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Bajaj Finserv Complaints & Reviews

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Updated: Feb 17, 2026
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Bajaj Finserv reviews & complaints page 242

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A
Arupratan99991
from Kolkata, West Bengal
Sep 28, 2017
Resolved
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Address: Kolkata, West Bengal, 700078

Reference your sms dated 23.09.2017 "bajaj fin serv emi card inactive fees of rs 117 will be charged to your account. Use card in next 12 months get waiver next time"
Due to some financial problems and unavoidable circumstances i am unable to continue my emi card number [protected], customer id : 7668929
In the name of tapati banerjee.
Please close my emi card account immediately and it is requested that inactive fees rs 117 may not pleased be charge from my account and confirm by sms [protected].
If it is charged by this time please return to my account immediately.

Tapati banerjee.
Nov 3, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Sep 17, 2017
Jitendra Gaikwad's response
Activate my Bajaj card
Verified Support
Sep 29, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! we have noted your details and we will get back to you within 24 - 48 working hours. Thank you
Verified Support
Oct 01, 2017
Bajaj Finserv Customer Care's response
Hi TAPATI BANERJEE, Greetings from Bajaj Finserv! we would like to inform you that, as per your request, we have blocked your EMI card ending xxxxxxx4019 successfully in our records.As you are given the conformation for EMI card Renewal Fee Amount A Confirmation mail has been sent to your E-mail Id. For any other queries please write to us at [protected]@bajajfinserv.in.
My name is c.krishnaveni
My card number is [protected]
My mobile number is [protected]
Pls activate my card last 1year i have not done any transaction so that card has automaticallyblocked.pls activate the card i need to purchase the home appliances Thanks
Regards
Jitendra v gaijwad
Details Are: Name : Jitendra v Gaikwad Card No :, [protected]
Valid from:10/16
Exp:10/26
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    S
    Snehasis Goswami
    from Darjiling, West Bengal
    Sep 28, 2017
    Resolved
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    Address: 736101

    I have already applied for digital product purchase finance at the vaishanabi enterprise, cooch behar, west bengal, through the agent of bajaj finserv vide application number sf70554795 on 26/09/2017.in this respect this is to inform you that my product model samsung galaxy j7 nxt yet not received till date.

    It is stated here that i have submitted all related documents for online submission, but it is found the agent of bajaj finserv of cooch behar & siliguri circle is wrongly entered the detail in the online form of bajaj finserv in another login id. It is also stated here one personnel of bajaj finserv calling me and verify my details like how old my bank a/c with bank, what is your product name & product no. Price, make down payment through credit card or cash or not and much more. It is mentioned here that i am not bound to share my personal information.

    After that i went to the said shop (Vaishanabi enterprise, cooch behar) to collect my product, but they told me the application has rejected.

    I hope that nobody are not facing this type of harassment & behaviors.
    Nov 2, 2017
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Sep 29, 2017
    Bajaj Finserv Customer Care's response
    Hi, Greetings from Bajaj Finserv! we have noted your details and we will get back to you within 24 - 48 working hours. Thank you
    Verified Support
    Sep 30, 2017
    Bajaj Finserv Customer Care's response
    Hi, Greetings from Bajaj Finserv! we would like to inform you that, we are unable to process your loan application in line with our credit policy. For further queries write to us at [protected]@bajajfinserv.in.
    On 22-Aug -2017, there was one debit transaction for Rs.117 happend to my account from Bajaj with transaction details : CMS/[protected]/BAJAJ_AUTO_CD__4020CD00

    I dont know what is this any why I got charged for this without any notification to me.

    Please let me know why this i happend, and how to stop this from future transaction
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      M
      Mahendra Bankar
      from Agra, Uttar Pradesh
      Sep 28, 2017
      Resolved
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      Resolved

      Hi i mahendra bankar informed you that [protected] thiis number is registered in bajajfinserv and i lost this number recent time. So i want to replace this number instead of this number[protected] & my email id is s. [protected]@gmail.com actually i didn't received any sms since from 2 months. So its quite diificult for me to get the details of all updations and emi so please make add my new number & email id as per my requirement. Thanks mahendra machindra bankar loan ac details 4170cd38305915
      Nov 8, 2017
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Sep 29, 2017
      Bajaj Finserv Customer Care's response
      Hi, Greetings from Bajaj Finserv! we have noted your details and we will get back to you within 24 - 48 working hours. Thank you
      Verified Support
      Sep 30, 2017
      Bajaj Finserv Customer Care's response
      Hi, Greetings from Bajaj Finserv! As discussed on call we have updated your details provided by you in our records, details have been shared on mail. Thank You!
      I am anil majgar my cell no [protected] live in mumbai dharavi i purchase refriegirator lg my loans are clear but my account show in cibil but i request to you please remove my account in cibil
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        P
        Pratikrasmi Panigrahi
        from New Delhi, Delhi
        Sep 28, 2017
        Resolved
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        Resolved

        bajaj finserv annoying messages (ad-bajajf, am-bajajf)

        Website: BAJAJ.HELLOTARS.COM

        Hello bajaj finserv team,
        I have been getting some sort of stupid and annoying messages to my number [protected] since past few days. Those are very frequent and irritating. I really don't understand from where you are getting personal numbers of people. Really don't appreciate this type of nuisance.

