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Bajaj Finserv Complaints & Reviews

www.bajajfinservlending.in

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Updated: Feb 17, 2026

Complaints 6863

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2028

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4835

So far, so good. Bajaj Finserv is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bajaj Finserv will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: 603211

Website: bajaj fin serv.com

I bought a micro max TV one year back from croma under bajaj fin serv. I have extended warranty from July 2016 to June 2018. The same has bee paid with EMI of consumer loan of bajaj. TV display is not working for about three days. First I registered complaint with micro max and they informed me that it is bajaj finserv who have to inform Micro Max to provide service. During purchase I was told during extended warranty period you need not pay even single paise for service. Then I have sent a mail to bajaj fin service and they told it wll be done in two days. Two days over still no response . Send reminder to day. Not able to speak on this in the customer care number .

Oct 6, 2016

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

Bajaj Finserv Customer Care's response Hi there, we regret the inconvenience caused to you. Request you to share your customer id/ loan account number/ registered contact details so as to assist you further.

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Address: Mysore, Karnataka, 570009

As I got pre approved offer from bajaj of rs. 1 lack I called them on customer and they informed me that they will send a person to collect my documents. After 2 days I called as no one contacted me when I called to customer care they say my cibil got rejected as of my knowledge my cibil score is 787 is that a low cibil score?
Hello

As per I know my cibil is good. For what reason then u did reject my loan?

Mobile number [protected]/[protected]
Nitesh

Oct 4, 2016

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

Bajaj Finserv Customer Care's response Hi Mr. Nitesh, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.

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Address: 560085

I had taken on Mar 2015, now I'm requesting for Part payment they are asking 2.5% extra on any part payments, this is cheating, if they have changed policy then it should not be applicable for existing customers.
Customer care clearly told they are not waiving off charges dosent matter what as per the Bajaj policy, mail conversation as below

Dear Customer,
Thank you for writing to us at Bajaj Finserv .
With reference to your query regarding foreclosure charges, we would like to submit that BFL was amongst the first between all Financial Institutions to start with the practice of zero foreclosure charges whilst competitors were charging the same to all customers. In line with the policy we offered the above facility to you with zero foreclosure charges.
However, basis the prevailing market condition the Company decided to apply foreclosure charges to all our customers who foreclose the loan.Bajaj Finance always strives to maintain best possible balance between the customer's interests & current economic conditions. All practices hence adopted are keeping in mind our aim to achieve better customer service with a competitive edge.
Foreclosure charges of 4% + (Service tax15%) i.e. 4.60% will be applicable on balance principle amount.
Minimum sum of 3 months EMI amount is required to be paid to process part prepayment request and you need to pay 2.30% charge on that amount. If you wish you can pay the part payment amount more then sum of 3 EMI amount, but you also have to pay the charge on that. The charges cannot be waived off .
In view of the above fact, we wish to inform you that we would not be able to waive off the said foreclosure charges.

Oct 4, 2016

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

Bajaj Finserv Customer Care's response Hi Mr. Mahesh, we regret the inconvenience caused to you. Request you to share your customer id/ loan account number/ registered contact details so as to assist you further.

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Address: 411057

Website: www.cognizant.com

Hi team,
Till date i had never taken loan from bajaj finance.in my cibil report it is showing on my name.
Please take action and update the correct status asap.
Below are the details :-
Bajaj fin ltd
Personal loan 4190pl10082740 individual
Sanctioned amount 25, 000
Payment frequency
Current balance emi amount
Repayment tenure
Amount overdue
19, 121

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Address: Pune, Maharashtra, 411014

Website: www.bajajfinserv.in

I am anurag mahar from pune. I bought one dell laptop from reliance digital phoenix market city mall, viman nagar, pune. For the products emi amount is 4111 but my emi amount deducted (Thru ecs) per month is 4511/- which is more than the amount what it supposed to be. When i went through the website of bajajfinservlending, found that an extra amount of 400/- being charged on every month because of balic premium cd loan (402bal[protected]. I do not understand what it actually is? I was not told anything like this when i bought those products. Why this extra cost is being associated with my emi amount also i have not got any document regarding this as well? Please clarify me why this extra amount is deducted on every month? I want the already deducted amount to be adjusted with all the upcoming emis. Please help!

