Bajaj Finserv Complaints & Reviews

Hello. This is vanathi bajaj customer from coimbatore. I got byjus product. Not satisfied with the product and i have returned the product. But cancellation from their end has not happened yet. It's a request from my end to stop the payment process through bajaj finserv to byjus learning application. Kindly cancel the payment.
Thank you...
Vanathi

Somebody had approached with pre approved PL, and collected the relevant documents over e-mail. After few email exchanges and negotiations, have got email saying the loan amount was sanctioned. Afterwards no further communication, have reached out wecare team, but the response is not clear; they always say that it is in process will get back to you in 2-4 business days.
May be it could be normal procedure, but the most terrifying part to me is that the person who collected documents is not responding to emails, worst part is that whom they introduced as manager is refusing the calls. I am not worried about the disbursement, am least bothered about it. But can some authorized from Bajaj finserv verify authorization, and if it is such online trap; will bell cyber team asap.

Thanks

The representatives and callers persuaded me to take a loan which I never wanted by stating they will reduce interest rate from 18% to 12% (neither of them mentioned it's flat BTW). The loan disbursal happens in only one day (surprisingly) while I made it clear to rep to inform me about rate of interest before disbursal. They charge me 18.09% flat at IRR of 29% which is very high. They stop responding to you over calls and I find out there are many people struggling with similar problems when I went to their office. The manager listens to me asks for couple of days time and then even he stops responding. My loan account number - 400PMT88802935

The representative name is Gnanender from Hyderabad Somajiguda office

Desirable resolution - Reduce the rate of interest from 18% to 15% if not 12%

Good evening sir/madam
I have bought a mobile phone recently from your finance i failed to pay my emi this month and moreover this is my first emi skipped in bajaj finserv. I am the regular customer of your concern for more than 5 years i have never skipped any of my emi so far you can also check with your records. This is my first skipped emi but the collection person came to my home and he was shouting it was really painful he behaved to me as if i am an irregular customer.
Client number:[protected]
Date : 26/09/2018
Please do take a necessary action on the concern person
Thanking you and do the needful for the above mentioned issue
With regards,
Nithya angel d

FYI, my loan 404SCE42326112, already closed, check closure statement. On 25/9/2018 from my account INR 117 was deducted as EMI card inactive fees.
See the message- "Your A/C XXXXX456127 Debited INR 117.00 on 25/09/18 -Transferred to INVESTMENT INTERMEDI."
Your firm charged 429 rupees extra per installment for 7 months on 2/8/17, 2/9/17, 2/10/17, 2/11/17, 2/12/17, 2/1/18 and last one 2/2/18. Why this excess INR 429 was deducted from my account without my permission.
I did not give permission to deduct money from my account.
I do not even possess any EMI card. I took services of VLCC health care Ltd, sadashivnagar branch. Bangalore and payed full loan. I was forced by VLCC to make payment through your firm in installments.
From where this EMI card came? I never saw, nor received either by post or by VLCC.
Reimburse my money urgently otherwise I have to block your firm from my bank account forever and will lodge complaint for forgery and harassment also.

Bajaj finserv wants me to pay a emi amount of 3523/-inr for the next 16 months for a loan i have never availed. The money never got disbursed or credited to my account. They have shared the loan details but no proof of me actually applying for this loan.

Loan account no
405rep85900489
Total loan amount rs.50, 626/-

I have my bank statements to proof that i have never applied for any pl from them neither any cash was deposited during august, 2018 during the time they claimed that i had taken the loan.

Please help.

Hi i m srilatha. I have purchased a led tv from bajaj electronics. On emi basis from bajaj finserv. Due to personal reason i could not pay the emi on time. I got a call from somajiguda bajaj finserv office the executive name is hema she is very very rude the way she talks manner less how can u ppl hire such ppl. I m paying rite if it’s late also. And ur charging for late payment. This not correct way to behave with the customer. Is that the way she talks. I have to recording of her i will post it on the youtube. So everyone should know how bajaj finserv is behave like a street rowdy’s. Plz don’t hire ppl like that. Are they educated or not. Plz look in the matter and take necessary action against the executive hema. She should apologise me.

Hi,

Recently I bought a reminder note 5 pro in flipkart using, bajaj fin serv. Also paid 1 Emi.

Recently through worst marketing strategy they have attached a cpp loan in my account.

I have sent many mails and spoke over customer care also, but have not solved the issue.

Trying to cancel the cpp, I am not able to do so.
My registered phone number is [protected].
Cpp loan I'd is AC1700820.

Since the cancellation is process they have sent the documents I received the message

Bajaj should not treat the customer in this way.

I want to do online shopping with bajaj emi card but while payment all shopping partners denied saying nach not updated . Further wwhenever try to update nach its denied by bajaj fineserv itself Also online updation facility not available for bajaj . No direct customer care to help verbally, its very bad experience with bajaj as for purchase of emi card also I wasted 500 extra.

Hello.
My Name is Rohan Chandrasen Berde.
I am current loan account holder for bajaj emi card with register Mobile Number is [protected].
Due to some financial crisis as i losty job, we were unable to play the emi on time but some how we managed to clear the dues before the month ends.
During this week my dad was coordinating with one of your Representative who started abusing My dad and also threatened him regarding the same.
We are not criminals or burglars neither we gonna runn aways with this small amnt and neither we are denying to make the paymnt.
But is this the way you treat your customers ?
I am expecting a quick revert on this orelse il post all this content on all social media platforms!!

Your person has approached me for a top loan offer and taken all my documents in Kochi. But till now he or no body has responded back to me.Is the loan processed or not? And I felt very bad about the services. I had spend a whole day to give all the documents. Hope after this complaint some one will take up this and action will be taken immediately.

Though my is registered for dnd the loan marketing team is call me about preapproved loan for cas at concessional rate and they visited my office and took signs on papers saying they are all proposal forms for their formality its pre approved loan with less documentation and less processing fees and competitive rate of interest and it will be charged only on the amount withdrawn etc without disclosing all terms and conditions all the problems started when they credited the whole amount of loan by rtgs to my account and deducted the processing fees @ 2.36% and document charges rs 3000 since i was not in need of my i have immediately repaid the money but they have not bothered to close the loan and now they are demanding 1/2% amt of loan amt as admin charges as yrly charges and if i want prematurely close the loan 4% of the amount to be paid as charges this was not expected from reputed company like bajaj fin serv

Hi Bajaj Team,

This to inform you due to your poor service and customer loot I am totally disappointed with Bajaj.
I am your valuable customer and I was with Bajaj since more than 3 year still Bajaj don’t have any value for their customer.
I am the victim who is suffering by your loot and in future I don’t want to maintain any relationship with Bajaj Fencer.

I am facing issue with my LOAN account. I have opened account in Bajaj with my Axis bank account after some days that account was closed.
Then I purchases freeze with Bajaj EMI card and I have given all details of my new HDFC bank account. I have interment that my Axis bank account is closed and I have new account with HDFC bank.
I provide all document of HDFC bank to them and after that I am done with all EMI successfully in next 8 month.
Now the problem come with new EMI. I have decided to buy one more freeze with same process and I converted the amount with 8 EMI again.
When first EMI date came then EMI got bounce I was shock there were balance maintain in my account then why EMI get bounce.
I called CUSTOMER CARE then I came to know that Bajaj sing my EMI with previous bank account Axis bank. That was closed 2 year before. When it closed after that I submitted all my document of new HDFC bank account and earlier I am done with all EMI with new account also as I explained already.
Then why this EMI again goes to old Axis bank account which is closed 2 year back.

Let me explain process of mandate. When we sign mandate with bank then customer need to sign mandate form with bank. After this process bank send Pain.008 file process to bank to confirm that mandate though RBI and then bank gets Pack.002 i.e. acknowledgment. Which mean confirmation from bank.
If this process happed successfully then only ECS cheated with bank and mandate sign with bank.

Now tell me if the account itself is not exist in bank then how you created ECS with bank?
How the mandate sign with my Axis bank?
How the ECS can bounce?

