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Bank Of India Complaints & Reviews

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Updated: Nov 20, 2025
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Y
yogperu
from Pune, Maharashtra
Mar 6, 2017
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Address: 411058

I have account in Bank of India at Sillod, Dist Aurangabad branch. I
moved to Pune since 7 months and converted my current account to
salary account. But now I am facing some issues like No check book
available for me at my nearest bank in pune, I have go to the Branch
of mine for everything.
I have applied for transaction password and I got it at my home
address I eventually collected it and presented for the acknowledgment
of it to nearest bank in Pune. But the staff at this branch are not
co-operative with the clients and denied to acknowledged my password,
rather demanded to me that please write your user ID and Customer ID
on that form. I know only my customer ID which I use as User ID for my
Net banking login.
Why cant you make this process user friendly. Every time there is need
to go to the bank for every thing. Which is painful.

My query is that please tell me why should I do not close my Bank of
India account and prefer another bank account??
Other bank has very user friendly process for this thing " net
banking" with full security. I am in thinking to close my salary
account and choose another bank for my salary account.
Bank Of India customer support has been notified about the posted complaint.
Hi This is Narendra Chad from Kardej Bhavnagar Gujarat. I am having SB A/C with your bank vide last four digit 3843.
I have visited branch today. But Manager has ruodly behave with me and said passbook is not available right now and will give after 15 days. And also I want checkbook but he denied for the application. Kindly revert within 2 days.
Sir, i am ravi kumar meena working in india post as postman from last two years in dhamotar, (pratapgarh). Sir I apply in pratapgarh branch for personal loan but branch manager refused give me a personal loan. So Sir I requested please help me.
M. No. -[protected]
Mail [protected]@gmail.com
Dear Sir
My debit card is expired on Feb. 2017 and my new card is not receive at branch till now.
I completed my transaction at online for ordering mahendra guru speedtest but it failed due to internet issue but i cant received money back
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    Ashish Dhobi
    from Ahmedabad, Gujarat
    Mar 6, 2017
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    Address: Ahmedabad, Gujarat, 382440
    Website: [email protected]

    Bank of India Vatva Ahmedabad branch me customer ko Kafi problem he. Yaha PE passbook printing ya cash jama karane ya nikal NE ke liye ganto take line me khada rahena padta he. Please is baat PE gaur kariye aur jald SE jald sakhat karyvahi kijiye . Me BHI ek customer hu .Me khud aur mere Jese Kai log APNA kimti samay bigad ke line khade rahte he.

    Jai Hind.
    Bank Of India customer support has been notified about the posted complaint.
    For the last seven days I am getting hampered to update my passbook due to non co-operation of bank staff including Bank Manager. I have requested to Manager for several time but he has not taken interest in this matter. I am waiting for your favorable reply from your end.
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      T
      tofanmallick
      from Dimapur, Assam
      Mar 5, 2017
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      Address: 758083

      With due you respect i shri tofan kumar mallick my a/c no is [protected] under hatadihi, and my aadhar no is[protected] branch and i want to transfer 8000/- on 01.03.2017 to my hdfc a/c on same aadhar number (By mistake) on a boi csp point but it will display not to npci permit. But 8000/- rupees debited on my boi ac. And it will not refunded till 05.03.2017.

      Therefore request you to kindly reverse my deducted amount 8000/- on my a/c. And i highly greatfull to you.

      Thank you.

      Tofan kumar mallick
      At/po-hatadihi
      P. S-nandipada
      Dist-keonjhar
      Pin-758083
      Mob-[protected]
      Email - [protected]@gmail.com
      Bank Of India customer support has been notified about the posted complaint.
      Sir you have deducted Rs.99 from my pension account [protected] on 22nd feb 2017 without my consent.Please explain why.Please refund into my account.
      Subhash Agnihotri mob..[protected]
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        A
        akhileshjha09
        from Kolkata, West Bengal
        Mar 5, 2017
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        Address: 403802
        Website: bankofindia.co.in

        On 27/Feb/2017 i was transferring Rs.3000 in my Paytm wallet from my Bank of India Account (A/c No- [protected]) the money was deducted from my account but i didn't received it in my paytm wallet. On contacting Paytm, they told they have confirmed with BOI that paytm has not received Rs.3000. And usually because of this technical problem the money is credited in 1-2 days but my money has not been credited.
        IFSC Code- BKID0001000.
        Bank Of India customer support has been notified about the posted complaint.
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          chandrakanth gundlapally
          from Hyderabad, Telangana
          Mar 2, 2017
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          Address: Hyderabad, Andhra Pradesh, 500049
          Website: www.bankofindia.co.in

