Bajaj Finserv Complaints & Reviews

On 27/09/2018 i was booking an international flight through make my trip website ticket costing 28, 156/- rupees with emi option of 9, 389/- rupees per month with bajaj finserv emi card unfortunately the booking transaction was failed at the end of booking time but amount was deducted from my bajaj finserv emi card and i didn't receive my flight ticket i contact the make my trip customer care executive they said that the transaction was failed we didn't receive the money don't worry contact bajaj finserv they will credit the amount back to your bajaj emi account and send the failed transaction details through mail but the bajaj finserv without any conformation from the merchant/dealer whether the payment was successful or not they processed loan on my bajaj emi account with (Loan ac. No:- 469ecf[protected] and saying that you have to pay the total money. I tried to call so many times to contact bajaj finserv customer care executive to explain my problem they didn't even respond to my call only ivr voice was responding, i sent so many mails to explain that payment had failed but they are not listening and they sent me a mail there is no cancelation on loan why should i pay the money without getting loan.
Sir, please solve my problem.
Thank you.

I have bajaj card which is of rural area and now i m in urban area and want to use my card in urban but i cant used it. As per the dealer said your card is not used here. They said me make a new card and buy mobile for it. Or change the rural card to urban. I have visited its panchavati office 2 times for changing the rural to urban. I go with rent agreement on 100 rupees stamp. Bajaj customer care representative told me that rent agreement is not a valid document for changing your address and card to rural to urban. You should have to come with adharcard. If bajaj is not considering the rent agreement on stamp then why the adhhar card authority will consider my rent agreement...

Please sir, do the need full for these to change my card rural to urban...

Dear sir/madam
Iam a student and i am not pay this finance
I request to you please delete account, cancel finance
Refund my money.
Please understand my problem
I can't pay this finance delete account refund my money please sir/madam

Please cancel finance delete account and refund my money

Please cancel finance delete account and refund my money

Please cancel finance delete account and refund my money

In this month october 2018 bajaj finanace debited 295 rupees two time its shocking. With out my permission every time in my account debited 295 rupees for the investiment remidi.
So, please refund my money.
As soon as solve my problem my acount in sbi
Kindly help me to recover my money back from investment intermedi
Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know.

My name is Stephen GS and am a consumer durable loan customer in bajaj finance. i have purchased 2 product for whcich EMI's are all cleared. but they deducted Rupees 295 for 7 times as charged received mandate fail. Today they charged again for mandate failed. Total amount deducted= 295x7= 2065 rupees. I have not paid EMI on time twice, but with penalty i have paid my dues. I request you to refund my amount in my bank account. loan account number
4040CD47245841.

Dear sir many times sended messages ur bajaj finserv portal sms portal help line please SOLVE MY PROBLEM our cpp asset care but still not solved our problem SONY HOME THEATRE SPEAKER PROBLEM NOT RECTIFING PLEASE SOLVE PROBLEM IMMIDIATE EFFECT please cancelled our extended waranty imidiately our lan no 4680CD59051872, 468BEW59051974 mobile no [protected]

I have taken Salaried Flexi Loan of 520, 000/- on April 2018 at interest rate of 15.25%. I have below complains of Bajaj Finserv:
1. I am getting Loan Amount 830, 000/- in statement instead of 520, 000/- so I had raised the incident at Bajaj customer care(Service Request No. is SR[protected] but did not find any solution. My colleague have same Loan account but he is not getting such type of big mistake in loan statement so I am not sure I had paid processing fee and other charges on 830, 000/- or 520, 000/- and still same issue on account statement.

2. Bajaj Finserv has flexibility to reduce the interest rate but they are not doing on existing Loan account.

Request you to please shout out this issue.

Dear sir, i am jothimani not willing to have issued policy from bajaj life insurance.Policy no 5742198.I have sent a message that i want to cancel my Health insurance.
But 2 days before i have received a policy document.
that policy has been issued.
But i am not intrested to claim any insurance policy.
and i want cancel al the police's that has been issued with my personal loan.
and i don want any police's in future
also.
Kindly do the needful.
Thanq

I have received several calls from Bajaj finserv for overdraft loan and what so services with different numbers.
I have complaint against them in DND register also I have posted the same on Bajaj Finserv facebbok page, what I get in return is just an assurance that my will be removed please be patient, but nothing of that sort is happening.

You can check their Facebook page I have all those recorded, It is a very frustrating experience and I believe as a consumer I have a right to complain on this matter.
This is despite me putting myself on the DND and DNC list several times. Request you to guide me further to consumer courts/other forums so that Bajaj Finserv can be penalized financially.

