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Bajaj Finserv Complaints & Reviews

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Updated: Oct 24, 2025
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Bajaj Finserv reviews & complaints page 245

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P
Prabhudeva R S
from Bengaluru, Karnataka
Sep 9, 2017
Resolved
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Address: Mysore, Karnataka, 570002
Website: www.bajajfinserv.in

Loan account no.5080cd42826542, emi amount debited to my bank a/c on 04.09.2017, but still i am getting calls and sms s stating that your emi was not paid. (Really it is threatening of course) i tried to contact the right person but in vain. Nobody is bothered about it. They does not have call centre facility to speak directly to the customer care executives. So, i request your goodself to take necessary action in this regard and do the needful. This happens regularly to most of the customers
+1 photos
Oct 16, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
Bajaj Finserv Customer Care's response
Hi, we have noted your details and will get in touch with you at earliest.
Verified Support
Sep 15, 2017
Bajaj Finserv Customer Care's response
Hi Prabhudeva, Greetings from Bajaj Finserv! with reference to your post and discussed, as confirmed your loan related query has been resolved.
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    praniti bhawar
    from Pune, Maharashtra
    Sep 12, 2017
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    Address: Pune, Maharashtra, 411014

    I was taken loan on 24/1013 of rs 30900 and also repayment that loan ..
    but still my account is active ..ur website not working...my loan account no is 4020CD00698337...on that time i buy 1 LED tv and took 30000 rs loan but in my credit report it still shows that above account is still activeSO PLEASE CLOSED THAT ACCOUNT IMMEDIATELY MY MAIL ID IS [protected]@gmail.com and mob no is [protected]..
    Bajaj Finserv customer support has been notified about the posted complaint.
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      D
      davidfranklin1985
      Sep 8, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 600014

      Dear bajaj finance team,
      I am receiving regular phone calls from bajaj finance service from various executives regarding to take gold loan/overdraft. I am not interested to take any such loan. So please stop the same immediately, i have informed many times but your people always disturbing me. If not than i shall move to consumer court. My mobile no [protected].

      Still i'm receiving the call from your side. Please stop it.
      Oct 22, 2017
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Sep 09, 2017
      Bajaj Finserv Customer Care's response
      Hi, we regret the inconvenience caused!We have noted your details and we will get back to you at the earliest.Thank you.
      Verified Support
      Sep 09, 2017
      Bajaj Finserv Customer Care's response
      Hi, your request is under process. We will get in touch with you within 48 hrs
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        S
        Santosh A Gosavi
        from Latur, Maharashtra
        Sep 7, 2017
        Resolved
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        Address: Thane, Maharashtra, 421201

        Dear sir,
        I am santosh gosavi
        My cust id 8624290
        My emi card online fraud transection from flipkart internet pvt ltd # pune on dated 20/09/2017.
        After transection before product delivered i received call from bajaj finserv for transection verification and i told to bajaj i did not done any transection that day. So pls cancelled this transection and i permanantly blocked my emi card at the same time.
        There after i received 1 email from bajaj as given below.
        Dear santosh gosavi,
        Welcome to bajaj finserv emi network.
        Thank you for using your emi card for the purchase at flipkart internet pvt ltd # pune for rs.59, 999 on date[protected].
        We are pleased to inform you that your loan for this purchase has been processed.
        Loan details
        Customer id 8624290
        Loan account number 577ecf48231005
        Loan applicant name santosh gosavi
        Product consumer finance
        Asset description online-ecf/online invoice
        Gross loan amount rs. 59, 999
        Net loan amount rs. 57, 167
        Gross loan tenure (In months) 3
        Net loan tenure (In months) 3
        Number of advance emi (In months)
        0

