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Bajaj Finserv Complaints & Reviews

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Updated: Feb 17, 2026
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Bajaj Finserv reviews & complaints page 286

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D
dhiruuu
from Mumbai, Maharashtra
Sep 8, 2016
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Address: Ranchi, Jharkhand, 834001
Website: www.bajajfinesvlending.in

Dear sir/maim,

this is to inform you that my emi card has been blocked due to some cheque bounce issue before nine months.
request to you please activate my emi card, i am insuring you that this will be not repeat in future.
So kindly please do the needfull.

emi card no- [protected]

thanks & regards,
Dharmendra Kumar
mob.no-[protected]
Bajaj Finserv customer support has been notified about the posted complaint.
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    Dhiraj Kumar Agarwal
    from Coimbatore, Tamil Nadu
    Sep 7, 2016
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    Address: 500031
    Website: www.bajajfinserv.in

    There is a pending issue from your side since last 3 months. Every month it is closed with false satisfactory promises and ultimately it results in greater harassment from your side next month.

    I got my purchase financed from Bajaj, where I provided a check leaflet of Icici bank, Jubilee hills branch. I do not know how and why my EMI was requested from ICICI Secunderabad branch, to which the bank branch rightly refused. Upon discussion I was reuested to send my bank statement as a proof of operation of account, which I duly complied with. I was requested to pay the EMI online, and was assured that the EMI will be correctly deducted from the correct account.

    Next month you repeated the story. To which before getting a call/mail from your side, I proactively initiated a service request. I again had to submit my account statement to prove my account is active. After persuasion I resubmitted a fresh EMI mandate to your collection agent. I was again assured that records would be set straight this time.

    But again you have failed. I proactively this time asked for status even before by EMI was presented. But again the same story. This time I received atleast 20 calls from another person this time and was harassed to the core. One and only one shall connect to a consumer else it is really frustrating for the customer to explain everything again and again to everyone. To my wonders the best possible solution provided was I manually pay the EMI due everymonth. That was worst thing I could think of, and the pride which your telecall executive displayed in providing this solution was sickening.

    I am on a travelling profile and I travel 5 days a week. On a weekend I have thousand chores to attend to. I cannot drive to your office which is far away from my home, I have always offered that I can visit your Bajaj electronics showroom from where I procured the equipment I financed.

    Tell me one good reason why shall I come back to Bajaj for my future financing, and why shall I not ask all my friends and relatives to not to get any thing financed from your organization.

    I now hardly believe that something can be done now, but still I am taking last chance if my fortune works with your interventions

    I even mailed them a mail response from Icici which says that no ECS mandate has ever been submitted/ activated. This is clearly a lapse from Bajaj

    Dhiraj
    Bajaj Finserv customer support has been notified about the posted complaint.
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      A
      ajayjivani
      from Ahmedabad, Gujarat
      Sep 7, 2016
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      Address: 382345
      Website: www.bajajfinserv.in/finance/customer-portal.aspx

      Sir,

      From my sbi bank a/c rs. 99/- has been deducted on 26.8.2016. Pease verify the same and refund credit to my account early and oblige. It is debited without the permission and i have not made any purchase.

      Txn date value - 26 aug 2016

      Date -26 aug 2016

      Description - to transferp[protected]trfor ddr
      Bajaj-auto

      Ref no./cheque no. - transfer to[protected]

      Debit 99.00

      Yours
      Ajaykumar jivani
      Oct 10, 2016
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Sep 08, 2016
      Bajaj Finserv Customer Care's response
      Hi Mr. Ajay, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
      I WANTED A STATEMENT FOR MY LOAN 4020 CD 11099434 PLZ ISSUE IT ON MY EMAIL [protected]@gmail.com
      I WANTED A STATEMENT FOR MY LOAN 4020 CD 11099434 PLZ ISSUE IT ON MY EMAIL [protected]@gmail.com
      I WANTED A STATEMENT FOR MY LOAN 4020 CD 11099434 PLZ ISSUE IT ON MY EMAIL [protected]@gmail.com
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        M
        Manish Vatrana
        from Mohali, Punjab
        Sep 7, 2016
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        Address: 160055

        My Number is in DND list but still call are coming from difereent numbers from Bajaj Finance, Latest call from [protected].

        Pls stop all type of calls as i dont required any Loan...

        My number is [protected]

        My Number is in DND list but still call are coming from difereent numbers from Bajaj Finance, Latest call from [protected].

        Pls stop all type of calls as i dont required any Loan...