        Please stop those immediately and stop torturing.

        Hoping for immediate action,
        Pratik...
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        N
        Neelstrom
        from Mumbai, Maharashtra
        Sep 28, 2017
        Resolved
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        Address: 400709

        An amount of rs. 117 is deducted through ecs from my savings account of axis bank without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card ([protected]) that was send to my address was never applied nor requested by me still it landed up at my place. I totally don't understand after 3+ year they apply these kind of charges which are totally irrelevant.

        Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com/[protected]

        "axis bank a/c no 41204806 has been debited by rs 117 on[protected].
        Info: ecs/[protected]/[protected]/tpcf bajaj"
        Nov 1, 2017
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Sep 29, 2017
        Bajaj Finserv Customer Care's response
        Hi, Greetings! we have noted your details and we will get back to you within 24 - 48 working hours. Thank you
        Verified Support
        Oct 01, 2017
        Bajaj Finserv Customer Care's response
        Hi Nilesh Pawar, Greetings from Bajaj Finserv! we would like to inform you that, as per your request, we have blocked your EMI card ending xxxxxxx4019 successfully We are pleased to inform you that the refund for EMI card renewal fee 117/- has been processed. A Confirmation mail has been sent to your E-mail Id. For any other queries please write to us at [protected]@bajajfinserv.in.
        Please unblock my card i want to purchase smthng. as fast as u can .
        sir,
        Id. 38001196
        phn no. [protected]
        name . harish chandra negi
        An amount of rs. 117 is deducted through ecs from my father’s savings account of axis bank without any information. We don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance.card expiry date is 02/27 . I dont know the reason for the deduction.I totally don't understand after 13 year they apply these kind of charges which are totally irrelevant.

        Kindly refund my amount of rs. 117 at the earliest. You can contact me on prerna.[protected]@yahoo.in.
        Date Tran Id Remarks Withdrawals
        16/10/2020 S4962114 BAJAJFSL_16245_0597330/1 117.00

        Bajaj Fin. Service has deducted Rs. 117 (as per details above) from my Union Bank of India account without any intimation.

        Do reverese my amount at the earliest.
        An amount of rs. 117 is deducted through ecs from my savings account of sbi bank without any information on
        20 Dec.2020.. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction. I totally don't understand they apply these kind of charges which are totally irrelevant.

        Kindly refund my amount of rs. 117 at the earliest
        An amount of rs. 117 is deducted through ecs from my savings account of axis bank without any information. I don't have any outstanding amount with this company. I dont taken any loan from bajaj finance and also dont know the reason for the deduction. I totally don't understand why they apply these kind of charges which are totally irrelevant.

        Kindly refund my amount of rs. 117 at the earliest.

        Gmail address: sd.92.[protected]@gmail.com
        An amount of rs. 117 is deducted through ecs from my savings account of HDFC bank without any information. We don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance.card expiry date is 02/20 . I dont know the reason for the deduction.I totally don't understand after 2 year they apply these kind of charges which are totally irrelevant.

        Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com
        An amount of rs. 117 is deducted through ecs from my savings account of axis bank without any information. I don't have any outstanding amount with this company. I dont taken any loan from bajaj finance and also dont know the reason for the deduction. I totally don't understand why they apply these kind of charges which are totally irrelevant.

        Kindly refund my amount of rs. 117 at the earliest.
        An amount of Rs. 117 is deducted through ECS from my savings account of SBI. I don't have any outstanding amount with this company. Just received one SMS saying some annual fee will be charged. I don't know for what this Annual fee is for. I totally don't understand why they apply these kind of charges which are totally not acceptable and without our knowledge.

        Kindly refund my amount of Rs. 117 at the earliest. You can reach me at [protected]@gmail.com for further details.
        An amount of rs. 117 is deducted from my savings account of sbi bank without any information on
        15 july 2022.. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction. I totally don't understand they apply these kind of charges which are totally irrelevant.

        Kindly refund my amount of rs. 117 at the earliest
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          R
          Raghu Varan Reddy
          from Bhongir, Telangana
          Sep 27, 2017
          Resolved
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          Resolved

          Address: Ranga Reddy, Andhra Pradesh, 500088
          Website: unblocked card

          [resolved] bajaj finserv — bajaj emi card unblock

          My name is p. Venkat reddy my card number is [[protected]]. Valid 09/2025.. I am exits bajaj finance customer.
          But i come know that my emi card was blocked with out any prior notice. I try to apply for next loan.
          Could you plz able to tell me what is reason was the card blocked. And what can i do for reactive my card again.

          Thank you.
          Nov 1, 2017
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Sep 28, 2017
          Bajaj Finserv Customer Care's response
          Hi, we have noted your concern and will get in touch with you within 24 hrs. Thank you
          I i want to change my register Mobile number because that register Mobile no is not with me now so kindly change my no
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            K
            K Hooja
            Sep 27, 2017
            Resolved
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            Resolved

            Address: 121010
            Website: www.bajajfinserv.in/finance/apply-for-virtual-card.aspx?UTM_Source=Emailer&utm_medium=VC-text-EM

            I got the following mail

            From: bajaj finserv
            Reply-to: bajaj finserv
            To: *@gmail.com
            Date: mon, sep 11, 2017 at 11:33 am
            Subject: custom made bajaj finserv emi card - exclusively for you!
            Mailed-by: baj. Bajajfinanceloans.in
            Signed-by: bajajfinanceloans.in

            Dear privileged customer,

            Just swipe to shop for the upcoming festive season on easy emis, with your bajaj finserv emi card!

