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Bank Of India Complaints & Reviews

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Updated: Apr 3, 2026
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K
kkuma187
from Mumbai, Maharashtra
Nov 27, 2018
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello Team,

I would like to highlight the pathetic services that I am experiencing day and day out from bank of india
Below is my concern.

1. I went to HDFC bank ATM and did tried to withdraw 1000.00 (But ATM displayed message time out ) no cash came.
2. I again did the same truncation for 1000.00 but again ATM displayed message time out and no cash came.

I thought no cash available in ATM then I visited other bank, in the meantime I got the message stating that 1000rs debited from my account twice. Can you please refund 2000.00 at earliest?

Pertaining to this I called customer care but one of the representative picked the call her name is saida and he replied pathetically.

Please find the transaction details. I want 2000 + 30(ATM charged) deducted from my account so in total I want refund of 2030.00

I have raised refund request via BOI portal but no action have been taken yet, below is the details:-

Date if Incident- 22 Nov 2018
Mobile number-[protected]
Transaction done=2
Total Amount= 2000 + 30 Transaction charges
CWDR//439066/H4794700
CWDR//438951/H4794700

Thank you!

Regards,
Kanhiya Kumar
Bank Of India customer support has been notified about the posted complaint.
Name - Nitesh Eknath Baswat
Account - [protected]
Mobile Number - [protected]

Date 24 November 2018 Time 15:52:30 ₹ 511

Date 23 November 2018 Time 16:31:59 ₹ 100
Date 23 November 2018 Time 16:24:54 ₹ 50
Date 23 November 2018 Time 16:23:04 ₹ 50
Nitesh Baswat's reply, Nov 28, 2018
Name - Nitesh Eknath Baswat
Account - 125010310000160
Mobile Number - 9270894810

Date 24 November 2018 Time 15:52:30 ₹ 511

Date 23 November 2018 Time 16:31:59 ₹ 100
Date 23 November 2018 Time 16:24:54 ₹ 50
Date 23 November 2018 Time 16:23:04 ₹ 50
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    M
    mtarora
    from Barauli, Bihar
    Nov 26, 2018
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    I had used my bank of india account for booking flight ticket on 5 nov. But according to their customer representative he said server were down that's why the transaction got failed. Now my request is that it's been more than 20 days but why you don't credit my money yet. When i will get..??
    If they don't take a minute to deduct money why they are taking such long time. My money was deducted ₹5653.. I will wait till the 5 dec and then i will go to consumer court for sure..
    Bank Of India customer support has been notified about the posted complaint.
    Shivnath ray a/c -no [protected]i have clear my shishu mudra loan I have apply second mudra loan but not responding for tree months running and doing critisize and bad behavior.so please help me sir.
    Your faithfully
    Shivnath ray
    Mob-no-[protected]
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      S
      from Giddalur, Andhra Pradesh
      Nov 26, 2018
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      Address: Guntur, Andhra Pradesh, 522002
      Website: Bank of india

      Respected sir/madam, i made a complaint of withdrawing money from atm on november 8, 2018 online on boi website atm failure/refund form and got reference numbers on november 9, 2018 3:51pm. Reference numbers are 091118data2709 and 091118data2713. Atm transaction failure at indianbank atm nehrunagar 4th line, guntur-522002. Once 2000rs debited but cash not came from atm machine but message notified as money debited from my account and again 2000rs debited. This time no message notification but money debited. So total 4000rs debited from my account. I called customer care they said that it is server issue. I go to bank and also fill chargeback form on november 19, 2018. Please help me to solve this issue. Already 17 working days completed till amount 4000rs not refund back to my account i also attaching screenshots of my transaction details. Kindly look into issue and resolve it.
      Bank Of India customer support has been notified about the posted complaint.
      Nov 27, 2018
      Updated by Subhani [email protected]
      My complaint has been solved today.Thank you
      Dear sir my account number is [protected]
      sir i am pay electricity bill pay on 12/11/2018 my bill traction is failed but refund not receive
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        M
        mayur talla
        from Pune, Maharashtra
        Nov 25, 2018
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        Address: Ahmednagar, Maharashtra, 422605

        I purchased jio phone worth rupees 1549 in a local shop. I swap my bank of india debit card for payment. Due to some reasons transaction failed but amount debited from my bank ac. I raised a charge back request in my home branch of bank of india. Still i didn't got my refund yet

        Details of transaction as follows -
        Date - 06 jun 2018
        Amount - 1549
        Bank Of India customer support has been notified about the posted complaint.
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          P
          Phul Kumari
          from Bengaluru, Karnataka
          Nov 24, 2018
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          Address: Darbhanga, Bihar, 847105
          Website: BOI of India

          I am saving account holder of boi branch baheri. My account number is [protected]. On date 01.11.18 of 06.40 hours i was used my atm card withdrow for rs 7000 of sbi atm gokulam mysure. But cash didn't come and i received message that rs 7000 debited in your account. I complaint in branch then given this message boi - your complaint disputing atm txn of[protected] for rs. 7000 is being lodged with ref. No. 091118data2515, then some day after i received one message received boi - rs 700.00 credited (Trf) cwrv/475172/40610003 /b01/nfsi in your ac xx4139 on[protected]. Hence i received only rs 700. But my due amount is rs 6300. Again i complaint, my complaint reference is boi - your complaint disputing atm txn of[protected] for rs. 7000 is being lodged with ref. No. 171118data716. Then received one message boi - your account has been credited with rs. 7000 for failed atm txn dt[protected]. That day again one message received one messageboi - rs 7000.00 debited (Trf) cwrr//475172/40610003 in your ac xx4139 on[protected]. But my due amount is rs 6300 didn't give by boi. Please help me.
          Bank Of India customer support has been notified about the posted complaint.
          NEFT Done from bank of Baroda on 10/08/2018 wrongly credited to ac no [protected] name baba auto spares amt 2673 please transfer the amt to correct ac no [protected] Name baba Auto spares.
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            C
            Chithra Dhanasekar
            from Delhi, Delhi
            Nov 23, 2018
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            Online payment for rs.386/- was done on 24.10.2018 with bank of india debit card through razorpay gateway to medlife. With the online order of medicine changed by medlife due to non availability, rs.252/- is to be returned back to me.

            Reference number (Arn) :[protected]
            Payment id pay_bdtnnsbn4qmiay
            Nov 8, 2018 ; 3:17pm
            Refund id rfnd_bjmc0zgeqpvwko
            Amount ₹252
            Even after 15 days rs.252/- is not yet credited to my saving bank account.
            Bank Of India customer support has been notified about the posted complaint.
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              S
              Sahu yashika
              from Bilaspur, Chhattisgarh
              Nov 23, 2018
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              I made a pos transaction through my rupay debit card on 2nd september 2018. Amount deducted but merchant had not received amount so i paid him cash also then i filled complaint at branch on 4 september 2018 as well as online mode through online website of bank of india but the amount has not refunded yet. I send the statment of merchant's september month to the bank of india's it department but none result is come yet
              Bank Of India customer support has been notified about the posted complaint.
              Rajpal
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                B
                Bhagyadhar Mallik
                from Burla, Odisha
                Nov 22, 2018
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                Address: Kendrapara, Odisha, 754247

                Sir i miss pravasini mallik from koilipur kendrapada odisha. It is informed you that every letter is being delay the above pincode. I had been saying to prasanta mallik who is the post master of this post office but he is saying post peon refuse to delivery these letter. An atm card had despatched on dated 22/09/2018 from mumbai head branch of sbi but still i did not receive yet. I had complained in head post office madanpur. Nobody can respond me. Please sir take necessary action against prasanta mallik and runner sarbeswar mallik. Really sir there are so many conplaint against them.
                Bank Of India customer support has been notified about the posted complaint.
                Nov 22, 2018
                Updated by Bhagyadhar Mallik
                State bank of india not bank of india
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                  V
                  vikramk9852
                  from Noida, Uttar Pradesh
                  Nov 22, 2018
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                  Address: 841301

                  Sir/ma'am,
                  On[protected] i booked a ticket from bsb-mb on train begampura express (12237) transaction id:[protected], but due to some reasons ticket was not booked but the amount got deducted from my account and now in payment status it is showing "late confirmation received". Till now i have not received my refund. Please solve this issue as soon as possible.
                  Bank Of India customer support has been notified about the posted complaint.
                  Bank of india sms alert activ
                  Lakhan salawat's reply, Nov 17, 2018
                  Bank of india sms alert not activ
                  Lakhan salawat's reply, Nov 17, 2018
                  Bank of india_bank of india sms alert
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                    N
                    Nadim Sayed (Nads)
                    Nov 22, 2018
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                    Address: Mumbai City, Maharashtra, 400097

                    This is nadim ismail sayed having a savings account with bank of india would like to raise a formal complaint regarding a payment made on 16th november 2018 at the below address:

                    Royal garden resort
                    On mumbai - ahmedabad highway, before naigaon,
                    Sasunavghar village
                    Taluka vasai
                    District - palghar
                    Email id: [protected]@yahoo.co.in / [protected]@rediffmail.com

                    While swiping the card on their machine, i got a message on my registered mobile number ([protected]) stating rs 8000/- had been debited from my bank of india account at the time 11.09 am. Please find attached cyber receipt of the same.

                    However as per the hotel manager (Tushar) they never received any confirmation of the payment nor any receipt printed on the card swiping machine (No response from the machine). They also stated there was network issue at the time of payment.

                    Due to the above mentioned issue, i had to take help from my friend who transferred the amount to my paytm account and made the payment of rs 8000 again.

                    I have also registered my complaint on bank of india website under failed transaction refund claim with the reference number - pos[protected].

                    Request you to please kindly look in to the matter urgently as i need to get the refund as soon as possible.
                    Bank Of India customer support has been notified about the posted complaint.
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                      S
                      sabharee surya
                      from Hyderabad, Telangana
                      Nov 22, 2018
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                      Address: 637410

                      By amazon i got refund for rs 1998 and they give me my amount refunded reference number but still that money was not credited on my account my reference number is[protected]. I called bank of india customer service on the very first time they said you have to wait for 10days sir after ten days i again called they said you should visit your nearest branch with this reference number and i visited bank branch too but they said your money was nit credited in your account its not a small amount to leave its 1998rs i need my money back.
                      Bank Of India customer support has been notified about the posted complaint.
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                        R
                        from Raha, Assam
                        Nov 21, 2018
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                        Dear sir,
                        I visited one of atm at Hazaribag near Samrat Hotel.I was visited atm on 20th Nov.2018 for withdraw money of Rs.1900 but transaction was unsuccessful and money deducted from my account . Kindly take action on above
                        Name-Rupesh Kumar Pandey
                        Account number[protected]
                        Bank- Development bank of Singapore
                        IFSC code-DBSS0IN0828

                        Thanks & Regards
                        Rupesh Pandey
                        Mobile number-[protected]
                        Mail id- [protected]@gmail.com
                        Bank Of India customer support has been notified about the posted complaint.
                        Nov 24, 2018
                        Updated by [email protected]
                        No one contacted e from bank,
                        Kindly help
                        Dear sir
                        No one contacted me yet,
                        Kindly help
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                          S
                          from Giddalur, Andhra Pradesh
                          Nov 21, 2018
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                          Address: Guntur, Andhra Pradesh, 522002
                          Website: [email protected]

