Bank Of India Complaints & Reviews

I have deposited a cheque in PPF Bank account with Bank of India on 30/Nov. The cheque was cleared and balance was deducted from my account on 01/Dec. The entry is made by them on 06/Dec.

The staff there is totally unsupportive and went to an extent of saying that I am attending you at the cost of my work... Isnt attending to customer staff's work? Overall the staff there treats customers very badly too.

We found this gap as we went on 10/Dec to update the pass book.

Sir/Madam,
I reached bank (BOI MESTON ROAD KANPUR) at around 2:00 pm when i reached there the lunch was started so i start waiting for staff at 2:40 the staff came. The account i was using belongs to Agra branch and i want to do RTGS from kanpur. they refuse to do my RTGS by saying that 'RTGS cannot be done from here go AGRA and do from there... i requested them for around 1.5 hour but they have not done my RTGS they were very bad in behaviour... i called At customer care number they told me that they are wrong you can do RTGS from any place if you are the owner of that acconut and she told me to complain here. And after that i go to the main branch of kanpur they just verified my account and done my RTGS with in 10 minutes... and they also told me that you can do RTGS from anywhere but it should be only your's account... so please sir/madam please take strict action against MANAGER _ AMIT & one of there staff NEHA they were just taking free income from govt and not doing there work. Thankyou

On the date of 2nd December, 6:51 pm I was using my debit card to get some cash & at there the transaction was failed but The amount was deducted from my account and so on I didn't get the cash from the ATM.

Sir, I have to say that, I used My ATM for withdrawal of Rs.5000/_ but ATM not given me cash but said Amount has been deducted
From my Account

I withdrawn 3000 from ATm on 11 nov 2021... i didnt received cash but same amount deducted from my bank account, branch -shahjahanpur...i complained to my bank on 15 nov and 22 nov two times but they dont give me any type of notification plzz help me its alredy more than 2 weeks..

TDS of Rs 2419.00 for SCSS interest was deducted from my Bank savings account on[protected], but the same is not appearing in TRACES.

Sir on 11 nov 2021 i used indiacsh ATM to withdraw money of amount 3000 by using debit card of BOI ..same amount deducted from my account but i didnt receive even a single penny from ATM ...I complained to the branch of BOI shahjahanpur on 15 nov 2021 but sir still i dont receive neither any amount nor any notification

I have ordered a phone (redmi 10 prime) with exchange an other phone on 12nov 2021 and paid 8549 rupees, later the exchange phone got rejected so my product is return to the seller, then amazon told me refund has initiated on 15 november,
it will be credited within 21 november, but till now no amount is credited, here is the refund reference no from amazon 74056631321131916514396

All bank problem service number [protected]All bank problem service number [protected]

Sir,
There are 3 refunds from Amazon which have been processed successfully on 5th November 2021. It was expected to be credited on 10th November 2021. But it is still not been credited into my Bank of India account.
Here are the refund reference # 30005113041304139247589
30005113041304139247589
30005113041304139247589
This is urgent, please help me as soon as possible.

My ATM Transaction failed but credit my Amount Already informed customer care please take action immideatly

Hi Team,

Branch - Malvani, Malad w, Mumbai, Maharashtra

Complaint Against - Harshad Damana

This is regarding the rude and non professional behavior of your employee named Harshad Damana who sits in counter no. 2
I wanted to submit by KYC form and i was in queue there were 2 person before me they were angry of Mr. Harshad Damana coz of his response.
Surprisingly, the person before me left as Harshad was not interesting in assisting him.
I went forward asked him whats the problem are not accepting any request right now.. (Time 10.15 am date 10/11/2021)
He said that server is down. I heard that call he was having between the technical support team and i got to know that his profile is deleted coz of incorrect password entered multiple time.
Then i said to him you are lying i heard your profile is not working you can ask someone else to accept my KYC form in case your profile is not working rest others systems are working and profile too.
He kept on saying server down i said to him how is everyone in this bank is able to work when your server is down.
He remained silent. I reminded him i am your customer you cannot remain silent you have to respond to me..
Then i said i want to meet your manager.. He said manger nahi hai.. I said i want his contact number i want to speak to him..
He remained silent.. I warned him if you do not help me i can go higher level and can raise complaint are you aware of it..
He yet remained silent..
Is he not capable of handling things with ease?
Is he not trained?
He is not aware of banking policies?
Is he not he cannot run the bank if there is no customers?
Such an unprofessional employee.. I urge you to please take disciplinary action against Mr. Harshat Damana so that he does not repeat such kind of incident in future..

Please call me if you require any clarification.. [protected]

Regards,
Ananthan Ashokan

I have not given any OTP or bank details to anyone but then through I have lost my money through ATM .so I need help bcoz BOI is not responding to my complete.so I need help

I have ordered the product sony bravia tv at 29th Oct 2021 . The price of product is Rs. 24490.0 and oder ID is OD[protected]. But I canceled it same date 29th Oct 2021. The date of refund completed by flipkart is 29th Oct 2021. But I did not receive my amount yet now. The reference no. given by flipkart is WUR[protected]

Sir, I am 100% blind person can I get ATM card against my savings bank account with Bank of India

Actually I ordered a mobile on 28th oct for the amount of 15, 490rs. But for the colour I cancelled it on the same date. but it's been 8 days so I contacted the Amazon care they said like they initiated the refund and also it was sent in NEFT on nov 4 but I still not received my money so they gave one reference id too 74056631302130169212529 pls do the needful actions

My SB Account No. is [protected].

My SB Account Debit Card Limit is Rs 15, 000.00.

I had withdrawn Rs 9, 000.00 on 29.10.2021 from Bank of India ATM located at Paldi Cross Road.

Then again I tried to withdraw Rs 6, 000.00 from the same ATM and CDM Located in the Paldi Branch Premises. The Transactions of Rs 6, 000.00 failed with a message "ATM is Not Operational".

I went to Bank of India Branch ATM located at Swastik Cross Road, Where again tried to withdraw Rs 6, 000.00. I received the same message "ATM Not Operational".

I withdraw Rs 5, 000.00 from another ATM/CDM Located in the same premises which was successful.

Agin I tried to withdraw Rs 1, 000.00 from the ATM/CDM loacated in the same premises, again the transaction failed "ATM Not Operational".

I again tried to withdraw Rs 1, 000.00 from adjacent ATM and the Trnsaction was successful.

I request you to refund the amount by reversing the entry of failed transactions which are debited to my account amounting Rs 13, 000.00 (Thirteen Thousand Only).

Regards,

Vidya Karpe,

I had ordered a cover for my car on 20 octomber 2021, but it was short in size so I returned it on 23 October 2021, but the refund has not came into my bank account yet. Amazon sent a mail that they have refunded and had sent me reference no. 30005112931293094793494, I am attaching screen shot of mail that has came by Amazon and all the details of the order. So please see that the refund should be done My account is:[protected]

I have a standing instruction for the payment of my LIC policy premium from my Bank of India account. As per my BOI Passbook dated 120th Aug 2021, amount of Rs 18309/= was credited from my account however, LIC records does not show any credit of the same in their account. The transaction details for this are as under.
TRTR/LIC/298030/V?D[protected]

How do I get refund of this amount from Bank?

Regards
Ketan Shah

By some employees in your branch Bank of India.Not spoken properly by employees other than the manager
with the account holder.Work well with people you know and and do their work first

and work with unknown people later and And don't talk well.