Claimed

Bajaj Finserv Complaints & Reviews

1.6
Updated: Mar 17, 2026
Complaints 6865
Resolved
2028
Unresolved
4837
Contacts

File a complaint to Bajaj Finserv

Having problems with Bajaj Finserv?

File a complaint and get it resolved by Bajaj Finserv customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bajaj Finserv reviews & complaints page 79

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SwapnilShivalkar++
from Mumbai, Maharashtra
Oct 24, 2020
Report
Copy

Account Holder Name
Khannan Mannan Pathan

Complaint Against Dhule Branch Executive
Babu Dada
[protected]

I had loan in Bajaj Finserv and Emi Amount is Rs 15950. And it has not paid in this Condition due to Financial Problem from our end ... because in my family all members had loss their job and no income is getting us after lockdown period

Even we can't able to survive and having only one time meal.. putting Pinch on Stomach one time having a meal dinner time ..this show how much we are in trouble

Dhule Branch Executive name is Bapu Dada who had given me Killing Threats TERE KOH MAR DALUNGA.. this word he had used to recover the money he is in Dhule Branch

Many bad words he had used which we can't express and not spoil our tongue ..BAPU DADA he doesn't have any Fear of loss consequences and using any statment under Bajaj Finserv

Sir I m requesting to u please take necessary action against BAPU DADA and out Enquiry Investigation CASE in Dhule Branch

And I not get help from customerservice head, Grievances Department and We Care Department also

I m attaching the Evidence Proof of BAPU DADA COMPLAINT Case

This is my contact number
[protected]
Bajaj Finserv customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    YusufPathan
    from Mumbai, Maharashtra
    Oct 24, 2020
    Report
    Copy

    Account Holder Name
    Khannan Mannan Pathan

    Complaint Against Dhule Branch Executive
    Babu Dada
    [protected]

    I had loan in Bajaj Finserv and Emi Amount is Rs 15950. And it has not paid in this Condition due to Financial Problem from our end ... because in my family all members had loss their job and no income is getting us after lockdown period

    Even we can't able to survive and having only one time meal.. putting Pinch on Stomach one time having a meal dinner time ..this show how much we are in trouble

    Dhule Branch Executive name is Bapu Dada who had given me Killing Threats TERE KOH MAR DALUNGA.. this word he had used to recover the money he is in Dhule Branch

    Many bad words he had used which we can't express and not spoil our tongue ..BAPU DADA he doesn't have any Fear of loss consequences and using any statment under Bajaj Finserv

    Sir I m requesting to u please take necessary action against BAPU DADA and out Enquiry Investigation CASE in Dhule Branch

    And I not get help from customerservice head, Grievances Department and We Care Department also

    I m attaching the Evidence Proof of BAPU DADA COMPLAINT Case

    This is my contact number
    [protected]
    Bajaj Finserv customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anandkodi
      Oct 24, 2020
      Resolved
      Report
      Copy
      Resolved

      I`m a user of the Bajaj EMI card, which I use for consumer product purchases and have been regular in payments.

      Suddenly I received an SMS stating that a Health card is activated for me and has been charged Rs 707 and taken away from my account.

      When I approached Bajaj customer care, they repeatedly sent a templated reply saying that the consent was received on an SMS bot. But I have never given any consent for the health card in any form.
      Oct 24, 2020
      Complaint marked as Resolved 
      Bajaj has agreed for a full refund of the unauthorized amount deducted from account.
      Bajaj Finserv customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        HQ9
        Oct 23, 2020
        Resolved
        Report
        Copy
        Resolved

        Activation of ecom cpp telebinding loan acct number W52ETBGI334299 without any consent
        Aug 9, 2021
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Dear Customer,

        We wish to inform you that your CPP membership IAA354254 has already been cancelled on 27/10/2020 on the request received from Bajaj Finance

        Regards
        CPP Team
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Manitha
          Oct 23, 2020
          Report
          Copy

          On 23-10-20 an amount of Rs.707 is debited directly from my bank account without a notice.I am a customer of bajaj finserv and my cus.Id.33915295. I haven't availed any services. Hence request you to revert the amount immediately.
          Bajaj Finserv customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            shankarray77
            Oct 23, 2020
            Report
            Copy

            Dear team
            Bajaj finserv deduct rupees 707 from my sbi account without informing me.
            Why such deduction without my consent.

