Bajaj Finserv Complaints & Reviews

Hi sir im J.Shoba.i have taken emi in your finance services.so what is my complaint is my emi card was blocked beacause of cheque bounce.but i have putted emi cash on 06.08.2016 actually my due date is on 05.08.2016. i have paid cash one day after because of bank holiday.due to some reason...so after that ur team members came to my home and collected emi payment.with 350 fine...so kindly unblock my emi card...i like you to.clear this problem please..im waiting to hear that you have cured my problem.thank you.

Hello,

My Self Ashish Patel. i applied for Bajaj EMI card from bajaj Finserv Website. I paid them Rs.399/- Card fees. But after payment they dnt provide any confirmation mail to me and i am trying to reach them but not getting any reply.
Please Solve my issue. either they can provide me card or my money back.

Regards,
Ashish Patel
[protected]

Dear sir/madam,
i have a Bajaj Finance emi card on the name of Raghunath More. I lost that card. And i wanted the card no immediately since i want to buy a product in a day. I did call customer care. they said my card is temporarily suspended. I would request you to reissue my card immediately since i want to buy that product.
Thanks,
R.M.More

I had successfully completed the loan no:4090CD18392052.i want a personal loan immeadiatly.my customer id is:28095094, please call me on [protected], i had once met the bajaj finserv office executives they said that out executives will call you on about personal loan offer just wait 7 days, but the executives doesn't call though and my bajaj previliged emi card having wrong calculation on transaction details.please call me on [protected]

Emi Card Reactivated Purpose.Card Number [protected]. Led Tv Loand Amount Finished .So EMI Card Reactivasion.Name.K.Venkatasamy.Cell No.[protected].S/o.V.Kumarasamy, 27, Jillaman Street, Allinagaram-Theni.Theni District.Tamilnadu.My Card Locked My Emi Amount Finished before August 2016. Please Request the My Emi Card Re Activation.

Thank You
Yours Sincerely,
K.Venkatasamy

I am frustrated of the phone calls and sms from Bajaj Finance company.
Last year i bought some product from bajaj finance and from then they are giving me daily 15 to 20 calls to avail personal loan etc. which i am not interested. That too this is automated call and with different phone no's .
please stop calling its annoying .
this is my no [protected]

Dear Sir / Madam,

I have purchased a washing machine few months back under Loan A/c 4030CD23620816 on bajaj finserv EMI mode using my HDFC credit card. But Bajaj Finserv are claiming the EMI amount to my HDFC saving account (which is an salary account) instead of credit card.
My organisation have changed the salary account to other bank but I have a good
record with my credit card and using them properly without any issues.

Due to insufficient balance on my HDFC saving account your claim cheque have been rejected by Bank and your payment collection guys contacted to pay the due amount which has been done through net banking but your company have shown the due of returned cheque on my account.

This is not my mistake because I have used only credit card during the purchase of goods and not mentioned any of my bank account and issued cheques.

In this case, I have requested your collection telecallers but no action has been taken and will not pay the charges raised by you for returned cheques.

Please take up this matter on priority and sorted out it immediately. Thanks

Regards,
Thamil Selvi
Mob# +91- [protected]

Dear Officers,

Am B. Karthik, Purchased a Samsung J7 mobile at BAJAJ ELECTRONICS at Opp Honda Showroom Nagole, in finance with BAJAJ FINSERV on 25 August 2016 at 9:00 pm, Even they haven’t took a signature on the photo copy documents of Licence and Pan Card which was given to you as a proof. “THE SAME IS RECORDED IN THE CC CAM AT BAJAJ AT 9.15 PM to 9.30PM on 25 AUGUST 2016… UR EXECUTIVES HAVE PROCESSED MY LOAN WITHOUT MY SIGNATURE“ The executive haven’t informed me about the insurance for the mobile.

We çame to know after 2 days that our mobile do have an insurance. The same we contacted the bajaj electronics as they informed us to come and meet BAJAJ FINSERV EXECUTIVES.. We have visited on 30th August and asked about the insurance.

Your executives are very rude, they even didn’t responded to us properly and very rude to us, atlast after discussion with
Mr. Raju - [protected]
Anjaneilu - [protected]
& Manager Mr. Malla Reddy - [protected] as committed that they will send a mail to higher authorities and make sure my insurance will be done with in a week.

Today ie (06 SEP 2016), i called the above numbers, they didn’t respond to me, i have visited the Bajaj Electronics regarding the same at 5:30 PM, Now they are saying they forgot to send a mail, now its not possible to give insurance to my mobile.. "RUDELY THEY ARE SAYING YOU CAN MAKE A COMPLAINT... NO ONE CARES..."

