Bajaj Finserv Complaints & Reviews

Due to the harassment by the collection team of bajaj finserv and illegally sending my employer an arbitrary notice to block my salary has got me jobless and today i don't have a job and no source of income to feed my 2 kids

I am going to poison my family and myself for the situation they have got me into and made me jobless due to this illegal method to collect the pending emi's

Respect sir i had purchased a refrigerator nd finance through bajaj finserv on may 2017, that time i have also applied a bajaj finserv emi card nd paid rs.349/-, but till today i don't receive my emi card, so plz tell me status about my emi card, and also tell me how much time reaching to me my bajaj finserv emi card coz diwali coming next month and i have purchase some things through my emi card.

Yeah i took loan from the above company of rs. 37, 000 but what the hell charges they applied and paid me rs. 33, 794 on my account in 26th feb.2014. Unfortunately due to health problem i missed two installment which was to be deduct on 7th of every month but instead of 7th at counter myself deposited on 17th at same month. Now the loan was completed in month of 5th march'17 this year by paying 62, 532. Till here there was no problem...

Loan not disburse - (Mr. Ravi rana - loan no[protected]

Due to different reason every-time from bajaj staff, my loan disbursement is pending, nobody has courtesy to inform, whats going on, every time, i have to make so many calls, then it gets to connect and response i gets every time that my loan will be disburse by the end of the day.

I mean, how can any one make fool with these fake commitment. Process is damn slow that i am waiting for loan amount to be credited from last 8-10 days.

Do you guys have some of the respect to your customers.

Almost 8-10 days has been wasted, if i would have applied in some other bank, i would have that amount in my bank account.

I liked the easy concept to get loan through bajaj.

Seriously saying it is pathetic and horrible experience till that. Every time i am getting statement that its going to be disburse by the end of the day but its not.

Seriously, very frustrating experience.

I hope, i will be getting some solution here.

Thanks & regards,
Ravi rana
[protected]

Hi, my name is m. Ranjithkumar
Emi card no. 4030cd35192166. I am exits bajaj finance customer.
But i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
I try to conduct customer care by call but got replay as my customer number and card number was wrong. Could you plz able to tell me what is reason was the card blocked. And what can i do for reactive my card again.

Thanks
M. Ranjithkumar

This is with respect to loan disbursement of flexi loan[protected].

I had a very bad experience with respect to disbursal of flexi loan with full of wrong commitments and fake calls. I have recorded all the call transactions in auto record mode on the fake confirmations and commitment given by bajaj finance team.

Dhivesh sharma (Contact no[protected], he is the one who was coordinating with me from the beginning. During sourcing he informed me that insurance is an optional and not a mandatory one and i agreed for the same. He did not even say anything about activation fees which you have debited 2000 + gst during approval.

But later during approval, manjunath (Contact no [protected]) and he explained i need to take insurance. I told him i will have to think about it and he said he will reduce the premium amount.

I again contacted dhivesh sharma and he said don’t agree for insurance and he will take care of it. Then again he called back and said to send a mail for loan processing telling that i can reject the insurance later.

After 2 days before approval, 2 peoples called me, one is rahul (Contact no[protected], he confirmed me that he will process loan with insurance amount. He is not reachable in the number which he called me.

Later again another person aditya (Contact no[protected] called and confirmed me that he will take care of all my problems and disburse the loan without insurance. He is not reachable in the number which he called me.

From the beginning i am not interested in insurance and i have told them clearly that i don’t want the loan if insurance is required. Also no one has explained me on the activation fee part.

Now i have call recording of all conversation i had with dhivesh, manjunath, rahul (Fake number & name), aditya (Fake number and name) and looks like the people rahul & aditya are no longer reachable and fully given wrong commitment.

When i spoke to dhivesh, he said he will solve the request and he asked me send mail to wecare team on 5-sep.

I request grievance rederessal team to address me who all are this people rahul and aditya who gave me the wrong commitment and they said they are calling from bajaj finance. Looks like team of fraudsters are working to get the loan processing and may be for dsa commission or achieving the sales target.

