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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 97

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A
akhilpittu
Mar 9, 2020
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cancellation of rwh charges

Address: #22, Chandrakala Nilaya, Hanumaiah Layout, 5th Cross, Kodigehalli, 560092

Dear sir,

My rr# is n-221632, ledger folio: shn-15-98, meter # : 214771. It is in the name of akhilesh kumar and vandana singh.

Sir, rwh fee is being charged in our water bill every month. Though this building is very old building constructed in year[protected].

I have purchased this building on resale in year 2012. Since this is a very old building it should not come under the purview of rwh...
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Vikas Lakkappan
Mar 5, 2020
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Address: 560016

RR No E-354268

An additional amount of Rs 100 is added in the Jan & Feb 2020 bills mentioning as SC for borewell.

We are not using the borewell water and for a family of 2 people we are consuming BWSSB metered water of approximately 8000 to 10000 liters per month.

This additional amount is being charged for the water that I am not using

This is not acceptable. Kindly get these bills corrected and ensure that it is not reflecting in future bills
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    Vgknair2020
    Mar 2, 2020
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    Address: MUNESWARA LAYOUT 1ST MAIN 2ND CROSS HARALUKUNTE KUDLU, Bangalore, Karnataka, 560068

    I am from muneswara layout, haralukunte, kudlu, bangalore 560068.

    We are not getting water supply regularly and on checking the water supply timing in bwssb site there is no mention of this area itself which is close to hsr layout

    I have given several complaints and whenever a complaint is given water will be released. During feb 2020 itself it takes 8 to 10 days to release the water
    The last water supply was on 22/02/2020 and now is the 10 th day so far no water received

    Request the authorities to take immediate action to relase water at lease 4-5 days gap

    Regards
    Venugopalakrishnan
    I have paid my Bwssb bill for feb 2020 and the amount has been deducted from my bank account, I have paid thru net banking
    Details are
    Meter no SE 122909
    Name Radha
    Area Konena Agrahara
    Paid thru Indian bank

    no regular water supply - Comment #3662557 - Image #0
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      A
      Abhivrudhi garden
      Feb 28, 2020
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      Address: Abhivruddhi garden, next to Assisi School, sacred hearts road, kithagnur panchayath limits, kr puram, bangalore 560036, 560036

      No kaveri connection at abhivruddhi garden layout kithagnur 560036.

      Total 500 houses exists inside the layout and proximity and everyone are suferring from water scarcity and borewell are non functional and too much of water troubles, kindly do the needful as early as possible.

      Address:
      Abhivruddhi garden, next to assisi school, sacred hearts road, kithagnur panchayath limits, kr puram, bangalore 560036

      Regards,
      Abhivrudhi garden members
      Sanitary sludge overflowing from manhole. Blockage happens repeatedly and reason may be that sludge flow in pipe line between manhole is improper. Due to blockage sludge reverse in home pipe lne. Pl. Ensure proper solution
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        A
        Anand Nanjappa
        Feb 27, 2020
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        Address: 560078

        Hi,
        Sewage water is directly to let into the storm water drain, This is creating a lot of smell .This is near to Puttenhalli Circle, J P Nagar .Please take necessary action against the culprits.This we observed on 25-Feb-20.We check multiple house owners and we were unable to locate the exact location from where this is let out.

        Location : https://goo.gl/maps/24YYs9983Lk
        Whole bangalore is getting sewage water in kavery pipes.. Plz close your lines immediately before epidemic occurs. Whole hsr layout, koramangala is confirmed
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          Tejudganehc
          Feb 22, 2020
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          Address: 560073

          No proper water supply, line man always gives excuses, says bore well motor not working,
          Now he is on leave for many days.

          No alternate arrangements done by the line man to ensure there is proper water supply.