            We offer you an exclusive bajaj finserv emi card with a pre-approved loan of rs.20000, based on your last transaction.
            Your emi card is loaded with premier benefits, that can open a world of amazing offer & deals exclusively for you!

            Benefits of bajaj finserv emi card:

            Pre-approved loan amount
            Exclusive offers & deals only for emi card holders
            Instant approval
            No documentation
            Shop online
            Zero foreclosure charges

            Click to apply for your emi card today and open the world of endless possibilities!


            Regards,
            Bajaj finserv ltd.

            I applied for the card and my axis bank account has been debited by rs 471 on[protected]. Ecs/bajajfinance li/579sce18416487. I also received an sms which said i had pre-approved bajaj finance to deduct this amount.

            I did not even receive any confirmation mail from bajaj finserv.

            When i try to call customer care, it says my registered mobile number and customer id are wrong.

            Please share details and clarify.
            Oct 29, 2017
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Sep 28, 2017
            Bajaj Finserv Customer Care's response
            Hi, we have noted your concern and will get in touch with you within 24 hrs. Thank you
            Sir plz give me yr contact number to discuss abou this bcoz i have same problem .otherwise tell me r u receive the card?
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              S
              senky
              from Delhi, Delhi
              Sep 27, 2017
              Resolved
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              Address: 530016

              I, request to sanction rs.1, 50, 000/- loan on the internet. Day after the bajaj finance service agent comes to my house explains that to take flexi loan rs.1, 50, 000/- for a period of 5 years, i agreed, then they take my signatures on empty application form. The agent was not mentioned anything about the insurance and processing charges till the day before the loan approved and also sanction my eligible amount of loan rs.10, 00, 000/- then they sanctioned total eligible amount. At the end they charged 63889 (Insurance + processing charges+bpi+cpp+ fitness). So my loan total amount that i receive to pay will be 973009+63889+15.0%interest both bajaj is smartly selling the no value added+ stupid insurance polices to the customers. Then i refused orally and sms, but they are not taken, simply they send amount to my account. Loan application no.[protected]. Do not take any kind of loan from bajaj.
              Nov 20, 2017
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Sep 27, 2017
              Updated by senky
              I, request to sanction Rs.1, 50, 000/- loan on the internet. Day after the Bajaj Finance service agent comes to my house explains that to take Flexi loan Rs.1, 50, 000/- for a period of 5 years, I agreed, then they take my signatures on empty application form. The agent was not mentioned anything about the insurance and processing charges till the day before the loan approved and also sanction my eligible amount of loan Rs.10, 00, 000/- then they sanctioned total eligible amount. At the end they charged 63889 ( Insurance + processing charges+BPI+CPP+ Fitness).So my loan total amount that I receive to pay will be 973009+63889+15.0%interest both Bajaj is smartly selling the no value added+ stupid insurance polices to the customers. Then I refused orally and SMS, but they are not taken, simply they send amount to my account. Loan application No.[protected]. Do not take any kind of loan from Bajaj.
              Verified Support
              Sep 28, 2017
              Bajaj Finserv Customer Care's response
              Hi, we have noted your concern and will get in touch with you within 24 hrs. Thank you
              Verified Support
              Oct 04, 2017
              Bajaj Finserv Customer Care's response
              Hi Mr. Kondalu, Greetings from Bajaj Finserv! As we discussed earlier your request is under process. Kindly allow us time to resolve it at earliest. Thank you.
              Verified Support
              Oct 11, 2017
              Bajaj Finserv Customer Care's response
              With reference to your post, your loan account number 408SPF50433473 we would like to inform you that insurance cancellation has been done and amount has been adjust as a part-payment. Details has been sent to your E-mail id
              Iam paying all my emi regularly with out fail. Why my card is blocked. I request to unblock my card. This can be done ad soon as possible since I want to buy new mobile
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                S
                Santhosh Meda
                from Bengaluru, Karnataka
                Sep 27, 2017
                Resolved
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                As if i have my mobile number registered with bajaj fin serv len my mobile number is [protected] which is now not in use, so i cant track any of my account details so its my request to please change my number with new one details which i need to be update mention below.
                Loan no.:4040cd33165994
                Customer id no :- 6092118,
                Mobile number to update is [protected]

                Thanks & regards

                Santhosh m v
                Nov 3, 2017
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Sep 28, 2017
                Bajaj Finserv Customer Care's response
                Hi, we have noted your concern and will get in touch with you within 24 hrs. Thank you
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                  G
                  gopi kagk
                  from Delhi, Delhi
                  Sep 27, 2017
                  Resolved
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                  Resolved

                  Address: 560036
                  Website: www.bajajfinserv.in

                  Hi,

                  Gopi k
                  Loan account no: 404dpf39781599
                  Customer id: 46108783
                  Mob: [protected]
                  Mail: [protected]@gmail.com

