Bajaj Finserv Complaints & Reviews

Dear Sir / Madam

An sms came to my mobile [[protected]] " Insurance applied with loan application no. 410PST 93189097 is currently process. Policy name: FUTURE GROUP TERM LIFE, Policy owner name: ANUVA SAHA, Premium: Rs. 3102." And another is MAX BUPA. But the actual matter is I didn't applied for any loan at all, even though the agent of Bajaj Finserv came to my home ( Name of the agent is Rakesh Hazra Mobile no. [[protected]) and informed me clearly that there will be no Insurance policy attached to this . pls stop this insurance. After getting this I've tried to contact Rakesh Hazra (agent) but he simply untraceable and switched off his mobile [ [[protected]] .
I already complained it but Bajaj Finserv send mail informing that the complained should be via [protected]@bajajfinserve.in
Here I can give you a funny information, on that sms (what was sent in my mobile) that if want to opt out from this insurance then send sms (PMBH SF 7862159N) and the other one is (PFGTL SF87862159N) to [protected] within 48 hrs. I sent sms several times to that number but the reply was " Greeting! You have entered an invalid keyword. Type HELP to know your latest loan details & type EMICARD details & send to [protected] . For details, click https://bfin.in/?BLU2018. Regards, Bajaj Finserv.
From: AD-BajajF 06/11/2018 12:46PM"
After getting this same sms reply I realized that not only the agent himself but also a group of Bajaj Finserv employees / related persons are engaged this type of cheating with the common and ignorant people. Simply they are exploiting when people are in dire need of money as a loan.
Now, I want loan but not the Insurance. When the agent Rakesh Hazra ( Mob; [protected]) came to my place for signing loan papers he then repeatedly informed me that there shouldn't be any loan with this. But it was a false word. Just now while writing the mail I called the agent Rakesh Hazra from my registered mobile ( 11:53AM 13/11/2018) he simply disconnected the call.
By this all the faith of mine on Bajaj Finserv is gone. Even frankly speaking to you is that I am not expecting any justice from you as there are a group of people including the agent is cheating and exploiting the common people.
My loan amount is Rs. 104, 000.00 but I have got less after deduction. Pls give me the total money without Insurance deduction. And kindly don't harass the innocent general people like this.

Let's see what is your justice.

Regards,
ANUVA SAHA
Loan a/c no. 410PST93189097
Mob: [protected]
email : anuv.[protected]@yahoo.in

Hi Sir,
My name is Sameer Ahamed Khan M. I purchased a smartphone (vivo v11) from a retailer using bajaj finserv emi plan. Days after my purchase I got a call from bajaj finserv team asking my address and all. After that call I got a message like this
" Insurance applied with loan application no. 6X0CTB92027440 is currently in process. Policy name: DIGITAL FONE SAFE, Policy owner name: SAMEER AHAMMED KHAN M, Premium: Rs. 2, 574, Click here http://bit.ly/2nyKU6c to know more about your insurance product. Regards, Bajaj Finserv"

After that I got a letter from CPP Group India regarding the membership details and benefits.
Sir, I don't want this insurance policy. Please cancel this. My membership no is IM1987467.
Thanks and Regards,
Sameer Ahamed Khan M.
[protected]

Loan id - 401DFS94093240
Customer id-610087

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.
I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

Name:- Manish Vinod Kumar Ray
Mob: [protected]

Your a/c xxxxx809578 debited inr 295.00 on 04/11/18 - transferred to investment intermedi. A/c balance inr 3, 019.37
Your a/c xxxxx809578 debited inr 295.00 on 05/11/18 - transferred to investment intermedi. A/c balance inr 2, 724.37
Your a/c xxxxx809578 debited inr 295.00 on 06/11/18 - transferred to investment intermedi. A/c balance inr 2, 929.37
Your a/c xxxxx809578 debited inr 3, 155.00 on 14/11/18 - transferred to investment intermedi. A/c balance inr 64.37

Bajaj finserv debited 118rs on 16th nov from my account in the name of bajajfin_mndtvrfchgs_nov18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.
My contact num-[protected]
My register mail [protected]@gmail.co

It is very annoying, today i got the message from my bank that rs.118 has been debited from my account named as : bajajfin_mndtvrfchgs_aug18

I have taken a bajaj finserv loan but i am paying on time. So, i want to know
What does that mean? And why there is no advance information about this?