          Hi Sir,
          I have applied for job for Asst.Engineer on Tspsc and paid through using BoI debit Card through SBI epay on[protected]. I paid through OTP. I got message as
          "*BOI Star Sandesh* Rs 200 has been Debited to Your Account XX3741 from POS-tspsc_SBIePay On[protected].Available Balance 2255.55." But i didnt get any journal number as i the application status showed as not yet paid too.So i have paid again thinking about teturn o payment after some time. This is second time i lost the money. We dont know whom to complain. The customer care numbers never work for Bank of India. Because of this untouchability with customers, How can we share the problems we faced in payment failures. Who will be rezponsible for our payment failure?. I wish some one may respond and return the money to my account. My contact number and bank registered number [protected]. My bank account is at BOI miyapur branch. Kindly check the issue and return the amount sir Thank you
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            B
            bhati101
            from Chennai, Tamil Nadu
            Feb 28, 2017
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            Address: Ujjain, Madhya Pradesh, 456010
            Website: flipkart

            My name is akshay bansal i purchase a order from flipkart on 20 Feb and return the product on 21 Feb and flipkart employee said that we have done your payment process and they gave me reference id[protected] as a proof but for my bank side they have not transfer my money i tried to call to many times but no one respond my call and still i did not get refund from my bank.
            Bank Of India customer support has been notified about the posted complaint.
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              S
              sector9a
              from Srinagar, Jammu and Kashmir
              Feb 28, 2017
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              Address: Gurgaon, Haryana, 122001

              I have purchased grocery from MB supermart Palam vihar, gurgaon for Rs 487/- and made payment through debit card while my account was debited but MB supermart account did not receive the amount, the details of transaction is as under:-
              TID No.4075046
              Time:11:54:28
              Dated 28/02/2017
              Card No. *** *** *** 2451
              Please rectify the entry as early as possible.
              Dilip Mukerjee
              [protected]
              Bank Of India customer support has been notified about the posted complaint.
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                W
                wmanoj
                from Mumbai, Maharashtra
                Feb 26, 2017
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                Rs. 15000 debited from my account and my debit card blocked

                Address: Pune, Maharashtra, 412307
                Website: www.bankofindia.co.in

                I am having c/a with boi pune, amout of rs. 15000 has been debited from a.C. Also my debit card automatically blocked. And internet banking transaction is also blocked.
                Following are the details of transactions of date[protected]

                bdipg/hp[protected]/ideamoney- 2500
                bdipg/hp[protected]/mpesa- 10000
                bdipg/hp[protected]/iciciprepa- 2500

                now bank also not responding.
                Can somebody suggest for...
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                Pramod billari
                from Gurgaon, Haryana
                Feb 26, 2017
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                Address: Hingoli, Maharashtra, 431703

                I am boi customer.My net banking doesn't work.I tried to start it again by using forget password but it shows invalid account number.I check account no. in passbook it is correct.but site shows invalid account no.again.I tried to call boi care on their tollfree no. several times.but after waiting 30 minuts without speaking me they disconnected my call.what can I do now? please help me quickly.
                Bank Of India customer support has been notified about the posted complaint.
                Acc. [protected]
                Vinodkumar
                My card has been restricted
                Plz contect me [protected]
                Mene home branch alll kyc update karva diya h par atm salu nai huaaa h
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                  R
                  Rajat Gauri
                  from Delhi, Delhi
                  Feb 26, 2017
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                  Address: New Delhi, Delhi, 110065
                  Website: Online Payment Failure

                  Sir/Ma'am
                  A payment of Rs. 5332/- was made to the amazon.in online vendor on 22 Feb 2017 at 8:38 pm from my father's debit card. But the vendor says that the payment was not received eventually the order also got cancelled. The bank account has been debited. A screenshot of the SMS regarding the same has been attached. Now we are stuck with no information about where the money has gone. Kindly help us out.
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                    M
                    Mohammad Khalik
                    from Mundi, Madhya Pradesh
                    Feb 24, 2017
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                    Address: Jabalpur, Madhya Pradesh, 482005