                  I have consumer loan in bajaj finserv, without fail i'm paying all my emi and i paid fee for bajaj emi card while im taking loan but still i dint receive my emi card, im trying to contact customer care executive from past 2 months regarding emi card issue and some other quires but its not at all connecting,
                  I have wrote many mail to [protected]@bajajfinserv.in but i have not received correct answer and its always irrelevant to questions or queries,

                  For emi deductions i gave my axis bank accounts details and my home branch in bangalore but in my bajaj login portal its showing in axis bank, coimbatore, tn. (But emi deducting in my account), and my mail id was also wrongly updated, data entry mistake is common but overall database mistake is not acceptable,

                  After this great service, this might be my first and last loan from bajaj group,

                  Im gonna suggest my friends and relations, do not buy any product or loan through or from bajaj group,

                  Here i was wasted my time and emi card fee but i wont let my friends and relations do same if this issue not resolved.

                  Regards
                  Gopi k
                  Oct 29, 2017
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 28, 2017
                  Bajaj Finserv Customer Care's response
                  Hi, we have noted your concern and will get in touch with you within 24 hrs. Thank you
                  Sep 28, 2017
                  Updated by gopi kagk
                  Hi,

                  Gopi k
                  Loan account no: 404dpf39781599
                  Customer id: 46108783
                  Mail: [protected]@gmail.com

                  I have consumer loan in bajaj finserv, without fail i'm paying all my emi and i paid fee for bajaj emi card while im taking loan but still i dint receive my emi card, im trying to contact customer care executive from past 2 months regarding emi card issue and some other quires but its not at all connecting,
                  I have wrote many mail to [protected]@bajajfinserv.in but i have not received correct answer and its always irrelevant to questions or queries,

                  For emi deductions i gave my axis bank accounts details and my home branch in bangalore but in my bajaj login portal its showing in axis bank, coimbatore, tn. (But emi deducting in my account), and my mail id was also wrongly updated, data entry mistake is common but overall database mistake is not acceptable,

                  After this great service, this might be my first and last loan from bajaj group,

                  Im gonna suggest my friends and relations, do not buy any product or loan through or from bajaj group,

                  Here i was wasted my time and emi card fee but i wont let my friends and relations do same if this issue not resolved.

                  Regards
                  Gopi k
                  Oct 03, 2017
                  Updated by gopi kagk
                  Hi,

                  As we discussed,

                  I dont want to wish to receive Bajaj EMI Card, kindly requesting you to refund my Card Fee, if you are not willing refund, consider that as a donations and use that money to improve your customer care service.

                  Thanking
                  Gopi K
                  Changed my number so I want to update my new number.
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                    V
                    VENKATT CHALLA
                    from Vijayawada, Andhra Pradesh
                    Sep 26, 2017
                    Resolved
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                    Resolved

                    First plz tel me wecare.[protected]@financier.com is yours or fake. I have receive an pre approved letter from wecare.[protected]@financier.com.he is asked to {29900/-} which is 10% of my loan amount (2.99Lacs). I didn't send the money. he given BANK details of his. AXIS BANK AC NO [protected]
                    & IFSC CODE is UTIB0003082. his name is RAJESH MISTRI from Haryana.
                    Nov 3, 2017
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 28, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, we have noted your concern and will get in touch with you within 24 hrs. Thank you
                    Verified Support
                    Sep 29, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, Greetings from Bajaj Finserv! Kindly share your registered contact details to assist you.Thanks.
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                      V
                      VijaybabuR
                      from Chennai, Tamil Nadu
                      Sep 26, 2017
                      Resolved
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                      Resolved

                      I shocked to see that there is a debit of rs. 194 every month from my citi savings account from 26/04/2017 till 13/09/2017 which totaled to rs.1164. I want the entire amount to be reversed in no time. How come this pilferage could happen to a customer who promptly paid the dues and got the noc also. More importantly, there is no whatsoever relationship exist since the closure of loans on 2013.
                      Oct 28, 2017
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 27, 2017
                      Bajaj Finserv Customer Care's response
                      Hi, kindly share your contact details to assist you further.
                      Oct 03, 2017
                      Updated by VijaybabuR
                      [protected]
                      Oct 05, 2017
                      Updated by VijaybabuR
                      Noone called so far and still the action is not taken from your side in remittance of the pilferage amount taken from my account illegally.
                      Oct 23, 2017
                      Updated by VijaybabuR
                      Still there is no call and reversal of the amount not done yet from your side
                      Dec 15, 2017
                      Updated by VijaybabuR
                      The above said issue is still waiting for conclusion. Despite of my follow-up emails, there is no one from M/s. Bajaj finserv approached me for resolving this issue. Furthermore, this pilferage of Rs.194 keep getting debited from my account every month till now despite my complaint raised about two months ago.
                      I will wait for another 15 days before registering a formal complaint legally against you.
                      Hence, await your call as early as possible to resolve this issue.
                      Plz activate my bajaj finserv emi card.iam not using best offers.plz solve my problem emidiatly
                      Bajaj Finserv Customer Care's response, Sep 29, 2017
                      Verified Support
                      Hi, Greetings from Bajaj Finserv! Kindly your registered contact details to assist you.Thanks.
                      Sir please change my registered mobile number from [protected] to [protected]
                      I Have paid all my EMI on date. Why is my card Blocked .Kindly Unblock it...

