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Bajaj Finserv Complaints & Reviews

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Updated: Oct 24, 2025
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R
Rebel Boy Satya
Oct 9, 2020
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Address: Markona balasore

Sir, i am Ranjan Kumar Swain

I have recently purchased a mobile phone and a digital cpp telebinding was activated for my account without my authorization.

The loan account no for digital cpp telebinding is:- 4C8ETRGH001798

The details of the mobile loan are mentioned below

The loan no.4C8ETRGH001798
For mobile phone : [protected]
Product purchased on: 14/09/2020
Product value-18499

I want to cancel that insurance which is activated. Please resolve the issue before the due date as soon as possible
+1 photos
Aug 7, 2021
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Dear Customer,

We wish to inform you that your CPP membership IAA292772 has already been cancelled on 15/10/2020 on the request received from Bajaj Finance

Regards
CPP Team
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    pavithra peter paul
    Oct 9, 2020
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    Address: CHENNAI

    I am paying my emi but then customer care from bajaj finserv are calling and talking in in abusive language every month. They are sending legal notice. Even though i have paid my emi. Very unprofessional language from mount road, bajaj finserv office
    +2 photos
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      B
      bharathreddy001
      from Mumbai, Maharashtra
      Oct 9, 2020
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      Address: Hyderabad

      Hi,

      My loan agreement number is 400PHT30580086
      Registered mobile no: [protected]
      Agreement date: 30/10/2016
      No of installments : 48 (attached the Schedule letter for your reference)
      Loan Amount: 320000.00
      Product : PLCS HIGH TICKET SIZE

      As per agreement & schedule it was supposed to complete by October 2020 but now it got automatically changed to 50 installments instead of 48 for availing 1 month moratorium, that for for the principle outstanding of just 50, 000 when i have availed moratorium. I am here with attached the EMI schedule where i have been agreed for 48 installments.

      Thanks,
      Bharath Reddy
      Ph: +91 [protected]
      +2 photos
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      Master of his own will bajaj finsarv no rules and regulation
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        Y
        Yogesh Tandel
        from Surat, Gujarat
        Oct 8, 2020
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        My name is yogesh tandel and i had used bajak rbl credit card from october 2018 to january 2019. I had paid my outstanding balance in may 2019. I also confirm with collection agent and collection manager that my card is closed, after 16 months 1 recovery agent of bajaj came at my home and told that i have a due of 12, 000. I didn't use card since january 2019 and i had paid all my due in may 2019.
        Bajaj Finserv customer support has been notified about the posted complaint.
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          J
          Jayakumar Kumar
          Oct 7, 2020
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          L have sufficient money in my bank account but its your mistake that you're not withdrawing the money. So why am i being fined?
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            S
            Soundarya Bhosle
            Oct 7, 2020
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            They have charged for extended warranty policy for a product i bought when i asked not to add that. And now i m trying to remove that and they are delaying it for 8 months now.
            No response from them.
            +1 photos
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              S
              sonu@jha
              from Delhi, Delhi
              Oct 6, 2020
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              Address: 4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East Mumbai Mumbai City District Maharashtra India - 400063 Landmarks: Near Virwani Industrial Estate Off Western Express Highway

              Hello sir/mam mera name sonu jha hai mene bajaj Finserv se Aditya Birla health insurance ki 2 policy li thi jiska loan number 401REMFY407026 jiska policy number GHI[protected] hai jo ki bajaj Finserv aur Aditya Birla health insurance ko mene mail karke cancellation ki request ki thi jiska refund 5/5/2020 ko mere bajaj emi network card me add ho gya tha but mene jo dusre loan number 401REMFY407031 jiska policy number hai GHI[protected] cancellation ki request ki thi jo ki Aditya Birla health insurance ki taref se cancel kar diya gya tha but bajaj Finserv ne mujhe puri payment li wo bhi extra charges ke sath aaj jab mene Aditya Birla health insurance ki customer care number pe phone kiya to unhone kaha apki dono health insurance policy cancel kar di gyi hai aur uska refund bajaj Finserv ko ho chuka hai agar mera paise wapis aa gya hai to wo mujhe kyu aaj tak kyu nhe bataya gya aur mujhe har month emi lete rahe extra charges ke sath return my money soon as possible
              +8 photos
              Dec 30, 2021
              Complaint marked as Resolved 
              11299rs ki jagah mujhe 9500rs mile hai
              Bajaj Finserv customer support has been notified about the posted complaint.
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                C
                CA Ishan
                Oct 6, 2020
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                Resolved