I am getting call from so many people from bajaj finance team during loan processing (Not verification) like manjunath, rahul, aditya, then vijay (Another person) during loan processing and giving lot of wrong commitments.

I have already informed to grievance addressal team but till now there is no update from them.

Also without even signing the policy document, they have processed the insurance. I am not sure if this really possible.

Bajaj finserv is involved in big time fradulent activities. It is high time rbi to intervene and regulate this nbfc which fools people in the name of loan.

My customer id: 36836850
My loan account amount: 3334/-1333/-
Emi paid 04.09.2017 in cheq deposit my bank
Cash credit in my statement 06.09.2017
But, i got message emi due pending and also my emi card blocked.
I have paid emi in advance one day. How can block my emi card.
Please unblock my emi card and sent revised statement to me.
Name: siddaraju mt
Number: [protected]

Dear sir,
My name is uttam kundu. I am a existing customer of bfl. My id is 12190422. 19 september 2017 i am purchase a product mobile lg q6 at 14990 from amazon (Order id is order #[protected] and used bajaj finance limited no cost emi with 9mounth emi. But some problem i am cancelling the order amazon and amazon cancel this order and refund my bajaj card but bajaj generate the loan emi start 2/11/2017.. (Loan account no is - 410ecf[protected]. Plz cancel this loan amount. Helpful 3 documents file are attached it.

Thank you,

Hi, recently my female friend who works for a reputed bank, applied for a personal loan in bajaj finserv. Her loan got rejected on the term that she is a single girl living independently. On asking the rm about the reason of rejection, he stated that 'you are a single girl living alone in a house, you have no liability, on that basis, your loan cannot be approved."

Well still in this country where it claims to treat women equally, isn't it wrong to reject a personal loan only because she lives independently when she fills in all the criteria applying for the loan. After hearing this, i looked for the bajaj finserv 'eligibility criteria for personal loans'

https://www.bajajfinserv.in/finance/apply-for-personal-loan.aspx?utm_key=diff&ci...⇄

And i found that there is no mention about 'single living women can't apply for loans.'
I request to take a strict action against bajaj finserv for such a torment on my friend and for all the women who live independently & works for the betterment of her and her family's future. So that in our free country let not it be said but also be proven that women owe equal rights!

This is worst exp i had in my life where some one else bought the product using my account, i dunno how this people approved it. There is no proper authentication. Worst worst. And even in call there are not ready to respond properly. Some one called amrutha picked up the call and she was not at all helpfull to resolve my query. I have never come across worst like this in my life. I regert for being a part this worst thing this is no were customer friendly. Even after making a mistake they have very long procedure to correct so idiotic. I rather use other service then this companies

Hi, this is to informed you that [protected] this number is registered in bajajfinserv and i lost this no.. So i want to replace this number instead of this number [protected] & my email id is [protected]@gmail.com actually i didn't received any sms since from 12 months. So its quite diificult for me to get the details of all updations and emi so please make add my new number & email id as per my requirement.

I had applied for a bajaj finserv emi card while i had an existing emi loan from bajaj in active status. I paid the requisite online fees for applying for the card after fulfilling all the necessary formalities. Since then i am yet to receive the card and more surprisingly i cannot even trace the status of the card. Since then i have written twice to bajaj through their portal but to no avail as they did not even care to call or write to me whatsoever. I demand a refund of the fees paid by me since these events account to gross negligence and malpractice by bajaj. A reply would be greatly appreciated.