                      Stalin
                      [protected]
                      Bajaj Finserv Customer Care's response, Sep 29, 2017
                      Verified Support
                      Hi Stalin, Greetings from Bajaj Finserv! We tried calling you on ****7748 and ****2365 but your number was switched off. Kindly share your alternate contact details and suitable time to resolve your query.
                      My name is Chaudhary Jhulan Prasad.My card has been bocked due to unknown issue.Please reissue it.Card Details :
                      Card No.-[protected]
                      Solve this issue as soon as possible.
                      Bajaj Finserv Customer Care's response, Sep 29, 2017
                      Verified Support
                      Hi, Greetings from Bajaj Finserv! We regret to inform you that your EMI card ****7196 is permanently blocked due to low cibil score inline with our credit norms.
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                        V
                        vaishaligohil
                        from Mumbai, Maharashtra
                        Sep 26, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400002

                        Hi,
                        My name is vaishali gohil customer id:35070873. I am exits bajaj finance customer. I had completed 1 loan without any bounce emi, and recently my 1 loan account is going on, but i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
                        Could you plz able to tell me what is reason was the card blocked. And what can i do for reactive my card again. I was not even aware about it that my card has been blocked. I have been always paying the ecs in time. And when one day few weeks back when i tried to purchase consumer durable, i was been informed that my card is blocked. I felt so annoyed and insulted at the shop.

                        Please unblock my card it's my request

                        Thanks & regards
                        Vaishali gohil
                        Customer id:35070873
                        Mob-[protected]
                        Nov 2, 2017
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 28, 2017
                        Bajaj Finserv Customer Care's response
                        Hi, Greetings from Bajaj Finserv! We wish to inform you that share your latest CIBIL report with us with a score of above 750 points for re-consideration. Details has been sent on mail id.

                        Bajaj Finserv — message unsubscribe

                        I have stoped using the services of bajaj finserv and still i am recieving sms from customer care. I kindly request you to make this messages stop.
                        My contact no. [protected]
                        Bajaj Finserv Customer Care's response, Sep 27, 2017
                        Verified Support
                        Hi, we have noted your details and will get in touch with you within 24 working hrs
                        Bajaj Finserv Customer Care's response, Sep 30, 2017
                        Verified Support
                        Hi, Greetings from Bajaj Finserv! With reference to your query we regret the inconvenience caused. We would like to inform you that on the basis of your request we have listed your mobile number ending with ******6737 in our DNC registry. We request you to kindly bear with us for 48-72 hours to get our records updated. Thank you
                        Dear Sir,

                        pls note that 02/07/2017 my loan has approved and yet today i didn't received my emi card.

                        kindly look into the matter and do needful...
                        Regards
                        Ramprasad
                        [protected]
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                          21.deepika
                          from Pune, Maharashtra
                          Sep 26, 2017
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra
                          Website: Www.bajajfinserv.im

                          Escalation - home loan insurance 402shl31151556
                          We took a home loan of 41 lacks from bajaj finserv. While waiting for the final possesion amount, we called call centre and asked the same and got to know that for the last rs. 2lacks agent has given a insurance without our knowledge. When we message the agent he said surrender the insurance and get the remaining amount but as said by call centre we will only get 1.14k. Why we should bear the loss? We have closed the personal loan and adjusted the home loan. Now we don't have any amount left for the possesion amount. Please help.
                          Nov 3, 2017
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Sep 21, 2017
                          Rutuja Shete's response
                          Change account details
                          Sep 26, 2017
                          Updated by 21.deepika
                          We are only getting copy paste replies from call centre which is of no help.
                          Verified Support
                          Sep 27, 2017
                          Bajaj Finserv Customer Care's response
                          Hi, we have noted your details and will get in touch with you within 24 working hrs
                          Verified Support
                          Sep 28, 2017
                          Bajaj Finserv Customer Care's response
                          Hi, Deepika, your loan account number 4xxxxxxx1556, we regret the inconvenience caused to you in this regard, we request to you kindly send us scanned copy of below documents:

                          1. Surrender Request letter signed by policy holder.

                          2. PAN Card of policy holder.

                          3. Cancelled cheque with customer name printed, IFSC code and MICR code or Pass book or self-attested bank statement front page.(Note: Name on the cheque or passbook should be exactly the same as in the COI copy. In case of any difference (spelling, middle name, last name))

                          4. Original Certificate of insurance(If Original Certificate of insurance is not avail to you, kindly mention the same in written application.)

                          Once we will received the same so we will be able to assist you.

