Bajaj Finserv Complaints & Reviews

I am using bajaj finserv rbl bank platinum super card. Yesterday i got a call for some insurance policy from rbl and i told her clearly no for any policy but still rs.1000/- is debited from my card and also i have received mail for the same. Requested you to cancel all this policy or else i will block this card.

Thanks & regards,
Mansi bamankar

Hi,

I have not used any of bajaj finservs services still have deducted rs.117 from my bank of maharashtra savings account number : [protected] by ach tpcf bajaj fina [protected]

Please refund my amount as this is absolutely a fraud you are doing with people without any intimation or notice.

If there are any active services kindly stop/deactivate them asap.

Regards,
Celine lewis

Sir, LOAN apply 2month ago no resphonse, LOAN very urgent. Plesae help next month marriage name SAHAYA ANTONY RAJ, 73, kaliyappar street, mattakadai tuticorin- 628001, cell [protected] all document Xerox settlement verify bajaj bajaj..   Replace all

Hi,

This is with respect my experience with bajaj finserv
I have got the username and password during loan disbursement process but didnt working

I was just wanted to clear the amount but people are not resolving my problem
Hence i cant clear the loan amount, i see that as long as they wanted to delay then they will get interest amount per month

I had a ordered an iphone 6s from flipkart of rs 23999/- through bajaj finserve emi card. It's been 1.5 half months, my order was not placed. But payment has been deducted from my card. Once i got messages about the transaction, i called to flipkart about the refund, they told me that seller did not got any payment for this order, please contact to your bank/bajaj executive. Then i contact to bajaj, they saying from 1.5 months we have initiated the transaction to flipkart. They will refund. Another thing is that bajaj had converted that amount into in emi, now every month they are sending me an email for the payment of the emi. I have been calling to flipkart and bajaj finserv but they are not responding us properly.

Kindly resolve this issue as soon as possible

Bajaj transaction reference id:[protected]
Flipkart queary id: od[protected]

My above mentioned card was cancelled through telephonic conversation on call xxxxxxx8x1 about a year ago and now you have deducted rs. 117/- from my bank account without informing me & not taking my permission before deducting. I have attached the copy of the letter confirming cancellation of my card for your reference.

This may compel us to knock the legal door.

Pls refund rs. 117/- back into my account.

Using abusive language and bad words from baja collection agents and collection employee and pressorise me to pay emi.. Continous calls from mobile no [protected]
Only one emi pending and already informed staff that will pay 2 emily both on upcoming month. Help to stop this torture from bajaj staff. Daily i received 10 to 15 calls.. Now they are using bad words.

Sir,
Till today multiple times of Rs.295 has been deducted on behalf of Bajaj Finserv. Money deducted one time on[protected] and 4 times on[protected] from my SBI bank account linked with your Bajaj Finserv. So the total 5 times has been deducted. The total amount deducted was Rs. 1475.
My cheque was bounced 2 times and i have paid around Rs.450 both times and my loan has been closed also. But why money getting deducted now. I have attached screenshot from my account statement showing money has been deducted.

I had purchased a casio edifice watch from flipkar of Rs 9345.00. through bjaj finserve emi card. Yesterday i returned that .and i call flipkart about refund they told that refund is completed by flipkart seller's end. but i see that my loan still active, please cancel my loan as soon as possible. and send me the confirmation on my email ([protected]@hotmail.com),
Loan account No-423ECF92780300

Loan id - 441dfs93966991
Custome id[protected]

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.

I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

Name kishor narayan konda.
Mob: - [protected]

I would like to close my emi card with bajaj finserv. I received a message station i will be charged a fee of rs 117/- on feb 2019 as a annual inactibe fees dor my emi card. To be justified i was having a loan running till october 2018 and i really dnt undertsand how come they are stating inactive? I want this issue to be addressed so i called the customer care and whenever i call there will be a automated voice msg saying the customer care agents are attending other customers. I dont knw whether they really have a customer care or they jst run with this automated voice msg so no one will ever call. Thank god i was going to open a deposit account with them. Bow i wont. I want this issue to be addressed. My contact number is [protected]

Dear sir/mam,
My loan no. Is lan 4010cd30108781. I already paid all emi, and penalty with settlement, but company continuously hitting my account and count bouncing charges, i requested them many times but they continue it, now they expected the rs.14000/- bouncing charge, their employee calling and irritating me.

Kindly resolve it.

Thanks
Mob. No.- [protected]

I have never used it. It is told that the card is free of charge by ur sales executive and the card was issued against my will.
Close my card effective immediately. I should not be charged 117 rupees as they have never informed and never written the same in any document.
As i dint use the card, card was deactivated i believe. Without any request from my side. They have activated my card.
If there are lakhs of coustomer not using the card and they are charging them means, its absolute fradulent activity please take action

Hello bajaj finserv team,

Post my credit card application getting declined, i was advised by the representative of the bank that my cibil score was less. I had downloaded my cibil report from the website and was shocked to see that there has been multiple loans from bajaj which are reflecting under my name

I have not taken any loans from bajaj finance in the last 10 years. The loan numbers are mentioned in the subject line for your reference. I had called the customer service yesterday and the automated response said that there are no loans under my number.

I would need to know the name of the person who has taken the loan (Ref in the subject line). I also need to know what is the pan card that was used to take the loan.

The dispute has already been raised with cibil yesterday.

