Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

My Electricity Bill Details are as below:

RR Number MS8EH30811
Consumer Name RAMESH RAJAMONI
Address F NO.34,3RD FLOOR,INDRA PRASTHA
B CHANNASANDRA,BANGALORE-43

Here the address should read F NO B4, 3RD FLOOR...

Please do the needful.

My contact defails : + 91 [protected].

This is with regards to the frequent power cuts in my area (Ramamurthy Nagar). From past one week the power cuts have been too many and there has been no notification or information about this. The happens both during the day and night timings. Iam mother of a 6 month old baby and that is one main reason that iam writing this complaint. For me my child's health is very important and due to these power cuts my baby is unable to sleep as it is core summer time now. Today there has been power cuts from 8.30 pm in the evening and my baby has not slept from then till 11:30 pm. i understand that there has been shortage of power in Bangalore and thats one reason why power cuts are done, but at-least these should be limited.

The government of Karnataka has to do something about this issue. Me and my husband have been regular tax payers and iam sure we have all rights to say this. When states like Kerala can completely withdraw load shedding, i don't understand why this is happening in Karnataka. We have so many cities in India which never have power cuts and compared those cities Bangalore cannot be called a Metro city.

Iam sure there are lots of babies in Bangalore who lose their sleep because of these reckless power cuts. Whomever is reading this complaint please can you do something at-least for these babies.

My name has been wrongly spelt in the BESCOM register as Chaluva Raj instead of SELVARAJAN.K, consumer ID:[protected]; RR No.7EEH14555. When I went to the department to get it changed, they were unable to locate the file?!?! and asked me to come some other day for a thorough check.

I don't understand why I have to waste my time going to their office when they have lost the file due to their negligence!
In fact, they should be calling me after they search for the file and find it and complete the name change activity.

my mother smt.parvathamma has a house @ #1 1st cross obaiah lane akkipet cross bangalore
an electric pole is leaning to the walls of the house.my mother had orally complained to the bescom to remove the pole because of constant fear of the pole which may cause electric hazard. but no action was taken by bescom and the electricity pole is now completly leaning to the house therefore the bescom authority should take serious the nature of my complaint for quick action to shift the pole and to re erect the electric pole.if bescom does not take such action and any untoward electric hazard happens the ultimate responsbility is the bescom authority .Hence the bescom officals has to take immeditate action against this complaint and the same should be intimated to me

My RR NO is 1SH47437, Consumer no is[protected], Location code is 1120301. At 1 PM 09/02/2012 at my residence 57, 2 main road, NAL layout, 4 T Block Jayanagar, Bangalore-41. He din't take any permision he directly disconnected the electricty connection. He stated arguments I was telling that I will pay the bill. Is there any rule that he can do dada giri on the people residing in the house. It is like rowdy style. This is not the way to behave with the customers. Is there any rule that if any person has not paid a month bill and if the billing person can come and disconnet without any permision of customer. I told I am paying the bill now also if he can disconnect. The this is making bad impression against the governament. He is telling if you want you complain what they will do. If you want I go and complain he tell! Is this the way to behave. He tells they can't take any action against me. I asked his those employes name they din't. Why governament will not take any action against they. He is not wearing the uniform nor having ID card nor wering shoes. He is not following rules. According to govenament rules governament employes are not the owners of the government they are the government servents. They should not brake rules. Every person should respect the customers. The employes should not behave as owners.

5th block HBR Layout Bangalore 560045. (Service Road -Nagawara Outer ring road junction to forest area).
One of the three phase electric wire was snapped by the JCB of BWSSB while laying water pipes four years back.
Two electric poles were partially damaged by the JCB at the same time.
Instant complaints to AE and AEE of the area were made with no headway. There is the danger of the poles collapsing into my home which is on this service road , a potential hazard to my family
Regards
Thimmaiah K B

Dear Sir/Madam,

Sub:Dispute in Electric bill (RR NO 4EEH18266 WF SUB DIVISION)


With reference to the above mentioned RR number please find attached account statement for your reference,Where the reading is showing 397 units for the month of DEC 2011 ie bill no 865 dtd[protected] for Rs.1979/-. But for your kind information our usage is not upto that extend. Our average monthly usage is on and average 200 units. And we have not added any addtional load in this month and most of the days in this month we are away from home. Whereas, for the month of Dec. 2011 the electricity usage account statement shows as 397 units which is not correct. We are suspecting malfunctioning of meter. You are requested to look into the case and the correct bill should be send to us so that we can make the payment accordingly.

