Bajaj Finserv Complaints & Reviews

Before taking the demanddraft loan (Flexi loan), there were couple of terms and conditions agreed mutually, regarding no amc charges, no pre-closure and interest charges. But, now bajaj finserv, has charged me with huge amc charges and also changed the policies with out my notice and charged me very heavily. Couple of decent prior intimation/information given to customer care via email and voice. But, i've got negative responses. Please take immediate action in this.

Dear sir / madam,

Please kindly cancel my insurance of digital fone safe.
I have finance problem. So kindly request you to cancel my loan app no. Sf84342958 against laptop insurance and send me the confirmation of cancellation im1850021 digital fone safe insurance of my laptop immediately.

Thanks and regards,

Sekhar roy
Mob: [protected]

I have recently purchased a mobile and cpp telephone binding was activated for my account without my authorisation.

The cpp televising loan account no is:422ctb85779835

The details of the mobile loan are mentioned below

I want to cancel that insurance which is activated. The loan number for mobile is:422dpf83401510
Please resolve the issue as soon as possible. I have already submitted the cancelation of insurance letter to the manager. I dont want this insurance so please cancel this...

Dear sir/madam
This is to inform you that i have take a loan recently from bajaj finserv loan application no-424pmt89761349. I recently received a message starting that health and gtl health insurance policy no-4108594 have been applied against my name whereas i have not applied for such any insurance policy. This policy have been applied without any prior information. Therefore, i am not liable to pay any premium for that polity. So kindly request you to cancel my gtl health policy no-5868294. And send me a confirmation of the cancelation of the policy as soon as possible.
Thanks and regards
Sudhakar nallapati

Greetings! First emi of rs.1, 133 for loan a/c no.402spi85972236 is due on 10/10/18. Keep obc a/c ending an amount of 1133 inr has been debited to a/c no xxxxxxx1005437 by fund transfer on 10-oct-18 12:10:43. This is first emi of my health cover taken from online of bajaj finserv but til today i have not received the conformation two months gone still the work is incomplete

Respected sir, i sandhya adhya, a permanent resident of dhobghata, bauripara, word no. 18, district-purulia, p. S-purulia (Sadar) post-purulia, pin code-723101, state-westbengal, i wish to cancel digital fonesafe policy on my vivoy83pro mobile purchase from navakar telecom (Purulia) through bajaj fineserv on19th september 2018. My loan account no. 4k5dpf88668076 with emi-rs1333 and digital fonesafe loan account no. 4k5dfs88668121 with emi-rs241and registered mobile no. [protected]. So my sincere request to you please kindly cancel the digital fonesafe policy activated on my aforesaid account then i will be grateful to you. Thanks.

I've raised request at bajaj office at nanded to update my mobile no but still not updated after 1yrs, & my emi card is blocked still after clear of all payment from 1yr. While on my visit to bajaj office.
My old no. [protected] (Not active now)
New no: [protected]
Emi card no: [protected]
I am unable to use my emi card from last 1yr as it still shows block when i visit bajaj office they say it will be automatically unblock from company they cant help me in sharing the reason also.

An amount of rs. 117 is deducted through ecs from my savings account o[censored]nion bank of india without any information. I don't have any outstanding amount with this company. I dont know the reason for the deduction, the bajaj finserv card that was send to my address was never applied nor requested by me still it landed up at my place. The last transaction with the help of bajaj finserv is on 2016 and no dues pending, still i don't understand after 2+ year they apply these kind of charges which are totally irrelevant.

Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@yahoo.co.in

Dear bajaj,

Please note that i have paid all the emi charges along with the late charges fee but still my card is permanently suspended by bajaj.. I do not know the reason so requesting you to please unblock my card as i need to purchase several things through bajaj or let me know any alternative way to get new bajaj card.. My emi card no is[protected]

Dear
Sir
My name is rishi raj gautam and this is my contact no.[protected]. My card limit is ₹8660 but ₹4250 has been deducted. No message for verification has been given neither any otp was sent to me please provide me the reasons why the amount has been deducted on the above given number...
And please call me now. Becouse i am already mail for bajaj finserv before 7 days

Hello Team,

There are lot of issues in my home loan process, Please help me in resolving the below mentioned issues

Issues:

1. As agreed the Top up ROI should be 9.75% but updated as 10.09%
2. Insurance has been added 65000/- even though I have not been accepted.

Escalated to [protected]@bajajfinservice and they have confirmed that we will resolve the issues post first EMI Clearance but no response since my last EMI clerance.

Kindly do the needful..

Thanks,
Naresh
+91-[protected]

My ph no [protected].. My name is tahasin makshud i am a consumer durable loan customer in bajaj finance. I ahve purchased a product in 2017 for whcich emi's are going on. But they deducted rupees 295 as charged received mandate fail. 2 days ago they charged twice for mandate failed even if emi is on time. Total amount deducted= 295x2= 590rupees. I request to refund my amount in my bank account

I have paid my all emis on time and i never missed any due date. But still my emi card has been blocked and the reason is cibil score is not good.. How is it possible.?? And there is no response from the bajaj when i tried to interect with them. I want to know the reason. If any body got the number where i can talk to some one for the same plz share..

