Claimed

Bajaj Finserv Complaints & Reviews

1.6
Updated: Nov 20, 2025
Complaints 6856
Resolved
2028
Unresolved
4828
Contacts

File a complaint to Bajaj Finserv

Having problems with Bajaj Finserv?

File a complaint and get it resolved by Bajaj Finserv customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bajaj Finserv reviews & complaints page 80

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
niranjanyadav97
Oct 13, 2020
Report
Copy

Address: 538/22, shivji park, khandsa road, Gurgaon

Respected sir,
i am Niranjan Yadav, R/O Shivji park khandsa Road Gurgaon. due i am explaining the around 7000+ amount deduct by Bajaj Finserv. as our prime minister and finance minister of India announced no EMI during the lock doun. but Bajaj Finserv company unnecessary 14 times 295 amount as they claim bounced charged of EMI during the lockdown. and 10 times 450 amount as no EMI payment charges.

our country has democracy and our prime minister becomes our face of the country. Our country served according to the law of India. but this kind of company not follow the rule of the country and order of the govt. RBI specially announced no EMI for three months and extend further up to Sept 2020.

please I am facing so much problem against the bajaj finserv and I have much depression due to an unaided situation created by this company. Due to COVID 19 much need the support of people but this kind of company harrest the people due to unnecessary amount deducted from the account. please do the necessary action as per law and refunded my amount. i am in the stage, suicide. please help my family.

Niranjan Yadav

[protected]
Bajaj Finserv customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    aslamk421
    from Silapathar, Assam
    Oct 11, 2020
    Report
    Copy

    A CPP membership was applied on a product i purchased without my authorization. The CPP Membership applied with loan a/c no. U11ETBGH256475 which i want to cancel as i never asked for the same.
    +1 photos
    Bajaj Finserv customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      smritisankar
      Oct 11, 2020
      Report
      Copy

      Address: Agartala

      My EMI Details as follows
      Repayment Frequency - M
      Repayment Mode - AUTO-DEBIT
      EMI start Date[protected]
      EMI End Date[protected]
      From 04-10-20 they are calling me for payment thrice a day through online or G-Pay as auto-debit is not possible though my account was sufficient money for EMI.
      last month also I paid in cash along with extra Rs. 450.00 and discussed the problem and they assured from next month it will be regularised .
      I have desired to pay through Mobile apps, but I was shoked the amount to be paid Rs. 5950.00 instead of Rs. 4927.00 . They charged extra Rs. 1023.00.
      Please tell me where is my fault and why should I pay through online or other way along with bounce charge .
      Previously all EMI was auto debited and never call me for payment. This is my last EMI . I must suggest to all relatives not to avail loan from Bajajfinserv .
      My EMI network card blocked since Feb-20 . They told it will be unblocked within a month, but till today it remain block . Now I am decieded to removed the card from my account.
      Bajaj Finserv customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        akagupta123
        Oct 10, 2020
        Report
        Copy

        Hi
        I went to Vijay Sales Sec 18 to buy led and have done the financing through Bajaj finserv.
        Now I can see that "Bajaj Finserv Health EMI Network Card " have been alloted to me. Have not requested for this card and I am getting these messages.

        "Greetings! We acknowledge receipt of Rs. 707 (Inc GST) towards Bajaj Finserv Health EMI Network Card fees. Your Health EMI card has been activated. To view & download Digital Health EMI Card click."

        Request Bajaj Finserv people to cancel the cards and revert the charges.
        Bajaj Finserv customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rebel Boy Satya
          Oct 9, 2020
          Resolved
          Report
          Copy
          Resolved

          Address: Markona balasore

          Sir, i am Ranjan Kumar Swain

          I have recently purchased a mobile phone and a digital cpp telebinding was activated for my account without my authorization.

          The loan account no for digital cpp telebinding is:- 4C8ETRGH001798

          The details of the mobile loan are mentioned below

          The loan no.4C8ETRGH001798
          For mobile phone : [protected]
          Product purchased on: 14/09/2020
          Product value-18499

          I want to cancel that insurance which is activated. Please resolve the issue before the due date as soon as possible
          +1 photos
          Aug 7, 2021
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Dear Customer,

          We wish to inform you that your CPP membership IAA292772 has already been cancelled on 15/10/2020 on the request received from Bajaj Finance

          Regards
          CPP Team
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            pavithra peter paul
            Oct 9, 2020
            Report
            Copy

            Address: CHENNAI

            I am paying my emi but then customer care from bajaj finserv are calling and talking in in abusive language every month. They are sending legal notice. Even though i have paid my emi. Very unprofessional language from mount road, bajaj finserv office
            +2 photos
            Bajaj Finserv customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              bharathreddy001
              from Mumbai, Maharashtra
              Oct 9, 2020
              Report
              Copy

              Address: Hyderabad

              Hi,

              My loan agreement number is 400PHT30580086
              Registered mobile no: [protected]
              Agreement date: 30/10/2016
              No of installments : 48 (attached the Schedule letter for your reference)
              Loan Amount: 320000.00
              Product : PLCS HIGH TICKET SIZE

              As per agreement & schedule it was supposed to complete by October 2020 but now it got automatically changed to 50 installments instead of 48 for availing 1 month moratorium, that for for the principle outstanding of just 50, 000 when i have availed moratorium. I am here with attached the EMI schedule where i have been agreed for 48 installments.