Dear sir/madam
As if i have my mobile number registerd with bajaj fin serv len my mobile number is [protected] which is now not in use so boc of this i cant track any of my acc details so its my request to plz change my number with new one details which i need to be update metion below.
My card no is[protected].
Cust id no :[protected], num to update is [protected]

Dear sir,

This is to inform you that my previous number is not in use i have to change my number because of this i am unable to do any transactions please take my request to change my phone number my details are mention below

1) name - amar bhoenath bhattacharjee
2) previous registered number - [protected]
3) new number to be registered - [protected]
4) bajaj card no - [protected]
5) expire date - 02/26
6) experia id[protected]

Thanks
Amar bhattacharya

मेरा EMI card block कर दिया गया है।किस कारण से block कर दिया गया है समझ मे नहीं
आ रहा है। मैं कई बार समान को bajaj finserv से finance करबा कर खरीदा हूँ ।जिसका EMI अभी कट रहा है । मेरा EMI कभी भी बाउंस नहीं हुआ है । मैं दिनांक 18.09.2027 को एक 23000 रूपया का TV को finance कराने गया था ।पहले तो आपकि एजेंट बोला की हो जाएगा । TV पैक करा दिया गया । finance का कार्यवाई शुरू हो गया ।
फीर बोला की आपका card block हो गया है।मेरा EMI card का लास्ट चार न. है 3994

Sir apke kota rajasthan ke collection executive ne mujhe dhamki di hai. Or gande sabd kahe hai. Jabki me bajaj finance ka regular customer hu. Hospitalizes hone ke karan me is mahine ki kist nahi de paya hu or mene unse ye tak kaha is mahine ke end tak with plenty me kist jama kerwa duga. Fir bhi apke bajaj ke collection exutive jiska ph number [protected] ne mujhe dhamki di or apsabd kahe.

Dear sir,

This is to inform you that my previous number is not in use i have to change my number because of this i cant able to do translocation please take my request to change my phone number my details are mention below

1) name - tejas kishor karvadkar
2) number - [protected]
3) bajaj card no -[protected]
4) expire date - 08/24
5) experia id[protected]

Thanks
Tejas karvadkar

My name is syed zoeb jawed, i am a customer with you since 2016. Customer id: 35103461. I have completed 2 loans with your company.
1) 402sce26521983
2) 402cdd32379447
I have paid all the installments in time through auto debit without skipping a single one. I need to know why you have suspended my emi card. Please unsuspended my emi card at the earliest.

You had previously blocked my car temporarily in the month of march but then again unsuspended it after my complaint. This time you have again blocked my card permanently, and i don't understand why.

You do not have a direct number for customer service and when a email is written you give a generic response that it has been blocked in line with your credit policy, which is not at all satisfactory.

Please get my card unlocked asap. If i was not credit worthy you would have not given me the loan in the first place.

I have raised a ticket with them to reissue my finance card, however its been tow years they never responded to my issue. Srn12663196 is the ticket number they gave me last time however the card is still not delivered

Please find there response below
We sincerely apologize for the inconvenience that has been caused and appreciate your understanding and patience.

With reference to your email and as per our telephonic conversation [protected] this is to confirm that your emi card number xxxxxx8125 has been generated on 18/08/2017 and will get dispatched on your registered mailing address within 21 working days

Please find your registered mailing address where the emi card will be delivered, do write to us along with the scan copy of valid address proof incase you want any change in your present mailing address.

Your address[protected] floor 2, f no 203 nandi archana enclave, hyderabad, 500020.

And till now the card is not delivered.

Dear sir/madam,

I have availed a personal loan from bajaj finserv (Ac no mentioned above) due to unforeseen circumstances i have not been able to pay my emi for the last few months and have had irregularities on my emi's

I have had multiple emails, whatsapp communication with the following collection employees of bajaj finserve :

- sushant satvikdar - area collection manager
- rahul chandramore - collection executive

I have left my current organization and currently looking for employment for the last 6 months which is why this financial crunch

I have a father who is 70 years old and he's been harassed by your collection team which has resulted in him having a massive heart attack and he's now in the icu struggling his breath
Recently i got a call from my previous employer that they have received an arbitary notice from bajaj finance to represent them in court on my behalf

The collection team have been calling on my official number which does not belong to me since i have left the organization and harassing the person who is using the number

This is harassment and legally not permitted, i would urge you to please stop these asap