Bajaj Finserv Complaints & Reviews

I brought MI 43 Inch TV for Rs. 20999 from Flipkart. I purchased through Bajaj finserv EMI card. I Put 6month EMI. every month i need to pay Rs.3500 to my indian bank account. from my account they directly withdraw amount. My Due Date is 2nd of every month. I credited Rs.3500 to my account in previous month 26/oct/2018. Bajaj took due amount from my account on 2/nov/2018. they took Rs.3558(Rs.3500 due + extra Rs.58). Today i have checked detail using my Loan account no., it Shows to pay Rs.58 Overdue. Already they taken RS.3558 On due date then why are they asking to pay overdue?

Dear sir
मेरा बजाज लोन न. Lan 506dpf83816521 है। मेरी किसत 2\11\18 को बाउश हो गई थी आ और our of jodhpur था मेने agent se kaha tha ki me aaunga tub pay kar dunga pelenty ke sath lekin inhone mere bank me inhone five time try kiya jiske karan mere har baar 590 charges laga mene inhe kaha to ye mna kar rahe h ki hame to try nahi. Kiya inke karan meri dusri kist mere bike ke bhi bounce ho gyee kul mila k mere 3600 rs ka nuksan hue h plz aap iska koi solution karvaye

Bajaj finserv debited 118rs on 16th nov from my account in the name of bajajfin_mndtvrfchgs_oct18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

Sir my self raghvendra singh,

I purchased pulsar 150 twin disk bike last month only, the i have not have even drove for 2 km, and also i have not got number.

Every day when i go to start the bike i face problem it does not start.

Since i m in service and while purchasing the bike i told my need to showroom staf that i will drive once in week. But they still forced to sale kick less bike though i wanted kick once.

Spending near about 1 lack rupees i m not atall satisfied with bike i feel they looted me. As it's completely useless for me.

Please help

Regards
R. Singh
[protected]
[protected].

Myself shambhu s bhattacharjee, have taken consumer loan acct number –[protected] in 2007. Now after 11 years i come to know an over due amount of rs 1854 last week, while applying for a loan. I wanted to highlight the fact that i was having 4 other loans with bajaj where there was no outstanding & for this account i never received a call or email about any intimation for making payment. Even when i called customer care they were not even...

With reference to above i have purchased tv and its finance with bajaj finserv.
We have received call from bajaj finserv regarding verification but your executive imposed insurance policy on our product and it is beyond our knowledge, it is wrong method implied by you. We are disappoint about your service. We do not want any insurance policy on our appliances.
So cancelled insurance policy
Policy no is 418ctb94721619
Policy name cpp asset care
Policy owner name alpa a rajpal

At last cancelled insurance policy
Cont number [protected]

I try to Buy a mobile in Amazon application with bajajfinserv. I entered my card details but OTP came very lately. After OTP submission Order was cancelled in Amazon. But I didn't get confirmation from Bajaj. Same day I called to Bajaj finserve toll free number. They said within 7 days the loan will cancell. After 3 weeks i called again they said i need to submit cancellation proofs. Then I sent mail along with screenshots. Now 2 months gone, and one EMI also deducted from my account.. They still not responding to my mails and calls. Their employs also not responding well. I'm not at all happy with them.

My Loan Details with Bajaj Finserv

4080CD65131778
408BEW65132036

Issue

1. Calling almost more than 10 times for every EMI even payment has been made.
2. Several calls from bajaj they ask us whether we paid, how we paid, reference number, etc.,
3. Makng Payments through my Bajaj Customer Portal, I dont how they people operate they system and updates.
4. Even now, I cleared my loan 10 days back and I got my NOC after several mails and calls with them... Even now they keep calling me on this.
5. Every when I mail them for each EMI they just call me and say sorry and they reply on mail closing the issue.
6.This has happen for all the 8 EMI s.

Dear sir/mam, this is to inform you that recently i had purchased from my bajaj finserv lending emi card with policy no. (Im1652593). I have not taken any mobile insurance but if i check my details at bajaj finance website onliine that shows emi of my mobile insurance with total amount of rs. 1849/- besides the mobile emi. Bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible and refund my amount and send me the confirmation of cancellation of mobile insurance immediately. Thanks and regards shamsudheen kv ([protected])

I sent an insurence related documents on 25th august, 2018. Which is received by cpp on 19th september. My policy no. Is-im1420350 and my claim reference no. Is-3710811. But till today, 18th october i am not received my claim. When i called any contact pereson they all say'its under process.'when i shall get my claim? How many days it will take to get claim? Can i shall get my claim or not?

Getting 4 to 5 calls everyday and my number is [protected]. Please stop calling me. If required i will connect you. Hope my issue gets resolved asap. Thanks for your help in advance. I have taken. Loan from bahan finance and bought lg washing machine fully automatic. At that time i gave details. After that i am getting continuous calls during my job and it is irritating with 4 to 5 calls on a daily basis. Please stop it. Thanks.

