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Bank Of India Complaints & Reviews

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Updated: Apr 3, 2026
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R
ravindrapatel
from Kota, Rajasthan
Dec 20, 2018
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Address: Jodhpur, Rajasthan

Sir Hdfc bank ke ATM se pesa Nikal ne ke liye gya tha mene 10000 nikale nikl gye fir 10000 nikal ne ki kosis to nikle nhi fir 5000 try kiya to nikl gye total ATM se 15000 hi nikle but account se 25000 debit ho gye account se jo extra kte vo vapas pay kro

a/c no.[protected]
transaction date = 27/11/2018
atm id = s1awrn12
trace no=45802
amount= 10000

so please refund my amount as soon as possible

ravindra patel
Bank Of India customer support has been notified about the posted complaint.
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    Khushbu Kumari Verma
    from Luckeesarai, Bihar
    Dec 14, 2018
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    Online examination fee registration rs 265 is debited from my account. Once again rs 265 is debited. But transection is failed. My form is not submitted.in third transection my payment is completed. Please refund my money. That means total 265 and 265 rupees are debited from my account. Please refund my money. And do process immediately. And refund my money.
    Bank Of India customer support has been notified about the posted complaint.
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      Kaushal Maraiya
      from Dhamtari, Chhattisgarh
      Dec 14, 2018
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      Sir mera refund mujhe nhi mil pa rha h jo ki amazon dwara kr diya gya h lekin mere account me credit nhi hua h or amazon ki traf se ek Refund Reference Number bhi diya gya jo ye h[protected] plz help me or mera refund amazon dwara 24/12/2018 ko initiate kiya ja chuka h or abhi tk mujhe bank ki traf se koi message nhi aaya h 24 november se hi problem h plz short out my problem.
      Bank Of India customer support has been notified about the posted complaint.
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        G
        from Delhi, Delhi
        Dec 14, 2018
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        I have made transaction on 1st nov 2018 through debit card swipe. The amount has been deducted from my account two times but credited to beneficiary account one time.
        Please find below transaction details which still not credited to my account

        November 01, 2018 medr/msw*magic st/123806/ inr 1, 210.00
        Have raised complaint and talk to customer care but not received any feedback.
        Find below pos complaint no. Pos[protected].
        Kindly resolve this issue on ptiority.
        Bank Of India customer support has been notified about the posted complaint.
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          Pallavi balu
          from Chennai, Tamil Nadu
          Dec 14, 2018
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          Address: Mysore, Karnataka, 570002

          Hello the amount of 465 rs has been debited while shopping in big bazar on october 30th... Still the amount is not been credited to my account... Kindly do the needful and update the status of the refund amount... I have cross checked with biz bazar team... They are saying that the amount has not received from their end... Kindly check the boi and register a complaint... I have waited till date dec 14th still the amount has not credited to my balance... Kindly do the needful and refund my money back...
          Bank Of India customer support has been notified about the posted complaint.
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            S
            Sankeerthana Reddy
            from Hyderabad, Telangana
            Dec 14, 2018
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            Address: 506163
            Website: starconnectcbs.bankofindia.com

            I have applied for online banking. I have got two passwords through pin mailer but i did not get the login id. I tried to generate it online through the given website "https://starconnectcbs.bankofindia.com/BankAwayRetail/(S(uzbkxtbmn40i2r55nwetje... under new user tab, after inserting the necessary details the form asks for when i click on the submit button it gives me this error"1 onuc: system error. Please try again after sometim". I have been trying this from few days and everytime the same error comes up.!
            Bank Of India customer support has been notified about the posted complaint.
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              R
              Rachna kumar
              from Hyderabad, Telangana
              Dec 14, 2018
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              Sir my self ram nanadan sushil pensioner of your bihar sharif branch having account no [protected] ppo no[protected] retired from jharkhand state government. I have not received arear from 01/01/2016 to 31/05/201 i. E. 7th pay arear till date. I am also not getting increased medical allowance wef 01/07/2018 from rs 300 to rs 1000/ i. E. Difference of rs 700/ till date. I am 70 years old senior citizen, my family is dependent on me. I am doing proper follow up with branch from aug 2018 and also submit written request for said to branch. I request to you to please credit my 7th pay arear and medical allowance arear with interest in my account no [protected] immediately.

