Bajaj Finserv Complaints & Reviews

I, request to sanction rs.1, 50, 000/- loan on the internet. Day after the bajaj finance service agent comes to my house explains that to take flexi loan rs.1, 50, 000/- for a period of 5 years, i agreed, then they take my signatures on empty application form. The agent was not mentioned anything about the insurance and processing charges till the day before the loan approved and also sanction my eligible amount of loan rs.10, 00, 000/- then they sanctioned total eligible amount. At the end they charged 63889 (Insurance + processing charges+bpi+cpp+ fitness). So my loan total amount that i receive to pay will be 973009+63889+15.0%interest both bajaj is smartly selling the no value added+ stupid insurance polices to the customers. Then i refused orally and sms, but they are not taken, simply they send amount to my account. Loan application no.[protected]. Do not take any kind of loan from bajaj.

As if i have my mobile number registered with bajaj fin serv len my mobile number is [protected] which is now not in use, so i cant track any of my account details so its my request to please change my number with new one details which i need to be update mention below.
Loan no.:4040cd33165994
Customer id no :- 6092118,
Mobile number to update is [protected]

Thanks & regards

Santhosh m v

Hi,

Gopi k
Loan account no: 404dpf39781599
Customer id: 46108783
Mob: [protected]
Mail: [protected]@gmail.com

I have consumer loan in bajaj finserv, without fail i'm paying all my emi and i paid fee for bajaj emi card while im taking loan but still i dint receive my emi card, im trying to contact customer care executive from past 2 months regarding emi card issue and some other quires but its not at all connecting,
I have wrote many mail to [protected]@bajajfinserv.in but i have not received correct answer and its always irrelevant to questions or queries,

For emi deductions i gave my axis bank accounts details and my home branch in bangalore but in my bajaj login portal its showing in axis bank, coimbatore, tn. (But emi deducting in my account), and my mail id was also wrongly updated, data entry mistake is common but overall database mistake is not acceptable,

After this great service, this might be my first and last loan from bajaj group,

Im gonna suggest my friends and relations, do not buy any product or loan through or from bajaj group,

Here i was wasted my time and emi card fee but i wont let my friends and relations do same if this issue not resolved.

Regards
Gopi k

First plz tel me wecare.[protected]@financier.com is yours or fake. I have receive an pre approved letter from wecare.[protected]@financier.com.he is asked to {29900/-} which is 10% of my loan amount (2.99Lacs). I didn't send the money. he given BANK details of his. AXIS BANK AC NO [protected]
& IFSC CODE is UTIB0003082. his name is RAJESH MISTRI from Haryana.

I shocked to see that there is a debit of rs. 194 every month from my citi savings account from 26/04/2017 till 13/09/2017 which totaled to rs.1164. I want the entire amount to be reversed in no time. How come this pilferage could happen to a customer who promptly paid the dues and got the noc also. More importantly, there is no whatsoever relationship exist since the closure of loans on 2013.

Hi,
My name is vaishali gohil customer id:35070873. I am exits bajaj finance customer. I had completed 1 loan without any bounce emi, and recently my 1 loan account is going on, but i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
Could you plz able to tell me what is reason was the card blocked. And what can i do for reactive my card again. I was not even aware about it that my card has been blocked. I have been always paying the ecs in time. And when one day few weeks back when i tried to purchase consumer durable, i was been informed that my card is blocked. I felt so annoyed and insulted at the shop.

Please unblock my card it's my request

Thanks & regards
Vaishali gohil
Customer id:35070873
Mob-[protected]

Escalation - home loan insurance 402shl31151556
We took a home loan of 41 lacks from bajaj finserv. While waiting for the final possesion amount, we called call centre and asked the same and got to know that for the last rs. 2lacks agent has given a insurance without our knowledge. When we message the agent he said surrender the insurance and get the remaining amount but as said by call centre we will only get 1.14k. Why we should bear the loss? We have closed the personal loan and adjusted the home loan. Now we don't have any amount left for the possesion amount. Please help.

