Bajaj Finserv Complaints & Reviews

Sir
i purchased a samsung j7 neo mobile from new sundha mobiles belgaum.([protected])on18/5/2018 .I was made digital fone insurance on it.On 14/10/2018 my phone was stolen,
when i asked to store person they said ask to custmer care about it. when i call to ur customer care saying that all lines are busy
please suggest the procedure for claim the amt or mobile.

Please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. This card deducted rupees 117 from my bank account. Please deactivate this card as soon as possible.

Here is the details:-
Customer name-manju kakkar
Emi card no: [protected]
Customer id: 6281941
My email id - [protected]@gmail.com

I have purchase new mobile (Oppo f9pro) through your bajaj finserv finance on date of 19.10.2018. But i am facing insurance problem. (Application no-sf86934264, applicant no-pankaj kumar sahoo). Bajaj finserv represented with out information me he do the insurance policy. 2 days i have contact of bajaj finserv customer care but no response

Pankaj kumar sahoo
Mob-[protected]

Dear sir/madam,
Bajaj finserv was deducted unnecessary amount of 4726/-, after some time they promised to give refund amount but amount still not credited in my account. I also provided my bank statement for clarification, and now they didn't giving reply or revert.
Details are mentioned below
Name - sunita
Loan account no-401ecf83986647
Mob no-[protected]/[protected]

Baja finserv is doing fraud business

I got a message from baja finserv amount 2282 will be debited from saving account for amc charges on 10th oct.

Regarding this i have called customer care and spoke to them, as they confirmed the amount will be debited from bajaj and not from my saving bank account. As customer care people told the amount debited from my bajaj account

But today 25th oct the amount 2282 has been debited from my saving account. Without any intination

Today i have housing loan emi and due this stupid baja finserv my emi get bounced due to less amount.

This impact my credit score

I want to file a case in bajaj finserv

It’s wortst bank which i have never seen

I need an explanation and compensation on it

Regards

Murali
[protected]

I want to change my mobile number for lost of my sim, i requested customer care for changing my mobile number but they did not respond my request. I can not use this card for emergency purpose. Finally i am totally harassed. Please change my mobile number immediately. If you kindly solve my problem then i will be grateful to you.

With regards,
Labani tripathi

Hi, this is to inform you that [protected] this number is registered in bajajfinserv. I will no longer use this number. I tried to change the number using your portal a number of times but every time i'm getting the same message that response is not received in time, raise a new request. So i want you to update my number to [protected]. So that i can use the card in future. Please update the number.
Praveen

Already i have bajaj finserv card and i used it before. Now due to i changed my mobile number i need to update my mobile number and also i need to change my bank account number which i have already given. So i request you to contact me through mail. So that i can update my account and i need to use bajaj finserv again. I need immediate response from your side. Make it as soon as possible

I had purchased two house hold equipment through bajaj fin & i have their emi card where they charged me rs.300/-. Now in current month they deducted rs.117/- from my sb account directly, being the inactive charges.
My. Point is how they can debit any amount directly to our account without proper authority. It means they can debit any amount to our account without proper authority.

Please take this matter to the proper authority & give proper resolution.

Hi my name is kavuri rohit roshan and i am continuously receiving messages from bajaj finserv saying "dear customer, your mandate has been rejected by your bank, to register click here https://www.Paynimo.com/ regards, bajaj finserv."

I have only one personal loan in bajaj finserv and the emi's are deducting every month without any issues but not sure why i am receiving this messages

The details of my loans are as follows:
Loan no. 1: 400pmt38925325

I just have already paid 19 months of emi only 17 more to go to finish of the emis for these loan. All this time, everything was fine, but with this message i am worried a lot because i did some research and i found out that an emi bounce would ruin my cibil score plus i would have to pay extra and i also read about some very bad reviews about the bajaj finserv customer care. The worst part is when i contact the customer care executives, each one says a different thing. One says that the message was sent by mistake while the other says that i have to visit a near by branch and submit a canceled check. I am very much confused as to what to do and how to proceed. I had availed these loan in hyderabad. So can you please let me know what needs to be done? Is it mandatory to visit the branches? Or can it be done online?

