Bajaj Finserv Complaints & Reviews

Myself hemant kumar a customer of bajaj finserv.

I previously consumer loan : id:26673575 : (Monthly emi of 4, 796.00-) in 2016 (January to august 2016)

Even after clearing the emis, bajaj finserv trying to get money from my savings sbi account (Linked to bajaj finserv).
The amount of 295/- has been withdrawn with the below message.

08-oct[protected]oct-2018) to transfer chrg recvd-mandate fail txn dt.20/02/18bajaj fina 295.00

Requesting you to take proper actions against the issue and help me in getting my money (295.00/-) back to my linked bank account.

My name is jharna sarkar. I have purchased a mobile phone through bajaj finserv emi card. Today one lady called me from ([protected]) mobile number and told me her name is puja, she is a emplyee of bajaj finserv sevoke road, siliguri and told me that my check has got bounced this month and i have to pay rs 1, 800 + bounced fine rs 450= total rs 2, 340. I told her today is sunday so i cant give the money today i will pay the amount with fine tomorrow. She was forcing me and told me i have to pay the amount today, i told her my check got bounced so i will pay the fine for that. She was abusing me and told me "paisa dene ka aukat nahi hai to mobile kue karida" she told me if you do not give money today, tomorrow i will send people at your home.
I think this is not the way to talk with a customer and when i am giving the bounced charges then what is the problem. She has no right to talk with a customer like this. She is very unprofessional.
Please look into this matter.

Hello bajaj finserv, i never used emi card for last two years and you are sending me messages. And you are asking to pay annual inactive fee of rs 117. Are you asking me to pay for not taking any loan from you?

Immediately close/cancel my emi card. I dont need anykind of your service.. Dont cheat customer first.

Email id : thya. It at gmaildotcom

Hello,
I have purchased mobile phone through amzone on emi by bajaj emi card. I have to pay rs. 17891/- in 9 emi. Since i got some cash so i decided to pay advance emi and i have paid 8 emi in advance amount of rs. 16368/- on 20/9/2018 but today on 6/10/2018 when i login to my bajaj finserv account and check my account detail it show that i have not paid any amount and it almost 16 days gone when i paid my amount. But there site and app shows zero amount paid.

I am gaurav singh with a/c no.410lcf74047857, currently i m availing emi card facility, my emi payment cycle is 2 of every month, my loan amount is ₹4582, in this month i. E october i paid emi online (2/10/2018). Bt yesterday i. E 05/10/2018 i saw a message that the emi was deducted again directly from my bank a/c for which i received a message. I have copies of both the transaction. Kindly look into the matter.

Dear sir/mam,

With due respect i mina pradhan a customer of your finance company. My last i:e [protected] change to [protected] due not update my adhara link.. Pls update
This mobile number i:e[protected]. I am facing many problem in case of purchase any prouduct due to otp problem

Kindly change my number. I am gratefull to you.

Rgds
Mina pradhan
[protected]

Mai last 4 years se bajaj se transaction kar raha hu.koi bhi check bounce nahi huaa.par last 3 month se Mere 4 loan hai.3 loan ke paise deduct ho rahe par mobile ki instalment acct.se deduct nahi ho rahi acct.mai balance hone ke baad.or company ne mera card block kar diya.as a defalter.agar mai defaulted hota.toh 4 years se kitni bar bounce karwata.

Hi,

I am a existing customer of bajaj finserv, i paid rs.4999/- for elite card on 29th aug 2018 and till now no update and no response. Whenever i m calling the call center, they are giving some number which is not working. No one is giving a proper answer regarding the same. Can i know who is the contact person or how to proceed to make a complaint on them if i don't get any response?

Kunal pachpor
[protected]

My name is sooraj ps my emi card no:[protected].i already have 20k above limit but i cant purchase any thing .since 3 months .at the time of purchasing they are showing that "bank decline the payment".i mailed a lot of time to bajaj finserve but they are not giving any responce only sending a complaint registered email.they have no customer care executive to speak the problem only a virtual assistant if we ask some thing they give "Sorry! I think you are looking for something that I cannot help you with.".and office branches are not answering the phone what a bad service . kindly please solv my issue . if you are calling me kindly please call me on [protected]

. Dear sir/madam,

Iam banu. K [protected] from thiruvallur tamilnadu, iam buying loan last few [protected]@30.09.2018 on instamoney provide rs.5000 get for via mobivik app unfortunately this rs.5000 going to main balance for my mobile number [protected]. I need cash very very urgent. Iam not a milliner's, any person's recharge of rs 5000 take the lone too... Kindly please understand to me... So, kindly help me...
Thank you,
K. Banu
[protected]/[protected]
[protected]@gmail.com

Hi this with regards

To the below loan account no : 402dpf11129123

I have a total debt of 5200 rs which i am willing to pay.. However bajaj is asking me to pay a total of 17700 rs... Which 15500 more than what i actually owe.

