Bajaj Finserv Complaints & Reviews

Respected sir,

My emi card ending number 8288 ordered laptop online at hp online store order number[protected] on 21st september 2017, hp online store promised me to deliver laptop on 25th september 2017, which they didn't, so i called hp customer care on 26 th september 2017 and cancelled order cancellation order number cas/27469 n6l8j4, next day on 27th september 2017, hp team member mr. Kunal chaudhary called me on my mobile number and took confirmation on cancellation, still he dispatched cancelled ordered laptop to me, forcing me to take delivery, i said i have already cancelled on 26th september 2017, why you generated invoice and dispatched laptop?? I refused to take delivery of laptop and i didn't take and asked logistics guy to return back.

Today is 11th october 2017, 3 weeks passed still loan status shows active, please cancell my loan, i have mailed you guys three times, every time you come with robotic reply ", your request will be process in 4-5 days"
Thanking you,
Yours sincerely
Hemang dave,

Hi
I am existing customer for bajaj finance serv,,, i wanted to tell you is that the mobile number which is been updated does not belong to me at all... As it is showing only the last 4 digits of the number as 7179 i never used this number at all and it does not belong to me.. I kindly request you to change the number...

My experia i'd is 9749577 and number to be updated is [protected] please do the needful as soon as possible as we are stuck in between with the purchasing...

Regards
Prathibha s

Hello sir,

My name is arun reddy revuri, one year back i bought bajaj emi card through online. But i did"t use upto now and i get a chance to use it now, but it is blocked,

Let me know how i can unblock it or you can solve my problem asap.

Please unblock my card asap. When can i expected.

Card number: [protected]
Experia id : 32769415
Mobile no : [protected]

I have asked for loan amount, 650000 rs, i have got the amount of 620000, when verified they said processing charges and other are around 9k. And 20k is for insurance which is for default.

- i have requested for cancellation till now no response.
- have moved the completed amount i received to virtual account, not touching a single rupee. Which they said will not be charged.
- now every month amount 351 is getting deducted. Emi. For that 20+9k amount. With interest.
- when when i am ready to pay that 20k, they are very tricky, saying 2 options:
- maintain 100 as balance o/s and pay 1 rupee everymonth and keep the account active.
- else pay 29k + 30000 rs as a foreclose of the loan charges.

Hi, my name is bhaskar das customer id:21928695. I am an existing bajaj finserv customer. I had completed 4 loans (Tv, fridge and 2 mobiles)
But i come to know that my emi card is inactive without any reason. I find out this while i try to apply for next loan.
Requested to kindly look into this matter and activate my card to avail facilities.

Thanks
Bhaskar das
Customer id:21928695

Hello,

Grievance redressal team & we care team

This email is to inform you that i am holding a platinum emi card no : [protected] with bajajfinserv. I have had a very good history with bajaj and have paid all my loans to date and that was the reason bajaj gave me a platinum emi card.

Now my issue is my emi card has been blocked.

However i request you to please activate my emi card so that i can use your services.

I am with bajaj from last 3 years and have cleared all the loans i took from them.

Details : emi card no : [protected]

Regards
Balasubramani v

Dear sir mei yah rti bahut hi pareshan hokar likh rajha hoo mujhe bajaj finserve ke kisi v custemer care se y aoffice se help nhi ki gai maine bajaj finserve se january 2015 me 2, 98, 291 rs personel loan liya tha aur av sep 2017 tak maine 4, 73, 291 rs paid kar diya toatal 33 month me mujhse inhone 1, 58, 251 rs le liye jab maine loan liya to office ke taraf se 11% kaha gya aur mujhse ye 27% ke hisab se le rahe hai av 17 octeber ko mei pathankot office me gya to inhone kha ki ki aupne jo 25000 part payment diye wo hold pe hai mai janan chahta hoo ki mujhse itna jyada wasooli kis tathat le rahe hai inse sampark ke liye koi custemer care nhi plaese ause ummid hai ki logo ko bewkuf banakar ye itna jyada inrest kaise lete hai mera no [protected] hai custemer id 17240926 hai plaese any help for me... Tomorrow pathankot office call me 29072 rs is outstanding your account how it whom to belive plese what is right or my part payment is holding confirm mr my email [protected]@gmail.com

My customer id is 53389449. I have bought Sony led on emi from bajaj finance on 30.09.2017. Without my concern Bajaj finance started extended warrenty.

Now i want to cancel the extended warrenty of asset care policy. My asset care policy number is 402BEW52789053 my emi will be start from 02.11.2017 so do it fast. Please cancel cpp asset care policy

Hi, this is to informed you that [protected] this number is registered in bajajfinserv and i lost this number recent time. So i want to replace this number instead of this number [protected] & my email id is [protected]@gmail.com actually i didn't received any sms since from 2 years. So its quite difficult for me to get the details of all updations and emi so please make add my new number & email id as per my requirement.

Thanks & regards
Subhash pisal
[protected]

My name is sunil. M customer id:16530290. I am exits bajaj finance customer. I had completed loans.
I try to conduct customer care by call but got replay as my customer number and card number was wrong. Could you plz able to tell me what is reason was the card blocked. And what can i do for reactive my card again.

Thanks
Sunil. M
Customer id:16530290
Ph:-[protected]

As my mobile number has changed so i kindly request you to update my mobile to my new mobile number.