              Yours faithfully
              Ram nanadan sushil

              Mob no [protected] and [protected]
              Bank Of India customer support has been notified about the posted complaint.
              Dec 14, 2018
              Updated by Rachna kumar
              7th pay Arear amount from 01/01/2016 to 31/05/2017 and medical arear from July18 to till date.
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                U
                Ujjwal4u
                from Kanpur, Uttar Pradesh
                Dec 14, 2018
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                Address: Katihar, Bihar, 854105

                On[protected] i have tried payment to flipkart of 7941/- using my debt card transaction reference no: medr/flipkartpay/776174/
                But transaction was not successful but my account was debited
                I have also contacted flipkart but they denied receiving of such payment.
                I have also mail regarding this issue on[protected],[protected],[protected],[protected] &[protected] to starconnet support team, hoatmcell, posisg but still my refund not completed.
                Kindly look into this matter immediately,
                Otherwise we have no other option except consumer forum if passing 30 days from my first complain lodged through mail.

                Account no: [protected]
                Name: ujjwal kumar
                Cust id:[protected]
                Mobile no: [protected]
                Bank Of India customer support has been notified about the posted complaint.
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                  P
                  Paritosh007
                  from Allahabad, Uttar Pradesh
                  Dec 13, 2018
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                  On 11/12/2018 in Bank of India ATM(Sarvoday Nagar) my PNB account got debited by 500 while the ATM didnt give any cash and ATM receipt read "UNABLE TO DISPENSE CASH" but the money still got deducted from my account.
                  Transcation Number[protected]
                  Account Number - [protected]
                  ATM RECEIPT IS ALSO ATTACHED BELOW
                  I want my refund to be credited in my account.
                  Bank Of India customer support has been notified about the posted complaint.
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                    S
                    Sujit kumar1996
                    from Noida, Uttar Pradesh
                    Dec 13, 2018
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                    Address: 825318

                    I booked train ticket on 18 nov.2018 but not bòked and deduct the money. Which are bank trns id[protected] and[protected]. One is refunded but one is not refund. So plz solve this problem. And railaway trns id are [protected] and [protected]. My branch name is bank of india markacho koderma jharkhand. Acc no. [protected]. Plz sove it sir
                    Bank Of India customer support has been notified about the posted complaint.
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                      D
                      DSumit
                      from Satana, Maharashtra
                      Dec 13, 2018
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                      Address: Kolhapur, Maharashtra, 416115

                      I'm sumit desai from ichalkaranji, kolhapur, maharashtra. I did payment by my debit card on 5th november of amount 670 two times, but both it declined but the amount is debited from my account. Below are complaint details
                      Boi - your complaint disputing pos txn of[protected] for rs. 670 is being lodged with ref. No. 091118data41970
                      Boi - your complaint disputing pos txn of[protected] for rs. 670 is being lodged with ref. No. 121118data44626

                      After one mont till i don't get my amount back
                      Bank Of India customer support has been notified about the posted complaint.
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                        R
                        from Nellore, Andhra Pradesh
                        Dec 13, 2018
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                        Address: New Delhi, Delhi, 110017
                        Website: Complaining about transactions done by jio app of rs 449 and rs 1700 thru machine swipe

                        Hi sir/mam,
                        My name is rajani nair.. I have a account in bank of india, malviya nagar branch, account no - [protected]. Recently i did two transaction from my debit card. The amount got deducted however, money has yet not been refunded to my account. It's been almost 45 days. I am so pissed off. I have also visited branch and submitted a refund form. It was told me that i will get the refund within 45 days.

