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Bajaj Finserv
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 35%
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5212
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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1219
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559

Mobile:
Mobile:
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786
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482

Customer satisfaction rating
35%
Complaints
5212
Pending
57
Resolved
1732
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Bajaj Finserv Complaints & Reviews

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 Karthikeyan Anbarasan
Hi Team, As mentioned in my previous complaint listed below. My loan is completely paid and I got the NOC https://www.consumercomplaints.in/bajaj-finserv-dispute-on-loan-paid-c941074 Again I am getting calls from +91-[protected] (Mr.Rana and Mr.Ashok) claiming that they are from Dell Hight Court and they are asking me to pay the money 12, 000 immediately or else an arrest warant will be issued. I tried explaining them they dont even understand english and telling they are from High Court. I explained them that I have NOC even then they are telling Bajaj Finance has not sent any NOC and I need to pay 12K immediately. This is full of mental torture to me and I am getting more stress on this. The details of the person who called me are below. Name - Mr Rana / Mr Ashok Mobile - +91-[protected] Email ID - sharma.[protected]@gmail.com I want an immediate solution on this and else I will file a complaint against Bajaj Finserve for torturing even after making the full and final settlement of the LOAN and even after getting the NOC. Thanks
Dear Sir/ Madam.

We have forwarded your complain to concerned team. Please bear with us in the interim. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir

With reference to you post and our discussion we apologize for the inconvenience and would like to inform you that your loan account number ending with XXXX39119 stands closed in our records. We would also like to thank you for the feedback shared which would help us to stream line our process.
For any further clarifications, do write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending
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    Bajaj Finserv — Activate my Bajaj Emi card [Resolved]

     bencymonika
    Pls activate my card last six month i have not done any transaction so that card has automaticallyblocked.pls activate the...
    Complaint comments  Comments  (26)

     rukaiya9200
    Respected sir/madam my name is rukaiya f kokani i am an existing customer of bajaj finserv and i have taken various products from bajaj in return i have paid all the installments regularly but as today i required a personal loan i am unable to get without any reasons is this the way to treat guineune customers tell me the person have malafied intension u provide loan to them but we are your guinuene customers u all dont trust us please look in the matter as i required the loan for my brothers marriage i can only request thank you my mobile no is [protected]/[protected].

    Complaint Status


    [Sep 21, 2014] Bajaj Finserv customer support has been notified about the posted complaint.
    Banks/financial Institutions reserve the right to approve or reject the loan application. For rejecting the loan there might be lot of reasons even though you have repaid all the loans availed through them with out fail. The general reasons would be High number of enquiries in cibil, More no of credit cards, Late payments of credit cards, your other loan(existing) etc are some reasons which can result in rejection of your personal loan application. Please check if any of these reasons affecting your loan application and clear them to get the loan approved.
    Dear Sir/ Madam.

    Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

    With regards,

    WeCare
    Bajaj Finserv Lending
    Dear Sir,

    With reference to your post and our discussion, in line with our credit & risk policies we are unable to process your personal loan application at this moment of time. For any further clarifications, do write to us on [protected]@bajajfinserv.in

    With regards,

    WeCare
    Bajaj Finserv Lending

    No received my Bajaj card please reissue my bajaj card

    Not receive my bajaj card please
    reissue my bajaj card please...
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       rukaiya9200
      Respected, sir/madam, This is rukaiya farhan kokani i am a member of bajaj finserv i have taken various products from bajaj and i have paid regular installments but i as on today my card was active but as i visited croma for a purchase my card was blocked and yet now i have 40000 available limit with my card i have paid 10721 rs regularly for 12 months due to which i had several offers from bajajfinserv but today when in actually applied for consumer loan or personal loan i realised that it was all false comitments by bajaj please look into the matter my mobile no is [protected]/[protected] Thank you Rukaiya f kokani.

