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Bajaj Finserv Complaints & Reviews

1.6
Updated: Oct 24, 2025
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Bajaj Finserv reviews & complaints page 235

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R
Ramesh KM Rami
from Hunsur, Karnataka
Oct 28, 2017
Resolved
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Resolved

Address: 560100
Website: [email protected]

Hai,
Ian ramesh k m.
My email id changed is
[protected]@gmail.com.
My bajaj emi card no.[protected].
My contact no:[protected].
Reason:emi card unblock.
I don't pending any single emi and no cheque bouncing also but my emi card is block i don't know. Please unblock my emi card. Do the needful. I first took lg led that's loan clear. Then after i took lg refrigerator that's already 3 months left another 5 months is their. But i don't aly late payment cheque bounce how my card block i don't know. So please do the needful. Sir.
Dec 3, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Oct 28, 2017
Updated by Ramesh KM Rami
Bajaj EMI card unblock
Verified Support
Oct 31, 2017
Bajaj Finserv Customer Care's response
Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
Verified Support
Oct 31, 2017
Bajaj Finserv Customer Care's response
Hi Ramesh, Greetings from Bajaj Finserv!As discussed your EMI card *****7509 has been permanent blocked due company inline policy.regarding your concern get in touch with police department.Thank you
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    V
    Vijaykaranjkar
    from Pune, Maharashtra
    Oct 28, 2017
    Resolved
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    Address: Nashik, Maharashtra, 422009

    We have made a online purchasing on flipkart site against bajaj emi card dtd. 23.09.2017, but during the transaction the payment was not received by the flipkart and due to the wrong code the payment got rejected by bajaj finserv.

    Even after this bajaj finsev have created a loan account and demanded for the payment.

    I had wrote the complaint to [protected]@bajajfinserv.in many times but they have not giving me the positive response and they have not contacted me on phone.

    I would like to request you to resolve this issue before the first emi (On 05.11.2017).

    Regards,
    Vijay g karanjkar - [protected]
    Dec 10, 2017
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Oct 31, 2017
    Bajaj Finserv Customer Care's response
    Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
    Verified Support
    Oct 31, 2017
    Bajaj Finserv Customer Care's response
    Hi your request is under process. We will get in touch with you within 48 hrs.
    Verified Support
    Nov 02, 2017
    Bajaj Finserv Customer Care's response
    Hi Vijay, Greetings from Bajaj Finserv! As discussed we are working on your request. Request you to allow us additional 24 to 48 hours to resolve.
    Verified Support
    Nov 08, 2017
    Bajaj Finserv Customer Care's response
    Hi Greetings from Bajaj Finserv ! as discussed details regarding your query has been sent to your email id.
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      G
      ganesh.soni123
      from Pune, Maharashtra
      Oct 28, 2017
      Resolved
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      Address: 411057

      I am your customer already. I am not interested in any further loan from you, as you have changed the terms and conditions of the first loan while repaying. I don't wish to discuss those details here.

      I get like 5-6 calls everyday from your side about personal loan and about top up loan. I am not interested in any further loan, please remove my number from the system. My number is [protected]
      Dec 10, 2017
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Oct 31, 2017
      Bajaj Finserv Customer Care's response
      Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.
      Oct 31, 2017
      Updated by ganesh.soni123
      I just now received a call from Bajaj Finsav asking the complaint. I told him that I get too many calls from your side. He said that there will not be calls from us anymore, in a tone like he is doing a fever to me by not calling. My number is DND and still you call, when I complaint, you do a fever of not calling. Seriously...
      Verified Support
      Nov 01, 2017
      Bajaj Finserv Customer Care's response
      Hi, Greetings from Bajaj Finserv! we tried reaching you at ******4646 but could not connect. With reference to your post we regret the inconvenience caused. We would like to inform you that on the basis of your request we have listed your mobile number ******4646 in our records. We request you to kindly bear with us for 48-72 hours to get our records updated.Confirmation has been sent to your email id.
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        K
        Kishor_Bobade
        from Mumbai, Maharashtra
        Oct 27, 2017
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400705

        Dear sir,

        Please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. This card deducted rupees 117 from my bank account without my permission. Please deactivate this card as soon as possible. Also please credit rs.117 /=to my bank account. You are requested to inform me by sms/email/mobile phone

