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Bajaj Finserv Complaints & Reviews

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M
marigot
from Chennai, Tamil Nadu
Aug 31, 2016
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Repayment schedule

Address: 605001

Sir,

We have bought loan in your concern in the name of morigot food industry agreement no.458psb11225982. For income tax purpose, we want repayment schedule. We already approach your office, they told us that repayment schedule will get by sms no as s0a 92275 but its not registered number and again we approach bank, there is not proper response. So kindly send the repayment schedule through email address:[protected]@gmail.com....
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J
Jayesh Kohikar
Aug 31, 2016
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Address: 382418
Website: www.bajajfinserv.in/finance/emi-cards/how-to-check-bajaj-finserv-emi-card-status.aspx

I have applied for EMI Card but still not received they are sending me only emails for that & sending me like
Please type ‘LAN and send this message to [protected] from your registered mobile number . You will get your loan account number in few seconds!

Alternatively, we also request you to provide us with your loan account number or the following.
Bajaj Finserv customer support has been notified about the posted complaint.
I respected financial company my registered mobile no.has been loss so no any massage and phone to give me a information, so what I do please help me my new mobile number is [protected] please tell me
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    D
    Dr Mohammad Isa Ansari
    from Avanoor, Kerala
    Aug 31, 2016
    Resolved
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    Address: New Delhi, Delhi, 110023

    Dear mr. Mohd mazhar/mr. Subhash arora/mr. Amber aggarwal,

    I have made several requests through e-mails and the last request i have submitted on dated 24th june 2016 in order to refund the amount rs 10, 000 (Rupees ten thousand) in my pnb bank account which was withdrawn by bajaj finance through my pnb cheque no.321840 on dated 18.05.201, in connection with housing loan, but the housing loan was not processed and in this regard i also have discussed with mr mohd mazhar on telephone.

    Kindly refund rs 10, 000 (Rupees ten thousand) in my pnb a/c no.[protected]; ifsc code: punb0015900, green park branch at the earliest please.

    Best regards
    Mohammad isa ansari
    Loan application name: mohammad isa ansari
    Loan application no. : [protected]
    Pnb saving a/c no.[protected]
    Ifsc code: punb0015900
    Mobile: [protected]
    Oct 9, 2016
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Sep 08, 2016
    Bajaj Finserv Customer Care's response
    Hi Dr Dr Mohammad, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly. You can also write to us at [protected]@bajajfinserv.in
    Still, I have not received any phone call from Bajaj Fin. I also wrote two applications to [protected]@bajajfinserv.in, but no response from them Kindly intervene in the matter and advise to Bajaj Finance to transfer the refund Rs.10, 000 (Rupees Ten Thousand) immediately please.

    The applications I have written to [protected]@bajajfinserv.in are as follows:

    Dated: 9th March 2017

    I sent below mail on 8th December 2016 regarding the bank transfer of Rs.10, 000/-. but still you have not transferred. Now it appears I would have take the help of court.

    Yours very sincerely
    (DR. MOHAMMAD ISA ANSARI)
    Co-Applicant: Mrs Farhat Moin Ansari (Wife)
    Loan Application Name: MOHAMMAD ISA ANSARI
    Loan Application No. : [protected]
    PNB Saving A/c No.[protected]
    IFSC Code: PUNB0015900


    Dr. Mohammad Isa Ansari
    To
    [protected]@bajajfinserv.in
    CC
    subhash.[protected]@bajajfinserv.in
    08/12/16 at 3:06 PM

    Attn: Mr. Subhash Arora (Mobile Phone: [protected]), Bajaj Finance, Metro Height, Netaji Subhash Place, New Delhi

    Dear Mr. Subhash Arora, as per telephonic discussion on dated 1st September 2016, you ensured that the refund Rs 10, 000 (Rupees Ten Thousand) will be processed within 4-5 days, but still it has not been transferred/ credited in my PNB Bank A/c No.[protected], Green Park Branch.

    Also I have tried many times to remind you but every time you are making my phone calls busy. Even my wife (Farhat Moin Ansari) also requested and tried to get refund done but I don’t know why you doing such trouble.

    Above indicated amount Rs 10, 000 (Rupees ten thousand) in my PNB bank account was withdrawn by Bajaj Finserv through my PNB cheque no.321840 on dated 18.05.201, in connection with Home Loan, but the home loan was not processed.

