On February 10, 2009, Tuesday, I had no power supply from 8:30 a.m. onwards. I registered a complaint at 9:00 a.m. and was told that it would be attended to. At, 10:30 when all my work was put into a hold, since I work from home, I called back again and they said that it is the first time that a complaint is being registered that day. I again registered a complaint and they again assured me that this will be attended to within an hour or two. Again, when I called up after an hour there was the response that a person has been send to the area where I stay and the issue will be attended to. At 2 o'clock when I again called them up, they had a discussion amongst themselves, which I could hear on the phone, and finally said that a person will be coming now. Till 8:30 p.m. this thing went on and there was nothing done in this regard. The funny part is each time I called, I had to furnish all my details regarding my complaint once again. I wonder how do these people manage the show in this. Do they even realize how much of inconvenience it is to the citizens? My whole day's work went for a toss, the small children in the flat below were kicking a havoc since there was no power. I wish some action really is taken regarding such callous behavior. This complaint was registered in the Banaswadi BESCOM office.
Aug 14, 2020
Complaint marked as Resolved
BESCOM — Power Supply So Poor
The power supply in Munnekolala (Marthahalli) Area, has become a big nuisance causing untold miseries to our daily lives. Power outage of long and short durations are as many as 5 to 10 times each day and there is as much as 3 to 5 hours of total time each day spent without power supply. Most of the times the complaint telephones are either not picked up or the land lines are kept off the craddle. If they do reply, it is only that a maintenance work is in progress. What kind of a professionalism is this that BESCOM needs maintenance with the frequency mentioned above? How many times each day and how many times each month does BESCOM conduct maintenance? This has been disrupting our home and professional lives. Either the explanation (maintenance in progress) given by the staff is a lie or if it is true, the department is totally incompetent to handle power supply.The Minister for power keeps assuring that there will be regular power supply. Is someone from BESCOM or the related ministry listening to our pains please?????