          We pay kaveri bill, bore well bill n extra money for d line man every month. Also we get lump sum charges in bill once year as we get bore water

          Inspite of this, hav to get water from outside through tankers
          Kindly rectify this.
          In chanumdeshwari nagar 2nd cross girinagar bangalore and near by many house have illegal water connection even though their connection got disconnected they reconnected without approval and meter .non of them have meter and they waste lot of water leaving it to road since they don't have meter they are irresponsible .plz take a proper action.
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            N
            nimmylouis
            Feb 20, 2020
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            Address: Munnekola parallel to Rajshree layout, 560037

            Hello team, i am resident in munnekola 1st main 6th a cross. The line man who is supposed to open water, doesnt do on time and this is the time the water tankers are doubling the price for tankers. There is an under the table agreement with this line man and tanker owners. How do we survive with the middle class salary. No organisation gives us extra money during summer. Despite bribing the line man where he asks with right the money for opening the valve for a day in a week which is just for 2 hours. Still we are abiding his ask and giving him what is needed. Since summer has started, there is absolutely no water supply from kaveri side. If we have to reach out to local corporator, the tank owners are his/her relative one or other way. We are helpless and living in fear. If this is how our state going to support us, not sure what is to said as i am a born this is state. With no other option, i am reaching out to you for some solution.
            Manhole blockage in 6th cross (7th cross now). The blockage happens repeatedly. Reason may be that the sludge between the manholes is jamming the flow. This results reversing the sanitary sludge to our home sanitary line and overflowing in and near the manhole. Pl ensure permanent solution.
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              A
              Arjun R Nayak
              Feb 10, 2020
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              Address: 1229 17th main 1stage btm Layout, 560029

              From past 1 month, cauvery water is mixed with drianage water, can you please check this. My address is no.1229, 17th main 1st stage 1st phase btm layout, bangalore-29. I have called the bwssb person who is incharge of that area and he knows it too. Inspite o raising serveral complaints this is still not resolved. Can higher authorities look into this. My mobile no. [protected] thank you vijay nayak
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                S
                Sunita Sharma
                from Bengaluru, Karnataka
                Feb 13, 2020
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                Address: Dr. A K Sharma, 14-15, 1 Main, 2 Cross, Sri Veerbhadra Nagar (Basava Nagar), Bangalore 37. 9880539106, 560037

                Dear Sir / Madam,

                In Sri Veerbhadra Nagar (Basava Nagar) area sewage water is mixed with drinking BWSSB drinking water supply line. Dirty water with foul smell was coming from January last week to February first week. Water connections lines to many houses were blocked due to dirty muddy silt. Water Meter filters got blocked/ choked with this dirt. Many residents have spent good amount of money to plumbers in getting cleaning of these blocked water lines and chocked water meter filter. Almost all the residents of the area have cleaned their sumps and overhead tanks to get rid of dirty water. A good amount of money and efforts were wasted.

                Thereafter, residents have closed the gate valve of water line to stop this dirty water supply to their sumps. Many residents have made complaint to BWSSB and have called the BWSSB man to see the condition of water. He has seen the dirty water supply coming from the BWSSB water line to resident’s sump. He checked some manholes of some drainages. Thereafter from February second week instead of repairing the water line, he has stopped the water supply to this area. All residents are now getting the water from private water tanker suppliers.

                The problem should please be addressed on priority.
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                  Liza Daniel
                  Feb 6, 2020
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                  Address: Koramangala 8th Block, 560047

                  Name : elizabeth, ward no. 150, address: no 2646, 1st main 5rd cross rajendranagar koramangala 560047

                  Dear bwssb, we are not find proper water supply from past 1 month, we contacted the local water person he also not responding properly but we waited for 3 week but no water again. Again we asked another water person he told that due to road work in rajendranagara water supply is irregular, whats this is it not our mistake? We don't have any other source of water, we are working in private company's we don't have much time to fill water from some other source we purely depends on bwssb, kindly see the problem and find out exact resolution. Kindly provide alternate solution as soon as possible.
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                    TaherB
                    from Chennai, Tamil Nadu
                    Feb 5, 2020
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                    Address: 4th Cross, Rajanna layout, RBI Extension, Byrasandra, Jayanagar 3rd Block, Bangalore - 560011, 560011

                    Hi,

                    I would like you bring to your notice that there has been no adequate water supply in the locality since 2 months. The water is supplied between 11am-2pm on alternate days with very low water pressure. Some days, there will be no water supply at all. The limited amount of water supplied is not in use even for half a day. There has been constant complaints for the same but there has been resolution for this. We are in utter need for the solution. I kindly request you to change the water supply to night supply and increase the release duration. Hoping for a quick response on this.

