Bajaj Finserv Complaints & Reviews

My ph no [protected].. My name is tahasin makshud i am a consumer durable loan customer in bajaj finance. I ahve purchased a product in 2017 for whcich emi's are going on. But they deducted rupees 295 as charged received mandate fail. 2 days ago they charged twice for mandate failed even if emi is on time. Total amount deducted= 295x2= 590rupees. I request to refund my amount in my bank account

I have paid my all emis on time and i never missed any due date. But still my emi card has been blocked and the reason is cibil score is not good.. How is it possible.?? And there is no response from the bajaj when i tried to interect with them. I want to know the reason. If any body got the number where i can talk to some one for the same plz share..

Myself suneetha ankala a customer of bajaj finserv registered with ph. No: [protected]

On[protected] = 295 rs (Reason mandate fail txn dt. 03/02/18. When my loan also completed. After 1 year why you people deducting)

On[protected] = 295 rs (Reason mandate fail txn dt. 05/12/17. When my loan also completed. After 1 year why you people deducting)

On[protected] = 295 rs (Reason mandate fail txn dt. 04/09/17. When my loan also completed. After 1 year why you people deducting)

I have already cleared both the above emis. After clearness of 1 year you people are deducted.

I raised a email also to this email [protected]@bajajfinserv.in on sep-24-18. But no one will responding to mails. Then how customers quires will solve.

I am really dissatisfied with customer support.

Requesting you to take proper actions against the issue and help me in getting my money (885/-) back to my linked bank account.

Dear sir,

Name: shubham dandvate
Loan number: 4050d54737893

I am facing many problems in my emi card.

Currently one of my emi was bounce on 06.10.2018.
On 07.10.2018 i have received a message (At 10:54 am) that pay the emi amount immediately to avoid late fees. But while i had tried to pay my emi on bajaj fineserve website the fine was included.
That means the statement and...

I am adikumaran have submitted my sign documents and 2 cheque slip signed 28th september to mani your employee on dhrmapuri branch but my loan was rejected but still my documents and cheque slip not returned to me and also i called to that person mani your employee he didn't pick my call last two weeks so kinfly terminate this type of frade employee and arrange my documents to get

Regards
Adikumaran
Cell [protected]
Palacode
Dhrmapuri

I received a sms on my phone which said "your loan has been processed successfully, click here to share your experience".

I ignored this message as i did not apply for any loan, however since last weekend i started getting calls for pending emis. I wrote a detailed mail to the customer care and grievance cell department regarding the same, but no reply till now. It seems that my documents have been misused by someone for this process.

Kindly look into this matter as soon as possible as this is very annoying.

Cheating in interest rate, they would morph your interest rates after loan gets disbursed. They promised me to give loan at 12% interest rate, but surprisingly i have been charged 28%.

The sales representative or call centre people are hardly answering my calls and they also charge you insurances without your concern just by morphing your signatures

Please help in resolving this fraud.

I have received some messages from your website which is bearing otp for loan, after that i got another message which confirmed that loan has been approved to mr. Abdul (Unknown person). Today i received another message which confirmed that another loan has been approved which i didn't even applied for. I'v sent mail to the customer care tooregarding the issue but till date they haven't respond.

Loan app no. Sf85939586 rs 25000.00
Loan app no. Z15bar89654222

I was told that loan process is cancelled and there won't be any loan levied from my account. But from past couple of days bajaj are try to deduct amount from my account. As it will impact my cibil score and i demand an explanation. This is the second time bajaj is breaching and i have to take an legal action on this.

Below is my first mail to bajaj on 8/9/2018:

I am writing this email to let you know how poor customer care bajaj has and there is no proper finance assistance.

I had planned to undergo a treatment and i was told that they have finance options from bajaj, i asked the clinic person to initiate the finance from bajaj. For my surprise i was shocked to know that without my knowledge 60k was transferred to the clinic. I was not informed about the loan amount nor taken any approval from my end to transfer the amount. After 2days i got to know this from the clinic representative that amount has be credited to their account and i was unaware of the same. Again to my surprise even after 2 days i didn't even receive any message, neither call from bajaj finance nor i receive the email. Bajaj finance is very secured right?

I shouted at the clinic representative and he said he would arrange a call back from bajaj guy. After few minutes got a call from bajaj representative mr. Murali and i asked how did u transfer the amount without my permission and why i wasn't informed about this. He was quite and nobody even explained about the emi procedures to me. When i asked him what was the amount credited to the clinic, bajaj representative's reply was i don't know. Big surprise for me again... Thanks for so many surprise from bajaj finance.

Note: please cancel the loan amount which was approved without my knowledge and i demand an explanation for this security breach nor i'll have to take an legal action on bajaj finance.

Got response from bajaj on 10/09/18:
Dear naveen,

Thank you for writing to us.

We regret the inconvenience caused to you and the delay in our response.

As discussed with you on call made on [protected], with reference to your email regarding loan disbursal, we wish to confirm you that we have initiated request for cancellation of your loan application as confirmed by our team.

Hence there will not be any loan levied to your account.
We appreciate your patience and co-operation.
It is our constant endeavour to ensure that you have our attention always.
For a speedy resolution, send us an email from your registered email id and mention your loan account
Number in the subject line. Do check the spam/trash folder, in case of non-receipt of email.

Myself hemant kumar a customer of bajaj finserv.

I previously consumer loan : id:26673575 : (Monthly emi of 4, 796.00-) in 2016 (January to august 2016)

Even after clearing the emis, bajaj finserv trying to get money from my savings sbi account (Linked to bajaj finserv).
The amount of 295/- has been withdrawn with the below message.

08-oct[protected]oct-2018) to transfer chrg recvd-mandate fail txn dt.20/02/18bajaj fina 295.00

Requesting you to take proper actions against the issue and help me in getting my money (295.00/-) back to my linked bank account.

My name is jharna sarkar. I have purchased a mobile phone through bajaj finserv emi card. Today one lady called me from ([protected]) mobile number and told me her name is puja, she is a emplyee of bajaj finserv sevoke road, siliguri and told me that my check has got bounced this month and i have to pay rs 1, 800 + bounced fine rs 450= total rs 2, 340. I told her today is sunday so i cant give the money today i will pay the amount with fine tomorrow. She was forcing me and told me i have to pay the amount today, i told her my check got bounced so i will pay the fine for that. She was abusing me and told me "paisa dene ka aukat nahi hai to mobile kue karida" she told me if you do not give money today, tomorrow i will send people at your home.
I think this is not the way to talk with a customer and when i am giving the bounced charges then what is the problem. She has no right to talk with a customer like this. She is very unprofessional.
Please look into this matter.

Hello bajaj finserv, i never used emi card for last two years and you are sending me messages. And you are asking to pay annual inactive fee of rs 117. Are you asking me to pay for not taking any loan from you?

Immediately close/cancel my emi card. I dont need anykind of your service.. Dont cheat customer first.

Email id : thya. It at gmaildotcom

Hello,
I have purchased mobile phone through amzone on emi by bajaj emi card. I have to pay rs. 17891/- in 9 emi. Since i got some cash so i decided to pay advance emi and i have paid 8 emi in advance amount of rs. 16368/- on 20/9/2018 but today on 6/10/2018 when i login to my bajaj finserv account and check my account detail it show that i have not paid any amount and it almost 16 days gone when i paid my amount. But there site and app shows zero amount paid.

I am gaurav singh with a/c no.410lcf74047857, currently i m availing emi card facility, my emi payment cycle is 2 of every month, my loan amount is ₹4582, in this month i. E october i paid emi online (2/10/2018). Bt yesterday i. E 05/10/2018 i saw a message that the emi was deducted again directly from my bank a/c for which i received a message. I have copies of both the transaction. Kindly look into the matter.

Dear sir/mam,

With due respect i mina pradhan a customer of your finance company. My last i:e [protected] change to [protected] due not update my adhara link.. Pls update
This mobile number i:e[protected]. I am facing many problem in case of purchase any prouduct due to otp problem

Kindly change my number. I am gratefull to you.

Rgds
Mina pradhan
[protected]

Mai last 4 years se bajaj se transaction kar raha hu.koi bhi check bounce nahi huaa.par last 3 month se Mere 4 loan hai.3 loan ke paise deduct ho rahe par mobile ki instalment acct.se deduct nahi ho rahi acct.mai balance hone ke baad.or company ne mera card block kar diya.as a defalter.agar mai defaulted hota.toh 4 years se kitni bar bounce karwata.

Hi,

I am a existing customer of bajaj finserv, i paid rs.4999/- for elite card on 29th aug 2018 and till now no update and no response. Whenever i m calling the call center, they are giving some number which is not working. No one is giving a proper answer regarding the same. Can i know who is the contact person or how to proceed to make a complaint on them if i don't get any response?

Kunal pachpor
[protected]

My name is sooraj ps my emi card no:[protected].i already have 20k above limit but i cant purchase any thing .since 3 months .at the time of purchasing they are showing that "bank decline the payment".i mailed a lot of time to bajaj finserve but they are not giving any responce only sending a complaint registered email.they have no customer care executive to speak the problem only a virtual assistant if we ask some thing they give "Sorry! I think you are looking for something that I cannot help you with.".and office branches are not answering the phone what a bad service . kindly please solv my issue . if you are calling me kindly please call me on [protected]

. Dear sir/madam,

Iam banu. K [protected] from thiruvallur tamilnadu, iam buying loan last few [protected]@30.09.2018 on instamoney provide rs.5000 get for via mobivik app unfortunately this rs.5000 going to main balance for my mobile number [protected]. I need cash very very urgent. Iam not a milliner's, any person's recharge of rs 5000 take the lone too... Kindly please understand to me... So, kindly help me...
Thank you,
K. Banu
[protected]/[protected]
[protected]@gmail.com

Hi this with regards

To the below loan account no : 402dpf11129123

I have a total debt of 5200 rs which i am willing to pay.. However bajaj is asking me to pay a total of 17700 rs... Which 15500 more than what i actually owe.

Which includes bounce charges and late charges. I had asked bajaj finserv very categorically that i have changed my bank accounts and they used to come home and collects my emi in person..

I was not aware and they did not inform me that they will still charge me bounce charges and late fees. Hence i dont think its my error.

How i am getting threatening calls.. Some collections guys have also called my old mother and abused her aswell.. And i was abused aswell..

I willing to pay my 5200 that i owe... Howver bajaj is not accepting it amd continue to harrass me and my family.. And they wont give me noc. As well..

Hence please help me.

Jourdan ambrose [protected]