      Complaint Status


      [Sep 21, 2014] Bajaj Finserv customer support has been notified about the posted complaint.
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        Bajaj Finserv — Excess loan amount shown in my loan A/c no 5150CD03745351. [Resolved]

         MANISH KUMAR EPFO
        Sir, I want to draw your attention towards following facts: I have purchased a window Air Conditioner from National Electronics,...
        Complaint comments  Comments  (2)

        Bajaj Finserv — Dispute on Loan paid

         Karthikeyan Anbarasan
        Hi I purchased a TV on Bajaj Loan and I paid all the installments correctly, last 4 months of my EMI i paid as cash as...
        Complaint comments  Comments  (4)

        Bajaj Finserv — dispute of charge on loan [Resolved]

         valer88
        hi my loan ac no is 4050cd01599722. I have got a mobile on emi on 02mar 2014 through Bajaj finance . My Bajaj finance was...
        Complaint comments  Comments  (2)

        Bajaj Finserv — DEACTIVATION OF EMI CARD [Resolved]

         5055954
        SIR, With reference to your mail dated 16/09/2014 against existing Member Identification(EMI) card no.xxxxxxxxxxxx9882,...
        Complaint comments  Comments  (28)

        Bajaj Finserv — EMI Deductions even after Loan Foreclosure

         Tilak Raj Gaur
        Hi, I had taken two Consumer durable loans from Bajaj and in July month have done the foreclosure of same through your...
        Complaint comments  Comments  (15)

         Sonawala Jignesh
        BFL LOAN A/C NO 5770PL00149988


        DEAR SIR/MADAM,
        I am jignesh sonawala as per above refer my loan a/c no.i have complaint you that i could pay your emi from my HDFC BANK SALARY A/C because since 01 jan 2014 my this a/c is convert in to saving a/c and for this reason my a/c has closed so i request you by sending email to your customercare email id on dec 2013 about this problem that please help me to change my ECS from other bank but you i have not yet help me and in every month you are hitting my a/c ecs bounce charges.i need your help to change my ecs a/c and waive my ecs bounce charges from jan 2014 to till this current month.also i was trying to pay your current month emi since 06 sept 2014 till 13 ept 2014 afternoon by using your bajajfinserv sities for payment.but i could not pay emi by using ur sites because i have to pay emi 2500/-but i could not pay by using bank of baroda netbanking.
        I HAVE TRY MANY TIME TO PAY YOUR CURRENT EMI BY USING BANK OF BAORDA NETBANKING BUT I COULD NOT PAY


        So kindly please do this need fulfil as soon as possible or you will hit again you will late payment charges to my loan a/c


        JIGNESH SONAWALA

        Complaint Status


        [Sep 15, 2014] Bajaj Finserv customer support has been notified about the posted complaint.
        Dear Sir/ Madam.

        Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

        With regards,

        WeCare
        Bajaj Finserv Lending
        Dear Sir,

        At the outset, we apologize for the inconvenience caused and appreciate your patience.
        With reference to your post and our discussion, we would like to inform you that your current month's EMI (Sept 14) was returned by your bank with a reason of ""INSUFFICIENT FUNDS"". We would like to confirm the receipt of the EMI amount on 15th Sept, 2014.

        To further regularize and ensure smooth processing of your future ECS, we request you to submit 2 printouts of the ECS mandate forms duly signed by you and also signed and stamped of your bank (we have sent the blank ECS mandate forms to your registered email address) to the nearest Bajaj Finserv Branch.
        For any further clarifications, do write to us on [protected]@bajajfinserv.in

        With regards,

        WeCare
        Bajaj Finserv Lending
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           Sonawala Jignesh
          LOAN A/C NO :5770PL00149988 Dear Sir/Madam, I am jignesh sonawala as per above refer loan number.i am requesting you to stop harassing me from collection team they have call me for 25 to 30 times ( collection lady call number [protected]) date 15 sept 2014repeated very day for my emi payment and one more lady call for emi payment and she told me(collection lady call number [protected]/44) if i will not pay emi today she will send there person for collection to my residence address but i already told her on satursday 13 sept 2014 that i m try to pay outstanding emi amount by using your bajaj finserv sites but i could pay also i told her that i have email to bajaj finserv customer care id for my this problem.but she is not ready to understand my problem and again call me today for emi amount and told me that if i will not pay this amount today she will send there person to my door step for collection date 15 sept 2014.so i again try to visit your bajaj finserv sites for emi payment about i could pay because it is not going step forward after i click bank of baroda netbanking option for emi payment.please tell me what should i do now and please ...stop harassment from your collection team for payment. so kindly do this need fulfil for me as soon as possile thanks

          Complaint Status


          [Sep 15, 2014] Bajaj Finserv customer support has been notified about the posted complaint.
          Dear Sir/ Madam.

          Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

          With regards,

          WeCare
          Bajaj Finserv Lending
          Dear Sir,

          At the outset, we apologize for the inconvenience caused and appreciate your patience.
          With reference to your post and our discussion, we would like to inform you that your current month's EMI (Sept 14) was returned by your bank with a reason of """"INSUFFICIENT FUNDS"""". We would like to confirm the receipt of the EMI amount on 15th Sept, 2014.

          To further regularize and ensure smooth processing of your future ECS, we request you to submit 2 printouts of the ECS mandate forms duly signed by you and also signed and stamped of your bank (we have sent the blank ECS mandate forms to your registered email address) to the nearest Bajaj Finserv Branch.
          For any further clarifications, do write to us on [protected]@bajajfinserv.in

          With regards,

          WeCare
          Bajaj Finserv Lending
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             Umakanth Sagar
            Dear Sir, My Account No.5010381 and I have purchased Tv from BFL that ur DM Bajaj Sms to my mobile that your available EMI Card Max loan amount is Rs. 35, 000 and i did not receive any EMI Card so far. R. Umakanth contact no [protected]

            Complaint Status


            [Sep 12, 2014] Bajaj Finserv customer support has been notified about the posted complaint.
            Dear Sir/ Madam.

            Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

            With regards,

            WeCare
            Bajaj Finserv Lending
            Dear Sir,

            With reference to your post we tried calling you but could not reach .We would like to inform, your EMI Card could not be delivered due to incorrect address as per the courier delivery update. We would request you to write to us on [protected]@bajajfinserv.in with your detailed current address with landmark which will help us re-dispatch your EMI Card.
            For any further clarifications, do write to us on [protected]@bajajfinserv.in

            With regards,

            WeCare
            Bajaj Finserv Lending
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              [Resolved]

               kranthim
              Sir, Loss of Rs 13, 120 from Bajaj Finance due to one month pre-approval of loan. Loan Application No: [protected] I require loan amount from October’14 but it is given in the month of September’14 without my mail conformation or any intimation. Person named Sauvik Chakravorty (sauvik.[protected]@bajajfinserv.in) from Bajaj Finance sales team falsely guided me by taking a signatures on Cheques and Loan agreement without approving the loan amount. In-spite of questioning and denying to do signature, Mr. Chakravorty assured me that without my final mail conformation loan will not be sanctioned. Till end of August’14 nothing is in clarity about the loan amount. Suddenly Loan amount got credited on 1st September’14 to a non-salaried account. As I have requirement for 15lakhs, remaining 4lakhs is an issue now. Complained the same to Grievance cell on 1st September’14 and gave me assurance of resolving the issue, but no action is taken for 12 days. On 12th Sept’14 they are asking me to revert the loan amount. It is very difficult for me to get loan from any other bank in 15 days’ time and by doing so my Cibil account credits will go down. Without giving any clarity about and amount and crediting amount one month prior without taking any mail or written confirmation. Expecting justice for the issue and taking action for all the troubles given by Bajaj Finance. Thanks & Regards, Kranthi
              Complaint marked as Resolved Aug 14, 2020

              Complaint Status


              [Sep 12, 2014] Bajaj Finserv customer support has been notified about the posted complaint.
              Sir,

              Loss of Rs 13, 120 from Bajaj Finance due to one month pre-approval of loan. Loan Application No: [protected]

              I require loan amount from October’14 but it is given in the month of September’14 without my mail conformation or any intimation.

              Person named Sauvik Chakravorty (sauvik.[protected]@bajajfinserv.in) from Bajaj Finance sales team falsely guided me by taking a signatures on Cheques and Loan agreement without approving the loan amount.
              In-spite of questioning and denying to do signature, Mr. Chakravorty assured me that without my final mail conformation loan will not be sanctioned. Till end of August’14 nothing is in clarity about the loan amount.

              Suddenly Loan amount got credited on 1st September’14 to a non-salaried account. As I have requirement for 15lakhs, remaining 4lakhs is an issue now. Complained the same to Grievance cell on 1st September’14 and gave me assurance of resolving the issue, but no action is taken for 12 days.
              On 12th Sept’14 they are asking me to revert the loan amount. It is very difficult for me to get loan from any other bank in 15 days’ time and by doing so my Cibil account credits will go down.
              Without giving any clarity about and amount and crediting amount one month prior without taking any mail or written confirmation.
              Expecting justice for the issue and taking action for all the troubles given by Bajaj Finance.

              Thanks & Regards,
              Kranthi
              Dear Sir/ Madam.