        Card no: [protected]
        Experia id: 11892963
        Name : kishor dattatray bobade
        Mobile : [protected]
        Nov 28, 2017
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Oct 27, 2017
        Bajaj Finserv Customer Care's response
        Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
        Verified Support
        Oct 28, 2017
        Bajaj Finserv Customer Care's response
        Hi, Greetings from Bajaj Finserv! We wish to inform you that we are working on your query . We will call you back on Monday 30th Oct 2017. Thank you.
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          C
          chandra pratap singh rajput
          from Delhi, Delhi
          Oct 27, 2017
          Resolved
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          Resolved

          fraud

          Address: New Delhi, Delhi, 110033

          Fraud loan

          Dear
          Sir/madam

          Mujhe bajaj finserv se vikram sharam mobile no [protected] se call aaya ki aapko bajaj finserve loan dene ke liye select kiya hay mujhe bar bar call kar ke vikram ji ne mujhase apply karwa our mere se security ke name per 78428 rupya juma karwaye bank me his bank me paisa transfer kiya uska detail insind bank a. C holder name national corporation
          A. C no[protected]br...
          +5 photos
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          S
          Sekhar Ray
          from Kolkata, West Bengal
          Oct 27, 2017
          Resolved
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          Resolved

          My emi card no is [protected] valid from 9/13 till 9/23.
          Since i am not using the card & incurring inactive fee, i would like to surrender the same immediately. (Experia id[protected]. A necessity emerged 3 years back to buy a consumer durable & the shop organised this card to avail installment payment. Presently there is no requirement. But to my utter dismay, an inactive fee of 117.00 was debited to my account.

          Request to cancel the card with immediate effect. Otherwise, the the matter will be referred to consumer forum.

          S. Roy
          Nov 30, 2017
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Oct 27, 2017
          Bajaj Finserv Customer Care's response
          Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
          Verified Support
          Oct 30, 2017
          Bajaj Finserv Customer Care's response
          Hi Sushoban, Greetings from Bajaj Finserv! As discussed as per your conformation EMI Card****7874 has been blocked..Complete detail share under SRN***0464. Thank you
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            A
            abhineet2085
            from Bengaluru, Karnataka
            Oct 27, 2017
            Resolved
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            Hi,

            Yesterday, i have noticed that rs.117/ has been debited without any authorization from my citibank saving account.

            I am shocked to see this, please reverse and credit it back to my bank account.

            Please let me know why and by whose authorization have you debited this amount.

            I have nothing pending with bajaj finserv. I don't have any loans with you.

            I expect the amount to be credited to my citibank account immediately with proper explanation from your end.

            Transaction detail is shared below:
            Transaction date: [protected]
            Transaction amount: 117 rupees
            Transaction type: debited
            Transaction description: paid to tpcf bajaj finance: 4009117:billjunction payments limited refno:[protected] ref no :[protected]
            Reference number:[protected]

            Waiting your earliest and positive response.

            Thanks & regards,
            Abhineet agarwal
            Nov 29, 2017
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Oct 27, 2017
            Bajaj Finserv Customer Care's response
            Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
            Verified Support
            Oct 28, 2017
            Bajaj Finserv Customer Care's response
            Hi Abhineet, Greetings from Bajaj Finserv!We can not find any detail in our system as per information given form your end. Requested to you share your bank statement to [protected]@bajajfinserv.in from your registered email id to validate record.Thank you
            Oct 29, 2017
            Updated by abhineet2085
            This is ridiculous that you don’t have my information but Bajaj Finserv is still debiting the amount via ECS from our bank account just like that. My registered mail I’d is [protected]@gmail.com. Why should i share the entire Bank statement of my account when I have shared all the transaction details w.r.t this transaction. All the above mentioned stuffs are valid and there is no reason to justify the same from Bajaj Finserv.

            BAJAJ FINANCE Limited Unauthorized deduction of Rs.117
            Hi,

            On 29th june 2020, my federal Bank SB was debited for INR 117 by Bajaj Finance through ECS. I do not have any loan or any relation with Bajaj Finance.

            Its serious concern how such a company can easily deduct money from unsuspecting people. How could the bank allow such transaction without customers knowledge. i need my hard earned money back soon. BAJAJ FINANCE will loose its credit for such unauthorized collection of money from people

            Details: ACHDR/TPCF BAJAJ FINANCE/FDRL[protected]/STA

            Awaiting for my money to be returned.

