Bank Of India — delay in death claim settlement

Address:Khopoli, Raigad, Maharashtra, 410203

Applied for death claim on 20 january 2020 but not yet settled. Not obeying rbi rules for handling death claims. Asking for succession certificate which is not required for within threshold limit of 40lakhs. But after bringing the succession certificate from court i visited the branch they said you need to submit the succession certificate after hesitating they said to bring a certified copy from court. As per rbi there is simplified way to handle by just obtaining a indemnity letter thats it.
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My self megha gambhire. Actually my debit card is arrived and I done all the process and create the password successfully and also my mobile no. Is linked with account neatly but now i create gpay account but there is some problem whenever I add a bank account they said cant find bank account or not valid bank account.

I have completed the Payment of Aiims B.Sc. Nursing(Hons.) through SBI Payment method. Money was deducted form my account( 1500 Rs.). But in my Dashboard, it is still showing that Payment is incomplete and Redirecting back to step 4. Kindly look into this matter and refund back my money.

Please Guide me Further and give an update.

Not
Dear sir
I am kamal makwana
I am boi user my account number [protected] Tuesday ke din mene 1500 rs transfer kiye the par abhi tak credit nhi huye h or bank se koi msg nhi aa ya hai to please mera payment clear krwa dijiye it is very urgent
Kamal makwana
[protected]

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