                        First amount of 449 rs done from jio app done on oct 17th'18. Complaint lodged and ref no - 061118data35062

                        Second amount of rs 1700 through card swipe done on nov, 5th 18-complaint lodged and ref no-061118data35070

                        Please look into this matter and refund my money into my account as soon as possible because i am so frustrated as i am in need of money.
                        I will be highly obliged to you if you take immediate action.

                        Thanks,
                        Rajani nair
                        Bank Of India customer support has been notified about the posted complaint.
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                          H
                          HARSHAL KOSARE
                          from Pune, Maharashtra
                          Dec 13, 2018
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                          When i made tow transaction from my phone call from the phone pay application it has been debited from my account but it has not been refunded in my account
                          One transaction was made on 30 november and another transaction was on 29 november 2018
                          Although my transaction has been 13 days in total, my transactions are not refunded in my account, so ifor that i have submitted this application, however, i request that my 2 transaction be failed so that i get refunded in my account as soon as possible.
                          Bank Of India customer support has been notified about the posted complaint.
                          Dec 14, 2018
                          Updated by HARSHAL KOSARE
                          Sir mere 1 transaction feiled ho gaye hai aur account se paise nikal chuke hai lekin mai jo party ko transfer kar raha tha to unko transfer ni hua aur bhich me hi atk gaya hai sir mere 500 ka transaction hai sir to plz sir wo jaldi se jaldi mere account me refund kar dijiye sir
                          Wo transaction 30.12.2018 10:47 am ko kiya tha
                          Usme 1 msg aya ki 5 6 din me wo account me refund ho jayenge karke but vo ni hua
                          Bank of india se transaction id BUPI/[protected] ye hai so please sir amount jyada ni hai lekin mere liyr hai sir please refund ki processing kijiyen
                          Tq sir
                          Your costemer
                          (harshal s. Kosare)
                          I withdraw amount of 800 in atm of Indusind bank atm on 6th dec 2018 but that transaction was failed.
                          But that amount 800 rs. is debited from my account [protected], but I didn't receive back my amount.
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                            H
                            Hikage Daito RYU
                            from Kolkata, West Bengal
                            Dec 12, 2018
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                            Address: Kolkata, West Bengal, 7000045

                            I went to a bandhan bank atm to withdraw cash,
                            Date:9/12/18
                            Time:around 6-8pm
                            I tried to withdraw rs. 8000 from the atm machine, but received a bill saying service temporarily unavailable, thus not being able to receive cash,
                            Upon checking my balance in the following monday i found out that rs. 8000 had been deducted from my balance despite not receiving any cash the day before.
                            It has been three days already and i still have not received my cash back.
                            Please look into this.
                            Bank Of India customer support has been notified about the posted complaint.
                            My name is Pritam sharma A/C [protected] date 09/12/2018 time 10:54AM . transaction id T1812111203267771020115 form phone pe .
                            I use .money 149 rupaye debited . please refund my money sir
                            Pritamsharma's reply, Dec 13, 2018
                            Money is debited in account from bank of india
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                              K
                              Keshini h p
                              from Udumalaippettai, Tamil Nadu
                              Dec 12, 2018
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                              I had tried to withdraw rs. 4000 from syndicate bank atm, transaction was failed i dint recieve the amount but amount was deducted from my account, i have got message to my phone also, i called customer care they asked me to wait for 3 days, issue was happened on 10/12/2018 at around 7pm, i still dint get any refund, so please kindly see through it.
                              Bank Of India customer support has been notified about the posted complaint.
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                                N
                                nilkantha
                                from Nawada, Bihar
                                Dec 12, 2018
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                                Address: Kolkata, West Bengal, 700078

                                Sir,
                                I am extremely sorry to inform you that my problem with reference to my grievance No.1-[protected] has
                                not yet been solved as I have not yet been
                                served with any debit card to resume cashless transaction.
                                In response to my grievance I got a mail which is reproduced below as Annexure-I.

                                Being not satisfied, I tried to communicate my problem in reply to the mail referred as Annexure-I, but
                                the same was not accepted and I got another mail with the instruction to send the same through a link
                                given therein Ref: Annexure-II. Surprisingly the said link is found to be not functional.