    Mr. Subhash Arora, kindly process and transfer above indicated amount Rs 10, 000/- at the earliest in order to avoid legal/court action.

    Best regard
    (DR. MOHAMMAD ISA ANSARI)
    Co-Applicant: Mrs Farhat Moin Ansari (Wife)
    Loan Application Name: MOHAMMAD ISA ANSARI
    Loan Application No. : [protected]
    PNB Saving A/c No.[protected]
    IFSC Code: PUNB0015900
    Dear Sir/Ma’am,
    Up-to-date email communications are as follows and they have ensured to transfer the refund in my bank account:

    [protected]@bajajfinserv.in Dear Customer, Thank you for writing to us at Bajaj Finserv. We regret the inconvenience caused to you and assure you of our best services always. As discussed on call [protected], we wish to inform yo
    To
    [protected]@yahoo.com
    CC
    [protected]@yahoo.com
    7 Apr at 6:39 PM

    Dear Customer,

    Thank you for writing to us at Bajaj Finserv.

    We regret the inconvenience caused to you and assure you of our best services always.
    As discussed on call [protected], we wish to inform you that we will process refund of Rs 6000/- toward MOF charges for your loan application ID [protected].
    Please fill up the below mentioned details and provide copy of cancelled cheque

    1. Customer Name:
    2. Bank Name :-
    3. Branch :-
    4. Account no :
    5. IFSC code:-
    6. City :-
    7. MICR Code:-
    8. LAN
    9. Beneficiary name

    Bajaj Finserv assures you its best service, always.

    Yours sincerely,
    Jyoti R
    Bajaj Finance Ltd.
    Bajaj Finserv.

    Dr. Mohammad Isa Ansari Dear Ma’am Jyoti, Details are provided below: Copy of cancelled cheque is also enclosed with this mail please. Customer Name: MOHAMMAD ISA ANSARI Bank Name: - PUNJAB NATIONAL BANK Branch: - GULMOHAR

    To
    [protected]@bajajfinserv.in
    8 Apr at 9:29 AM

    Dear Ma’am Jyoti,

    Details are provided below: Copy of cancelled cheque is also enclosed with this mail please.
    1. Customer Name: MOHAMMAD ISA ANSARI
    2. Bank Name: - PUNJAB NATIONAL BANK
    3. Branch: - GULMOHAR ENCLAVE, GREEN PARK, NEW DELHI-110049
    4. Account no: [protected]
    5. IFSC code: - PUNB0015900
    6. City: - NEW DELHI
    7. MICR Code:[protected]
    8. Beneficiary name: - MOHAMMAD ISA ANSARI

    This is submitted for your kind information please.

    Yours very sincerely
    MOHAMMAD ISA ANSARI
    Loan application ID: [protected]
    Mobile no. [protected]
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      R
      ravianki
      from Mumbai, Maharashtra
      Aug 30, 2016
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      Address: 382330
      Website: bajaj finserv.com

      Hi, , , sir i am ravindra b solanki...And my email id is ravindra.[protected]@yahoo.com..Sir i apply bajaj emi card 27/8/2016
      I payment alrady done for my debit card bur bajaj finserv not responce my emi card detail...So how many day you send my address for emi card and pls you send me a email my emi card details, ..I say replay sir urgent and pls send my emi card i alrady pay 399 rs and u can't send emi card so refund me my 399 rs ok...


      I hope you will take acction on this matters and answer me


      Regards,
      Ravindra solanki
      [protected]
      Oct 2, 2016
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Aug 31, 2016
      Bajaj Finserv Customer Care's response
      Hi Mr. Ravindra, we wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
      Sir i am SANJAY KUMAR .and my email id is [protected]@gmail.com..

      Sir I apply bajaj emi card 30/8/2016
      I payment alrady done for my debit card bur bajaj finserv not responce my emi card detail...