Which includes bounce charges and late charges. I had asked bajaj finserv very categorically that i have changed my bank accounts and they used to come home and collects my emi in person..

I was not aware and they did not inform me that they will still charge me bounce charges and late fees. Hence i dont think its my error.

How i am getting threatening calls.. Some collections guys have also called my old mother and abused her aswell.. And i was abused aswell..

I willing to pay my 5200 that i owe... Howver bajaj is not accepting it amd continue to harrass me and my family.. And they wont give me noc. As well..

Hence please help me.

Jourdan ambrose [protected]

I have purchased a fridge using bajaj firnserv emi card. I paid all emis in time. Still company is not sending noc. I want to surrender the card. Emi for purchased product is complete in the month of june, i got sms that loan is still active despite of full payment. Still i have no where do contact? Who will resolve my problem? How can i obtain my emi. Although repeatedly there telecallers disturbs me to sale their product. I want give up my cards

In this month oct 2018 baja finance debited rs 295 for four time its very shocking. Without any permission, every month 295 amount is deducted for investment intermedi.
So, please refund my deducted amount.
Kindly help me to recover my money back from investment intermedi.
Due to this its lead to emi bounce, which is not our fault. Unecessarly penlty i had to bare it.
Its result in default customer, without our fault.
Attached message for your information.

I did not purchase anything today. I did not apply for any loan or EMI from Bajaj Finder.

Still I have been receiving SMS about approval for the purchase of various product like Microwave, Mobile etc.

I have tried to call the customer care, but only registered mobile numbers can proceed to talk to customer care.

I tried SMS HELP to the mobile no. mentioned on their website for Help. But I did not receive any Help.

I will not be responsible for and payment of EMI or repayment of loan approved by Bajaj Finserv.

Vinay Sakure
[protected]

I am kuldeep singh from sirsa (haryana). I have a complaint regarding the rate of interest. The loan is registered on my father, sh. Manjeet singh, with this mob.no. [protected] and EMI card no. [protected]. Person (Narender singh, [protected]) came in our house for our loan he didnt tell us about the interest will be charge 20.27%. He came in hasty and fill the form and said 160000 rs. Loan has been passed by bajaj finance and next day transfer the money in our account, then i check that in our account we recieved 112000 rs.and 12500 rs. Charged for the documentations. we didnt apply for the loan. He did fraud with my parents. That time i was not present at my house, i was in bangkok (thailand). My father and mother they are uneducated, they don't know about the interest, how much they are going to pay to the bajaj finance. For 9 months, they paid 5584 rs. Per month. Today 2/10/2018, I check the further loan details, I saw that the loan passed 125000 and interest on that 76000 (something) with the 20.27% of interest. I have to pay 201000 rs, I was stunned & shocked when I saw the interest. Sir you can check that I took 3 loan before this active loan, how much interest we paid. We paid 1% and 0% interest on the other 3 closed loan.Sir, I have request in front of you that we can not able to pay this loan with the 20.27% interest. Kindly reduce the interest on our loan.
Thank you

My bajajavenger 220cc bike is having regular complaint with its self start. Its not because of the battery since i have been regularly checking the battery whenever there is problem with the self start. I have given the bike for service with deedi automobiles, your authorized dealer in trivandrum. But i am very much disappointed with the service i am getting. Every time the bike is serviced, they assure me that the problem is resolved but within a few days again i am facing the problem. Because of the uncertainty whether the bike will start, i am scared to switch off the engine even for longer durations both at the signals and at other places. I am really fed up with your product and deeply disappointed with the customer services. Sreehari gopalakrishnan. [protected]@gmail.com/[protected]. Trivandrum, kerala state

Sir. My phone no is [protected]. Call come from bajaj finance that you are approved baja emily card. And call me to transfer to 4999/ for said emi card. I have successfully transfer the amount through baja wellt. They told me you have received within 10 day. But after that noresponse from baja elite come. Please resolve the matter. No customer service has responded.

