Bajaj Finserv Complaints & Reviews

Dear Officers,

Am B. Karthik, Purchased a Samsung J7 mobile at BAJAJ ELECTRONICS at Opp Honda Showroom Nagole, in finance with BAJAJ FINSERV on 25 August 2016 at 9:00 pm, Even they haven’t took a signature on the photo copy documents of Licence and Pan Card which was given to you as a proof. “THE SAME IS RECORDED IN THE CC CAM AT BAJAJ AT 9.15 PM to 9.30PM on 25 AUGUST 2016… UR EXECUTIVES HAVE PROCESSED MY LOAN WITHOUT MY SIGNATURE“ The executive haven’t informed me about the insurance for the mobile.

We çame to know after 2 days that our mobile do have an insurance. The same we contacted the bajaj electronics as they informed us to come and meet BAJAJ FINSERV EXECUTIVES.. We have visited on 30th August and asked about the insurance.

Your executives are very rude, they even didn’t responded to us properly and very rude to us, atlast after discussion with
Mr. Raju - [protected]
Anjaneilu - [protected]
& Manager Mr. Malla Reddy - [protected] as committed that they will send a mail to higher authorities and make sure my insurance will be done with in a week.

Today ie (06 SEP 2016), i called the above numbers, they didn’t respond to me, i have visited the Bajaj Electronics regarding the same at 5:30 PM, Now they are saying they forgot to send a mail, now its not possible to give insurance to my mobile.. "RUDELY THEY ARE SAYING YOU CAN MAKE A COMPLAINT... NO ONE CARES..."

As am a trusted customer of yours, I HATE YOUR EMPLOYEES ATTITUDE "IF THE SAME HAPPENS WITH FEW CUSTOMERS, BAJAJ FINSERV WILL BE BEST IN LOSING CUSTOMERS & TOP IN CHEATING AND MANIPULATING CUSTOMERS..

BEST SUGGESTION : TRAIN UR EMPLOYEES HOW TO BEHAVE WITH THE CUSTOMERS !!

SHAME ON UR SERVICE AND FRAUD COMMITMENTS !!!

PLEASE FIND THE ATTACHED COPY OF THE BILL TO THIS MAIL...
A VERY UNHAPPY CUSTOMER,

KARTHIK B / VAMSEE KRISHNA B

[protected]
[protected]

Hello,

Ref: Loan Application No.[protected]

I have almost tried all options to connect with Bajaj Finserv Lending, but no use and no response.

a) Loan amount is not disbursed in my designated Bank account since last 9 Days of Loan Disbursement Email.
b) Not a single response from Customer Support (wecare).
c) Not a response from Grievance
d) Vidhya Fees has been charged which i saw on their Customer Portal.

I want the Loan amount in my Bank and Vidhya Fees returned back. They are simply looting people.

No clue what to do now. My EMI Date is coming near. How can i pay now if Loan amount itself has not come.

No clue if this is something Financial Fraud.

I am completely tired on calling here n there and sending emails to robots.

However, planning to wait for an another week before contacting police.

Dear sir/maim,

this is to inform you that my emi card has been blocked due to some cheque bounce issue before nine months.
request to you please activate my emi card, i am insuring you that this will be not repeat in future.
So kindly please do the needfull.

emi card no- [protected]

thanks & regards,
Dharmendra Kumar
mob.no-[protected]

There is a pending issue from your side since last 3 months. Every month it is closed with false satisfactory promises and ultimately it results in greater harassment from your side next month.

I got my purchase financed from Bajaj, where I provided a check leaflet of Icici bank, Jubilee hills branch. I do not know how and why my EMI was requested from ICICI Secunderabad branch, to which the bank branch rightly refused. Upon discussion I was reuested to send my bank statement as a proof of operation of account, which I duly complied with. I was requested to pay the EMI online, and was assured that the EMI will be correctly deducted from the correct account.

Next month you repeated the story. To which before getting a call/mail from your side, I proactively initiated a service request. I again had to submit my account statement to prove my account is active. After persuasion I resubmitted a fresh EMI mandate to your collection agent. I was again assured that records would be set straight this time.

But again you have failed. I proactively this time asked for status even before by EMI was presented. But again the same story. This time I received atleast 20 calls from another person this time and was harassed to the core. One and only one shall connect to a consumer else it is really frustrating for the customer to explain everything again and again to everyone. To my wonders the best possible solution provided was I manually pay the EMI due everymonth. That was worst thing I could think of, and the pride which your telecall executive displayed in providing this solution was sickening.