      So how many day you send my address for emi card and pls you send me a email my emi card details, . I alrady pay 399 rs But no responce from you
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        S
        S Mucchukota
        from Hyderabad, Telangana
        Aug 29, 2016
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        Address: Hyderabad, Andhra Pradesh, 502032
        Website: www.bajajfinserv.in

        These people in bajaj finserv never ever respond to the customers queries. I raised number of requests and calls and emails. I am only getting automated responses from their server, everytime informing the same that wait for 2 days. I have applied for this Emergency Cash Loan 48 days back. Till date no progress at all. When I visit the branch, I was treated like a fool.
        May 20, 2017
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Aug 30, 2016
        Bajaj Finserv Customer Care's response
        Hi there, we regret the inconvenience caused to you. Request you to share your customer id/ registered contact details/ service request number so as to assist you further.
        Aug 31, 2016
        Updated by S Mucchukota
        Customer ID: 30171089
        Registered Contact: [protected]
        SRN06500932
        SRN06517757
        SRN06578918
        Verified Support
        Aug 31, 2016
        Bajaj Finserv Customer Care's response
        Hi there, we wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
        Sep 01, 2016
        Updated by S Mucchukota
        Your somajiguda branch people are not even picking up my calls, no information has been provided from past 48 days. Now you want me to believe you people. This is a hell of a joke.
        Sep 12, 2016
        Updated by S Mucchukota
        Its exactly 2 months now...
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          S
          SachinBThorat
          from Thiruvananthapuram, Kerala
          Aug 29, 2016
          Resolved
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          Address: 431103

          Dear sir my emi card i will be paid by penalty.
          Why my card is blok.
          Request to you please activate my card.
          Remember be new products.
          My customers id is :[protected]
          Oct 1, 2016
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Aug 29, 2016
          Updated by SachinBThorat
          नमस्कार सर,
          माझे EMi का बंद केले.
          मि चेक बॉऊसिंग चार्जेस भरले असताना देखील माझे कार्ड बंद करण्यात आले आहे. माझी आपणांस विनंती आहे की माझे कार्ड लवकरात लवकर चालु करावे. मला आज नाविन प्रोडक्ट खरेदी करायचा आहे. नविन प्राडक्ट घेता येईल. हि नम्रतेची विनंती आपणाकडे करत आहे . माझ्या कंपलेटचा लवकरात लवकर निवारण करावे .
          कस्टमर आयडी २७८४५९३६ हा आहे.
          कार्डचे सेवटचे १८५३ चार अंक आहे.
          Verified Support
          Aug 31, 2016
          Bajaj Finserv Customer Care's response
          Hi Mr. Sachin, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
          I have taken a product on bajaj finance with my hdfc account, now i have the signature mismatch problem from bank side, what shall i do to sovle it and get my EMI's to be paid properly, this is the first EMI im going to pay.
          please help me for the solution on my mail ID [protected]@gmail.com
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            M
            MohamedAbdullah
            from Jangaon, Telangana
            Aug 29, 2016
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            Address: Chennai, Tamil Nadu, 600004

            Hi,
            Reliance digital, guru towers, mylapore chennai Bajaj loan executive Name is Hari approaching people rudely and not in manners. And i want to leaglly approach this and teach him to how to speak with customers. This will lead customers time and peace of mind wasting. So please warn him to stop his attidue with customer and front of customer. This will help lot of poor customer who is like to purchase with low money and get irritate by these kind of rude guys.
            Sep 30, 2016
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Aug 30, 2016
            Bajaj Finserv Customer Care's response
            Hi there, we regret the inconvenience caused to you. We wish to inform you that we have noted your details and shall look into the same.
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              B
              Babu Burs
              from Hyderabad, Telangana
              Aug 27, 2016
              Resolved
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              Address: Rangareddy, Andhra Pradesh, 500018

              Dear All, It is a complaint against the services provided by your Bajaj Fin serv team. I got an OD loan from your Hyderabad branch. I got an OD amount of 24/08/2016 and post that I am
              regular behind Hyderabad bajaj team to provide user name & password log in to transfer that OD amount from my salary account to OD account( Virtual Account). Moreover, Hyderabad bajaj team is not providing the OD (Virtual account) details and even they don't know Virtual Account number and how to login and do transfer the amount from my salary account to OD Account, I also tried to get that user name and password online by sending SMS at a particular number but am getting SMS as " We are unable process and get VAN, this is only flexi loans" something is getting but baja team providedme FLEXI LOAN ONLY to me. So you are requested to
              1.Wave off interest factor from 24-Aug till date as interest is getting charged necessary
              2. Provide user name and password for virtual account and My Contact number : [protected]
              Oct 1, 2016
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Aug 31, 2016
              Bajaj Finserv Customer Care's response
              Hi there, we wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
              Hello Sir / Madam,