            Regards,
            SHEELA BABU
            BAJAJ FINANCE Limited Unauthorized deduction of Rs.117
            Hi,

            On 29th june 2020, my federal Bank SB was debited for INR 117 by Bajaj Finance through ECS. I do not have any loan or any relation with Bajaj Finance.

            Its serious concern how such a company can easily deduct money from unsuspecting people. How could the bank allow such transaction without customers knowledge. i need my hard earned money back soon. BAJAJ FINANCE will loose its credit for such unauthorized collection of money from people

            Details: ACHDR/TPCF BAJAJ FINANCE/FDRL[protected]/STA

            Awaiting for my money to be returned.

            Regards,
            SHEELA BABU
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              G
              Goutam Kumar Dey
              from Bengaluru, Karnataka
              Oct 27, 2017
              Resolved
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              Resolved

              Address: Kolkata, West Bengal

              Dear sir,

              This is to inform you, i, goutam kumar dey, savings a/c no. [protected],
              16773 (Kaikhali branch), ifs code:sbin0016773, could not deposite amount
              In my account due to puja festval and closed bank and my elder brother ex-
              Pired at that time and bajaj emi is being bounds. Your bank deducted amount
              From my account 5th and 6th october, 2017, total amount deduction 490/-rs.. It is very unfortunate from your side.
              Please refund my amount in my account, i will be very much obliged to you.
              Thanking you
              Goutam kumar dey ([protected])
              Nov 28, 2017
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Oct 27, 2017
              Bajaj Finserv Customer Care's response
              Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you
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                P
                pinkyhalder
                from Bhubaneshwar, Odisha
                Oct 26, 2017
                Resolved
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                Resolved

                Address: Kolkata, West Bengal, 700006

                I, pinky halder, [protected], residng at 23 simla road p. O manicktala, pin code-700006,

                I had taken a iphone 5s 16 gb mobile from systematix media, via bajaj loan a/c no - 410dpf26180079

                But reason is that, after some days i received insurance kit at my postal address. It was mobile insurance (Insurance loan account no : 410dfs[protected]. That time i went to phone shop where i had taken my phone and said i purchased only phone. I have not purchased any insurance for this mobile.
                I didn't any signature for any type of insurance paper.
                So how is possible without my signature & information?

                Thats why i m sending many mail. But i want from them proof copy where i had given signature for this insurance.

                But they were unable to provide.

                And insuranse amount showing rs.2299 and right now with penalty show rs.20785 this is totally fraud.

                And thats why my civil record showing down.

                Sir please look this matter asap.

                Long time this purpose has been mentally harassed and tortured for me.
                Dec 4, 2017
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Oct 27, 2017
                Updated by pinkyhalder
                Sir till now no any incoming call from bajaj finserv.

                As per previous mail ..

                Please see in attachment of Fraud Mobile Insurance E-Statement .
                which I had not paid any single amount.

                Verified Support
                Oct 27, 2017
                Bajaj Finserv Customer Care's response
                Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                Verified Support
                Oct 30, 2017
                Bajaj Finserv Customer Care's response
                Hi, Greetings from Bajaj Finserv!As discussed details has been share on your email id.Thank you
                Mobile phone should be miss place somewhere when i am driving . My mobile phone with dual sim card should be miss . So i want to claim my Insurance .
                Product detail- samsung G610 J7 Prime.
                EMI NO- [protected].
                THANKS.

                created mobile insurance fraud way - Comment #2896960 - Image #0
                The card was expery date was crossed now how to activated the cards. The cards should activated with same as old card. We have used for the through the online purchasing. Requesting kindly activated same as old card

                Regards
                Veera Kumar. S
                Cell [protected]
                Bajaj Finserv Customer Care's response, Oct 27, 2017
                Verified Support
                Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                Dear Sir,
                I had registered my mobile no. as [protected]

                I have lost my mobile and now this no. is deactivated

                So I kindly request you to change it with my new no. +91-[protected]

                My Experia ID is: 1314840
                Bajaj Finserv Customer Care's response, Oct 27, 2017
                Verified Support
                Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                Bajaj Finserv Customer Care's response, Oct 28, 2017
                Verified Support
                Hi Mansoor, Greetings from Bajaj Finserv!As discussed as per your conformation we are update mobile no****9497.Detail share on email id.Thank you
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                  V
                  Venkatasubbareddy Salla
                  from Sirsilla, Telangana
                  Oct 26, 2017
                  Resolved
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                  Resolved