My Mobile number is [protected]

And My card is blocked so i want to un lock my card for further purchasing and my card number is [protected]. I have checked my card status present it is in block i want to unblock my card for further purchases so kindly let me know how to unlock my card for further use

Hi team,

I had made advance payment for my emi on 29th of sep 2017 but still amount got deducted on 3rd of oct. And it’s not reflecting in app. Could you please give me justification and update me regarding the same. It’s an emergency request as inspite if raising many emails i am not able to get your responses and neither i am able to connect thru call
Please find below my loan acct details: ids are
4t70cd41917260
4t7ewc41917543.

Regards,
Shruti

Bajaj finserv — cancel fonesafe insurance


Nishith nakum on sep 21, 2017
Submit a complaint
I, nishith nakum purchase mobile from kore mobile store jamnagar through bajaj fin, my emi rs.2490 per month, but bujaj fin has sent a msg my emi amount is rs.2833, so i would like to request you to look in this matter, n cancel my fonesafe insurence, off rs.343.
My loan no:473dpf49736665.
My fonesafe loan no:473dfs53290285,

I purchased a smartphone vivo y69 worth of 14999/- through bajaj finance. Now i find that another product naming "digital fone safe 403dpf49148925" is tagged to my loan account.
I mailed to the company to remove this product from my a/c. But they didn't pay any heed rather deducted the 1st installment of emi for this unwanted product. Iam astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. I shall remain grateful to you.
Thanks and regards
Mohan s
[protected]

Hi

I am abhijit from mumbai. On last year diwali i purchased one appliance through bajaj finserv. I have paid all the emi's on time.
From past 6 months bajaj finserv has started calling for loans.
Every day new executive calls me. Earlier i was politely informing them that ii dont require any loan but now a days they have started their followup very aggressively. Daily almost 15 calls are coming and that too from different numbers.
I am really irritated for these calls. I dont understand why these guys are not understanding that i am in no need of loans???
This is absolutely pathetic and unprofessional company
Even i am getting daily reminders as sms's. Stop this nonsense!!!
My mobile number is [protected]. I am irritated so much that these guys are calling even on public holidays and weekly offs. Worst company

Please help

Abhijit narkar

Registered mobile number : [protected]
Recent transaction in my pnb account show rs 471 is deducted for emi card fee

Transaction details-pnb account[protected]q[protected], 26aug 2017, 471.00

I have taken a consumer durable in 2015 during that time agent collected 299 for emi card fee but that was refunded to me, even i did not receive any card till now. My experia shows some details of card ending 8046and limit 70000. But it is inactive.
Recently 471 was deducted from my account for bajaj emi card fee, please refer above transaction number
If the card is inactive why was the fee collected? If the card was active why i did not receive any card? And we are promised no annual charges for the card then what does 471 refer if it is the fee for joining why is the card not delivered yet? Contact [protected]@bajaj... No proper information provided contacted toll free number no one responded, poor customer service...

Respected concern person,

My name is hitesh mehta, my emi card no. [protected]. My card is temporary blocked. I request you please activate my card.
My loan numbers are as follows :
405cdd31164824
405cdd37091979
Both the loans are completed in this month.

Regards,
Hitesh mehta

My email :hitesh. [protected]@gmail.com
My contact :[protected]

Firstly, let me point out that bajaj finserv is the worst company i have ever experienced and dealt with. The incessant calls that this company make on my mobile phone are absolutely pathetic and show absolute lack of sensitivity for people being called. On any day average of 10 promotional calls from bajaj finserv are received. Do not cold call on my mobile ever again. Have some shame or die in hell.
Secondly, my account was not funded for 2 days, hence emi was not paid. So i paid your representative in cash 1450/- (350 more than emi amount of 1100/-). Now why the hell have i again been charged 266/- twice (So total 532/-) again???. I called your customer care number twice and auto answer got me waited for 20 mins each time, but your pathetic staff did not bother to answer the call. Absolute shame on you, you are a disgrace in the name of modern customer service.
Please refund 532/- inr in full. Under no circumstances my account should be deducted even 1/- from bajaj finserv without my explicit permission in future. This is cheating, please refrain from doing so ever again in future.

Hi, this is ajay. My card is suspended for no reasons and when i wrote to customer care their response was just irrelevant. If you care for your customer then you should try to retain them.

The system you are following is just illogical. If one doesn't have any active loan account then you just can't suspend their services.

Please provide proper services to your customers first to sustain your existence, else in no time people will find way to alternatives.

Respected sir,
I have availed a loan for purchase of tv from reliance digital, sec'bad. I have filled the ecs form and other documents and submitted vijaya bank cancelled chq belonging to my daughter aarti, by oversight..
Sms received from bajaj on sep28 statting to keep the funds ready in 3681 account. I have sent sms stating my sb account no. [protected] for which there is no response.
Further, on 5.10.2017, the ecs has not been honoured due to signature differs. I had been to your panjagutta office and submitted one cancelled cheque and one emi chq for the 1 emi of rs.2660 to your cuntomer care staff mr mr surender to process the same.
Today my daughter received sms stating that the account has been debited for rs.2660 toward ecs bajaj finance.
Pl look into my loan account the status and inform me for further action with my bankers.
Regards,
S rangarajan