              Kindly request you to unblock the Bajaj finserve card
              I have cleared the all the loans from Bajaj Finance.
              I have attached EMI card Snap shot & loan cleared details
              Kindly do the needful ASAP.
              Name: Renukaswamy M B
              Customer ID: 6967711
              Mobile: [protected]

              Bajaj Finserv Flexi Loan Virtual Account Number - Comment #2536960 - Image #0
              Bajaj Finserv Flexi Loan Virtual Account Number - Comment #2536960 - Image #1
              Bajaj Finserv Flexi Loan Virtual Account Number - Comment #2536960 - Image #2
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                M
                Mayank41
                Aug 27, 2016
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                Address: Nagpur, Maharashtra, 440008
                Website: www.bajajfinserv.in

                Final Bajaj

                Hey frnds just want to share my experince of one of the finance company- BAJAJ FINSERV (BAJAJ FINANCE) .who is fooling all the customers when it comes to RATE OF INTREST AND PROCCESSING FEES of the loan ...
                I have taken a loan from BAJAJ FINSERV
                Loan ac no. - 406LAP00816365
                The company is just Fooling us by increasing rate of intrest every quaterly even if RBI REPO RATE is not changed . The lending rate / repo rate of RBI is 7%-8 % then also they charge us minimum of 12% to 18% by saying it FRR ( floating refrance rate of intrest), Or their additional cost of handling.
                I am BAJAJ FINSERVE customer since last 4 years Nd without my knowledge they have increased my rate of intrest from 12% to 14.1% . If we calculate this for 7 years then i need to PAY EXTRA AMOUNT OF more than RS 45 lacs extra .
                Even after i was promised to get refund of my processing fee by Mr. TEJAS LAKDAWALA and Mr . Bhushan ( bajaj finserv company represntatives) of rs 45000 which is not refunded in last 3 and half YEARS.
                sorry to say but BAJAJ FINSERV is one of the MOST HOPELESS COMPANY which dont even care a damm for their soo called PREMIUM CUSTOMERS.
                Whenever i go to their office i get a response that the concerned person is not on place nd this happend with me for more then 9 times. Even more when u call them mr. AMOL NANDESHWAR (lAP MANAGER) he wont pick up the phone calls.
                When i called Mr NILESH LAHOTI the senior state head of the company he said he will look into it and even after a year passed away he dosent have any concern about the issue.
                Mr SANTOSH TIWARI ex branch manager commited us that he will try to revised the intrest rate to the market rate but he also failed .

                Mr AMBRISH KHARE ex branch manager who also promised to revised the intrest rates also stopped picking up the phone

                MR VIKAS SIROHI said he will try to sort out the issue but then he also didnt help any.

                Mr MANISH PANDE the new branch manager of BAJAJ finserv DARAMPETH BRANCH (nagpur) finally said he is trying but its being a week no results out.

                Funnyly whenever u call or mail [protected]@bajajfinserv.in then you will get a mail that your request is in process and it will take 2-3 days to sort out. After 2-3 days you will get a new mail from [protected]@bajajfinserve.in that your request is pending and it will take more 5 to 7 working days. And i have kept all the mails of them.

                Dipesh soni and many more customer care executives from bajaj finserv called me up aftee my several mails, and they didnt even know the case which i mentioned explicitly in my mails. Bajaj customer care executives dont even know the company policies nor they know how.to handle the customers.

                BAJAJ- FINSERV is soo AGRESSIVE in attracting new customes (FOOLS)that When the time comes to solve the problem of old premium customers they FORGET ND NECLECT IT INTENSIONALLY.
                I REQUEST ALL TO select a proper finance company because atlast its our HARD EARNED MONEY ...

                BAJAJ FINANCE IS JUST HOPELESS AND THEIR STAFF TOO.
                May 21, 2017
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Aug 31, 2016
                Bajaj Finserv Customer Care's response
                Hi Mr. Mayank, we regret the inconvenience caused to you.We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
                Sep 26, 2016
                Updated by Mayank41
                Hello

                Today I went to your Bajaj fin serve dharampeth Branch and since all my visits I m facing extreme mental harassment from your company and company representatives. They don’t answer any thing and just say that you mail on [protected]@bajajfinserve.in. No executive are ever available on table and even more when your guard calls inside office they answer that no one is available . Today also Mr. amol nandeshwar and Mr. manish pande did the same. And when I screamed in your office loudly then they came from inside the office. Neither have they picked up my calls. Nor they are answering any of my questions.
                I would kindly request you that sort out my matter ASAP with all the queries mentioned below.