I am on a travelling profile and I travel 5 days a week. On a weekend I have thousand chores to attend to. I cannot drive to your office which is far away from my home, I have always offered that I can visit your Bajaj electronics showroom from where I procured the equipment I financed.

Tell me one good reason why shall I come back to Bajaj for my future financing, and why shall I not ask all my friends and relatives to not to get any thing financed from your organization.

I now hardly believe that something can be done now, but still I am taking last chance if my fortune works with your interventions

I even mailed them a mail response from Icici which says that no ECS mandate has ever been submitted/ activated. This is clearly a lapse from Bajaj

Dhiraj

Sir,

From my sbi bank a/c rs. 99/- has been deducted on 26.8.2016. Pease verify the same and refund credit to my account early and oblige. It is debited without the permission and i have not made any purchase.

Txn date value - 26 aug 2016

Date -26 aug 2016

Description - to transferp[protected]trfor ddr
Bajaj-auto

Ref no./cheque no. - transfer to[protected]

Debit 99.00

Yours
Ajaykumar jivani

My Number is in DND list but still call are coming from difereent numbers from Bajaj Finance, Latest call from [protected].

Pls stop all type of calls as i dont required any Loan...

My number is [protected]

My Number is in DND list but still call are coming from difereent numbers from Bajaj Finance, Latest call from [protected].

Pls stop all type of calls as i dont required any Loan...

My number is [protected]

I don't know which type of company this is really. I paid all instalment but you guys again and again deduct my money without any reasons and your customer service irresponsible and did not pick the phone calls. I try lot of time but no response. Your company deduct my money two time.
1st on 15th july 2016 amount rs. 862/. And 2nd on 3rd sep 2016 amount rs 350/ without any reasons and no response of calls. It is ridiculous service ever.
Please see attachment of my deduction and let us know asap or contact me

Respected sir,
sir i m shashi hari baral and my emi card no is :[protected]

sir i got my bajaj emi card via courier which was applied by me online. i got my pin but dont know experia login password.plz send me via my registered contact num [protected]. i m tired to find my experia login password. i have tried by mobile verification number also but not shows password only i m getting my user id

I have taken a loan of 233000 in 2015 and paid the rest of the EMI in one shot in customer portal on[protected], the due amount was 188245.43 and the transaction no :GHDF[protected]. Now i am getting a message stating i have to pay my EMI and make sure funds to be available in my account, is this the way how they treat the customer. I request to solve this dispute as i called there customer care but no proper response.

Hello,

I availed finance from Bajaj Finserv to purchase a mobile through my EMI card, I paid all EMI dues on time barring EMI overdue of July 2016.

On 1st August I received call from Bajaj Finserv customer care stating that "Our server is down so executive will com and collect cash", so I kept on waiting till 9 August 2016 for excutive to show up and finally he showed up on 9th August.

More than that I received call form Customer care of Bajaj Finserv stating that your EMI is overdue you have to pay charges.

Same happens in Sep 2016, customer care gave me a call stating server is down and executive will come and collect cash, I replied " Send me a mail from official email Id mentioning server down situation and guess what he hanged up the phone.

The blocked my EMI card since July month saying it will get reactivate after 45 days and now they are saying due to EMI overdue of august month EMI your card will be suspended for 45 days starting from 24 august 2016 which is absolutely unfair and childish behavior form Bajaj Finserv.

If these guys looting educated people like this then I can't even imagine how they will rob uneducated people.

So I recommend you not to go for Bajaj Finserv in future for any loan.

Regards,
Shekhar Parab.

My name is puse tatarao,
My loan account no. 4080pl20872225
Disbursal date - 25 mar 2016
Bajaj finserv continuously called for personal loan, After more calls from bajaj CC I agried for loan amount rs. 236000/- and executive Bharat (Mob:[protected]) and another executive ([protected]) have been come to my home, explained about bajaj and they took signature all the documents from me and transferred the amount in my savings account rs 220785/- on 25 mar 2016. Problem started from here, bajaj customer care called me and told your emi should be debited monthly rs 6000/- and told to executive also if emi is 6000 rs than u will grant my loan, otherwise loan not required. Thereafter executive processed my loan with an emi amount is 6520/-. Please observe this what is happening?

