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Bajaj Finserv Complaints & Reviews

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Updated: Mar 17, 2026
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Bajaj Finserv reviews & complaints page 171

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R
Rama Krishna Pittela
from Visakhapatnam, Andhra Pradesh
Oct 2, 2018
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Cancel this fone safe CPP policy immediately
My CPP insurance no is ( 400DFS[protected]
So please cancel this CPP asset policy
I had giving this complaint since 2 months and no one resolved so only more3 EMI left for me
Please resolve and make a Trust over BAJAJ
And my actual loan no is 400DPF79729818
With 1778 but it has deducting 2087 extra 308rs per month 1800 per year
So please resolve immediately as soon as possible
My no [protected] but linked no is [protected]
Bajaj Finserv customer support has been notified about the posted complaint.
Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.
Regards,
CPP Team
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    ansh03
    Oct 2, 2018
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    To get customers and increase customer base or getting incentive or to achieve target, executive call and give as much false information like no processing fee, you will get added advantage like free different insurance such as health, accidental benebit, salary if jobloss etc. He will take your signature in the bundle of application papers. You never know where you are signing on. Even if you told my loan requirement is 1 lakh or 2 lakh. They will simply listen and give you more as per eligibiliy like i got 7 lakh. They will process and send one mail to take our ok on the mail. This is good actually where customer has to be smart and i became fool here. I wonder whatever information from executive that i received was false as per email but he convinced me somehow saying that company gives that for formality in the mail and just revert with ok. Later they took 17000 processing fee and all premium of insurace policies attached to this loan and that too additional loan amount which i was not interested into it. Then case will not stop here. I returned all 7 lakhs amount and now they charge monthly emi on remaining amount. Suddenly next youor amc (Annual monthly charge) of 2k deducted, i was unaware. On ask to customer care, i came to know that guy already had taken the flase signature on all papers of application where amc has been mentioned. Now what, on foreclosure, there are certain charges to pay which is ok. But at the time of closure you will come to know that emi which paid till date did not involve any principle amount and they deducted only interest. Now what to do at the end without utilization of loan eligible amount, payment of additional benefits means insurance company made the customer fool. Kindly suggest what to do in this case now???
    Bajaj Finserv customer support has been notified about the posted complaint.
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      Lalith Pranadeep
      from Visakhapatnam, Andhra Pradesh
      Oct 2, 2018
      Resolved
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      Resolved

      Address: Pune, Maharashtra, 411014
      Website: www.bajajfinserv.in

      On 27/09/2018 i was booking an international flight through make my trip website ticket costing 28, 156/- rupees with emi option of 9, 389/- rupees per month with bajaj finserv emi card unfortunately the booking transaction was failed at the end of booking time but amount was deducted from my bajaj finserv emi card and i didn't receive my flight ticket i contact the make my trip customer care executive they said that the transaction was failed we didn't receive the money don't worry contact bajaj finserv they will credit the amount back to your bajaj emi account and send the failed transaction details through mail but the bajaj finserv without any conformation from the merchant/dealer whether the payment was successful or not they processed loan on my bajaj emi account with (Loan ac. No:- 469ecf[protected] and saying that you have to pay the total money. I tried to call so many times to contact bajaj finserv customer care executive to explain my problem they didn't even respond to my call only ivr voice was responding, i sent so many mails to explain that payment had failed but they are not listening and they sent me a mail there is no cancelation on loan why should i pay the money without getting loan.
      Sir, please solve my problem.
      Thank you.
      Nov 6, 2018
      Complaint marked as Resolved 
      On so many discussions and struggle with the company they finally cancelled the loan.I'm happy now.
      Bajaj Finserv customer support has been notified about the posted complaint.
      Oct 02, 2018
      Updated by Lalith Pranadeep
      Please solve my problem and cancel the loan.
      Oct 09, 2018
      Updated by Lalith Pranadeep
      Not solved bajaj customer support was saying ask make my trip to cancel the loan but make my trip was saying how can i cancel the loan because bajaj has given you the loan they have the right's to cancel. if ticket has booked and cancel then we can refund the but it's bajaj fault ask them what can i do know...??

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        K
        karvwebtech
        from Ahmedabad, Gujarat
        Oct 2, 2018
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        Address: 382330

        I have bajaj card which is of rural area and now i m in urban area and want to use my card in urban but i cant used it. As per the dealer said your card is not used here. They said me make a new card and buy mobile for it. Or change the rural card to urban. I have visited its panchavati office 2 times for changing the rural to urban. I go with rent agreement on 100 rupees stamp. Bajaj customer care representative told me that rent agreement is not a valid document for changing your address and card to rural to urban. You should have to come with adharcard. If bajaj is not considering the rent agreement on stamp then why the adhhar card authority will consider my rent agreement...

        Please sir, do the need full for these to change my card rural to urban...
        Bajaj Finserv customer support has been notified about the posted complaint.
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          H
          Harish jatwa
          from Morena, Madhya Pradesh
          Oct 2, 2018
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          Address: Ujjain, Madhya Pradesh, 456335

          Dear sir/madam
          Iam a student and i am not pay this finance
          I request to you please delete account, cancel finance
          Refund my money.
          Please understand my problem
          I can't pay this finance delete account refund my money please sir/madam

          Please cancel finance delete account and refund my money

          Please cancel finance delete account and refund my money

          Please cancel finance delete account and refund my money
          Bajaj Finserv customer support has been notified about the posted complaint.
          Oct 02, 2018
          Updated by Harish jatwa
          Please cancel finance delete account and refund my money
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            A
            Aarvi yadav
            from Kanpur, Uttar Pradesh
            Oct 2, 2018
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            Address: 208013

            In this month october 2018 bajaj finanace debited 295 rupees two time its shocking. With out my permission every time in my account debited 295 rupees for the investiment remidi.
            So, please refund my money.
            As soon as solve my problem my acount in sbi
            Kindly help me to recover my money back from investment intermedi
            Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know.
            Bajaj Finserv customer support has been notified about the posted complaint.
            Oct 02, 2018
            Updated by Aarvi yadav
            In this month october 2018 bajaj finanace debited 295 rupees two time its shocking. With out my permission every time in my account debited 295 rupees for the investiment remidi.
            So, please refund my money.
            As soon as solve my problem my acount in sbi
            Kindly help me to recover my money back from investment intermedi
            Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know.
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              S
              Stephen GS
              from Chennai, Tamil Nadu
              Oct 1, 2018
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              My name is Stephen GS and am a consumer durable loan customer in bajaj finance. i have purchased 2 product for whcich EMI's are all cleared. but they deducted Rupees 295 for 7 times as charged received mandate fail. Today they charged again for mandate failed. Total amount deducted= 295x7= 2065 rupees. I have not paid EMI on time twice, but with penalty i have paid my dues. I request you to refund my amount in my bank account. loan account number
              4040CD47245841.
              Bajaj Finserv customer support has been notified about the posted complaint.
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                S
                sampath durga sampath kumar
                from Hyderabad, Telangana
                Jan 24, 2019
                Resolved
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                Resolved

                Address: Nellore, Andhra Pradesh, 524003

                Dear sir many times sended messages ur bajaj finserv portal sms portal help line please SOLVE MY PROBLEM our cpp asset care but still not solved our problem SONY HOME THEATRE SPEAKER PROBLEM NOT RECTIFING PLEASE SOLVE PROBLEM IMMIDIATE EFFECT please cancelled our extended waranty imidiately our lan no 4680CD59051872, 468BEW59051974 mobile no [protected]
                Aug 6, 2021
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Dear Customer,

                We have tried to contact you on the contact numbers registered with us for your membership AC0936052, however, we have not been able to connect with you.

                Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

                Assuring you of our best services at all times.

                Regards,
                CPP Team
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                  D
                  Dkgm
                  from Pune, Maharashtra
                  Oct 1, 2018
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                  Address: Indore, Madhya Pradesh, 452001

                  I have taken Salaried Flexi Loan of 520, 000/- on April 2018 at interest rate of 15.25%. I have below complains of Bajaj Finserv:
                  1. I am getting Loan Amount 830, 000/- in statement instead of 520, 000/- so I had raised the incident at Bajaj customer care(Service Request No. is SR[protected] but did not find any solution. My colleague have same Loan account but he is not getting such type of big mistake in loan statement so I am not sure I had paid processing fee and other charges on 830, 000/- or 520, 000/- and still same issue on account statement.

                  2. Bajaj Finserv has flexibility to reduce the interest rate but they are not doing on existing Loan account.

                  Request you to please shout out this issue.
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    R
                    Roshine
                    from Puliyangudi, Tamil Nadu
                    Oct 1, 2018
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                    Address: Coimbatore, Tamil Nadu, 641034

                    Dear sir, i am jothimani not willing to have issued policy from bajaj life insurance.Policy no 5742198.I have sent a message that i want to cancel my Health insurance.
                    But 2 days before i have received a policy document.
                    that policy has been issued.
                    But i am not intrested to claim any insurance policy.
                    and i want cancel al the police's that has been issued with my personal loan.
                    and i don want any police's in future
                    also.
                    Kindly do the needful.
                    Thanq
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      K
                      Kasim S Mukadam
                      from Mumbai, Maharashtra
                      Oct 1, 2018
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                      Address: 400705

                      I have received several calls from Bajaj finserv for overdraft loan and what so services with different numbers.
                      I have complaint against them in DND register also I have posted the same on Bajaj Finserv facebbok page, what I get in return is just an assurance that my will be removed please be patient, but nothing of that sort is happening.

                      You can check their Facebook page I have all those recorded, It is a very frustrating experience and I believe as a consumer I have a right to complain on this matter.
                      This is despite me putting myself on the DND and DNC list several times. Request you to guide me further to consumer courts/other forums so that Bajaj Finserv can be penalized financially.

                      Regards
                      Kasim Mukadam
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        N
                        Naresh Babu Soma
                        from Mumbai, Maharashtra
                        Oct 1, 2018
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                        Address: 500016

                        I have bought Samsung Refrigerator on April 2018 and paid all charges required to take Bajaj card, and processing charges at the time of purchase.
                        I have seen that an amount of Rs 118 has been deducted from my account.
                        Deduction of amount from my account info: BAJAJFIN_MNDTVRFCHGS_AUG18.
                        I do not understand why the above mentioned amount has been deducted.
                        The amount they charged did not reflect in my bajaj loan account.
                        Kindly help.
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          A
                          aiyush kumar
                          Oct 1, 2018
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                          I opted this loan (581rem[protected] at big bazaar indirapuram. Bajaj representative told me this is no cost emi loan and will be clear in 3 months. Total loan amount is 5172. He checked my profile from his mobile app and confirm me you are eligible for this loan.

                          I request representative to confirm the linked account with my profile, but he didn't show me that. After that when emi was deducted then it request for ecs from my account which is already closed (Citi bank). So there is bouncing charges was applied on my profile.

                          But i am not liable to pay that bouncing charge. Because this was not due to my fault, it is representative fault.

                          Now i am getting frequent calls from bajaj to pay the bouncing charge. I am totally fed up with these calls.

                          Also if you want i can pay whole emi pending amount in one time payment or let me know how to update my correct account details in bajaj profile.

                          Note: expected a quick and positive response from your side.

                          Loan account number: 581rem82380460
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Dear Sir / Mam,

                          I have a home loan of 32 lakh with Bajaj finance with rate of interest 9%, but without informing me they have increased it to 9.55 and also increased in topup loan 11% . After sending many mail, still i have not received any response from bajaj finance.
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                            M
                            manick raj
                            from Coimbatore, Tamil Nadu
                            Oct 1, 2018
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                            Address: Chennai, Tamil Nadu, 600117

                            Took a housing loan 403tlh77691964 in bajaj finserv. 3 months before, i have requested to change the tenure and emi payment date.

                            Till now it was not yet actioned. And also i haven't received the loan amount fully but emi has been debited from my bank account for full loan amount.

                            I have no idea how to resolve this. While apply for the loan there are too many false commitment from the representative.

                            And the worst thing thing is my area relationship manager not taking any action on my request. Here is his mail id

                            Alex. [protected]@bajajfinserv.in
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            My name is jagannath kacharu patil my address is milind ro ho room 10 sec 2 airoli navi mumbai maharastra 400708 Plz change my bajaj card registerd mobail number my old registerd no was wanted so plz change my new mob no i request u sir
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                              S
                              Sim!+@22
                              from Surat, Gujarat
                              Oct 1, 2018
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                              Address: Surat, Gujarat, 395009

                              Hi, im sumit narvane i have a bajaj finance emi card, and o have purchased durables from tgen on emi, but they offered me a personal loan so i searched for it but i haven't applied for it, but suddenly company booked a personal loan on my account and message me for deduction of emi
                              Hiw can i pay which i haven't demanded and most amazing things happen that load already dusbursed, and i didn't got any money from them an any mode of payment.. So please solve tjese problem, it's to annoying me
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              There was offer from bajaj Finserv Reagarding Elite Card as per communication with costomer care i like the offer and had paid 4999 rupees for Elite card but after successfully payment done.

                              Still my card is not updated. try to reach bajaj customer care number but not able to reach.

                              My Bajaj Finserv Register Email id is [protected]
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                                wasim maheboob Khan
                                from Pachora, Maharashtra
                                Sep 30, 2018
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                                Address: Jalgaon, Maharashtra, 425001

                                Mera emi card block hogaya hai.
                                Aap se meei request hai ki mera
                                Emi card unblock kigiye.
                                Meri loan id..4450cd01097637 hai.
                                Mere 2 cheq bounce hogai the
                                Leki maine apna sara loan amount
                                Clear kardiya hai.
                                Mujh par koibhi outstanding amount
                                Baki nahi hai.
                                Ab mujhse koi galati nahi hogi.
                                One more chances sir please.
                                Dhanyawad..

                                From
                                Wasim maheboob khan
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Hi I am INDHIRA PL Customer Id.4983834
                                I am holding a Gold Emi Card no.[protected] with Bajaj Finserv.
                                I need to purchase a LED in Online, so please Activate my EMI Card as soon as possible. Thank You

                                Name: INDHIRA PL
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                                  A
                                  adeena nur
                                  from Noida, Uttar Pradesh
                                  Sep 30, 2018
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                                  Address: 110025
                                  Website: [email protected]

                                  I am bajaj emi card member. I have two loan. One for mobile and second for health insurance. Third loan active without my permission salaried dpl for insurance - loan no is 401spi81967934. This loan active from last month 2815 rupiese. This is without my knowledge bajaj people have activated it. I gave application two time in lajpat nager delhi two time and send mail 4 time. But no response any persion.
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    AngryBajajCustomer
                                    from Bengaluru, Karnataka
                                    Sep 29, 2018
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                                    Address: 560075

                                    Guys, do not take loans from this company. Having a bad experience with customer care and branch personel responsiveness. The customer care agents are freshers without any knowledge of banking or the systems that Bajaj finserv has. They tamper with your repayment plans and if your not alert will con you of your hard earned money. In addition you keep getting Bajaj OD facility marketing calls. They will keep pestering you even if you tell them you dont need one. No use writing to wecare blah blah. Had a loan offer from HDFC. Dont know why I chose these fellows over HDFC's superior service. Now repenting.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Oct 18, 2019
                                    Updated by AngryBajajCustomer
                                    After bearing with their service for 2 year, finally shifting to a PSU Bank at a much lower interest and without processing fees. Again issues from bajaj. Now they intentionally dont send Foreclosure letters or List Of Documents. They dont accept pre-payments to the loan account, so that they can continue to earn interest even when you want to close the account. RBI has told them not to charge foreclosure fees so they will delay issuing you a foreclosure letter for 12 working day like a month, so that they earn interest on about to be closed loan. Bunch of cheats running the business. Their grievance redressal emails dont respond. All those escalation matrix is a bunch of managers probably getting a cut to keep quiet. If you miss an EMI do you think they will wait for 10 working days to get payment. Shame.
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                                      LITTLESINGH18
                                      from Kolkata, West Bengal
                                      Sep 29, 2018
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                                      Respected sir/madam
                                      My name is joy prakash singh, on 22/05/2017 i had purchase split a/c of rs40000 of which i had paid rs10000 as advance and balance rs30000 on EMI from Bajaj Finserv(Customer ID:[protected]
                                      i had paid all the installment on time.
                                      but sir in current year i had not used bajaj finserv EMI card and because of that they charged rs117 directly from my bank account.just because in current year i have not take any loan or use EMI card they charged this from my bank account. Sir they are not doing right business practices . i am requesting you to please make refund of rs 117 and close my bajaj finserv account.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        Snehil17
                                        from Hoshiarpur, Punjab
                                        Sep 29, 2018
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                                        Address: 143401
                                        Website: [email protected]

                                        Bajaj finserv debited 118rs on 29th sep from my account in the name of bajajfin_mndtvrfchgs_aug18. When i asked they told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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