Bajaj Finserv Complaints & Reviews

Date of incident[protected]
Mobile no:[protected]
I have lost my mobile early morning between 7:15am to 7:45am @ out sideof railway station primises (Gulbarga).
Imei no [protected].
Mobile cost 19200/-
Moble color: gold
In your bajaj office no proper responce giving for me. I have already paid two emi... I have lost my mobile in 1 month, so request you to please give me same mobile in insurance.. As per t&c 15% didection is there, so please didect that and i will pay the rest amount..

I have been asked to pay emi of rs 2200 towards a loan amount of rupees 11000. A loan amount which i am totally clueless about.
In light of the same i consider this as a total fraud on part of bajaj finserv.
If i do not get an appropriate reply within 24 hours. I will initiate legal action against bajaj finserv.

My details are as below.
Transaction details :[protected]
E mail id : [protected]@gmail.com

Veerpal subhedar singh

I just got a message saying "your card is permanently suspended" what is the reason for it. This is not fair. I am paying all ma loan amount correctly. But still y these things. I want the reason.

I have seen my account and loan amount is deducted on 2nd june as well, then why the card is suspended. If required i can share the transaction id.

Whats the reason of such a suspension of the emi card. Pathetic!

Contact me at [protected] and unblock my card.

400dpf[protected]
400rem34657716
400pst28636077
Hi i'm paying all the emi on time... What is the reason to block the card i need response soon by your department or else
I will drag this to consumer court!! There
Was no prior message or email from ur end... I hate ur services... I need immediate enquiry about this issue... So careless ur company is... Not even responding on email after emailing so many times

Out of the blue received a sms saying the card ending in 1070 is permanently blocked. I want to know why? Till date no emi has ever bounced or delayed. I last used the card in march and since then also no emi has ever bounced. Are you bloody running a grocery shop? Reply immediately cheaters. Why do you people always want to cheat and follow unethical practices? You sent the message when your so called executives are also not available. You have the worst customer care center in the world. Unblock my card with immediate effect else close the loan which is currently running. Suspend that loan too permanently bloody frauds.

While purchasing with bajaj emi card through online site like flipkart & amazon. Otp not generating during transaction. Instead of otp fresh nachupdate required. Msg coming to registered mobile no. So called to bajaj finserv customer care & as per them the following documents submitted to nearest bajaj finserv, pondicherry.
1. Cancelled cheque. -01no.
2. Address proof.-01no.
3. I-d proof.-01no.
4. Ecs mandate form -04nos.
In the month of march 2017.
2 r 3 times visted bajaj finserv, pondicherry. For get the status of the nach update.
But whenever im visitng there they are saying under process & msg will come once they udpate.
Now almost 4 months gone. Still pending.

My details:
Customer id -9892859
Contact no:[protected]
Vinoth kumar. K

Kindly suggest further to proceed. Or else online uploading futures will be so useful instead of stand in que branch office. That peoples simply saying.. Willupdate soon.

Loan acount no. 410pro18628925


This is to bring to your kind knowledge that i had availed the above mentioned unsecured loan of rs. 20 lacs from bajaj finance upon their offering of such loan to me. The loan was approved by me with the condition of nil foreclosure charges. The loan was accordingly signed with nil foreclosure charges. (Proof of the same is attached as annexure i). The timely repayment of the loan as per emi schedule started on 2nd feb 2016. Timely and regular payments are going since then.
On 23rd may 2017, i requested the company for a foreclosure statement. I was shocked to find a foreclosure charge of 4% + taxes. I wrote to the company, mailed to them, spoke to the concerned officers, but was met with a deaf ear. They cited some recent changes in company regulations. I insisted that the same could not apply retrospectively. The concerned officers posed their helplessness.
I request your kind self to please help and also take measures that such fraudulent practices at the time of grabbing business be completely stopped for all times to come. Innocent consumers suffer largely on such counts.
Thanking you in anticipation.

Yours faithfully,

Manoj kumar agarwal
[protected], [protected]

I have contacted (08-jun-2017) customer care and complaint about my ac issue also updated my policy no :og[protected]-00200262 and they replied me and logged complaints so that the service agent would contact me with in 24 to 48 hrs but i didn't receive any response from service agent

Also i have tried multiple times but i didn't received any support from service agent

In addition they provided the toll free number in policy[protected] and i tried but i got the automatic message like "please provide your number will call back you soon" but they never call back
Also i reported my issues through email but they never respond ew. [protected]@bajajallianz.co.in

I think they did same for many person to cheat the amc amount

Sir,

Without intimating customer about emi date and ecs presentation - cheque return is updated in loan account, due to which baja gold emi card is not operation.

Raised complaint for the same in baja finserv, but no response. Hence requesting you to look into this issue on priority.

Loan account details for your reference:
—
Loan account no: 400sce39438288
Name : neeraja velamakanni
Reg. Mobile no : 91-[protected]

Thanks & regards,
Neeraja velamakanni

Hi team,

I have been issued bajaj finserv rbl card ending with 9686 without being asked, i have called the call center and cancelled the same. Following which i broke the card and threw off.

However i am still receiving messages for the same, request to kindly check and cancel the same. I request you to kindly look into the matter and resolve at the earliest.

I have tried calling your customer care but never succeeded for the same.

Request you to kindly take the matter urgently and action on the same.