                CPP Asset Care wrongly done by telebinding

                My Name is Ishan Dalwadi, My Customer ID 84744272,

                I have taken Finance for Whirlpool Washing Machine Bloom Wash 360 of Rs. 24800.00 Loan Account 4130CDGG118198, Since the day I have taken this loan I have been called from Bajaj Executives many times to take CPP Assets care

                but they have added CPP Loan account: 413CTBGG685425 amounting to 2965 without my approval, which I received through text message on 30.09.2020...
                +1 photos
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                Tapan Dalwadi
                Oct 6, 2020
                Resolved
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                My Name is Ishan Dalwadi, My Customer ID 84744272,

                I have taken Finance for Whirlpool Washing Machine Bloom Wash 360 of Rs. 24800.00 Loan Account 4130CDGG118198, Since the day I have taken this loan I have been called from Bajaj Executives many times to take CPP Assets care

                but they have added CPP Loan account: 413CTBGG685425 without my approval, which I received through text message on 30.09.2020 at 20.08 PM

                Please cancel CPP Loan account: 413CTBGG685425

                Further I have not been provided with Welcome Pack or any other t&c including Free look Cancellation period policy and still I had informed the cpp grievance redressal team to cancel the insurance within 15 days of activation

                My Instalment starts soon

                Please cancel CPP asset care
                Aug 9, 2021
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Dear Customer,

                Request you to connect with Bajaj Finance for membership cancellation request.

                Regards
                CPP Team
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                  N
                  nsahara
                  Oct 6, 2020
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                  Dear Consumer Complaints,

                  This is Vikash Sharma I have an ongoing personal loan from Bajaj Finserv my loan account number ( 407PHT[protected],

                  I have taken moratorium on my personal loan and it has been approved by the lender Bjaja Sinserve for 5 months from April 2020 to Sept 2020, due to covid 19 pandemic and as per the RBI guidelines.

                  The ECS return charges applied because of Bajaj Finseerv has presented EMI's multiple times in a month to my bank account during the moratorium period and the bank charged me around Rs.7500/-

                  Now, the bank and the loan lender both are helpless to reverse these charges what should I do?

                  Consumer court team, Please help I have some medical emergency all my money deducted by the bank now I don't have money to survive in this pandemic.

                  Note:- Please refer the attachment for more details,

                  Regards,
                  Vikash Sharma
                  +1 photos
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                    J
                    joseph sisco
                    Oct 6, 2020
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                    Address: Pune
                    Website: [email protected]

                    I have a 5 years PL taken in 2018 with a facility of clearance thro ECS on every 2nd of month. The mandate for EMI thro ECS clearance was not presented on the day in Oct 2 (being a Gazatted holiday) and not the following day (Oct 3) too despite my account had sufficient funds. I logged in to the BFL app and was shocked to see that the EMI was showing as overdue with penal charges.
                    I have mailed twice on Oct 3 and Oct 5, 2020 on my concerns to V care support of BFL but they have not responded.
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      M
                      Resolved
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                      Resolved

                      Sir, i am amit kumar prajapati

                      I have recently purchased a mobile phone and a digital cpp telebinding was activated for my account without my authorization.

                      The loan account no for digital cpp telebinding is:- 410ETBGG198317

                      The details of the mobile loan are mentioned below

                      The loan no.410ECFGE747115
                      For mobile phone : [protected]
                      Product purchased on: 30/08/2020
                      Product value-15999

                      I want to cancel that insurance which is activated. Please resolve the issue before the due date as soon as possible
                      +1 photos
                      Oct 5, 2020
                      Complaint marked as Resolved 
                      They are not even call me or mail me but there are show that resolve ur problem. How disgusting
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Sir mere account mein v same problem hai plz help me

                      Ecom cpp telebinding very urgent - Comment #3757073 - Image #0
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                        S
                        Sansai
                        Oct 5, 2020
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                        Sir,

                        As per the follwoing details i have purchased using my EMI card, but not yet received the item .Details are as shown below.MY EMi card limit also has been deducted after the purchase.