Regards
Anurag mahar
[protected]

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Address: Bangalore, Karnataka, 560043

Website: Bajaj Finserve

Hi, Could you please refund my amount of Rs 3000 which was deducted for 5 months along with the TV loan EMI, i have wrote an application asking for the refund in the year 2014 but never got any response nor refund and my consumer durable loan status shows active in online portal, kindly close the loan status and refund my amount.

BALIC PREMIUM CD LOAN : 404BAL00419423
CONSUMER DURABLE : 4040CD00419199

Noor
[protected]

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Address: Visakhapatnam, Andhra Pradesh

Good afternoon
My name is puse tatarao,
My loan account no. 4080pl20872225
Disbursal date - 25 mar 2016
I am a good customer of your bajaj finserv. I happened to apply personal loan from bajaj after continuously calling from bajaj customer care, before that i took ac through bajaj. I financed loan amount rs. 236000/- and transferred to my savings account rs 220785/- on 25 mar 2016. Problem started from here, bajaj customer care called me and told your emi was debited monthly rs 6000/- and told to executive also if emi is 6000 rs than u will grant my loan, otherwise loan not required. Thereafter executive processed my loan with an emi amount is 6520/-. Please observe this what is happening?

On 16 aug 2016 i went to bajaj office for closing my loan, they told me to pay 2, 39, 000/-. How this possible. During loan processing my executive told me that i[censored] want to close after one month there is no charges for fore closing. But here 10441/-rs was charged for foreclosure. This was implemented from 01 jun 2016, but i sighned that agreement on mar 2016. How can u applied on my account. I called bajaj finserv customer care number, out of hundreds times i called, it never got connected to customer care agent from yesterday.

Five months i paid 26000/- as an emi, initially cut the amount 16000/- and now bajaj told to me pay 2, 39, 000/- instead of my loan amount 2, 36, 000/-. What is this?

Please remove foreclosure charges rs 10, 441/- in my account than i proceed for closing of my account as soon as you reply. Please give me a needful. My executive also giving wrong feedback again and again. This reason i am facing lots of problems for this loan.
Please remove foreclosure charges rs 10, 441/-

Sep 2, 2016

Complaint marked as Resolved

My name is puse tatarao, My loan account no. 4080pl20872225 Disbursal date - 25 mar 2016 Bajaj finserv continuously called for personal loan, After more calls from bajaj CC I agried for loan amount rs. 236000/- and executive Bharat (Mob:8096075528) and another executive (9948904491) have been come to my home, explained about bajaj and they took signature all the documents from me and transferred the amount in my savings account rs 220785/- on 25 mar 2016. Problem started from here, bajaj customer care called me and told your emi should be debited monthly rs 6000/- and told to executive also if emi is 6000 rs than u will grant my loan, otherwise loan not required. Thereafter executive processed my loan with an emi amount is 6520/-. Please observe this what is happening? On 16 aug 2016 i went to bajaj office for closing my loan, they told me to pay 2, 39, 000/-. How this possible?. During loan processing my executive Bharat told me that if u want to close after one month there is no charges for fore closing. But here 10441/-rs was charged for foreclosure. This was implemented from 01 jun 2016, but i sighned that agreement on mar 2016. How can u applied on my account. I called bajaj finserv customer care number, out of hundreds times i called, it never got connected to customer care agent from last 10 days. Five months i paid 26000/- as an emi, initially cut the amount 16000/- and now bajaj told to me pay 2, 39, 000/- instead of my loan amount 2, 36, 000/-. What is this? Please remove foreclosure charges rs 10, 441/- in my account than i proceed for closing of my account as soon as you should resolved my issue. Please give me a needful. My executive Bharat(8096075528) also giving wrong feedback again and again. This reason i am facing lots of problems for this loan. Please remove foreclosure charges rs 10, 441/-

Bajaj Finserv customer support has been notified about the posted complaint.

Aug 25, 2016

Updated by puse tatarao YOU WERE NOTIFIED MY COMPLAINT ONLY BUT WHEN WILL YOU SOLVE MY ISSUE?

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Address: West Godavari, Andhra Pradesh, 534101

Website: bajaj finance

I am dssb bharadwaja from westgodavari tadepalligudem andhrapradesh.
i have bought pulsar 135 in may 2010 later my emi was completed in 2012.
unfortunately at that time i did not receive my noc.now i am going to buy new bajaj bike for that again i have applied for noc on 6th of july 2016 i have started the process . i have called to bajaj fin customer service they have given me a req id [protected] whenever i was clling they are tellihg they have dispatched noc to secunderabad .as i am staying in westgodavari they told they will redirect that courier to westgodavari even second time also they have dispatched that courier to secunderabad only.while calling again they are telling that they will again book another request sorry to hear .worst service i have ever seen nearly i have called 20 times no response

Bajaj Finserv customer support has been notified about the posted complaint.

