Bajaj Finserv Complaints & Reviews

I have raised a ticket with them to reissue my finance card, however its been tow years they never responded to my issue. Srn12663196 is the ticket number they gave me last time however the card is still not delivered

Please find there response below
We sincerely apologize for the inconvenience that has been caused and appreciate your understanding and patience.

With reference to your email and as per our telephonic conversation [protected] this is to confirm that your emi card number xxxxxx8125 has been generated on 18/08/2017 and will get dispatched on your registered mailing address within 21 working days

Please find your registered mailing address where the emi card will be delivered, do write to us along with the scan copy of valid address proof incase you want any change in your present mailing address.

Your address[protected] floor 2, f no 203 nandi archana enclave, hyderabad, 500020.

And till now the card is not delivered.

Dear sir/madam,

I have availed a personal loan from bajaj finserv (Ac no mentioned above) due to unforeseen circumstances i have not been able to pay my emi for the last few months and have had irregularities on my emi's

I have had multiple emails, whatsapp communication with the following collection employees of bajaj finserve :

- sushant satvikdar - area collection manager
- rahul chandramore - collection executive

I have left my current organization and currently looking for employment for the last 6 months which is why this financial crunch

I have a father who is 70 years old and he's been harassed by your collection team which has resulted in him having a massive heart attack and he's now in the icu struggling his breath
Recently i got a call from my previous employer that they have received an arbitary notice from bajaj finance to represent them in court on my behalf

The collection team have been calling on my official number which does not belong to me since i have left the organization and harassing the person who is using the number

This is harassment and legally not permitted, i would urge you to please stop these asap

Name= pratibha r
Customer id= 33782945
Emi card no.= [protected]
Loan no. 5r3rcd24704900
Last year i had purchased a lg automatic washing machine worth of 16500 rupees from adkar electronics sullia under bajaj finance for 12 instalments
Loan amount has been paid off completely by march 2017.
So i request to unblock my emi card as soon as possible.
I want to purchase in future with this card. Please do the needful
Thank you

Please deactivate my bajaj finserv emi card. I am not using it. I don't have any pending transaction till date. This card deducted rupees 99 from my bank account for two times without my permission. Please deactivate this card as soon as possible.

Here is the details:-
Customer name: ramachandran p
Emi card no: [protected],
[protected]
My email id: [protected]@gmail.com

We took a home loan of 41 lacks from Bajaj Finserv.while waiting for the final possesion amount, we called call centre and asked the same and got to know that for the last Rs. 2lacks agent has given a insurance without our knowledge. When we message the agent he said surrender the insurance and get the remaining amount but as said by call centre we will only get 1.14k.why we should bear the loss? We have closed the personal loan and adjusted the home loan. Now we don't have any amount left for the possesion amount. PLEASE HELP.

First partners with iffy merchants. I held back one EMI so that they can also feel my pain and help against the merchant by at least taking my side. What I found is Bajaj Finserv has hired goons and ruffians who come to your house and use the coarsest language possible. They shout on top of their voice to let know the entire neighbourhood that this guy is a multi million dollar criminal. Even threaten me with FIR and confisticating my air conditioner which I had boughy from the loan. Not a word against the rubbish merchant. These Bajaj Finserv people just want our money at all cost, they dont care about ethics and law. I am really was not expecting this from Bajaj brand. They have thrown away all high court guidelines about collection agencies behaviour. I would not recommend anyone using Bajaj Finserv services. If somebody could file a suit against them, I will happily encourage and join it.

My customer id is 52268259. I have bought samsung led on emi from bajaj finance on 08.09.2017. Now i want to cancel the extended warrenty of asset care policy. My asset care policy number is 403bew49294933 my emi will be start from 05.11.2017 so do it fast. Please cancel cpp asset care policy.

My contact number : [protected]
Email id : [protected]@gmail.com

Name:pavankumar
Costomer id:34567715
Mobile no:[protected]
Card no:[protected]

My loan completed with bounce charges also please unblock my emi card because i purchase today. Please immidieate unblock my card this is my request. My card and is details submitted please unblock my card my loan amount its clear but not reviving box certificate also please send my nov also.