As am a trusted customer of yours, I HATE YOUR EMPLOYEES ATTITUDE "IF THE SAME HAPPENS WITH FEW CUSTOMERS, BAJAJ FINSERV WILL BE BEST IN LOSING CUSTOMERS & TOP IN CHEATING AND MANIPULATING CUSTOMERS..

BEST SUGGESTION : TRAIN UR EMPLOYEES HOW TO BEHAVE WITH THE CUSTOMERS !!

SHAME ON UR SERVICE AND FRAUD COMMITMENTS !!!

PLEASE FIND THE ATTACHED COPY OF THE BILL TO THIS MAIL...
A VERY UNHAPPY CUSTOMER,

KARTHIK B / VAMSEE KRISHNA B

[protected]
[protected]

Hello,

Ref: Loan Application No.[protected]

I have almost tried all options to connect with Bajaj Finserv Lending, but no use and no response.

a) Loan amount is not disbursed in my designated Bank account since last 9 Days of Loan Disbursement Email.
b) Not a single response from Customer Support (wecare).
c) Not a response from Grievance
d) Vidhya Fees has been charged which i saw on their Customer Portal.

I want the Loan amount in my Bank and Vidhya Fees returned back. They are simply looting people.

No clue what to do now. My EMI Date is coming near. How can i pay now if Loan amount itself has not come.

No clue if this is something Financial Fraud.

I am completely tired on calling here n there and sending emails to robots.

However, planning to wait for an another week before contacting police.

Dear sir/maim,

this is to inform you that my emi card has been blocked due to some cheque bounce issue before nine months.
request to you please activate my emi card, i am insuring you that this will be not repeat in future.
So kindly please do the needfull.

emi card no- [protected]

thanks & regards,
Dharmendra Kumar
mob.no-[protected]

There is a pending issue from your side since last 3 months. Every month it is closed with false satisfactory promises and ultimately it results in greater harassment from your side next month.

I got my purchase financed from Bajaj, where I provided a check leaflet of Icici bank, Jubilee hills branch. I do not know how and why my EMI was requested from ICICI Secunderabad branch, to which the bank branch rightly refused. Upon discussion I was reuested to send my bank statement as a proof of operation of account, which I duly complied with. I was requested to pay the EMI online, and was assured that the EMI will be correctly deducted from the correct account.

Next month you repeated the story. To which before getting a call/mail from your side, I proactively initiated a service request. I again had to submit my account statement to prove my account is active. After persuasion I resubmitted a fresh EMI mandate to your collection agent. I was again assured that records would be set straight this time.

But again you have failed. I proactively this time asked for status even before by EMI was presented. But again the same story. This time I received atleast 20 calls from another person this time and was harassed to the core. One and only one shall connect to a consumer else it is really frustrating for the customer to explain everything again and again to everyone. To my wonders the best possible solution provided was I manually pay the EMI due everymonth. That was worst thing I could think of, and the pride which your telecall executive displayed in providing this solution was sickening.

I am on a travelling profile and I travel 5 days a week. On a weekend I have thousand chores to attend to. I cannot drive to your office which is far away from my home, I have always offered that I can visit your Bajaj electronics showroom from where I procured the equipment I financed.

Tell me one good reason why shall I come back to Bajaj for my future financing, and why shall I not ask all my friends and relatives to not to get any thing financed from your organization.

I now hardly believe that something can be done now, but still I am taking last chance if my fortune works with your interventions

I even mailed them a mail response from Icici which says that no ECS mandate has ever been submitted/ activated. This is clearly a lapse from Bajaj

Dhiraj

Sir,

From my sbi bank a/c rs. 99/- has been deducted on 26.8.2016. Pease verify the same and refund credit to my account early and oblige. It is debited without the permission and i have not made any purchase.

Txn date value - 26 aug 2016

Date -26 aug 2016

Description - to transferp[protected]trfor ddr
Bajaj-auto

Ref no./cheque no. - transfer to[protected]

Debit 99.00

Yours
Ajaykumar jivani

My Number is in DND list but still call are coming from difereent numbers from Bajaj Finance, Latest call from [protected].

Pls stop all type of calls as i dont required any Loan...

My number is [protected]

My Number is in DND list but still call are coming from difereent numbers from Bajaj Finance, Latest call from [protected].

Pls stop all type of calls as i dont required any Loan...