                 Why is my account WEAK ACCOUNT and on what grounds when all my payments are before due date?

                 And why was my rate of intrest increased when you are giving loan @11.25% p.a. to your new customers and charging old customers at soo high amount.

                 Kindly send me a detail break up of my Loan emi. ROI.

                 Why is penalties/fine in my last for-closer letter cheque bouncing charges and late payment charges when all my dues are on time?

                 Which are my pending installments according to the for-closer letter?

                 What will be per day INTREST for my both the loan a/c for this month and for next month (if changes)?

                 My both the loan account are of ZERO PERCENT FOR-CLOSER ( 0% ) from the day of disbursement and even after your company policies changed. Then why you keep changing your commitments every time? And how often do I need to keep asking you for the for-closer charges and other policies changes? viz- daily / monthly / half monthly/ quarterly ?

                 Kindly calculate my FORECLOSER amount accordingly and let me know for Loan account: 406LAP00816365 & 406LAP07555045.

                 And amount I calculated is almost 3 lacs (3, 00, 000) lesser then you are quoting me in your foreclosure letter.

                And I have explained all my case to more than 22 people in your company from Top to bottom and every time a new executive calls me and I am pissed off with the harassments me and my family are facing due to your letters and calls EVEN AFTER PAYING ALL THE PAYMENTS BEFORE DUE DATE.

                Kindly send me in writing/mail for the above.

                And for futher details call me on [protected] / [protected].
                Sep 26, 2016
                Updated by Mayank41
                EMI no. Payment dates % Change in intrest rate from 12.75% to Rate of interest MOP
                1 [protected] 0 12.75 Cheque
                2 [protected] 0 12.75 Cheque
                3 [protected] 0 12.75 Cheque
                4 [protected] + 0.15 12.9 Cheque
                5 [protected] + 0.15 12.9 cheque
                6 [protected] + 0.15 12.9 cheque
                7 [protected] + 0.15 12.9 cheque
                8 [protected] + 0.15 12.9 cheque
                9 [protected] + 0.15 12.9 cheque
                10 [protected] + 0.15 12.9 cheque
                11 [protected] + 0.15 12.9 cheque
                12 [protected] + 0.15 12.9 cheque
                13 [protected] + 0.15 12.9 Cash
                14 [protected] + 0.15 12.9 Cash
                15 [protected] + 0.15 12.9 Cash
                16 [protected] + 0.15 12.9 Cash
                17 [protected] - 0.15 12.6 Cash
                18 [protected] - 0.15 12.6 Cash
                19 [protected] - 0.15 12.6 Cash
                20 [protected] - 0.15 12.6 Cash
                21 [protected] - 0.15 12.6 Cash
                22 [protected] - 0.15 12.6 Cash
                23 [protected] - 0.15 12.6 Cash
                24 [protected] - 0.15 12.6 Cash
                25 [protected] - 0.15 12.6 Cash
                26 [protected] - 0.15 12.6 Cash
                27 [protected] - 0.15 12.6 Cash
                28 [protected] - 0.15 12.6 Cash
                29 [protected] - 0.15 12.6 Cash
                30 [protected] - 0.15 12.6 ECS
                31 [protected] - 0.15 12.6 ECS
                32 [protected] - 0.15 12.6 ECS
                33 [protected] - 0.15 12.6 ECS
                34 [protected] - 0.15 12.6 ECS
                35 ECS


                3 months
                13 months
                18 months
                33 months


                This is my payment summary with the RATE OF INTREST and DATES OF PAYMEN for Loan account: 406LAP00816365
                {You can check payment dates in my SOA (statement of account)}.

                Hello
                Today I went to your Bajaj fin serve dharampeth Branch and since all my visits I m facing extreme mental harassment from your company and company representatives. They don’t answer any thing and just say that you mail on [protected]@bajajfinserve.in. No executive are ever available on table and even more when your guard calls inside office they answer that no one is available . Today also Mr. amol nandeshwar and Mr. manish pande did the same. And when I screamed in your office loudly then they came from inside the office. Neither have they picked up my calls. Nor they are answering any of my questions.
                I would kindly request you that sort out my matter ASAP with all the queries mentioned below.

