Bajaj Finserv Complaints & Reviews

Hi team,

Usually bajaj process will not take so long, however it happened the same this time.

I have applied for the loan and the application got processed and i can see the online status as moved to finnone, not sure of that
http://mysite.bajajfinservlending.in/Contact-Us/FileStatus.aspx

Please check if the loan is processed, if yes then when can be the disbursal happens

Loan application #[protected]

Thank you

Sir my name is budithi sandeep patil and my customer id 27103408 and date of birth 20/07/1983. i had taken loan on laptop having loan number 409DPF24344788 and loan number 409DFS24351963.actually my payment 6000 rs date is on or before 5th of every month.but for september month i failed to pay in time.becoz of that from vijayawda branch a representative called me on 7th and 8th september to pay the amount of 6751rs.then i paid rs 6751 rs in loan account number 409DFS24351963 from axis bank madhav nagar branch nagpur maharastra on dated 09/09/2016.and i said the reference number and transaction number to whom called me.he said then ok .then later couple weeks again called me on 24/09/16 and told that u havnt paid the money.then i paid through netbanking on 26/09/16 by login into bajaj finserv account again i repayed 6751 rs.later one hour again 5584 amount is deducted from my hdfc bank account. problems to be resolved
1. the bank employees are saying the amount is deposited in bajaj finance limited branch and we cant revert back .without the authorization of bajaj finserv.
2.ur bajaj finserv employees are telling that there is not showing ur amount deposited in particular account.
3. if not deposited in bajaj finserv and axis bank where my money 6751 rs is.who will be resposible for my money paid regarding bajaj finserv limited.
4. today 26/09/16 u get debited total 6751 +5584=12335 instead 6751.
based on these issues i would like to file a case in consumer forum if my problem is not resolved. my working mobile number [protected] if any queries call me.

Dear Sir/Madam,
I Ranjit Chakraborty, having BajajFinserv EMI card, very frequently am getting calls & SMS from your service personnels regarding the personnel Loan, severely ask to your customer services people not to disturb me by calling or sending messages which is not relevant to me, everyday almost 5 calles and 8-10 SMSes from your cos.
I request immediately stop sending me SMSes and stop calling me, failing which I will pay the amount which is balance & will return the emi card .
Further to non compliance or ignoring my complaint will send the complaint to appropriate authority, any action taken on my complaint I will not held responsible .
regards,
Ranjit Chakraborty .
[protected] .

I have purchased aircondtioner using my bajaj EMI card before a month. after a month, i received a courier and that was a insurance for my purchased AC!!! did anyone hear about the insurance for air condtioner????

immediately i contacted showroom and explained this issue, after this request they canceled the insurance.

Dear Bajaj Finserv,

NOTE: Even i did not renew my bike insurance for past 6 months.

I know this is your business. And please train your staffs to identify the worth of a customer.

Advice to Consumer: Please ask more questions with the seller. You are paying for what you are going to buy, not for FOC...

Asking more questions will avoid thinking about include hidden charges and VAS by seller.

Conclution: feeling unsafe with purchase by Bajaj EMI card. Security must be upgraded..

I am an existing customer of bajaj finserv and have a CD loan running..i got an offer of a pre approved loan from bajaj finserv in my experia account and also got multiple calls confirming the same..i was asked by the tele executive to give address proof, id proof, photo and 6 cheques to the executive who will visit..i was in mumbai in a meeting but i was told to come down to Ranchi immidiately since it was a limited time offer..i came to ranchi but the executive cane 3 days after the scheduled meeting..he asked for salary slip and bank statement too apart frm the documents confirmed by tele executive.. i didnt have that handy but managed and sent to him..verification of my house and office was done too and i was told that the money will be credited in 2 days..now its the 20th day today and there is no update..after repeated follow ups i was told that my file is in hold. I dnt want compabies pulling my credit and spoiling it that's why i dnt apply for loans. I was confirmed by the tele executive that sir u are an existing customer and your loan is already approved..it is just a formality and if you work in same company where u were working at the time of cd loan and u stay in same house as earlier, your loan will be credited in 2 days. I said yes after understanding this and started planning for an important event for which i needed the fund.
I am never late in my payment.
I dnt have any liability apart from 5200/- i pay towards CD loan which will be over in 3 months.
I am a salaried individual working since 2013 in the same company.
My wife too is working..

Pls stop harrasing your existing customers...wat do u mean by pre approved loan?? I had plans and needed the money which was confirmed to me repeatedly...i wud have arranged it frm some were had you not fooled me..nobody is dependent on you..i was living prior to your so called pre approved offer too but the only issue is that people plan things accordingly...i have my anniversary and planned for that..i repeatedly confirmed and i was notified that money will be credited in 2 days... now at this moment i m trapped..dnt know frm where i will manage the fund at this very last moment... thank you bajaj for your policies...
I am done with you bajaj finserv...will pay off your 3 EMIs of CD loan and no more association there after.
Let me knw why bajaj finserv which ofcourse is a brand do this??