            Shankar Ray
            Mob [protected]
            Bajaj Finserv customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vijay Vish
              Oct 23, 2020
              Report
              Copy

              Address: West TAMBARAM chennai

              Am using bajaj finserve for buying online goods since 2018.spent more then 1lakh and repaid all emis on time. Even on lockdown also I made all my payments. My last due comes on October which is of just 1500. Because of some reasons I failed to pay it on time and for that they took penalty plus bounce charge.. Yesterday they a guy to my home to collect the due. I said I can only repay u 1st week of next month coz m short of money right now. For that he is saying u can return the product u bought so that we can recover our money. I just want to say what kind of ethics is this. What nonsense and all they are talking. Am I a defaulter or what. Just simply don't kno how to talk or treat the customer. Please take some action about it sir. Like this there are so many complaints are dere from all over India..this is not look like a Nbfc. Please assist me how to file a complaint further. I don't want to leave them as it is.
              Bajaj Finserv customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                M ashik
                from Siliguri, West Bengal
                Oct 22, 2020
                Report
                Copy

                Address: 110 akhil mukherjee road, sarat bose colony, Rahara auto stand, rahara,khardah

                I applied a EMI card on 19.10.2020 through online, after all process complete i get a EMI card. Card no is [protected]
                But i can't use this card, and i don't know my customer id till now, and no boady come to to collect documents, i can't login experia customer portal or app, when i call customer care enter this card no ivr tell me this card is invalid, why many problems on this, i already paid 567 for this card annual charged. Bajaj finserv totally cheat me and wast my time.

                Mob no- [protected]
                Email- [protected]@gmail.com

                Thank you.
                Bajaj Finserv customer support has been notified about the posted complaint.
                Once someone gets involved with Bajaj, his problems keep increasing, customer care is called name only not responce
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  L
                  laxman gatade
                  from Mumbai, Maharashtra
                  Oct 20, 2020
                  Report
                  Copy

                  Address: pune

                  Hi,

                  As I am having the property insurance of 90000rs on my bajaj loan account number - H402HHL0344469, I want to cancel this insurance from my home loan account, I don't want this insurance.

                  I have already raised the request before 20 days ago but not received any response yet.

                  Service Request No. is SR41425656

                  Service Request No. is SR41461473

                  I don't want this insurance so please remove it from my account immediately. please let us know once done and update in my bajaj account as well.

                  Name - laxman anant gatade
                  Customer id= 352217

                  Please remove the insurance from my account and update balance in my bajaj account.

                  Thanks
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tinku139
                    from Howrah, West Bengal
                    Oct 20, 2020
                    Report
                    Copy

                    Address: 11/1 , KISHAN LAL BURMAN ROAD , SALKIA BANDHGHAT

                    My husband had taken personal loan rs.50000/=from bajaj finserv and was paying the emis regularly. Group insurance premium rs.1502/= (For rs.150000 sum assured) was deducted in the loan amount itself. He died within the insurance cover period. They also offered free personal life insurance of rs.150000/=. While claiming the insurance of both, they gave only the amount after deducting the loan balance from rs.150000/= for which premium was deducted. They did not give the free life insurance as they offered. I have submitted the documents to bajaj finserv and i have been asked to contact bajaj allianz. When asked in bajaj allianz, they again persue the matter with bajaj finserv.. I got the following reply from bajaj finserv: with reference to your query regarding claim we wish to confirm that we have received the documents and have forwarded the request to concerned team we would like to inform you that your service request is currently under process. We request you to allow us 90 days to resolve your query. But till now, no response from them and i have been again asked to contact bajaj allianz putting me in loop. Kindly help me please regards puspa singh - [protected]
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Arka Paul
                      from Asansol, West Bengal
                      Oct 20, 2020
                      Report
                      Copy

                      I have a Personal Loan going on with Bajaj Finserv and on the 2nd of every month the EMI against the same is deducted. Same happened for this month also. However what I see that yesterday against that same personal loan number they have deducted ECS of Rs. 117 without any reason. Now when I am reaching out to their customer care to know why such a deduction has taken place no one is able to answer anything.
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Tazir Hashmi
                        from Rampur, Uttar Pradesh
                        Oct 20, 2020
                        Report
                        Copy

                        Oct 19, 2020
                        Hi,
                        The ecs charges has been deducted rs.117 from my Citibank account with below details which i have never requested from Bajaj. This is looking like a fraud done by either Bajaj or keb hana bank. Can you refund my my amount back.. Seems like my details are not secured in Bajaj and this is being misuse. This is pathetic.