                 Why is my account WEAK ACCOUNT and on what grounds when all my payments are before due date?
                 And why was my rate of intrest increased when you are giving loan @11.25% p.a. to your new customers and charging old customers at soo high amount.
                 Kindly send me a detail break up of my Loan emi. ROI.
                 Why is penalties/fine in my last for-closer letter cheque bouncing charges and late payment charges when all my dues are on time?
                 Which are my pending installments according to the for-closer letter?
                 What will be per day INTREST for my both the loan a/c for this month and for next month (if changes)?
                 My both the loan account are of ZERO PERCENT FOR-CLOSER ( 0% ) from the day of disbursement and even after your company policies changed. Then why you keep changing your commitments every time? And how often do I need to keep asking you for the for-closer charges and other policies changes? viz- daily / monthly / half monthly/ quarterly ?
                 Kindly calculate my FORECLOSER amount accordingly and let me know for Loan account: 406LAP00816365 & 406LAP07555045.
                 And amount I calculated is almost 3 lacs (3, 00, 000) lesser then you are quoting me in your foreclosure letter.
                And I have explained all my case to more than 22 people in your company from Top to bottom and every time a new executive calls me and I am pissed off with the harassments me and my family are facing due to your letters and calls EVEN AFTER PAYING ALL THE PAYMENTS BEFORE DUE DATE.
                Kindly send me in writing/mail for the above.
                And for futher details call me on [protected]/ [protected]
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                  J
                  jeetjm
                  from Delhi, Delhi
                  Aug 26, 2016
                  Resolved
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                  Resolved

                  Address: 122001

                  Dear Sir or mam
                  i am applying for EMI card through MR. Varun Gupta ([protected]) Bajaj Finserv sales Executive, we have purchase the product (Refrigerator )from Vijay sales last 23th March 2016. we have paid the amount 299/Rs for EMI card but it is not received till now. many time call to him (Mr. Varun) but he did not such a good response and i have already mail sent to ( [protected]@bajajfinserv.in) in last 22nd August but there is no response.

                  My Approver no. SF33766855
                  Oct 2, 2016
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 30, 2016
                  Bajaj Finserv Customer Care's response
                  Hi there, we regret the inconvenience caused to you. Request you to share your service request number/ customer id/ registered contact details so as to assist you further.
                  Kindly send my loan statement customer id 7664545
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                    krishna av
                    from Delhi, Delhi
                    Aug 26, 2016
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                    Address: 520015

                    Respected sir, u r teem was not response any information, iam u r costmor id 27143121, please send me payment health bond than k u
                    Aug 20, 2016
                    Sitaram Bag's response
                    Don't Call me
                    When u don't want to give me Loan then why r u calling me again and again, please stop to calling
                    Dear Sir,
                    Daily 5 to 6 times phone calls are coming from Bajaj Finserv of Different numbers (Ex: [protected]) calling regarding to take loan. I am not interested to take loan . They are disturbing like anything. So please stop the same if not than i shall move to consumer court. My mobile no .[protected]
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                      A
                      Afsha Shaikh
                      from Pune, Maharashtra
                      Aug 25, 2016
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400050
                      Website: bajaj finserv

                      I took iphone form bajaj finserve on 4th i paid 300rs for card i was told i that i will get card within 1 month but till now i have not recved the card so bad service i need my card as soon as possible or it will b very bad as there is no customer service option i will stop paying the emi also the person from whom i bought saying we dont care now you will get it is this the way to talk to your customer i need yourl to resolve this asap
                      Oct 2, 2016
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 30, 2016
                      Bajaj Finserv Customer Care's response
                      Hi Afsha, we regret the inconvenience caused. Request you to share your contact details and help us understand the situation better.
                      Feb 27, 2017
                      Updated by Afsha Shaikh
                      i will not pay any emi now
                      My dad took loan for tv in 2006. and he paid all EMI. but in now 2016 he getting call from Bajaj guys and they saying one EMi is pending and have to pay 3000.00 and account number is[protected]
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                        A
                        Abi Johnson
                        from Noida, Uttar Pradesh
                        Aug 25, 2016
                        Resolved
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                        Resolved

                        Address: Ghaziabad, Uttar Pradesh, 201102
                        Website: www.bajajfinserv.in/finance

                        Subodh Kumar collection manager from
                        Kaushambhi branch - [protected] and his field officer Ankit Singh - [protected] have just threatened my brother Vikash Singh by coming to my home for just missing one EMI on a Dell laptop.