Regards
Manju menon
[protected]

Hi,
Respected sir this is gufran gazdhar i want to change my register mobile no [protected] and now i want to register this mobile no [protected]. My emi card no is ([protected]). I went lots of time to bajaj office at goregav and i called at bajaj custmor care also for the changing in mobile no but i am not geting any sloution thats y i am writing hear so plz change it so i can use bajaj finserve mobile app wating for your response.
Thanking you,

To,
Bajaj finserv

Sub: reissue of emi card

This is b. Govindan, having customer id no.33881905 which was returned by speed post courier. Till then awaiting for fresh emi card, but organisation not delivered nor intimated any messages, so please re - issue a new emi card on most urgent basis my mobile number is [protected]

Delivery address:
S/o balasubramanian,
2/4, vcv layout, r. S puram,
Coimbatore south - 641002

Bajaj asm told me several things to attract me to buy their product. I applied home loan bt from sbi to bajaj finserv. Home loan is transferred now but they don't give me the flexi loan whatever they committed earlier. Each and every day they share me new new story. Their customer care told me one thing and their asm told me fully different thing. Their grivence team not answering me after sending them mail.

I feel that i am fully cheated. Also they wrote in mail that they 'll provide me rs 5000 as a gift from their side. But till yet not received it.

I want to raise a complain against them because of -
1 why each and every day i received several false commitments from their side and it started from mid of april.
2 who give them the rights to make the harassment to any customer.
3 as i have received written confirmation in mail from their customer care that my flexi top up loan 'll be disburssed within yesterday and i have received again one story today from asm.
4 also their manager's behavior is not like very professional and it is very tough to reach him at phone.

I am getting too many unwanted smss from bajaj finserv on a daily basis, it is quite annoying and they are clearly spamming. Chasing me for many years.

I have requested them to remove my number or stop such sms but no response from them.
Numbers from where i get unawanted sms of bajaj finsrv:

Vm-bajajf and many more as such

I am fedup with these guys

Hi, this is to informed you that [protected]this number is registered in bajajfinserv and i lost this number recent time. So i want to replace this number instead of this number [protected] & my email id is [protected]@gmail.com actually i didn't received any sms since from 2 years. So its quite diificult for me to get the details of all updations and emi so please make add my new number & email id as per my requirement. Thanks rahul ramesh landge

Hi,
This is shibsankar mondal, i have financed an lg refrigarator from mehta electronics, akola on 7/4/2017. As far the communication and details the emi amt is 1659 pm.
Loan ac no 4890cd37556152.
But now they have imposed an unwanted extended warranty for the product for which i need to pay extra 152 pm. The extended warranty no 489bew39643533.

I have not opted for any extended warranty via phone/msg/mandate. I have visited the branch of bajaj fonserv in akola today by myself but they have refused to cancel the extended warranty.

I am registering this complaint so that they should cancel my extended warranty asap as i am not willing to pay for the unwanted additional burden.

Thank you in advance and i hope it will reach to the right authority so that they can take necessary steps to solve my issue.

Regards,
Shibsankar mondal
[protected]
[protected]@gmail.com

I have taken two personal loans on bajaj by 2014 and 2016 with nil foreclosure charges. I have e-mails from bajaj representing nil foreclosure charges. I am now planned to balance transfer the above (2) loans and (1) existing loan in axis bank to tata capital to reduce my emi burdens and rate of interest.
When i reach in person to bajaj finserv chennai office, they asked me to pay 4% of foreclosure charges to existing principal. I asked them that i am have nil foreclosure charges while i am commits the loan and shown the e-mail reference. They asked me to send e-mail to [protected]@bajajfinserv.in to complain. I sent e-mail. They replied that bajaj changed their policy by june 2016 adding 4% foreclosure charges. I fight with them, why this apply to existing customers taken loan with nil foreclosure charges. Already i paid 2% of processing fees for the total loan amount. They are asking me to pay extra 16000 rupees to foreclose the loan. Tata capital provided me the cheque to foreclose the loan. They are going to start their emi by july.
I am in critical situation that i need to close this bajaj loan to avoid additional emi's for july.
I need justice from bajaj to follow their promise of nil foreclosure charges while i am taken the loan.
Please help me out from this issue.

Emi is deducted twice for loan account ending with 3163 from my bank account after due date and i did an online payment also for the same loan as the executive from bajaj finance called and said they don't deducted the emi after the due date and i'll have to pay online or cash to their executive... As the emi is taken twice please resolve this asap

Thanks

I had call some personnel loan offer about 4% interest rate on that time i said i will think but do not proceed now. But bajaj finance team had approved my loan 334000 without my permission also taken processing fees and all other changes including insurance coverage net total 20000 from that loan amount from my side and credit me net amount 31995 with interest 15.96%. Means they totally lie on a call and forced to customer for loan.

After crediting amount i was tens how can bajaj finance team credit loan amount without my permission. So i have try so many call but no one response from there side, i have written mail to web care still i didn't get any feedback from there side.
Finally i have visit wakdewadi bajaj finance branch, but there also no one response properly when i was try to explain i don't want loan still you people proceed. After so many debates they said to give me canceled check from your side after that will cancel the loan you can refund to us from check. Still process is pending mount not credited on there account.

Bajaj finance — deduction of amount from my account info: bajaj fin mndtvrfchgs may-17

I have bought the samsung ac from khosla electronics in the month of april 2017 and i have paid all the charges required for the card formation.

On dated 16.06.17 i have observed that the amount of rs.115 has been debited two times from my account as mentioned above. I do not understand that, why the above mentioned amount has been deducted as already i have paid the additional amount for the charges of the emi.

Please let me know what are these charges exactly.