Bank of Baroda Complaints & Reviews

Aug 19, 2017

Updated by [email protected] I have no support bank of Baroda application

Aug 19, 2017

Updated by Lexshowhow NO RESPONSE YET FROM BANK OF BARODA

"Hello

With a view to withdraw an amount of Rs.4000/ -, on[protected] at about 7.00 AM I used my Bank of Baroda Debit (VISA) card at Andhra Bank ATM situated at the T - Junction of SIVAM ROAD and OSMANIA UNIVERSITY ROAD in Hyderabad. Instead of getting money I got a slip stating "...Transaction Declined". So I tore the slip, thrown the slip in the garbage bin there itself and had left the ATM cabin.

Within less than 1/2 hour, to my utter dismay, I received an SMS on my mobile registered with Bank of Baroda stating that an amount of Rs.4000/- was debited to my account (A/C No.[protected] @ Bank of Baroda, Mallipudi Branch, West Godavari Dt. AP 534124) .

I immediately called Customer Care No[protected] after trying in vain the Toll free number[protected] indicated in the SMS. The person that responded on behalf of the customer care assured me that the debit entry would be reversed within 24 hours and to wait 24 hours. Though more than 24 hours elapsed I received no outcome as promised.There upon I called the customer care to day once again and told the person at the helm that my money was not recovered. But she told me to wait for another 48 hours saying that my complaint could not be recorded as the computer was not allowing such recording before the lapse of the time of another 48 hours and ultimately asked me to call again after 48 hours. This is really disgusting.I request the bank to redress my grievance without any further delay.

THANKS

KATTAMURI SATYANAND

Satyanand Kattamuri

Formerly District Judge (INDIA)


Complaint Status
[Aug 18, 2017] Bank of Baroda customer support has been notified about the posted complaint."

Aug 21, 2017

Updated by Lexshowhow 21 August 2017
Disappointing ! Though 3 days elapsed there is no response from the Bank of Baroda. For no fault of mine I lost Rs. 4000/- thanks to erratic ATM and indifference on the part of Bank authorities. HOW TO GET MY GREIVANCE REDRESSED?

Kattamuri Satyanand

Retired District Judge

Aug 30, 2017

Updated by Lexshowhow 30 August 2017

Hello

Though 12 days elapsed my grievance remained un-reddressed. For no fault of mine I lost Rs. 4000/- thanks to erratic ATM. The Bank of Baroda could have addressed the ATM bank (Andhra Bank ATM situated at the T - Junction of SIVAM ROAD and OSMANIA UNIVERSITY ROAD in Hyderabad) to ascertain the payments made by that particular ATM on that day and hour to figure out that no amount was paid to me at that time (on[protected] at about 7.00 AM) and reversed the wrong debit entry robbing me of Rs.4000/-. I request this website to send them a reminder.

Thanks
K. Satyanand
Formerly District & Sessions Judge

Aug 19, 2017

Updated by Mahendra9839 What about my complaint