they tell my location (Given Below) is avail Under Negative Area so we can't proceed your Loan. But i settle all my EMI loan without any arrear. still i buy more product and pay by emi successfully. i have all documents to apply Personal Loan then why they reject my application still andalso i'm in city. So what i do for getting Personal Loan immediately. Now i have bad situation that's y i ask for this. So please kindly clear way to get PL to me as soon as possible. And please remove my area under Negative.

Dear sir/madam
My name is satyendra bharadwaj and my registered mobile number is [protected] and customer id is 39728397.

I had 2 life style loan with you (Loan account number 405sce32011579 & 405sce[protected]

But from last few month im facing a problem money from my bank account deducting but i have fully settled the loan with proper payment i had only 2 bounced emi which i settled

Bounced emi
02/sep/2017 (I had made the payment via paytm to your agent but i don`t remember the date)
02/march/2018 (On 9/03/2018 i made a payment of 9782 for this emi)

So after the payment of these 2 emi my loan should get closed but after this my account got debited on
11 sep 2017 emi bounce deducted 295
22 sep 2017 deducted 450 no discription in bank statement
To transfer-chrg recvd mandate 09/02-2018 rs295
29/06/2018 to transfer-chrg recvd mandate dt.05/03/18 bajaj fina-
13/09/2018 to transfer-chrg recvd mandate dt.01/09/17 bajaj fina-
13/10/2018 to transfer-chrg recvd mandate dt.18/09/17 bajaj fina-
Please refund the money and close my loan and stop deducting money from account

I have purchased air tickets through emi card and i fully paid the emi amount. After that i cancelled the air tickets. Make my trip has refunded full amount to bajaj finserv, as they have given me the the refund reference number, amount and date of refund. But bajaja finserv has not refunded me the amout yet. Its being 1 month i am chasing the but of no use. Please help. They are not giving me any updates regarding the refund.

I have told many executives of bajaj finance that i do not need personal loan
But everyday i get 5-6 calls from different numbers
In the middle of office meetings, travel and other important stuff this is getting mentally harrrasing
Please block my number for any further calls from it’s getting mentally exhausting.
I have set my phone as well on dnd but am
Still
Helpless. The executives even get rude when i cut the call and call back to shout stating how dare you cut the call