From my loan a/c no.445ecf82270811 i have taken loan amt. Rs. 10999 for installement 3 emi rs. 3667 on 16/08/2018. Payment schedule on 02/09/2018 to 02/11/2018. But on 01/08/2018 i opted to ruduce my monthly emi for loan a/c no. 445ecf82270811 from rs. 3667 to rs. 1311 for 9 months at a fixed interest of rs. 799. But on 02/09/2018 from my pnb bank saving a/c no. [protected] was debitted rs. 3667 for loan repayment 1st instalment. Which was received by bajaj finserv on date 02/09/2018 amt. Rs. 3667 rcvd vide pdc no. A84027203/1-1. Receit no - (Na) 445ecf[protected]. From noc certificate payment received towards loan rs.10999 credited on 31/08/2018. Then on my email i had got message on 07/09/2018 my new a/c statemet for loan amt. 10999 with new loan a/c no. 445epl87415161. That my instalement amt. Was rs.1311 & my 1st instalement due on 02/10/2010. Total instalement nos. 9.in that a/c statement no advance loan amt. Of rs. 3667 was shown which is received to bajaj finserv on dated 02/09/2018. So please adjust amt rs. 3667 advance loan amt to my loan a/c no. 445epl87415161. And send me a/c statement by adjusting advance loan amt. Rs.3667 through email. And personally call me on my mobile no. [protected]

I had taken loan from bajaj finserv, during taking loan it was said that its mandatory to take the insurance. After few months when i enquired with bajaj finserv customer care, then they said the insurance is not mandatory and its optional. I had been told false information and forced me to take the insurance and pay the premium for that. After fighting for the full refund they have cancelled the insurance and given me the 50% of the premium as i have surrendered the policy. My question is when i had been given false information and given the insurance how can i surrender. I have not received the rest of the 50% of refund of the insurance amount. Please collect from the liar you has given me the wrong information while taking the policy. Her name is manisha from bangalore lonely branch of bajaj finserv. I have explianed entire story and sent the proofs as well. Collect the amount from manisha and siddarth sahoo, manisha kv - [protected]. My loan a/c number is 404spf49771300

As if i have my mobile number registerd with bajaj fin serv len my mobile number is ([protected])which is now not in use so boc of this i cant track any of my acc details so its my request to plz change my number with new one details which i need to be update metion below.

Loan a/c nos :- 493RFS88698015 & 493RDP88697900, num to update is [[protected]].

Thanks & Regards

Jani Julie S

I was tricked into buying this emi card saying that it was free for lifetime. I have used this and also completed all the emis. And now all of a sudden, without any prior notification, i was charged rs.117 (Rs.99 + gst), which was directly debited from my bank account, as an "inactive fee" for not using the card, which was never mentioned while getting the card.

I am very disappointed with their unethical practices and would like to discontinue with the service. Kindly refund the amount of rs.117 to my bank account immediately.

My customer id is : 31402592

Thanks

Last month i got a message from bajaj finserv is emi of rs.2, 138 for loan a/c no.426rep84474353 is due on 02/10/18. Keep pnb a/c ending with 3189 funded 3 days in advance to avoid bounce charges. For queries, chat with our virtual assistant blu on
http://m.BajFin.in/MYp2lhpU
. Regards, bajaj finserv

I did not buy any loan from bajaj finance when i received msg from your company i was shocked
That you have sent me the msg about the emi loan but i don't want to take any kind of loan please solve out my problem
Otherwise i will take some legal action against bajaj company.
You can contact me [protected]
Or [protected]@gmail.com
I visit ur branch two times but you had did nothing for my case i warn you last time otherwise i get a legal action regarding your faurd with me. I have buy nothing but you get 2146 rupee from pnb branch. Your branch employe said me it will be in your account with in few days what the hell with your system
Do fast with process

Gursimran singh
[protected]

I have been receiving lot of calls from bajaj which is disturbing me. Please kindly stop calling me on my phone no. [protected] regarding any kind of loan.
These calls are annoying me a lot and would seriously go to the court. I have received call recently from bajaj finserv nos ‭+[protected]‬. Furthermore im not eligible for ur loan criteria so requesting u again to please stop calling me.

Dear bajaj finance team,

This mail is regarding the issue of my account closing. As i am a privileged customer of bajaj finance since 5 years. As i have taken washing machine in 2016 through bajaj finance loan account number 400ewc19920165, as i have paid regularly the emi and also now i am holding bajaj finance loan. Even that i am paying regularly. Today[protected], at 11 am, i received a call from advocate that i have not paid exceeded warranty card of 150/- rupees. So as its been 2 years so with surcharges it had come 11490 rupees

First thing in this issue, i would like to report that i have not been intimated by mail or message or any notifications till now not even single message i received saying that you have been charged for so and so amount. Without any notification or message how would i know that i should be paid this huge amount. Also never been informed by bajaj finance also that you will be getting extra charges for not been paid.