                  My name is salla venkata subba reddy and mob no [protected]. I paid the amount 4777 rupees through andhra bank credit card for bajaj elite card and payment was successful debited my card. After payment i received a message our assistant call after 10 minutes and elite card send through my mailing address but i did not received still on date please solve the my problem
                  Nov 30, 2017
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 27, 2017
                  Bajaj Finserv Customer Care's response
                  Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                  Verified Support
                  Oct 28, 2017
                  Bajaj Finserv Customer Care's response
                  Hi, Greetings from Bajaj Finserv! We wish to inform you that we are working on your query . We will call you back on Monday 30th Oct 2017. Thank you.
                  Verified Support
                  Oct 30, 2017
                  Bajaj Finserv Customer Care's response
                  Hi, Greetings from Bajaj Finserv! As per our discussion we wish to inform you that ELITE card will generated and delivered in 45 days from the payment received date. Thank you.
                  Pls activate my card last six month i have not done any transaction so that card has automaticallyblocked.pls activate the card i need to purchase the laptop.? Thanks & My name is Abhijit Kailas Kudale
                  Date of birth 18/9/1991
                  Card no.[protected]

                  about bajaj elite card - Comment #2896972 - Image #0
                  Bajaj Finserv Customer Care's response, Oct 27, 2017
                  Verified Support
                  Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                  Bajaj Finserv Customer Care's response, Oct 28, 2017
                  Verified Support
                  Hi, Greetings from Bajaj Finserv! We wish to inform you that we are working on your query . We will call you back on Monday 30th Oct 2017. Thank you.
                  Bajaj Finserv Customer Care's response, Oct 30, 2017
                  Verified Support
                  Hi, Greetings from Bajaj Finserv! We wish to inform you that please share your correct details to assist you better. Thank you.
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                    K
                    from Mumbai, Maharashtra
                    Oct 26, 2017
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra, 421202

                    My name kunal naik and my mob no is [protected] on 1year your customer care assists about bajaj emi card membership. I very interested on elite card that and i paid the amount rs 4777/- through sbi credit card and payment was debited sucessfully. They told that i will be receive the elite card and voucher through my mailing address. But still on date i did not received. Pls solve the above subject.
                    +1 photos
                    Dec 2, 2017
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 27, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                    Verified Support
                    Oct 28, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, Greetings from Bajaj Finserv! We wish to inform you that we are working on your query . We will call you back on Monday 30th Oct 2017. Thank you.
                    Verified Support
                    Oct 30, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, Greetings from Bajaj Finserv! We wish to inform you that your ELITE card is in process and same will be deliver in 21 working days. For more details out concern department will call you back. Thank you.
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                      Shah Hansa
                      from Ahmedabad, Gujarat
                      Oct 26, 2017
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat, 380016

                      Hi, my name is hansa shah customer id : 9599637. I am exits bajaj finance customer. I had completed lones but i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
                      I try to conduct customer care by call but got replay as my customer number and card number was wrong. Could you plz able to tell me what is reason was the card blocked. And what can i do for reactive my card again.

                      Thanks
                      Hansa shah
                      Customer id : 9599637
                      Nov 30, 2017
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 27, 2017
                      Bajaj Finserv Customer Care's response
                      Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                      Verified Support
                      Oct 28, 2017
                      Bajaj Finserv Customer Care's response
                      Hi Hansa, Greetings from Bajaj Finserv!As discussed your EMI card *****8633 has been permanent blocked due company inline policy.Thank you
                      Im dokula nagamani, my card backed on last five months, i paid my due amount on late processes, because my saraly cridit on my bank account on before 7 .so i paid slowly, but regularly monthly amount paided.so please active my EMI card i purchased TV. EMI Card No.[protected]
                      Bajaj Finserv Customer Care's response, Oct 27, 2017
                      Verified Support
                      Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                      Bajaj Finserv Customer Care's response, Oct 30, 2017
                      Verified Support
                      Hi, Greetings from Bajaj Finserv! We regret to inform you that your EMI card ****2813 has been temporary blocked for 105 days from payment received date 09/08/2017 inline with our credit norms.
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                        A
                        anupam1234
                        from Dharwad, Karnataka
                        Oct 26, 2017
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 110059
                        Website: www.bajajfinserv.in

                        One of the worst network in india from last 7 days continuously getting messages and emails for pre approval loan i sent a message to 56070 twice got a call that someone will come to collect the documents i was waiting continuously 2 days simultaneously i also get a mail for the same that i have some pre approved loan.

