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Bank Of India Complaints & Reviews

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Updated: Nov 20, 2025
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Bank Of India reviews & complaints page 37

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R
Rohit #RTD
Apr 22, 2020
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I order on goqii on 23 march and pay 620 rupees. Then i cancel the order.
So goqii send me to refund money on 30 march.
I pay on my boi debit card.
They send me also refund reference number.
Goqii says that refund amount credited in bank account within 5 to 7 working days.
Today its 20th day of order cancellation but still refund money is not credited by the bank.
I also call bank customer care for more than 30 times but it is always busy says please try again later. When a call is connected i wait for more than 20 minutes to talk with the banking officer but nobody picks up the call.
Please credit me the refund money into my boi account.
Apr 27, 2020
Complaint marked as Resolved 
Bank Of India customer support has been notified about the posted complaint.
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    satyanshu1111
    Apr 22, 2020
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    Address: chopda dist jalgaon
    Website: www.bankofindia.com

    Sir i make some paments as online to rummy circle by atm but reciver has not recived any money but money is debbited from my account plz chek and refund my money which i detail given follwing below...

    A/c holder : shashikant d chaudhari
    Bank a/c: [protected]
    Branch: chopda dist jalgaon

    Transection which successed but money is not recived
    1- 1900 rs as dated on 20/03/2020
    2- 500 rs as dated on 29/03/2020
    3- 500 rs as dated on 29/03/2020
    4- 2000 rs as dated on 31/03/2020
    5- 500 rs as dated on 31/03/2020
    Plz che my account deatail and refund my money
    Bank Of India customer support has been notified about the posted complaint.
    Apr 28, 2020
    Updated by satyanshu1111
    Sir i make some paments as online to rummy circle by atm but reciver has not recived any money but money is debbited from my account plz chek and refund my money which i detail given follwing below...

    A/c holder : shashikant d chaudhari
    Bank a/c: [protected]
    Branch: chopda dist jalgaon

    Transection which successed but money is not recived
    1- 1900 rs as dated on 20/03/2020
    2- 500 rs as dated on 29/03/2020
    3- 500 rs as dated on 29/03/2020
    4- 2000 rs as dated on 31/03/2020
    5- 500 rs as dated on 31/03/2020
    Plz check my account deatail and refund my money
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      A
      Ayaz@
      Apr 19, 2020
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      I have ordered a product from flipkart and made a online payment but due to lockdown they were unable to deliver my package, so they have refunded my amount on 3 April but the amount is not added in my account yet.
      +1 photos
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        B
        Bubai samaddae
        Apr 19, 2020
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        Address: Khudirabad

        Need help 5000
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          S
          Sabitri sinha
          Apr 16, 2020
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          Resolved

          Address: Kendrapara , Rajangara state bank of india

          My account balance 1520 automatic cutting ...
          +1 photos
          Apr 16, 2020
          Complaint marked as Resolved 
          Apr 16, 2020
          Updated by Sabitri sinha
          Sir,

          Actually Date 11.4.2020 my account balance cutting ... So today date 16.4.2020... but money not return
          Apr 16, 2020
          Updated by Sabitri sinha
          Sir,

          Confrom my money will credit my account
          Apr 16, 2020
          Updated by Sabitri sinha
          Today (16.04.2020) i will check my atm card by atm but my account balance 1520 not return ... So please return as soon as possible

          Apr 21, 2020
          Updated by Sabitri sinha
          Csp txn not return my account
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            A
            Awanindra Pandey
            Apr 15, 2020
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            I am not a client of Bank of India I have never created any account in bank of India but still I I received a message which is pasted below - "BOI - Your account no 7314XXXX4325 is now being activated. For any query please contact to your branch." And "BOI - As requested, your Mobile No.in Bank record is changed to[protected], if you have not requested for change please contact Branch." if there would be any problem for query the Bank of India will be responsible for it and I would suggest you to kindly remove my mobile number from your service it's very disappointing to receive such messages even I have no relation with your bank.
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              M
              Milan K Donga
              from Ahmedabad, Gujarat
              Apr 9, 2020
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              Address: India

