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Berger Paints Complaints & Reviews

1.3
Updated: Oct 9, 2025
Complaints 248
Resolved
54
Unresolved
194
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Berger Paints reviews & complaints page 5

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N
naina burman
Dec 27, 2021
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Address: 18/1a Charu Avenue Tollygunge

Job assigned dated 9th December .till now on 27th December not even 50, % work been done. One labour has been assigned. Who leaves every day by 1, 30pm.
I was assured to complete the job within 15days . My flat is 440sqft space only. Now after covering 20days not even half job done how long I have to suffer? Workers have destroyed my master bed my wall palmets while working now they refuse to repair.

Debasish and Subhajit Kolkata are my Berger managers
+1 photos
Berger Paints customer support has been notified about the posted complaint.
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    B
    bergerisbad
    from Thiruvananthapuram, Kerala
    Dec 23, 2021
    Resolved
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    Resolved

    Berger paints had done some work in my house around August. One week after that we started to see black spots and fungus appear on all the wood that they finished. We had complained to them many times but there is still no resolution. You can even see pencil marks of where they should have sanded and finished still present.
    +4 photos
    Jan 29, 2022
    Complaint marked as Resolved 
    Berger Paints customer support has been notified about the posted complaint.
    Verified Support
    Dec 29, 2021
    Berger Paints Customer Care's response
    Dear Valued Customer,

    Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

    You can directly write to us at [protected]@bergerindia.com.

    We look forward to hearing from you and address your complaint.

    Kind Regards,

    Consumer Relations Team
    Berger Paints India Ltd.
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      Akshata Mirji
      Dec 17, 2021
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      Hi,
      I got my house painted last year by berger paints and the service was one of the most unprofessional service I have ever seen in my life. The workers kept spitting ghutka everywhere and the paint finishing was pathetic for such hefty sum. The paint started peeling within 3 months. Also got PU coating done where initially we were told 25 boxes would be needed but only 8 boxes were used. The bill was charged for 25 boxes. There is fungus on the walls. Got my house painted so many times, but have never faced such issues. Raising customer complaint has become bigger headache where I have been chasing them for 3 months and everytime a new person visitsour house and gives different excuses. The justification are not even consistent among the berger paint executives who visited our house. The moisuture content was 6 and was measured in front of everyoneand paint is peeling. However reason given to us by executive was moisture content is 12 and nothing can be done in the email. Expecting a strict action and resolution. The whole amount which is not a small amount is a waste and have incurred losses.
      Berger Paints customer support has been notified about the posted complaint.
      Nothing done by BergerPaints yet... Pathetic company
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        S
        Sarif22
        from Karimganj, Assam
        Dec 16, 2021
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        Address: Bonomali Raod Betail Assam Karimganj pin code 788710
        Website: Berger paints

        Dear sir, mam, my home painting putty with paint my home 3 month ago berger waterproof putty damaged not good putty please check my home video Photo
        Berger Paints customer support has been notified about the posted complaint.
        Dear Valued Customer,

        Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

        You can directly write to us at [protected]@bergerindia.com.

        We look forward to hearing from you and address your complaint.

        Kind Regards,

        Consumer Relations Team
        Berger Paints India Ltd.
        Sarif22's [Complaint's author] reply, Dec 22, 2021
        Please check my House 🏠
        My house pic

        Putty with paint - Comment #3935138 - Image #0
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          S
          Sarif22
          from Karimganj, Assam
          Dec 16, 2021
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          Address: Bonomali Raod Betail Assam Karimganj pin code 788710

          Dear sir, mam, my home painting putty with paint my home 3 month ago berger waterproof putty damaged not good putty please check my home video
          Berger Paints customer support has been notified about the posted complaint.
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            B
            bergeramit
            Dec 10, 2021
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            I initially decided to get the work done from local painters however thought to take quotation from berger paint thinking i will get the quality work however now after two days i see patches at most walls and putty is not done properly I dont understand why to prefer beger paint services

            I need it fixed at earliest or else will give bad reviews on all social media platforms and will not recommend berger paint to anyone

            Will attach the photos tomorrow again if required as during night it is little difficult to capture
            Berger Paints customer support has been notified about the posted complaint.
            Dear Valued Customer,

            Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

            You can directly write to us at [protected]@bergerindia.com.

            We look forward to hearing from you and address your complaint.