Second thing in this issue and this is important please note that i have received a call from your lawyer or collection department. Two ladies from the number [protected] had called me and harassing me in such a way that you have to pay by 2:30 pm. If not you will be in to the court and you have to pay whole amount otherwise you will be in jail. You will be getting a court notice about it. You can clearly listen the conversation had with lawyer. Both the lawyer harassed me in such a way that i have to rush to office. And paid the minimum amount 312 /- rupees. I received a receipt, receipt no[protected] i have said the same thing to lawyer also but she is not listening to my words she keep harassing me. Being a lady she should have a soft corner and should speak politely. And should have minimum respect with at least for being long run customer you can see the past and current records how i am paying the emi, mostly within the due date. Also you can check the recordings which i have attached how they are spoken to me. Is that the way they are responding to the customer. Is that the bajaj finance lawyer are harassing me or your collection department. I have raised to customer care and said the same. With the request no sr05131824. They have said that they will wave off the amount and revert me back. But they also closed the request with out resolving anything.

Now bajaj finanaz people or ceo whoever, i need a solution from your side which my account should be closed for this immediately and i need a apologize from your lawyer. As she was so rude to me and blackmailing me that you will be in jail for no reason and you will be getting lawyer notice. I want this to be answered quickly. Please find attached recordings for your reference. I want this action to be immediately with respect. Because i suffered a lot from your lawyer taking my baby who is suffering from high fever. When i said i am in bajaj finance office kukatpally. She is saying that why are you doing nonsense there just pay 11500 and get lost. She spoken such a harsh it tends to me to take suicide as being a lady i have my ethics and also have a rights to ask that why i have to pay so much of amount. And without any notification or mail or call or message in between 2 years and suddenly now you are charged of 11500. That much immediately i should have in my pocket right as i am not working women that huge amount will not be carried in my pocket. This should be answered by you.

Request you to look on to this and make sure this should be resolved soon..

I have received a message from you stating that, an inactive fees of RS. 117 is due on 20th December, that means that I have to pay Rs. 117, whereas I was told that its free of cost at the time of registering for the card.

This is unfair practice.

Please de-activate my Bajaj Finance account and block my card as soon as possible. I do not want to use your card.

Want to deactivate my bajaj finserv emi card ([protected]).
My account ID:24502922
I have no pending emi to pay

Dear Customer, your EMI Card Annual inactive fees of Rs.117 is due on 20th Jan'19. Available loan limit on card is Rs. 35, 000 Use your Bajaj Finserv EMI Card & get waiver on your annual inactive fee. Know more https://bit.ly/2s3tDV2
I was promised that this card is free.

But now they are charging annual inactive fee of rs. 117/-.
I do not want to pay any annual inactive fee. Please deactivate the card immediately.

My email address is : [protected]@gmail.com

I had purchased a kent ro water purifier from great eastern trading
Co., nagerbazar branch dt.[protected]. We chose bajaj emi finance for
The payment method.

Upon checking with the details of the bajaj card, the bajaj finserv
Executive told us about the bank account no. Which was linked to the
Bajaj emi card. We then told them that the bank account is no longer
Active. Then the bajaj finserv executive told us to provide the
Cancelled cheque of the account from which the emi would be deducted.
We then provided the cancelled cheque of the active bank account to
The executive.

Now when the first emi was charged we got a call from bajaj finserv
Office that the cheque had bounced and we have to pay a fine of amount
Rs 450. Then an executive from the collection department, sector v
Came to our house and collected the total amount of rs[protected] emi
+ 450 fine) in cash.

But again in next month same thing happened. Again we got a call from
Bajaj finserv that the cheque had bounced and we have to again pay a
Fine of amount rs 450. Then the executive came to our home and
Collected the same amount of rs 2033.

But this was not possible as we checked with bank and found out that
The emi amount was there in the account. We then went to bajaj finserv
Executive in great eastern trading co. And explained the whole
Situation. Upon checking he found that the account which is linked to
The emi card is that deactivated account which we mentioned
Previously. The bank account was not changed from bajaj's end as we
Have already provided the cancelled cheque of the active bank account.

He was unable to give us an immediate solution but gave us an email
Id ([protected]@bajajfinserv.in) and told us to drop a mail and explain the situation. And also he
Collected another cancelled cheque from us and told us to pay the
Third months emi by 15th aug 2018 from online portal as again a fine
Of rs 450 could be levied.

Then after mailing we got response from bajaj end and one fine day we get a message that our query has closed and resolved. Do you understand how bad or fake bajaj customer support is?

As you can clearly see that there is no fault from the our end as we
Have provided the cancelled cheque of the active bank account on the
Date of purchase of the product.

We would we want bajaj to provide us an immediate solution and return
Our rs 900 which was charged as a fine because it is only fair on our
Part that we get back our money which was wrongly fined.

Thanks and regards

Subir bhattacharya (Customer)
[protected] (M)/ [protected]
Invoice no. W2024/1819/02435
Order no. W2022/1819/02395