              I order on medlife on 23 march and pay 1650.18 rupees. Then i cancel order.
              So medlife send me refund money on 25 march.
              I pay on my boi debit card.
              They send me also refund reference number.
              Medlife says that refund amount credited in bank account within 5 to 7 working days.
              Today its 15th day of order cancellation but still refund money is not credited by bank.
              I also call bank customer care for more than 30 times but its always busy says please try again later. When call is connected i wait for more than 20 minutes to talk with banking officer but nobody pick up call.
              Please credit me refund money into my boi account.
              Jul 4, 2020
              Complaint marked as Resolved 
              Bank Of India customer support has been notified about the posted complaint.
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                D
                Debprasad Halder
                Apr 5, 2020
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                Address: Gocharan,gangaduara,baruipur,743372

                [protected] Refund 439
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                  A
                  Abinash Shaw
                  from Hāora, West Bengal
                  Mar 31, 2020
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                  Address: Tarakeswar. Madhya chawlpatty. Babsayi samiti bhaban. Hoogly., 712410

                  I got my confirmation massage from amazon that my refund of rs.259 has been successfully processed on 22 march 2020 in the amount should reflect my bank account now. They have provided me the refunds reference number also. 7be7kjdy0000k78hu969 till now i didn't receive my money from bank.
                  Kindly chek and resolve this issue as soon as possible.
                  Hello,

                  This is to confirm that refund for amount 259.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                  Refund reference # 7be7kjdy0000k78hu969

                  Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                  Some nationalized banks may take more time than normal to credit the amount. if your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                  For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

                  Thanks for choosing amazon.in
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                    Nippu2020
                    Mar 29, 2020
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                    remove lien amount.

                    Dear sir
                    I am ranjeet kumar and my account no is [protected] in boi. I got a message like your account is hold. After login into internet banking it is showing lien amount 8000 and my account balance becomes negative.
                    But there is no entry transaction details where is that 8000.
                    I request for you sir please remove the lien amount and unhold the account.
                    I hope you will solve my matter as soon as possible.br...
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                    A
                    Ajinkyagaikwad
                    Mar 27, 2020
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                    Address: Khopoli, Raigad, Maharashtra, 410203

                    Applied for death claim on 20 january 2020 but not yet settled. Not obeying rbi rules for handling death claims. Asking for succession certificate which is not required for within threshold limit of 40lakhs. But after bringing the succession certificate from court i visited the branch they said you need to submit the succession certificate after hesitating they said to bring a certified copy from court. As per rbi there is simplified way to handle by just obtaining a indemnity letter thats it.
                    Bank Of India customer support has been notified about the posted complaint.
                    My self megha gambhire. Actually my debit card is arrived and I done all the process and create the password successfully and also my mobile no. Is linked with account neatly but now i create gpay account but there is some problem whenever I add a bank account they said cant find bank account or not valid bank account.

                    delay in death claim settlement - Comment #3670531 - Image #0
                    delay in death claim settlement - Comment #3670531 - Image #1
                    I have completed the Payment of Aiims B.Sc. Nursing(Hons.) through SBI Payment method. Money was deducted form my account( 1500 Rs.). But in my Dashboard, it is still showing that Payment is incomplete and Redirecting back to step 4. Kindly look into this matter and refund back my money.

                    Please Guide me Further and give an update.

                    delay in death claim settlement - Comment #3671736 - Image #0
                    delay in death claim settlement - Comment #3671736 - Image #1
                    Not
                    Dear sir
                    I am kamal makwana
                    I am boi user my account number [protected] Tuesday ke din mene 1500 rs transfer kiye the par abhi tak credit nhi huye h or bank se koi msg nhi aa ya hai to please mera payment clear krwa dijiye it is very urgent
                    Kamal makwana
                    [protected]

                    delay in death claim settlement - Comment #3671843 - Image #0
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                      suraj bulunge
                      Mar 22, 2020
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                      Address: Satara road branch, Bharti Vidhyapith, Pune- 43, Pune, Maharashtra, 411043