                          Dear sir, i faced a transaction issue as it got failed and did not
                          Deliver the money to me. It happened on 08th november 2018 3:14pm at indianbank atm, nehrunagar 4th line, guntur. Got the
                          Message on screen "unable to dispense". I did not get money for two failed atm transactions.
                          I fill the form atm ailure/refund complaint at your official website:
                          www.bankofindia.co.in. i also got reference numbers regarding my debit of 2000, 2000rs on november 09, 2018. Total 4000 debited and i also fill charge back form at home branch boi autonagar guntur-522002 on november 19, 2018. Account no - [protected]. Ifsc - bkid0008623. Name - shaik. Subhani basha. Till money not credited to my account yet. I also mail to ho. Atm cell about my issue but didnot get any reply. Kindly
                          Resolve my issue at the earliest.

                          Atm failure/refund
                          Bank Of India customer support has been notified about the posted complaint.
                          Nov 27, 2018
                          Updated by Subhani [email protected]
                          My complaint has been solved today. Thank you
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                            S
                            from Giddalur, Andhra Pradesh
                            Nov 20, 2018
                            Resolved
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                            Resolved

                            Address: Guntur, Andhra Pradesh, 522002
                            Website: BANK OF INDIA

                            Dear Sir, I faced a transaction issue as it got failed and did not
                            deliver the money to me. It happened on 08th november 2018 3:14pm at Indianbank atm, nehrunagar 4th line, Guntur.got the
                            message on screen "unable to dispense". I did not get money for two failed ATM transactions.
                            I fill the form atm ailure/Refund Complaint at your official Website:
                            www.bankofindia.co.in. I also got reference numbers regarding my debit of 2000, 2000Rs on november 09, 2018.Total 4000 debited and I also fill charge back form at home branch boi autonagar guntur-522002 on november 19, 2018.Account no- [protected].Ifsc- BKID0008623.Name- SHAIK.SUBHANI BASHA.Till money not credited to my account yet. I also mail to Ho.atm cell about my issue but didnot get any reply.Kindly
                            resolve my issue at the earliest.
                            Nov 20, 2018
                            Complaint marked as Resolved 
                            Not refunded my debited money in BOI acoount
                            Bank Of India customer support has been notified about the posted complaint.
                            Nov 27, 2018
                            Updated by Subhani [email protected]
                            My complaint has been solved today. Thank you
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                              A
                              Anamika Khonde
                              from Bhusawal, Maharashtra
                              Nov 19, 2018
                              Resolved
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                              Resolved

                              I was gone for atm withdrawal from federal bank & it's information are :
                              Transaction date : 06/11/2018
                              Transaction amount : 5020/-
                              Transaction no. As on passbook :
                              Cwdr//58876/cd178601
                              Account no. : (Protected)
                              The problem is that the amount get deducted from my account, but the transaction was not successful & i haven't get money.
                              Sir, almost 12 days passed since this incident & i haven't got the refund yet.
                              So, i will be very graceful of you if you look into it & refund the amount as soon as possible.
                              Hoping so.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Bank Of India customer support has been notified about the posted complaint.
                              Hi Anamika,

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (25102) in the subject line so that our team can assist you.
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                                S
                                Sohail Sharif
                                from Jahanabad, Bihar
                                Nov 19, 2018
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                                Address: Dhanbad, Jharkhand

                                To
                                Bank manager
                                Bank of India
                                Sub-regarding for good behaviour

                                Respected Sir,
                                I Abdul Basit Sharif want say that I'm student of B.TECH 2nd year from Bengal College Of Engineering and Technology.
                                I was gone for education loan in Bank Of India and I will given the all documents and the assistant manager of Bank Of India in Gomoh pin number-828401, was hide my documents and doing bad behaviour with my father and my father is a Loco Pilot (Railway Employee). Then after next day the all documents are gotten from her desk and then also the assistant manager is not doing my work by the way the senior manager is also saying that do her work of education loan but he attitude is badly and not good behaviour for respected people.
                                So, please it's my humbly request you to take a quick and better action for him for this i will very thankful for you.
                                Your faithfully
                                Abdul Basit Sharif
                                B. Tech
                                Electrical Engineer
                                Bank Of India customer support has been notified about the posted complaint.
                                I opened the account a month ago I have not got passbook and ATM card.many time I contact to branch.but not any response...
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                                  S
                                  Sandy831993
                                  from Ramnagar, Uttar Pradesh
                                  Nov 19, 2018
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                                  Address: 206130
                                  Website: www.boi.co.in