                    Note: water is a basic need that should be provided.

                    Thanks,
                    Hello team,

                    We are facing Cauvery water problem as the water that we get is very dirty the color is brown in color smells very badly and gets all solid waste in it.

                    Could you please check what is the issue and solve ASAP

                    Area: bomonahalli
                    6 th a cross 6 th main old mangamapalya road 560068
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                      Pavithra Subbegowda
                      from Thiruvananthapuram, Kerala
                      Jan 30, 2020
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                      Address: Ramachandra Reddy Layout, Mangammanapalya Main Road, Tanushree Nilaya, #26 3rd cross, 1st floor, 560068

                      #26, 3rd cross ramachandra reddy layout, mangammanapalya main road. Bangalore-560068.
                      Ward no: 191
                      In my area cauvery water is not coming regularly. Weekly once only for 4 hours it is coming that to without force. So the water ever we are getting is not all sufficient for our daily needs. We are calling private water tankers every week. So please consider our request and help is to get cauvery water at least twice in a week.
                      Thank you
                      Pavithra
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                        Hussain2568
                        Jan 30, 2020
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                        I stay in popular colony, mangammanapalya, bommanahalli, bangalore -560068.
                        Water is only supplied only once a week. Please provide atleast twice a week, else it is very difficult to manage regular water usage.

                        Kindly look into this matter as hundreds of family in my locality is facing difficulty on a daily basis.

                        Any action for a quick resolution would be greatly appreciated. Thank you.
                        Jan 30, 2020
                        Updated by Hussain2568
                        Water line Near Showqath Biryani hotel
                        From dirty water and mosquito
                        We suffered dengue fever
                        As well as viral fever etc

                        water is only supplied only once a week - Comment #3641010 - Image #0
                        water is only supplied only once a week - Comment #3641010 - Image #1
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                          Ashik89
                          Jan 27, 2020
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                          Address: 14th C Cross West Of Chord Road 2nd Stage 2nd Phase, Mahalakshmi Layout Bangalore, 560086

                          I am residing at mahalakshmi layout bangalore at #407 14th c cross wcr 2nd stage 2nd phase mahalakshmi layout bangalore 560086 the neighbour from the road behind has his chamber near to our wall and there is excessive leakage and it could also enter our house kitchen please request you to kindly pay attention to this as this is inconvenient we have informed the building owner but has not really considered performing a repair giving reasons as there is no person to take care of the repair and undertaking. If required this has to penalised to the neighbour.
                          We are having our shop in chickpet d s lane .hear we are facing problem drainage. Past from 5 to 6 days. No one is attending.. already we made complaints. Please solve our problems. People cannot walk also. Whole line is under bad smell.

                          sewage water from neighbouring building entering our house - Comment #3640964 - Image #0
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                            Nivedhana Lakshmipathy
                            Jan 26, 2020
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                            Address: 2A cross Ayyappa nagara Devasandra main road KR Puram p, 560036

                            I am a resident of kr puram devasandra ayyappa nagara 2a cross. One could see the street entrance from the main road always filled with garbage. This is a big inconvenience to the residents here. We don't want to litter public places. But the residents don't have another option but dump the garbage in the street corner because there is no garbage bin or a collection system in this area. There is a garbage van that stands in the place but never seen the collection or cleaning happening from the street corner and garbage van is always full of load not having space to clear the garbage from this street. Apart from this we see lot of cows feeding on the plastic covers and others toxic garbage which is very worrying. As residents we expect to see much healthy environment atleast the basic clean clutter free streets around places we live. Humble request to look into the issue as soon as possible. I hope if there is a proper sewage collection system these people won't be interested to litter the streets. Looking forward to have cleaner streets. Thank you.
                            There is not water supply from Wednesday in chikka Banaswadi Main Road, opposite army gate area.

                            This is not the first time it happened,
                            We have faced a login past also.