                      My name is suraj bulunge. I had ordered "toolscentre plastic 1020w paint mixer along with toolscentre paint mixer stirrer rod" of rs. 3410 (Three thousand four hundred and ten rupees) in amazon on 25 feb 2020 and after 2 march 2020 i returned this order due to personal reason. And on date 2 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is ([protected]).
                      Thanks you sir
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                        suntharraj
                        from Chennai, Tamil Nadu
                        Mar 20, 2020
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                        Address: Madurai, Tamil Nadu

                        I am using debit card regularly for pos transactions. These transactions are duly reflected in my sb account statements
                        But in boi star rewards account no transactions are found with effect from 1st august 2019. I am not able to redeem the points earned. Action is needed by the bank to rectify the defect to reflect correct account in my star rewards points earned. Hence i have taken up the issue with bank grievance
                        Cell on[protected].
                        Reacting to my posting a reply received as: : matter has been referred to star rewardz team. You will hear from them in due course. Please contact your branch for more information. Accordingly i have taken up the issue with home branch through email 0n[protected] and a reply received on[protected] as:
                        We have escalated it to our respective team and request you to allow us 15 working days to get the status. But even after a lapse of 36 days account has not been updated.
                        Bank Of India customer support has been notified about the posted complaint.
                        May 03, 2020
                        Updated by suntharraj
                        I have received EMail from BOI Star Rewards member support on[protected] vide Case Id.[protected] informing that we have escalated it to our respective team and request you to allow us few more working days to get the status. But even after 12 days the issue is not solved and my account not updated. The bank administration is lethargic and in no mood to solve the problem.
                        I just send money to wrong person while using phonepe plz help me to recover that money so plz help me i am a old member of your bank plz help sir
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                          H
                          Hamujadhav
                          from Powai, Maharashtra
                          Mar 20, 2020
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                          Address: 413317

                          Respected sir my self mahesh bhagwan ronge from khardi tal pandharpur dis solapur sir i have used my atm card to remove the money on 16 sep 2019 but we didn't receive the money through atm machine but money has been debeted from account and we have given the complent in bank also but their is no any. Response from bank so plz help us
                          Account number : [protected]
                          Bank Of India customer support has been notified about the posted complaint.
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                            A
                            Annapurna Gurrala
                            Mar 14, 2020
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                            Resolved

                            Address: 4-21, West Godavari, Andhra Pradesh, 534456

                            My name : ANNAPURNAMMA GURRALA, acount no: [protected], DARBHAGUDEM branch, JEELUGUMILLI mandal, WEST GODAVARI district, ANDHRA PRADESH. INDIA. I lost my money on March 4th, doing online payment for bus ticket booking in apsrtc.it is duducted 703 rupees from my debit card...I don't have any tefund demails from bank .please take an action to my problem.
                            +1 photos
                            Jul 13, 2020
                            Complaint marked as Resolved 
                            Credited
                            Bank Of India customer support has been notified about the posted complaint.
                            Mar 14, 2020
                            Updated by Annapurna Gurrala
                            Deducted 703 Rs in online payment. I don't have any refund details from bank.
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                              PriyRanjan677
                              Mar 13, 2020
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                              Address: Indu villa Apartment,Rajbanshi Nagar, Road no-2, Patna, Bihar,800023, INDIA, Patna, Bihar, 800023

                              Hello sir/ madam,
                              I have booked my ticket online through irctc account from danapur (Patna) to pune junction in sl for 17 march, 2020. I have paid my amount through upi (Phonepay). My transcation id is:ptm20200312086624861886202003121008.
                              (Upi ref no[protected].
                              Transaction date: 12 march, 2020
                              My amount get deducted but ticket get not booked.
                              I have also got message from bank of india about my deducted or debited amount.
                              So pls i request you to refund my deducted amount as soon as possible because i have to further book my ticket. It's very urgent for me. It is my humble request.

