Bajaj Finserv Complaints & Reviews

I`m a user of the Bajaj EMI card, which I use for consumer product purchases and have been regular in payments.

Suddenly I received an SMS stating that a Health card is activated for me and has been charged Rs 707 and taken away from my account.

When I approached Bajaj customer care, they repeatedly sent a templated reply saying that the consent was received on an SMS bot. But I have never given any consent for the health card in any form.

Activation of ecom cpp telebinding loan acct number W52ETBGI334299 without any consent

On 23-10-20 an amount of Rs.707 is debited directly from my bank account without a notice.I am a customer of bajaj finserv and my cus.Id.33915295. I haven't availed any services. Hence request you to revert the amount immediately.

Dear team
Bajaj finserv deduct rupees 707 from my sbi account without informing me.
Why such deduction without my consent.

Shankar Ray
Mob [protected]

Am using bajaj finserve for buying online goods since 2018.spent more then 1lakh and repaid all emis on time. Even on lockdown also I made all my payments. My last due comes on October which is of just 1500. Because of some reasons I failed to pay it on time and for that they took penalty plus bounce charge.. Yesterday they a guy to my home to collect the due. I said I can only repay u 1st week of next month coz m short of money right now. For that he is saying u can return the product u bought so that we can recover our money. I just want to say what kind of ethics is this. What nonsense and all they are talking. Am I a defaulter or what. Just simply don't kno how to talk or treat the customer. Please take some action about it sir. Like this there are so many complaints are dere from all over India..this is not look like a Nbfc. Please assist me how to file a complaint further. I don't want to leave them as it is.

I applied a EMI card on 19.10.2020 through online, after all process complete i get a EMI card. Card no is [protected]
But i can't use this card, and i don't know my customer id till now, and no boady come to to collect documents, i can't login experia customer portal or app, when i call customer care enter this card no ivr tell me this card is invalid, why many problems on this, i already paid 567 for this card annual charged. Bajaj finserv totally cheat me and wast my time.

Mob no- [protected]
Email- [protected]@gmail.com

Thank you.

Hi,

As I am having the property insurance of 90000rs on my bajaj loan account number - H402HHL0344469, I want to cancel this insurance from my home loan account, I don't want this insurance.

I have already raised the request before 20 days ago but not received any response yet.

Service Request No. is SR41425656

Service Request No. is SR41461473

I don't want this insurance so please remove it from my account immediately. please let us know once done and update in my bajaj account as well.

Name - laxman anant gatade
Customer id= 352217

Please remove the insurance from my account and update balance in my bajaj account.

Thanks

My husband had taken personal loan rs.50000/=from bajaj finserv and was paying the emis regularly. Group insurance premium rs.1502/= (For rs.150000 sum assured) was deducted in the loan amount itself. He died within the insurance cover period. They also offered free personal life insurance of rs.150000/=. While claiming the insurance of both, they gave only the amount after deducting the loan balance from rs.150000/= for which premium was deducted. They did not give the free life insurance as they offered. I have submitted the documents to bajaj finserv and i have been asked to contact bajaj allianz. When asked in bajaj allianz, they again persue the matter with bajaj finserv.. I got the following reply from bajaj finserv: with reference to your query regarding claim we wish to confirm that we have received the documents and have forwarded the request to concerned team we would like to inform you that your service request is currently under process. We request you to allow us 90 days to resolve your query. But till now, no response from them and i have been again asked to contact bajaj allianz putting me in loop. Kindly help me please regards puspa singh - [protected]

I have a Personal Loan going on with Bajaj Finserv and on the 2nd of every month the EMI against the same is deducted. Same happened for this month also. However what I see that yesterday against that same personal loan number they have deducted ECS of Rs. 117 without any reason. Now when I am reaching out to their customer care to know why such a deduction has taken place no one is able to answer anything.

Oct 19, 2020
Hi,
The ecs charges has been deducted rs.117 from my Citibank account with below details which i have never requested from Bajaj. This is looking like a fraud done by either Bajaj or keb hana bank. Can you refund my my amount back.. Seems like my details are not secured in Bajaj and this is being misuse. This is pathetic.

Reference number:
Ecs debit paid paid to bajaj c4100CD0329:1000009:tech process refno:4100CD0329 - keb hana bank

I have recently used Bajaj finserv EMI card for online purchase with no cost EMI.. now CPP telebinding was automatically applied without my permission and extra loan amount of Rs. 2199 was added.. Please reactive the CPP membership card before my installment date. Until then my loan amount will not be paid by me..

Ref : ECOM CPP TELEBINDING LAN NO : 421ETBGH663243

Mobile purchased loan no. 421ECFGG604665

Hello,

Mr Shrinivas and Mr Shailesh Urvasane with num [protected] and [protected] abused me and my parents over call over a mere emi of 5579 which I had assured to pay the next day.

I contacted Mr Mr Shailesh and informed them about the reason of the delay payment and they assured that I can pay the next day.

Despite that mr shrinivas of pune branch called my parents, after a heated argument started to abuse.

Please take necessary action. I have forwaded their recording to a news network so that their abusive language can be heard by the world

Dear team,
i have receive daily 10-20 times call for loan which i already have denied...

kindly do stop these calling or else have to take some legal action...

+91-[protected] ex.

Bajajfinserv deducted 117rs from my account without any notification, update, call and my knowledge.

Kindly assist.

Your A/c 298790 is debited by Rs. 117 on 17Oct20.. Info: ECS/BAJAJ FINANCE LI/4180CD03860968. Call [protected] for dispute.

Sir covid 19 effect i cannot pay 1 month emi so bajaj finance apply overdue charges and call again and again 6 emi due i pay emi already continue but i want avoid overdue charges all my account because covid19 effect difficulty please and bajaj misuse my personal loan documents to apply ecs of over die charge 450 to debit my account this month why misuse document very serious matter all customer and he present ess bank again and again and apply to bounce my emi and bank and finance both apply charges very heavy why why why please help me

₹707 deducted from my bank account by Bajaj finance on 16/10/2020.
I am paying my dues without any delay for all my loans this is my customer id 33113332. Then for what they debit from my account?
I had attached the screenshot of payment detected. Please refund the amount bank at any cost.

Saturday night 11.49Pm i purchased a mobile from bajaj site. After that i want to cancel that one but no cancel option available on site. So i emailed to bajaj customer care at 12.15 just half an hour after and till now so many times i write but no cancellation process done.In the mean time confirmation order done by seller, i am also told the seller to cancel the same but he tell no cancellation proceed from his site. Sugest me to cancel the same from Bajaj site. So please solove my problem and cancel my product soon possible.
Soumya Ranjan Mallick

I have buy a phone from bajaj finance on emi and i have completed all the emi on time. But my loan was completed 2, 3 months from todays date then today they will deduct 117 rs from my acount and one more of 59rs. so please refund my amount. and i will attach one photo of my complete loan amount

My name nardeep singh mobile no [protected] my 6000 cash back not received

Dear team
Bajaj finserv deduct rupees 707 from my sbi account without informing me.
Why such deduction.? Because of loan we provide you all our bank details its doesn't mean that when ever you want you can make online transaction. So i request with bajaj team not make such type of transaction with informing to customer by call or email. Now i feel that bajaj finance also not secure for providing bank details.
Pls refund my money