                        transaction reference number for th eloan is[protected]

                        Kindly help me to either get the product at the earliest or revers the amount to my EMI card so that i can purchase again

                        my details are as follows

                        Name:- RAJAN MANGUESH UMAYALPURAM

                        Date of Birth:-11/08/1978

                        Mobile number:- [protected]

                        Email ID: - [protected]@gmail.com

                        Product:- Bluestar 1.5 ton 5 star inverter split AC white(1C518DBTU)

                        ORDER NUMBER [protected]

                        Amount Financed:-43990

                        EMI:-4399

                        Branch (If known):-

                        City and State:- hyderabad, Telangana

                        the message i was received on 22/09/2020at 12:54is as follows

                        Dear Mr RAJAN MANGUESH UMAYALPURAM your Bajaj Finserv EMI Store order [protected] for blue star 1.5 ton 5 star inverter split AC white (1C518DBTU)ordered on[protected]12:54:40 has been placed. Your order will be confirmed shortly by the dealer.

                        Offer Applied:
                        -cashback: Rs. 0
                        -Instant discount: Rs. 0

                        View order status & loan details http://bit.ly/2EFMDNE. Click to check your Supercard limit http://bit.ly/2W4UcH5. For any queries, write to us at [protected]@bajajfinserv.in
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          M
                          Mansoor Shah.S
                          Oct 5, 2020
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                          My emi for ongoing loan no 414DPFFS536716 is going to end by[protected].but i cant foreclose it by their app.the payment page is not loading after submitting my details such as mobile number and email address.there is no options for advance payment too.Please resolve my issue so that i cant visit bajaj regional office for payment directly..
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                            D
                            Dominic Dessa
                            Oct 4, 2020
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                            Website: customer-login.bajajfinserv.in

                            Baja has incorrectly being charging me for ECOM INSURANCE TELE BINDING whithout my consent. services have become highly pathetic money is being debited as when they feel like I need a refund for this amount as first emi for 333 has been debited also need the insurance cancelled.

                            Product:ECOM INSURANCE TELE BINDING
                            Loan Account Number:410ECTGE882473
                            Total Loan Amount:Rs. 999

                            I am reachable on [protected]

                            Disappointed Customer!!!

                            Dominic Dessa
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              I
                              ishan0803
                              Oct 2, 2020
                              Resolved
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                              Resolved

                              Address: 21, Ashtapad Society, Near Water Tank, Karelibaug

                              My Name is Ishan Dalwadi, My Customer ID 84744272,

                              I have taken Finance for Whirlpool Washing Machine Bloom Wash 360 of Rs. 24800.00 Loan Account 4130CDGG118198, Since the day I have taken this loan I have been called from Bajaj Executives many times to take CPP Assets care

                              but they have added CPP Loan account: 413CTBGG685425 without my approval, which I received through text message on 30.09.2020 at 20.08 PM

                              Please cancel CPP Loan account: 413CTBGG685425

                              My Instalment starts soon

                              Please cancel CPP asset care
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Dear Customer,

                              Request you to connect with Bajaj Finance for membership cancellation request.

                              Regards
                              CPP Team
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                                M
                                Man Prabh Ahluwalia
                                Oct 2, 2020
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                                Hi,
                                I have received an SMS from bank that Bajaj FINEMI-BF has debited my account for Rs. 117/-, I don't have any ongoing loans with Bajaj, but this comes as a surprise and serious action has to be taken against them.

                                i did not authorise for any ECS for this transaction. How do we take this forward and avoid such illegal transaction and safety of our hard earned money.

                                Thanks
                                prabhjeet kaur
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  noble21438
                                  Oct 2, 2020
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                                  My sbi account has been charged 295rs twice on 20/09/2020 and 02/10/2020 by bajaj as "mandate fail charge txn" even though I haven't bought anything recently using my bajaj emi card and I don't have any active loans.

                                  Both the times, they haven't even informed me anything regarding this charge even before or after I was charged. I want refund for both the charges or else give me a good reason for why I was charged twice without any prior notice.
                                  +2 photos
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                                    D
                                    Deepak Yewley
                                    Oct 2, 2020
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                                    Recently I purchased a laptop and a CPP tele binding for was activated without my authorisation.
                                    The CPP tele binding, loan account number is :- 425DTBGG524197.
                                    The details of the laptop loan are mentioned below.
                                    I request please cancel this insurance which is activated.
                                    The loan account number for laptop is:- 425DPFGG093876.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Request you to connect with Bajaj Finance for membership cancellation request.

                                    Regards
                                    CPP Team
                                    This has also occurred in my case. Requesting all such affected persons to turn this into class action suit
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                                      J
                                      jitender bablu
                                      Oct 1, 2020
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                                      Resolved

                                      Myself jitender Singh. I want to cancel the ECOM CPP TELEBINDING MEMBERSHIP. I don't need this .
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Request you to connect with Bajaj Finance for membership cancellation request.

                                      Regards
                                      CPP Team
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