                        After all i called customer care no called around 20 times a guy picked and said sir yes you have approval and someone will come to collect the documents and immediately disconnected the call without saying anything.

                        I again called and mailed to wecare. Got reply in 24 hours only to say that sir you should call customer care no [protected] i called again a guy picked and he was polite he confirmed me everything and noted down my address and confirmed that someone will come to collect the documents. Today i have been waited whole day that someone is really coming but all in vain.

                        I called once again after using several attempts a girl picked the call she said that you loan has been put on hold i told her that yesterday i got a call and a guy confirmed me everything you guys are wasted my whole day.

                        A team o[censored]nprofessional disconnecting the call immediately without giving proper information

                        2. You guys are misguiding your customer if you don't have proper information you don't have rights to waste their time.

                        3. If you do not have any preapproval of 1.75, 000/- why did u sending me messages and mails did you not check my cibil and other things.

                        4. Way of propoganda their business

                        My email id is [protected]@gmail.com and mobile no is [protected]
                        Dec 5, 2017
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 27, 2017
                        Bajaj Finserv Customer Care's response
                        Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                        Verified Support
                        Oct 28, 2017
                        Bajaj Finserv Customer Care's response
                        Hi, Greetings from Bajaj Finserv! As discussed we are unable to process your loan application inline with our company credit credit policy.Thank you.
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                          K
                          kunal parida
                          from Bhubaneshwar, Odisha
                          Oct 26, 2017
                          Resolved
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                          Resolved

                          Address: Khordha, Odisha, 751006

                          I m bhisham sharma. I have purchase the led tv of koryo in nov.
                          2017 through bajaj finserve loan but still the date i don't have to receive the emi card. I have to call your customer care but no one response and not receive the call so, i repeat in on the branch, but yours employee say to your emi card will not get.???
                          In this way, the complain often takes place at the bajaj dealer store.
                          I have to complaint you regarding the bajaj emi card.
                          Please, prepare my request as soon as possible.
                          Regards,
                          Kunal parida
                          [protected]
                          Mob-[protected]
                          Customer id:[protected]
                          Lone a/c:4230cd37699172
                          Nov 30, 2017
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 27, 2017
                          Bajaj Finserv Customer Care's response
                          Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                          Verified Support
                          Oct 27, 2017
                          Bajaj Finserv Customer Care's response
                          Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                          Verified Support
                          Oct 28, 2017
                          Bajaj Finserv Customer Care's response
                          Hi Kunal, Greetings from Bajaj Finserv!As discussed4 we would like to inform you that the EMI card ending ***6611 reflecting on your Experia portal is a virtual card.Complete detail share you email id under SRN*****4155.Thank you
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                            A
                            Ankur Lakhesh
                            from Chandigarh, Chandigarh
                            Oct 26, 2017
                            Resolved
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                            Resolved

                            Address: 110034

                            Dear concerned

                            I am extremely exhausted and harassed by your loans department (Or people may be posing to be from bajaj fin)

                            I received a call on behalf of your organization offering personal loan. On asking about the details i was explained a business plan wherein i need to buy an insurance policy equal to the amount of the loan required and would need to pay the insurance premium for the same for next 10 years and upon maturity of the same policy after 15 years, the loan amount and the interest of 5% would be deducted from the maturity amount and the balance amount would be paid back to me. I was given a loan approval id a[protected]l regarding the same.

                            This entire conversation was handled by a lady named preeti singh from delhi (Mob# [protected]) also, she had sent me details regarding this arrangement via sms from mob # [protected]

                            After discussions, we agreed upon an amount of 10lacs for the loan and a half yearly premium of rs. 50, 000/-

                            2 days later a representative of hdfc life approached me for the insurance and i completed the documentation and handed over a cheque of 50, 000 to him.

                            Issue 1

                            On 18th october i received the policy document and to my surprise, the half early premium mentioned on the policy document was rs.47, 847 against a receipt of rs.50, 000/-

                            I spoke to preeti again and she assured me that she has spoken to the concerned people and the difference amount will get refunded

                            Issue 2

                            Since i received the insurance policy, i was informed that the loan dispersal process would take approx. 15 working days so i waited patiently.in the meanwhile, i received a call from mob# [protected] posing to be from accounts department for verification of the loan details and final dispersal and was assured that a letter of appointment and the loan agreement will be dispatched to my address in next 24 working hours and an appointment shall be arranged to the local bajaj fin office where i would need to handover the original policy for mortgage and after that the agreed loan amount shall be credited to my account.

