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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Oct 31, 2025
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 103

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S
Sundar121212
from Bengaluru, Karnataka
Jul 20, 2019
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Address: Door No. MIG'C'-1-363, 2nd floor, shirke KHB quarters,Kengeri Satellite Town, Bengaluru, Karnataka, Bangalore, Karnataka, 560060

Hello sir/ madam,
My name is somasundaram s, we are 6 numbers of students staying shirke khb quarters, building no.68 (Door no. Mig'c'-1-363, 2nd floor), on july 2nd without any intimation bangalore water supply & sewerage board was disconnected our water line only for our home. We already called and complaint so many times regarding about this problem but there is no use. Last 18 days we are facing so many problems without water. Please kindly take this complaint to related department peoples. Thank you.
The house in our locality have been continuously wasting water by letting it over flow for hours even after continuous instruction to turn it off this is become a nuisance here and the amount of water that is going for waste is huge please take immediate action the house is in ashwath nagar hopping for an action
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    Subhash Yadav N
    from Bailhongal, Karnataka
    Jul 20, 2019
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    Address: Dno 97 , 5th cross Talakavery layout Basavanagar, 560037

    Last month our water bill is 3731 rupees & i paid the bill on 7th july & for august bill it says that i did not paid my last month bill which is 1571 rupees which is not at all fair.
    Our rr no : e-340207
    How can you say that i had not paid the bill when i actually paid it and that too the amount which i paid is more for last month bill. Please solve this issue.
    Jul 20, 2019
    Updated by Subhash Yadav N
    Please solve the billing issue ASAP
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      M
      Mohammed Musheer Shukoor
      from Bengaluru, Karnataka
      Jul 19, 2019
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      Address: 2K Cross, 1 Block HRBR Layout, 560043

      The drainage street line is fully blocked. It keeps overflowing. Many complaints have failed to resolve the issue.

      The sewage water is overflowing & area is sticking. Pipeline needs to be de-silted properly. Authorities have failed time and again.

      Address: 2k cross, 1 block hrbr layout. Bangalore 560043

      Opposite to sbi bank sewer line.

      Urgent attention required
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        D
        Durga Menon
        from Mumbai, Maharashtra
        Jul 17, 2019
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        Address: Annasandrapalya, 560017

        I stay at gurappa lane, annasandra palya.. We are facing too much problems with related to water for the past 3-4 months or more.. Every alternate week, the motor is getting damaged and then we wait for weeks to get it repaired.. For a week it works, then its back to the pavilion.. Kaveri water too comes to my home for just about half an hour on (Mondays n thursdays) after every one is done filling their sumps and close the valves.. We are sick and tired of buying water from tankers n using.. Coz we pay for this water, kaveri n the tankers but in effect nothing is there for us..

        Not many from my area would be complaining coz they personally know the guy who releases kaveri water b he's doing extra favours to them for what ever reason best known to both the parties.. We are only 3 ladies at home so obviously cant go behind such rogues and request them..

        I personally have doubts on the guy who's in charge of releasing water for us n the tanker guys.. They must be having an unholy nexus to collect n pocket commission..

        Next week i will be meeting the mla n mp of our area (Through my party colleagues since i work as bjp it coordinator) n giving a detailed written complaint too.. Thought of requesting you once again before i do that

        Durga menon
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          M
          mesatheesh
          from Bengaluru, Karnataka
          Jul 16, 2019
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          Address: 560093

          Hi

          I paid my june month bwssb bill though amazon pay and it was successfull, but still its showing as unsucess.

          Transaction details below:

          Order id:[protected]

          Operator reference number: [protected]

          Bbps reference number: bd01caag6cm6

          I checked with amazon they told they done it successfully and the issue is with bwssb
          At sector 3, we get Kaveri water every 5th day. No proper schedule.
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            N
            Neha8787
            from Mysore, Karnataka
            Jul 16, 2019
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            Water meter shows 3704 however for the past 1 year, the water person has been mentioning the excessive amount. He has captured as "2703000" (Wrong reading) which is ridiculous. Water bill will come around rs.500 however because of this excessive reading, it shows we need to pay rs 9000 we have faced a lot of mental pressure because of this problem. We have not at all consumed so much of water. We never see the person coming to take meter reading to mention the exact meter readings. We need a person from the water board to visit our home and resolve this problem as soon as possible.
            This is a serious issue and we need your assistance and involvement in solving this problem. Recently we were advised to lodge a complaint as our mental health is at stack!!
            +2 photos
            Drainage/sewage is coming back into road drainage/sewage is coming back into the road ... please take action immediately,
            address ; devarachikkanahalli road, near ganesha temple, old water supply building, bangalore -560076,