My name is shaik. Jakeer hussain. Am fron kadapa district in andhrapradesh. I am see this website last week then me apply this business nd presonance loan. But your branch officers not response to talk with my loan process. I have automobile shop in kadapa district my monthly income is[protected]. I have some personal problems so please arrange me personally r business loan. I have 10th class, inter nd degree origioriginal certificates nd oter i'd, and a aadhar nd driving licence. So pls arrange me sir pls. And also i have bank account nd cheque

Hi,
I have a ood lap with baja finance.
Lan is 401fsp32919477
Name :- bhumika sondhi

Crm named yogesh arora was assigned to me at the time of loan sanction. He forced me to take an insurance with the commitment to cancel it after 6th emi even though i was not at all interested in taking it.
When after 6th emi i tried to contact him, he sometimes picked and says that he will do but later does not respond. Then after few days i came to hear that he resigned. Now when i did a follow up via customer care, grievance cell, they made the surrender of insurance and refunded only rs 48000 out of the insurance amount of rs 100000.in just six months they deducted 52000 that too when i was given the commitment of full refund.
That’s really a cheater thing that bajaj being such a big company did with us.
Attached is the chat between yogesh and us which clearly states that i was not interested in taking that insurance.

Dear sir,

With reference to my account no. 4130cd00074423, i have closed this account last year and i have got the refund of annual card fees 99.00 after the file this complaint, and same they have charged for this year - rs 117.00 from my saving account.

I am requesting to you for refund this amount. I have already filed this complaint as well as thru mail - my gmail id - [protected]@gmail.com.

This loan i have repaid before 6 years. And how they have charged thru ecs payment directly from my account.

Thanking you,
Yours faithfully,
Tushar prajapati

Bajaj finserv — daily unwanted calls - a menace. Please stop immediately [protected]

It is almost daily that i receive calls from your new - new no and calls from your executives at my number.

I do not understand if once i have said i am not interested in any kind of personal loans then why do i get daily recurring calls?

I have not any account in bajaj finserv & no emi card then calls from your executives at my number for personal loan.

I ask your executives then told you change no. Or purchases new sim.

This harassment is too much.

Please stop this harassment immediately. Remove my number [protected] from your calling list.

I received a phone call on 1.9.2017 bajaj finance gurgaon branch.
Calling no - +91 [protected] person mr. Shivam saxena. The person whatsapp no - +91 [protected]. If you want policy base loan 5, 00, 000. Send pan, aadhaar, bank statement, photo, cancel cheque. Send all doc. Nehakadam. [protected]@financier.com this mail id.
Then they ask 12500+25000+2000+18500 = 76, 000. So i was transfer in my and my wife and my friend account to below account.

Account details:
Bajaj allianz life insurance co. Ltd
A/c:-[protected]
Ifsc-utib0003290
Axix bank ltd.
Branch:-priyadarshani vihar

But still not get any bills and loan also. I have all transfer statement and whatsapp chats and voice call recording also. If you want i will be share with your team.
I was write a complaint for [protected]@bajajfinserv.in. They replay as its seems like to fraud case. Regarding this complaint, we request you to lodge a police complaint regarding further resolution of your complaint.

Please help me sir, i don't want any loan only refund.
I was arrange all money from my friend side and get some jewell loan.
Please help me.

I have change my ecs bank detail last 2.5 month but they are not updated my bank account detail so my missed 2 loan emi. I have received one mail that your emi card is temporary block.
Bajaj finance services are very poor.
Because without my any mistake they block my emi card or they don't fill my bank account number properly that's why bounce my emi

Hello Sir,

My name is Ritika Verma i am a consumer durable loan customer in bajaj finance. i ahve purchased a product in march 2017 for whcich EMI's are going on. but they deducted Rupees 295 as charged received mandate fail. Yesterday they charged twice for mandate failed even if EMI is on time. Total amount deducted= 295x3= 885 rupees. I request to refund my amount in my bank account. My bajaj customer id[protected]...