              Thanks,
              Bharath Reddy
              Ph: +91 [protected]
              +2 photos
              Bajaj Finserv customer support has been notified about the posted complaint.
              Master of his own will bajaj finsarv no rules and regulation
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                Yogesh Tandel
                from Surat, Gujarat
                Oct 8, 2020
                Report
                Copy

                My name is yogesh tandel and i had used bajak rbl credit card from october 2018 to january 2019. I had paid my outstanding balance in may 2019. I also confirm with collection agent and collection manager that my card is closed, after 16 months 1 recovery agent of bajaj came at my home and told that i have a due of 12, 000. I didn't use card since january 2019 and i had paid all my due in may 2019.
                Bajaj Finserv customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jayakumar Kumar
                  Oct 7, 2020
                  Report
                  Copy

                  L have sufficient money in my bank account but its your mistake that you're not withdrawing the money. So why am i being fined?
                  +2 photos
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Soundarya Bhosle
                    Oct 7, 2020
                    Report
                    Copy

                    They have charged for extended warranty policy for a product i bought when i asked not to add that. And now i m trying to remove that and they are delaying it for 8 months now.
                    No response from them.
                    +1 photos
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sonu@jha
                      from Delhi, Delhi
                      Oct 6, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East Mumbai Mumbai City District Maharashtra India - 400063 Landmarks: Near Virwani Industrial Estate Off Western Express Highway

                      Hello sir/mam mera name sonu jha hai mene bajaj Finserv se Aditya Birla health insurance ki 2 policy li thi jiska loan number 401REMFY407026 jiska policy number GHI[protected] hai jo ki bajaj Finserv aur Aditya Birla health insurance ko mene mail karke cancellation ki request ki thi jiska refund 5/5/2020 ko mere bajaj emi network card me add ho gya tha but mene jo dusre loan number 401REMFY407031 jiska policy number hai GHI[protected] cancellation ki request ki thi jo ki Aditya Birla health insurance ki taref se cancel kar diya gya tha but bajaj Finserv ne mujhe puri payment li wo bhi extra charges ke sath aaj jab mene Aditya Birla health insurance ki customer care number pe phone kiya to unhone kaha apki dono health insurance policy cancel kar di gyi hai aur uska refund bajaj Finserv ko ho chuka hai agar mera paise wapis aa gya hai to wo mujhe kyu aaj tak kyu nhe bataya gya aur mujhe har month emi lete rahe extra charges ke sath return my money soon as possible
                      +8 photos
                      Dec 30, 2021
                      Complaint marked as Resolved 
                      11299rs ki jagah mujhe 9500rs mile hai
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        CA Ishan
                        Oct 6, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        CPP Asset Care wrongly done by telebinding

                        My Name is Ishan Dalwadi, My Customer ID 84744272,

                        I have taken Finance for Whirlpool Washing Machine Bloom Wash 360 of Rs. 24800.00 Loan Account 4130CDGG118198, Since the day I have taken this loan I have been called from Bajaj Executives many times to take CPP Assets care

                        but they have added CPP Loan account: 413CTBGG685425 amounting to 2965 without my approval, which I received through text message on 30.09.2020...
                        +1 photos
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy
                        T
                        Tapan Dalwadi
                        Oct 6, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        My Name is Ishan Dalwadi, My Customer ID 84744272,

                        I have taken Finance for Whirlpool Washing Machine Bloom Wash 360 of Rs. 24800.00 Loan Account 4130CDGG118198, Since the day I have taken this loan I have been called from Bajaj Executives many times to take CPP Assets care

                        but they have added CPP Loan account: 413CTBGG685425 without my approval, which I received through text message on 30.09.2020 at 20.08 PM

                        Please cancel CPP Loan account: 413CTBGG685425

                        Further I have not been provided with Welcome Pack or any other t&c including Free look Cancellation period policy and still I had informed the cpp grievance redressal team to cancel the insurance within 15 days of activation

                        My Instalment starts soon

                        Please cancel CPP asset care
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Dear Customer,

                        Request you to connect with Bajaj Finance for membership cancellation request.

                        Regards
                        CPP Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nsahara
                          Oct 6, 2020
                          Report
                          Copy

                          Dear Consumer Complaints,

                          This is Vikash Sharma I have an ongoing personal loan from Bajaj Finserv my loan account number ( 407PHT[protected],

                          I have taken moratorium on my personal loan and it has been approved by the lender Bjaja Sinserve for 5 months from April 2020 to Sept 2020, due to covid 19 pandemic and as per the RBI guidelines.

                          The ECS return charges applied because of Bajaj Finseerv has presented EMI's multiple times in a month to my bank account during the moratorium period and the bank charged me around Rs.7500/-

                          Now, the bank and the loan lender both are helpless to reverse these charges what should I do?

                          Consumer court team, Please help I have some medical emergency all my money deducted by the bank now I don't have money to survive in this pandemic.

                          Note:- Please refer the attachment for more details,

                          Regards,
                          Vikash Sharma
                          +1 photos
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            joseph sisco
                            Oct 6, 2020
                            Report
                            Copy

                            Address: Pune
                            Website: [email protected]

                            I have a 5 years PL taken in 2018 with a facility of clearance thro ECS on every 2nd of month. The mandate for EMI thro ECS clearance was not presented on the day in Oct 2 (being a Gazatted holiday) and not the following day (Oct 3) too despite my account had sufficient funds. I logged in to the BFL app and was shocked to see that the EMI was showing as overdue with penal charges.
                            I have mailed twice on Oct 3 and Oct 5, 2020 on my concerns to V care support of BFL but they have not responded.
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Resolved
                              Report
                              Copy
                              Resolved

                              Sir, i am amit kumar prajapati

                              I have recently purchased a mobile phone and a digital cpp telebinding was activated for my account without my authorization.

                              The loan account no for digital cpp telebinding is:- 410ETBGG198317

                              The details of the mobile loan are mentioned below

                              The loan no.410ECFGE747115
                              For mobile phone : [protected]
                              Product purchased on: 30/08/2020
                              Product value-15999

                              I want to cancel that insurance which is activated. Please resolve the issue before the due date as soon as possible
                              +1 photos
                              Oct 5, 2020
                              Complaint marked as Resolved 
                              They are not even call me or mail me but there are show that resolve ur problem. How disgusting
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Sir mere account mein v same problem hai plz help me

                              Ecom cpp telebinding very urgent - Comment #3757073 - Image #0
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sansai
                                Oct 5, 2020
                                Report
                                Copy

                                Sir,

                                As per the follwoing details i have purchased using my EMI card, but not yet received the item .Details are as shown below.MY EMi card limit also has been deducted after the purchase.

                                transaction reference number for th eloan is[protected]

                                Kindly help me to either get the product at the earliest or revers the amount to my EMI card so that i can purchase again

                                my details are as follows

                                Name:- RAJAN MANGUESH UMAYALPURAM

                                Date of Birth:-11/08/1978

                                Mobile number:- [protected]

                                Email ID: - [protected]@gmail.com

                                Product:- Bluestar 1.5 ton 5 star inverter split AC white(1C518DBTU)

                                ORDER NUMBER [protected]

                                Amount Financed:-43990

                                EMI:-4399

                                Branch (If known):-

                                City and State:- hyderabad, Telangana

                                the message i was received on 22/09/2020at 12:54is as follows

                                Dear Mr RAJAN MANGUESH UMAYALPURAM your Bajaj Finserv EMI Store order [protected] for blue star 1.5 ton 5 star inverter split AC white (1C518DBTU)ordered on[protected]12:54:40 has been placed. Your order will be confirmed shortly by the dealer.

                                Offer Applied:
                                -cashback: Rs. 0
                                -Instant discount: Rs. 0

                                View order status & loan details http://bit.ly/2EFMDNE. Click to check your Supercard limit http://bit.ly/2W4UcH5. For any queries, write to us at [protected]@bajajfinserv.in
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mansoor Shah.S
                                  Oct 5, 2020
                                  Report
                                  Copy

                                  My emi for ongoing loan no 414DPFFS536716 is going to end by[protected].but i cant foreclose it by their app.the payment page is not loading after submitting my details such as mobile number and email address.there is no options for advance payment too.Please resolve my issue so that i cant visit bajaj regional office for payment directly..
                                  +1 photos
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dominic Dessa
                                    Oct 4, 2020
                                    Report
                                    Copy

                                    Website: customer-login.bajajfinserv.in

                                    Baja has incorrectly being charging me for ECOM INSURANCE TELE BINDING whithout my consent. services have become highly pathetic money is being debited as when they feel like I need a refund for this amount as first emi for 333 has been debited also need the insurance cancelled.

                                    Product:ECOM INSURANCE TELE BINDING
                                    Loan Account Number:410ECTGE882473
                                    Total Loan Amount:Rs. 999

                                    I am reachable on [protected]

                                    Disappointed Customer!!!

                                    Dominic Dessa
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      I
                                      ishan0803
                                      Oct 2, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 21, Ashtapad Society, Near Water Tank, Karelibaug

                                      My Name is Ishan Dalwadi, My Customer ID 84744272,

                                      I have taken Finance for Whirlpool Washing Machine Bloom Wash 360 of Rs. 24800.00 Loan Account 4130CDGG118198, Since the day I have taken this loan I have been called from Bajaj Executives many times to take CPP Assets care

                                      but they have added CPP Loan account: 413CTBGG685425 without my approval, which I received through text message on 30.09.2020 at 20.08 PM

                                      Please cancel CPP Loan account: 413CTBGG685425

                                      My Instalment starts soon

                                      Please cancel CPP asset care
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Request you to connect with Bajaj Finance for membership cancellation request.

                                      Regards
                                      CPP Team
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit