Bajaj Finserv Complaints & Reviews

Hi,
I have a ood lap with baja finance.
Lan is 401fsp32919477
Name :- bhumika sondhi

Crm named yogesh arora was assigned to me at the time of loan sanction. He forced me to take an insurance with the commitment to cancel it after 6th emi even though i was not at all interested in taking it.
When after 6th emi i tried to contact him, he sometimes picked and says that he will do but later does not respond. Then after few days i came to hear that he resigned. Now when i did a follow up via customer care, grievance cell, they made the surrender of insurance and refunded only rs 48000 out of the insurance amount of rs 100000.in just six months they deducted 52000 that too when i was given the commitment of full refund.
That’s really a cheater thing that bajaj being such a big company did with us.
Attached is the chat between yogesh and us which clearly states that i was not interested in taking that insurance.

Dear sir,

With reference to my account no. 4130cd00074423, i have closed this account last year and i have got the refund of annual card fees 99.00 after the file this complaint, and same they have charged for this year - rs 117.00 from my saving account.

I am requesting to you for refund this amount. I have already filed this complaint as well as thru mail - my gmail id - [protected]@gmail.com.

This loan i have repaid before 6 years. And how they have charged thru ecs payment directly from my account.

Thanking you,
Yours faithfully,
Tushar prajapati

Bajaj finserv — daily unwanted calls - a menace. Please stop immediately [protected]

It is almost daily that i receive calls from your new - new no and calls from your executives at my number.

I do not understand if once i have said i am not interested in any kind of personal loans then why do i get daily recurring calls?

I have not any account in bajaj finserv & no emi card then calls from your executives at my number for personal loan.

I ask your executives then told you change no. Or purchases new sim.

This harassment is too much.

Please stop this harassment immediately. Remove my number [protected] from your calling list.

I received a phone call on 1.9.2017 bajaj finance gurgaon branch.
Calling no - +91 [protected] person mr. Shivam saxena. The person whatsapp no - +91 [protected]. If you want policy base loan 5, 00, 000. Send pan, aadhaar, bank statement, photo, cancel cheque. Send all doc. Nehakadam. [protected]@financier.com this mail id.
Then they ask 12500+25000+2000+18500 = 76, 000. So i was transfer in my and my wife and my friend account to below account.

Account details:
Bajaj allianz life insurance co. Ltd
A/c:-[protected]
Ifsc-utib0003290
Axix bank ltd.
Branch:-priyadarshani vihar

But still not get any bills and loan also. I have all transfer statement and whatsapp chats and voice call recording also. If you want i will be share with your team.
I was write a complaint for [protected]@bajajfinserv.in. They replay as its seems like to fraud case. Regarding this complaint, we request you to lodge a police complaint regarding further resolution of your complaint.

Please help me sir, i don't want any loan only refund.
I was arrange all money from my friend side and get some jewell loan.
Please help me.

I have change my ecs bank detail last 2.5 month but they are not updated my bank account detail so my missed 2 loan emi. I have received one mail that your emi card is temporary block.
Bajaj finance services are very poor.
Because without my any mistake they block my emi card or they don't fill my bank account number properly that's why bounce my emi

Hello Sir,

My name is Ritika Verma i am a consumer durable loan customer in bajaj finance. i ahve purchased a product in march 2017 for whcich EMI's are going on. but they deducted Rupees 295 as charged received mandate fail. Yesterday they charged twice for mandate failed even if EMI is on time. Total amount deducted= 295x3= 885 rupees. I request to refund my amount in my bank account. My bajaj customer id[protected]...

I have purchased a product from bajaj finserv emi plan now i just can't use the emi card for any purpose... I cannot show any detail of the card in my account my registered mobile number is [protected]
And my card number is [protected] i also want to use other of your product options if you solve this for me it's a request to active my card if it is possible

Hello,
My name is — and couple of days ago i took an item from showroom and first time i took the in finance, i was wrongly guided by executive about month and i got call from recovery batch and at that moment in fraction of seconds i paid online payment, i called back to their office to ask some information but i was shocked the way of talking rudely using unpalment language and really dont like, felt very bad, i don't don't like at all that person, his name is usman.