I have been working with payment domain since last 7 year I have developed mandate functionality for a many bank I never done with this type of situation.
Why you are trying to break customer trust on you.

Ok Boss leave of this type of ###. I paid EMI amount as well as due also.
Now I don’t want to make relationship with you in future.
I am requesting you to closed permanently my account as well as card with Bajaj Fencer.
If it is possible then I want make awareness into people of this with the help of my blog and social media. So that nobody will be suffer from this type of situation.
Please share Ticket number of account closing for same.

Below you will get my account details by mobile number.

Mob No: [protected]

Thanks with no regret
Yogesh Pawar

They did auto debit without fine on 7 the of the every month
And sometimes when the company negligence employees and the managers they don't debit and make fine auto debit after the 7th of every month happened to me 2490 actual money to pay but they added 500 above and make it 2990 to pay them,
It's just an example, this type happening indiawide then it's big blame bussiness
Worst services and they don't have ethics, they don't have dharma in their company culture

Dear sir/madam,
I was placed a order online on flipkart through bajaj finserv emi card of amount 13999/- on 10 aug 2018 but unfortunately that transaction was failed and order was not placed. But on 27 aug 2018, i had received a message from bajaj finserv of emi deduction. I was contact to bajaj customer care, they told me they will give refund after 8 to 10 working days, but almost 1 month passed & i didn't receive any amount. Also coming 2nd emi date and bajaj team not supporting me. Request you to kindly do the needful and help me for getting refund and closed the loan in bajaj finserv system.
Loan account no-401ecf83986647

Dear sir/mam, this is to inform you that recently i had purchased mobile phone from my bajaj finserv lending emi card with policy no. (577dpf[protected]. I do not want any mobile insurance besides the mobile emi. Bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.
Thanks and regards
Yogesh narayan gamre
Registered mobile no. [protected]
Customer id[protected]
(*last time you told me that my account is not covered under any insurance. Than what is this?)
Please cancel it as soon as possible.

Hi one of the bajaj executive call me and process for the bajaj elite card i have pay for the 4999 via emi after the complete i have not received the card when call the customer care they told my card is active on 21/09/2018 so it will take time after today when open the bajaj wallet application
They block my previous email card and active the elite card but the limit is same so i don't understand if my limit will be same so why i am pay for this 4999 and executive has told that time your limit will be between 100000 and 300000 and my both card will be different so please resolve my query provide me elite card with valid limit other refund my 4999 which on emi means cancel my emi loan

Dear customer, your emi card annual inactive fees of rs.117 is due on 20th nov'18. Available loan limit on card is rs.176, 000. Use your bajaj finserv emi card & get waiver on your annual inactive fee. Download bajaj finserv wallet https://appurl.io/j7r7q3za

What is this? You are cheating customers with an emi card. Even i dont know when i received such card despite the fact that i availed personal loan 3 years back and its repaid and closed long.

So please deactivate the card and remove my account. Receiving lots of calls and sms from bajaj. Funny thing is why you want me to pay for not taking a loan?

I can provide you all the proofs and communications regarding the above issues.

Email id : [protected]@gmail.com

Dear sir,
My name is nirmit patel. I am a existing customer of bfl. My id is 73142850. 19 september 2018 i am purchase a product mobile honor play at 123999 from amazon (Order id is order #[protected] and used bajaj finance limited no cost emi with 9mounth emi. But some problem i am cancelling the order amazon and amazon cancel this order and refund my bajaj card
But bajaj generate the loan emi start 20/09/2018.. (Loan account no is - 432ecf[protected]. Plz cancel this loan amount. Helpful 3 documents file are attached it. (Sms screenshot, email screenshot and bajaj emi screenshot)
There is no response from email sent at [protected]@bajajfinserv.in
My mobile number [protected]
Email id [protected]@gmail.com

Please do cancel this loan for order which i already cancel on amazon

Bajaj finserv,

They are not supposed to loot from their customers.

My card number - [protected]

I have never used it. It is told that the card is free of charge by your sales executive and the card was issued against my will.

This is literally cheating your customers.

Close my card effective immediately. I should not be charged 117 rupees as they have never...