Claimed

Berger Paints Complaints & Reviews

1.2
Updated: Mar 31, 2026
Complaints 253
Resolved
54
Unresolved
199
Contacts

File a complaint to Berger Paints

Having problems with Berger Paints?

File a complaint and get it resolved by Berger Paints customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Berger Paints reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akshsy Sangle
Jan 15, 2022
Report
Copy

Address: Bhiwandi

Mr Rajesh Sapkale & Prabhakar Gayakwad your painting contractors have cheated us on our site at Bhiwandi Bhumi World. Its More than 40000 sqft 3 floor site for which shade were selected from Emulsion Base, contractor completed 1st floor with Emulsion paints, and 1st & 2nd floors coloring he used Distemper paint, and climes to used Emulsion paint.. There were all untrained labor, No equipments of your berger were used against which we had complained on 5th January 2022 on call for which they had NO RESPONSE. When we called services center for it they said your issue is solved. No person from berger visited the place nor anyone called me.. and it was marked solved. After completing about this automatically solved issue Vind Desai sir visited the place understood the problem, clicked photos but has not submitted any observations report on this.. we find this very unprofessional. There is some manipulation happening in your internal team to hide someones mistakes. We want your kind attention on this and a mail or call for the next action.
Berger Paints customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    a naveen
    Jan 12, 2022
    Report
    Copy

    Address: anaiyur, madurai

    I used berger paint for my newly constructed house. with in a week air bubbles are there in few places.
    Berger Paints customer support has been notified about the posted complaint.
    Dear Valued Customer,

    Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

    You can directly write to us at [protected]@bergerindia.com.

    We look forward to hearing from you and address your complaint.

    Kind Regards,

    Consumer Relations Team
    Berger Paints India Ltd.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      NITIN SPOLIA
      from Delhi, Delhi
      Jan 11, 2022
      Report
      Copy

      Address: Faridabad

      Dear Berger
      You all seem to be working on auto mode as no one is willing to resolve the complain raised for work done in faridabad.
      Got waterproofing done with 5 years warranty from your executive but within an year seepage visible again and no one wants to fix.
      Berger Paints customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        U
        Urmita
        Dec 27, 2021
        Report
        Copy

        Address: Kolkata
        Website: shop.bergerpaints.com

        I ordered 2 stencils from shop.bergerpaints.com on 21st December 2021 3:34 pm.
        But the order has not even been shipped yet, let alone actually delivered. Now I am fearing if it will even get delivered. I cannot find how to cancel the order and I cannot find how to get them to ship the order either. Called customer care few times, they always say wait 2 more days, it will get delivered but the order is not getting shipped still. And I am starting to fear I will keep waiting and it will not come.
        I want my order of stencils to get delivered to me ASAP.

        Order id: BPECOMOD20216935
        Order date : Dec 21, 2021 3:34:30 PM
        Items:
        Berger Silk Designzz Chakra Plastic Stencil 7.87 x 7.87 inches
        And
        Stencil - Flying Bird - 16.53 inches x 11.69 inches
        Total: 837/-
        Berger Paints customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          naina burman
          Dec 27, 2021
          Report
          Copy

          Address: 18/1a Charu Avenue Tollygunge

          Job assigned dated 9th December .till now on 27th December not even 50, % work been done. One labour has been assigned. Who leaves every day by 1, 30pm.
          I was assured to complete the job within 15days . My flat is 440sqft space only. Now after covering 20days not even half job done how long I have to suffer? Workers have destroyed my master bed my wall palmets while working now they refuse to repair.

          Debasish and Subhajit Kolkata are my Berger managers
          Berger Paints customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            bergerisbad
            from Thiruvananthapuram, Kerala
            Dec 23, 2021
            Resolved
            Report
            Copy
            Resolved

            Berger paints had done some work in my house around August. One week after that we started to see black spots and fungus appear on all the wood that they finished. We had complained to them many times but there is still no resolution. You can even see pencil marks of where they should have sanded and finished still present.
            Jan 29, 2022
            Complaint marked as Resolved 
            Berger Paints customer support has been notified about the posted complaint.
            Verified Support
            Dec 29, 2021
            Berger Paints Customer Care's response
            Dear Valued Customer,

            Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

            You can directly write to us at [protected]@bergerindia.com.

            We look forward to hearing from you and address your complaint.