                                I solicit your kind intervention in this matter.

                                Thanking you

                                Yours faithfully

                                Nilkantha Chakraborty.
                                Phone: [protected]
                                On Sun, 02 Dec 2018 10:09:42 +0530 wrote


                                ANNEXURE-I

                                "दिनांक / Date: 28/11/2018
                                संदर्भ सं / Ref No. : 1-[protected]
                                Name : NILKANTHA CHAKRABORTY
                                Address : FLAT-1A, B.K.TOWERS, 63, GARFA MAIN RD

                                NANDI BAGAN, KOLKATA-700078,

                                Kolka

                                महोदय/महोदया,

                                आपसे प्राप्त उपरोक्त शिकायत हमने आवश्यक कारवाई हेतु संबन्धित शाखा प्रबन्धक /आंचलिक प्रबन्धक को भेजकर शिकायत का निवारण
                                कर दिया है। हमें आशा है की आप इस से संतुष्ट है।
                                शुभकामनाओं सहित।

                                Dear Sir/Madam,
                                We have resolved your complaint through the concerned Branch/Zonal Office. We hope that you are
                                satisfied with the same.

                                With warm regards,

                                अधिकारी/OFFICER-IN-CHARGE
                                CUSTOMER EXCELLENCE BR BANKING DEPT
                                ग्राहक गुणवत्ता शाखा बैंकिंग विभाग"

                                ANNEXURE-II

                                "Thanks for your Query.

                                Please lodge your complaint in below hyper link/web link for immediate registration of complaint.

                                http://www.bankofindia.co.in/english/GrievanceForm_pg.aspx

                                Sincerely yours,
                                Bank Of India
                                Bank Of India customer support has been notified about the posted complaint.
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                                  A
                                  Amulrane
                                  from Mumbai, Maharashtra
                                  Dec 12, 2018
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                                  Address: Gondia, Maharashtra

                                  I did a bill payment transaction through amazon pay. But it failed and the money get deducted already. This was happened on 4 december and today is 12 of december but payment is not refund yet. Please help me. I contacted with amazon and they said that the procedure of refund was already started and get paid within 5 days. The authorization code (Refund reference number) for the transaction is[protected]. So please help me about this so i get my money back.
                                  Bank Of India customer support has been notified about the posted complaint.
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                                    pritam obi
                                    from Delhi, Delhi
                                    Dec 12, 2018
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                                    This is regarding atm failure of cash disposal at atm id - ind8056, shop no 19 dda market gh-4 pocket meera apartments paschim vihar new delhi 110063.

                                    Today, 12.12 2018 at 09.45.07, i used my punjab & sind bank debit card for withdrawal of cash of rs 10, 000/ (Rs ten thousand only). This atm debited rs 10, 000/ to my account vide transaction no[protected], but no cash was dispensed by atm.

                                    Please reverse the debit amount and credit to my saving account an rs 10, 000.
                                    Bank Of India customer support has been notified about the posted complaint.
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                                      radha rai
                                      from Indore, Madhya Pradesh
                                      Dec 14, 2018
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                                      Address: Korba, Chhattisgarh

                                      Locker with bank of india korba branch of chattisgarh state.Br levying penalty on rent for no fault of mine. Br has not recovered from my live accounts as before br used to recover from the account. Locker no.56. Complained to branch, zo, head office vide emails since 3 months. No response till now. Staff behaviour is adamant to cover their fault.
                                      From, Korba
                                      Radha Rai Dt.15.09.2018
                                      95, MIG, Shivaji Nagar
                                      Korba(Chattisgarh)
                                      [protected]-----
                                      To,
                                      The General Manager,
                                      Bank of India
                                      Head Office
                                      Attn: General operations department
                                      [protected][protected][protected]
                                      Sir,

                                      My locker number 56
                                      With OUR Korba branch
                                      [protected][protected]
                                      I have mentioned `OUR Korba branch` as the bank is ours. Manager, officers, staff may change but we customers will remain with the branch. The relation with the bank feels me like that. Now a days the branch is losing its image by the act of the staff. It pinches me when someone in the public speaks bad about the bank. No one is serious in discharging their duties. Proof for this is my complaint to you and the incidents happening in the branch.

