Bajaj Finserv Complaints & Reviews

A) loan was granted with ease, minimum documentation with speedy and instant money in bank account – but nowhere it was mentioned/written or explained (Emails attached) to me that the loan is not a flexi loan instead a normal loan. When advertisements are released for flexi loans, why was a loan of rs.15, 82, 642/- granted without informing the type/benefits.
B) basis the assumption that the loan is flexi, i repaid rs.6 lacs within few months of loan disbursement.
C) when i raised a request to withdraw rs.5 lacs from my loan account, i was informed that it was a normal loan and i can apply for a new loan, or speak to the regional manager mr. Arvind dabade (Who never reverted back, emails attached), multiple calls have been placed to your toll free number but all in vain (Can be checked from the ivr records).
D) my simple request was to convert my existing so called normal loan to flexi loan, which never happened.
E) after must harassment and frustration, i decided to pay back the entire loan and submitted a dd of rs.779000/- (As per amount mentioned on the loan account, can share the screenshot of your website), i was given the surprise of my life, i was told 4+% will be prepayment/foreclosure charges and i have to again pay a sum of rs.47000 plus to actually foreclose the loan or i have to seek waiver again from mr. Arvind – who i am sure will never revert again.

May i please request to waive off the foreclosure charges and allow me to atleast peacefully close the loan. This is really disturbing…

Daily i am getting a message that you have 175000/- pre approved loan offer send sms loans to 56070 i got this message on 6th october till date i am continuously trying to get in touch with your representative send message almost 5 times. Today i got a mail as well that you have pre approved offer. Applied through my experia id which is 43804343. Applied through mail even i have also tried on customer care number but all in vain.

Is this the way of business you are doing or bragging it?

This is insane that you guys are don't bother to reply even after several messages, emails

My card has been blocked for not using it since a year.
Experia id[protected]
Card number-[protected]
Name-akhilesh chandra sharma
I request you to please get it unblocked as soon as possible.
I need to buy really important things through it...
Its really urgent so i request you to unblock it very fast.
Hope u will resolve it as soon as possible.

Hi sir i have applied emi card on 11/10/2017 and paid online 471 rupees but no confirmation message yet my number is[protected] plz take action against it thank u my name istabrez baig will i get via post? My mail is is [protected]@yahoo.com and how to contact customer care toll free number or office address in bangalore? So i can visit ur office and enquire

Respected sir,

My emi card ending number 8288 ordered laptop online at hp online store order number[protected] on 21st september 2017, hp online store promised me to deliver laptop on 25th september 2017, which they didn't, so i called hp customer care on 26 th september 2017 and cancelled order cancellation order number cas/27469 n6l8j4, next day on 27th september 2017, hp team member mr. Kunal chaudhary called me on my mobile number and took confirmation on cancellation, still he dispatched cancelled ordered laptop to me, forcing me to take delivery, i said i have already cancelled on 26th september 2017, why you generated invoice and dispatched laptop?? I refused to take delivery of laptop and i didn't take and asked logistics guy to return back.

Today is 11th october 2017, 3 weeks passed still loan status shows active, please cancell my loan, i have mailed you guys three times, every time you come with robotic reply ", your request will be process in 4-5 days"
Thanking you,
Yours sincerely
Hemang dave,

Hi
I am existing customer for bajaj finance serv,,, i wanted to tell you is that the mobile number which is been updated does not belong to me at all... As it is showing only the last 4 digits of the number as 7179 i never used this number at all and it does not belong to me.. I kindly request you to change the number...

My experia i'd is 9749577 and number to be updated is [protected] please do the needful as soon as possible as we are stuck in between with the purchasing...

Regards
Prathibha s

Hello sir,

My name is arun reddy revuri, one year back i bought bajaj emi card through online. But i did"t use upto now and i get a chance to use it now, but it is blocked,

Let me know how i can unblock it or you can solve my problem asap.

Please unblock my card asap. When can i expected.

Card number: [protected]
Experia id : 32769415
Mobile no : [protected]

I have asked for loan amount, 650000 rs, i have got the amount of 620000, when verified they said processing charges and other are around 9k. And 20k is for insurance which is for default.

- i have requested for cancellation till now no response.
- have moved the completed amount i received to virtual account, not touching a single rupee. Which they said will not be charged.
- now every month amount 351 is getting deducted. Emi. For that 20+9k amount. With interest.
- when when i am ready to pay that 20k, they are very tricky, saying 2 options:
- maintain 100 as balance o/s and pay 1 rupee everymonth and keep the account active.
- else pay 29k + 30000 rs as a foreclose of the loan charges.

Hi, my name is bhaskar das customer id:21928695. I am an existing bajaj finserv customer. I had completed 4 loans (Tv, fridge and 2 mobiles)
But i come to know that my emi card is inactive without any reason. I find out this while i try to apply for next loan.
Requested to kindly look into this matter and activate my card to avail facilities.

Thanks
Bhaskar das
Customer id:21928695

Hello,

Grievance redressal team & we care team

This email is to inform you that i am holding a platinum emi card no : [protected] with bajajfinserv. I have had a very good history with bajaj and have paid all my loans to date and that was the reason bajaj gave me a platinum emi card.

Now my issue is my emi card has been blocked.

However i request you to please activate my emi card so that i can use your services.