I'm a big fan of bajaj company i have 2 bajaj bikes and bajaj home items every thing, now onwards i will not percher any bajaj products.
I hope i will not get any trouble from your agent if i get the entire blame goes to the bajaj company.

Thanks to bajaj and thanks to every one.

Dear sir

Kindly change my register mobile number and my old number is [protected] my new number [protected]
My customer id 22661988.

Hi, this is to informed you that [protected] this number is registered in bajajfinserv my customer id is 22661988 and i lost this number recent time. So i want to replace this number with [protected] & my email id is [protected]@gmail.com actually i didn't received any sms since from last 4 months. So its quite diificult for me to get the details of all updations and emi so please make add my new number & email id as per my requirement...

Thanks & regards
Danish khan

Hi bajaj team,

I hope your company stands by the ethics and values that it states on the portal: https://www.bajajfinserv.in/finance/cultures-and-competencies.aspx

"we tolerate zero deviation from high standards of ethics and transparency. For us ethics translate into being fair, respectful and trustworthy in our dealing with each and every one we get in touch with."

Because i am totally feeling cheated and exploited by the way your company operates. I took a loan of approx. Rs 40000 in the month of june 2017 against two loan acccount nos. 5810cd[protected]With emi rs 2884) and
5810cd[protected]With emi rs 2434).

The first emi was auto-debited in the month of aug with no such hassle, but the emi that was to be auto-debited in the month of sep has not been no easy so far. It was scheduled for 2nd sep i believe, but no such amount was debited from my account.

Post this, i tried reaching your customer care no.[protected], but literally it is a pathetic ivr system with which you are trying to help your customers. I have been trying on this to have a word with customer care people, but no ivr option leads to it. Amazing service that you have been providing.

Now, comes the best part, that someone from bajaj calls me, and asks to pay the emi. When asked the reason to her that why the auto-debited was not processed, she admitted that there was some failure from their end. I agreed to pay the emi online, and i paid an amount of 5318 (Bil*[protected]/jici[protected] - on 11th sep 2017 at 01:11am) as per the amount displayed on the online line shared over sms.

But, the trouble did not stop here, an amount of rs 2434 was auto-debited on the 11th sep. My only point here is how a company running financial services, is working in such a pathetic manner that it cannot look up to if its customers' dues are processed or not. Now, i have received an sms from bajaj stating my emi card has been suspended for next 3 months due to non-receipt of emis.

I am totally alarmed with this situation, and looking forward to close the load account as soon as possible. I am repenting and regreting on my decision that i took to buy bajaj emi card.

Hoping this will be addressed, before i proceed for a legal procedure and closure of the loan account. I want rs 2434 back in my account asap as i have already made a payment of rs 5318 for both the emis.

Rishi gupta
+91-[protected]

Bajaj finserv — daily unwanted calls - a menace. Please stop immediately [protected]

It is almost daily that i receive calls from your 140xxxxxxx no and calls from your executives at my number [protected].

I do not understand if once i have said i am not interested in any kind of personal loans then why do i get daily recurring calls?

I have already blocked lot of your numbers but still they keep coming.

Stop this harassment immediately. Remove my number from your calling list.

I was trying to transfer my home loan from my current bank to bajaj finserv.

Bajaj finserv collected all the documents on 21st july 2017 signed from me. On 31st july 2017 they sent me a mail saying your amount is disbursed on 31st july 2017.

Then these sales managers said there is a legal issue and hence it will require more time. I patiently said ok and supported them with all the required documents. Then bajaj finserv team said let your ecs bounce with your current home loan account. I allowed that also to happen think bajaj will clear. But from 1st august 2017 till 31st august 2017 they have been fooling me saying they are trying to clear legal issue with my loan account which never happened.