        Advance emi amount rs. 0
        Loan amount less advance emis rs.59, 999
        Charges from customer rs. 0
        Other charges rs. 0
        Rate of interest 0 %
        Interest paid by manufacturer/dealer rs. 2, 832
        Manufacturer/dealer interest rate (%) 29.51 %
        Bfl - irr mfgr dlr + cust interest rate (%) 29.51%
        Emi details
        Emi amount rs. 20, 000
        First emi date [protected]
        Last emi date [protected]

        Experia details
        You can also access your loan details by logging onto our customer portal experia

        To download the bajaj finserv experia app, sms app to [protected] and access you loan details.
        Please note:
        Balance/charges: you are requested to maintain adequate balance in your bank account at least 3 days prior to due date, as non-realization of emi would result in the levy of late payment in addition to payment bounce charges.
        Bureau rating: any delay in clearing of the outstanding payment may also adversely impact your cibil rating.
        Pin details: sms to [protected] from your registered mobile number
        Emi card loan limit: sms to[protected] from your registered mobile number
        Fees and charges applicable:
        Type of fee charges applicable
        Emi bounce charges rs.350/- per bounce
        Penal charges 2% per month
        Emi card annual fee rs.99/- if the card is not used in the last 12 months
        Statement of account customer portal - nil branch walk in - rs.50
        No objection certificate customer portal - nil branch walk in - rs.50

        We are committed to resolve your query/grievance in 48 hours, else we assure you a call back. If you are not happy with the response you can write to us on [protected]@bajajfinserv.in.in case of further escalation, you can write to us on [protected]@bajajfinserv.in
        Click here to know more about the terms and conditions.
        This is a system generated letter and does not require any signature.
        Warm regards,
        Bajaj finserv
        Bajaj finance limited.

        As i didn't about the this purchase any item and i have recd veryfication call about this transection from bajaj. I rejected this transection at the time of veryfication call and i even my emi card is blocked permanantly.

        So this transection is rejected so i am not responsible about this transection and bank payment.
        Kindly cancle my emi form bank.

        Regards

        Santosh anantrao gosavi
        [protected] and [protected]
        Oct 9, 2017
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Sep 08, 2017
        Bajaj Finserv Customer Care's response
        Hi, we have noted your details and will get back to you at earliest .
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          S
          shreekant rathod
          from Chamrajnagar, Karnataka
          Sep 7, 2017
          Resolved
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          Address: Bangalore, Karnataka, 560083

          Hi dear sir / medam

          I am shreekant ur exciting coustmor i am taking 4 loans from bajaj finance i am very happy with u
          Sea my exciting loan track no cheak bouns no delay payment but i applying a small little loan for 10000 only y r u rejected plz consider my loan track with u plz do need fully my request and approvals my loan

          Thanks to
          Regards
          Shreekant p rathod
          [protected]
          Oct 22, 2017
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Sep 08, 2017
          Bajaj Finserv Customer Care's response
          Hi, we have noted your details and will get back to you at earliest .
          Verified Support
          Sep 11, 2017
          Bajaj Finserv Customer Care's response
          Hi Shreekant, we regret the inconvenience caused. As per our discussion you have confirmed that the sales executive have contacted you. We assure you that your feedback will be shared with the concern team to improve our service.
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            B
            Batchu Kiran Kumar
            from Visakhapatnam, Andhra Pradesh
            Sep 6, 2017
            Resolved
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            Address: Guntur, Andhra Pradesh, 522002

            Dear sir, today i received a call saying that they are from bajaj finance and asking for any requirement for personal loan zero percent interest. They asked us to send my aadhar, pan, cancelled cheque and bank statement - shall i trust them? Is it right way to send these details? Is bajaj finance giving loan approval over phone?

            Please clarify me.