                        Reference number:
                        Ecs debit paid paid to bajaj c4100CD0329:1000009:tech process refno:4100CD0329 - keb hana bank
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rathika K
                          Oct 19, 2020
                          Report
                          Copy

                          I have recently used Bajaj finserv EMI card for online purchase with no cost EMI.. now CPP telebinding was automatically applied without my permission and extra loan amount of Rs. 2199 was added.. Please reactive the CPP membership card before my installment date. Until then my loan amount will not be paid by me..

                          Ref : ECOM CPP TELEBINDING LAN NO : 421ETBGH663243

                          Mobile purchased loan no. 421ECFGG604665
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Dear Customer,

                          We wish to inform you that your CPP membership IAA326810 has already been cancelled on Oct 27’20 as per request received from Bajaj Finance

                          Regards
                          CPP Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sauravjha251
                            Oct 19, 2020
                            Report
                            Copy

                            Address: Wakadwadi, Pune,Maharashtra

                            Hello,

                            Mr Shrinivas and Mr Shailesh Urvasane with num [protected] and [protected] abused me and my parents over call over a mere emi of 5579 which I had assured to pay the next day.

                            I contacted Mr Mr Shailesh and informed them about the reason of the delay payment and they assured that I can pay the next day.

                            Despite that mr shrinivas of pune branch called my parents, after a heated argument started to abuse.

                            Please take necessary action. I have forwaded their recording to a news network so that their abusive language can be heard by the world
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              ashish.rathored01
                              from Powai, Maharashtra
                              Oct 19, 2020
                              Report
                              Copy

                              Address: E-104/1 Lav Kush Awas Vihar

                              Dear team,
                              i have receive daily 10-20 times call for loan which i already have denied...

                              kindly do stop these calling or else have to take some legal action...

                              +91-[protected] ex.
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sneh talati
                                Oct 19, 2020
                                Report
                                Copy

                                Bajajfinserv deducted 117rs from my account without any notification, update, call and my knowledge.

                                Kindly assist.

                                Your A/c 298790 is debited by Rs. 117 on 17Oct20.. Info: ECS/BAJAJ FINANCE LI/4180CD03860968. Call [protected] for dispute.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Maasingh
                                  Oct 19, 2020
                                  Report
                                  Copy

                                  Address: Soorsagar

                                  Sir covid 19 effect i cannot pay 1 month emi so bajaj finance apply overdue charges and call again and again 6 emi due i pay emi already continue but i want avoid overdue charges all my account because covid19 effect difficulty please and bajaj misuse my personal loan documents to apply ecs of over die charge 450 to debit my account this month why misuse document very serious matter all customer and he present ess bank again and again and apply to bounce my emi and bank and finance both apply charges very heavy why why why please help me
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Harirambabup
                                    Oct 19, 2020
                                    Report
                                    Copy

                                    ₹707 deducted from my bank account by Bajaj finance on 16/10/2020.
                                    I am paying my dues without any delay for all my loans this is my customer id 33113332. Then for what they debit from my account?
                                    I had attached the screenshot of payment detected. Please refund the amount bank at any cost.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Soumya Ranjan Mallick
                                      from Powai, Maharashtra
                                      Oct 18, 2020
                                      Report
                                      Copy

                                      Address: Bhubaneswar

                                      Saturday night 11.49Pm i purchased a mobile from bajaj site. After that i want to cancel that one but no cancel option available on site. So i emailed to bajaj customer care at 12.15 just half an hour after and till now so many times i write but no cancellation process done.In the mean time confirmation order done by seller, i am also told the seller to cancel the same but he tell no cancellation proceed from his site. Sugest me to cancel the same from Bajaj site. So please solove my problem and cancel my product soon possible.
                                      Soumya Ranjan Mallick
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        anshulbhai
                                        Oct 17, 2020
                                        Report
                                        Copy

                                        I have buy a phone from bajaj finance on emi and i have completed all the emi on time. But my loan was completed 2, 3 months from todays date then today they will deduct 117 rs from my acount and one more of 59rs. so please refund my amount. and i will attach one photo of my complete loan amount
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit