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Bajaj Finserv Complaints & Reviews

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H
Hitesh22041991
from Mumbai, Maharashtra
Oct 8, 2017
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 400101

Respected concern person,

My name is hitesh mehta, my emi card no. [protected]. My card is temporary blocked. I request you please activate my card.
My loan numbers are as follows :
405cdd31164824
405cdd37091979
Both the loans are completed in this month.

Regards,
Hitesh mehta

My email :hitesh. [protected]@gmail.com
My contact :[protected]
Nov 9, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2017
Bajaj Finserv Customer Care's response
Hi, we have noted your details and will get in touch with you within 24 to 48 hrs.
Verified Support
Oct 09, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv!your EMI card *******9218 is permanently blocked inline with our company credit policy.Details has been sent to your email - id.Thank you.
Stop phone calls on my number [protected]
I have logged request on your wecare id but no one is interested to help.

Its highly irritating.
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    S
    subhar
    from Lucknow, Uttar Pradesh
    Oct 8, 2017
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    Firstly, let me point out that bajaj finserv is the worst company i have ever experienced and dealt with. The incessant calls that this company make on my mobile phone are absolutely pathetic and show absolute lack of sensitivity for people being called. On any day average of 10 promotional calls from bajaj finserv are received. Do not cold call on my mobile ever again. Have some shame or die in hell.
    Secondly, my account was not funded for 2 days, hence emi was not paid. So i paid your representative in cash 1450/- (350 more than emi amount of 1100/-). Now why the hell have i again been charged 266/- twice (So total 532/-) again???. I called your customer care number twice and auto answer got me waited for 20 mins each time, but your pathetic staff did not bother to answer the call. Absolute shame on you, you are a disgrace in the name of modern customer service.
    Please refund 532/- inr in full. Under no circumstances my account should be deducted even 1/- from bajaj finserv without my explicit permission in future. This is cheating, please refrain from doing so ever again in future.
    Nov 9, 2017
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Oct 01, 2017
    Praveen bermhan's response
    1.My customer id[protected]
    2.My old phone number is [protected].
    3.New phone number is [protected].
    4.Please registered my new phone number.
    Verified Support
    Oct 09, 2017
    Bajaj Finserv Customer Care's response
    Hi, we regret the inconvenience caused. Kindly share your contact details to assist you further.
    My card no [protected] by payment is all clear and regular but bajaj emi card blocked status till time and i will complain bajaj mail id [protected]@bajajfinserv.in but no replay in your end.

    so plz do the needful

    Jatin Shah
    [protected]
    Please rejester my email id [protected]@gmail.com & my all lone emi details sena my id & my all lone details & dates.and my costumer no. my rejester mob. no. is [protected] my name is REENA JHALA.Please send details my id.tanx
    Bajaj Finserv — Bajaj emi card not recived

    Dear Team,

    I have taken product in kapataru electronics using the bajaj emi But till date i have not recived the physical card. Please find my details as below

    Name: Mohammed Thowsif
    Loan no: 534RCD41530908
    Insurance : 543GTL41531570

    Please help me to get the emi physical card.
    1.My customer id[protected]
    2.My old phone number is [protected].
    3.New phone number is [protected].
    4.Please registered my new phone number.
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      A
      Ajay Gadekar
      from Mumbai, Maharashtra
      Oct 8, 2017
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      Address: Mumbai City, Maharashtra
      Website: Bajajfinseve.in

      Hi, this is ajay. My card is suspended for no reasons and when i wrote to customer care their response was just irrelevant. If you care for your customer then you should try to retain them.

      The system you are following is just illogical. If one doesn't have any active loan account then you just can't suspend their services.

      Please provide proper services to your customers first to sustain your existence, else in no time people will find way to alternatives.
      Nov 10, 2017
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Oct 09, 2017
      Bajaj Finserv Customer Care's response
      Hi, we regret the inconvenience caused. Kindly share your contact details to assist you further.
      Please cancel my Bajaj finserv EMI card as possible as soon, mymbajaj card no-[protected]
      valid 12/15 To 12/25
      Expiree ID 26194942
      Hello,

      I have paid and cleared all the EMI's before the due date and despite that my card is blocked. Request you to unblock so that i am planning to purchase some new items.

      Mobile No: [protected]
      Card Details: [protected]
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        R
        Rangarajan1957
        from Hyderabad, Telangana
        Oct 7, 2017
        Resolved
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        Website: ECS bajaj finance EMI Recovery

        Respected sir,
        I have availed a loan for purchase of tv from reliance digital, sec'bad. I have filled the ecs form and other documents and submitted vijaya bank cancelled chq belonging to my daughter aarti, by oversight..
        Sms received from bajaj on sep28 statting to keep the funds ready in 3681 account. I have sent sms stating my sb account no. [protected] for which there is no response.
        Further, on 5.10.2017, the ecs has not been honoured due to signature differs. I had been to your panjagutta office and submitted one cancelled cheque and one emi chq for the 1 emi of rs.2660 to your cuntomer care staff mr mr surender to process the same.
        Today my daughter received sms stating that the account has been debited for rs.2660 toward ecs bajaj finance.
        Pl look into my loan account the status and inform me for further action with my bankers.
        Regards,
        S rangarajan
        Nov 9, 2017
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Oct 09, 2017
        Bajaj Finserv Customer Care's response
        Hi, we regret the inconvenience caused. Kindly share your exact query to assist you further.
        Verified Support
        Oct 09, 2017
        Bajaj Finserv Customer Care's response
        Hi, we have noted your details and will get in touch with you within 24 to 48 hrs.
        Verified Support
        Oct 09, 2017
        Bajaj Finserv Customer Care's response
        Hi, Greetings from Bajaj Finserv!As discussed we request you to wait till end of this month to check the banking details updation. Thank you.
        My bajaj EMI card is blocked without prior intimation, '

        Please let me know the reason for card blocking
        This is my right address my card no [protected] my old address 10/85 gurjarat refiniary township vododara state vadodara my new address upload ward no 2 kapil colony near gurudwara, begowal, kapurthala punjab pin code 144621 my old no [protected] my new no [protected] plz uplod this address and mobile no
        I applied for a bajaj Finserv card almost a month back (6/09/2017). And I paid the charges for the same also, but till date there is no message or communication about the status of my card.

        Kindly send my card at earliest
        My name is Nitesh vasant doshi
        Plz.unblock my card
        My card no. [protected]
        My mobile no.[protected]
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          A
          Ammu Siva
          from Chennai, Tamil Nadu
          Oct 6, 2017
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          Address: 600043

          Hi,

          Please activate my gold emi card * * 4078 7378 and please generate my card pin number also. Four months before also i send mail to wecarebajaj but i didn't receive any response from bajaj team. Please activate my emi card. I want to use my card. Nearly past one year i can't use my card. Please check and resolve my issue on urgent basis without any delay. I need card on urgent basis.
          Nov 10, 2017
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2017
          Bajaj Finserv Customer Care's response
          Hi, we regret the inconvenience caused. Kindly share your exact query to assist you further.
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            S
            SOMNATH RAWALE
            from Pune, Maharashtra
            Oct 6, 2017
            Resolved
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            Address: Aurangabad, Maharashtra
            Website: [email protected]

            I have lost my emi card but on my card i have taken 2 led tv but in 1 monthly emi rs.1894 cut from my account (200 excess) for extra warranty till no any card or warranty given to me, just from last year rs.1894 auto deduction from my account thats why i have not purches further any products on card. No any proof of extra deductions details given to mi. Please given reply on this

            Somnath rawale
            Aurangabad
            [protected]
            Nov 21, 2017
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Oct 09, 2017
            Bajaj Finserv Customer Care's response
            Hi, we have noted your details and will get in touch with you within 24 to 48 hrs.
            Verified Support
            Oct 09, 2017
            Bajaj Finserv Customer Care's response
            Hi, Greetings from Bajaj Finserv! We tried reaching you on ****4038 but call stands unanswered. Kindly share your alternate contact details and suitable time to resolve your query
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              K
              kumarprakash
              Oct 6, 2017
              Resolved
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              Address: Pali, Rajasthan, 306401

              Dear sir/ mam

              Details as below given:

              Name: - prakash s/o jasaram
              Deal i"d : - la-0251290
              Application i"d : app[protected]
              Mob: - [protected]
              Gl num: - 4q20gl38538869