            Kiran
            Oct 8, 2017
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Sep 07, 2017
            Bajaj Finserv Customer Care's response
            Hi Batchu Kiran Kumar, Greetings from Bajaj Finserv ! thanks for writing to us .We will share your feedback with the concerned team
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              H
              heysayanbro
              from Kolkata, West Bengal
              Sep 6, 2017
              Resolved
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              Bajaj finserv are cheaters. They first blocked my card temporarily while i was purchasing a mobile phone. Now when i contacted them via eelectronic mail, the card got permanently blocked. Even they replied that your card got blocked for one of the reasons (And then shared a bunch of list).
              Actually the thing is that bajaj executives and staffs are cheaters and illiterates. They don't know any thing. Thats why they don't have an executive talk option in their contact us no..
              Better leave india bajaj finserv. Don't spoil our life and money with your nuisanse emi cards you #.
              Oct 11, 2017
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Sep 07, 2017
              Bajaj Finserv Customer Care's response
              Hi, we regret the inconvenience caused. Kindly share your contact details to assist you further
              Sep 10, 2017
              Updated by heysayanbro
              Contact No. [protected]
              Name - Manoj Kumar Saha

              Call me up...lets have a talk 😑
              Sep 23, 2017
              Updated by heysayanbro
              See, after 13 days also, there is no reply from Bajaj. Bajaj Finserv is the no.1 cheater emi company in the world. Why don't you go to hell? You guys are taking so much of money from the customers and yet not providing perfect services. ##### people everywhere
              Nov 17, 2017
              Updated by heysayanbro
              replying after 3 months, yet no solution came or no reply received from Bajaj Finserv. ### service
              You take your company and move out of India. Don't harass customers like this. Fraudsters
              My EMI Card is block. But I have paid all amount of products. I want to perches more product. But my card is block. Plz unblock my card. This is my humble request. To Bajaj finance. My card no. Is [protected]. Name AMOL. Dadaji. SHRIRANG.card valid till 11/25

              emi card blocked without reason - Comment #2843206 - Image #0
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                R
                Rajendra89
                from Adoni, Andhra Pradesh
                Sep 6, 2017
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                Address: Anantapur, Andhra Pradesh, 515801

                Please stop the loan alert calls from bajaj finance today only i got 30 above phone calls from bajaj finance towards loan installment as i'm well aware of that and i have sufficient funds in my account. My mobile number is [protected]. I don't want any loans and this disturbing calls from your end. Please do not irritate like this it will move customers away from you.
                +7 photos
                Oct 19, 2017
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Sep 07, 2017
                Bajaj Finserv Customer Care's response
                Hi, we have noted your details and will get back to you within 24 hrs
                Verified Support
                Sep 08, 2017
                Bajaj Finserv Customer Care's response
                Hi, your request is under process. We will get in touch with you within 48 hrs
                Verified Support
                Sep 18, 2017
                Bajaj Finserv Customer Care's response
                Hi, Greetings from Bajaj Finserv! With reference to your post we regret the inconvenience caused. We would like to inform you that on the basis of your request we have listed your mobile number ending with ******6234. We request you to kindly bear with us for 48-72 hours to get our records updated
                Hi my name karthikeyan my registration mobile number is [protected]my emi card is blocked how can I unblock i call to customer service but no response so please unblock my emi card soon
                Bajaj Finserv Customer Care's response, Sep 11, 2017
                Verified Support
                Hi, we have noted your details and will get in touch with you at earliest.
                Bajaj Finserv Customer Care's response, Sep 11, 2017
                Verified Support
                Hi, Greetings from Bajaj Finserv! We tried calling you multiple times on ****1541 but call was disconnected . Your request is under process, shall update you once resolved. Thank you.
                Bajaj Finserv Customer Care's response, Sep 12, 2017
                Verified Support
                Hi, Greetings from Bajaj Finserv! We wish to inform you that your EMI card ****76874 has been activated successfully for further purchases . Thank You
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                  A
                  Abu Sign
                  from Chennai, Tamil Nadu
                  Sep 4, 2017
                  Resolved
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                  Resolved

                  Dear sir/madam,

                  My name is balkis fathim a (Customer id[protected]

                  Contact no: [protected].

                  Residential address: no:2380, dr. Ambedkar nagar, west velachery, chennai-600 088.