My number is [protected]

I don't know which type of company this is really. I paid all instalment but you guys again and again deduct my money without any reasons and your customer service irresponsible and did not pick the phone calls. I try lot of time but no response. Your company deduct my money two time.
1st on 15th july 2016 amount rs. 862/. And 2nd on 3rd sep 2016 amount rs 350/ without any reasons and no response of calls. It is ridiculous service ever.
Please see attachment of my deduction and let us know asap or contact me

Respected sir,
sir i m shashi hari baral and my emi card no is :[protected]

sir i got my bajaj emi card via courier which was applied by me online. i got my pin but dont know experia login password.plz send me via my registered contact num [protected]. i m tired to find my experia login password. i have tried by mobile verification number also but not shows password only i m getting my user id

I have taken a loan of 233000 in 2015 and paid the rest of the EMI in one shot in customer portal on[protected], the due amount was 188245.43 and the transaction no :GHDF[protected]. Now i am getting a message stating i have to pay my EMI and make sure funds to be available in my account, is this the way how they treat the customer. I request to solve this dispute as i called there customer care but no proper response.

Hello,

I availed finance from Bajaj Finserv to purchase a mobile through my EMI card, I paid all EMI dues on time barring EMI overdue of July 2016.

On 1st August I received call from Bajaj Finserv customer care stating that "Our server is down so executive will com and collect cash", so I kept on waiting till 9 August 2016 for excutive to show up and finally he showed up on 9th August.

More than that I received call form Customer care of Bajaj Finserv stating that your EMI is overdue you have to pay charges.

Same happens in Sep 2016, customer care gave me a call stating server is down and executive will come and collect cash, I replied " Send me a mail from official email Id mentioning server down situation and guess what he hanged up the phone.

The blocked my EMI card since July month saying it will get reactivate after 45 days and now they are saying due to EMI overdue of august month EMI your card will be suspended for 45 days starting from 24 august 2016 which is absolutely unfair and childish behavior form Bajaj Finserv.

If these guys looting educated people like this then I can't even imagine how they will rob uneducated people.

So I recommend you not to go for Bajaj Finserv in future for any loan.

Regards,
Shekhar Parab.

My name is puse tatarao,
My loan account no. 4080pl20872225
Disbursal date - 25 mar 2016
Bajaj finserv continuously called for personal loan, After more calls from bajaj CC I agried for loan amount rs. 236000/- and executive Bharat (Mob:[protected]) and another executive ([protected]) have been come to my home, explained about bajaj and they took signature all the documents from me and transferred the amount in my savings account rs 220785/- on 25 mar 2016. Problem started from here, bajaj customer care called me and told your emi should be debited monthly rs 6000/- and told to executive also if emi is 6000 rs than u will grant my loan, otherwise loan not required. Thereafter executive processed my loan with an emi amount is 6520/-. Please observe this what is happening?

On 16 aug 2016 i went to bajaj office for closing my loan, they told me to pay 2, 39, 000/-. How this possible?. During loan processing my executive Bharat told me that i[censored] want to close after one month there is no charges for fore closing and i read an agreement and signed. But here 10441/-rs was charged for foreclosure. This was implemented from 01 jun 2016, but i sighned that agreement on mar 2016. How can u applied on my account. I called bajaj finserv customer care number, out of hundreds times i called, it never got connected to customer care agent from last 10 days.

Five months i paid 26000/- as an emi, initially cut the amount 16000/- and now bajaj told to me pay 2, 39, 000/- instead of my loan amount 2, 36, 000/-. What is this?

Please remove foreclosure charges rs 10, 441/- in my account than i proceed for closing of my account as soon as you should resolved my issue. Please give me a needful. My executive Bharat([protected]) also giving wrong feedback again and again. This reason i am facing lots of problems for this loan.
Please remove foreclosure charges rs 10, 441/-
Complaint Status
[Aug 17, 2016] Bajaj Finserv customer support has been notified about the posted complaint.
Still not solved my problem

I had taken a consumer durable loan a/c 5770cd07373388 which i have repaid by emi but still they keep presenting the ecs 3 to 4 times in the month resulting bank ended up charging ecs bounce charge amt to rs.11877.00 which bank refused to reverse as i have ended in making the extra payment to bajaj finance by way of emi & ecs debit charges charged by the bank because of repeated ecs presentation by bajaj finance so i request u to adjust the payment of 11877.00 in my existing consumer durable loan a/c 5770cd24213211

Thanks with regards

Parag p moghe

Sir, ur office in ramagundam, karimnagar district. Telangana state... Had not yet started doctors loan.. Im a doctor practising in ramagundam.. I approached to ur branch office.. But they r saying yet they not started issuing doctors loan... For that they need permission from head office.. Sir plz look after this problem... I need assistance from ur doctor loan service..