              To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

              With regards,

              weCare
              Bajaj Finserv Lending
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                [Resolved]

                 winwa43
                1 st Mail ======================================================================================= [protected] Forwarded message[protected] From: Siva Kumar <[protected]@gmail.com> Date: Tue, Feb 4, 2014 at 1:31 PM Subject: Bajaj finance from smart chromepet To: [protected]@gmail.com Dear Sir, Find the attachment below. [protected][protected][protected][protected][protected][protected][protected]--- 2 nd Mail ======================================================================================= [protected] Forwarded message[protected] From: winways IT solutions <[protected]@gmail.com> Date: Thu, Feb 6, 2014 at 3:45 PM Subject: Re: Bajaj finance from smart chromepet To: j.[protected]@bajajfinserv.in, sureshkumar.[protected]@bajajfinserv.in Cc: Siva Kumar <[protected]@gmail.com> Dear Sir, An loan amount of Rs. 70000/- for myself (0% Interest) and Rs. 100000/- for Mr. J. Anandan (0% Interest) have been sanctioned for Office Furniture from Smart Home, Duraipakkam Showroom. Few days back, there were some issues regarding furniture delivery, regarding that we have sent mail to you. One by one, the issues are getting resolved. My Loan Account Number : 403SCE01389459 Anandan Loan Account No: 403SCE01380809 Now, the problem is for Mr. Anandan, Rs. 10001/- (without interest) is getting debited from his account, which is correct whereas for me, Rs. 8146/- was debited from my Bank Account instead of Rs. 7000/-. The very first day itself I have informed Mr. Siva when I get the Alert SMS from Bajaj Finserve that Rs. 8146/- is going to be debited . Actually My ECS date is on 05.02.2014, I want that this problem to be solved before 5th Feb (i.e ECS Date). And also I have asked for the schedule continuously for the past one week, then he had sent the scanned copy of Promisory note only on 04.02.2014 which I have forwarded to you. Kindly, take an immediate action to solve the issue with personal attention and credit the balance amount in my Bank. I am expecting that this problem will be solved at the earliest. Regards, V. Vijayapandian [protected] [protected][protected][protected][protected][protected][protected][protected]- 3 rd Mail ==================================================================================== [protected] Forwarded message[protected] From: winways IT solutions <[protected]@gmail.com> Date: Mon, Mar 3, 2014 at 3:47 PM Subject: Fwd: Reminder - Excess EMI Amount Debited To: j.[protected]@bajajfinserv.in, sureshkumar.[protected]@bajajfinserv.in Cc: Siva Kumar <[protected]@gmail.com> Dear Sir, This month also the same alert sms received from Bajaj Finserve. Previously we had mentioned all in a detailed manner. We really requested you to solve the issue but still now, there is no response from your side. Whenever we contact you, you people were avoiding us and postponing. We expect some immediate response for this issue. Regards, Vijayapandian [protected] [protected][protected][protected][protected][protected][protected][protected]---- 4 th Mail ================================================================================= From: winwaysitsolutions [mailto:[protected]@gmail.com] Sent: Thursday, April 3, 2014 3:53 PM To: Jaya Kumar; Sureshkumar D; [protected]@smarthome.co.in Subject: Fwd: Reminder - Excess EMI Amount Debited Dear Sir, For the past two months, we are continuously asking to solve the issue, but we didn't get any response from your side. We had also forwarded the mail which we had sent to solve the issue in a detailed manner earlier . We have waited in patience for the past two months but your team members or nobody approached us to solve the issue, so when we contacted them their main intention is to disconnect the call telling any silly reason. So, we have understood that you people are specifically avoiding us. We really got frustrated with your service and team members so, we have decided not to take any loan from you in future, we will not recommend any of my friends, relatives or colleagues to avail loan from you and now we have given Intimation letter for Stop Payment of your ECS to our Bank. Already two months passed, still six months balance payment are there. So, I am ready to settle the exact principal amount (Exact Amount Due). Regards, V. Vijayapandian [protected] [protected][protected][protected][protected][protected][protected][protected]------ 5 th Mail [protected] Forwarded message[protected] From: winways IT solutions <[protected]@gmail.com> To: <[protected]@bajajfinserv.in>, <[protected]@bajajfinserv.in> Cc: Date: Mon, 1 Sep 2014 17:33:58 +0530 Subject: Fwd: Reminder - Excess EMI Amount Debited Dear Sir, We expect some immediate response for this issue. Regards, Vijayapandian [protected] Sir Please Need Solutions ... Regards, Vijayapandian [protected]
                Complaint marked as Resolved Aug 14, 2020