                  I have taken 7 loans for home product by using bajaj emi card. I have been paying my emi amount on the correct date. Resently 05/07/2017 one of my due amount is 4, 250/- (4030cd[protected] but they have added some extra amount in the due without my knowledge and made my cheque bounce. I have the bank statement proof that i was having the due amount of 4, 250/- in my account. Bajaj amount collecting agents contacted us and talked rudly and badly to me and my husband. They made us so depressed and they gave mental trouble by calling frequently every one second. That agent names are udhya ([protected]) & ravathi. I have the recording calls they have talked me. The mistake is done by bajaj finserv and because of your mistakes i have to pay fine amount in my bank as will as in your bajaj finserv. And more over my emi card is been blocked. I need my penalty amount to be payed to my bank account. And my emi card should be unblocked immediately, i cant wait for 105days to unblock my emi card. Without any mistakes i can't bare... I want my card to be unblocked immediately. Otherwise i can't pay my upcoming due for the products. Unblock it immediately
                  Oct 6, 2017
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 05, 2017
                  Bajaj Finserv Customer Care's response
                  Hi, we regret the inconvenience caused!We have noted your details and we will get back to you at the earliest.Thank you.
                  Sir wat may be the reason for blocking I am prompt payer u can see my payment till today not even single day I am default pl reply
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                    B
                    bandarushyam
                    from Mumbai, Maharashtra
                    Sep 4, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400010

                    Daily i am getting ivr calls from different numbers of bajaj finserv. I have given compliant about the same to bajajfinserv by email to [protected]@bajajfinserv.com. However the same thing is continuing. Even i am getting calls on weekends and national holidays time also. They are mindlessly making calls repetitively from different numbers. If the same things continue i will take up the matter with honurable high court from breaching of my fundamental right of right to privacy.
                    Oct 19, 2017
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Sep 01, 2017
                    Harbans Singg's response
                    [protected]@gmail.com
                    Verified Support
                    Sep 04, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, we regret the inconvenience caused. Kindly DM your contact details to assist you further for stopping the promotional calls.Thank you.
                    Sep 04, 2017
                    Updated by bandarushyam
                    My number is [protected]. Please stop calls to this number.
                    Verified Support
                    Sep 11, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, we have noted your details and will get in touch with you at earliest.
                    Verified Support
                    Sep 11, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, your request is under process. We will get in touch with you within 48 hrs
                    Verified Support
                    Sep 15, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, Greetings from Bajaj Finserv! With reference to your post we regret the inconvenience caused. We would like to inform you that on the basis of your request we have listed your mobile number ending with ******1048. in our DNC registry. We request you to kindly bear with us for 48-72 hours to get our records updated.Confirmation has been sent to your email id.
                    Chilakaluripet city. Postal pin..522616..( guntur dist..andhra pradesh ) bajaj finserv recovery team Had Harassed and broken our households like tv etc.i have compliant to bajaj finance manager sravan Kumar ( [protected])... but they didn't take any action on recovery Officer Mr Ravi and Mr kumar
                    Bajaj Finserv Customer Care's response, Sep 11, 2017
                    Verified Support
                    Hi we regret the inconvenience caused. Kindly share your contact details to assist you further
                    Dear Sir, Madam I took a mobile loan from Bajaj Finserv in 2015. I have compleated all loan due. but my EMI Card has been blocked yet.
                    i have given request to unblock. But not yet unblocked.