Dear Sir / Madam

An sms came to my mobile [[protected]] " Insurance applied with loan application no. 410PST 93189097 is currently process. Policy name: FUTURE GROUP TERM LIFE, Policy owner name: ANUVA SAHA, Premium: Rs. 3102." And another is MAX BUPA. But the actual matter is I didn't applied for any loan at all, even though the agent of Bajaj Finserv came to my home ( Name of the agent is Rakesh Hazra Mobile no. [[protected]) and informed me clearly that there will be no Insurance policy attached to this . pls stop this insurance. After getting this I've tried to contact Rakesh Hazra (agent) but he simply untraceable and switched off his mobile [ [[protected]] .
I already complained it but Bajaj Finserv send mail informing that the complained should be via [protected]@bajajfinserve.in
Here I can give you a funny information, on that sms (what was sent in my mobile) that if want to opt out from this insurance then send sms (PMBH SF 7862159N) and the other one is (PFGTL SF87862159N) to [protected] within 48 hrs. I sent sms several times to that number but the reply was " Greeting! You have entered an invalid keyword. Type HELP to know your latest loan details & type EMICARD details & send to [protected] . For details, click https://bfin.in/?BLU2018. Regards, Bajaj Finserv.
From: AD-BajajF 06/11/2018 12:46PM"
After getting this same sms reply I realized that not only the agent himself but also a group of Bajaj Finserv employees / related persons are engaged this type of cheating with the common and ignorant people. Simply they are exploiting when people are in dire need of money as a loan.
Now, I want loan but not the Insurance. When the agent Rakesh Hazra ( Mob; [protected]) came to my place for signing loan papers he then repeatedly informed me that there shouldn't be any loan with this. But it was a false word. Just now while writing the mail I called the agent Rakesh Hazra from my registered mobile ( 11:53AM 13/11/2018) he simply disconnected the call.
By this all the faith of mine on Bajaj Finserv is gone. Even frankly speaking to you is that I am not expecting any justice from you as there are a group of people including the agent is cheating and exploiting the common people.
My loan amount is Rs. 104, 000.00 but I have got less after deduction. Pls give me the total money without Insurance deduction. And kindly don't harass the innocent general people like this.

Let's see what is your justice.

Regards,
ANUVA SAHA
Loan a/c no. 410PST93189097
Mob: [protected]
email : anuv.[protected]@yahoo.in

Hi Sir,
My name is Sameer Ahamed Khan M. I purchased a smartphone (vivo v11) from a retailer using bajaj finserv emi plan. Days after my purchase I got a call from bajaj finserv team asking my address and all. After that call I got a message like this
" Insurance applied with loan application no. 6X0CTB92027440 is currently in process. Policy name: DIGITAL FONE SAFE, Policy owner name: SAMEER AHAMMED KHAN M, Premium: Rs. 2, 574, Click here http://bit.ly/2nyKU6c to know more about your insurance product. Regards, Bajaj Finserv"

After that I got a letter from CPP Group India regarding the membership details and benefits.
Sir, I don't want this insurance policy. Please cancel this. My membership no is IM1987467.
Thanks and Regards,
Sameer Ahamed Khan M.
[protected]

Loan id - 401DFS94093240
Customer id-610087

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.
I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

Name:- Manish Vinod Kumar Ray
Mob: [protected]

Your a/c xxxxx809578 debited inr 295.00 on 04/11/18 - transferred to investment intermedi. A/c balance inr 3, 019.37
Your a/c xxxxx809578 debited inr 295.00 on 05/11/18 - transferred to investment intermedi. A/c balance inr 2, 724.37
Your a/c xxxxx809578 debited inr 295.00 on 06/11/18 - transferred to investment intermedi. A/c balance inr 2, 929.37
Your a/c xxxxx809578 debited inr 3, 155.00 on 14/11/18 - transferred to investment intermedi. A/c balance inr 64.37

Bajaj finserv debited 118rs on 16th nov from my account in the name of bajajfin_mndtvrfchgs_nov18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.
My contact num-[protected]
My register mail [protected]@gmail.co

It is very annoying, today i got the message from my bank that rs.118 has been debited from my account named as : bajajfin_mndtvrfchgs_aug18

I have taken a bajaj finserv loan but i am paying on time. So, i want to know
What does that mean? And why there is no advance information about this?

I want to get my money bank and if bajaj finserv haven't got any valid reason then it should return my money.

Bajaj finserv has not informed about this charges.

I Yogesh Arun Lokhande, Located in Pune.

As committed by your executive to provide me amazon gift card worth RS 10, 000/-, at the time of loan provided as joining gift.

Loan get disburse on 4th Oct 2018, but still I am not get any gift card from your side.

Calling multiple times and even messaging multiple time to you executive, quirey is not get resolved.

I hope this mail help me to resolve my query and expected Compensation for this.

I under signed gopala krishana v like to inform you that Mr Kiran mobile no [protected] is not picking the phone from last two days . I applied loan for rs 70000/00 on 1
13-11-18 . i submittted 2 ch of canara bank, aadhar card, pan card the loan was rejected request to you to kindly return the the cheques and documents
with regards
gopalakrishana v
phone [protected]

I have availed a loan vide BFL (403PFR[protected] for Rs 1200000/- with processing charge of 25336/- and insurance of 24000/- on 27/06/17, by oversight my EMI of OCT 2018 was delayed this is because my two other account with BFL was closed on September. All other EMI till date have been repayed without any delay. Owing to prompt payment I had requested waiver, BFL Representative collected an amount of Rs 7536/- against EMI of Rs 6036/- vide cheque. and later BFL have collected an amount of Rs 1500/- vide my SBI bank on 19/10/18 As per the Loan Agreement the default payment penalty is only Rs1000/- Please find attached the Loan agreement for your reference. BFL now insist that they have changed cheque bounce charge to 3000/- without any information to me. BFL have also sent a mail dated 08/10/18 blocking my EMI card and now informing various action, of short closing the loan.i had told them they can do that by giving prorata amount on processing charges and Insurance charges collected by them.