I've applied for bajaj finance EMI card also paid 399 rupees after 10 days I got the EMI card with number [protected], I got an Email by Bajaj finance that I have to submit my documents to the courier person, I've done it. And when I tried to use the card on website it said

"Dear Customer, we regret an OTP cannot be generated due to a requirement of fresh NACH (ECS) mandate. Visit the nearest branch for submission of the NACH mandate. Use alternate payment option to complete your purchase. Rgds, Bajaj Finser"

And I submitted all the documents as bajaj finance instructed. What I do now????? I am very disappoint with Bajaj Finance.

The Bajaj Finserv extended warranty really sucks. I logged a complaint OC[protected] for my AC Problem more than 2 weeks back. A person visited in a couple of days and inspected the AC. Then he said he'll come tomorrow with all tools and necessary approvals to fix the issue. But its almost 12 days since that happened. No-one visited to fix the AC and I never received any call from Bajaj for status of my complaint. WORST SERVICE EVER.
Whenever I call the customer care or HO they'll say "Sorry for delay it'll be resolved in next 2 days" and I'm hearing that for last 3 times. Its really difficult to reach someone in HO/Reginal Head as they'll never pick the phone.
I'LL NOT RECOMMEND ANYONE TO GO FOR BAJAJ ALLIANZ. They're just fooling us around.

We have got call from below no to get loan from bajafinserv and have to deposite rs20000 as advance and same will refund after getting loan.
but we have not get loan nor advance amount.
not pick up phone to return money.
Still loan amount not received, rs.20000 has taken advance as bond securitie.not refund
not pick up call and any response.mobile nos. givenbelow
1.[protected]
2.[protected]
3.[protected]
4.[protected]
all personal detail has taken on mail.

bank ref were taken pay..
IFSC CODE--UTIB0001986
AXIS BANK
NAVYUG MARKET GAZIABAD.UP

I am writing to dispute regarding my EMI card Block and This is "Venkat Raaman B R" from Chennai(TAMIL NADU) and registered mobile number is "*******". I am the customer of Bajaj Finserv for the past 2 years with zero Cheque Bounce till today.

I am holding the Bajaj Finserv EMI card for the past 1 year.And there is a Frustrated Situation occured to me on Sep 22nd 2016. I was about to Purchase a TV in Croma Electronics using BAJAJ EMI card and its ready to ship to my Residential Address. Your Company spoiled a Happiness into the Ocean.

Holy Crap, I am still concerned about how the Bajaj Finserv Blocked my Card Permanently with out any Prior Information to the Customer End. Hope you're Company does't know how to make use of Customer to develop their Business to next Level.

Today morning i made a call to your Customer care and spoken to "Swagatika" to know the reason behind the Permanent Block of my EMI. Wow!! Wow !! I got a Amazing Response from Customer Executive as "Our Company Blocked Your card due to their Policy". Hope your company doesn't know how to make use of valuable Customer with any negative errors. Even she mentioned if i redirect this to Higher Official you will get the same response what i am saying now.

Assure that Your Customer should not face this situation in future and make a Prior info to their Respective mobile numbers.

Make sure that you're losing a customer from chennai Verticals. I will Redirect this to my Friends and Families not to make use of Bajaj Finserv Funds in Future.

Thanks

Venkat Raaman B R

On 19th september 2016, my account was debited with rs.99 in lieu of not using bajaj finserve emi card. Few years back, i have taken loan from bajaj finserve (Customer id 6546635) and the same were recovered in due course of time (Please see attachment).

After successfully paying the loan amount, i am fined or not using the card again. I have already raised a complaint for reversing the amount transacted at my bank.

Deactivate the card, my account & any link related to my account immediately and repay the amount asap.

Thanks & regards,

Vishawankur chatterjee

Hi, without any communication, my sbi is debited with 99 rs for emi card.

Could you please help me to get revert? Their support team is very bad, i had really a bad experience with them earlier with the personal loan in 2013, but at that time i was not aware regarding how to fight for our own right.

Now... This amount is very small but i cant bear any unethical charges applied by them.

Dear sir
My name is karthick
I buy only one product via bajaj card its samsung mobile for 16200, i paid 4860 its initial amount in aug 216, sep 2016 i paid my 1st emi rs.1620, so balance 6 emi only left for me..., but they card show 2 loan disbursed 1 st loan is 11340, second 25500, my outstanding 1ts 308 how is possible, approved loan 35000- buy loan 11340=so balance outstanding its 24000 but my outstanding its shown (-308 _) what is going on there..., i only purchased samsung mobile mrp-16200, initial amount 4860 paid and one emi 1620 paid, balance 6 emi 9720 only pending ok, pls update my bajaj card,

Hi myself mohammed hussain shaikh from jogeshwari west mob no. [protected] I have order emi card on 15/9/16 on website www.bajajfinserv.in they demand to pay 399 online to complete there final process so I pay from my state bank of india by netbanking everything done properly I fill details make payment but I still haven't get any message it almost 7 days gone so plz help me out if company launch this website to deliver emi card then why they deducted 399 rs from my bank u can check my bank last transaction in image i upload to tour add photo

I've applied for bajaj finance EMI card also paid 399 rupees after 10 days I got the EMI card with number [protected], I got an Email by Bajaj finance that I have to submit my documents to the courier person, I've done it. And when I tried to use the card on website it said additional documents require while I submitted all the documents as bajaj finance instructed. I mail to Bajaj
Finance and asked the issue they informed me to wait for 21 days it takes 21 days to update bank details in his records while my friend was able to use the EMI card from the next date of getting EMI card. I waited for 21 days but still issue was not resolved again I mail to bajaj finance they suggested again submit the documents in nearest branch I have done that too and brance person said within 10 days you will be able to use your card.
still I am not able to use my EMI card. Now bajaj finance's executive not giving
reply to my mail when I call the number mention on website it's not working number. I am very disappoint with Bajaj Finance.