                Complaint Status


                [Sep 11, 2014] Bajaj Finserv customer support has been notified about the posted complaint.
                Updated by winwa43 Sep 17, 2014
                Dear Sir,

                As requested, please find attached the Scanned copy of Invoice for an amount of Rs. 170000/- and receipt for the Initial payment for an amount of Rs.35750/-. Loan taken for Rs. 100000/- in the name of Mr. J. Anandan and his Loan Account Number is 403SCE01380809 and EMI Amount Rs. 10001/-, Rs. 70000/- in the name of Mr. V. Vijayapandian and his Loan Account Number is 403SCE01389459 and EMI Amount is Rs. 7000/- which is mentioned in the loan Term sheet but Rs.8146/- is wrongly debited for seven months.

                At the time of receiving initial payment, they had also received Rs. 250/- each separately for EMI Card, but still we had not received any EMI Card. We also want this to bring to your knowledge.

                We had also attached the Loan Term Sheet which we had recd from Mr. Sivakumar (Bajaj Finserve) for your kind reference.

                We had already paid Rs. 1022/- in excess for Vijayapandian, Loan Account Number: 403SCE01389459. Regarding this issue, we had sent many mails and we had also forwarded the details previously. So, Kindly understand that we had already paid all the dues which is payable to M/s. Bajaj Finserve and there is no outstanding.

                Kindly look into this issue at the earliest.

                Regards,
                V. Vijaypandian
                [protected] / [protected]
                Updated by winwa43 Sep 17, 2014
                Winways IT Solutions
                Sep 1

                to bdm.winways
                Dear Sir/Mam,

                Regarding, sending the detailed structure of our loan detail, We have intimate for several times, but we didn't get any proper response from you. As a result we are not satisfied with your reply.

                Total Amount: Rs.70, 000/-
                Initial payment: Rs.14, 000/-
                Loan amount : Rs.56, 000/-

                Due Amount for per month :Rs.7, 000/- (8 month)
                ECS amount Taken by you:Rs.8, 146/- (7 month)

                Total Amount taken by you:Rs.57, 022/-
                Refundable Amount :Rs.1, 022/-
                .


                We kindly request you to take appropriate response for this.. As we gave several intimation regarding this via phone and mail, but we wont get any proper response from you.

                Now we have received the intimation to pay via sms the 8th ECS for the amount of Rs.8, 146/-. So we want the thorough and exact reply for this mail...

                Regards,
                V. Vijayapandian
                [protected]

                =========================================================================================================


                On Thu, Sep 11, 2014 at 3:05 PM, winways IT solutions &lt;[protected]@gmail.com&gt; wrote:
                Dear Sir,

                This is the information that, we have already pay an execess Amount Rs 1, 022 /- our total Due amount is Rs 56, 000/.(8*7000)And we have payed Rs.57, 022 /- { 7*8146)

                Regarding this we have intimate lot of time but we cant get any clear datails from your side(Bajaj Finance). Due to your improper response we are in lot of depression. It was irritated hardly. And now the MR. R. Baskaran ([protected]) make a call to us and ask us to pay the amount . His approch is hurted us.

                We want you to provide our NOC and execess amount which was mentioned above . if we are not supposed to get these thing We will take legal action about you..

                The person who are all followed us (Shiva, Suresh, Jayakumar), They didnt take any proper steps regarding this. We hope that you will take a necessary action to this issue.

                if you want to contact us, ask your higher official to contact us with proper explanation

                Kindly we request you to avoid the unnecessary call from unwanted person to us.


                * for your kind attention we have forward all the mail transaction to you knowledge. kindly check it and reply us soon

                With regards,

                V.Vijayapandian.
                [protected]

                =======================================================================================================

                [protected] Forwarded message[protected]
                From: P Arul &lt;p.[protected]@bajajfinserv.in&gt;
                Date: Wed, Sep 10, 2014 at 1:13 PM
                Subject: eASY wAY tO mAKE pAYMENT oF BAJAJ LOAN EMI
                To: "[protected]@gmail.com" &lt;[protected]@gmail.com&gt;

                Dear V VIJAYAPANDIAN

                Greetings from Bajaj Finance..!!!