I want to get my money bank and if bajaj finserv haven't got any valid reason then it should return my money.

Bajaj finserv has not informed about this charges.

I Yogesh Arun Lokhande, Located in Pune.

As committed by your executive to provide me amazon gift card worth RS 10, 000/-, at the time of loan provided as joining gift.

Loan get disburse on 4th Oct 2018, but still I am not get any gift card from your side.

Calling multiple times and even messaging multiple time to you executive, quirey is not get resolved.

I hope this mail help me to resolve my query and expected Compensation for this.

I under signed gopala krishana v like to inform you that Mr Kiran mobile no [protected] is not picking the phone from last two days . I applied loan for rs 70000/00 on 1
13-11-18 . i submittted 2 ch of canara bank, aadhar card, pan card the loan was rejected request to you to kindly return the the cheques and documents
with regards
gopalakrishana v
phone [protected]

I have availed a loan vide BFL (403PFR[protected] for Rs 1200000/- with processing charge of 25336/- and insurance of 24000/- on 27/06/17, by oversight my EMI of OCT 2018 was delayed this is because my two other account with BFL was closed on September. All other EMI till date have been repayed without any delay. Owing to prompt payment I had requested waiver, BFL Representative collected an amount of Rs 7536/- against EMI of Rs 6036/- vide cheque. and later BFL have collected an amount of Rs 1500/- vide my SBI bank on 19/10/18 As per the Loan Agreement the default payment penalty is only Rs1000/- Please find attached the Loan agreement for your reference. BFL now insist that they have changed cheque bounce charge to 3000/- without any information to me. BFL have also sent a mail dated 08/10/18 blocking my EMI card and now informing various action, of short closing the loan.i had told them they can do that by giving prorata amount on processing charges and Insurance charges collected by them.

Hello bajaj team,
Am being associated with bajaj finserv for over 2 years and have always had a smooth relationship.
On 30th of october 2018 i was approved a flexi loan for 10 lakshmi and i received my welcome letter on the 31st of october stating the funds are transferred. But my account is not credited with any amount.
I have shared my bank statement and a cheque leaf and still awaiting for your response.
Can you treat this as a matter o[censored]rgency and process the funds to be credited into my account.

Dear Sir/Madam
My Name Shyam Lal I Am Live In Dabli Rathan But I Take a loan from bajaj finserv But your employ talk interst rate 13% and proccess loan in 33.60%
my a/c mobile no. [protected] and [protected]

But your employ in Hanumangarh(Raj.) Branch don't help me and have bad behaveier.
Employ Name Sanjay Sihag & Mohit (M) [protected]

please sir you help me this problem

I have been disbursed an amount, minus the charges. As per the documents and conversation i have to only repay the amount utilised, with interest which is agreeable. However, the claim here is that i need to pay the charges as well. Which is incorrect, considering the disbursed amount is "net" post deductions. Unethical and wrong!

I only urge for help with this cause one caller from BF itself told me that I don’t need to pay any charges cause they are deducted from the sanctioned amount. Then the area sales manager says that there is no proof of payment made and hence I have to pay.

It’s no where mentioned anything about repayment of charges in fact it’s clearly stated in the documents that the net amount is after the deductions.

More over now I fear that they will ask for monthly emi wherein I haven’t used 17 to 20% of the amount (not inclusive of the charges they claim I have to pay back) and should ideally be paying only the borrowed amount which is 17 to 20% only...

It’s not about the repayment, it’s abuout ethics ... it’s about being treated morally and correctly. In this case it is not, I get to hear the same thing where’s the proof that you have paid... wherein the documents clearly state that the “net” amount is after the charges...