Myself suneetha ankala a customer of bajaj finserv registered with ph. No: [protected]

On[protected] = 295 rs (Reason mandate fail txn dt. 03/02/18. When my loan also completed. After 1 year why you people deducting)

On[protected] = 295 rs (Reason mandate fail txn dt. 05/12/17. When my loan also completed. After 1 year why you people deducting)

On[protected] = 295 rs (Reason mandate fail txn dt. 04/09/17. When my loan also completed. After 1 year why you people deducting)

I have already cleared both the above emis. After clearness of 1 year you people are deducted.

I raised a email also to this email [protected]@bajajfinserv.in on sep-24-18. But no one will responding to mails. Then how customers quires will solve.

I am really dissatisfied with customer support.

Requesting you to take proper actions against the issue and help me in getting my money (885/-) back to my linked bank account.

Dear sir,

Name: shubham dandvate
Loan number: 4050d54737893

I am facing many problems in my emi card.

Currently one of my emi was bounce on 06.10.2018.
On 07.10.2018 i have received a message (At 10:54 am) that pay the emi amount immediately to avoid late fees. But while i had tried to pay my emi on bajaj fineserve website the fine was included.
That means the statement and...

I am adikumaran have submitted my sign documents and 2 cheque slip signed 28th september to mani your employee on dhrmapuri branch but my loan was rejected but still my documents and cheque slip not returned to me and also i called to that person mani your employee he didn't pick my call last two weeks so kinfly terminate this type of frade employee and arrange my documents to get

Regards
Adikumaran
Cell [protected]
Palacode
Dhrmapuri

I received a sms on my phone which said "your loan has been processed successfully, click here to share your experience".

I ignored this message as i did not apply for any loan, however since last weekend i started getting calls for pending emis. I wrote a detailed mail to the customer care and grievance cell department regarding the same, but no reply till now. It seems that my documents have been misused by someone for this process.

Kindly look into this matter as soon as possible as this is very annoying.

Cheating in interest rate, they would morph your interest rates after loan gets disbursed. They promised me to give loan at 12% interest rate, but surprisingly i have been charged 28%.

The sales representative or call centre people are hardly answering my calls and they also charge you insurances without your concern just by morphing your signatures

Please help in resolving this fraud.

I have received some messages from your website which is bearing otp for loan, after that i got another message which confirmed that loan has been approved to mr. Abdul (Unknown person). Today i received another message which confirmed that another loan has been approved which i didn't even applied for. I'v sent mail to the customer care tooregarding the issue but till date they haven't respond.

Loan app no. Sf85939586 rs 25000.00
Loan app no. Z15bar89654222

I was told that loan process is cancelled and there won't be any loan levied from my account. But from past couple of days bajaj are try to deduct amount from my account. As it will impact my cibil score and i demand an explanation. This is the second time bajaj is breaching and i have to take an legal action on this.

Below is my first mail to bajaj on 8/9/2018:

I am writing this email to let you know how poor customer care bajaj has and there is no proper finance assistance.

I had planned to undergo a treatment and i was told that they have finance options from bajaj, i asked the clinic person to initiate the finance from bajaj. For my surprise i was shocked to know that without my knowledge 60k was transferred to the clinic. I was not informed about the loan amount nor taken any approval from my end to transfer the amount. After 2days i got to know this from the clinic representative that amount has be credited to their account and i was unaware of the same. Again to my surprise even after 2 days i didn't even receive any message, neither call from bajaj finance nor i receive the email. Bajaj finance is very secured right?

I shouted at the clinic representative and he said he would arrange a call back from bajaj guy. After few minutes got a call from bajaj representative mr. Murali and i asked how did u transfer the amount without my permission and why i wasn't informed about this. He was quite and nobody even explained about the emi procedures to me. When i asked him what was the amount credited to the clinic, bajaj representative's reply was i don't know. Big surprise for me again... Thanks for so many surprise from bajaj finance.

Note: please cancel the loan amount which was approved without my knowledge and i demand an explanation for this security breach nor i'll have to take an legal action on bajaj finance.

Got response from bajaj on 10/09/18:
Dear naveen,

Thank you for writing to us.

We regret the inconvenience caused to you and the delay in our response.

As discussed with you on call made on [protected], with reference to your email regarding loan disbursal, we wish to confirm you that we have initiated request for cancellation of your loan application as confirmed by our team.

Hence there will not be any loan levied to your account.
We appreciate your patience and co-operation.
It is our constant endeavour to ensure that you have our attention always.
For a speedy resolution, send us an email from your registered email id and mention your loan account
Number in the subject line. Do check the spam/trash folder, in case of non-receipt of email.