                    My card NO : [protected]

                    PLEASE UNBLOCK MY CARD AND GIVE NOC
                    My supercard verification is pending more than one month
                    My registered cell no. Is [protected]
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                      A
                      amol7688
                      from Pune, Maharashtra
                      Sep 3, 2017
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra, 411037

                      My customer id:
                      My loan account no: 4020cd23427820 emi 2084
                      My loan account no: 4020cd23427864 emi 1625
                      My loan account no: 4020pl08598746 emi 3629

                      Emi paid till 01.06.2017 for ecs.
                      Due shown 02.09.2017 correctly
                      But, i got message emi eue pending and also my emi card blocked due to cheque bounce.
                      I have paid emi in advance one day. How can block my emi card.
                      Please unblock my emi card and sent revised statement to me.
                      Name:amol jadhav
                      Oct 5, 2017
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Aug 28, 2017
                      QThree Internet's response
                      pls quick response to us
                      Aug 29, 2017
                      కందడి సుధాకర్ రేడ్డీ's response
                      please deactivate my phone safe policy
                      Aug 29, 2017
                      కందడి సుధాకర్ రేడ్డీ's response
                      please deactivate phone sefe policy
                      Verified Support
                      Sep 04, 2017
                      Bajaj Finserv Customer Care's response
                      Hi, we regret the inconvenience caused!We have noted your details and we will get back to you within 24 working hrs.
                      Sep 05, 2017
                      jaikamboj4466's response
                      i attach my laptop serial no
                      Rs-116 deducted from my account showing BAJAJFIN_MNDTVRFCHGS but in my statement there is no information about the deduction. I have already paid the EMI on time & the extra service charges including EMI Card charges.There is no response from customer service regarding the deduction.

                      Please resolve it ASAP
                      I don't phone sefe insurance, my no [protected] plz call me sir
                      Please unblock my Bajaj EMI Card due to my card cheque bounce.so pls unlock my EMI card number is [protected] customer id 21009770
                      Hi
                      sir, my name:AMBATI CHANDRA SEKHAR
                      my loan number L2WVIZ04790085
                      my old phone number [protected]
                      my new phone number [protected]
                      My old mobile number is [protected] its you have registerd but this number is not i have so request to you please you update my new number [protected] thankyou
                      I want to cancel my phone safe insurance my registered mobile no is [protected]

                      emi details - Comment #2841701 - Image #0
                      Sir I am Paul prabhu still I didn't receive my emu card it's already 6 months gone my registered number [protected] please check it and send me the message
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                        K
                        Karthick Kumanan
                        from Hosur, Tamil Nadu
                        Sep 3, 2017
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600063

                        My registered number: [protected]
                        Bajaj is not taking emi amount from my account but bajaj is sending your due date for emi is aug 2 but now date is aug 3,,, i don't know what is the reason,,,
                        If you are not taking the money you have to inform the valid reason but i tried to contact bajaj finance but unable to connect through customer care
                        So take a complaints and pls call to this number-[protected]
                        Oct 15, 2017
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 04, 2017
                        Bajaj Finserv Customer Care's response
                        Hi, Greetings from Bajaj Finserv!We wish to inform you that your current month EMI is under presentation, and we will receive the final updation of payment by 13th Sept 2017. Request you to keep your account funded for EMI clearance.Thank you.
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                          A
                          AMIT TARALKAR
                          from Mumbai, Maharashtra
                          Sep 3, 2017
                          Resolved
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                          Resolved

                          personal loan frauds

                          Address: Thane, Maharashtra, 400602

                          On portal i recd an offer of rs 460000 pre approved loan. When i submitted my documents there was no response for next 4 days. I recd a call from bajaj finserv thane ashar it park branch from nitish. He told me that due to some reason they have approved rs 1.25 lacs as against rs 4.60 lacs due to technical reason with 3% service charge and 1.99% flat monthly interest. Due to medical emergency i accepted the offer. I was told that my amount...
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                          Srinivasa Guptha V
                          from Bengaluru, Karnataka
                          Sep 2, 2017
                          Resolved
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                          Resolved

                          Address: 560094

                          Dear sir/madam,

                          Please note bajaj finserv emi card regularly we wont use, i want to cancel the card/close the card, unnecessary annual charges company is debiting to my account, which was not communicated to me at any point of time.

                          Help me to cancel/close the card and further should not debit to my account for any annul charges in this regards.