                                      I, Radha Rai is having locker and operating since a long. One month back I went to the branch to operate the locker. Mrs.Shubnum looking after lockers has informed me that rent for locker from 2015 is due and I have to pay Rs.6000/-towards rent arrears for 3 years. I do not know the rent of the locker even today as the branch is deducting from my account since beginning. I am not receiving any receipt also for the rent being debited. When I was informed of the same as per the advice of the officer I have deposited in the SB account so that it will be transferred by them. After five days I went to the bank for operating the locker. She has informed me that I have to pay another Rs.4000/-. When I questioned the reason she has informed me that it is penalty.
                                      I wish to bring to your notice that I was never informed by the bank about the dues or sent a letter to me in this regard. From the beginning of the locker it is being taken from my accounts by the branch itself. Hence I am not aware of the rent. Since I am a housewife I am not going through the account also.

                                      Yesterday i.e.on 15.09.2018 the Chief Manager and Mrs.Shubnum spoke to me as if it is my mistake and not theirs and did not allow me to operate the locker as I am in need of some item to be taken from the locker. It pained me a lot as the way a chief manager speaks to me. They are reluctant to do anything in this matter and the way they spoke to me made me to give a complaint to you sir. Miss.Shubnum the officer in a rude voice told that “aapko pata hona chahiye, hum kuch nhi batasakte aap abhi Rs.5600/-jama karo mai locker abhi bandh karugi “. when I went to the chief Manager Sri Sinha sir he also spoke in the same tone “aapko pata hona chahiye hamara kaam nahi hi” My sir ko bataya, Sir, itana saal se aapne kuch nhi bataya aur mujhe locker operate karne diya mujhe kaise malum hoga mera locker rent due hi bolke, my aaz kal korba me nhi rahti hi. Sir bola “ aap samjho paise aapko zama karna hi tabhi locker khol sakte jo.” They behaved in a rude way which pinched me a lot for the first time during my long relationship with the bank. Being a senior officer of the bank he should not behave like this with a customer.

                                      Today the branch is saying rule that we will not allow operating the locker. What happened to the rule till now? The same manager and the officer are sitting in the same seats since two years. Many a time I was allowed and not even a single day I was informed about the dues by any one of these two.. Is it my fault entirely? Why I should be penalized.
                                      Branch has not sent me any reminder or they did not inform me as I am a frequent visitor to the bank.
                                      Now I request you to instruct the branch to waive the penalty levied for no fault of mine. This is due to the deficiency of service by the branch. I have observed since a long that no officer is doing sincerely for ex.the access to the locker is being given by a peon earlier and now a days he is not coming to the branch hence the officers are attending the work and we have to wait for half an hour to operate the locker as she has to complete her work.
                                      I once again request you to inform the staff including the Chief Manager to learn how to speak with customers.
                                      I have good opinion about the Bank as I am a customer since more than a decade and it should not be faded away.
                                      My final request is to resolve my issue by instructing the branch to waive the penalty levied for no fault of mine. If the branch has informed me on the due date I should have paid as I have done now.

                                      (Radha Rai)
                                      Mob: [protected]
                                      cc:
                                      The Zonal Manager, Raipur Zone
                                      Bank Of India customer support has been notified about the posted complaint.
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                                        Balusvs
                                        from Chennai, Tamil Nadu
                                        Dec 11, 2018
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                                        Address: Coimbatore, Tamil Nadu

                                        I will pay billing in the government fees through bank of I Dia debit card when the amount is debited before the transaction failure or not today at 11.30am the amount is debited 800 then show the screen is transaction through failed gateway of bank we will complain many times the debited amount is not refund in my account at boi we lose many times of amount
                                        Bank Of India customer support has been notified about the posted complaint.
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