            plese take immediate action thanking you

            date[protected]

            place - bangalore -560076.
            Drainage chamber is blocked and water is Leaking at #124, 9th Cross, KR layout, JP Nagar 6th Phase(opp: Puttenahalli Police Station).

            Pls come and resolve the problem immediately.
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              odbhaskaran
              from Bengaluru, Karnataka
              Jul 15, 2019
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              Address: 66/A, 18th Main, JC Nagar, Kurubarahalli, Bangalore -86, 560086

              Why nobody at water office is interested to save the precious water? Gallons and gallons of water is being wasted due to leakage of pipes. It is 14 days now the complaint being reported here but is not resolved yet.

              Very sad indeed that nobody is interested to save water.

              There is leakage of water in our street at kurubarahalli, 18th main, jc nagar, bangalore - 86 door no.68.

              I think nobody is reading my complaint message posted here.

              My mobile number is [protected] if you want to know any details regarding the location.
              I am living in sector 3 HSR layout. Kaveri water is not coming twice a week in sector 3 HSR layout. Kaveri water is coming every 5th day in sector 3 HSR layout. Plz make it sure water is coming at proper time.
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                S
                Shruthi LS
                from Bengaluru, Karnataka
                Jul 12, 2019
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                Address: 100 Feet Road, 1st Stage, Peenya 1st Stage, Bangalore - 560058 (Map), 560058

                Hi,

                I am the resident of laggere, bangalore. They are imposing the rain water harvesting fine every month even though it's already cleared by us. Our house is built before 2007 and its not applicable for us. If we go and enquire at bwssb office they are telling us to provide initial deposit receipt since it's very old one, we couldn't not find the receipt. Is there any other alternative. The response of the bwssb is worst. Our bill is shooting upto 1500 per month, before it was 500.

                Thank you,
                Shruthi ls
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                  S
                  Salman Ashraf
                  Jul 11, 2019
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                  Resolved

                  Address: 2/2 M.D.M Road, Stephens Road,, Frazer Tow, Bangalore, Karnataka, 560005

                  Respected sir/madam,

                  I hereby to inform you about the problem we are facing from years regarding water supply and sewerage hectic problems it’s been 12 years we are facing this issue.

                  My father always contacts bbmp services (Frazer town corporator and his men) for each time blockage and water supply we have to pay for their services 500rs and water issue we get water in night after 11p. M in week we get just two or three days and that too for just few hours and now we have to pull by pump motor so that there is water storage in sump.
                  We cannot keep paying 500rs for each time its doesn’t help.

                  People are demolishing buildings and developing apartments in our area and people have bore and water goes there.
                  We do not have bore and we just face this issues on daily basics which is highly disappointing.

                  We need an solution and strict action to be taken here :
                  1. We need water supply from evening and water should come for long hours - kaveri water.
                  2. We need separate sewerage line so that its goes without any difficulties.

                  We need an reply from this email as we are waiting and please contact as for more details.
                  Please come over and have a look to our home and sewerage system and treat this as important and priority request

                  Address:
                  2/2 m. D. M road, stephens road, frazer town, bangalore 560005.
                  [protected]-dad
                  Jul 18, 2019
                  Complaint marked as Resolved 
                  Hi Sir/Madam, This case is not yet resolved please come and visit on specific address and contact us instead just marking email as resolved. please take this as priority request. you need to reply for this email
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                    pradeepdevalapalli03
                    from Mumbai, Maharashtra
                    Jul 11, 2019
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                    Address: 560036

                    Our issue is never addressed

                    Irrelevant and irregular release of kaveri water to our lane. Its been 10 days the lineman is not releasing water to our lane.
                    Ae is so careless and not lift the phone calls as well