            Kind Regards,

            Consumer Relations Team
            Berger Paints India Ltd.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Akshata Mirji
              Dec 17, 2021
              Report
              Copy

              Hi,
              I got my house painted last year by berger paints and the service was one of the most unprofessional service I have ever seen in my life. The workers kept spitting ghutka everywhere and the paint finishing was pathetic for such hefty sum. The paint started peeling within 3 months. Also got PU coating done where initially we were told 25 boxes would be needed but only 8 boxes were used. The bill was charged for 25 boxes. There is fungus on the walls. Got my house painted so many times, but have never faced such issues. Raising customer complaint has become bigger headache where I have been chasing them for 3 months and everytime a new person visitsour house and gives different excuses. The justification are not even consistent among the berger paint executives who visited our house. The moisuture content was 6 and was measured in front of everyoneand paint is peeling. However reason given to us by executive was moisture content is 12 and nothing can be done in the email. Expecting a strict action and resolution. The whole amount which is not a small amount is a waste and have incurred losses.
              Berger Paints customer support has been notified about the posted complaint.
              Nothing done by BergerPaints yet... Pathetic company
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sarif22
                from Karimganj, Assam
                Dec 16, 2021
                Report
                Copy

                Address: Bonomali Raod Betail Assam Karimganj pin code 788710
                Website: Berger paints

                Dear sir, mam, my home painting putty with paint my home 3 month ago berger waterproof putty damaged not good putty please check my home video Photo
                Berger Paints customer support has been notified about the posted complaint.
                Dear Valued Customer,

                Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                You can directly write to us at [protected]@bergerindia.com.

                We look forward to hearing from you and address your complaint.

                Kind Regards,

                Consumer Relations Team
                Berger Paints India Ltd.
                Sarif22's [Complaint's author] reply, Dec 22, 2021
                Please check my House 🏠
                My house pic
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sarif22
                  from Karimganj, Assam
                  Dec 16, 2021
                  Report
                  Copy

                  Address: Bonomali Raod Betail Assam Karimganj pin code 788710

                  Dear sir, mam, my home painting putty with paint my home 3 month ago berger waterproof putty damaged not good putty please check my home video
                  Berger Paints customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    bergeramit
                    Dec 10, 2021
                    Report
                    Copy

                    I initially decided to get the work done from local painters however thought to take quotation from berger paint thinking i will get the quality work however now after two days i see patches at most walls and putty is not done properly I dont understand why to prefer beger paint services

                    I need it fixed at earliest or else will give bad reviews on all social media platforms and will not recommend berger paint to anyone

                    Will attach the photos tomorrow again if required as during night it is little difficult to capture
                    Berger Paints customer support has been notified about the posted complaint.
                    Dear Valued Customer,

                    Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                    You can directly write to us at [protected]@bergerindia.com.

                    We look forward to hearing from you and address your complaint.

                    Kind Regards,

                    Consumer Relations Team
                    Berger Paints India Ltd.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Subodh Silwal
                      Dec 8, 2021
                      Report
                      Copy

                      Bought berger walmasta exterior worth rs 674 from local seller, after using it we came to know that it was a expired product. We went to seller to replace it put they are not replacing nor refunding the price.
                      As a consumer I know my right that seller cannot sell me the expired product.
                      Here are details
                      Manufacturing date- 04/21
                      Recommend shelf life - 36 months
                      Expiry date - 04/21
                      Purchase date-12/21
                      I want you to solve this as quick as possible.
                      Berger Paints customer support has been notified about the posted complaint.
                      Dear Valued Customer,

                      Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                      You can directly write to us at [protected]@bergerindia.com.

                      We look forward to hearing from you and address your complaint.

                      Kind Regards,

                      Consumer Relations Team
                      Berger Paints India Ltd.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rajkumar Gupta
                        from Delhi, Delhi
                        Dec 6, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Rajkumar Gupta, Mobile no. 9321449393- A603, Shreeganesh Residency Indralok Phase 2 Bhayander East 401105

                        I have chooses Berger Paints for my internal painting work in this regard i have paid Rs. 2950/- on 17 Nov 2021 for site maintenance charges i go the receipt from Berger paint vide Transaction Ref No.-098202.

                        They have assign once contractor thereafter it is very surprise that not a single Engineer visit and check about painting site.

                        It seems that i have given this assignment to contractor instead Berger Paints. I am not aware how can i get the warranty and with whom i will contact if any issue arises on painting.

                        i have not seen such type of "Deficiency of Services" from any other branded paint company.
                        I have required compensation otherwise I am filling suit in Consumer court against the Berger Paints.
                        Jan 7, 2022
                        Complaint marked as Resolved 
                        Berger Paints customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 07, 2021
                        Berger Paints Customer Care's response
                        Dear Valued Customer,

                        Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                        You can directly write to us at [protected]@bergerindia.com.