                                  On 18/11/2018, my account was was debited for two times of ₹ 2000/- without my permission.
                                  I have not done those transactions but received sms regarding transactions. Kindly look into the matter and refund my hard earned money as soon as possible otherwise i will file a complaint against boi in rbi and will go to court and demand for compensation.
                                  Thankyou
                                  Bank Of India customer support has been notified about the posted complaint.
                                  Mar 23, 2019
                                  Updated by Sandy831993
                                  Complaint has been resolved.
                                  Thanks!
                                  Without my y my ATM card use of the new Delhi and payment withdraw in7500 date in 03/03/2018 I already completed police station and home brance but my amount not received at time and bank not proper response me
                                  IFSC code in branch 0006613
                                  Plz resolve urgent and any query please call [protected]
                                  Without my permission money is debited from my account two times.Bank should refund the money
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                                    S
                                    Suresh Dangi
                                    from Indore, Madhya Pradesh
                                    Nov 19, 2018
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                                    On 10 october 2018, my account was unwantedly debited by rs. 370 and at that time i have no more money for my expense and i faced too many problems as i am in delhi at that time and when i checked the details it is not determined for what i was charged. I want the necessary actions to be taken so that these kinds of problems to customers are avoided.
                                    My account number is [protected]
                                    Ifsc code is bkid0009960
                                    Bank Of India customer support has been notified about the posted complaint.
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                                      I
                                      Ijlal Hood
                                      from Warangal, Telangana
                                      Nov 16, 2018
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500036
                                      Website: www.bankofindia.co.in

                                      Dear Sir, I faced a transaction issue as it got failed and did not
                                      deliver the money to me. It happened on 14th November 2018 and got the
                                      message on screen "unable to dispense". I did not get any instant
                                      message for the same. I got an email and SMS for the deducted amount
                                      of 7000/-.
                                      ATM ID: IHY9013
                                      Transaction number: Txn#[protected]
                                      When I tried to fill the ATM Complaint at your official Website:
                                      www.bankofindia.co.in
                                      it asked 10 digits transaction number but what I got in email was of
                                      12 digits so I was unable to fill the ATM complaint form. Kindly
                                      resolve my issue at the earliest.

                                      Regards
                                      IJLAL HOOD
                                      Nov 17, 2018
                                      Complaint marked as Resolved 
                                      Got the amount back in my account. Thanks bank.
                                      Bank Of India customer support has been notified about the posted complaint.
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                                        R
                                        Raushan Patel.
                                        from Madhubani, Bihar
                                        Nov 16, 2018
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                                        Address: Nalanda, Bihar, 803101

                                        With due respecr i want to say that i m a customer of bank of india, ramchanderpur, bihar shariff, nalanda... Here all the staff along with the bank manager are not working their duties carefully.. Many of them are out of duty nd taking leave without any permission.. I said that bank manager... Then bank manager replies that it is not my responsibility to take care of your any type of application.. So i want to tell you that plzz clear my application... My account no is [protected]
                                        Bank Of India customer support has been notified about the posted complaint.
                                        Today from my balance deducted 7000Rs.pls.refund it.I needs 7000Rs.so I tried it on SBI ATM three times & two times on Indish ATM, but in vain.The cash is deducted from my account but not received.pls.refund the deducted cash.The ATM no's.areCBBAOO1904037.pls.refund it.
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