                    Full address:- door. No 8, 3rd main 2nd cross, omshakti layout, near karnataka flag, beside rohan hotel opp lane to ramdev medicals, ayyapanager, devasandra main road kr puram - 560036
                    In our street drainage has blocked sine 1 month and flowing on the streets.
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                      Leena C
                      Jul 10, 2019
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                      Address: 1st stage 1st cross Ashraya layout Mahadevapura, 560048

                      I live in 1st stage, 1st cross, ashraya layout, mahadevapura. There is a building construction going in this lane and the workers are washing clothes, cooking, throwing garbage and food in the same drainage which is now blocked and the water stays there.
                      This will help mosquitos grow and spread diseases across the area
                      Can you please contact the builder (Construction opposite to building no. 72) and get this cleaned also ask the workers not to spread the dirtiness.
                      +1 photos
                      #450, 13th main 1st stage Binny layout, near Vijay agar post office.
                      I want to bring to the notice that this house owners wastes water daily for a long period of time . Even repeated warnings to the owner he doesn't seem to understand and still wastes water no matter how many times you complaint to them .
                      Please look into this issue ASAP
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                        H
                        Hcnms
                        from Belgaum, Karnataka
                        Jul 7, 2019
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                        Address: Bangalore, Karnataka

                        Sir I stay in 3rd stage banashankari, here I have seen people wasting water by using pipes to wash there bike, cars. Even there house surrounding. Please I request you to come up with some strict rules they are wasting ground water. Rains have stopped or I can say no rain this year. We have have to do some thing please do the needful. Because this problem of wasting water could be from all area's in problem as every house has borewel.
                        A manhole near Ramamurthy nagar police station bus stop, bengaluru, is damaged and sewage water is leaking from it making the whole place damp and, dirty and it stinks and water is continuously flowing out of it.People are literally standing on road while waiting for the bus because of this.
                        Dear sir..there is no supply of water in our area..Please help
                        BWSSB have been digging up concrete roads for cauvery water pipeline and sewerage pipeline. After that they just cover the road with soil and leave it as it is. All the roads are uneven making it in safe for pedestrians, kids and vehicles
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                          friendz101
                          from HELPVILLE, Tamil Nadu
                          Jul 4, 2019
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                          Address: 6th cross, 1st block, tc palaya main road, akshaya nagar, bengaluru 560016, 560016

                          A person lives in 6th cross, 1st block, tc palaya main road, akshaya nagar, bengaluru selling borewell water commercially. This road is quite small, ends with dead end and it is easy to find him and his tanker (Tractor with tanker attached).

                          Already people near by are facing severe water problems it is quite bad to allow these people take lakhs/thousands of liters of borewell water all the day and sell commercially. I strongly oppose that this area is not fit for tankers to take borewell water.

                          He also obstruct the road with his tractors and tankers which is also worst. He uses public road and obstruct all the time, moreover he uses as if his own private road.

                          Bwssb please take severe action on this. Taking bribery from these people will lead you and your family to face same problem with other govt department like eb board/police as your guys hunt extra money. Please have morality.
                          +1 photos
                          Hi,

                          Facing problem of no water. And for 10days slow water and no water.
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                            niranjan sb
                            from Bengaluru, Karnataka
                            Jul 3, 2019
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                            Address: #2579 Bhasmangi Nilaya kalastri nagar T.Dasarahalli, 560057

                            I have already raised a concern through google pay and the reference number is :ap[protected]. Still now i have not got any updates on the concern nor the amount. Kindly look in this and do the need full.

                            Attached is the screen shot of dispute.

                            On the month of april we had bill due and the bill was not payed but in the month of may both the months amount was added and the bill was payed for the same but in the month of june again the same bill amount has been issued on google pay and the amount has been deducted form my account.
                            +1 photos
                            On old airport road under the Kodihalli pedestrian bridge the is water flowing from under the road for at least 24 hours now
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                              Selva_2147
                              from Bengaluru, Karnataka
                              Jul 2, 2019
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                              Address: 14th Cross, Sri venkateshwara PG gents, Nagavarpalya, 560093

                              Few pgs and houses operating in nagavarpalya area are supplying borewell water for commercial use. This would cause dip in ground water level and create water scarcity. Pls take action against these. Not sure if they have got appropriate approvals. And also not sure if they are paying income tax. Every day 20 tanks of water is being sent through water tankers.
                              The manhole in Laggere main road near MEI Colony 3rd cross Bengaluru 560058 is under leakage from last night please take immediate action it's a busy road and also the drainage water is flowing in front of our house it's unable for us to get out and walk please take immediate action to resolve this.
                              Thank you
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                                odbhaskaran
                                from Bengaluru, Karnataka
                                Jul 2, 2019
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                                Address: 66/A, 18th Main, JC Nagar, Kurubarahalli, Bangalore, 560086

                                Leakage of main waterpipes is at two different places in the dead end of our street. The complaint still not resolved though promised. People are quoting labour shortage at water office.

