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Berger Paints Complaints & Reviews

1.3
Updated: Aug 10, 2025
Complaints 247
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54
Unresolved
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Berger Paints reviews & complaints page 5

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A
Akshata Mirji
Dec 17, 2021
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Hi,
I got my house painted last year by berger paints and the service was one of the most unprofessional service I have ever seen in my life. The workers kept spitting ghutka everywhere and the paint finishing was pathetic for such hefty sum. The paint started peeling within 3 months. Also got PU coating done where initially we were told 25 boxes would be needed but only 8 boxes were used. The bill was charged for 25 boxes. There is fungus on the walls. Got my house painted so many times, but have never faced such issues. Raising customer complaint has become bigger headache where I have been chasing them for 3 months and everytime a new person visitsour house and gives different excuses. The justification are not even consistent among the berger paint executives who visited our house. The moisuture content was 6 and was measured in front of everyoneand paint is peeling. However reason given to us by executive was moisture content is 12 and nothing can be done in the email. Expecting a strict action and resolution. The whole amount which is not a small amount is a waste and have incurred losses.
Berger Paints customer support has been notified about the posted complaint.
Nothing done by BergerPaints yet... Pathetic company
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    Sarif22
    from Karimganj, Assam
    Dec 16, 2021
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    Address: Bonomali Raod Betail Assam Karimganj pin code 788710
    Website: Berger paints

    Dear sir, mam, my home painting putty with paint my home 3 month ago berger waterproof putty damaged not good putty please check my home video Photo
    Berger Paints customer support has been notified about the posted complaint.
    Dear Valued Customer,

    Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

    You can directly write to us at [protected]@bergerindia.com.

    We look forward to hearing from you and address your complaint.

    Kind Regards,

    Consumer Relations Team
    Berger Paints India Ltd.
    Sarif22's [Complaint's author] reply, Dec 22, 2021
    Please check my House 🏠
    My house pic

    Putty with paint - Comment #3935138 - Image #0
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      S
      Sarif22
      from Karimganj, Assam
      Dec 16, 2021
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      Address: Bonomali Raod Betail Assam Karimganj pin code 788710

      Dear sir, mam, my home painting putty with paint my home 3 month ago berger waterproof putty damaged not good putty please check my home video
      Berger Paints customer support has been notified about the posted complaint.
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        B
        bergeramit
        Dec 10, 2021
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        I initially decided to get the work done from local painters however thought to take quotation from berger paint thinking i will get the quality work however now after two days i see patches at most walls and putty is not done properly I dont understand why to prefer beger paint services

        I need it fixed at earliest or else will give bad reviews on all social media platforms and will not recommend berger paint to anyone

        Will attach the photos tomorrow again if required as during night it is little difficult to capture
        Berger Paints customer support has been notified about the posted complaint.
        Dear Valued Customer,

        Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

        You can directly write to us at [protected]@bergerindia.com.

        We look forward to hearing from you and address your complaint.

        Kind Regards,

        Consumer Relations Team
        Berger Paints India Ltd.
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          S
          Subodh Silwal
          Dec 8, 2021
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          Bought berger walmasta exterior worth rs 674 from local seller, after using it we came to know that it was a expired product. We went to seller to replace it put they are not replacing nor refunding the price.
          As a consumer I know my right that seller cannot sell me the expired product.
          Here are details
          Manufacturing date- 04/21
          Recommend shelf life - 36 months
          Expiry date - 04/21
          Purchase date-12/21
          I want you to solve this as quick as possible.
          Berger Paints customer support has been notified about the posted complaint.
          Dear Valued Customer,

          Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

          You can directly write to us at [protected]@bergerindia.com.

          We look forward to hearing from you and address your complaint.

          Kind Regards,

          Consumer Relations Team
          Berger Paints India Ltd.
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            R
            Rajkumar Gupta
            from Delhi, Delhi
            Dec 6, 2021
            Resolved
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            Resolved

            Address: Rajkumar Gupta, Mobile no. 9321449393- A603, Shreeganesh Residency Indralok Phase 2 Bhayander East 401105

            I have chooses Berger Paints for my internal painting work in this regard i have paid Rs. 2950/- on 17 Nov 2021 for site maintenance charges i go the receipt from Berger paint vide Transaction Ref No.-098202.

            They have assign once contractor thereafter it is very surprise that not a single Engineer visit and check about painting site.

            It seems that i have given this assignment to contractor instead Berger Paints. I am not aware how can i get the warranty and with whom i will contact if any issue arises on painting.

            i have not seen such type of "Deficiency of Services" from any other branded paint company.
            I have required compensation otherwise I am filling suit in Consumer court against the Berger Paints.
            Jan 7, 2022
            Complaint marked as Resolved 
            Berger Paints customer support has been notified about the posted complaint.
            Verified Support
            Dec 07, 2021
            Berger Paints Customer Care's response
            Dear Valued Customer,

            Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

            You can directly write to us at [protected]@bergerindia.com.

            We look forward to hearing from you and address your complaint.

            Kind Regards,

            Consumer Relations Team
            Berger Paints India Ltd.
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              N
              Neelabh Pandit
              from Indore, Madhya Pradesh
              Dec 6, 2021
              Resolved
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              Resolved

              Address: 6, Parmanand Lambarrdar Marg Near All India Radio

              I got my house painted 3years back. The interior paint was guaranteed for 5 years while exterior for 7 years. Now I have been trying to contact the person who supervised the paint for last 3 months but he is not picking my phone. There is water proofing problem which needs to be solved soon.
              Jan 7, 2022
              Complaint marked as Resolved 
              Berger Paints customer support has been notified about the posted complaint.
              Verified Support
              Dec 06, 2021
              Berger Paints Customer Care's response
              Dear Valued Customer,

              Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

              You can directly write to us at [protected]@bergerindia.com.

              We look forward to hearing from you and address your complaint.

              Kind Regards,

              Consumer Relations Team
              Berger Paints India Ltd.
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                P
                parekh dilip
                Nov 26, 2021
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                Address: Kolkata

                Old Complain no.SR[protected]th march, 2020.
                Your company Berger Paints appointed painter Mr.Dattatray Sudke, and Supervisor Mr.Niraj both not prepared.Completion report as work is not satisfactory done as 20 months of my painting work is passed. I think I am being cheated by painter and supervisor...

                At present painting on wall started big bubbles. My painted 2 cupboards .colours are piling off...With the trust on Berger paint company I have paid more money than local painters.for all paintings..
                Does your company is liable to get painted satisfactory to Customer? As contractor and Supervisor Mr.Dattatraya Sudke and MR. Niraj iare appointed by your company..

                REPEAT, DO BERGER PAINT COMPANY GIVE SATISFACTION GUARANTEED COLOURS MATERIALS ACCORDING TO PROPERTY OF WALL, CEILING ?

                IS IT NOT DUTY TO CHECK MOISTURE ON WALLS / CEILINGS BY EITHER SUPERVISOR OR CONTRACTOR AND THE PAINTING SHOULD START?

                Berger India Paints Ltd is second largest paint industry in India that offers wide range of paints with superior quality.

                But they have Uthethical worker, unprofessional, Painting quality is not checked and corrected by the supervisor as per commitment.

                Unprofessional Berger Paint Experts

                Berger paint expert are truly unprofessional and ruin Berger Paint Company name all over the world..

                I WOULD LIKE TO ASK, What Marketing Managers are doing ? No satisfactory report of my complaint is published after repeated complaints ?

                I Dilip Parekh request to take this matter on priority and sort out my spoiled paintings.

                MY Contact no. [protected]

                DD
                Berger paint company likes to collect complaints, Company does not like to solve complaints. COSTUMER CARE JUST GIVE COMPLAIN Nos. THEY HAVE NO POWER TO CONVEY THE COMPLAINTS.
                VERY SAD. MARKETING MANAGERS ARE SLEEPPING. THEY DON'T BOTHER ABOUT REPUTATION OF THE BERGER PAINT COMPANY.

                my contact no. [protected]
                Berger Paints customer support has been notified about the posted complaint.
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                  S
                  saigekan
                  Nov 14, 2021
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                  Address: Vrindavanam,III-396

                  We have done the painting works at our house in Kuzhalmannam, Palakkad using berger products vide Berger lead ID[protected] during the year 2019 and found deffective in certain areas which no one is taking care inspite of our several phone calls to your representatives in the area

                  Please contact Ajith Babu at [protected]
                  Berger Paints customer support has been notified about the posted complaint.
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                    S
                    Saxena B K
                    from Lucknow, Uttar Pradesh
                    Nov 11, 2021
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                    Address: B K Saxena 7 /581 /13 SECTOR 7 VIKAS NAGAR LUCKNOW 226022

                    The work of waterproofing is not satisfactory. One pending quote is yet not being done.
                    The repair work attended so poorly that it has given a shabby look to the whole roof.
                    Nowhere it appears that work is done by a reputed company like you.
                    Pl. Get the pending quote done immediately.
                    Berger Paints customer support has been notified about the posted complaint.
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                      P
                      parekh dilip
                      Nov 8, 2021
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                      Address: 425ratanabadbldg, Tukaram Javji rd. Grant road west.

                      Your company Berger Paints appointed painter Mr.Dattatray Sudke, and Supervisor Mr.Niraj both not prepared.Completion report as work is not satisfactory done as 20 months of my painting work is passed. I think I am being cheated by painter and supervisor...

                      At present painting on wall started big bubbles. My painted 2 cupboards .colours are piling off...With the trust on Berger paint company I have paid more money than local painters.for all paintings..
                      Does your company is liable to get painted satisfactory to Customer? As contractor and Supervisor Mr.Dattatraya Sudke and MR. Niraj iare appointed by your company..

                      REPEAT, DO BERGER PAINT COMPANY GIVE SATISFACTION GUARANTEED COLOURS MATERIALS ACCORDING TO PROPERTY OF WALL, CEILING ?
                      IS IT NOT DUTY TO CHECK MOISTURE ON WALLS / CEILINGS BY EITHER SUPERVISOR OR CONTRACTOR AND THE PAINTING SHOULD START?

                      Berger India Paints Ltd is second largest paint industry in India that offers wide range of paints with superior quality.
                      But they have Uthethical worker, unprofessional, Painting quality is not checked and corrected by the supervisor as per commitment.
                      Unprofessional Berger Paint Experts
                      Berger paint expert are truly unprofessional and ruin Berger Paint Company name all over the world..

                      I WOULD LIKE TO ASK, What Marketing Managers are doing ? No satisfactory report of my complaint is published after repeated complaints ?

                      I Dilip Parekh request to take this matter on priority and sort out my spoiled paintings.
                      MY Contact no. [protected]
                      DD
                      Berger Paints customer support has been notified about the posted complaint.
                      Berger paint company likes to collect complaints, Company does not like to solve complaints. COSTUMER CARE JUST GIVE COMPLAIN Nos. THEY HAVE NO POWER TO CONVEY THE COMPLAINTS.
                      VERY SAD. MARKETING MANAGERS ARE SLEEPPING. THEY DON'T BOTHER ABOUT REPUTATION OF THE BERGER PAINT COMPANY.

                      my contact no. [protected]
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                        V
                        versha sinha
                        Nov 8, 2021
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                        Address: 515 new Mumfordganj.Prayagraj

                        Consumer id- LD[protected]
                        Location - prayagraj
                        Complaints:
                        1-the painting work Is not completed in promised time... The work is still not started post diwali vacations
                        The customer is left with dirty floors, scattered house in middle of festival.
                        * Half the payment being taken .before completion of work.
                        customer executive and contractor only promises but do nothing
                        I m left with a functions n guest in 4 days n incomplete painting of house.
                        Nothing is done as promised in xpress painting advertising.
                        Highly disappointed n frustrated customer
                        Contact no . [protected]
                        Berger Paints customer support has been notified about the posted complaint.
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                          G
                          GargMahesh
                          from Bathinda, Punjab
                          Nov 1, 2021
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                          Address: Bathinda (punjab)

                          Misbehave by your staff Anuj kumar of bathinda depot, I had already register my compalint thru customer care, but till date no response from your side

                          [protected]
                          Berger Paints customer support has been notified about the posted complaint.
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                            R
                            rajneesh2929
                            from Hisar, Haryana
                            Oct 31, 2021
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                            At my newly constructed house, for the paint job i gave opportunity to berger for its brand value...prior to start of work everything explained was on another level...relying on which we decided to go for berger...but the day they started working...it was observed that the people who are on site are not at all trained and they just pass time the whole day...their work is not at all upto the bechmark of berger...representative of berger hire local contractor for work, they just outsource and do not provide quality work...on repeated complaints no one is comi v forward for the issues faced...finishing done by them has no definition one can easily see with naked eyes the lines and marks on finished wall. Very very 👎 experience with berger...work still going on but we wont recommed for berger to anyone .
                            Berger Paints customer support has been notified about the posted complaint.
                            Dear Valued Customer,

                            Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                            You can directly write to us at [protected]@bergerindia.com.

                            We look forward to hearing from you and address your complaint.