On 16 aug 2016 i went to bajaj office for closing my loan, they told me to pay 2, 39, 000/-. How this possible?. During loan processing my executive Bharat told me that i[censored] want to close after one month there is no charges for fore closing and i read an agreement and signed. But here 10441/-rs was charged for foreclosure. This was implemented from 01 jun 2016, but i sighned that agreement on mar 2016. How can u applied on my account. I called bajaj finserv customer care number, out of hundreds times i called, it never got connected to customer care agent from last 10 days.

Five months i paid 26000/- as an emi, initially cut the amount 16000/- and now bajaj told to me pay 2, 39, 000/- instead of my loan amount 2, 36, 000/-. What is this?

Please remove foreclosure charges rs 10, 441/- in my account than i proceed for closing of my account as soon as you should resolved my issue. Please give me a needful. My executive Bharat([protected]) also giving wrong feedback again and again. This reason i am facing lots of problems for this loan.
Please remove foreclosure charges rs 10, 441/-
Complaint Status
[Aug 17, 2016] Bajaj Finserv customer support has been notified about the posted complaint.
Still not solved my problem

I had taken a consumer durable loan a/c 5770cd07373388 which i have repaid by emi but still they keep presenting the ecs 3 to 4 times in the month resulting bank ended up charging ecs bounce charge amt to rs.11877.00 which bank refused to reverse as i have ended in making the extra payment to bajaj finance by way of emi & ecs debit charges charged by the bank because of repeated ecs presentation by bajaj finance so i request u to adjust the payment of 11877.00 in my existing consumer durable loan a/c 5770cd24213211

Thanks with regards

Parag p moghe

Sir, ur office in ramagundam, karimnagar district. Telangana state... Had not yet started doctors loan.. Im a doctor practising in ramagundam.. I approached to ur branch office.. But they r saying yet they not started issuing doctors loan... For that they need permission from head office.. Sir plz look after this problem... I need assistance from ur doctor loan service..

Sir,

We have bought loan in your concern in the name of morigot food industry agreement no.458psb11225982. For income tax purpose, we want repayment schedule. We already approach your office, they told us that repayment schedule will get by sms no as s0a 92275 but its not registered number and again we approach bank, there is not proper response. So kindly send the repayment schedule through email address:[protected]@gmail.com....

I have applied for EMI Card but still not received they are sending me only emails for that & sending me like
Please type ‘LAN and send this message to [protected] from your registered mobile number . You will get your loan account number in few seconds!

Alternatively, we also request you to provide us with your loan account number or the following.

Dear mr. Mohd mazhar/mr. Subhash arora/mr. Amber aggarwal,

I have made several requests through e-mails and the last request i have submitted on dated 24th june 2016 in order to refund the amount rs 10, 000 (Rupees ten thousand) in my pnb bank account which was withdrawn by bajaj finance through my pnb cheque no.321840 on dated 18.05.201, in connection with housing loan, but the housing loan was not processed and in this regard i also have discussed with mr mohd mazhar on telephone.

Kindly refund rs 10, 000 (Rupees ten thousand) in my pnb a/c no.[protected]; ifsc code: punb0015900, green park branch at the earliest please.

Best regards
Mohammad isa ansari
Loan application name: mohammad isa ansari
Loan application no. : [protected]
Pnb saving a/c no.[protected]
Ifsc code: punb0015900
Mobile: [protected]

Hi, , , sir i am ravindra b solanki...And my email id is ravindra.[protected]@yahoo.com..Sir i apply bajaj emi card 27/8/2016
I payment alrady done for my debit card bur bajaj finserv not responce my emi card detail...So how many day you send my address for emi card and pls you send me a email my emi card details, ..I say replay sir urgent and pls send my emi card i alrady pay 399 rs and u can't send emi card so refund me my 399 rs ok...


I hope you will take acction on this matters and answer me


Regards,
Ravindra solanki
[protected]

These people in bajaj finserv never ever respond to the customers queries. I raised number of requests and calls and emails. I am only getting automated responses from their server, everytime informing the same that wait for 2 days. I have applied for this Emergency Cash Loan 48 days back. Till date no progress at all. When I visit the branch, I was treated like a fool.

Dear sir my emi card i will be paid by penalty.
Why my card is blok.
Request to you please activate my card.
Remember be new products.
My customers id is :[protected]

Hi,
Reliance digital, guru towers, mylapore chennai Bajaj loan executive Name is Hari approaching people rudely and not in manners. And i want to leaglly approach this and teach him to how to speak with customers. This will lead customers time and peace of mind wasting. So please warn him to stop his attidue with customer and front of customer. This will help lot of poor customer who is like to purchase with low money and get irritate by these kind of rude guys.