                                My complaint at water office on friday last was told that the damaged pipe will be repaired by monday i. E., yesterday. But repair work has not been done till now as promised by the officers in charge at water office.
                                Jul 04, 2019
                                Updated by odbhaskaran
                                Did the complaint did not get resolved.
                                Jul 07, 2019
                                Updated by odbhaskaran
                                Still the complaint has not been resolved. No one is interested to save water.
                                I am staying in HSR Layout sector 2 in Bangalore.(#61, 18th cross, 31 main, 560102) There is no supply of water for more than a week. Tried to reach the BWSSB people they are telling supply will come on the same day but it is not happening.
                                We have not received water supply Fromm 3 days in btm
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                                  Saiguru123
                                  from Bengaluru, Karnataka
                                  Jul 1, 2019
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                                  Address: 41,2nd cross, shanthi layout, ramachandra garden, ramamurthy nagar, Bangalore, 560016

                                  I am resigning at 41, 2nd cross, shanthi layout, ramachandra garden, ramamurthy nagar. There is illegal water business started near to my home and daily almost 40 water tankars are going.. There is lot of noice and no security for kids to go out. We all together given 20+ bwssb complaint and went to office personally. But till now no action from them. Please consider this as threat for kids and this kind of business should not happen at residential area. This area - ward number 26.
                                  +5 photos
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                                    mamtagupta0808
                                    from Mumbai, Maharashtra
                                    Jun 30, 2019
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                                    Address: Faridabad, Haryana, 121001

                                    I am a resident of jawahar colony, baba deep singh gali, near air force road, nit faridabad, haryana.
                                    It has been a month that water supply is down here. We are facing extreme water scarcity problems. Kindly take strict action and resolve it asap.
                                    It is not a new issue, everyone needs water. I don't understand why it is not of importance. We are unable to do anything without water. Kindly fix the issue asao., before people go on strike for this.
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                                      Nagaraj Ayya
                                      from Bengaluru, Karnataka
                                      Jun 29, 2019
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                                      Address: 32 LIC model housing colony, 3rd stage 4th block basaveshwaranagar, 560079

                                      All these days nearly 8 to nine years monthly water bills were being paid through ecs. Now these facility has been stopped without any information.in monthly bill arrears are shown. When inquired i came to know that ecs has been discontinued and i must pay in cash or cheque.
                                      I would like to know whether this ecs facility has been withdrawn and for what reason
                                      For sr citizens like this was a boon instead of worrying about the payment
                                      Now does board expect me to go to the office every month to pay the bill
                                      Nagaraj ayya
                                      Took full amount to fit a new sanetiray pipe, but did only half work and they are not even bothered about it .kindly take an action regarding above mentioned

                                      Area - Abbigere, vinayaka layout
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                                        PrakashKst
                                        Jun 29, 2019
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                                        Address: Jinkethimmanahalli, 2nd Cross Road, Near Sri MUNESHWARA KATERAMMA TEMPLE, Mother Theresa School Road. Jinkethimmanahalli, Rammurthy nagar, 560036

                                        Hello,

                                        I am a resident of jinkethimmanahalli, rammurthynagar. The drinage water is blocked at the end of the street. Because of the driange level is increasing day by day. Today the smell was unbearable. This is increasing mosquito count too.
                                        Can you please address this issue as soon as possible. Your quick response is highly appreciated

                                        Thanks in advance.

                                        Address:
                                        Prakash - [protected]
                                        Jinkethimmanahalli,
                                        2nd cross road,
                                        Near sri muneshwara kateramma temple, mother theresa school road.
                                        Jinkethimmanahalli, rammurthy nagar.
                                        Bangalore
                                        +1 photos
                                        Cauvery water not coming from past 5 days in 12th b cross Pai layout, 335 house number
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