            Kind Regards,

            Consumer Relations Team
            Berger Paints India Ltd.
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              S
              Subodh Silwal
              Dec 8, 2021
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              Bought berger walmasta exterior worth rs 674 from local seller, after using it we came to know that it was a expired product. We went to seller to replace it put they are not replacing nor refunding the price.
              As a consumer I know my right that seller cannot sell me the expired product.
              Here are details
              Manufacturing date- 04/21
              Recommend shelf life - 36 months
              Expiry date - 04/21
              Purchase date-12/21
              I want you to solve this as quick as possible.
              Berger Paints customer support has been notified about the posted complaint.
              Dear Valued Customer,

              Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

              You can directly write to us at [protected]@bergerindia.com.

              We look forward to hearing from you and address your complaint.

              Kind Regards,

              Consumer Relations Team
              Berger Paints India Ltd.
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                R
                Rajkumar Gupta
                from Delhi, Delhi
                Dec 6, 2021
                Resolved
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                Resolved

                Address: Rajkumar Gupta, Mobile no. 9321449393- A603, Shreeganesh Residency Indralok Phase 2 Bhayander East 401105

                I have chooses Berger Paints for my internal painting work in this regard i have paid Rs. 2950/- on 17 Nov 2021 for site maintenance charges i go the receipt from Berger paint vide Transaction Ref No.-098202.

                They have assign once contractor thereafter it is very surprise that not a single Engineer visit and check about painting site.

                It seems that i have given this assignment to contractor instead Berger Paints. I am not aware how can i get the warranty and with whom i will contact if any issue arises on painting.

                i have not seen such type of "Deficiency of Services" from any other branded paint company.
                I have required compensation otherwise I am filling suit in Consumer court against the Berger Paints.
                Jan 7, 2022
                Complaint marked as Resolved 
                Berger Paints customer support has been notified about the posted complaint.
                Verified Support
                Dec 07, 2021
                Berger Paints Customer Care's response
                Dear Valued Customer,

                Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                You can directly write to us at [protected]@bergerindia.com.

                We look forward to hearing from you and address your complaint.

                Kind Regards,

                Consumer Relations Team
                Berger Paints India Ltd.
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                  N
                  Neelabh Pandit
                  from Indore, Madhya Pradesh
                  Dec 6, 2021
                  Resolved
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                  Address: 6, Parmanand Lambarrdar Marg Near All India Radio

                  I got my house painted 3years back. The interior paint was guaranteed for 5 years while exterior for 7 years. Now I have been trying to contact the person who supervised the paint for last 3 months but he is not picking my phone. There is water proofing problem which needs to be solved soon.
                  Jan 7, 2022
                  Complaint marked as Resolved 
                  Berger Paints customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 06, 2021
                  Berger Paints Customer Care's response
                  Dear Valued Customer,

                  Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                  You can directly write to us at [protected]@bergerindia.com.

                  We look forward to hearing from you and address your complaint.

                  Kind Regards,

                  Consumer Relations Team
                  Berger Paints India Ltd.
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                    P
                    parekh dilip
                    Nov 26, 2021
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                    Address: Kolkata

                    Old Complain no.SR[protected]th march, 2020.
                    Your company Berger Paints appointed painter Mr.Dattatray Sudke, and Supervisor Mr.Niraj both not prepared.Completion report as work is not satisfactory done as 20 months of my painting work is passed. I think I am being cheated by painter and supervisor...

                    At present painting on wall started big bubbles. My painted 2 cupboards .colours are piling off...With the trust on Berger paint company I have paid more money than local painters.for all paintings..
                    Does your company is liable to get painted satisfactory to Customer? As contractor and Supervisor Mr.Dattatraya Sudke and MR. Niraj iare appointed by your company..

                    REPEAT, DO BERGER PAINT COMPANY GIVE SATISFACTION GUARANTEED COLOURS MATERIALS ACCORDING TO PROPERTY OF WALL, CEILING ?

                    IS IT NOT DUTY TO CHECK MOISTURE ON WALLS / CEILINGS BY EITHER SUPERVISOR OR CONTRACTOR AND THE PAINTING SHOULD START?

                    Berger India Paints Ltd is second largest paint industry in India that offers wide range of paints with superior quality.

                    But they have Uthethical worker, unprofessional, Painting quality is not checked and corrected by the supervisor as per commitment.

                    Unprofessional Berger Paint Experts

                    Berger paint expert are truly unprofessional and ruin Berger Paint Company name all over the world..

                    I WOULD LIKE TO ASK, What Marketing Managers are doing ? No satisfactory report of my complaint is published after repeated complaints ?

                    I Dilip Parekh request to take this matter on priority and sort out my spoiled paintings.

                    MY Contact no. [protected]

                    DD
                    Berger paint company likes to collect complaints, Company does not like to solve complaints. COSTUMER CARE JUST GIVE COMPLAIN Nos. THEY HAVE NO POWER TO CONVEY THE COMPLAINTS.
                    VERY SAD. MARKETING MANAGERS ARE SLEEPPING. THEY DON'T BOTHER ABOUT REPUTATION OF THE BERGER PAINT COMPANY.

                    my contact no. [protected]
                    Berger Paints customer support has been notified about the posted complaint.
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                      S
                      saigekan
                      Nov 14, 2021
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                      Address: Vrindavanam,III-396

                      We have done the painting works at our house in Kuzhalmannam, Palakkad using berger products vide Berger lead ID[protected] during the year 2019 and found deffective in certain areas which no one is taking care inspite of our several phone calls to your representatives in the area

                      Please contact Ajith Babu at [protected]
                      Berger Paints customer support has been notified about the posted complaint.
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                        S
                        Saxena B K
                        from Lucknow, Uttar Pradesh
                        Nov 11, 2021
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                        Address: B K Saxena 7 /581 /13 SECTOR 7 VIKAS NAGAR LUCKNOW 226022

                        The work of waterproofing is not satisfactory. One pending quote is yet not being done.
                        The repair work attended so poorly that it has given a shabby look to the whole roof.
                        Nowhere it appears that work is done by a reputed company like you.
                        Pl. Get the pending quote done immediately.
                        Berger Paints customer support has been notified about the posted complaint.
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                          P
                          parekh dilip
                          Nov 8, 2021
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                          Address: 425ratanabadbldg, Tukaram Javji rd. Grant road west.

                          Your company Berger Paints appointed painter Mr.Dattatray Sudke, and Supervisor Mr.Niraj both not prepared.Completion report as work is not satisfactory done as 20 months of my painting work is passed. I think I am being cheated by painter and supervisor...

                          At present painting on wall started big bubbles. My painted 2 cupboards .colours are piling off...With the trust on Berger paint company I have paid more money than local painters.for all paintings..
                          Does your company is liable to get painted satisfactory to Customer? As contractor and Supervisor Mr.Dattatraya Sudke and MR. Niraj iare appointed by your company..

                          REPEAT, DO BERGER PAINT COMPANY GIVE SATISFACTION GUARANTEED COLOURS MATERIALS ACCORDING TO PROPERTY OF WALL, CEILING ?
                          IS IT NOT DUTY TO CHECK MOISTURE ON WALLS / CEILINGS BY EITHER SUPERVISOR OR CONTRACTOR AND THE PAINTING SHOULD START?

                          Berger India Paints Ltd is second largest paint industry in India that offers wide range of paints with superior quality.
                          But they have Uthethical worker, unprofessional, Painting quality is not checked and corrected by the supervisor as per commitment.
                          Unprofessional Berger Paint Experts
                          Berger paint expert are truly unprofessional and ruin Berger Paint Company name all over the world..

                          I WOULD LIKE TO ASK, What Marketing Managers are doing ? No satisfactory report of my complaint is published after repeated complaints ?

                          I Dilip Parekh request to take this matter on priority and sort out my spoiled paintings.
                          MY Contact no. [protected]
                          DD
                          Berger Paints customer support has been notified about the posted complaint.
                          Berger paint company likes to collect complaints, Company does not like to solve complaints. COSTUMER CARE JUST GIVE COMPLAIN Nos. THEY HAVE NO POWER TO CONVEY THE COMPLAINTS.
                          VERY SAD. MARKETING MANAGERS ARE SLEEPPING. THEY DON'T BOTHER ABOUT REPUTATION OF THE BERGER PAINT COMPANY.

                          my contact no. [protected]
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                            V
                            versha sinha
                            Nov 8, 2021
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                            Address: 515 new Mumfordganj.Prayagraj

                            Consumer id- LD[protected]
                            Location - prayagraj
                            Complaints:
                            1-the painting work Is not completed in promised time... The work is still not started post diwali vacations
                            The customer is left with dirty floors, scattered house in middle of festival.
                            * Half the payment being taken .before completion of work.
                            customer executive and contractor only promises but do nothing
                            I m left with a functions n guest in 4 days n incomplete painting of house.
                            Nothing is done as promised in xpress painting advertising.
                            Highly disappointed n frustrated customer
                            Contact no . [protected]
                            Berger Paints customer support has been notified about the posted complaint.
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                              G
                              GargMahesh
                              from Bathinda, Punjab
                              Nov 1, 2021
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                              Address: Bathinda (punjab)

                              Misbehave by your staff Anuj kumar of bathinda depot, I had already register my compalint thru customer care, but till date no response from your side

                              [protected]
                              Berger Paints customer support has been notified about the posted complaint.
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                                R
                                rajneesh2929
                                from Hisar, Haryana
                                Oct 31, 2021
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                                At my newly constructed house, for the paint job i gave opportunity to berger for its brand value...prior to start of work everything explained was on another level...relying on which we decided to go for berger...but the day they started working...it was observed that the people who are on site are not at all trained and they just pass time the whole day...their work is not at all upto the bechmark of berger...representative of berger hire local contractor for work, they just outsource and do not provide quality work...on repeated complaints no one is comi v forward for the issues faced...finishing done by them has no definition one can easily see with naked eyes the lines and marks on finished wall. Very very 👎 experience with berger...work still going on but we wont recommed for berger to anyone .
                                Berger Paints customer support has been notified about the posted complaint.
                                Dear Valued Customer,

                                Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                                You can directly write to us at [protected]@bergerindia.com.

                                We look forward to hearing from you and address your complaint.

                                Kind Regards,

                                Consumer Relations Team
                                Berger Paints India Ltd.
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                                  S
                                  Suresh Shivaji Bhosle
                                  from Pune, Maharashtra
                                  Oct 26, 2021
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                                  Date of incident - 5 Mar 21,

                                  Mr Dhananjay Shinde ([protected]).

                                  My self Major Suresh Shivaji Bhosle, was deposited a cheque No 095851 dt 5 Mar 21 for Rs is 4130/- with your representative ([protected]) for paining of my flat and the same has been credited in your account also. Since that time our entire family got infected with COVID and we lost of 2 members, that why we cancelled schedule paining, since than we continuously requesting to refund money. Pl refund my money in following account, KOTAK MAHINDRA BAND, IFSC code - KKKBK0000721,
                                  A/C No [protected] on PRIORITY.
                                  Berger Paints customer support has been notified about the posted complaint.
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                                    Rishabh4543
                                    from Ranchi, Jharkhand
                                    Oct 26, 2021
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                                    Address: Ranchi

                                    Poor services from Berger paints. Money taken and not completed the work from last 5 months. Even poor services from customer support. Even filing repeated complaints on customer services only false hope has been given.
                                    My complaint no are:
                                    Dated: Referral code for your Lead ID LD[protected] is A7E7RE. 28Jun 21
                                    2(.) COMPLAINT NO SR[protected] FOR PROBLEM XP LEAD HAS BEEN REGISTERED ON DATE[protected].
                                    3(.) complaint Number: SR 2105–00005671 dated 12 Sep 21.

                                    Kindly take up the case and my money should be returned.
                                    Regards
                                    Berger Paints customer support has been notified about the posted complaint.
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                                      prabhathnp
                                      from Thrissur, Kerala
                                      Oct 12, 2021
                                      Resolved
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                                      Resolved

                                      Address: Nandiyil house thalikulam 8943332516

                                      It is not yet resolved. Their representative called and recommend washing the wall. my concern about they provided an antifungal warranty but it's affected fungal. if it's for For washing each year instead o[censored]sing this antifungal paint. I can use normally washable of spending this much money for Berger paints. It's cheating to customers.
                                      +2 photos
                                      Nov 14, 2021
                                      Complaint marked as Resolved 
                                      Berger Paints customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 14, 2021
                                      Berger Paints Customer Care's response
                                      Dear Valued Customer,

                                      Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                                      You can directly write to us at [protected]@bergerindia.com.

                                      We look forward to hearing from you and address your complaint.

                                      Kind Regards,

                                      Consumer Relations Team
                                      Berger Paints India Ltd.
                                      May 22, 2022
                                      Updated by prabhathnp
                                      Still its not resoveld.berger after sale support is very poor.
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                                        sidheeqakabr
                                        from Palakkad, Kerala
                                        Oct 9, 2021
                                        Resolved
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                                        Resolved

                                        In the year 2017 we got our house painted by Berger Paints thinking we will get a professional work done. Totally disappointed. next year onward i repeatedly generate many complaint but the same not solved till this time. its big big cheating .
                                        Nov 12, 2021
                                        Complaint marked as Resolved 
                                        Berger Paints customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 12, 2021
                                        Berger Paints Customer Care's response
                                        Dear Valued Customer,

                                        Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                                        You can directly write to us at [protected]@bergerindia.com.

                                        We look forward to hearing from you and address your complaint.

                                        Kind Regards,

                                        Consumer Relations Team
                                        Berger Paints India Ltd.
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