                          Kindly do the needful.
                          Oct 6, 2017
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Aug 29, 2017
                          Grish Gour's response
                          Change mobile no and update my email id
                          Verified Support
                          Sep 05, 2017
                          Bajaj Finserv Customer Care's response
                          Hi, Kindly DM your contact details to assist you further.
                          I have emi card no [protected].I had lost my old no [protected] and have to change it by[protected].
                          I wish to renew my Bajaj Finserv EMI Card No- [protected] which has been expired from 09/2015.
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                            Brendon Buthello
                            from Jammu, Jammu and Kashmir
                            Sep 2, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 307510

                            Bajaj finserv has been continuously spamming my phone number - [protected], for several times a day despite expressing my disinterest in their offerings. Also, they call from several numbers making it almost impossible to gauge whether it is a spam call or not. Their calls are disrupting my business calls on a daily basis.

                            I had previously enquired about ac instalments and even got it done through the company in april. I had asked for a loan from them in feb but their procedures did not go through. Since then i have been thwarting their customer centre calls on a daily basis. Previously, those calls were 1-2 in a day. But nowadays, they come in the morning, in the afternoon and the evenings. I am quizzical how can such a company not pay heed to my requests of stopping these calls. Previously, they were irritating, now they are downright torturous. I am a writer and these calls are completely uncalled for, during the day especially when i am working. Please get this company banned for such heavy-handed and unethical practices.
                            Oct 22, 2017
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 04, 2017
                            Bajaj Finserv Customer Care's response
                            Hi, we regret the inconvenience caused!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                            Verified Support
                            Sep 12, 2017
                            Bajaj Finserv Customer Care's response
                            Hi, Greetings from Bajaj Finserv!With reference to your post we regret the inconvenience caused. As discussed we would like to inform you that basis your request we have listed your mobile number ending with *****8298 in our DNC registry.We request you to kindly bear with us for 48-72 hours to get our records updated .Confirmation has been sent to your email id. For any further clarifications write to us at [protected]@bajajfinserv.in. Thank you.
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                              Prasanna Pk
                              from Coimbatore, Tamil Nadu
                              Sep 1, 2017
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600107

                              Hi bajaj team,

                              I have been receiving calls from the advocate of delhi court saying the complaint no 910 filed against me from bajaj to pay the fine amount on the loan no 4030cd17631737 in which i bought a washing machine.
                              When i started paying the emi only i came to know the cheque was bouncing even though i had enough money on my account
                              So a person from the agency collected the amount in person.
                              I don't know there is a fine for bounce and rather i haven't informed about this.
                              Atlast after completed the emi for the principal amount. Now only i am informed about this fine. If someone had informed this earlier i would have went to the office and finished this then itself.

                              Now they want us to pay 3300rs and the card is blocked and for me it is a huge amount to pay. I itself in a bad financial situation now. Please help me.

                              Thanks in advance.

                              Regards
                              Ravi
                              Oct 7, 2017
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 04, 2017
                              Bajaj Finserv Customer Care's response
                              Hi, we regret the inconvenience caused!We have noted your details and we will get back to you within 24 working hrs.Thank you.
                              Thank you team for your kind consideration
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                                Amitgx
                                from Kharagpur, West Bengal
                                Sep 1, 2017
                                Resolved
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                                Resolved

                                Address: Darjeeling, West Bengal

                                The above named agent has been continiously harrasing me for installments by telling that my three installments are due whereas my only one installment is due till date since i am out of station he is harrasing my mom at my residence and is continiously calling me up and also harrasing me.
                                I would be highly obliged if nessary action is taken against him
                                I had purchased a two wheeler bearing no wb 74-aj3950 in the year 2016. Whereas from my end i shall surely pay my two wheeler installment along with the required fine.
                                My mail id is amitgx7 @gmail.com
                                Oct 3, 2017
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 01, 2017
                                Bajaj Finserv Customer Care's response
                                Hi, please call our auto loan team on [protected] from Monday to Saturday from 9.30 am to 6.30 pm or write to them at [protected]@bflaf.com for any queries related to auto loans. You can also visit bit.ly/TwoWheelerFinance_BFL
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                                  vasansrine
                                  from Chennai, Tamil Nadu
                                  Sep 1, 2017
                                  Resolved
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                                  Resolved