                        They were abusive, and threatened to beat my brother and asked to make the EMI payment of around 6, 000 instead of our request to give us time till 7th of next month. My brother has a good credit score of 825 out of 900. He rarely misses out on making any payment but this time he missed because of some challenging home situation .

                        I have never experienced such a rude, provocative and dangerous behavior from any private company officials such as these two.

                        Please suggest what strong actions can be taken to remove these two individuals from their job profiles and also to blacklist them for threatening their clients.
                        Oct 2, 2016
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 30, 2016
                        Bajaj Finserv Customer Care's response
                        Hi there, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall look into the same.
                        I m Satish.A.Naik ..i have received your EMI card no. [protected] valid from 11/15 . I want to buy LG microwave on your card .I have not received PIN to swipe the card. Kindly message my PIN on my mobile no. [protected].
                        Bajaj Finserv Customer Care's response, Aug 30, 2016
                        Verified Support
                        Hi Mr. Satish, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly. You can also write to us at [email protected]
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                          E
                          Er. A. K. Kalyan
                          from Chandigarh, Chandigarh
                          Aug 25, 2016
                          Resolved
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                          Resolved

                          Address: Dehradun, Uttarakhand, 248001
                          Website: general.bajajallianz.com

                          I havr purchased Xperia z3 mobile from authorized outlet of Sony through bajaj finserv and also taken extended earranty policy of 3 years. Now my phone is not working correctly battery drains too fast and touch not works sometimes.
                          I have givem phone to service centre they given me estimate of repair and I submitted that to the surveyor come to me through customer care complaint of bajaj extended policy on 20th July 2016 But till date no claim war approved or rejected and I m not able use my phone which I bought @51000 rupees. help me to resolve issue.
                          Policy no. -OG[protected]-00220000
                          Complaint no.- OC[protected]
                          Plz help.
                          Nov 23, 2018
                          Complaint marked as Resolved 
                          Claim finalized
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            A
                            amit2034
                            from Dahanu, Maharashtra
                            Aug 24, 2016
                            Resolved
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                            Resolved

                            Address: 411058
                            Website: www.bajajfinserv.in

                            Hi,

                            I was offered Personal Loan from Bajaj Finserv with conditions that no prepayment charges and no foreclosure charges. Regardng the same i got an email from bajaj finserv .I had plan to close my PL and foreclose the loan asap. Hence I chose Bajaj Finserv over another Lending Organization who were offering me loan at lower interest rate.

                            Now, I would like to do prepayment/foreclose the loan. But when I walk to the nearest bajaj finserv offic ( wakdewadi pune) they told me that i have to give 4% foreclosure charge. The person at the counter mention that policy has changed. I wrote to [protected]@bajajfinserv.in and never got any sensible reply. I only got auto-reply.

                            This is sheer cheating that I was promised to be allowed to foreclose the loan without any charges. And now they deny it just under the name of policy. If I new this I would have taken loan at lower rate from another organization. And also lower charges for foreclosure and prepayment.

                            I cannot accept this and need help in resolving this matter.

                            I will get a written reply from them stating the same, than i will put a written complaint in court against them.
                            Oct 6, 2016
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 30, 2016
                            Bajaj Finserv Customer Care's response
                            Hi Mr. Amit, we regret the inconvenience caused to you. Request you to share your loan account number/ customer id/ registered contact details so as to assist you further.
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                              R
                              rajni 2016
                              from Solapur, Maharashtra
                              Aug 24, 2016
                              Resolved
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                              Resolved

                              Address: Faridabad, Haryana
                              Website: bajaj finserv

                              I hav got call tht my personal loan of rs. 1 lakh approved, and emi deducted on the reducing basic, and executive take 2000 rs from us, .. they pay 90000 and say, ur loan calculate on the basic of one lakh, now they torcher us, say abuse wording, & say you pay 70000 int on 90000 principal, how it possible, they say they made police case against us.
                              Oct 6, 2016
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 30, 2016
                              Bajaj Finserv Customer Care's response
                              Hi Rajni, we regret the inconvenience caused to you. Request you to share your loan account number/ customer id/ registered contact details so as to assist you further.
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                                A
                                ashokkumar987
                                from Kota, Rajasthan
                                Aug 24, 2016
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                                Address: 324005