        My number is [protected]
        Bajaj Finserv customer support has been notified about the posted complaint.
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          H
          HimanshiGupta
          from Meerut, Uttar Pradesh
          Sep 5, 2016
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          Address: 110092
          Website: www.bajajfinserv.in

          I don't know which type of company this is really. I paid all instalment but you guys again and again deduct my money without any reasons and your customer service irresponsible and did not pick the phone calls. I try lot of time but no response. Your company deduct my money two time.
          1st on 15th july 2016 amount rs. 862/. And 2nd on 3rd sep 2016 amount rs 350/ without any reasons and no response of calls. It is ridiculous service ever.
          Please see attachment of my deduction and let us know asap or contact me
          Oct 9, 2016
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Sep 08, 2016
          Bajaj Finserv Customer Care's response
          Hi Himanshi, we regret the inconvenience caused to you. Request you to share your customer id/ registered contact details so as to assist you further.
          Contact no [protected]
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            S
            shashi hari baral
            from Jaipur, Rajasthan
            Sep 4, 2016
            Resolved
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            Address: Valsad, Gujarat, 396191

            Respected sir,
            sir i m shashi hari baral and my emi card no is :[protected]

            sir i got my bajaj emi card via courier which was applied by me online. i got my pin but dont know experia login password.plz send me via my registered contact num [protected]. i m tired to find my experia login password. i have tried by mobile verification number also but not shows password only i m getting my user id
            Oct 11, 2016
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Sep 08, 2016
            Bajaj Finserv Customer Care's response
            Hi Mr. Shashi, thanks for sharing your details. We shall look into the same and get back to you shortly. You can also write to us at [protected]@bajajfinserv.in
            DEAR SIR

            my name is abhishek singh and i am coustmer of bajaj finserv last two year but now i am face no tollfree number and this company customer care executive not response so please sir ( what can i do?) tell me .
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              S
              Suhas Purushotham
              from Chennai, Tamil Nadu
              Sep 3, 2016
              Resolved
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              Address: 560016

              I have taken a loan of 233000 in 2015 and paid the rest of the EMI in one shot in customer portal on[protected], the due amount was 188245.43 and the transaction no :GHDF[protected]. Now i am getting a message stating i have to pay my EMI and make sure funds to be available in my account, is this the way how they treat the customer. I request to solve this dispute as i called there customer care but no proper response.
              Oct 12, 2016
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Sep 03, 2016
              Updated by Suhas Purushotham
              Dear team,

              i have done the remaining payment of rs 188245.43 dated 18 Aug 2016 towards my loan account, towards txn no:GHDF[protected] and this seems to be my transaction completed with you. I hope this clarifies the same, and my account should not be get debited again related to any charges, if so il go for ombudsman as the details has not been updated in ur database, for which i have to face inconvenience means it cannot be entertain at this level after clearing your entire debt, how can you send me the reminder and i havent got any mail of my repayment except message, is this the way ul treat your customer, highly disappointment, herewith i will never approach you for further seeking Loan.
              Please note : I want the NOC copy along with my closure of loan details and my account should not be debited towards EMI for the same.
              Verified Support
              Sep 08, 2016
              Bajaj Finserv Customer Care's response
              Hi Mr. Suhas, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
              I have applied Bajaj emi card a week back through online and Rs.399 amount has been debited from account and till there is no further process from bajaj and either any response from call centre or no call back from the company and keeps on waiting regarding call...no clarification from the company making us fools...
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                S
                SheksP
                from Mumbai, Maharashtra
                Sep 3, 2016
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                Address: 400063
                Website: www.bajajfinserv.in

                Hello,

                I availed finance from Bajaj Finserv to purchase a mobile through my EMI card, I paid all EMI dues on time barring EMI overdue of July 2016.

                On 1st August I received call from Bajaj Finserv customer care stating that "Our server is down so executive will com and collect cash", so I kept on waiting till 9 August 2016 for excutive to show up and finally he showed up on 9th August.

                More than that I received call form Customer care of Bajaj Finserv stating that your EMI is overdue you have to pay charges.

                Same happens in Sep 2016, customer care gave me a call stating server is down and executive will come and collect cash, I replied " Send me a mail from official email Id mentioning server down situation and guess what he hanged up the phone.

                The blocked my EMI card since July month saying it will get reactivate after 45 days and now they are saying due to EMI overdue of august month EMI your card will be suspended for 45 days starting from 24 august 2016 which is absolutely unfair and childish behavior form Bajaj Finserv.

                If these guys looting educated people like this then I can't even imagine how they will rob uneducated people.

                So I recommend you not to go for Bajaj Finserv in future for any loan.