Loan account numbers mentioned below

4260cd23592756, 4260cd28262127, 4260cd07846878, 4260cd05378473, l2wlud01660580

Im apply for credit card but then not recive i have check status of may credit card there show your application is rejected i want ask why?
When i visit my nearest brance he said there is this facility not available
I have other banks credit card
My cibil score is 821
Annual income frm itr 360000
So how to cancel my application
I want credit card

I have taken bajaj emi gold card and paid rs 412. After 1 week i got virtual card but not able to purchase anything online. Its saying your number is not registered with bajaj. Then today i purchased a mobile from store by that card. After that i tried again to purchase online but then also it is showing that mobile number not registered with bajaj. What should i do?

Hi Bajaj finserv,

Sub: Cancellation of CPP ASSET CARE INSURANCE NO.AC1947552

This is to inform you without my knowledge I have been forcefully attached CPP ASSET CARE INSURANCE policy to my CD loan. I have not signed any insurance policy papers and specifically I have asked not to attach any kind of insurance policy from the very beginning of the loan process.

However, when I called to sales representative of Gupta Distributor, Baramunda, Bhubaneswar. He completely denied that he hasn’t done it and neither asked anyone to do the same.

But when I am checking in my Bajaj experia customer portal Loan details its showing 3 no of loan but I have availed only 02 loans. i.e., LG LED TV and REFREGIRATOR.

My question is that – “Getting a single valuable customer is not so easy but this kind of activity will tend to extremely bad customer experience”

I will never buy a single product from Gupta Distributor any more in future and neither suggest any one to visit that place and definitely I will put all these in social media if I will not get the justified answer.

And finally if Bajaj finserv is doing this crime of attaching insurance without customer consent then this NBFC may not get the same customer back again every time.

Therefore I request you to kindly please CANCEL THE INSURANCE within 01 Day mandatorily or else I have to drop the same mail to Mr.Satish shimpi - [protected]@bajajfinserv.in and moving ahead I will forward it to National Head Customer - [protected]@bajajfinserv.in

Name: ISTA PRASAD MOHANTY
Registered Mobile no – [protected]
Registered mail id – [protected]@gmail.com
Customer id –[protected]

Sr no. Agreement No. Product
1 4230CD94525904 LG-LED
2 4230CD94525940 LG-REF
3 423BEW94526356 CPP ASSET CARE INSURANCE

Thanks,
Ista Prasad Mohanty
OMCR Engineer
Mob I – [protected]
Mob II -[protected]
Bhubaneswar, Odisha

Today i got a message from bajaj finserv as follows:

Dear customer, your emi card annual inactive fees of rs.117 is due on 20th dec 18. Available loan limit on card is rs. 3, 25, 000 use your bajaj finserv emi card & get waiver on your annual inactive fee. Know more http://bit.ly/2oygHoC.

I was told at the time of enrolling that there will be only one time fees which was paid. I purchased a tv 2 years back and after 7-8 months a sofa set.

I fail to understand, why am i getting messages for annual inactive fees for the card for which i was told that there will be no additional charges apart from a one time fee which was to be paid at the time or enrolling.

This is an act of cheating customers!!! I will never use this card henceforth for any purchases.

Satish suryavanshi

Please deactivate my bajaj finserv emi card as soon as possible because i don’t require that and it is lying idle and i got message that 117 amount will be deducted from my bank account. And when i am calling the customer care it always says all lines are busy. This card is of no use for me please deactivate it. My details are as follows

Name - narender
Mobile no - [protected]
Experia user id[protected]

In the year 2016 in the month of december, i bought 3 consumer durable products with finance from bajaj finserv. I had not thought about getting the finance from bajaj finserv, but since i already had a gold member card with enough balance and just because the store representative convinced me to buy the products through bajaj finserv, as their emi would start after two months of purchase, i did.

Fast forward to two months later, when the first emi was due. I had just got married, was jobless and there was no money in my bank account. I asked the bajaj finserv representative to collect the emi from me in cash. They promptly did this for a few months. This was the first time i was facing such a situation and had no idea about what ecs return is. While i was paying the emi on time, i was being fined with ecs return charges thrice every month, for every account. I had three accounts for three products, that is, i was being fined 9 times in a month.

My mistake was that i ignored these messages. I should have paid more attention. When i finally did question the representative why was i being charged ecs return fine, he told me to stop ecs payment as i was paying in cash, something he forgot to tell me in the start, which he bloody should have. It was their duty to inform me. As a consumer, i cannot read every t&c, rules & policies.

However, i finally called my bank and asked them to stop ecs payment, but by then my account was already in lien of rs. 15, 000/-. Again, i wasn't informed of this. This time, my bank was at fault. 3 months later, when i finally got my salary, the ecs due amount of 15, 000 was immediately deducted from my account.

I complained about this to the bank, to bajaj finserv, visited them multiple times, and after they had made me run back and forth multiple times with no solution, i gave up on my hard earned money. The bank said, it was bajaj's fault. Bajaj said, i should ask refund from bank.

Now coming forward, i paid all my emis on time for all three products. I lost 15000/- to dues, and as if that wasn't enough, i was still being fined ecs return charges, and had to pay additional rs. 5000/- to close the accounts. It turns out the accounts haven't actually been closed and i am still being charged with ecs return charges, even after asking the bank to stop ecs payment. And i still get ecs return charges messages and bajaj finserv executive just called me to pay additional rs. 2500/- to close the account and get noc.

This is sheer cheating and harassment which i have been facing for last 2 years. Don't just force bajaj finserv finance on consumers, and if you do, make them understand all the cons, just like you inform the pros of dealing with bajaj. For buying three products from bajaj finserv, i have paid for five products. And to add to that, i have had to face issues with my family members who keep taunting me every time i get a call from bajaj finserv.

I demand a refund of all the lost money, of which i have bank statements as proof, email communication and messages too.