Hi, this is to informed you that [protected] this number is registered in bajaj finserv and this number is not correct my correct number is [protected]. So i want to replace this number and my email i'd is not registered please register my i'd is [protected]@gmail.com. Actually i didn't received any sms since from purchage of date so please make add my correct number and email as per my requirment thanks praveen kumar kashyap

My name is anithamanikandan. My emi card no is [protected]. Plse unblock my card. Because of block i could not buy any accessories with emi. Plse unblock my card as soon as possible. This emi card is useful for me but it seems very difficult to me. Without card blocked
. Pls sir unblock im
Y bank emi card. This card blocked 6 months before. So plse

My husband had taken personal loan rs.50000/=from bajaj finserv and was paying the emis regularly. Group insurance premium rs.1502/= (For rs.150000 sum assured) was deducted in the loan amount itself. He died within the insurance cover period. They also offered free personal life insurance of rs.150000/=. While claiming the insurance of both, they gave only the amount after deducting the loan balance from rs.150000/= for which premium was deducted. They did not give the free life insurance as they offered. I have submitted the documents to bajaj finserv and i have been asked to contact bajaj allianz. When asked in bajaj allianz, they again persue the matter with bajaj finserv.. I got the following reply from bajaj finserv: with reference to your query regarding claim we wish to confirm that we have received the documents and have forwarded the request to concerned team we would like to inform you that your service request is currently under process. We request you to allow us 90 days to resolve your query. But till now, no response from them and i have been again asked to contact bajaj allianz putting me in loop. Kindly help me please regards puspa singh - [protected]

Please deactivate my bfl emi card as soon as possible because i don’t require that and it is lying idle and i got message that 117 amount will be deducted from my bank account. And when i am calling the customer care it always says all lines are busy. This card is of no use for me please deactivate it. My details are as follows

Name - anurag choudhary
Mobile no - [protected]
Experia user id-7970225

Bajaj finserv emi card shown inactive whereas there is no any outstanding remains against loan. Since last 6-8 months i was faced such problems and created difficulty in purchasing the consumer goods. Really frustrated regarding the service provided by bajaj finserv through emi card. If emi card shown as inactive in coming days then there is no meaning to use such card or depend on such card.

Hello support,

I visited the bajaj finserv office, surat on 28th august and contacted mr. Dishin patel to cancel the loan and he responded saying that the loan was cancelled after which i sent several reminders to him on phone for forwarding the cancellation mail to me but i didn't receive any such mail from him. On 22nd september 2017, my account was debited with inr 10, 000 even though i requested for cancellation of the loan a month ago.

I request the support to look into the matter and kindly process the cancellation of my loan and refund the debited amount.

I visited the bajaj finserv office, on 23rd september (Saturday) at around 12:00 pm, so mr. Akshay mithaiwala attended us saying that mr. Dishin isn't available for an hour because of a meeting, but he should have been available for customers during office hours. I waited for him for an hour after which he stopped responding to calls of mr. Akshay. I contacted customer support representative at the office, and he informed us that he hasn't received my cancellation request from mr. Dishin patel and so he couldn't process my cancellation request.

Below are the details of my account. Kindly, address the grievance.

1. Customer id : 47941543
2. Lan : 428sce41920088
3. Pan id : adhpd1136e
4. Office address : lg-2, sanghavi tower, nr gujarat gas circle, opp – surat bajaj showroom, adajan,, surat, gujarat 395009

Due to the harassment by the collection team of bajaj finserv and illegally sending my employer an arbitrary notice to block my salary has got me jobless and today i don't have a job and no source of income to feed my 2 kids

I am going to poison my family and myself for the situation they have got me into and made me jobless due to this illegal method to collect the pending emi's

Respect sir i had purchased a refrigerator nd finance through bajaj finserv on may 2017, that time i have also applied a bajaj finserv emi card nd paid rs.349/-, but till today i don't receive my emi card, so plz tell me status about my emi card, and also tell me how much time reaching to me my bajaj finserv emi card coz diwali coming next month and i have purchase some things through my emi card.