                Regards,
                Shekhar Parab.
                May 10, 2017
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Sep 08, 2016
                Bajaj Finserv Customer Care's response
                Hi Mr. Shekhar, we regret the inconvenience caused to you. Request you to share your customer id/ loan account number so as to assist you further.
                Sep 08, 2016
                Updated by SheksP
                14143431
                Oct 10, 2016
                Updated by SheksP
                MF
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                  P
                  puse tatarao
                  from Visakhapatnam, Andhra Pradesh
                  Sep 2, 2016
                  Resolved
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                  Address: Visakhapatnam, Andhra Pradesh

                  My name is puse tatarao,
                  My loan account no. 4080pl20872225
                  Disbursal date - 25 mar 2016
                  Bajaj finserv continuously called for personal loan, After more calls from bajaj CC I agried for loan amount rs. 236000/- and executive Bharat (Mob:[protected]) and another executive ([protected]) have been come to my home, explained about bajaj and they took signature all the documents from me and transferred the amount in my savings account rs 220785/- on 25 mar 2016. Problem started from here, bajaj customer care called me and told your emi should be debited monthly rs 6000/- and told to executive also if emi is 6000 rs than u will grant my loan, otherwise loan not required. Thereafter executive processed my loan with an emi amount is 6520/-. Please observe this what is happening?

                  On 16 aug 2016 i went to bajaj office for closing my loan, they told me to pay 2, 39, 000/-. How this possible?. During loan processing my executive Bharat told me that i[censored] want to close after one month there is no charges for fore closing and i read an agreement and signed. But here 10441/-rs was charged for foreclosure. This was implemented from 01 jun 2016, but i sighned that agreement on mar 2016. How can u applied on my account. I called bajaj finserv customer care number, out of hundreds times i called, it never got connected to customer care agent from last 10 days.

                  Five months i paid 26000/- as an emi, initially cut the amount 16000/- and now bajaj told to me pay 2, 39, 000/- instead of my loan amount 2, 36, 000/-. What is this?

                  Please remove foreclosure charges rs 10, 441/- in my account than i proceed for closing of my account as soon as you should resolved my issue. Please give me a needful. My executive Bharat([protected]) also giving wrong feedback again and again. This reason i am facing lots of problems for this loan.
                  Please remove foreclosure charges rs 10, 441/-
                  Complaint Status
                  [Aug 17, 2016] Bajaj Finserv customer support has been notified about the posted complaint.
                  Still not solved my problem
                  Oct 10, 2016
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 08, 2016
                  Bajaj Finserv Customer Care's response
                  Hi Puse, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly. You can also write to us at [protected]@bajajfinserv.in
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                    M
                    mogheparag
                    from Mumbai, Maharashtra
                    Sep 1, 2016
                    Resolved
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                    Resolved

                    Address: 401107
                    Website: www.bajajfinservlending.in

                    I had taken a consumer durable loan a/c 5770cd07373388 which i have repaid by emi but still they keep presenting the ecs 3 to 4 times in the month resulting bank ended up charging ecs bounce charge amt to rs.11877.00 which bank refused to reverse as i have ended in making the extra payment to bajaj finance by way of emi & ecs debit charges charged by the bank because of repeated ecs presentation by bajaj finance so i request u to adjust the payment of 11877.00 in my existing consumer durable loan a/c 5770cd24213211

                    Thanks with regards

                    Parag p moghe
                    Oct 11, 2016
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Aug 29, 2016
                    saravanandei's response
                    My emi card [protected] is locked.
                    Verified Support
                    Sep 08, 2016
                    Bajaj Finserv Customer Care's response
                    Hi there, we wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly. You can also write to us at [protected]@bajajfinserv.in
                    My emi card [protected]
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                      M
                      Mohammed ishaq ahamed
                      from Siddipet, Telangana
                      Aug 31, 2016
                      Resolved
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                      Resolved

                      Address: Karimnagar, Andhra Pradesh, 505209

                      Sir, ur office in ramagundam, karimnagar district. Telangana state... Had not yet started doctors loan.. Im a doctor practising in ramagundam.. I approached to ur branch office.. But they r saying yet they not started issuing doctors loan... For that they need permission from head office.. Sir plz look after this problem... I need assistance from ur doctor loan service..
                      Oct 14, 2016
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Aug 31, 2016
                      Updated by Mohammed ishaq ahamed
                      Sir, I applied for Doctors loan...right now im residing in Ramagundam, Karimnagar District. Telangana state. .ur branch office recently started here...Till now no body approached to me ...already 2 weeks had over...plzz kindly look after my request..I want to get benefited from ur loan service...plz sort out this problem..I looking forward for ur assistance. ..Thanking you. .
                      Verified Support
                      Sep 08, 2016
                      Bajaj Finserv Customer Care's response
                      Hi Mr. Mohammed, request you to share your customer id/ registered contact details so as to assist you further. You can also write to us at [protected]@bajajfinserv.in
                      Daily I'm receiving 5-6 phone calls for personal loan. I don't want to take this and request to stop this harassment
                      Sir

                      previous i holding card no.[protected] ( 3-4 years before i take tv loan)

                      without confirmation why u proceed & debit rs.99/- my bank of india navrangpura ahmedabad

                      i put in legal affair department…
                      pls give credit same immediate neither i go in grahak suraksha & other legal sell
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                        M
                        marigot
                        from Chennai, Tamil Nadu
                        Aug 31, 2016
                        Resolved
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                        Resolved