I am with bajaj from last 3 years and have cleared all the loans i took from them.

Details : emi card no : [protected]

Regards
Balasubramani v

Dear sir mei yah rti bahut hi pareshan hokar likh rajha hoo mujhe bajaj finserve ke kisi v custemer care se y aoffice se help nhi ki gai maine bajaj finserve se january 2015 me 2, 98, 291 rs personel loan liya tha aur av sep 2017 tak maine 4, 73, 291 rs paid kar diya toatal 33 month me mujhse inhone 1, 58, 251 rs le liye jab maine loan liya to office ke taraf se 11% kaha gya aur mujhse ye 27% ke hisab se le rahe hai av 17 octeber ko mei pathankot office me gya to inhone kha ki ki aupne jo 25000 part payment diye wo hold pe hai mai janan chahta hoo ki mujhse itna jyada wasooli kis tathat le rahe hai inse sampark ke liye koi custemer care nhi plaese ause ummid hai ki logo ko bewkuf banakar ye itna jyada inrest kaise lete hai mera no [protected] hai custemer id 17240926 hai plaese any help for me... Tomorrow pathankot office call me 29072 rs is outstanding your account how it whom to belive plese what is right or my part payment is holding confirm mr my email [protected]@gmail.com

My customer id is 53389449. I have bought Sony led on emi from bajaj finance on 30.09.2017. Without my concern Bajaj finance started extended warrenty.

Now i want to cancel the extended warrenty of asset care policy. My asset care policy number is 402BEW52789053 my emi will be start from 02.11.2017 so do it fast. Please cancel cpp asset care policy

Hi, this is to informed you that [protected] this number is registered in bajajfinserv and i lost this number recent time. So i want to replace this number instead of this number [protected] & my email id is [protected]@gmail.com actually i didn't received any sms since from 2 years. So its quite difficult for me to get the details of all updations and emi so please make add my new number & email id as per my requirement.

Thanks & regards
Subhash pisal
[protected]

My name is sunil. M customer id:16530290. I am exits bajaj finance customer. I had completed loans.
I try to conduct customer care by call but got replay as my customer number and card number was wrong. Could you plz able to tell me what is reason was the card blocked. And what can i do for reactive my card again.

Thanks
Sunil. M
Customer id:16530290
Ph:-[protected]

As my mobile number has changed so i kindly request you to update my mobile to my new mobile number.

My Mobile number is [protected]

And My card is blocked so i want to un lock my card for further purchasing and my card number is [protected]. I have checked my card status present it is in block i want to unblock my card for further purchases so kindly let me know how to unlock my card for further use

Hi team,

I had made advance payment for my emi on 29th of sep 2017 but still amount got deducted on 3rd of oct. And it’s not reflecting in app. Could you please give me justification and update me regarding the same. It’s an emergency request as inspite if raising many emails i am not able to get your responses and neither i am able to connect thru call
Please find below my loan acct details: ids are
4t70cd41917260
4t7ewc41917543.

Regards,
Shruti

Bajaj finserv — cancel fonesafe insurance


Nishith nakum on sep 21, 2017
Submit a complaint
I, nishith nakum purchase mobile from kore mobile store jamnagar through bajaj fin, my emi rs.2490 per month, but bujaj fin has sent a msg my emi amount is rs.2833, so i would like to request you to look in this matter, n cancel my fonesafe insurence, off rs.343.
My loan no:473dpf49736665.
My fonesafe loan no:473dfs53290285,

I purchased a smartphone vivo y69 worth of 14999/- through bajaj finance. Now i find that another product naming "digital fone safe 403dpf49148925" is tagged to my loan account.
I mailed to the company to remove this product from my a/c. But they didn't pay any heed rather deducted the 1st installment of emi for this unwanted product. Iam astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. I shall remain grateful to you.
Thanks and regards
Mohan s
[protected]

Hi

I am abhijit from mumbai. On last year diwali i purchased one appliance through bajaj finserv. I have paid all the emi's on time.
From past 6 months bajaj finserv has started calling for loans.
Every day new executive calls me. Earlier i was politely informing them that ii dont require any loan but now a days they have started their followup very aggressively. Daily almost 15 calls are coming and that too from different numbers.
I am really irritated for these calls. I dont understand why these guys are not understanding that i am in no need of loans???
This is absolutely pathetic and unprofessional company
Even i am getting daily reminders as sms's. Stop this nonsense!!!
My mobile number is [protected]. I am irritated so much that these guys are calling even on public holidays and weekly offs. Worst company

Please help

Abhijit narkar

Registered mobile number : [protected]
Recent transaction in my pnb account show rs 471 is deducted for emi card fee

Transaction details-pnb account[protected]q[protected], 26aug 2017, 471.00

I have taken a consumer durable in 2015 during that time agent collected 299 for emi card fee but that was refunded to me, even i did not receive any card till now. My experia shows some details of card ending 8046and limit 70000. But it is inactive.
Recently 471 was deducted from my account for bajaj emi card fee, please refer above transaction number
If the card is inactive why was the fee collected? If the card was active why i did not receive any card? And we are promised no annual charges for the card then what does 471 refer if it is the fee for joining why is the card not delivered yet? Contact [protected]@bajaj... No proper information provided contacted toll free number no one responded, poor customer service...