              I take gold loan from bajaj finserv at pali branch on april, 21, 2017. I paying interest and principal amount also in every month, on dated of 05 oct 2017 i were go at branch for foreclosure but they irritate me and told me by mr. Ravi as a abm that "today your foreclosure not done due to our system updation and our system problem so you come on 10th october" after that i call to their area head mr. Bhagwan singh but he also not talk with good manner and cut the call. Without any reason my intersr increase. By the branch neither give me any type of complain book nor complaint number also not display on notice board. I was fully tired and after a loang wait go to home.
              I am attach their notice board pic.
              Please help and take action against them.
              Nov 18, 2017
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Oct 09, 2017
              Bajaj Finserv Customer Care's response
              Hi, we have noted your details and will get in touch with you within 24 to 48 hrs.
              Verified Support
              Oct 10, 2017
              Bajaj Finserv Customer Care's response
              Hi, we regret the inconvenience caused! As discussed your query is resolved. Thank you
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                S
                Susovan Chatterjee
                from Dimapur, Assam
                Oct 6, 2017
                Resolved
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                Address: East Singhbhum, Jharkhand, 831004
                Website: email.bajajfinserv.in/finance/mailer/2017/august/BFL-90-days-Emailer/index.html

                I want to deactivate my bajaj finserv emi card ([protected]).
                My experia id is : 11291803.
                I have no pending emi to pay.

                I was promised that this card is free.
                But now they are charging annual inactive fee of rs. 117/-.
                I do not want to pay any annual inactive fee. Please deactivate the card immediately.

                My email address is : [protected]@yahoo.com
                Registered mobile number is : [protected]
                +1 photos
                Nov 9, 2017
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Oct 09, 2017
                Bajaj Finserv Customer Care's response
                Hi, we have noted your details and will get in touch with you within 24 to 48 hrs.
                Verified Support
                Oct 09, 2017
                Bajaj Finserv Customer Care's response
                Hi, Greetings from Bajaj Finserv! We wish to inform you that please share your bank statement for processing refund. Details has been sent on your mail id.
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                  U
                  Uxair khan
                  from Aligarh, Uttar Pradesh
                  Oct 6, 2017
                  Resolved
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                  Address: Agra, Uttar Pradesh

                  My ac is not cooling i want my ac to be serviced and clean because i have the extended warranty from bajaj finserv in march 16 and this is the first time we are getting service from bajaj finserv and our ac is 1 and a half year old and its not working yet and we also tried your toll free number and customer care number but its not working please gives us the service faster than faster
                  Nov 10, 2017
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 09, 2017
                  Bajaj Finserv Customer Care's response
                  Hi, we regret the inconvenience caused. Kindly share your contact details to assist you further.
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                    Manju Mandasoppi
                    from Hyderabad, Telangana
                    Oct 5, 2017
                    Resolved
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                    Address: Koppal, Karnataka, 583231
                    Website: Bajaj Finserv

                    Dear team,
                    My emi card number [protected].
                    Name: manjunath mandasoppi
                    Please check my record why my card is blocked now. I am using above 4year's still correctly paid my monthly installment amount regularly. Kindly check and unblock my emi card. I raise a request in mail but not use. And my all loan are closed but still not activated.
                    Please inform why shortenly unblock my emi card
                    Thank you
                    Manjunath mandasoppi
                    [protected]
                    Nov 9, 2017
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 09, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, we regret the inconvenience caused!we have noted your details and we will get back to you within 24 working hrs.
                    Verified Support
                    Oct 09, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, we regret to inform you that inline with our credit policy your EMI card is permanently blocked.
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                      M
                      Mary daisy
                      from Bengaluru, Karnataka
                      Oct 5, 2017
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                      Address: Bangalore, Karnataka

                      Dear team

                      This is to inform u that every month month emi wil get hit on 2nd of every month but september month emi is not got deducted still and i have a sufficient balance in my axis bank account so kindly look in to the issue and give me a clarification how do i pay my emi amount of last month please give clarification

                      Regards
                      Mary daisy
                      [protected]
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        M
                        max15184
                        from Mumbai, Maharashtra
                        Oct 5, 2017
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                        Address: Mumbai City, Maharashtra, 400072

                        I had availed personal loan from bajaj. While availing the loan bajaj representative mentioned and the same is transpired in the agreement that there will be nil charges for loan foreclosure.

                        Having said that while closing the loan bajaj has charged me rs. 6225 as pre closure charges which ultra vires the contract signed by bajaj with me.