                            Now it has been over 4 weeks since this last progress. And i have been calling constantly to the following numbers to get status of my loan but no one is giving any concrete information. Getting below mentioned responses:

                            No answer, phone keeps ringing

                            Call waiting and then someone disconnects the call

                            Once in 2 3 days someone might pick the call and say that they will ask the concerned person to call back, then again no responses

                            In case call is answered. Someone new pics up the call and says they have no idea regarding the status and the previous person i spoke to is not available.

                            Today i visited ur chandigarh office and they said that they have no information regarding any such product and they cannot help and i should file a police complaint.

                            I have been calling these people non stop for last 3 weeks, at least 200 calls a day. Since morning there was no reply, i called from some other number and an executive shweta answered the call and said ria is in a meeting and they would ask her to call back.
                            To my surprise, on one of the numbers a rude girl answered the call and said "aaj chhat pooja ki chutti hai, office me koi nai hai" when i asked her that then how come your other phones are in use as i am getting call waiting on them, she disconnected the call and switched off the phone.

                            Now again when i called, an executive named atharv answered the call in an arrogant tone and said ria has gone home. On insisting to speak to any other senior person, he replied that call tommorow. When i told him that i have been calling since 3 weeks, he said "3 hafte se call kar rahe ho, kal kar loge to mar jaoge kya"

                            This is the way you guys treat customers after duping their money? Shame on u guys

                            These are the only 3 numbers i have for them, in case i ask for the number of their senior person, they say they are not allowed to share.

                            Preeti singh mob# [protected] and [protected]

                            Ria mob# [protected]

                            Accounts department mob# [protected]

                            Now, i am not sure if these people are running a scam in name of bajaj fin or they are really so unprofessional assuming that they are your employees.in any case, i am stuck with an insurance policy of rs. 956, 940/- instead of 10lacs with a premium charged rs.47, 847/- against a payment of rs 50, 000/- and no clear status of the promised loan

                            I request you to kindly look into the matter and revert on urgent basis

                            Regards

                            Ankur lakhesh

                            [protected]
                            Dec 11, 2017
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 27, 2017
                            Bajaj Finserv Customer Care's response
                            Hi Ankur, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                            Oct 30, 2017
                            Updated by Ankur Lakhesh
                            Hi

                            Today again spoke to Shweta on [protected] and got the same reply that she had forwarded the request to the concerned persons last week and she will arrange a call back in an hour. Its almost 2 hours now. Last Friday also she committed the same but no call back or status update was provided by anyone.

                            Also, Please note that since last week I have observed that these people are not answering calls from my number [protected]. Every time I have been able to speak to them is when I have called from some other number and later on they don't answer calls from that new number also.
                            Fantastic Service

                            Please help me as I an in a big mess because of these guys.

                            I contacted the HDFC Life Insurance people also and as per them this insurance policy was sold to me through a TPA (details mentioned Below) if this helps in investigating

                            S B Insurance Brokers Pvt Ltd
                            D 2, Sector 3
                            Noida UP
                            Code No: 00556399
                            License No: 230
                            Contact Details: [protected]

                            Policy Number 19602265
                            HDFC Life
                            Oct 30, 2017
                            Updated by Ankur Lakhesh
                            The Office address provided to me by one of the executives I spoke to from Bajaj Finance named Atharv was

                            Bajaj Finance
                            Head Branch
                            3rd Floor
                            Netaji Subhash Palace
                            Near D Mall
                            New Delhi
                            Oct 30, 2017
                            Updated by Ankur Lakhesh
                            Also, when we check the above mentioned mobile numbers on True Caller, all these come up as contact numbers saved in the named of mentioned executives
                            Verified Support
                            Oct 31, 2017
                            Bajaj Finserv Customer Care's response
                            Hi, Greetings from Bajaj Finserv! As discussed we requested to launch an FIR to resolve your query at the earliest. thank you.
                            Nov 28, 2017
                            Updated by Ankur Lakhesh
                            Dear Concerned

                            In response to the trail main and response from you end I would like to update you regarding the progress since

                            I have been constantly trying to get this issue resolved and have been able to contact the following people