                                  After 8 months of payment last month was really miserable. I got "n" number of calls from bajaj call centre insisting me to do the payment.
                                  I have already provided my authorization to bajaj to auto debit the amount from my account, then why am i getting calls. I tried calling their number its no use because you cannot reach an agent you will always hear the automated voice. Next try is that raised the request through mobile app, the one good reply or a common reply which will say that your payment is in presentation.
                                  No information about the issue. When i cross check the statement i came to know that the ecs has been rejected by the bank. After 8 months of emi how come a bank will reject the payment. Something is not right.

                                  Now all of a sudden i received a call from the call centre stating that a guy will come to you house kindly sign the ecs mandate form.

                                  Iam still thinking whether to sign or not. Also without informing they have reduced my emi card value.

                                  Once bajaj finserv was the best, but now its not.
                                  Oct 20, 2017
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 02, 2017
                                  Bajaj Finserv Customer Care's response
                                  Hi, we regret the inconvenience caused!Kindly DM your contact details to assist you further.Thanks,
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                                    Abu Sign
                                    from Chennai, Tamil Nadu
                                    Sep 1, 2017
                                    Resolved
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                                    Resolved

                                    My name is balkis fathim a (Customer id[protected]
                                    Contact no: [protected].
                                    Residential address: no:2380, dr. Ambedkar nagar, west velachery, chennai-600 088.
                                    I have taken 7 loans for home product by using bajaj emi card. I have been paying my emi amount on the correct date. Resently 05/07/2017 one of my due amount is 4, 250/- (4030cd[protected] but they have added some extra amount in the due without my knowledge and made my cheque bounce. I have the bank statement proof that i was having the due amount of 4, 250/- in my account. Bajaj collecting agents contacted us and talked rudly and badly to me and my husband. They made us so depressed and they gave mental trouble by calling frequently every one second. That agent names are udhya ([protected]) & ravathi. I have the recording calls they have talked me. The mistake is done by bajaj finserv and because of they mistakes i have to pay fine amount in my bank as will as in bajaj finserv. Kindly requested to solve my problem and i need my loss amount.
                                    Oct 10, 2017
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 02, 2017
                                    Bajaj Finserv Customer Care's response
                                    Hi, we regret the inconvenience caused!We have noted your details and and we will get back to you at the earliest. Thanks.
                                    Sep 04, 2017
                                    Updated by Abu Sign
                                    Without my mistake the card is been blocked. I want my card to be unblock immediately. Now
                                    Verified Support
                                    Sep 05, 2017
                                    Bajaj Finserv Customer Care's response
                                    Hi, Greetings from Bajaj Finserv! We regret to inform you that your EMI card ****9217 has been blocked for 105 from 31st Aug 17 inline with our credit norms.
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                                      Dgaurav25
                                      Sep 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411045

                                      Hi Team,

                                      This is Gaurav Deshpande,

                                      I have purchased Mobile through Bajaj Finserv last year(June 2016), now my loan amount has been paid but I haven't received my EMI card yet.

                                      Request you to please check and do the needful.

                                      Below are my details

                                      Gaurav Deshpande
                                      Mobile-[protected]
                                      Cust ID 33731231

                                      Regards,
                                      Gaurav Deshpande
                                      Mo- [protected]
                                      Oct 10, 2017
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 02, 2017
                                      Bajaj Finserv Customer Care's response
                                      Hi, we regret the inconvenience caused!We have noted your details and and we will get back to you at the earliest. Thanks.
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