                We would like to inform you that as per our records, there is EMI overdue of Rs. 8146/- Towards Emi outstanding of your FURNITURE - LOAN A/c # 403SCE01389027

                Reason of ECS rejected : INSUFFICIENT FUNDS
                Please visit or contact our Branch for your queries …

                Branch Address:
                Bajaj finance Ltd, .
                804/805/806, Raheja Towers, 8th Floor,
                Anna Salai, Chennai 600002.
                Contact Mr. Naveen/Mr Murugan/Jaykumar and Me
                Mobile No#[protected] / 33215216 /30575367
                The above overdue will affect your credit limit on Bajaj Emi Card and Future borrowings, moreover it will affect your Cibil Score also…
                Please pay the overdue amount immediately

                ====================================================================================================

                Permanent Block of your BFL EMI card
                Inbox
                x

                Bajaj Finserv [protected]@bajajfinserv.in via env.etransmail.com
                Sep 11 (6 days ago)

                to winwaysinfosys
                Dear Customer,

                Greetings from Bajaj Finance Limited.

                Your Existing Member Identification (EMI) Card No.xxxxxxxxxxxx 7045 has been suspended due to non receipt of EMI due on your loan a/c. Pls pay online or visit your nearest branch. Your card will be reviewed for activation post 3 months subject to EMI clearance.

                Thank you,

                Yours' sincerely,

                Bajaj Finance Limited

                *Terms and conditions apply.

                In case of any queries, kindly call our customer care on[protected] or visit our website www.bajajfinservlending.in or write to [protected]@bajajfinserv.in
                Dear Sir/ Madam.

                Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

                With regards,

                WeCare
                Bajaj Finserv Lending
                Dear Sir,

                With reference to your post and our discussion we request you to send us the scan copy of your invoice in pdf format on [protected]@bajajfinserv.in for us to assist you further.

                With regards,

                WeCare
                Bajaj Finserv Lending
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                  [Resolved]

                   jamwalsuraj
                  Dear Concern, I am having 2 loans of consumer durables( 4240CD03256090 & 4240CD[protected] which i am paying on monthly basis. I got a call some days ago, saying that bajaj fin. is proving me Health insurance of rs 3 lacs on adding up 162/month for 10 months only, but now i have checked my online account it is showing 1162/month. I felt like cheated. Is this the way you are going to treat innocent customers who are paying their EMIs on time. I request you to close this (424BAL[protected] as it was wrongly done by committing something else otherwise i dont have any other option left expect going to consumer court. RegardsRajeshwar kumar[protected]
                  Complaint marked as Resolved Aug 14, 2020

                  Complaint Status


                  [Sep 11, 2014] Bajaj Finserv customer support has been notified about the posted complaint.
                  Dear Sir/ Madam.

                  Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

                  With regards,

                  WeCare
                  Bajaj Finserv Lending
                  Dear Sir,

                  With reference to you post and our discussion. We would like to inform you that your Loan Account number 424BAL04184872 stands canceled in our records.
                  We have sent across your SOA in a separate email to your email id.
                  For any further clarifications, do write to us on [protected]@bajajfinserv.in

                  With regards,

                  WeCare
                  Bajaj Finserv Lending
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                     rukaiya9200
                    Respected Sir/ Madam, This is rukaiya farhan kokani I am a bajaj finserv active customer I have taken some consumer durable loans in the month of December 2013, accordingly I have 4 loan accounts with you an total amount of 10721 was my emi. However I have paid the emi regularly but in month of May a emi was bounced by my mistake as I was out of town later I have paid that but now my 3 accounts are closed only 1 account has 3 installments left which I will pay but the issue is my emi card is inactive and I cant avail any other loan from you I hereby request you please take some necessary steps in regards of this my emi card no is [protected] and my mobile no is [protected] hence it's my humble request to you kindly do this at the earliest Regards, Rukaiya farhan kokani.

                    Complaint Status


                    [Sep 11, 2014] Bajaj Finserv customer support has been notified about the posted complaint.
                    Dear Sir/ Madam.