Even if you have been paying your bills regularly for years but you miss one bill or pay it few days late, the bescom cuts you power connection.
This is not acceptable practice, the connection should not be cut for non payment/ Delay for few days. Bescom can charge fine for non payment of first bill and then wait for next billing cycle to take the drastic step.

There is lot of voltage fluctuation at out home in JP nagar 7th Phase puttenhalli. Yesterday due to voltage fluctuation , the fuse at the board has burnt out . Allong with this , our chimney , Magnetic induction stove , Automatic water level controller is damaged and not working.
This has been happening for sometime and there is no positive action taken from BESCOM.

Sir,

My name is Tomsan, residing at

#32, Gollahalli Road, Veerasandra,
Electronics City,
Bangalore. 560100

I am a lessee who stays in the house let out by A GOPPU. The RR No, is GLH2247.

Power failure is a regular feature here and it took more than 40 phone calls in the last 24 hours to get it fixed. (I called Control Room, Call Center, Assistant Engineer, Junior Engineer, Line man...)

Yesterday there was no power for more than 10 hours and today's power outage happened at 11:30 am. After several rounds of complaints the Line Man Muniappa came to our place around 4 pm and started threatening me for my complaining, saying that:

1) I am not entitled to complain if I am not the owner of the house.
2) I have complained that he was drunk while called him. (At least his inconsistent talk and behavior on the phone sounded to me he is drunk).

On reaching here he instigated some local person and both of them together started threatening with raised hands. Even though the Assistant Engineer who was talking to me on the phone wanted to talk to him, they together chased me away.

My question is:

1) Are we entitled to complain even if we are not owners and Kannadigas?
2) Are the employees allowed to misbehave with customers?
3) What is your action in the case of this employee?

Regards,
Tomsan

Location Code 1120104
RR Number MS7EEH30929

Hello,
I pay my bills via internet banking through my account; however since last 2 months August & september I have not recieved the bills in my online login. So i tried to pay it on Bescom website (http://bescomepayment.com/EPayment/) however it also shows old bill of July only & same on the website of Bangalore One (http://www.bangaloreone.gov.in/bescom/bescombilldtls.aspx). I tried calling & raise complain but none picks up the phone in E7 subdivision & there main call centre just forwards the call or give me some number to call on.
I wasn't able to pay the last months bill due to same as my work schedule donot permit me to travel a lot on weekdays. This month also i have got the hard bill with penalties of not paying the last month bill, however this bill is also not available anywhere in online logins to be paid.
CAN SOMEONE HELP HERE PLEASE !!!!

My Address is

# 103,PNB PARADISE 11TH CRS
3RD MAIN HOYSAL NGR R.M NGR

Dear Sir,

I have received a wrong bill and when I tried to contact BESCOM and asked details they are not responding properly.I have paid the excess amount in the month of july-2011 and in the month of Aug I received the bill Amout Rs -392 and unit consumed was 230 and in Sept I received the bill showing amount due Rs.2057 and unit consumed was 235. When I called BESCOM they are not responding properly saying arear is due for that reason them amt due is Rs.2057. Every month I m paying the amount than how arear is their.Last month showing -ve Rs.392 and this month Rs2057.How ?
No one is reponding prorerly.
My RR no is:MPEH14104 LOCATION CODE:S3.

Regards.

Amit.

Raguanth PK
49, vaderahali, “Anagha “
Snehasadhan road, vidhyaranyapura PO
Bangalore 560097
RR NO : C3 EH 33071,
LOCATION CODE NO: 1110103
SBI AC NO [protected]


To,
Whom may it concern
BESCOM
Bangalore
Sub : NOT WORKING THE ELECTRONIC CLEARING SERVICE SCHEME
Sir ,
I am a BESCOM consumer and Iam always paying the money through my SBI account, by ATM counter,
and last 3 months my bill is not coming through ATM and due to this reason I have to go to the Bescom office and pay the bill , it is very tedious and before the due date I can’t pay the amount.
This same matter was reported to the meter reader who is visited to my house but no avail .