                    Hello sir my name mohammad khalik and holder of bank of india (khamria, jabalpur brach madhya pradesh) and my account no. [protected], and my issue is m using payzapp wallet hdfc bank, using my own debit card my payment failed (4000rs) due to technical glitch, and my money was deducted from my account and then hdfc bank refund my money in 5 working days but not credited in my account (hdfc bank gave me ref no. also ) so please check and credit in my account please ref no. below

                    ref no:[protected]

                    my debit card last 4 digit:- 2666
                    Bank Of India customer support has been notified about the posted complaint.
                    Dear sir,
                    I have debited Rs. 500/- On[protected] from my saving A/c no. [protected] (Pos-MOBIKWIK wallet). I waiting from 7 days but till today not getting my refund.
                    Please help me for this matter.
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                      Bhupendra Julania
                      from Mandleshwar, Madhya Pradesh
                      Feb 23, 2017
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                      Address: Rajgarh, Madhya Pradesh, 465683

                      I have been using boi online service star-token but due to some mistake it was locked last month. Now there is no facility to reactivate it online through mail or mobile or customer care .I tried many times to talk to customer care but either phone is engaged or ringing but nobody is available to receive call. So finally i have to sent a form to my home branch. But till today i didn't get password. When i asked bank officials they rudely told me that we couldn't do anything so you have to wait. Sir i want to ask you that if one side our prime minister and rbi wants to promote online transaction as much as possible but on other side such banks are harassing and demotivating there customers. So please solve my problem.
                      Bank Of India customer support has been notified about the posted complaint.
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                        A
                        antalahardik97
                        from Rajkot, Gujarat
                        Feb 16, 2017
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                        Address: 365640

                        Sir, i just tryto pen my inter net bank account to online but your bank website do not support my issue.so i hope that you give me better response to my query.
                        i just try the your website www.boi sing up inter net banking.com and click the new user . but some timr show that system error. some time show that ONUR error. so that i try to open different time. but not suport your system . so i hope that you give me better response.
                        my contact no.[protected]
                        Bank Of India customer support has been notified about the posted complaint.
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                          Mahesh messi
                          from Coimbatore, Tamil Nadu
                          Feb 16, 2017
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                          Address: 641021
                          Website: www.consumer complaints.in

                          Dear sir/madam, today im visited bank of india sundarapuram branch, they are very poor service to all customers, and my mom have account there, we apply for ATM card, and asked one staff for this reason. they are doing very poor customer service and told me You will have to wait one hour for this simple question, in that sundarapuram branch maximum all staffs doing very very very very very poor service.iam really disappointed this bank, iam going to change my mom account to another if any good bank. and my friends also had account in your branch, iam going to tell them also this problem, they are also told me once about customer service problem, but this is very very bad...
                          i want to talk any manager from coimbatore branch about this problem,
                          my number-[protected]
                          Bank Of India customer support has been notified about the posted complaint.
                          They are very lazy and they didnot
                          Cooperate us in a good manner .
                          They behave very rudly
                          Abhi king's reply, Mar 4, 2017
                          I am talking about dhanbad bank of india ism branch
                          Yes, They are very lazy, actually I visited ISM branch dhanbad BOI before 15 days for the purpose of change my number, EKYC update and also transfer my branch, i submitted application, I called their after 1 week they said OK today I will do but till now they didn't change my number all that.

                          I faced many problems..
                          Really worst..
                          I don't know when my all work they completed or not..
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                            Ghanshyam v patel
                            from Surat, Gujarat
                            Feb 15, 2017
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                            Address: 395003

                            Respected sir
                            I undersiged m g patel. Is boi client since last twenty five years
                            My ac no is [protected]
                            My account is contineously maintained
                            I have already given kyc in past
                            Eventhough my cheque amounting 200000rs was not deposited and i have already given mobile no but bank has not contacted and keep cheque with then after ten days when i inquire in bank they ask for kyc i have submitted all the documents they refuses for and force accunt holder has to come in. Bank personally
                            We have so many acconts in boi
                            Due to such we have decided to close our all accunt
                            Thanks
                            M g patel
                            Bank Of India customer support has been notified about the posted complaint.
                            The coustemers are suffering your inconvenience and i requesting you to take a action about this complaint in Nellore Branch, Andhra Pradesh
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                              krishan bansal 6576
                              from Jind, Haryana
                              Feb 13, 2017
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                              Address: Ambala, Haryana