                          You may Log on to www.bajajfinserv.in to find the branch nearest to you. Follow the link below to get address of nearest Branch - (https://www.bajajfinserv.in/finance/branch-locator.aspx).
                          Dec 19, 2017
                          Updated by 21.deepika
                          We still have not received any calls or emails from Bajaj.we are still paying the rent and Home Loan. It's been 3 months we are chasing and fighting for the same.
                          Dec 19, 2017
                          Updated by 21.deepika
                          We still have not received any calls or emails from Bajaj.we are still paying the rent and Home Loan. It's been 3 months we are chasing and fighting for the same.
                          Dec 19, 2017
                          Updated by 21.deepika
                          How can the case has been resolved without any intimations or solutions???
                          My emi card has been blocked. I request you to kindly unblock my card
                          Customer ID 22452447
                          I want to change account details of bajaj finserve...
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                            P
                            from Mohali, Punjab
                            Sep 26, 2017
                            Resolved
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                            Resolved

                            Address: Kanpur, Uttar Pradesh

                            Hi, this is to informed you that [protected] this number is registered in bajaj finserv and this number is not correct my correct number is [protected]. So i want to replace this number and my email i'd is not registered please register my i'd is [protected]@gmail.com. Actually i didn't received any sms since from purchage of date so please make add my correct number and email as per my requirment thanks praveen kumar kashyap
                            Sep 26, 2017
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 27, 2017
                            Bajaj Finserv Customer Care's response
                            Hi, we have noted your details and will get in touch with you within 24 working hrs
                            Verified Support
                            Sep 28, 2017
                            Bajaj Finserv Customer Care's response
                            Hi, Greetings from Bajaj Finserv! We tried calling you on ****7675 but call stands unanswered. Kindly share your alternate contact details and suitable time to resolve your query.
                            Verified Support
                            Sep 30, 2017
                            Bajaj Finserv Customer Care's response
                            Hi, Greetings from Bajaj Finserv! we wish to inform you that your required details has been update in our record. details has been sent to your E-mail id.
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                              A
                              Animol66
                              from Gwalior, Madhya Pradesh
                              Sep 25, 2017
                              Resolved
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                              Resolved

                              Address: Coimbatore, Tamil Nadu

                              My name is anithamanikandan. My emi card no is [protected]. Plse unblock my card. Because of block i could not buy any accessories with emi. Plse unblock my card as soon as possible. This emi card is useful for me but it seems very difficult to me. Without card blocked
                              . Pls sir unblock im
                              Y bank emi card. This card blocked 6 months before. So plse
                              Oct 28, 2017
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Sep 20, 2017
                              sushant kakde's response
                              No
                              Verified Support
                              Sep 27, 2017
                              Bajaj Finserv Customer Care's response
                              HI, Greetings from Bajaj Finserv ! as per your request we have updated our records. Confirmation mail has been sent to your email id
                              Verified Support
                              Sep 27, 2017
                              Bajaj Finserv Customer Care's response
                              Hi, Greetings from Bajaj Finserv! We regret to inform you that your EMI card ****6526 is permanently blocked due to multiple bounces on account inline with our credit norms. Details has been sent on your mail id
                              Verified Support
                              Sep 27, 2017
                              Bajaj Finserv Customer Care's response
                              Hi Akash, Hi, Greetings from Bajaj Finserv ! We wish to inform you that your EMI card ****9430 will be activated post 75 days from the date of payment received 12/09/2017. Thank you.
                              Verified Support
                              Sep 27, 2017
                              Bajaj Finserv Customer Care's response
                              Hi lakhan, Hi, Greetings from Bajaj Finserv! We wish to inform you that your EMI card ****9463 has been activated successfully for further purchases. Thank you.
                              Verified Support
                              Sep 27, 2017
                              Bajaj Finserv Customer Care's response
                              Dear Customer,

                              Thank you for writing to us at Bajaj Finserv.

                              With reference to your post, we would like to inform you that your EMI card number ending XXXX 6526 has been permanently suspended inline with our policy.

                              There are multiple factors considered as part of the credit policy such as Low CIBIL score, income, residence and office verification, overall credit performance of the individual across other lenders etc .

                              We shall review your card for unblocking in the next quarter. Currently we would not be able to unblock your EMI card.

                              For any further clarifications, please write to us at [protected]@bajajfinserv.in or you could call us on[protected] call charges applicable)

                              Bajaj Finserv assures you its best service, always.

                              Yours sincerely,
                              Bajaj Finance Ltd
                              Please. Change. My mobile. Number. Old. Mobile. Number. [protected]. New. Mobilenumber. [protected]
                              LAN : [protected]

                              I have applied for personal loan (type : PLOC)
                              Loan amount 4 lack. Processing fees 2%.
                              Is it mandatory for additional
                              Insurance 12750 ???
                              Financial fitness report 1999?
                              Application fee 2499?

                              Other banks deducting only processing fees about 2%.

                              Pl clarify... ASAP... Otherwise I will cancel the Loan process
                              Bajaj Finserv Customer Care's response, Sep 26, 2017
                              Verified Support
                              Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you at the earliest.Thank you.
                              Bajaj Finserv Customer Care's response, Sep 27, 2017
                              Verified Support
                              Hi Hemanath, Greetings from Bajaj Finserv! We wish to inform you that, as discussed we have charged processing fee 2.00% + GST (18.00%). For any other queries, please do write us on [email protected].
                              My card has been blocked please unblock my card
                              Bajaj Finserv Customer Care's response, Sep 26, 2017
                              Verified Support
                              Hi, we regret the inconvenience caused!Kindly DM your registered contact details or customer id to assist you further.Thank you.
                              Dear sir/madam
                              Pls active my card last six month I have not done any transaction so that card has automatically blocked. Pls activate the card I need to purchase the mobile? Thanks & amp: Regards Lakhan J Sonawale Details are:- Name:-Lakhan J Sonawale Card na:-[protected]
                              Exp :-01/03/2027.
                              I tried to use this card today but it said it has been blocked!!I am using it for the first time

                              kindly activate this card,
                              customer id 50010520
                              Sir,
                              i have been issued abajaj finserv emi card in my name SUSHANT D KAKDE & emi card no. [protected] valid from 08/17 to 08/27 for which kindly send pin no to my mobile no. [protected]. Thanking you
                              Sir my Bajaj EMI Card not for last 4 Month, kindly activated my EMI Card.
                              my card details Name A Krishnan.
                              Hi this is Devi.my bajaj card is blocked due to cheque bounce .I asked Bajaj cc people .The tole me that bcz of cheque bounce and cibil score.
                              When card ll be activate ? My card no.[protected]
                              Hello ...