                        Repayment schedule

                        Address: 605001

                        Sir,

                        We have bought loan in your concern in the name of morigot food industry agreement no.458psb11225982. For income tax purpose, we want repayment schedule. We already approach your office, they told us that repayment schedule will get by sms no as s0a 92275 but its not registered number and again we approach bank, there is not proper response. So kindly send the repayment schedule through email address:[protected]@gmail.com....
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                        J
                        Jayesh Kohikar
                        Aug 31, 2016
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                        Address: 382418
                        Website: www.bajajfinserv.in/finance/emi-cards/how-to-check-bajaj-finserv-emi-card-status.aspx

                        I have applied for EMI Card but still not received they are sending me only emails for that & sending me like
                        Please type ‘LAN and send this message to [protected] from your registered mobile number . You will get your loan account number in few seconds!

                        Alternatively, we also request you to provide us with your loan account number or the following.
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        I respected financial company my registered mobile no.has been loss so no any massage and phone to give me a information, so what I do please help me my new mobile number is [protected] please tell me
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                          D
                          Dr Mohammad Isa Ansari
                          from Avanoor, Kerala
                          Aug 31, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110023

                          Dear mr. Mohd mazhar/mr. Subhash arora/mr. Amber aggarwal,

                          I have made several requests through e-mails and the last request i have submitted on dated 24th june 2016 in order to refund the amount rs 10, 000 (Rupees ten thousand) in my pnb bank account which was withdrawn by bajaj finance through my pnb cheque no.321840 on dated 18.05.201, in connection with housing loan, but the housing loan was not processed and in this regard i also have discussed with mr mohd mazhar on telephone.

                          Kindly refund rs 10, 000 (Rupees ten thousand) in my pnb a/c no.[protected]; ifsc code: punb0015900, green park branch at the earliest please.

                          Best regards
                          Mohammad isa ansari
                          Loan application name: mohammad isa ansari
                          Loan application no. : [protected]
                          Pnb saving a/c no.[protected]
                          Ifsc code: punb0015900
                          Mobile: [protected]
                          Oct 9, 2016
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 08, 2016
                          Bajaj Finserv Customer Care's response
                          Hi Dr Dr Mohammad, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly. You can also write to us at [protected]@bajajfinserv.in
                          Still, I have not received any phone call from Bajaj Fin. I also wrote two applications to [protected]@bajajfinserv.in, but no response from them Kindly intervene in the matter and advise to Bajaj Finance to transfer the refund Rs.10, 000 (Rupees Ten Thousand) immediately please.

                          The applications I have written to [protected]@bajajfinserv.in are as follows:

                          Dated: 9th March 2017

                          I sent below mail on 8th December 2016 regarding the bank transfer of Rs.10, 000/-. but still you have not transferred. Now it appears I would have take the help of court.

                          Yours very sincerely
                          (DR. MOHAMMAD ISA ANSARI)
                          Co-Applicant: Mrs Farhat Moin Ansari (Wife)
                          Loan Application Name: MOHAMMAD ISA ANSARI
                          Loan Application No. : [protected]
                          PNB Saving A/c No.[protected]
                          IFSC Code: PUNB0015900


                          Dr. Mohammad Isa Ansari
                          To
                          [protected]@bajajfinserv.in
                          CC
                          subhash.[protected]@bajajfinserv.in
                          08/12/16 at 3:06 PM

                          Attn: Mr. Subhash Arora (Mobile Phone: [protected]), Bajaj Finance, Metro Height, Netaji Subhash Place, New Delhi

                          Dear Mr. Subhash Arora, as per telephonic discussion on dated 1st September 2016, you ensured that the refund Rs 10, 000 (Rupees Ten Thousand) will be processed within 4-5 days, but still it has not been transferred/ credited in my PNB Bank A/c No.[protected], Green Park Branch.

                          Also I have tried many times to remind you but every time you are making my phone calls busy. Even my wife (Farhat Moin Ansari) also requested and tried to get refund done but I don’t know why you doing such trouble.

                          Above indicated amount Rs 10, 000 (Rupees ten thousand) in my PNB bank account was withdrawn by Bajaj Finserv through my PNB cheque no.321840 on dated 18.05.201, in connection with Home Loan, but the home loan was not processed.

                          Mr. Subhash Arora, kindly process and transfer above indicated amount Rs 10, 000/- at the earliest in order to avoid legal/court action.