Simple clarification of “net” when salary is credited it’s called net salary post deductions... but the gross amount doesn’t get credited... hence it’s called “net”...

I have taken four fruits from a tree and gives you four, but I ask for five back... you would obviously ask why are you being asked for the fifth one when you didn’t receive the fifth one... an absurd explanation would be that I plucked it for you so you need to give it irrespective...

Please please immoral and wrong...

My customer id : ac1741151 i have bought asus laptop x541na-g0121t on emi from bajaj finance on 17 aug 2018. Now i want cancel the warranty of cpp asset care policy

My asset care policy number is h9n0gr02x800376. Please cancel cpp asset care policy.

I don't need cpp asset care policy. It's for me policy is worth less so i request to u plz cancel my policy as soon as possible

BAJAJ FINSERV representative contacted me and told me the schem of experia loan in oct 2018 also they have schem of providing 15000 Rs free gift voucher which they will provide me in next 7 days
But i refuse to take a loan from them but after my email they force fully deposited the loan amont to my accont with 30 thousand debit charges .Which is too high .When i ask them about it the representative appologe and promiss me to give 15000 +15000 voucher
But till date there is no reply from them and noe they are not picking up my call
When i called from diffrent number one of there colegue says they dont have this schem. They just says because they want to complete their targets.
Please help to get back my 30000 rupees back

Dear Sir,

I have taken air conditioner from bajaj emi card in installment of Rs.3425.00, 2nd of every month. it will automatically deducted from my hdfc salary a/c. But in this month of oct-18 there was some technical problem in bajaj end, because of that this emi has not been deducted up to 12.11.18. now i have paid my emi through online banking on 13.11.18 its transaction no. PHDF[protected]. instead of that bajaj executive has miss behaved with me and threatened also from ankleshwar gujrat branch mob.no.[protected]. now i need help from consumer forum.
Regards,

Divesh Singh
[protected]

Dear sir, mr. Sachin l. Salkar proprietor of perfect point, i had given my financial documents for overdraft facility to one of your employee [mr. Rahil shah (Area manager - lap, sales), mob : [protected], email : rahil. [protected]@bajajfinserv.in]. But he did not even care to reply me or contact me relating to the overdraft facility, instead he is not even returning me my documents and if i call him for documents he replies i won't give you your documents. So i replied that i will complaint to the head office about your such fraudulent behaviour he said i don't care complaint if you want to i don't care. So i kindly request you to take actions against your employee rahil shah.

I have taken a flexi loan through bajaj finserv and promised to get amazon voucher of 4k . It was confirmed in writting as well. Now its almost 10 days when am sending emails to payaal, ashutosh and deepak but there is no revert. In fact i have written to their chairman email id too. It’s really unprofessional as neither they are reverting on my emails nor over phone.

Sir iam ratnam suresh goud my registered mobile number with bajaj finserv at the time of consumer durable loan at bajaj store hyderabad is [protected] but when i login into bajaj finserv wallet and online payment my number shows invalid, and i have requested to update my mail id "[protected]@gmail.com" also but no response at [protected]@bajajfinserv.in and customer portal also pls update my mobile no. And mail id as early as possible.

Hi team,

I have paid the 4 emi on 6th of this month. Due to my salary not cr in my account.

So here today from my account to transfer
Sbi charg for failed mandate txnbajaj finance l 295 *4 times. Why this was happen, one of the baja poc said befor 6th if you pay there will be no additional charge, but today from account 295*4 times it was dr please refund the amount asap,

1-nov[protected]nov-2018) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00
11-nov[protected]nov-2018) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00
11-nov[protected]nov-2018) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00
11-nov[protected]nov-2018) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00

Please refund the amouth, if needed please call me [protected].

Regards,
Gnanasagar

Without my knowledge, the amount of 1501 rs was due from my bank account because i didn’t maintain sufficient balance and even i don’t want to pay this amount because policy start without my approval and i would like to cancel it. Due to this my other emi is pending. So i request to cancel it and even i don’t have the policy number because i didn’t get any message about this. Just get an message for installment due on 02 nov 2018.