I am here by requesting you to help me to pay the bill through my account .

Thanking you sir

Ragunath P K

Hi

I have received an incorrect bill amount ( VERY HIGH -7265) for the last month electricity bill.
I usually pay all my bills regularly. My usual bill come around 200 - 300 Rs. But this month I have seen a very high bill amount of Rs 7265. Unit consumed is just 72 only.Please do the needfuls ASAP.

Details of the Bill:
Location Code : 1110202
Consumer ID :[protected]
RR NO : C4EH25920
UNIT CONSUMED : 72

Regards
Girish Krishnan

Hi,

I need help on the kind of irratational behaviour from BESCOM staffs in Koramangala 6th Block area.
They are disconnecting electicity connection without any prior intimation every two months on the day bill is generated. If this is how the system works then why do we have the "DUE DATE" concept. Even no body is available on the help line number provided in the bill. Now I have no idea whom to aproach. Please look into this issue as this is totally disappointing and I cant understand if there is any other intent otherthan giving trouble to citizens.
FYI - my RR number is 4SEH1078.

Regards,
Vanajakshi

I am a tenant in Pai Layout 302 GR Paradise Doorvani Nagar Post.Owner name is Mr Winston Raja G.i have not received electricity bill since March. Person used deliver bill said there are some corrections need to happen.In April also the similar thing has been told.In June (for the month of May0 i have received bill and total charge 2522 with 3 month's charge 2180 plus penalty charges. My usual bill used come before March is around 600/650. But now the total is 2180 and though i have not received the bill i am asked to pay penalty.I have called up [protected] to register complaint earlier for not getting the bill also visited the pai layout bill counter but with no success.I called up again to complain and ask about this penalty charge but they did not disclose anything.Visiting BESCOM office did not yield any result.I have already informed my owner numerous times on this.Also BESCOM staff came to disconnect the electric line as well where as it is not my mistake at all.Anything can be done to verify these amount i have received.

Hi I m staying in Mnjunath layout, Munnekolala Maratha halli. Since last 4 days there has been frequent power cut in our area. On asking BESCOM personel are simple saying it's happening due to rain and line troule. They are not doing a permanent solution for this and putting people in trouble. Requesting the proper authority to take severe action against the people involved in it for their negligence. Some of the peoples are Yogesh (Assistant engineer, Marathahalli), Chandrashekhar R(Lies man, Kundal halli offcie). These two people are really ignorant in their work. Please take action against them.

There is a huge tree at 2nd cross 1st Block Umer Nagar Arabic College Post Bangalore.The branches of the tree is touching live wires. During raining and heavy wind spark noticed from the wires. It may incur loss to lives.Will the BESCOM authorities take action immediately?

Jameel Ahmed
2nd Cross Ist Block Umer Nagar
Arabic College Post
Bangalore 560045.

HI I LIVE IN DEVE GOWDA BLOCK ,ADUGODI BANGALORE 30 , THE POWER WAS SHUT DOWN FROM 6 30 PM YESTERDAY AND TILL NOW ITS NOT COME , I TRIED CALLING THE BESCOM ITS CONTINIOUSLY BUSY BECAUSE THEY MUST HAVE KEPT THE RECIEVER OPEN OUT ,BECAUSE OF POWER SHUT DOWN WE CANNOT SLEEP AND EAT PROPERLY AND KIDS GET UP IN THE MIDDLE OF THE NIGHT BECAUSE OFMOSQUITO BITE , I HAVE GOT FED UP OF CALLING THE BESCOM WHEE NOONE RESPONDS .

Today (Feb 15th) I double paid the Electricity Bill having the due date as[protected] through Citibank Online:

Reference Numbers: [protected] and [protected]

Out of this, the Reference number[protected] had an invalid Bill number (last month's bill number), hence I would like this to be refunded, the details are:

RR Number: S10H8802
Customer Name: UDAY SHANKAR
Location code; 1120405
Amount: 1073

Please let me know the procedure for the refund

Regards,
Srikanth
[protected]