                          Best regard
                          (DR. MOHAMMAD ISA ANSARI)
                          Co-Applicant: Mrs Farhat Moin Ansari (Wife)
                          Loan Application Name: MOHAMMAD ISA ANSARI
                          Loan Application No. : [protected]
                          PNB Saving A/c No.[protected]
                          IFSC Code: PUNB0015900
                          Dear Sir/Ma’am,
                          Up-to-date email communications are as follows and they have ensured to transfer the refund in my bank account:

                          [protected]@bajajfinserv.in Dear Customer, Thank you for writing to us at Bajaj Finserv. We regret the inconvenience caused to you and assure you of our best services always. As discussed on call [protected], we wish to inform yo
                          To
                          [protected]@yahoo.com
                          CC
                          [protected]@yahoo.com
                          7 Apr at 6:39 PM

                          Dear Customer,

                          Thank you for writing to us at Bajaj Finserv.

                          We regret the inconvenience caused to you and assure you of our best services always.
                          As discussed on call [protected], we wish to inform you that we will process refund of Rs 6000/- toward MOF charges for your loan application ID [protected].
                          Please fill up the below mentioned details and provide copy of cancelled cheque

                          1. Customer Name:
                          2. Bank Name :-
                          3. Branch :-
                          4. Account no :
                          5. IFSC code:-
                          6. City :-
                          7. MICR Code:-
                          8. LAN
                          9. Beneficiary name

                          Bajaj Finserv assures you its best service, always.

                          Yours sincerely,
                          Jyoti R
                          Bajaj Finance Ltd.
                          Bajaj Finserv.

                          Dr. Mohammad Isa Ansari Dear Ma’am Jyoti, Details are provided below: Copy of cancelled cheque is also enclosed with this mail please. Customer Name: MOHAMMAD ISA ANSARI Bank Name: - PUNJAB NATIONAL BANK Branch: - GULMOHAR

                          To
                          [protected]@bajajfinserv.in
                          8 Apr at 9:29 AM

                          Dear Ma’am Jyoti,

                          Details are provided below: Copy of cancelled cheque is also enclosed with this mail please.
                          1. Customer Name: MOHAMMAD ISA ANSARI
                          2. Bank Name: - PUNJAB NATIONAL BANK
                          3. Branch: - GULMOHAR ENCLAVE, GREEN PARK, NEW DELHI-110049
                          4. Account no: [protected]
                          5. IFSC code: - PUNB0015900
                          6. City: - NEW DELHI
                          7. MICR Code:[protected]
                          8. Beneficiary name: - MOHAMMAD ISA ANSARI

                          This is submitted for your kind information please.

                          Yours very sincerely
                          MOHAMMAD ISA ANSARI
                          Loan application ID: [protected]
                          Mobile no. [protected]
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                            R
                            ravianki
                            from Mumbai, Maharashtra
                            Aug 30, 2016
                            Resolved
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                            Resolved

                            Address: 382330
                            Website: bajaj finserv.com

                            Hi, , , sir i am ravindra b solanki...And my email id is ravindra.[protected]@yahoo.com..Sir i apply bajaj emi card 27/8/2016
                            I payment alrady done for my debit card bur bajaj finserv not responce my emi card detail...So how many day you send my address for emi card and pls you send me a email my emi card details, ..I say replay sir urgent and pls send my emi card i alrady pay 399 rs and u can't send emi card so refund me my 399 rs ok...


                            I hope you will take acction on this matters and answer me


                            Regards,
                            Ravindra solanki
                            [protected]
                            Oct 2, 2016
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 31, 2016
                            Bajaj Finserv Customer Care's response
                            Hi Mr. Ravindra, we wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
                            Sir i am SANJAY KUMAR .and my email id is [protected]@gmail.com..

                            Sir I apply bajaj emi card 30/8/2016
                            I payment alrady done for my debit card bur bajaj finserv not responce my emi card detail...

                            So how many day you send my address for emi card and pls you send me a email my emi card details, . I alrady pay 399 rs But no responce from you
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                              S
                              S Mucchukota
                              from Hyderabad, Telangana
                              Aug 29, 2016
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 502032
                              Website: www.bajajfinserv.in

                              These people in bajaj finserv never ever respond to the customers queries. I raised number of requests and calls and emails. I am only getting automated responses from their server, everytime informing the same that wait for 2 days. I have applied for this Emergency Cash Loan 48 days back. Till date no progress at all. When I visit the branch, I was treated like a fool.
                              May 20, 2017
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 30, 2016
                              Bajaj Finserv Customer Care's response
                              Hi there, we regret the inconvenience caused to you. Request you to share your customer id/ registered contact details/ service request number so as to assist you further.
                              Aug 31, 2016
                              Updated by S Mucchukota
                              Customer ID: 30171089
                              Registered Contact: [protected]
                              SRN06500932
                              SRN06517757
                              SRN06578918
                              Verified Support
                              Aug 31, 2016
                              Bajaj Finserv Customer Care's response
                              Hi there, we wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
                              Sep 01, 2016
                              Updated by S Mucchukota
                              Your somajiguda branch people are not even picking up my calls, no information has been provided from past 48 days. Now you want me to believe you people. This is a hell of a joke.
                              Sep 12, 2016
                              Updated by S Mucchukota
                              Its exactly 2 months now...
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                                S
                                SachinBThorat
                                from Thiruvananthapuram, Kerala
                                Aug 29, 2016
                                Resolved
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                                Resolved