                        This is an immoral and illegal practice from bajaj

                        I hereby request to please help me claim refund of rs. 6225 from bajaj
                        Nov 13, 2017
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 09, 2017
                        Bajaj Finserv Customer Care's response
                        Hi, we regret the inconvenience caused. Kindly share your contact details to assist you further.
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                          A
                          amolgundre
                          Oct 5, 2017
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                          Address: Mumbai City, Maharashtra, 410209

                          I have a bajaj emi card. On 14.11.2016, my emi card limit was around rs. 1, 18, 000/- which was confirmed by sms sent by bajaj finserv. Thereafter i have not used this limit for any purchase. Also, i have promptly cleared the emis for 3 products purchased earlier (Before 14.11.2016).
                          Today i. E. On 05.10.2017, when i tried to purchase a mobile of rs. 10, 999/-, payment failed saying the reason that i do not have the enough credit limit on my emi card. After that a sms was also received from bajaj finserv that current available limit on emi card is around 3, 300/-.
                          This is not the proper service provided by bajaj finserv. Credit limit is directly reduced from rs. 1, 18, 000 to rs.3, 300/-
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            DIVYESH Ginoya
                            from Surat, Gujarat
                            Oct 4, 2017
                            Resolved
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                            Resolved

                            Address: Surat, Gujarat, 394101

                            Hi, this is to informed you that [protected] this number is registered in bajajfinserv and i lost this number recent time. So i want to replace this number instead of this number [protected] & my email id is [protected]@gmail.com actually i didn't received any sms since from 2 months. So its quite diificult for me to get the details of all updations and emi so please make add my new number & email id as per my requirement.
                            My customer id no...24523497
                            Emi card no...[protected] and please unblock my emi card kindly...
                            Nov 14, 2017
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 05, 2017
                            Bajaj Finserv Customer Care's response
                            Hi, we regret to inform you that your EMI card is permanently blocked inline with our credit policy. Kindly allow us 24 to 48 hrs to update your mobile number.
                            Verified Support
                            Oct 05, 2017
                            Bajaj Finserv Customer Care's response
                            Hi, Greetings from Bajaj Finserv ! we have updated our records. It will take 48 hrs to get updated.
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                              Prince Ramesh
                              from Talcher, Odisha
                              Oct 4, 2017
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                              Address: Cuttack, Odisha, 753008

                              Sir,
                              I have purchsed an oppo mobile set namely f1s from sc infotech, buxibazar, baropathar, cuttack through bajaj finance for which insurance was covered vide card no.[protected] on 21.03.2017. But, unfortunately the same set is completely damaged since 02.10.2017. You are therefore requested please replace the same set and obliged.

                              Yours faithfully,
                              Ramesh chandra sahoo.
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Sachin X-bitz
                                from Bengaluru, Karnataka
                                Oct 4, 2017
                                Resolved
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                                Resolved

                                Address: Kannur, Kerala

                                Dear sir/mam,

                                This is to inform you that recently i had purchased vivo y55s from my bajaj finserv policy no.6x2dfs47817207 insurance policy no. (Im0651277). I have not taken any mobile insurance but if i check my details bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i am not interested to take this insurance.
                                Kindly request you to cancel my mobile insurance as soon as possible send me the confirmation of cancellation of mobile insurance immediately.
                                +1 photos
                                Nov 5, 2017
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 05, 2017
                                Bajaj Finserv Customer Care's response
                                Hi, we regret the inconvenience caused. Kindly DM your contact details to assist you further.
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                                  SujayChavan
                                  from Delhi, Delhi
                                  Oct 4, 2017
                                  Resolved
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                                  Resolved

                                  Address: Aurangabad, Maharashtra, 431001

                                  Hi team,

                                  This is sujay chavan,

                                  I got this mail which i attached the screenshots in this complaint. After 20 days still i didn't get the emi card.
                                  Request you to please check and do the needful.

