| Address: North 24 Parganas, West Bengal |
From sri asit dutta
C/o. Chittaranjan dutta
3/1, kumor para,
P. O. Bhatpara
Dist. North 24 parganas
West bengal, pin.743123
To
Shri. Rajiv saxena
General manager,
Customer excellence branch
Banking head office.
Star house, c 5, g block, 3rd floor, west wing,
Bandra, kurla complex,
Mumbai 400 051
Cgro. [protected]@bankofindia.co.in
Sub. Refund of rs 4973 deducted for mediclaim policy boi
Swasthya bima ties up with national insurance company
Limited request of
Ref. 1. Sb a/c. No, [protected] cust. Id [protected]
2. Dd no.940343 of rs.4973.00
3. Dt. Of payment 21.12.2017
4. Dt. Of issue 15.11.2017
5. Branch name naihati, tel. No. [protected]
Sir,
With due honor i lay before you the following facts for your kind intervention
A. I have open an account on the intention to get the facility to open mediclaim in associated with the national insurance company limited being a customer of your bank.
B. Accordingly for sum assured of 4 lac rs. 4973 has been deducted as premium for the said purpose.
C. Unfortunately, till date after the laps appox. 1 year no policy and identity card has yet been received neither from your bank nor from the nicl.
D. I have given several times verbal representations to the bm, naihati but all in vain.
E. I have personally visited the concerned nicl, naihati they denied to issue any policy as they have not received any dd in my favour.
As such, i would request you to refund my money so that poor customer is not suffered due to the laps on the part of your management.
Your earliest action is requested.
Thanking you,
Dated 30.10.2018
Yours faithfully,
Asit dutta
Bank Of India customer support has been notified about the posted complaint.