                                Address: 431103

                                Dear sir my emi card i will be paid by penalty.
                                Why my card is blok.
                                Request to you please activate my card.
                                Remember be new products.
                                My customers id is :[protected]
                                Oct 1, 2016
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Aug 29, 2016
                                Updated by SachinBThorat
                                नमस्कार सर,
                                माझे EMi का बंद केले.
                                मि चेक बॉऊसिंग चार्जेस भरले असताना देखील माझे कार्ड बंद करण्यात आले आहे. माझी आपणांस विनंती आहे की माझे कार्ड लवकरात लवकर चालु करावे. मला आज नाविन प्रोडक्ट खरेदी करायचा आहे. नविन प्राडक्ट घेता येईल. हि नम्रतेची विनंती आपणाकडे करत आहे . माझ्या कंपलेटचा लवकरात लवकर निवारण करावे .
                                कस्टमर आयडी २७८४५९३६ हा आहे.
                                कार्डचे सेवटचे १८५३ चार अंक आहे.
                                Verified Support
                                Aug 31, 2016
                                Bajaj Finserv Customer Care's response
                                Hi Mr. Sachin, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
                                I have taken a product on bajaj finance with my hdfc account, now i have the signature mismatch problem from bank side, what shall i do to sovle it and get my EMI's to be paid properly, this is the first EMI im going to pay.
                                please help me for the solution on my mail ID [protected]@gmail.com
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                                  MohamedAbdullah
                                  from Jangaon, Telangana
                                  Aug 29, 2016
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600004

                                  Hi,
                                  Reliance digital, guru towers, mylapore chennai Bajaj loan executive Name is Hari approaching people rudely and not in manners. And i want to leaglly approach this and teach him to how to speak with customers. This will lead customers time and peace of mind wasting. So please warn him to stop his attidue with customer and front of customer. This will help lot of poor customer who is like to purchase with low money and get irritate by these kind of rude guys.
                                  Sep 30, 2016
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 30, 2016
                                  Bajaj Finserv Customer Care's response
                                  Hi there, we regret the inconvenience caused to you. We wish to inform you that we have noted your details and shall look into the same.
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                                    Babu Burs
                                    from Hyderabad, Telangana
                                    Aug 27, 2016
                                    Resolved
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                                    Address: Rangareddy, Andhra Pradesh, 500018

                                    Dear All, It is a complaint against the services provided by your Bajaj Fin serv team. I got an OD loan from your Hyderabad branch. I got an OD amount of 24/08/2016 and post that I am
                                    regular behind Hyderabad bajaj team to provide user name & password log in to transfer that OD amount from my salary account to OD account( Virtual Account). Moreover, Hyderabad bajaj team is not providing the OD (Virtual account) details and even they don't know Virtual Account number and how to login and do transfer the amount from my salary account to OD Account, I also tried to get that user name and password online by sending SMS at a particular number but am getting SMS as " We are unable process and get VAN, this is only flexi loans" something is getting but baja team providedme FLEXI LOAN ONLY to me. So you are requested to
                                    1.Wave off interest factor from 24-Aug till date as interest is getting charged necessary
                                    2. Provide user name and password for virtual account and My Contact number : [protected]
                                    Oct 1, 2016
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 31, 2016
                                    Bajaj Finserv Customer Care's response
                                    Hi there, we wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
                                    Hello Sir / Madam,

                                    Kindly request you to unblock the Bajaj finserve card
                                    I have cleared the all the loans from Bajaj Finance.
                                    I have attached EMI card Snap shot & loan cleared details
                                    Kindly do the needful ASAP.
                                    Name: Renukaswamy M B
                                    Customer ID: 6967711
                                    Mobile: [protected]
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                                      M
                                      Mayank41
                                      Aug 27, 2016
                                      Resolved
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                                      Resolved

                                      Address: Nagpur, Maharashtra, 440008
                                      Website: www.bajajfinserv.in