I have purchased a product from bajaj finserv emi plan now i just can't use the emi card for any purpose... I cannot show any detail of the card in my account my registered mobile number is [protected]
And my card number is [protected] i also want to use other of your product options if you solve this for me it's a request to active my card if it is possible

Hello,
My name is — and couple of days ago i took an item from showroom and first time i took the in finance, i was wrongly guided by executive about month and i got call from recovery batch and at that moment in fraction of seconds i paid online payment, i called back to their office to ask some information but i was shocked the way of talking rudely using unpalment language and really dont like, felt very bad, i don't don't like at all that person, his name is usman.

I'm a big fan of bajaj company i have 2 bajaj bikes and bajaj home items every thing, now onwards i will not percher any bajaj products.
I hope i will not get any trouble from your agent if i get the entire blame goes to the bajaj company.

Thanks to bajaj and thanks to every one.

Dear sir

Kindly change my register mobile number and my old number is [protected] my new number [protected]
My customer id 22661988.

Hi, this is to informed you that [protected] this number is registered in bajajfinserv my customer id is 22661988 and i lost this number recent time. So i want to replace this number with [protected] & my email id is [protected]@gmail.com actually i didn't received any sms since from last 4 months. So its quite diificult for me to get the details of all updations and emi so please make add my new number & email id as per my requirement...

Thanks & regards
Danish khan

Hi bajaj team,

I hope your company stands by the ethics and values that it states on the portal: https://www.bajajfinserv.in/finance/cultures-and-competencies.aspx

"we tolerate zero deviation from high standards of ethics and transparency. For us ethics translate into being fair, respectful and trustworthy in our dealing with each and every one we get in touch with."

Because i am totally feeling cheated and exploited by the way your company operates. I took a loan of approx. Rs 40000 in the month of june 2017 against two loan acccount nos. 5810cd[protected]With emi rs 2884) and
5810cd[protected]With emi rs 2434).

The first emi was auto-debited in the month of aug with no such hassle, but the emi that was to be auto-debited in the month of sep has not been no easy so far. It was scheduled for 2nd sep i believe, but no such amount was debited from my account.

Post this, i tried reaching your customer care no.[protected], but literally it is a pathetic ivr system with which you are trying to help your customers. I have been trying on this to have a word with customer care people, but no ivr option leads to it. Amazing service that you have been providing.

Now, comes the best part, that someone from bajaj calls me, and asks to pay the emi. When asked the reason to her that why the auto-debited was not processed, she admitted that there was some failure from their end. I agreed to pay the emi online, and i paid an amount of 5318 (Bil*[protected]/jici[protected] - on 11th sep 2017 at 01:11am) as per the amount displayed on the online line shared over sms.

But, the trouble did not stop here, an amount of rs 2434 was auto-debited on the 11th sep. My only point here is how a company running financial services, is working in such a pathetic manner that it cannot look up to if its customers' dues are processed or not. Now, i have received an sms from bajaj stating my emi card has been suspended for next 3 months due to non-receipt of emis.

I am totally alarmed with this situation, and looking forward to close the load account as soon as possible. I am repenting and regreting on my decision that i took to buy bajaj emi card.

Hoping this will be addressed, before i proceed for a legal procedure and closure of the loan account. I want rs 2434 back in my account asap as i have already made a payment of rs 5318 for both the emis.

Rishi gupta
+91-[protected]

Bajaj finserv — daily unwanted calls - a menace. Please stop immediately [protected]

It is almost daily that i receive calls from your 140xxxxxxx no and calls from your executives at my number [protected].

I do not understand if once i have said i am not interested in any kind of personal loans then why do i get daily recurring calls?

I have already blocked lot of your numbers but still they keep coming.

Stop this harassment immediately. Remove my number from your calling list.