Aug 16, 2016

Updated by bharat8sofunny I am dssb bharadwaja from westgodavari tadepalligudem andhrapradesh.
i have bought pulsar 135 in may 2010 later my emi was completed in 2012.
unfortunately at that time i did not receive my noc.now i am going to buy new bajaj bike for that again i have applied for noc on 6th of july 2016 i have started the process . i have called to bajaj fin customer service they have given me a req id [protected] whenever i was clling they are tellihg they have dispatched noc to secunderabad .as i am staying in westgodavari they told they will redirect that courier to westgodavari even second time also they have dispatched that courier to secunderabad only.while calling again they are telling that they will again book another request sorry to hear .worst service i have ever seen nearly i have called 20 times no response

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Address: 520002

I dr. n. krishnakanth, managing director, durgabhavani hospitals pvt. ltd., vijayawada,

Had availed loan (lap) with a/c no-409 lap 13648336, dated on[protected], for rs. 6, 20, 34, 200/-.

We had an agreement dt. on[protected] and in that we had clear understanding between us that

1. there will be no pre-closure charges /part payment charges.

2. rate of interest will be 11.50% diminishing, for tenor of 180 months.

We have recieved a letter from bfi, stating that there will be hike in roi to 11.75% and imposing pre closure charges, which was not there earlier as per the understanding made between us and bajaj finserv at the time of availing the loan.

We deeply condemn and oppose the policy o[censored]nauthorised hikes in roi and so we kindly request you to intervene in the matter of hike in interest rate and also imposing pre closure charges.

We also request you to look into this matter seriously and we seek your intervention in this matter in the interest of justice.

We expect a positive result from you.

Bajaj Finserv customer support has been notified about the posted complaint.

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M

MaheshBadmanji

from Bengaluru, Karnataka

Aug 18, 2016

I have similar issue, I had taken on Mar 2015, now I'm requesting for Part payment they are asking 2.5% extra on any part payments, this is cheating, if they have changed policy then it should not be applicable for existing customers.

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Address: 625016

Website: www.bajajfinserv.in

Last year I got one TV on EMI from Bajaj Finserv. From that day onwards till now, I am getting these stupid calls asking for personal loans from bajaj finserv 5-6 times everyday. Its automated and even when an actual person talks, they won't listen if you ask them to stop. They will simply cut the call. Will these calls ever stop? its very annoying. My phone number is [protected]. Please make it stop.

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Address: 500056

Website: www.bajajfinserv.in

I happened to apply Flexi loan from Bajaj, I got the loan amount transferred to my savings account. Problem started from here, I'm not in need of whole amount credit as a loan, so I want to transfer amount (remaining after my usage) to virtual account. I have been calling the agent who took my documents many times, he never ever picks my call. I called Bajaj Finserv Customer care number, out of hundreds times I called, it never got connected to customer agent. Now I don't have procedure to add the Bajaj Finserv virtual account to my savings account.

What happens now is, I need to pay interest to the complete amount credited, instead of the amount I actually used.

I'm suffering with Bajaj Finsev, since the day 1 I applied for Flexi Loan, this depart of Flexi loans is most disgusting, irresponsible. I urge whoever is reading this not to apply such loans from these Guys.

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S

Srinu321

from Phirangipuram, Andhra Pradesh

Jan 22, 2021

I am also facing the same issue, can anyone assist me in creating Virtual account?

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Address: 110085

Website: www.bajajfinserv.co.in

Bajaj in simple words is cheater, i hvae told by the executive that there will be no repayment charges, but you are charging, i took 49000 as a loan, 44000was disbursed, witout my permission booked two life insurance, i paid 6 months emi and now i have to pay 47800... Completely unethical, was said that loan interest is 19 percent however it is 33%reducing...

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Address: 560084

Hi,

I received my NOC from your side for 3 accounts which is mentioned below, but still I dint get any kind o[censored]pdation in CIBIL so please update my CIBIL status, as u know that everything is cleared from my side so please do the need full so that I can apply for consumer loan from Bajaj or from other institution.

Thank you and do the need full.