                              With due respect i say that i visited your bank today and met mr.PRIYANSU MITTAL.ass.manajer.for deposting my wife LIC premium of BAJAJ ALLIANZ rs.20000. but in spite of entertaining me he misbehaves me .So please take a strict action against the official.sir this type of officials are a shame for bank.so if you take a action against him a message will go to the socitiy for this type of people.
                              BRANCH NAME ...BANK OF INDIA
                              NARAINGARH.134203
                              AMBALA(HARYANA)
                              Bank Of India customer support has been notified about the posted complaint.
                              Feb 10, 2017
                              Shrawan Kr's response
                              Don't clearance my salary at right time
                              Don't clearance and don't debit my salary at few days don't clearance my salary at right time
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                                nitesh722
                                from Gwalior, Madhya Pradesh
                                Feb 10, 2017
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                                Address: Shajapur, Madhya Pradesh, 465230
                                Website: [email protected]

                                Cashier not working properly, atm is not working, passbook printing machine not working inverter is dead, most of the time caahier out of his cabin without any reason and people waiting for his transaction all oof machin like atm passbook total not wrking atm is empty most of the time and not working so please taking action on some kind of information i am giving you
                                Bank Of India customer support has been notified about the posted complaint.
                                I am purchasing in paytm, through boi debit card .After that i return my prduct and they are refund my money in bank account, but i cannot refund my money.refund date is 25/01/2107.my payment for order no is [protected].they are also give me a reference number is 30001270177017111268807.now what can i do?

                                Cashier - Comment #2664001 - Image #0
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                                  harshshirke
                                  from Pune, Maharashtra
                                  Feb 10, 2017
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                                  I did transaction through UPI number *99#, and it was failed at 6th Feb 2017 10.00 PM. Still my money not credited to account. I have submitted online complaint via bank website (CaseID: [protected]), but not getting any response. Even I talked two times to call center people. once they told "you will get money within 24 hours" and second time they told "call center can not help for case o[censored]PI transaction fails. And you have to submit complaint via app only."
                                  I have some urgency with money, hope you people can understand common man's problem. Else, I would have to twit to #PMO #RBI #Bankofindia, will be my last option along with all attached proof.

                                  My transaction no: (UPI Ref no[protected].
                                  Amount: 2000.00 rs.
                                  DateTime:[protected]:00.
                                  Contact mail ID: [protected]@gmail.com
                                  Bank Of India customer support has been notified about the posted complaint.
                                  Even i got the same problem.

                                  I did transaction through Tez - Google app and it was failed at 20th Nov 2017 02:57 PM for Rs 5000. Still my money not reversed into account. I have submitted online complaint via bank website
                                  First amount got debited and then it was reversed immediately. But after 4 hours again my account got debited for Rs 5000 against same UPI Transaction id.

                                  My transaction no: (UPI Ref no[protected].
                                  Amount: 5000 rs.
                                  DateTime: 20th Nov 2017 14:57
                                  Contact mail ID: [protected]@gmail.com
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                                    Atherayas
                                    from Chennai, Tamil Nadu
                                    Feb 7, 2017
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                                    I have been receiving messages from BOI Star Sandesh from quite long time. I dont have any BOI account.

                                    plz remove my mobile number ([protected])from database.

                                    I hope you atleast respobd to this as you are not able to do it on calls of email

                                    If this does not stop i have no option that to drag you to consumer court

                                    Looking at all the compliants that have been raised it seems you seem to steal numbers from somewhere..

                                    Thanks,
                                    Bank Of India customer support has been notified about the posted complaint.
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                                      khushbu7799
                                      from Samalkha, Haryana
                                      Feb 6, 2017
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                                      Address: Bareilly, Uttar Pradesh, 243006

                                      R/Sir, my name is khushbu Srivastava, my saving bank a/c no.[protected] is new Bareilly branch.
                                      Sir today (06/02/17) I have done total 4 transaction thuru State bank of India atm but I have not received 1 transaction amount of Rs.8000/- from atm & till evening I have not received back amount in my a/c.

                                      Sir pls help me for this matter.

                                      Regards
                                      Khushbu Srivastava
                                      [protected]
                                      Bank Of India customer support has been notified about the posted complaint.
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