                                Myself procured items from reliance digital, city mall kota on loan from bajaj finserv as prt details attached. my emi shall be rs.[protected]+1179+326). bur emi of rs. 3797/- i. e. rs. 1179/- extra is beining deducted from my account though ecs. two emis of rs. 3797/- is already deducted on dated 02.07.16 and 02.08.16. please arrange to refund excess amount deducted and ensure to stop excess deduction in future emi.

                                In view of above i met mr. maneesh of bajaj finserv deputed at reliance digital, city mall kota (rajasthan) 0n19.0816, but i did not got proper response from him. he simply told to go to mewara plaza, shopping center office.
                                I visited shopping center office on 22.08.16 and given a written complain there and person there told that your problem shall be resolved. i again visited shopping center office on 24.08.16 and tried to contact mr. gaurav there but not succeeded and no proper response got from the office. i received very very bad bad response from your office.

                                In view of above please look into the matter and resolve the issue immediately.


                                Regards,
                                Ashok kumar
                                Mobile: [protected]
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  M
                                  mmoinz
                                  from Pune, Maharashtra
                                  Aug 24, 2016
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560045
                                  Website: www.bajajfinserv.in

                                  After receiving continues call from the Bajaj Finserv, I have applied for the Personal Loan, When they sent their Executive he said you documents are cleared you will get the loan in 4/6 working day all the documents collected at my home, at that time the executive did not informed me that my location is marked Negative, they had sanction my loan made me run behind them for almost a month, some people from Pune have contacted me assuring that they will help to get the loan At last all failed,

                                  i have been informed all my Singed documents including Cheques what i had submitted will be courier to me its been 2 months now they have been dragging it through there mail id [protected]@bajajfinserv.in only one response i am receiving.
                                  (We sincerely apologize for the inconvenience that has been caused and appreciate your understanding and patience.

                                  Currently, your service request is under process. We request you to allow us an additional 2 to 3 days to resolve your query. We are sorry for the inconvenience caused to you.)

                                  Kindly stay away from this company and they people. they dont value your time they only value your money
                                  Oct 3, 2016
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 30, 2016
                                  Bajaj Finserv Customer Care's response
                                  Hi there, we regret the inconvenience caused. Request you to share your contact details and help us understand the situation better.
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                                    U
                                    Ushaa Sharma
                                    from Mumbai, Maharashtra
                                    Aug 23, 2016
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                                    Address: 400706

                                    For my loan account number Loan 4050CD22965157, wrong bank account has been mapped for the EMI debit. Despite giving 2 cancelled cheques, the correction has not been made. I am writen to the loan processing officer Kiran Shinde at Reliance Digital @ Belapur with copies to gaurav.[protected]@bajajfinserve.in, prarthana.[protected]@bajajfinserv.in, but failing to get a response and the needful done. on the other side I being chased by teh collection team but when I wanted to pay online, it is asking me to pay the penalty for no fault of mine.

                                    I written upmteen mails since I took the loan in May 2016. The irony is, I have another loan running with them which is correctly mapped to my Yes bank.

                                    I am really shocked and lost with the way things are moving with resolution
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      S
                                      srinaani
                                      from Hyderabad, Telangana
                                      Aug 23, 2016
                                      Resolved
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                                      Resolved

                                      Address: 500082
                                      Website: www.bajajfinserv.in

                                      Dear Sir/Madam,

                                      It is brought to your kind notice that from last 2 years i was purchasing the electronic products from bajaj finserv till now i was taken 8 product under loan out of 6 is completed without any payment delays. Now this month i was not in town i was went out of station in official tour. Please note this number [protected] somebody is calling from this number to our family members and talking roodly and using unparliamentary words regarding 1-month payment. Please take a action on this company this is not the way to deal with customers to recovery the payments.

                                      Please Help Us.
                                      Oct 2, 2016
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 30, 2016
                                      Bajaj Finserv Customer Care's response
                                      Hi there, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall look into the same.
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