4040CD00382698
4040CD00278701
4040CD00278702

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Address: Sirsa, Haryana, 125055

I also applied online for bajaj emi card through online service.. I paid rs.399 for this card.. My name is sandeep sethi. I applied this card with mobile no. [protected].. There is no response from ur side even the amount has been debited from my account during the application process. Please tell me the process to check the card status which is not delivered me from 45days approximate from the apply date. Please send me your answer on my no. [protected] or [protected] or email adrress:- [protected]@gmail.Com as soon as possible otherwise cancaaled my application and get back my money to my account..
Thanx...

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Address: Pune, Maharashtra, 400119

Website: www.bajajfinserv.in

Every time i try to track my application for bajaj finserve emi card i get this message.
'please enter valid mobile number/email or you can also use "click to validate using loan account number (Lan)" to get account details'
If they cannot support you to track your application, they cannot be trusted for something superior ofcourse.
Bajaj finserv needs to refresh their website & debug whatever errors or just simply... Shut down or return all our investments back!

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K

Khondeajay583

from Ahmedabad, Gujarat

Aug 15, 2016

Respected Sir,
I have purchase LG Refrigerator from Sales Corner Kothi Char Rasta Vadodara, My Experia ID is 30664357 Name Ajay V. Khonde, Please Send EMI Statement at my e-mail [protected]@g.mail.com
Thanks

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Address: Kolkata, West Bengal, 700122

Website: www.bajajfinservlending.in

This is INDRANIL BHATTACHARJEE having EMI Card No. [protected] which was expired on 04/15, till then awaiting for fresh renewed EMI card, but your organisaiton not delivered nor intimated any messages, so please revert back for this request.My mobile number is [protected]/[protected]

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Address: 490006

Website: www.bajajfinserv.in

I was applied for bajaj emi card online and made payment of rs. 399.00 inr
Now i dont any status update of card and they not provided any ref. No. Also.
Amount deducted from my account and snapshot of a/c statement is attached

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M

Monish S M

from Bengaluru, Karnataka

Aug 11, 2016

Purchase new mobile in Poorvika in Phoenix mall.. Mobile cost is 17000 downpayment done 5660 so sales boy told tht need to pay EMI as 1460 but Bajaj people sent message as 1640...which is correct please give me a details

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Address: 530011

Hi sir i have taken personal loan from bajaj at that time i was been deducted 3800 rs change for insurance but till now i didnt receive any innsurance policy from them can you please look into this matter i was taken loan in march till now i didnt receive any kind of policy from them. I contionously doing follow up with this people but there is of no use can anyone help me on this.

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R

Rajendiran Rangasamy

from Naduvattam, Tamil Nadu

Aug 12, 2016

Dear Sir,
I am getting frequent calls from Bajaj Finserv for loans, which we don not want. It is highly irretating and disturbing.
Kindly stop promotion calls to my mobile number [protected]. I am not interested in any loan

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Address: 560092

Website: www.bajajfinserv.in/finance/email-us.aspx

Dear team

My self satish kumar s
My pl no:4040pl10304574 & registered mob:[protected].

I have taken loan rs.99, 000.00 in bf. On 04th of august'16 i have paid rs.16, 161.00 and foreclosed the loan due interest rate was high. Every month 5th is my emi date i have not maintained sufficient balance on that date. On 05th i got an sms emi returned bounce charges rs.250.00 debited your account. Again
Yesterday in my account some amount has transferred from my company side. Balance was debited rs.4400.00 against bajaj emi.

I have closed the loan then why again again you peoples are debiting my amount. I called main office of bajaj finserv mr. Trimurthy and one of the manager but those peoples are not responding properly.

So request you to kindly take an action and returned an amount of rs.4400.00+250.00. At the earliest.

Thanks & regards
Satish kumar s

Aug 10, 2016

Complaint marked as Resolved

for an foreclosing i got an call for Mr.Trimurthy his Mob:9036773553.he told to close an loan i have closed . but now i called to that person but that guy has not responding properly. So kindly take an immediate action and returned amount Rs.4400.00+250.00

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Address: 400078

I have purchased a mobile by a shop and he offered me a bajaj emi card and took 350)- from me for the same. He said that i will get a card in one week but it's been 2 months now and i did not received the card yet. And now he is saying that he is not responsible for not getting card that is not his concern. Is this the service you are providing to customers?? I dont have anything rather than this message."dear customer, thank you for applying for bajaj emi card. Get discount coupons from coupondunia exclusive for bajaj finance customers to avail log into use password..." please refund me my money im not interested in this service and suggest me if you cannot refund me money.

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