                                      Final Bajaj

                                      Hey frnds just want to share my experince of one of the finance company- BAJAJ FINSERV (BAJAJ FINANCE) .who is fooling all the customers when it comes to RATE OF INTREST AND PROCCESSING FEES of the loan ...
                                      I have taken a loan from BAJAJ FINSERV
                                      Loan ac no. - 406LAP00816365
                                      The company is just Fooling us by increasing rate of intrest every quaterly even if RBI REPO RATE is not changed . The lending rate / repo rate of RBI is 7%-8 % then also they charge us minimum of 12% to 18% by saying it FRR ( floating refrance rate of intrest), Or their additional cost of handling.
                                      I am BAJAJ FINSERVE customer since last 4 years Nd without my knowledge they have increased my rate of intrest from 12% to 14.1% . If we calculate this for 7 years then i need to PAY EXTRA AMOUNT OF more than RS 45 lacs extra .
                                      Even after i was promised to get refund of my processing fee by Mr. TEJAS LAKDAWALA and Mr . Bhushan ( bajaj finserv company represntatives) of rs 45000 which is not refunded in last 3 and half YEARS.
                                      sorry to say but BAJAJ FINSERV is one of the MOST HOPELESS COMPANY which dont even care a damm for their soo called PREMIUM CUSTOMERS.
                                      Whenever i go to their office i get a response that the concerned person is not on place nd this happend with me for more then 9 times. Even more when u call them mr. AMOL NANDESHWAR (lAP MANAGER) he wont pick up the phone calls.
                                      When i called Mr NILESH LAHOTI the senior state head of the company he said he will look into it and even after a year passed away he dosent have any concern about the issue.
                                      Mr SANTOSH TIWARI ex branch manager commited us that he will try to revised the intrest rate to the market rate but he also failed .

                                      Mr AMBRISH KHARE ex branch manager who also promised to revised the intrest rates also stopped picking up the phone

                                      MR VIKAS SIROHI said he will try to sort out the issue but then he also didnt help any.

                                      Mr MANISH PANDE the new branch manager of BAJAJ finserv DARAMPETH BRANCH (nagpur) finally said he is trying but its being a week no results out.

                                      Funnyly whenever u call or mail [protected]@bajajfinserv.in then you will get a mail that your request is in process and it will take 2-3 days to sort out. After 2-3 days you will get a new mail from [protected]@bajajfinserve.in that your request is pending and it will take more 5 to 7 working days. And i have kept all the mails of them.

                                      Dipesh soni and many more customer care executives from bajaj finserv called me up aftee my several mails, and they didnt even know the case which i mentioned explicitly in my mails. Bajaj customer care executives dont even know the company policies nor they know how.to handle the customers.

                                      BAJAJ- FINSERV is soo AGRESSIVE in attracting new customes (FOOLS)that When the time comes to solve the problem of old premium customers they FORGET ND NECLECT IT INTENSIONALLY.
                                      I REQUEST ALL TO select a proper finance company because atlast its our HARD EARNED MONEY ...

                                      BAJAJ FINANCE IS JUST HOPELESS AND THEIR STAFF TOO.
                                      May 21, 2017
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 31, 2016
                                      Bajaj Finserv Customer Care's response
                                      Hi Mr. Mayank, we regret the inconvenience caused to you.We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly.
                                      Sep 26, 2016
                                      Updated by Mayank41
                                      Hello

                                      Today I went to your Bajaj fin serve dharampeth Branch and since all my visits I m facing extreme mental harassment from your company and company representatives. They don’t answer any thing and just say that you mail on [protected]@bajajfinserve.in. No executive are ever available on table and even more when your guard calls inside office they answer that no one is available . Today also Mr. amol nandeshwar and Mr. manish pande did the same. And when I screamed in your office loudly then they came from inside the office. Neither have they picked up my calls. Nor they are answering any of my questions.
                                      I would kindly request you that sort out my matter ASAP with all the queries mentioned below.

                                       Why is my account WEAK ACCOUNT and on what grounds when all my payments are before due date?

                                       And why was my rate of intrest increased when you are giving loan @11.25% p.a. to your new customers and charging old customers at soo high amount.

                                       Kindly send me a detail break up of my Loan emi. ROI.

                                       Why is penalties/fine in my last for-closer letter cheque bouncing charges and late payment charges when all my dues are on time?

                                       Which are my pending installments according to the for-closer letter?

                                       What will be per day INTREST for my both the loan a/c for this month and for next month (if changes)?

                                       My both the loan account are of ZERO PERCENT FOR-CLOSER ( 0% ) from the day of disbursement and even after your company policies changed. Then why you keep changing your commitments every time? And how often do I need to keep asking you for the for-closer charges and other policies changes? viz- daily / monthly / half monthly/ quarterly ?

                                       Kindly calculate my FORECLOSER amount accordingly and let me know for Loan account: 406LAP00816365 & 406LAP07555045.

                                       And amount I calculated is almost 3 lacs (3, 00, 000) lesser then you are quoting me in your foreclosure letter.