                    Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

                    With regards,

                    WeCare
                    Bajaj Finserv Lending
                    Dear Sir,

                    With reference to your post and our discussion we would like to inform you that your EMI Card [protected] has been unblocked in line with our credit policy.
                    For any further clarifications, do write to us on [protected]@bajajfinserv.in

                    With regards,

                    WeCare
                    Bajaj Finserv Lending
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                       santosh mandle
                      मैंने डिस्कोवर १०० CC बाइक १/४/२०१३ को खरीदी थी जिसमे battary PROBLEM आ गयी है DEALAR NOT RESPONSE जिसकी वारन्टी ३०/०९/२०१४ को ख़त्म हो जाएगी

                      Complaint Status


                      [Sep 11, 2014] Bajaj Auto customer support has been notified about the posted complaint.
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                        Bajaj Finserv — BAJAJ FINSERV Lending company is continuing his operational malpractice from different collection agencies who threatening to the customers [Resolved]

                         Rahul Balarajan
                        Hi, As you have mentioned, Point :- As if there is any outstanding pending more than a month then collection team...
                        Complaint comments  Comments  (5)

                        [Resolved]

                         sureshdhar2014
                        Dear Bajaj reader, This is Suresh Dhar. I am facing some problem in my all loan account having with Bajaj from last 1 or 2 months, let me explain in details. I have following 3 loan account in Bajan Finance 4040CD[protected] Tablet (1, 688.00/ PM) 4040CD[protected] Refrigerator (1, 864.00/ PM) 4040CD[protected] TV (3, 979.00/ PM) The Due date of the EMI is 5th of every month which I was paying since last one year. Everything was fine until June, 2014. On the month of July I got call from Bajaj and as per them there are some problems on Bajaj side for which they cannot deduct the EMI for one account, any they asked me to pay by cash for that particular loan (1864). It was done for that month and I was communicated that it should be fine from next month onwards. On the very next month it happens again, the amount of 1864 (refrigerator) they are able to deduct using ECS but other two don’t. I got a call on 7th August and they told me to pay the remaining through online, which again I did for that month on 8th August. Then the actual drama starts. They again deduct the amount of 1688 once and 3979 for refrigerator twice, out of which they revert back the TV amount 3979 twice, but not the amount 1688 for refrigerator. I visit Bajaj branch I they convinced me that there is some problem in my ECS, so I need to do ECS mandate, which I didn’t do yet. However, for current month all the ECS got deducted properly. Can you please clarify if there is problem my bank side or ECS side (as per Bajaj) how current month ECS got deducted properly? More over from Bajaj I got and EMI card which they only offered me, they de activate that due to not paying EMI properly. Please take back your EMI card which I don’t want to use. Now my question is how Bajaj can do this, after paying the payment for that particular month they deduct the amount 3 times and make the balance negative. Can you please revert back the amount (1688) you deducted last month from my account? Currently I don’t know what I should do to stop this kind of nonsense things. I am wary to keep some extra amount on that particular account which Bajaj having ECS. Can anyone from Bajaj please take care this issue, and make some effort to let me know what actually going on. Please do the need as early as possible, you can reach me in my below mention mobile number if needed. Suresh Dhar. [protected] [protected]@zoho.com
                        Complaint marked as Resolved Aug 14, 2020

                        Complaint Status


                        [Sep 08, 2014] Bajaj Finserv customer support has been notified about the posted complaint.
                        Dear Sir/ Madam.

                        Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

                        With regards,

                        WeCare
                        Bajaj Finserv Lending
                        Dear Sir,

                        With reference to your post we would like to inform you that we have refunded the amount of Rs. 1688/- received in excess towards your Loan Account number 4040CD03593842 to your registered bank account with us.
                        We have also sent your records for CIBIL updation, You may check the same in 7 - 10 working days.
                        We reference to your EMI card, we are currently in process of resolving your query and shall revert in the next 48 working hours.
                        For any further clarifications do write to us on [protected]@bajajfinserv.in

                        With regards,

                        WeCare
                        Bajaj Finserv Lending
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                          [Resolved]

                           Deepakms
                          i have applied for a personal loan of 2.55 lacs and have never experinced such pathetic service ever by any banking services like Bajaj Finserve. its been 7 day that my loan is approved and showing disbursed on your portal but i am struggling to get money in my account and finding no one to give me proper reply and answer. People in this company are not made for customer. i was committed 1 day service for getting loan and its 7 days... also commitment of % of Interest was wrong. Really Not happy and not going to recommend this company to anyone ever.
                          Complaint marked as Resolved Aug 14, 2020

                          Complaint Status


                          [Sep 06, 2014] Bajaj Finserv customer support has been notified about the posted complaint.
                          Dear Sir/ Madam.

                          To help us expedite the process of resolution of your query, could you please share your loan account number along with your contact details so that we can get in touch with you and assist you better.

                          With regards,

                          weCare
                          Bajaj Finserv Lending
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