                                  Below are my details

                                  Sujay chavan
                                  Mobile:- [protected]
                                  Cust id:[protected]
                                  Loan no :- 4170cd39209941

                                  Thank & regards,
                                  Sujay s. Chavan
                                  +1 photos
                                  Nov 5, 2017
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 05, 2017
                                  Bajaj Finserv Customer Care's response
                                  Hi, we regret the inconvenience caused!We have noted your details and we will get back to you within 24 to 48 working hrs.
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                                    Manoj50K
                                    from Auroville, Tamil Nadu
                                    Oct 4, 2017
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra

                                    I am manoj from tamilnadu. I have not taken any loan from bajaj finance in my life time. But bajaj finance have started to take emi through ecs from my account, from april 2017. When i checked with my nearest bajaj finance erode branch, i found that my savings account has been mapped to vijay narayan joshi, a bajaj finance customer from thane branch. When i requested bajaj finance branch manager to clear this problem, the bajaj finance manager and the employees harassed with abusive language. An amount of inr 4000 has been debited by bajaj finance. I request you to give my money back. I have visited the branch five times. I have incurred a loss of inr 10000 and i have lost my reputation from the bank because of cheque bouncing. I havent given any cheque to bajaj finance. I have attached the bank statement and vijay narayan joshi statement for your reference. Have undergone stress and pain because of bajaj finance. I need a proper compenstation.
                                    +6 photos
                                    Nov 11, 2017
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 05, 2017
                                    Bajaj Finserv Customer Care's response
                                    Hi, we regret the inconvenience caused. Kindly share your contact details to assist you further.
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                                      gajsuresh
                                      from Mumbai, Maharashtra
                                      Oct 3, 2017
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411003
                                      Website: www.bajajfinserv.in/finance

                                      I G.suresh writing you this to let you know that this company's Pune Branch executives forced me to apply for loan which I didn't avail it till today. They gave me email confirmation that Rs. 15000 processing fees will be refunded and they didn't return 30% of it until today. Raised several complaints on the company portal and customer service but always they are supporting and backing their sales team. This is ridiculous, I paid such a high fee for no reason. Pl. help me recover my hard earned money. Thank you, Suresh
                                      +1 photos
                                      Nov 5, 2017
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 05, 2017
                                      Bajaj Finserv Customer Care's response
                                      Hi, we regret the inconvenience caused. Kindly DM your contact details to assist you further.
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                                        Partha148
                                        from Kolkata, West Bengal
                                        Oct 3, 2017
                                        Resolved
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                                        Resolved

                                        Please deactivate my bajaj finserv emi card as soon as possible because i don’t require that and it is lying idle and i got message that 117 amount will be deducted from my bank account. And when i am calling the customer care it always says all lines are busy. This card is of no use for me please deactivate it. My details are as follows

                                        Name - partis sarathi ghosh
                                        Mobile no - [protected]
                                        Experia user id[protected]
                                        Nov 7, 2017
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 07, 2017
                                        Bajaj Finserv Customer Care's response
                                        Hi, Greetings from Bajaj Finserv! We tried reaching you on ****9431 but call stands unanswered. Kindly share your alternate contact details and suitable time to resolve your query.
                                        Hello, my name is suresh singh. And my card no. is [protected] and experia id is 26117032 and registered mobile no. is [protected]. I have paid all the EMI's but my bajaj finserv card is still blocked. Please help me and unblock my card. Thank you

                                        deactivate bajaj finserv emi card - Comment #2871876 - Image #0
                                        Bajaj Finserv Customer Care's response, Oct 6, 2017
                                        Verified Support
                                        Hi, Greetings from Bajaj Finserv ! we would like to inform that inline with our credit policy your EMI card is temporarily blocked for 75 days from 8th August 2017.
                                        Dear Team, my customer id is 38342564, i have cleared all the outstanding of my loan, please unblock my card as soon as possible.
                                        Thanks
                                        Dear sir.
                                        Please register my mobile number [protected] unfortunately not registered
                                        And I will hopefully

                                        Please solve
                                        Bajaj Finserv Customer Care's response, Oct 4, 2017
                                        Verified Support
                                        Hi, we regret the inconvenience caused!We have noted your details and we will get back to you within 24 to 48 working hrs.Thank you.
                                        I need to chnage my registered mobile number..from past few day i am calling yoir customer service bit no option is regarding this things..please chnage my number as soon as possible..i want to chnge my number to [protected] as now its [protected]
                                        My bajaj emi card no.-[protected] was expired. So please renew my emi card for future use.i m order a phone on it but it cant proceed.so plzz renew it quikly because i am going to take a new phone.so i required this card.this is the best emi card .so plzz do it fast..
                                        Bajaj Finserv Customer Care's response, Oct 4, 2017
                                        Verified Support
                                        Hi, Greetings from Bajaj Finserv! we request you to kindly write to us at [email protected]. or call us on 020-39575152 to resolve your query .Thank you.
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