Bajaj Finserv Complaints & Reviews

Hello.
My Name is Rohan Chandrasen Berde.
I am current loan account holder for bajaj emi card with register Mobile Number is [protected].
Due to some financial crisis as i losty job, we were unable to play the emi on time but some how we managed to clear the dues before the month ends.
During this week my dad was coordinating with one of your Representative who started abusing My dad and also threatened him regarding the same.
We are not criminals or burglars neither we gonna runn aways with this small amnt and neither we are denying to make the paymnt.
But is this the way you treat your customers ?
I am expecting a quick revert on this orelse il post all this content on all social media platforms!!

Your person has approached me for a top loan offer and taken all my documents in Kochi. But till now he or no body has responded back to me.Is the loan processed or not? And I felt very bad about the services. I had spend a whole day to give all the documents. Hope after this complaint some one will take up this and action will be taken immediately.

Though my is registered for dnd the loan marketing team is call me about preapproved loan for cas at concessional rate and they visited my office and took signs on papers saying they are all proposal forms for their formality its pre approved loan with less documentation and less processing fees and competitive rate of interest and it will be charged only on the amount withdrawn etc without disclosing all terms and conditions all the problems started when they credited the whole amount of loan by rtgs to my account and deducted the processing fees @ 2.36% and document charges rs 3000 since i was not in need of my i have immediately repaid the money but they have not bothered to close the loan and now they are demanding 1/2% amt of loan amt as admin charges as yrly charges and if i want prematurely close the loan 4% of the amount to be paid as charges this was not expected from reputed company like bajaj fin serv

Hi Bajaj Team,

This to inform you due to your poor service and customer loot I am totally disappointed with Bajaj.
I am your valuable customer and I was with Bajaj since more than 3 year still Bajaj don’t have any value for their customer.
I am the victim who is suffering by your loot and in future I don’t want to maintain any relationship with Bajaj Fencer.

I am facing issue with my LOAN account. I have opened account in Bajaj with my Axis bank account after some days that account was closed.
Then I purchases freeze with Bajaj EMI card and I have given all details of my new HDFC bank account. I have interment that my Axis bank account is closed and I have new account with HDFC bank.
I provide all document of HDFC bank to them and after that I am done with all EMI successfully in next 8 month.
Now the problem come with new EMI. I have decided to buy one more freeze with same process and I converted the amount with 8 EMI again.
When first EMI date came then EMI got bounce I was shock there were balance maintain in my account then why EMI get bounce.
I called CUSTOMER CARE then I came to know that Bajaj sing my EMI with previous bank account Axis bank. That was closed 2 year before. When it closed after that I submitted all my document of new HDFC bank account and earlier I am done with all EMI with new account also as I explained already.
Then why this EMI again goes to old Axis bank account which is closed 2 year back.

Let me explain process of mandate. When we sign mandate with bank then customer need to sign mandate form with bank. After this process bank send Pain.008 file process to bank to confirm that mandate though RBI and then bank gets Pack.002 i.e. acknowledgment. Which mean confirmation from bank.
If this process happed successfully then only ECS cheated with bank and mandate sign with bank.

Now tell me if the account itself is not exist in bank then how you created ECS with bank?
How the mandate sign with my Axis bank?
How the ECS can bounce?

I have been working with payment domain since last 7 year I have developed mandate functionality for a many bank I never done with this type of situation.
Why you are trying to break customer trust on you.

Ok Boss leave of this type of ###. I paid EMI amount as well as due also.
Now I don’t want to make relationship with you in future.
I am requesting you to closed permanently my account as well as card with Bajaj Fencer.
If it is possible then I want make awareness into people of this with the help of my blog and social media. So that nobody will be suffer from this type of situation.
Please share Ticket number of account closing for same.

Below you will get my account details by mobile number.

Mob No: [protected]

Thanks with no regret
Yogesh Pawar

They did auto debit without fine on 7 the of the every month
And sometimes when the company negligence employees and the managers they don't debit and make fine auto debit after the 7th of every month happened to me 2490 actual money to pay but they added 500 above and make it 2990 to pay them,
It's just an example, this type happening indiawide then it's big blame bussiness
Worst services and they don't have ethics, they don't have dharma in their company culture

Dear sir/madam,
I was placed a order online on flipkart through bajaj finserv emi card of amount 13999/- on 10 aug 2018 but unfortunately that transaction was failed and order was not placed. But on 27 aug 2018, i had received a message from bajaj finserv of emi deduction. I was contact to bajaj customer care, they told me they will give refund after 8 to 10 working days, but almost 1 month passed & i didn't receive any amount. Also coming 2nd emi date and bajaj team not supporting me. Request you to kindly do the needful and help me for getting refund and closed the loan in bajaj finserv system.
Loan account no-401ecf83986647

Dear sir/mam, this is to inform you that recently i had purchased mobile phone from my bajaj finserv lending emi card with policy no. (577dpf[protected]. I do not want any mobile insurance besides the mobile emi. Bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.
Thanks and regards
Yogesh narayan gamre
Registered mobile no. [protected]
Customer id[protected]
(*last time you told me that my account is not covered under any insurance. Than what is this?)
Please cancel it as soon as possible.

Hi one of the bajaj executive call me and process for the bajaj elite card i have pay for the 4999 via emi after the complete i have not received the card when call the customer care they told my card is active on 21/09/2018 so it will take time after today when open the bajaj wallet application
They block my previous email card and active the elite card but the limit is same so i don't understand if my limit will be same so why i am pay for this 4999 and executive has told that time your limit will be between 100000 and 300000 and my both card will be different so please resolve my query provide me elite card with valid limit other refund my 4999 which on emi means cancel my emi loan

Dear customer, your emi card annual inactive fees of rs.117 is due on 20th nov'18. Available loan limit on card is rs.176, 000. Use your bajaj finserv emi card & get waiver on your annual inactive fee. Download bajaj finserv wallet https://appurl.io/j7r7q3za

What is this? You are cheating customers with an emi card. Even i dont know when i received such card despite the fact that i availed personal loan 3 years back and its repaid and closed long.

So please deactivate the card and remove my account. Receiving lots of calls and sms from bajaj. Funny thing is why you want me to pay for not taking a loan?

I can provide you all the proofs and communications regarding the above issues.

Email id : [protected]@gmail.com

Dear sir,
My name is nirmit patel. I am a existing customer of bfl. My id is 73142850. 19 september 2018 i am purchase a product mobile honor play at 123999 from amazon (Order id is order #[protected] and used bajaj finance limited no cost emi with 9mounth emi. But some problem i am cancelling the order amazon and amazon cancel this order and refund my bajaj card
But bajaj generate the loan emi start 20/09/2018.. (Loan account no is - 432ecf[protected]. Plz cancel this loan amount. Helpful 3 documents file are attached it. (Sms screenshot, email screenshot and bajaj emi screenshot)
There is no response from email sent at [protected]@bajajfinserv.in
My mobile number [protected]
Email id [protected]@gmail.com

Please do cancel this loan for order which i already cancel on amazon

Bajaj finserv,

They are not supposed to loot from their customers.

My card number - [protected]

I have never used it. It is told that the card is free of charge by your sales executive and the card was issued against my will.

This is literally cheating your customers.

Close my card effective immediately. I should not be charged 117 rupees as they have never...

I do not have and am not using any bajaj finserv emi card. Yet, i keep getting irrelevant marketing calls. I received an sms today indicating inactivation charges will be levied. Do not levy any charges or auto-deduct any amount from my account. This is totally unethical & unprofessional. I reiterate that i do not actively hold any card and do not intend to use bajaj finserv services any further. Discontinue emi cards if you have any in my name i. E. Santosh kotraiah hiremath & mobile number [protected] and stop all bajaj finserv marketing calls with immediate effect.

I had a personal loan with bajaj finserv and this month I have paid my last emi. My loan is closed. I have requested to unblock my blocked emi card through email but they said that due to delay in emi payment my card is permanently blocked and it will not be unblocked at this moment. My emi payment is delayed but I have paid all the due amount and I want my card unblocked. I also want noc of my closed loan. Kindly resolve this problem. If my card is not unblocked I want a written document in which it will be written that nothing will be charged for this inactive card in future.

This is to bring up to you notice that, I have not taken any medical insurance from Bajajfinance, but every month 1697 amount is getting deducted from my bank a/c.
I have taken air-condition in the year 2016 from Bajaj EMI scheme and got a loan closer letter also for the same. from there I didn't do any transaction, for my surprice from 2 months 1697 getting deducted from my account, they have activated a medical policy, without my notice now how can they active new policies without any signed documents nor without my confirmation this is nothing but misusing of my bank cheques provided for different purpose.

Request you to kindly close the loan account 482REM80768301 immediately and revert back my money which was deducted without my notice and handover my bank cheques.

Dear sir,
This is to inform that i was not informed about the financial
Health care charge guide at the time of detailed breakup by mr. Anurag
Goram but the same was deducted from my reimbursement amount without
Any prior information.
I request to settle the same amount credit to my account otherwise
Close my loan.

Thanks and regards
Kamlesh patil
[protected]
Date of incident 20/09/2018

I ve purchased s9plus with the cashback offer of rs 5000 after paying 3 emis. But still not received the money. Bajaj mail representatives are saying go to the dealer and croma bahaj representative said go to bahaj company representatives. Cashback aap log khud kha gaye kya. If do not want to guve the cashback then plz dont show us the offer arti thakur
[protected]

Hi,
I have been promised a balance transfer top up loan by bajaj finserv's executive mr ajay & mr nilesh.. ([protected])
They have collected my documents (Which i have not signed).. On insisting that please get my documents signed, mr ajay told that it is not required...

Now my concern is how can bajaj finserv pull my cibil report without my consent...
Also i had confirmed to the executive to login my case only if the valuation of the property is sufficient for desired loan disbursal, to which he agreed that i can get a top up of 35 lakhs...
Now these people are claiming that the valuation is not ok as per system (Which could have been checked in the first place)...

I need a resolution to this & would also alert people that without their knowledge their information can be misused,,,

I will provide sufficient proofs if required...

Gud mrg sir plz cancel my digital fone safe policy number 404ctb88077935 i'm not interested in this policy so plz cancel and send me acknowledgement about cancellation my bajaj i'd number is 59825809 total policy amount is 2499 emi 278 for 9 month is too burden to me so plz send me about cancel and one more thing no body called me are explained me about this policy how can they activate this is policy i will lodge a complaint at consumer court

Hi bajaj team,

I wanted to buy a bike so i queried regarding ktm and got call from sector 18 and 63 noida offices. After that, i visited both the showrooms but one guy from sector 18 office, name charan singh, didn't receive the call after the first contact, twice and wasn't in the office when i visited there, that's fine no issue at all. After that when i communicated with sec 63 office and they created my account, i think. He called me and asked for the scenario very rudely then i told him about the calls that he never answered (Once he did and cut the call, saying that i will call you and never called) then he told me that "ab to bike 63 office se hi lo ynha se kuch nhi milega" and so on. I told him to not to speak rudely and told him about his irresponsibility that he did. He replied "han han thik hai, hum to thik hi rhte hai".

I don't know, how does he want to do this job or thinks that he is some kind of prince and people will come to him and ask for his permission and he and only he has the power to do that.

I am raising this issue to you guys because no one wants to deal this kind of person, i had too but if you want to keep your record good as it is now, you need to clear or at least teach this kind of people some lessons.
Although i am going to share this incident with all my friends and social media because someone needs a lesson.

Employee details
Name - charan singh
Form - bijnor
Contact no - [protected]/ [protected]
Current office - ktm sector 18, noida

My name is nitika guleria. My emi card no is [protected]. Please unblock my card. Because of block my card i could not buy any accessories with emi. Please unblock my card as soon as possible. This emi card is useful for me but it seems very difficult to me without card blocked. Kindly resolve this problem so can i use this card in future. Thank you