                            Please do the needful as soon as possible.
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                              Vijay Kumar Ksheerasagar
                              from Bengaluru, Karnataka
                              Jan 14, 2020
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                              Address: 560017

                              Hi bwssb team,

                              I am not getting water because there are many houses directly connected to main pipe & pulling water by motors in 10th cross, 3rd main, lb shastry nagar, but line men & engineer is least bother about this, since they getting money from those houses & this will loss to bwssb revenue.

                              3-4 times already raid is happened, but no action taken by bwssb. Please disconnect connection for those who does not follow discipline in getting water.
                              Sewerage dirty water is leaking from sewerage pipe into storm water drain and causing bad smell filthy, and place for breeding mouskitoes,
                              I request you kindly attend the cause and rectify earliest
                              Thanking you sir
                              Yours sincerely
                              Dr H C RAMAKRISHNA
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                                Shobhana G
                                Jan 14, 2020
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                                Address: No.26, SURABHI,, 15th-C Cross, 5th Main, Horamavu Road,, Sir.M.V.Nagar,, 560016
                                Website: BWSSB

                                Kaveri water supply is there only once a week since december 2019 in sir m. V. Nagar with less force.

                                Inspite of multiple complaints this issue has been unresolved.in bwssb site the complaint gets closed in 1-2 days without solving this. No one knows what is the issue
                                Please change the lineman since looks like he is not opening the valve on regular basis or find out what exactly is the problem and get it resolved at the earliest.
                                Dear sir/madam,
                                I'm the resident of chikkalasandra village, we are facing problems relating to Irregular water supply from past 1 month. There is no proper water supply and we are getting water once in 3days, we request you to kindly look into this issue as early as possible.
                                Respected sir,
                                I, m resident of rajagopal nagar sewage man hole is over flowing since a month. We complained to the nearest BWSSB office trice but no act has been taken kindly help us in solving this problem.

                                very less water supply - 1 -2 hours with less force weekly once - Comment #3632907 - Image #0
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                                  tarasjain
                                  Jan 13, 2020
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                                  Address: 17, Shopping Street, Kumarapark West, Bangalore-560020, 560020

                                  Bill for the month of october dated 02/11/2019 charged as non domestic without giving an opportunity. I fled objection on 16/11/2019 with the 2nd bwssb (North east), kumarapark west, banaglore under acknowledgement no. 1810. Despite of my several visits and requests nothing is done in this regard. I was man handled by the officer at bwssb and was treated very badly. I am of 65 years age. The concerned officer tried to beat me and pulled up by collar. He threatened me of dire consequences. I request you to kindly look into the matter. Since last 2 months, i have visited bwssb office for more than 15 times without any result. I am reserving my right to file a criminal and case for compensation for the mental harassment and loss of peace of mind.
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                                    Ivin Rodney
                                    Jan 10, 2020
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                                    I have paid the water bill on 31st of december and it looks like your records have not been updated as the bill for january includes the amount from december. The reference id is reference id: phnn1912311140388667336107.

                                    I got confirmation from the online service provider that the payment has been made to you. Kindly please look into this at the earliest and please update the records.

                                    Thanks and looking for a quick solution.
                                    Jan 10, 2020
                                    Updated by Ivin Rodney
                                    My Rr number is E[protected] and I have made the payment of 7526 on December 31st and it is not showing up on the BWSSB website and I have made the transaction through PhonePe and the transaction ID: N1912311140388667336107. Kindly please do the needful
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                                      mariasfsraj
                                      from Bengaluru, Karnataka
                                      Dec 28, 2019
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                                      Address: #59 Trinity Tower, St Joseph’s church, Saitpalya, Lingarajapuram, Bangalore, 560084

                                      I reside in #59 trinity tower, st joseph’s street, saitpalya, lingarajapura, bangalore 560084 with problem of water shortage. The guy who leaves the water doesn’t leave water properly but takes money from us!
                                      I’m feeling disgusted to be without water and going to my friends house to take shower. I’m the only person earning in my house and it very difficult for pay more for water tankers!
                                      This is to inform you that, sanitary chamber blocked and water is coming out from the chamber in maruthilayout (belmarlayout). Please take the necessary action as soon as possible.
                                      Regards
                                      Sharan P
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