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Bajaj Finserv Complaints & Reviews

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Updated: May 1, 2026
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Bajaj Finserv reviews & complaints page 172

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S
Snehil17
from Hoshiarpur, Punjab
Sep 29, 2018
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Address: 143401
Website: [email protected]

Bajaj finserv debited 118rs on 29th sep from my account in the name of bajajfin_mndtvrfchgs_aug18. When i asked they told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.
Bajaj Finserv customer support has been notified about the posted complaint.
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    P
    preethu rajesh
    from Manthani, Telangana
    Sep 29, 2018
    Resolved
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    Resolved

    Bajaj Finserv — cancel cpp asset care policy

    #
    My phn loan Acc No: 403DPS87431124. I have bought Oppo F9 Mobile from bajaj finance on 03-09-18. Now i want to cancel Insurence of CPP Tele Binding asset care policy.
    My CPP Loan Acc No-403CTB88639447

    Your DIGITAL FONE SAFE insurance with LAN 403CTB88639447
    policy no.IM1851472. Pls cancel immediatly...
    Aug 6, 2021
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Dear Customer,

    We have tried to contact you on the contact numbers registered with us for your membership IM1851472, however, we have not been able to connect with you.

    Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

    Assuring you of our best services at all times.

    Regards,
    CPP Team
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      L
      lydial
      from Chennai, Tamil Nadu
      Sep 29, 2018
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      Address: 600083

      Bajaj finserv debited 118rs on 29th Sep from my account in the name of bajajfin_mndtvrfchgs_Aug 18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.
      Bajaj Finserv customer support has been notified about the posted complaint.
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        H
        Harish jatwa
        from Morena, Madhya Pradesh
        Sep 29, 2018
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        Address: Ujjain, Madhya Pradesh, 456335
        Website: Cancel and money back

        I want quit my bajaj finance account
        And
        I want my money back
        Help me sir im student not a bussniesman
        And im belong middle class family
        So i request to you cancel my finance
        And send me my money back
        And delete my account
        Im not interested
        Help me
        Im request to you
        Action will fast
        I hope you understand
        Thankyou
        Cancelled my mobile finance
        Thank you
        Bajaj Finserv customer support has been notified about the posted complaint.
        Oct 01, 2018
        Updated by Harish jatwa
        Cancel my finance
        I have already one finance
        And another one this is
        So u can't pay
        So please my mobile fiance cancel and delete account
        I am belong meddile class family
        So please understand my problem
        And solve it very fast
        I hope you understand
        Delete my account
        And refund my money
        I am a student i can't pay this finance charge
        Try to hardly understand my problem and solve very fast please .its very urgent
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          R
          rahulg0786
          from Maler Kotla, Punjab
          Sep 29, 2018
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          It is very annoying, today i got the message from my bank that rs.118 has been debited from my account named as : bajajfin_mndtvrfchgs_aug18

          I have taken a bajaj finserv loan but i am paying on time. So, i want to know
          What does that mean? And why there is no advance information about this?

          I want to get my money bank and if bajaj finserv haven't got any valid reason then it should return my money.
          Bajaj Finserv customer support has been notified about the posted complaint.
          I dont have any complaints, i just wanted to know that where or how do i have to pay my annual card fee plz help... as i want to finance a product i need a advice as soon as possible..
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            A
            Anto Fernandes
            from Mumbai, Maharashtra
            Sep 29, 2018
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            Address: Thane, Maharashtra, 421202

            Hi,
            I have noticed that rs.117/ has been debited without any authorization from my idbi bank saving account. Today thats 29th september 2018. I do not have any loan or any relation with bajaj finance now. Please refund my account immediately. Please take care that this does not happen in future else i have to take some legal action.

