Bank Of India Complaints & Reviews

I am writing this email after getting seriously frustrated with the service level of your esteemed banks` mi, road (Jaipur) branch. I have been following up and getting laid back since last 2 years now in accordance to the theft that happened in my account via a bank of india atm. Noticeable that i have a saving account in your bank in the name of sagar jalani ([protected]) which is a saving account.

The following theft was taken place on the aside mentioned dates and after consistent follow ups with the bank and the senior officers the result were in vain.
Date amount
1.8.2015 10000
22.8.2015 10020
22.8.2015 10020
22.8.2015 5020
24.8.2015 6020
24.8.2015 420
Total : 41500

Further i did not even get a message for the payment deducted via the routine mobile banking. And the same should be understood to be fault of bank as the customer was not even informed. I got the pass book entry done on 28.8.2015 (As per my normal routine) and the team at the boi office took the things casually. Pfa the report that the police officer gave me.

For the whole time that has passed the staff of the bank branch is to be blamed as they simply kept on saying me that the request for the reversal is being processed. And gave me a verbal assurance of the same. Pfa the bank managers acceptance letter of the complaint lodged by me.
Also i had requested the bank to provide me the details as to how and where did the money move out from m account and asked for the trail of the atm pin logging and place from which the amount was taken out. All these follow ups for past 2 years resulted in vain.
The laziness of the staff has costed me approximately 42000 rupees and this is the saving which is hard earned penny. I need a redressal of the same before as taking this to appellate authorities will waste another couple of years.
Nobody at the branch is merely concerned for the customer grievance and they more of make sure that the customer is sent how for now just by giving old accustomed excuses.
Sincerely request you to please look in to the matter as this is too high time to close this and compensate for the same as committed by the mi road team and get the money credited in my account.

Routinely we used to change the specimen signature of office of assistant commissioner of animal husbandry tmvpc, arjuni/mor. While submitting the specimen signature format of ddo sing and ctc to the bank and treasury, same procedure we did this time also but officer incharege on duity arrogantly refused formant of specimen signature. The same copy of specimen signature approved one month before by the officer but this time intentionally refused so, i kindly request u to solve the problem as early as possible

I have an account in sakchi branch with no [protected], yatra.com refunded an amount of 504.00rs in my a/c but still now money is not credited to my a/c, they did the transaction on 26/05/2017 but after 9 days i haven't got my money.
The arn no for the transaction is 74332747147714605694579 and cheque no is 642103
Please do the needful.

Sent from my iphone
Tell no-[protected]

Sir
My saving account is running with ur branch iekota. With avcount no.[protected] in name of gurdeep singh manchanda
I had applied for net banking service providing pin no. By more then 20 days in branch but i feel to regret to inform that i had not recd yet netbanking userid and password to go online banking
So pl isaue a kit for same at ur earliest and obiligue
Thanking you

Gurdeep singh

I have an account in sakchi branch with no [protected], yatra.com refunded an amount of 504.00rs in my a/c but still now money is not credited to my a/c, they did the transaction on 26/05/2017 but after 9 days I haven't got my money.
The ARN no for the transaction is 74332747147714605694579 and cheque no is 642103
Please do the needful.

Sent from my iPhone
Tell no-[protected]

This is to inform you that I am having an ongoing Home Loan currently and I wanted to apply for the Pradhan Mantri Home Loan Subcidy policy, so for that I went to the Bank and they refused saying that they havent got any Form and information regarding it.
So to apply for this policy I want to know the procedure so that I can get the benefit of it.
Bank executives are not helping me out regarding this policy I have tried to contact them several times but they are not responding well with it.

Please help me and let me know the procedure How to apply for it also whom to contact with regrading this, I am in great need of it.

Thanks in advance.

I just made a payment through my debit card on 17 may of rs 636 and im about to get my refund from flipkart within 5 business days in my boi account number [protected]... I call flipkart regarding the same issue but they said that we already trasfer amount in yoir bank account so you just had to contact your bank... I visit one of the branch of boi palava city dombivli and wrote a letter along with mail printout of flipkart of refund... I want my money of 636 in my account as early as possible... Bank transaction id ictr[protected].. Authorization code uni000

To
The manager
Ho. Customer service manager
Bank of india
Head office mumbai

Subject : request for regarding संदर्भ सं / ref no. : 1-[protected] prakshi infra estate pvt ltd

Dear sir/ madam

Our company is banking with your kamla nagar branch for last 6-7 years. We are enjoying credit facilities with your branch.

Recently, a project loan of rs. 9.50 crores was sanctioned by your agra zonal office. There are certain disagreement with the sanctioned terms for which we sought for appointment from the zonal manager for personal discussions in the matter. However, despite our repeated requests, we could not get any communication from him.

Sir, we would like to submit that we are having an exposure of about rs. 22 crores with your bank. Due to the non-cooperative attitude of kamla nagar branch and zonal manager, our accounts are bound to be converted into non performing assets.

Sir, we request you to kindly intervene in the matter so that the same can be resolved amicably. We further request you to kindly give us an opportunity to discuss in person the difficulties faced by us in this regard.

For prakshi infraestate pvt ltd

Director
Mr. Mukesh chand

Prakshi infraestate pvt ltd
35b first floor
Prakshi encalve
Shastripuram agra u. P.28007
[protected]
[protected]

I am sandip kumar, my account no is [protected]. Before 2 day. I doing ticket from irctc site. But my ticket is not done but money had transfer from my account. But still my transaction my is refund. So, i want to say that place plz refund my transaction money. It's urgent. Sir my ifsc:bkid005880. Yesterday and today always i am contacting with toll free contact. But their always buggy with other customers and and other tall free number if contact but their nobody receiving my call. So, sir please return my transaction money. Thank you

Respected Sir,

I am complaining about the service and staff of this Bank of India, branch Deesa, Dist. B.K. Here in this branch. There is no response to the customer.

I have been sanctioned business loan from "District Industrial Centre, Palanpur" on[protected] and I have presented the sanctioned receipt to the Bank Manager that has attached with this mail But he always neglected my query and doesn't reply properly. His behaviour is very rough and irrespective.

I have visited the branch more than 8 times but not even single time he replied properly. And he replied when is my wish, I will replied.
.
So kindly look into this matter and save us from this trouble.

Sir
I have widro the many 2000 rupees from pnb swep masin/atm dated in[protected] time is 1:16 pm
But my mobile have massege tra... Have ok and ded... Many 2000 rupees my acc dedect. But the pnb swep masin/atm sceen show tra... Time out
So the cash 2000 rupees not recived me. But my account have ded the many 2000rupees and notrefund this amount just this time so please refund the 2000 rupees in my account namber [protected] in b o i branch kachahri road etawh (Up) thank you
Name alok kumar dubey
Acc na - [protected]

I m from faridkot punjab here your branch your bank branch is too much good but your chief branch manager is very bad man he has no manner i want go tell you that if you will not transfer then we will change bank and close our accounts we are totally 100 + person who are not satisfy from him
Hope you will understand our problems and we will get positive response from your side
Our city pincode is 151203

श्री मान,
मेरा bank of india राजीव चोक हनुमानगढ़ टाउन में खाता न. [protected], [protected] लगभग 8 वर्षो से हैं. आज के दिन आपके बैंक कि जो छवि है हनुमानगढ़ में सबसे ऊपर गिनी जाती है, पर आपकी ब्रांच में स्टाफ संतोष जी का व्यवहार ग्राहक के प्रति बहुत बुरा है. इन्हें ग्राहक के साथ बात करने का ढंग नही है, न कि मेरे साथ बल्कि अन्य ग्राहक देवेन्दर राठोड([protected]) जिनके साथ एक बार नही तीन बार ऐसा हो चूका है चाहे संतोष जी कैश काउंटर पर हो या पास बुक काउंटर पर हो. ये कर्मचारी बहुत ही असभ्य व्यवहार करते हैं, ये तो ऐसा समझते हैं कि bank कि जॉब है तो पता नही क्या ही मिल गया इन्हें, अन्य ग्राहकों के साथ भी 3-4 बार bank परिसर में ऐसा व्यवहार देखा गया है, बैंक में अन्य स्टाफ बहुत सहयोग करते है. हमे किसी और से कोई शिकायत नहीं है, अगर स्टाफ इसी तरह व्यवहार करते रहे तो ग्राहक तो bank से कम होंगे ही साथ ही bank की छवि भी बहुत ख़राब हो रही है. कृपया मेरी शिकायत का शीघ्र निवारण करे. ताकि हमे रोज रोज इस तरह की परेशानी का सामना ना करना पड़े.
सधन्यवाद
प्रार्थी
तरुण कुमार S/o सतीश कुमार
फ़ोन न. [protected]

I'm complaining about the service & staff of this bank of india branch ghattiya dist ujjain.. Here in this bank. There are no response to the costumer.. The process of every thing runs very slow...in this bank... The staff & the services provides very slow processs... The manager of the bank is always absent...& on the cash counter... Very slow transection process runs.. All the staff are very bad response to the costumer... Plzz take action on this bank...

I have an account in the tilak road, ghatkopar east, mumbai branch. Very often the passbook issuing machine is not functioning and it causes unnecessary trouble. There does not seem to be any supervision on the consumer grievances as nothing has been done about the matter instead of having complained orally several number of times. Kindly look into the matter and save us from the trouble.

Hi

Branch manager
Branch: wadala east, mumbai

I am revati jadhav i m having boi account.

This is regarding my old passbook was full that why i want new passbook that a reason i was visited your wadala east branch twice but they always give me excuse (Person is not available). Rude behavior of the staff..

This is the most inefficient and incompetent bank staff i have ever seen.

I want my new passbook at my home because m not able to visit your branch again for this small think

Regard
Revati jadhav

Respected sir,

I am ratti ram thakur sole proprietor ratti rama taxi service having current account no [protected] last 1995 onwards. I have taken so many srta loans every time your management or employees support me very well. For that i appreciate your past managment very much. Last two years onwards i am not satisfied with the bank of india main branch dwarkanagar visakhapatnam. I want to know my difficulties with your staff they want to always pending or delay our work like bg. I have run for that 2-3 times. Of course i pay 100% margin money. This time badly unhappy to service of bank of india employee. Today i know that the bank of india don't want customer like me. I want this reply earliest otherwise i want to break relationship from bank of india.

Thanking you.

Ratti ram thakur.

Rrtservice. [protected]@gmail.com

This is the most inefficient and incompetent bank staff I have ever seen.
My entire family maintains account with the BOI vile parle east branch since 1970s.

I remember the view of the bank whenever I accompanied my parents visit to the bank in those days. The long queues, crowded and rude behavior of the staff... very often the employee at the counter was not on their seat despite the queue. I would say nothing has...

This is regarding bad service and behave of Vice manager Bank of india Nagothane branch named Smita Jadhav handicapped but she talks very rude and behave very bad like illitrate.
I am maintaning buisness account in this bank.
Today when i give some rtgs to transfer she refused to transfer told me not able to transfer today because not having time to transfer and told me why you are doing rtgs just transfer check directly to their beneficiary account.
This not only mine complaint but whole village harrased by her behave.

Please do the needfull.
Want to inform you this is not first time that these things are happened.but this time this is out of limit.

Ear sir

On 10th may i had purchased a mobile in Amazon using my Bank of the Internet Banking. i cancelled that order and the refund of Rs.12999 is successfully processed by amazon.But still i didnot get my refund amount .I Spoke to Amazon India about the issue and they send me a reply as follows
Your refund of Rs.12999 has been processed successfully on[protected]. The amount should reflect in your account by[protected].
The Authorisation Code (Refund Reference Number) for the transaction is 46760923.
Then i made a complaint in your online portal about the issue and fill the details as required.and i got a reference id STUBP_[protected]. After that i keep on trying to your customer care executive by mail and telephone but nobody is picking the call and not giving any reply by mail
In this case what i will do .I opened an account of your bank recently but now i lost faith in your bank and also i am force to make legal remedies
My a/c Number -[protected]
Kandassankadavu Branch, Thrissur District, Kerala State
Please do the need ful as earlier as possible
i here by attach the bank staatements and the order details and the message from amazon
My email id is [protected]@gmail.com