                              My card has been blocked and i got to know about this while doing online payment...
                              Wanted to know how my card can be unblocked ...
                              My contact number : [protected]
                              For your refernce..
                              Seema Dogra's reply, Jan 22, 2018
                              2030400146351467 : card detail
                              My Bajaj EMI card registered with [protected] with last 4 digits 2239 shows blocked in line with our internal policy when i try to use it for online shopping, whereas in your app it shows active. Kindly check
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                              7 other people found this review helpful
                              7 found this helpful
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                                T
                                Tinku139
                                from Howrah, West Bengal
                                Sep 25, 2017
                                Feb 26, 2025
                                This thread was updated on Feb 26, 2025
                                Resolved
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                                Resolved

                                Address: Howrah, West Bengal, 711106

                                My husband had taken personal loan rs.50000/=from bajaj finserv and was paying the emis regularly. Group insurance premium rs.1502/= (For rs.150000 sum assured) was deducted in the loan amount itself. He died within the insurance cover period. They also offered free personal life insurance of rs.150000/=. While claiming the insurance of both, they gave only the amount after deducting the loan balance from rs.150000/= for which premium was deducted. They did not give the free life insurance as they offered. I have submitted the documents to bajaj finserv and i have been asked to contact bajaj allianz. When asked in bajaj allianz, they again persue the matter with bajaj finserv.. I got the following reply from bajaj finserv: with reference to your query regarding claim we wish to confirm that we have received the documents and have forwarded the request to concerned team we would like to inform you that your service request is currently under process. We request you to allow us 90 days to resolve your query. But till now, no response from them and i have been again asked to contact bajaj allianz putting me in loop. Kindly help me please regards puspa singh - [protected]
                                Nov 2, 2017
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 26, 2017
                                Bajaj Finserv Customer Care's response
                                Hi, we regret the inconvenience caused!We have noted your details and we will get back to you within 24 working hrs, .Thank you
                                Verified Support
                                Sep 27, 2017
                                Bajaj Finserv Customer Care's response
                                Hi Tinku, Greeting from Bajaj Finserv! we tried to reach you on number ending with ****7809 but there was no response. Request you to please provide alternate number and suitable time to assist. For any other queries please write to us at [protected]@bajajfinserv.in.
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                                  A
                                  Anurag Choudhary
                                  from Ahmedabad, Gujarat
                                  Sep 24, 2017
                                  Resolved
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                                  Resolved

                                  Address: 380005

                                  Please deactivate my bfl emi card as soon as possible because i don’t require that and it is lying idle and i got message that 117 amount will be deducted from my bank account. And when i am calling the customer care it always says all lines are busy. This card is of no use for me please deactivate it. My details are as follows

                                  Name - anurag choudhary
                                  Mobile no - [protected]
                                  Experia user id-7970225
                                  Oct 26, 2017
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 25, 2017
                                  Bajaj Finserv Customer Care's response
                                  Hi, we have noted your details and will get in touch with you within 24 hrs.
                                  Verified Support
                                  Sep 25, 2017
                                  Bajaj Finserv Customer Care's response
                                  Hi Anurag, Greetings from Bajaj Finserv! As per your confirmation your EMI card ****1133 has been permanently blocked for further purchases. Details has been sent on your mail id.Thank you.
                                  Sep 26, 2017
                                  Updated by Anurag Choudhary
                                  Earlier i posted a request to deactivate my card as i don't require it, so customer care person called me on 25.09.2017 and told me that card has been deactivated but still on 26.09.2017, rupees 117 were debited from my account as card fee. This is such a disgraceful act as my card has been already deactivated and i have no connection whatsoever with bajaj finserv but still they deducted the amount from my account.

                                  Anurag choudhary
                                  [protected]
                                  Verified Support
                                  Sep 27, 2017
                                  Bajaj Finserv Customer Care's response
                                  Hi, we have noted your details and will get in touch with you within 24 working hrs
                                  Verified Support
                                  Sep 28, 2017
                                  Bajaj Finserv Customer Care's response
                                  Hi, Greetings from Bajaj Finserv! As discussed please share your bank statement to validate our records. Thank you.
                                  I am Sujit Ramesh Prabhulkar.
                                  My bajaj emi card is block, please unblock my card.
                                  Card No. [protected].
                                  A/C No15267498.
                                  Sir plz unblock my emi card no [protected] customer I'd 47673432 mob. No [protected] Email ID [protected]@gmail.com
                                  Regarding the same query, company's executive called me and told me that the deducted amount will be refunded back to my account and I needed to email a copy of my bank account statement for documentation purpose. I emailed the copy same day and its been nearly one month since then. I didn't receive any communication from your side neither my amount was refunded. Is this the professionalism which you people want to show your customers? this is the third time I am writing about this issue here and I hope that this time may be you will be able to spare my amount which you deducted wrongly
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                                    S
                                    santosh Pimparkar
                                    from Araria, Bihar
                                    Sep 24, 2017
                                    Resolved
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                                    Resolved