I, akash mukherjee from kolkata, had taken a personal loan of 1 lac from bajaj finserve in december 2017. Till the month of may i had been paying my emi on time (2nd of each month). Due to sudden health problems resulting in inability to work, i have not been able to pay my emi on time since june. I paid the emi of june on 20th june, the emi of july on 17th of july and the emi of august on 1st sep with imposed bounce charges and penalty. Although i have been delaying to clear my monthly installments for the last few months, i am still doing my best to clear my emis.

Now that i have exhausted all my sources from which i had been borrowing money to pay off the emis, i have not been able to pay september's emi yet. On 28th of september the recovery agent showed up and told me that he will collect the full amount by 2nd oct, so i will anyhow have to arrange the money by the given time. I told him vividly that i have not been able to earn any money for the last few months, my health is declining, i barely have any money to feed myself and my old mother who is a cancer patient. He left my premises saying he will bring his manager on the next visit.

Now today, 2nd oct, he showed up with a bunch of ladies who were acting like goons, with the sole intention of humiliating us. They kept on abusing me the whole time, kept on calling me a conman, cheat, etc. They were constantly asking me to pay them last month's emi or they will drag me out of my house and take me to some office for a 'treatment'. They even stared accusing me for verbally abusing them even though i said something non-abusive in english out of frustration which clearly went over their head. They were trying to trick me into being violent to them so that they can put criminal charges on me. They were constantly provoking me and every time i tried to tell them about their unlawful act, they called me a psycho.

Later when we called up the nearest bajaj finserve office, the manager handed the phone to another lady and she started abusing me and my mother on the phone. She said that they are not afraid of police and she said i am fortunate that she had not come to my place along with the others, otherwise she would have beaten me and my mother with shoes. She wanted me to take me to their office so that they can beat me up. I have the entire calling recording (Conversation in bengali) which i am going to attach with this complaint.

I have already lodged a police complaint but i don't know what to do next. I am worried about my mother as she is being harassed and abused like this. I have asked for more time so that i can arrange the amount. I don't have any intention of defaulting my loan. I am still trying my best.

I am waiting on my health to improve a bit so that i can go out for work and become financially capable to paying my emis on time.

Bajaj finserve perosnal loan no : 410pst59858992

Emi : 4646

Cancel this fone safe CPP policy immediately
My CPP insurance no is ( 400DFS[protected]
So please cancel this CPP asset policy
I had giving this complaint since 2 months and no one resolved so only more3 EMI left for me
Please resolve and make a Trust over BAJAJ
And my actual loan no is 400DPF79729818
With 1778 but it has deducting 2087 extra 308rs per month 1800 per year
So please resolve immediately as soon as possible
My no [protected] but linked no is [protected]

To get customers and increase customer base or getting incentive or to achieve target, executive call and give as much false information like no processing fee, you will get added advantage like free different insurance such as health, accidental benebit, salary if jobloss etc. He will take your signature in the bundle of application papers. You never know where you are signing on. Even if you told my loan requirement is 1 lakh or 2 lakh. They will simply listen and give you more as per eligibiliy like i got 7 lakh. They will process and send one mail to take our ok on the mail. This is good actually where customer has to be smart and i became fool here. I wonder whatever information from executive that i received was false as per email but he convinced me somehow saying that company gives that for formality in the mail and just revert with ok. Later they took 17000 processing fee and all premium of insurace policies attached to this loan and that too additional loan amount which i was not interested into it. Then case will not stop here. I returned all 7 lakhs amount and now they charge monthly emi on remaining amount. Suddenly next youor amc (Annual monthly charge) of 2k deducted, i was unaware. On ask to customer care, i came to know that guy already had taken the flase signature on all papers of application where amc has been mentioned. Now what, on foreclosure, there are certain charges to pay which is ok. But at the time of closure you will come to know that emi which paid till date did not involve any principle amount and they deducted only interest. Now what to do at the end without utilization of loan eligible amount, payment of additional benefits means insurance company made the customer fool. Kindly suggest what to do in this case now???