                            Kind Regards,

                            Consumer Relations Team
                            Berger Paints India Ltd.
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                              S
                              Suresh Shivaji Bhosle
                              from Pune, Maharashtra
                              Oct 26, 2021
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                              Date of incident - 5 Mar 21,

                              Mr Dhananjay Shinde ([protected]).

                              My self Major Suresh Shivaji Bhosle, was deposited a cheque No 095851 dt 5 Mar 21 for Rs is 4130/- with your representative ([protected]) for paining of my flat and the same has been credited in your account also. Since that time our entire family got infected with COVID and we lost of 2 members, that why we cancelled schedule paining, since than we continuously requesting to refund money. Pl refund my money in following account, KOTAK MAHINDRA BAND, IFSC code - KKKBK0000721,
                              A/C No [protected] on PRIORITY.
                              Berger Paints customer support has been notified about the posted complaint.
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                                Rishabh4543
                                from Ranchi, Jharkhand
                                Oct 26, 2021
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                                Address: Ranchi

                                Poor services from Berger paints. Money taken and not completed the work from last 5 months. Even poor services from customer support. Even filing repeated complaints on customer services only false hope has been given.
                                My complaint no are:
                                Dated: Referral code for your Lead ID LD[protected] is A7E7RE. 28Jun 21
                                2(.) COMPLAINT NO SR[protected] FOR PROBLEM XP LEAD HAS BEEN REGISTERED ON DATE[protected].
                                3(.) complaint Number: SR 2105–00005671 dated 12 Sep 21.

                                Kindly take up the case and my money should be returned.
                                Regards
                                Berger Paints customer support has been notified about the posted complaint.
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                                  prabhathnp
                                  from Thrissur, Kerala
                                  Oct 12, 2021
                                  Resolved
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                                  Resolved

                                  Address: Nandiyil house thalikulam 8943332516

                                  It is not yet resolved. Their representative called and recommend washing the wall. my concern about they provided an antifungal warranty but it's affected fungal. if it's for For washing each year instead o[censored]sing this antifungal paint. I can use normally washable of spending this much money for Berger paints. It's cheating to customers.
                                  +2 photos
                                  Nov 14, 2021
                                  Complaint marked as Resolved 
                                  Berger Paints customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 14, 2021
                                  Berger Paints Customer Care's response
                                  Dear Valued Customer,

                                  Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                                  You can directly write to us at [protected]@bergerindia.com.

                                  We look forward to hearing from you and address your complaint.

                                  Kind Regards,

                                  Consumer Relations Team
                                  Berger Paints India Ltd.
                                  May 22, 2022
                                  Updated by prabhathnp
                                  Still its not resoveld.berger after sale support is very poor.
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                                    sidheeqakabr
                                    from Palakkad, Kerala
                                    Oct 9, 2021
                                    Resolved
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                                    Resolved

                                    In the year 2017 we got our house painted by Berger Paints thinking we will get a professional work done. Totally disappointed. next year onward i repeatedly generate many complaint but the same not solved till this time. its big big cheating .
                                    Nov 12, 2021
                                    Complaint marked as Resolved 
                                    Berger Paints customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 12, 2021
                                    Berger Paints Customer Care's response
                                    Dear Valued Customer,

                                    Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                                    You can directly write to us at [protected]@bergerindia.com.

                                    We look forward to hearing from you and address your complaint.

                                    Kind Regards,

                                    Consumer Relations Team
                                    Berger Paints India Ltd.
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                                      Akshay G Nair
                                      Oct 7, 2021
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                                      We have painted our house with berger paints and berger paints easy clean was used for interiors. But when water falls on the walls there will be dents and marks in the wall which is very bad and when we tried to clean that marks it became worse...then what's this easy cleans purpose.. company claims that the dirts in the wall could be easily cleaned with this buy I feel like I'm cheaten by them.
                                      Berger Paints customer support has been notified about the posted complaint.
                                      Dear Valued Customer,

                                      Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                                      You can directly write to us at [protected]@bergerindia.com.

                                      We look forward to hearing from you and address your complaint.

                                      Kind Regards,

                                      Consumer Relations Team
                                      Berger Paints India Ltd.
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                                        Address: Sindgi

                                        My self ashok sunagar iam from karanataka state bijipur dist sindgi taluka and iam berger paint dealer and my shop name is ashok Trader's and my contact number is [protected] my complaint is berger dispenser is not and mixing machine also not working and my order is not taken...
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