On 3rd sept 2017 i requested bajaj to cancel my loan which they have not processed yet and they deducted my emi without disbursing the amount which is highly illegal.

This has affected me financial and my family is suffering. I am trying to reach out to them and they are not responding back. I request the team here to help me solve the problem. I want the loan to get cancelled and also my emi and all the penalty charges i had to bear returned back to me.

Hoping for help.

I have consumed loan from bajaj finserv with loan #400ecf40204312 whichi is of 6 months tenure with emi start date as[protected] and end date as[protected]. From the second installment, i have submitted for a change of bank by walk - in to branch on 4th july but this request was done on 7th, july which is been shown in there website. But from the second installment i see my request is not been done and i have charged with bounce charges. When i asked the same with pune headoffice by calling [protected] they replied that it takes 45 days which didn't happened until now. Because of there negligence my cibil score is been impacted and also even on my email request the people from bajaj are not responding.

Pls, sir, health insurance policy cancel immediately. My policy no. 4l6lip48250445, premium rs. 808/-so, ican also submitted cancellation form in bajaj finserv.in office in patna. Police holder name.. Sarvesh kumar sinha. My first premium date.. 05.09.2017. Because iam not interested this policy. Because iam not comfortable to pay this policy. So, pls inform me cancellation of this policy. By telephonic or mail, immediately.

Dear sir/mam,

I am jonnala ramakrishna, customer id 6051005
I have pre-approved loan of 466000/- i tried to avail loan of 4.5lakhs @15% interest emi comes to 10735/- for 5 years when i proceed further emi has changed to 13208/- and interest rate change to 15.22% why it showing.
If 15.22% also emi might be 10757/-.

I felt i was cheated i never expected such kind of tactics from bajaj company.

Hello,
Here is my loan account number : 404SAF28195913

There is a pure case of misguiding a customer.
I have been told by your executive there won't be any extra charge apart from principal amount.
But company has deducted insurance charge + ST charges + CIBIL score charge, which comes around 30K.
This is totally fraud. I am filing an FIR against the company.
I want to close this account by paying full amount, please let me know what is the procedure.

Total disbursal loan amount was 7 lakhs 90 thousand but now I have to pay 8 lakhs 20 Thousand.
Please help!

IT was clearly told to me that there won't be any foreclosure charges but now when am trying to close they are charging around 40K, What a fraud

I want to close the account paying full now. Please remove all the charges and show the correct amount in the use account so that I can do the payment.

Thanks,
Anurag

Costermer id 27147919
Name narayanasamy g
Mobile no [protected]
Loan account number 459ecf[protected] emi/month
Loan account number 459ecf47804982
1540/month
Am paying the emi on date without fail
My card is blocked without any reason am paying my emi on time then also they blocked the card... Am not getting any reason for that... Please unblock my card

Hi, this is to informed you that [protected] this number is registered in bajaj conserve and i lost this number. Recent time. So i want to replace this number instead of this number [protected]. Actually i didn't received any sms since from 2months. So, its quite difficult for me to get the details of all updations and emi so please make add my new number as per my requirement. Thanks sivaperuman

Hi team,

This is sujay chavan,

I have purchased samsung fridge through bajaj finserv last year (May 2017), now my loan amount has been paid but i haven't received my emi card yet.

Request you to please check and do the needful.

Below are my details

Gaurav deshpande
Mobile:- [protected]
Cust id:[protected]
Loan no :- 4170cd39209941

Regards,
Sujay chavan
Mo - [protected]

It is almost daily that i receive calls from your 140xxxx no and calls from your executives at my number [protected].

I do not understand if once i have said i am not interested in any kind of personal loans then why do i get daily recurring calls?

I have already blocked lot of your numbers but still they keep coming.

Stop this harassment immediately. Remove my number from your calling list. [protected]