                                    Address: Haridwar, Uttarakhand

                                    Bajaj finserv emi card shown inactive whereas there is no any outstanding remains against loan. Since last 6-8 months i was faced such problems and created difficulty in purchasing the consumer goods. Really frustrated regarding the service provided by bajaj finserv through emi card. If emi card shown as inactive in coming days then there is no meaning to use such card or depend on such card.
                                    Oct 26, 2017
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Sep 24, 2017
                                    Updated by santosh Pimparkar
                                    Bajaj finserv EMI card shown inactive whereas there is no any outstanding remains against loan.Since last 6-8 months i was faced such problems and created difficulty in purchasing the consumer goods.Really frustrated regarding the service provided by bajaj finserv through EMI card.If EMI card shown as inactive in coming days then there is no meaning to use such card or depend on such card.
                                    Sep 24, 2017
                                    Updated by santosh Pimparkar
                                    Bajaj finserv card shown inactive
                                    Verified Support
                                    Sep 25, 2017
                                    Bajaj Finserv Customer Care's response
                                    Hi, we regret the inconvenience caused. Kindly share your contact details to assist you further.
                                    Respected sir My Bajaj Finserv EMI Card was blocked, without any intimation, I kindly Request to UnBlock my card and my card number is [protected] and registered mobile number was not in use, i request u to send details to my email address (b.[protected]@gmail.com)
                                    Taken loan for sony LED TV.all EMI cleared in August.
                                    but in customer portal still it showing outstanding amount of 4900.
                                    Tried reaching to customer care. But unable to contact with executive.only getting iVR
                                    I cant purchasing online shoping on my bajaj emi card because card was block please unblock my card my customer id 5090674
                                    Mobile no.[protected]
                                    karan.[protected]@gmail.com
                                    My mobile number is [protected] please
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                                      Y
                                      Yo BOy
                                      from Surat, Gujarat
                                      Sep 24, 2017
                                      Resolved
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                                      Resolved

                                      Address: Surat, Gujarat, 395009
                                      Website: www.bajajfinserv.in

                                      Hello support,

                                      I visited the bajaj finserv office, surat on 28th august and contacted mr. Dishin patel to cancel the loan and he responded saying that the loan was cancelled after which i sent several reminders to him on phone for forwarding the cancellation mail to me but i didn't receive any such mail from him. On 22nd september 2017, my account was debited with inr 10, 000 even though i requested for cancellation of the loan a month ago.

                                      I request the support to look into the matter and kindly process the cancellation of my loan and refund the debited amount.

                                      I visited the bajaj finserv office, on 23rd september (Saturday) at around 12:00 pm, so mr. Akshay mithaiwala attended us saying that mr. Dishin isn't available for an hour because of a meeting, but he should have been available for customers during office hours. I waited for him for an hour after which he stopped responding to calls of mr. Akshay. I contacted customer support representative at the office, and he informed us that he hasn't received my cancellation request from mr. Dishin patel and so he couldn't process my cancellation request.

                                      Below are the details of my account. Kindly, address the grievance.

                                      1. Customer id : 47941543
                                      2. Lan : 428sce41920088
                                      3. Pan id : adhpd1136e
                                      4. Office address : lg-2, sanghavi tower, nr gujarat gas circle, opp – surat bajaj showroom, adajan,, surat, gujarat 395009
                                      Nov 14, 2017
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 25, 2017
                                      Bajaj Finserv Customer Care's response
                                      Hi, we have noted your details and will get in touch with you within 24 hrs.
                                      Verified Support
                                      Sep 25, 2017
                                      Bajaj Finserv Customer Care's response
                                      Hi, Greetings from Bajaj Finserv!As discussed We request you to allow us an additional 2 working days to resolve your query.Thank you.
                                      Verified Support
                                      Oct 14, 2017
                                      Bajaj Finserv Customer Care's response
                                      Hi Himmat, Greetings from Bajaj Finserv! As discussed, your loan account details has been sent to your E-mail id.
                                      Sir,
                                      My EMI Card No [protected] is now inactivate, I dont no whats the problem, But now i plain to purchase Home Appliances by using EMI Card but now its status is inactive. So pls Activate EMI Card.

                                      Thanking You,
                                      Gaurav Dharkar
                                      [protected]
                                      Sir my Card was Blocked i don't know why you blocked i paying money every month Before one day earlier How could we have to purchase
                                      So Please Unblock my card.
                                      Card No. - [protected]
                                      Name Shivayya maharudrayya

                                      Please unblock this card
                                      Hi my EMI card No [protected]
                                      Why unlock my emi card
                                      Sir
                                      Please tell me how to cancel the loan.
                                      Yesterday night I buy TV, but now v don't want TV, I not taken TV product to home also there told me v will delivery tomorrow but we want to cancel loan immediately plz tell me how to cancel the loan
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