                                      And I have explained all my case to more than 22 people in your company from Top to bottom and every time a new executive calls me and I am pissed off with the harassments me and my family are facing due to your letters and calls EVEN AFTER PAYING ALL THE PAYMENTS BEFORE DUE DATE.

                                      Kindly send me in writing/mail for the above.

                                      And for futher details call me on [protected] / [protected].
                                      Sep 26, 2016
                                      Updated by Mayank41
                                      EMI no. Payment dates % Change in intrest rate from 12.75% to Rate of interest MOP
                                      1 [protected] 0 12.75 Cheque
                                      2 [protected] 0 12.75 Cheque
                                      3 [protected] 0 12.75 Cheque
                                      4 [protected] + 0.15 12.9 Cheque
                                      5 [protected] + 0.15 12.9 cheque
                                      6 [protected] + 0.15 12.9 cheque
                                      7 [protected] + 0.15 12.9 cheque
                                      8 [protected] + 0.15 12.9 cheque
                                      9 [protected] + 0.15 12.9 cheque
                                      10 [protected] + 0.15 12.9 cheque
                                      11 [protected] + 0.15 12.9 cheque
                                      12 [protected] + 0.15 12.9 cheque
                                      13 [protected] + 0.15 12.9 Cash
                                      14 [protected] + 0.15 12.9 Cash
                                      15 [protected] + 0.15 12.9 Cash
                                      16 [protected] + 0.15 12.9 Cash
                                      17 [protected] - 0.15 12.6 Cash
                                      18 [protected] - 0.15 12.6 Cash
                                      19 [protected] - 0.15 12.6 Cash
                                      20 [protected] - 0.15 12.6 Cash
                                      21 [protected] - 0.15 12.6 Cash
                                      22 [protected] - 0.15 12.6 Cash
                                      23 [protected] - 0.15 12.6 Cash
                                      24 [protected] - 0.15 12.6 Cash
                                      25 [protected] - 0.15 12.6 Cash
                                      26 [protected] - 0.15 12.6 Cash
                                      27 [protected] - 0.15 12.6 Cash
                                      28 [protected] - 0.15 12.6 Cash
                                      29 [protected] - 0.15 12.6 Cash
                                      30 [protected] - 0.15 12.6 ECS
                                      31 [protected] - 0.15 12.6 ECS
                                      32 [protected] - 0.15 12.6 ECS
                                      33 [protected] - 0.15 12.6 ECS
                                      34 [protected] - 0.15 12.6 ECS
                                      35 ECS


                                      3 months
                                      13 months
                                      18 months
                                      33 months


                                      This is my payment summary with the RATE OF INTREST and DATES OF PAYMEN for Loan account: 406LAP00816365
                                      {You can check payment dates in my SOA (statement of account)}.

                                      Hello
                                      Today I went to your Bajaj fin serve dharampeth Branch and since all my visits I m facing extreme mental harassment from your company and company representatives. They don’t answer any thing and just say that you mail on [protected]@bajajfinserve.in. No executive are ever available on table and even more when your guard calls inside office they answer that no one is available . Today also Mr. amol nandeshwar and Mr. manish pande did the same. And when I screamed in your office loudly then they came from inside the office. Neither have they picked up my calls. Nor they are answering any of my questions.
                                      I would kindly request you that sort out my matter ASAP with all the queries mentioned below.

                                       Why is my account WEAK ACCOUNT and on what grounds when all my payments are before due date?
                                       And why was my rate of intrest increased when you are giving loan @11.25% p.a. to your new customers and charging old customers at soo high amount.
                                       Kindly send me a detail break up of my Loan emi. ROI.
                                       Why is penalties/fine in my last for-closer letter cheque bouncing charges and late payment charges when all my dues are on time?
                                       Which are my pending installments according to the for-closer letter?
                                       What will be per day INTREST for my both the loan a/c for this month and for next month (if changes)?
                                       My both the loan account are of ZERO PERCENT FOR-CLOSER ( 0% ) from the day of disbursement and even after your company policies changed. Then why you keep changing your commitments every time? And how often do I need to keep asking you for the for-closer charges and other policies changes? viz- daily / monthly / half monthly/ quarterly ?
                                       Kindly calculate my FORECLOSER amount accordingly and let me know for Loan account: 406LAP00816365 & 406LAP07555045.
                                       And amount I calculated is almost 3 lacs (3, 00, 000) lesser then you are quoting me in your foreclosure letter.
                                      And I have explained all my case to more than 22 people in your company from Top to bottom and every time a new executive calls me and I am pissed off with the harassments me and my family are facing due to your letters and calls EVEN AFTER PAYING ALL THE PAYMENTS BEFORE DUE DATE.
                                      Kindly send me in writing/mail for the above.
                                      And for futher details call me on [protected]/ [protected]
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