Yeah i took loan from the above company of rs. 37, 000 but what the hell charges they applied and paid me rs. 33, 794 on my account in 26th feb.2014. Unfortunately due to health problem i missed two installment which was to be deduct on 7th of every month but instead of 7th at counter myself deposited on 17th at same month. Now the loan was completed in month of 5th march'17 this year by paying 62, 532. Till here there was no problem...

Loan not disburse - (Mr. Ravi rana - loan no[protected]

Due to different reason every-time from bajaj staff, my loan disbursement is pending, nobody has courtesy to inform, whats going on, every time, i have to make so many calls, then it gets to connect and response i gets every time that my loan will be disburse by the end of the day.

I mean, how can any one make fool with these fake commitment. Process is damn slow that i am waiting for loan amount to be credited from last 8-10 days.

Do you guys have some of the respect to your customers.

Almost 8-10 days has been wasted, if i would have applied in some other bank, i would have that amount in my bank account.

I liked the easy concept to get loan through bajaj.

Seriously saying it is pathetic and horrible experience till that. Every time i am getting statement that its going to be disburse by the end of the day but its not.

Seriously, very frustrating experience.

I hope, i will be getting some solution here.

Thanks & regards,
Ravi rana
[protected]

Hi, my name is m. Ranjithkumar
Emi card no. 4030cd35192166. I am exits bajaj finance customer.
But i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
I try to conduct customer care by call but got replay as my customer number and card number was wrong. Could you plz able to tell me what is reason was the card blocked. And what can i do for reactive my card again.

Thanks
M. Ranjithkumar

This is with respect to loan disbursement of flexi loan[protected].

I had a very bad experience with respect to disbursal of flexi loan with full of wrong commitments and fake calls. I have recorded all the call transactions in auto record mode on the fake confirmations and commitment given by bajaj finance team.

Dhivesh sharma (Contact no[protected], he is the one who was coordinating with me from the beginning. During sourcing he informed me that insurance is an optional and not a mandatory one and i agreed for the same. He did not even say anything about activation fees which you have debited 2000 + gst during approval.

But later during approval, manjunath (Contact no [protected]) and he explained i need to take insurance. I told him i will have to think about it and he said he will reduce the premium amount.

I again contacted dhivesh sharma and he said don’t agree for insurance and he will take care of it. Then again he called back and said to send a mail for loan processing telling that i can reject the insurance later.

After 2 days before approval, 2 peoples called me, one is rahul (Contact no[protected], he confirmed me that he will process loan with insurance amount. He is not reachable in the number which he called me.

Later again another person aditya (Contact no[protected] called and confirmed me that he will take care of all my problems and disburse the loan without insurance. He is not reachable in the number which he called me.

From the beginning i am not interested in insurance and i have told them clearly that i don’t want the loan if insurance is required. Also no one has explained me on the activation fee part.

Now i have call recording of all conversation i had with dhivesh, manjunath, rahul (Fake number & name), aditya (Fake number and name) and looks like the people rahul & aditya are no longer reachable and fully given wrong commitment.

When i spoke to dhivesh, he said he will solve the request and he asked me send mail to wecare team on 5-sep.

I request grievance rederessal team to address me who all are this people rahul and aditya who gave me the wrong commitment and they said they are calling from bajaj finance. Looks like team of fraudsters are working to get the loan processing and may be for dsa commission or achieving the sales target.

I am getting call from so many people from bajaj finance team during loan processing (Not verification) like manjunath, rahul, aditya, then vijay (Another person) during loan processing and giving lot of wrong commitments.

I have already informed to grievance addressal team but till now there is no update from them.

Also without even signing the policy document, they have processed the insurance. I am not sure if this really possible.

Bajaj finserv is involved in big time fradulent activities. It is high time rbi to intervene and regulate this nbfc which fools people in the name of loan.

My customer id: 36836850
My loan account amount: 3334/-1333/-
Emi paid 04.09.2017 in cheq deposit my bank
Cash credit in my statement 06.09.2017
But, i got message emi due pending and also my emi card blocked.
I have paid emi in advance one day. How can block my emi card.
Please unblock my emi card and sent revised statement to me.
Name: siddaraju mt
Number: [protected]