            Regards
            Anthony
            [protected]
            Bajaj Finserv customer support has been notified about the posted complaint.
            I Tried so many times customer care but he is not responding for cancellation of my bajaj finserc EMI card, Please cancel my card. that card is no useful waste or my money. please cancel urgently.
            I m yash joshi i have to riqueste to you please kindly send me my emi statment loan numner :(41DPF[protected] My email addres ([protected]@gmail.com)please send me urgent
            Please cancel my mobile insurance policy. i am not collect any document regarding the insurance policy but the EMI amount send my no so please cancel my insurance policy my ''customer id is [protected]'' my due amount is Rs.1243/- only other Rs. 264/- is a insurance amount. so please do as soon as possible
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              A
              Azam2503
              from Jamshedpur, Jharkhand
              Sep 29, 2018
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              Address: East Champaran, Bihar, 845401

              Dear sir/madam,
              I have already financial problem. I cannot pay this insurance. They confused me by saying that insurance comes necessary with the mobile price. My digital fone safe loan a/c no. Is u49dfs88915705 for amount rs. 1924/-. Its purchasing date is 22/09/2018 from motihari.
              So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

              With regards.
              Naiyar azam
              Bajaj Finserv customer support has been notified about the posted complaint.
              Problem in pick up in my one year old bike.. Running at a speed of 30-35..
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                S
                santanudey
                from Kolkata, West Bengal
                Sep 28, 2018
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                Address: 711302

                I, santanu dey purchased laptop from gajanand goyal & co. (Avani riverside mall) w. B., through bajaj finserv, my emi rs. 3334 per month, but bajaj fin has sent a msg my 2nd emi amount is rs.3834, so i would like to request you to look in this matter, n cancel my fonesafe insurence loan amount rs. 2499, off emi rs.500for 5 month. My loan no:410dpf82912460. My fonesafe loan no - 410ctb85795170, and my fone safe membership noim17s6809. My phone:[[protected], [protected]]
                Bajaj Finserv customer support has been notified about the posted complaint.
                Sir my name karandas .my Gmail [protected]@gmail.com.sir iam not remember my old password i update bajaj finserv app sir i request you sir clear my bajaj fineserv old password.please
                Dear Customer,

                We have tried to contact you on the contact numbers registered with us for your membership IM1756809, however, we have not been able to connect with you.

                Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

                Assuring you of our best services at all times.

                Regards,
                CPP Team
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                  M
                  Mallesh Singam
                  from Hyderabad, Telangana
                  Sep 28, 2018
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                  Address: 500075

                  I have purchased one 32 inch lg tv through flipkart by using bajaj finserv card.in three installments

                  Total amount: rs. 23999/-
                  Emi amount: rs. 8000/-

                  Now they have added some chatbot charges rs.2, 972/- in to the emi amount with out knowing me.
                  They have sent last emi amount rs. 10972 include the above mentioned charges.
                  Please do the needful and correct it.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Oct 01, 2018
                  Updated by Mallesh Singam
                  any update
                  Name : Singam Mallesh

                  Mobile No : [protected]
                  I don't want any insurance, please remove the insurance policy 409CEC95272255
                  I don't want any insurance policy for my AC, please remove policy 409CEC95272255
                  Dear sir /madam I don't want any insurance policy for my air conditioner please remove the insurance policy 409CEC95272255.iam not happy for this policy .
                  Mallesh Singam's [Complaint's author] reply, Jan 9, 2019
                  Hi Sir I am any insurance policy request so please re found the amount
                  408CECDZ337416 this emi loan amount remove in my account because I don't want any extra insurance and my fridge already compressor are burned and I am sale in scrap shop 500 rupees
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                    S
                    Sandeep Gurjar
                    from Bansi, Uttar Pradesh
                    Sep 28, 2018
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                    Address: Indore, Madhya Pradesh, 452005

                    I had applied for bajaj finance emi card. I had filed the online application form where it is said that i am eligible for the loan of rs. 30, 000/-.in order to avail this loan i have to buy an emi card for which i had to pay rs. 471. I had made a payment of rs.471 via netbanking from sbi on 28/09/2018 to purchase emi card from bajaj finance.

                    I want to know the status of my emi card and my loan number because i am unable to check the status & track my emi card.
                    But i did not receive me emi card or online confirmation from the bajaj finance website. I request your to arrange the emi card or refund me my money as soon as possible.

                    Kindly do the needful.
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      S
                      Syed Abuthakir
                      from Delhi, Delhi
                      Sep 28, 2018
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                      Address: 606004

                      Bajaj finserv wants me to pay a emi amount of 13101/-inr for the next 60 months for a loan i have applied. The money never got disbursed or credited to my account. But they shared me emi schedule details for 60 months of rs. 384999/-.

                      Loan account no
                      403saf87917033
                      Total loan amount rs.384999

                      I have my bank statements to proof that i have never received the money from them neither any cash or account deposit by the time they claimed that i had taken the loan.
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Sep 28, 2018
                      Updated by Syed Abuthakir
                      Bajaj Customer care team is not able to esquire on this. But I have re-pay loan EMI as per their resolution.
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                        I
                        iamyadav
                        from Delhi, Delhi
                        Sep 28, 2018
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                        Address: Gurgaon, Haryana, 122001
                        Website: Store

                        Very bad experience from bajaj finserv last month i was apply for consumer loan from ambiance mall
                        I got the msg

                        "welcome to bajaj finserv! Your loan app no, sf83823xxx has been approved for rs 13000rs card limit 20000rs -

                        But bajaj agent said me your loan not approved why??


                        Till date no any info from the side
                        Reached me on" [protected]@gmail.com"
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          World of Sports wos
                          from Kolkata, West Bengal
                          Sep 28, 2018
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                          Address: Kolkata, West Bengal

                          I have a bajaj emi card and i don't have any loan right now.. But rupees 117 was deducted from my bank of baroda account without any of my knowledge.
                          This is the transaction details-
                          Cms-dd bajajfinser[protected] 4100cd250.
                          My account number-[protected]
                          Ifsc-barboghugud
                          Money is deducted from this account.
                          I request to bajaj finserv to slove my problem and if possible block my bajaj card.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            M
                            from Bengaluru, Karnataka
                            Sep 28, 2018
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                            Address: Chennai, Tamil Nadu, 600052

                            The loan was completed in 2015 refer loan "4030cd00223512" i have issues with bajaj finserv:

                            Recently i saw a line item in my bank statement saying bajaj emi card "inactive" fees of 117 rs. Money was directly debited from my account. How and what is this charge for? Do you guys expect me to take loan from you all my life? How can anyone charge for a card being inactive?

                            I dont need this stupid card or your service in future. I am going to tell everyone i know not to use your service.

                            Please escalate this email to the highest authorized person and refund the amount immediately. There is no standing instruction to let you debit my account & i am going to instruct my bank the same.

                            Awaiting reply asap

                            Regards,
                            Senthilkumar.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              rahulsah
                              from Coimbatore, Tamil Nadu
                              Sep 27, 2018
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                              Address: 600026

                              I purchased only one mobile through flipkart of rs.14999 on monthly emi for 6months. But the bajaj finserv team generated two emi for that. I called them innumerable times even sent email with proof of my product bill and tried to explain them that only one product has been purchased, so kindly cancelled one of the error emi. Bajaj finserv team promised that they will resolve this issue within 2days but today it's been 14days and nothing has been done. And now they have even blocked my number. Company name is so big but work is so cheap with so ill-mannered and fraud customer care.
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                NavinThakur
                                from Mumbai, Maharashtra
                                Sep 27, 2018
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                                Address: Thane, Maharashtra, 401305

                                I have a personal loan with bajaj finserv.

                                Its emi due date is every month of the second day but i want to change my due date from 2nd to 10th.

                                But unable to reach bajaj customer care executive i have mailed also but after an automated reply, i didn't get any reply.

                                At least this options should be on their website.

                                Dear bajaj, we expect better service than this from you.
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  Sunmuk
                                  from Manuguru, Telangana
                                  Sep 27, 2018
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                                  Address: 500037

                                  My name is sunmuk swamy and my registered mob no is [protected]. I purchased hp laptop on 14 sep and without intimation to me, opened insurance of digital fone safe on 20 sep 18 with an Emi rs 667 and I request u please close account otherwise I will report to higher authorities regarding bajajfin finserv. I got an sms from bajajfinserv also u have to pay 6667 Emi up to six months instead of rs 6000 because Emi of laptop have rs 6000 only but they included Emi of rs 667 of digital fone safe and total Emi is rs 6667
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    ruksana84
                                    from Bhubaneshwar, Odisha
                                    Sep 27, 2018
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                                    Address: Kamrup Metropolitan, Assam, 781038
                                    Website: bajajfinserv.in/customer-portal

                                    Dear bajaj finserve,
                                    I have been trying very hard to reach you guys, to deactive my emi card, as i have already paid my loan dues. The charging of rs117 for not using your services is unethical, and also a cheap way on the part of the company to loot the innocent customers. My loan account no. Is 4k40cd50132069, and my emi card no. Is [protected], ruksana sarkar.. Please deactivate my card, and i have also tried mailing your customercare [protected]@bajajfinserve.in
                                    But it seems your customercare id is also for name sake.
                                    Please get back to me. I am available at [protected] ruksana sarkar.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Sep 27, 2018
                                    Updated by ruksana84
                                    My mail ID is [protected]@gmail.com
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                                      Nihar Nandha
                                      from Pune, Maharashtra
                                      Sep 27, 2018
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                                      Address: Pune, Maharashtra, 411057
                                      Website: www.bajajfinserv.in

                                      I am writing this emai after getting frustrated in last 3-4 months.
                                      I bought a product in emi, my loan account number is as below with the name of prajakta gadekar.

                                      Ac no. 402ecf78153349

                                      After purchasing the product, my first emi was bounced due to name missmatch. I got a call from
                                      This number ([protected] - priya deshpandey) on 8th july 2018, they said please pay your emi now and you dont need to pay late payment fee i. R 450rs. Thay said it will be waived off.
                                      I beleived them i and paid my emi 1617rs on 8th july.

                                      After few days, on 17th july i got a call from this number ([protected]) asking me to pay late fees 450 rs. I said them it was supposed to weived off as per my earlier discussion.in responce to this, they saied you have to pay this anyhow and if not paid now the amount will becom 600 that too in very rud language. (Any way the last statement of 600 rs was false, i checked online and it was 450 only)

                                      I guess, priya deshpandey fulled me to pay on the spot and earn incentives, i asked proof so they said we already sent an emai for waive off, i aksed her to forward the email to me. But not received and email and not receiving my calls se well.

                                      Againg i called to priya deshpandey ([protected]) to inform about the call i got to pay 450 rs. She simply said me to ignore the call and suggested me to not receive them call. However i frequently keep getting calls for 450 rs.

                                      Both team is asking me to ignor the calls of each other. This happened many times. I endup with 2-3 emi bounced and i got a call on 15th august to pay my remaing amount. I explained them all story. The send me a persone (Name: ajay no. [protected]) to collect cancellatuion check, emi form for name change and 1617 emi. I give them everything and they confirmed that my name will be changed in 30 days.

                                      My name is not yest changed, today, i call the same persone who collected all the documents for name change. He asked me to call santosh (Number : [protected]). I called santosh and he said you need to visist the barnch. I am now out of control.. I said after 45 days you asking me to come to office ti change the name? Againg 1 more emi bounce? What the # is going on? You shoud asked me on the same day when you came for collecting the documents on 15th august.

                                      I believe, very un-professional people working at every stage of this company. Not get any resolution even after 3-4 months. There are conflicts betweens their own employees dont knwo process no proper guidence not following up with customer.

                                      Only just calling everyday asking for loan, but not taking care of them who already having loan with you.

                                      I know, you have outsourced your work to different companies, but everything should be in sync and shoudl be professional.

                                      I will not be liable to pay any late fees or extra charges as theer is nothing pending from our side.

                                      Regards,
                                      -nihar
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        A
                                        Ashoke rai
                                        from Kolkata, West Bengal
                                        Sep 27, 2018
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                                        Dear sir
                                        Please kindly cancel this insurance plan
                                        Name. Ashok ray
                                        Ph. [[protected]]

                                        Insurance applied with loan application no. 410ctb88648570 is currently in process. Policy name: digital fone safe, policy owner name: ashok ray, premium: rs. 1, 924, click here http://bit.ly/2nyKU6c to know more about your insurance product. Regards, bajaj finserv
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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