                            1. Shweta ( Mobile No.[protected]

                            2. Anuj Agarwal from Transaction Department, Emp Code : BE-01690, ( Mobile No.[protected] I have called this number many times and spoken to Anuj, But since last few days a lady answers the call and sometimes says its not Anuj's number, sometimes she will say that Anuj is in a meeting, BUT SHE DOES ACKNOWLEDGE THAT SHE IS WORKING FOR BAJAJ FINANCE)

                            3. Sonia Kapoor : Sr. Manager ( Mobile No.[protected]

                            After I received this e-mail from your end, I constantly called up on[protected] which earlier belonged to someone named Ria and now for last 1 month another lady named Shweta answers the call. I informed her regarding the response I received from your end and she once again assured me that she will send an e-mail to the concerned team and get this resolved.

                            Next Day, I received a call from Mobile no.[protected] from a person named Anuj Aggarwal and he said that he is in-charge of my file as Preeti Singh has gone on an extended leave due to health issues. As per him the reason for the delay in the loan was that their accounts dept had put an enquiry regarding Transaction fee to be charged and since preeti is not there, the issue is pending since. He also explained that the product under which the loan has been offered, there is no such fee applicable and he will get it sorted. He requested me to give him 2 days time to get things sorted out. After 2 days he called me and then connected my call to his senior named Sonia Kapoor who said that she works as a Sr. Manager wd Bajaj Finance ( Mobile Number :[protected] and she reassured that the things are in motion and the loan shall be dispersed soon. This was during the first week of November

                            Since Then I have been in regular contact with Sonia Kapoor, But every week she keeps on giving one excuse or the other and says that it will be done within next 4-5 days and now today she said that she has received an e-mail that it will b done on 5th December.

                            ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

                            Now

                            I understand that your response in the trail mail suggests that this offer was a scam but on the other hand I have been able to contact these people on day after day basis, So I am not able to come to a conclusion that If these people were frauds, why are they still responding to the calls.

                            Now the issue is, That based upon commitment of this loan I had made further financial commitments ( I was in need of finances, that's why I applied for this loan in first place) and now it has been more than 2 months that I am suffering. All My business is stuck up since then and am on the verge on a financial breakdown.

                            I would request you all to kindly look into this matter with some extra attention beyond you regular scope of escalation handling and get it resolved as soon as possible.

                            Also, I would really appreciate if you can provide me with contact number of some senior officials in your organization with whom I can discuss this matter over the phone rather than e-mails.

                            Thanks and Regards

                            Ankur Lakhesh

                            [protected]
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                              C
                              from Mumbai, Maharashtra
                              Oct 26, 2017
                              Resolved
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                              Resolved

                              My father purchase lg washing machine in mahalaxmi lg baramti on bajaj emi card but lg dealer cannot tell him emi date of every month my father emi 17th date of month but actullally emi date 7 th of month... When i saw it totally half emi payment late aur some emi advance..
                              And totally wahin machine nill but my now late fee 8000 whats is this yaar please help and contact me [protected]@yahoo.com register email with baja finaserv card number [protected] my name is amit chavan father name is baban chavan
                              Dec 2, 2017
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 26, 2017
                              Bajaj Finserv Customer Care's response
                              Hi, Greetings from Bajaj Finserv! We are unable to fetch details from your given EMI card number_XXXXXXX0563 however we request you to kindly DM your registered contact details or customer id to assist you further.Thank you.
                              Oct 27, 2017
                              Updated by [email protected]
                              customer id is 27129247 name Baban narayan chavan and bajaj fineserv paasbook card number is [protected] so please kindly help my last month when i going bajaj office in baramati he says your load amount is 8000 pending..i asking to him ..manager says this is 68/month loan emi charger ...what is this yaar 68 load and late fee 8000
                              Verified Support
                              Oct 31, 2017
                              Bajaj Finserv Customer Care's response
                              Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
                              Verified Support
                              Oct 31, 2017
                              Bajaj Finserv Customer Care's response
                              Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.
                              Verified Support
                              Nov 01, 2017
                              Bajaj Finserv Customer Care's response
                              Hi Baban, Greetings from Bajaj Finserv! We tried calling you ****2221 but our disconnect your end.Kindly share your alternate contact details and suitable time to contact you. You may also write to us on [protected]@bajajfinserv.in .Thank you
                              Nov 06, 2017
                              Updated by [email protected]
                              dear sir my contact number is [protected] or [protected] please immediately contct me
                              thnk you
                              Nov 11, 2017
                              Updated by [email protected]
                              no response from Bajaj till date 11/10/2017
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                                B
                                bflvgrrdap
                                from Perumbavoor, Kerala
                                Oct 26, 2017
                                Resolved
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                                Resolved