Regards
Kasim Mukadam

I have bought Samsung Refrigerator on April 2018 and paid all charges required to take Bajaj card, and processing charges at the time of purchase.
I have seen that an amount of Rs 118 has been deducted from my account.
Deduction of amount from my account info: BAJAJFIN_MNDTVRFCHGS_AUG18.
I do not understand why the above mentioned amount has been deducted.
The amount they charged did not reflect in my bajaj loan account.
Kindly help.

I opted this loan (581rem[protected] at big bazaar indirapuram. Bajaj representative told me this is no cost emi loan and will be clear in 3 months. Total loan amount is 5172. He checked my profile from his mobile app and confirm me you are eligible for this loan.

I request representative to confirm the linked account with my profile, but he didn't show me that. After that when emi was deducted then it request for ecs from my account which is already closed (Citi bank). So there is bouncing charges was applied on my profile.

But i am not liable to pay that bouncing charge. Because this was not due to my fault, it is representative fault.

Now i am getting frequent calls from bajaj to pay the bouncing charge. I am totally fed up with these calls.

Also if you want i can pay whole emi pending amount in one time payment or let me know how to update my correct account details in bajaj profile.

Note: expected a quick and positive response from your side.

Loan account number: 581rem82380460

Took a housing loan 403tlh77691964 in bajaj finserv. 3 months before, i have requested to change the tenure and emi payment date.

Till now it was not yet actioned. And also i haven't received the loan amount fully but emi has been debited from my bank account for full loan amount.

I have no idea how to resolve this. While apply for the loan there are too many false commitment from the representative.

And the worst thing thing is my area relationship manager not taking any action on my request. Here is his mail id

Alex. [protected]@bajajfinserv.in

Hi, im sumit narvane i have a bajaj finance emi card, and o have purchased durables from tgen on emi, but they offered me a personal loan so i searched for it but i haven't applied for it, but suddenly company booked a personal loan on my account and message me for deduction of emi
Hiw can i pay which i haven't demanded and most amazing things happen that load already dusbursed, and i didn't got any money from them an any mode of payment.. So please solve tjese problem, it's to annoying me

Mera emi card block hogaya hai.
Aap se meei request hai ki mera
Emi card unblock kigiye.
Meri loan id..4450cd01097637 hai.
Mere 2 cheq bounce hogai the
Leki maine apna sara loan amount
Clear kardiya hai.
Mujh par koibhi outstanding amount
Baki nahi hai.
Ab mujhse koi galati nahi hogi.
One more chances sir please.
Dhanyawad..

From
Wasim maheboob khan

I am bajaj emi card member. I have two loan. One for mobile and second for health insurance. Third loan active without my permission salaried dpl for insurance - loan no is 401spi81967934. This loan active from last month 2815 rupiese. This is without my knowledge bajaj people have activated it. I gave application two time in lajpat nager delhi two time and send mail 4 time. But no response any persion.

Guys, do not take loans from this company. Having a bad experience with customer care and branch personel responsiveness. The customer care agents are freshers without any knowledge of banking or the systems that Bajaj finserv has. They tamper with your repayment plans and if your not alert will con you of your hard earned money. In addition you keep getting Bajaj OD facility marketing calls. They will keep pestering you even if you tell them you dont need one. No use writing to wecare blah blah. Had a loan offer from HDFC. Dont know why I chose these fellows over HDFC's superior service. Now repenting.

Respected sir/madam
My name is joy prakash singh, on 22/05/2017 i had purchase split a/c of rs40000 of which i had paid rs10000 as advance and balance rs30000 on EMI from Bajaj Finserv(Customer ID:[protected]
i had paid all the installment on time.
but sir in current year i had not used bajaj finserv EMI card and because of that they charged rs117 directly from my bank account.just because in current year i have not take any loan or use EMI card they charged this from my bank account. Sir they are not doing right business practices . i am requesting you to please make refund of rs 117 and close my bajaj finserv account.

Bajaj finserv debited 118rs on 29th sep from my account in the name of bajajfin_mndtvrfchgs_aug18. When i asked they told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

Bajaj Finserv — cancel cpp asset care policy

#
My phn loan Acc No: 403DPS87431124. I have bought Oppo F9 Mobile from bajaj finance on 03-09-18. Now i want to cancel Insurence of CPP Tele Binding asset care policy.
My CPP Loan Acc No-403CTB88639447

Your DIGITAL FONE SAFE insurance with LAN 403CTB88639447
policy no.IM1851472. Pls cancel immediatly...

Bajaj finserv debited 118rs on 29th Sep from my account in the name of bajajfin_mndtvrfchgs_Aug 18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.