Iam mythili and my customer id is 11168232 and iam using my account from 2013 and avaid several consumer durable products and i have paid every EMI regularly till date.Suddenly it shocks to me one agent came from bajaj finance to my house and informed me that i have not paid 3 emi's for my A/C which was purchased on april 2016. I informed him that i have paid all the emi's and showed my passbook details which was taken from my id. On 14.9.2016 a message came to my no [protected] that i have availed one more consumer loan bearing no ending with 9452 and amount is 19, 930. i was shocked i have not avail any loan. i have to pay for 4 loan accounts .iam having all details. please take necessary action against the fraud committed through my customer id and cacell the above said loan no ending with 9452 for which iam not entitled.

-09-2016
09:41 pm
Hyderabad andhra pradesh hyd/kuk-hyderabad mobile unanswered / not reachable
[protected]
04:19 pm
Hyderabad andhra pradesh hyd/kuk-hyderabad out for delivery
[protected]
12:03 pm
Hyderabad andhra pradesh hyd/kuk-hyderabad out for delivery
[protected]
09:20 pm
Hyderabad andhra pradesh hyd/kuk-hyderabad consignee not available
[protected]
02:02 pm
Hyderabad andhra pradesh hyd/kuk-hyderabad out for delivery
[protected]
10:06 pm
Hyderabad andhra pradesh hyd/kuk-hyderabad consignee not available
[protected]
03:52 pm
Hyderabad andhra pradesh hyd/kuk-hyderabad out for delivery
[protected]
10:21 pm
Hyderabad andhra pradesh hyd/kuk-hyderabad consignee not available
[protected]
12:45 pm
Hyderabad andhra pradesh hyd/kuk-hyderabad out for delivery
[protected]
11:42 am
Hyderabad andhra pradesh hyd/kuk-hyderabad arrived at hyd/kuk
[protected]
10:17 am
Hyderabad andhra pradesh hyd/hub-hyderabad in transit from hyd/hub
[protected]
05:21 pm
Hyderabad andhra pradesh hyd/hub-hyderabad arrived at hyd/hub
[protected]
09:50 pm
Pune maharashtra pnq/chk-pune in transit from pnq/chk
[protected]
07:24 pm
Pune maharashtra pnq/chk-pune arrived at pnq/chk
[protected]
06:01 pm
Pune maharashtra pnq/hub-pune in transit from pnq/hub
[protected]
03:28 am
Pune maharashtra pnq/hub-pune handover to courier

LAN ID 4080CD09503325

Regarding my amount deduction, I have spoken with your customer care executive Ms. Anuradha. She is not answering to my questions and she kept my call hold up to 1 hour time.

Is this the way your customer care executives are working? When the customer asking about a query you are not in a place to respond for our queries and kept calls on hold. After sometime I have called to your customer care[protected] times but my call is keep on cutting like this. What is this?

If it is like this how customers can rectify there issues?

No one is there to respond Bajaj customer issues.

Hi Team,

I have Lost my mobile C5 and have submited the required original Documenrts to the bajaj Insurance team i have sent them the hard and soft copies times past 15 days

i have sent the documents through Postal and also the Scan copues twice since from last 30 15 days am getting reply as they need another extra set of documents to start the calim process

Useless replies i get from the Support team please request you to read the customer mail or understand and acknowledge the issue...

But i have never got proper update all the time i use to get copy pasted replies... and all the same story i get is checking with INSURANCE team

and its being almost 25 days i have submited the documents

I wanted to update also that am paying EMI for the phone which i have lost and also my EMI Period is also completed by this month...

I need to get sorted out the issue asap and get the claim Process updated to

Dear gents,

I would like to bring your kind notice that in september 2016 2 times emi deducted from sbi a/c no.: *1045.

Why 2 times cheque put for clearance in my account.

1.
06-sep-2016
(06-sep-2016) to transfer
P[protected]tr for ddr bajaj-auto transfer to [protected] 7, 709.00

2.
16-sep-2016
(16-sep-2016) to transfer
P[protected]tr for ddr bajaj-auto transfer to [protected] 7, 709.00​​

Kindly clarify.

As after many times request to your customer care executive for stop unwanted calls on my mobile number [protected]. From last 06 months i am suffering such calls from bajaj finance. This very irritating when you receive an unwanted call on daily basis again & again. I feel now it was my big mistake
To finance a product 06 months before as closed now. After that i harassed by such calls. Even i share the numbers from where i received such unwanted calls daily for personel loan offer etc. Etc.