                                activate my blocked bajaj emi card

                                Website: bajaj finanace ltd

                                I am pondicherry government staff, i had a bajaj emi card eligible worth
                                Rs. 50, 000/- to purchase any products, but my card got blocked since 10 months, already i compliant to custmer care, but no response, so please i kindly requesting to activate my blocked bajaj emi card.
                                Id : 77245202
                                Name: durairaj
                                Ph : [protected]
                                Place : pondicherry

                                Thank you...
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                                J
                                Jagadish Bisalegowda
                                from Bengaluru, Karnataka
                                Oct 26, 2017
                                Resolved
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                                Resolved

                                Address: 560026

                                Please do not take any personal loan for bajaj finserv, its a complete fraud company with many false promises.
                                Lot of hidden charges,
                                Without information amount get dedicated, so many issue
                                No customer care services
                                Nobody will not take complaints.
                                They are deduct money for insurance without intimating the customer
                                There is no insurance copy.

                                Please utilize banks properly.
                                Dec 12, 2017
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 27, 2017
                                Bajaj Finserv Customer Care's response
                                Hi, We regret the inconvenience caused! Kindly DM your registered contact details or customer id to assist you further.Thank you.
                                Mar 23, 2018
                                Updated by Jagadish Bisalegowda
                                Jagadeesha B

                                [protected]
                                jagadish.[protected]@gmail.com
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                                  A
                                  from Mumbai, Maharashtra
                                  Oct 25, 2017
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                                  Address: 400064

                                  Get 4 to 5 calls daily from Bajaj Finserve, different number, different people all the time. I have blocked many numbers till date and this just keeps going on an on.
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 27, 2017
                                  Bajaj Finserv Customer Care's response
                                  Hi, we regret the inconvenience caused. Kindly DM your contact details to assist you further for stopping the promotional calls.Thank you.
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                                    A
                                    amal1584
                                    from Delhi, Delhi
                                    Oct 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: 721607
                                    Website: www.bajajfinserv.in/finance

                                    I have a bajaj finance emi card ending with number 4937. My name is amal kumar maity. My experia id is 34301658. I want to deactivate my emi card as early as it is possible because yearly a amount is being deducted from my related bank account for not using the card. I want to deactivate this card immediately. Yearly a amount of rs. 117 /- is being deducted from my account for not using the crad. It is to say to the authority to immediately discard the card as i have already visited at the bajaj finance office at manjusree, haldia several times but the officials are very reluctant to dismiss my card. Kindly look into the matter.
                                    Nov 28, 2017
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 26, 2017
                                    Bajaj Finserv Customer Care's response
                                    Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.
                                    Verified Support
                                    Oct 27, 2017
                                    Bajaj Finserv Customer Care's response
                                    Hi Amal, Greetings from Bajaj Finserv! We tried calling you multiple times but however our call went no responce****4079 Kindly share your alternate contact details and suitable time to contact you. You may also write to us on [protected]@bajajfinserv.in .Thank you
                                    Dear sir,
                                    i received my bajaj emi card i don't know card password i am not received card password please send password in my mobile number [protected]
                                    name: vijaykannan M
                                    card no: [protected]
                                    mobile no: [protected]
                                    Bajaj Finserv Customer Care's response, Oct 26, 2017
                                    Verified Support
                                    Hi, Greetings from Bajaj Finserv! We request you to kindly send SMS stating type PIN send it to 9227564444 to get the EMI card PIN .
                                    We would also request you to kindly make a call at 9266622525 to get OTP for transaction related verification.Thank you.
                                    Please active my bajaj emi card so that i can use it easily. My detais are given below

                                    Name - sundeep bahadur darjee
                                    Card no - [protected]
                                    Customer id[protected]
                                    Emai id - [protected]@gmail.com

                                    Thanks
                                    Bajaj Finserv Customer Care's response, Oct 26, 2017
                                    Verified Support
                                    Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.
                                    Bajaj Finserv Customer Care's response, Oct 27, 2017
                                    Verified Support
                                    Hi Sundeep, Greetings from Bajaj Finserv!As discussed.Your EMI card *****8626
                                    has been permanent blocked due company inline policy.Thank you
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