                              Thanks & regards,
                              Priy ranjan kumar
                              [protected]
                              Bank Of India customer support has been notified about the posted complaint.
                              Rs.181 (trf) debited in my SB account

                              please refund my deducted amount rs:882.29/ - Comment #3662971 - Image #0
                              I mavuri naga surya lakshmi have credit card in your dommeru branch 8662 my card no[protected] its not working last one month please solove the problem sir last month already paid credit amount but february month card not working so i am suffred for shopping so kindly solove this problem as early as possible
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                                Pixie dust
                                from Kolkata, West Bengal
                                Mar 8, 2020
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                                Address: Darjeeling, West Bengal

                                I had deposited my pay check on 5th march 2020. It went out for clearance and on 7th march i received a message that my check is submitted to clearance but however a sum of 14890rs got debited from my saving accounts. I do not know if the deposited check has been returned too. I need a refund and i also need to know the status of the deposited check.
                                +1 photos
                                Bank Of India customer support has been notified about the posted complaint.
                                Bank referance I'd[protected] Amazon Upi transaction successful but not successful in the BOI bank account [protected] account holder name uday rana
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                                  Onkar Marbhal
                                  Mar 4, 2020
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                                  Address: Parnakuti House, Lane no. 13B, Ganesh Krupa socity, Paramhance Nagar, Behind CNG pump, Paud road ,kothrud, Pune, Maharashtra, 411038

                                  I am trying to pay through google pay, phone pay today from morning, it is still showing down. I am willing to apply for ipo which has last date tomorrow... Please do fast your set up.
                                  As i am waiting for this ipo from long time. I can't pay to my broker due to this technical error. It's very shamefull that in a technosavi era, this kind of problem can creat a lot of trouble. And lot of loss to customer.
                                  Bank Of India customer support has been notified about the posted complaint.
                                  My name is Dr Rahul Kashide. I have used my ATM card on 14/3/20 for amount 2450 rp twice at a petrol pump near somatane phata, pune .both times transaction failed. And amount not refunded yet. Total amount to be refunded is rp 4900/-. My account number is [protected]. Kindly refund the amount as early as possible.

                                  upi payment - Comment #3664931 - Image #0
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                                    Md Mahboob Alam
                                    Feb 27, 2020
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                                    Address: BC-021-0035 MODEL COLONY ASANANDPUR, NEAR MUSLIM HIGH SCHOOL, TATARPUR, Bhagalpur, Bihar, 812002

                                    I am mohammad mehboob alam who is the account holder of your bank (Bank of india) bhagalpur bihar permanent account number / [protected]. I lodged a complaint in my bhagalpur branch that i was not able to access star token ng on my mobile and computer. I am because on reaching, he was telling blocks and suspensions. So i approached the bank officer to diagnose this problem but no solution was found for this problem. Because the bank has not updated my account yet. And so my star token ng has not been started yet so i am upset and complaining to you. That please request the current bank officer to start my net banking and star token ng to start all my account settings and all the services provided by the bank to all the customers. Therefore, i always remain grateful to mr. Sir for this work.
                                    Bank Of India customer support has been notified about the posted complaint.
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                                      Nitish8254
                                      Feb 27, 2020
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                                      Resolved

                                      Sir,
                                      I have purchased a mobile phone from amazon on 11/02/2020 and then some personal problems I cancelled the order on 12/02 then amazon has initiated my refund of Rs 10498 on same date and they gave me a reference no. 75503720044037896480818 but refunded amount is still not reflecting in my account

                                      Sir I am a student I haven't much money Rs10498 is too much me I am facing too much stress regarding this stuck so please solve this issue and help to make me a stress free person

                                      Personal details
                                      Nitish yadav
                                      Mob [protected]
                                      Alt mob [protected]
                                      Account no. [protected]
                                      Branch - kendua
                                      Account type - saving
                                      Card no.[protected]
                                      Mode of payment- card payment
                                      +1 photos
                                      Feb 27, 2020
                                      Complaint marked as Resolved 
                                      Resolved Thank you
                                      Bank Of India customer support has been notified about the posted complaint.
                                      Feb 27, 2020
                                      Updated by Nitish8254
                                      It has been resolved
                                      Thank you
                                      बैंक ऑफ़ इंडिया शाखा महिदपुर में बार बार संपर्क करने पर भी बचत खाता से आधार को नही जोड़ा जा रहा है
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