                        We look forward to hearing from you and address your complaint.

                        Kind Regards,

                        Consumer Relations Team
                        Berger Paints India Ltd.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Neelabh Pandit
                          from Indore, Madhya Pradesh
                          Dec 6, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 6, Parmanand Lambarrdar Marg Near All India Radio

                          I got my house painted 3years back. The interior paint was guaranteed for 5 years while exterior for 7 years. Now I have been trying to contact the person who supervised the paint for last 3 months but he is not picking my phone. There is water proofing problem which needs to be solved soon.
                          Jan 7, 2022
                          Complaint marked as Resolved 
                          Berger Paints customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 06, 2021
                          Berger Paints Customer Care's response
                          Dear Valued Customer,

                          Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                          You can directly write to us at [protected]@bergerindia.com.

                          We look forward to hearing from you and address your complaint.

                          Kind Regards,

                          Consumer Relations Team
                          Berger Paints India Ltd.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            parekh dilip
                            Nov 26, 2021
                            Report
                            Copy

                            Address: Kolkata

                            Old Complain no.SR[protected]th march, 2020.
                            Your company Berger Paints appointed painter Mr.Dattatray Sudke, and Supervisor Mr.Niraj both not prepared.Completion report as work is not satisfactory done as 20 months of my painting work is passed. I think I am being cheated by painter and supervisor...

                            At present painting on wall started big bubbles. My painted 2 cupboards .colours are piling off...With the trust on Berger paint company I have paid more money than local painters.for all paintings..
                            Does your company is liable to get painted satisfactory to Customer? As contractor and Supervisor Mr.Dattatraya Sudke and MR. Niraj iare appointed by your company..

                            REPEAT, DO BERGER PAINT COMPANY GIVE SATISFACTION GUARANTEED COLOURS MATERIALS ACCORDING TO PROPERTY OF WALL, CEILING ?

                            IS IT NOT DUTY TO CHECK MOISTURE ON WALLS / CEILINGS BY EITHER SUPERVISOR OR CONTRACTOR AND THE PAINTING SHOULD START?

                            Berger India Paints Ltd is second largest paint industry in India that offers wide range of paints with superior quality.

                            But they have Uthethical worker, unprofessional, Painting quality is not checked and corrected by the supervisor as per commitment.

                            Unprofessional Berger Paint Experts

                            Berger paint expert are truly unprofessional and ruin Berger Paint Company name all over the world..

                            I WOULD LIKE TO ASK, What Marketing Managers are doing ? No satisfactory report of my complaint is published after repeated complaints ?

                            I Dilip Parekh request to take this matter on priority and sort out my spoiled paintings.

                            MY Contact no. [protected]

                            DD
                            Berger paint company likes to collect complaints, Company does not like to solve complaints. COSTUMER CARE JUST GIVE COMPLAIN Nos. THEY HAVE NO POWER TO CONVEY THE COMPLAINTS.
                            VERY SAD. MARKETING MANAGERS ARE SLEEPPING. THEY DON'T BOTHER ABOUT REPUTATION OF THE BERGER PAINT COMPANY.

                            my contact no. [protected]
                            Berger Paints customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              saigekan
                              Nov 14, 2021
                              Report
                              Copy

                              Address: Vrindavanam,III-396

                              We have done the painting works at our house in Kuzhalmannam, Palakkad using berger products vide Berger lead ID[protected] during the year 2019 and found deffective in certain areas which no one is taking care inspite of our several phone calls to your representatives in the area

                              Please contact Ajith Babu at [protected]
                              Berger Paints customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Saxena B K
                                from Lucknow, Uttar Pradesh
                                Nov 11, 2021
                                Report
                                Copy

                                Address: B K Saxena 7 /581 /13 SECTOR 7 VIKAS NAGAR LUCKNOW 226022

                                The work of waterproofing is not satisfactory. One pending quote is yet not being done.
                                The repair work attended so poorly that it has given a shabby look to the whole roof.
                                Nowhere it appears that work is done by a reputed company like you.
                                Pl. Get the pending quote done immediately.
                                Berger Paints customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  parekh dilip
                                  Nov 8, 2021
                                  Report
                                  Copy

                                  Address: 425ratanabadbldg, Tukaram Javji rd. Grant road west.

                                  Your company Berger Paints appointed painter Mr.Dattatray Sudke, and Supervisor Mr.Niraj both not prepared.Completion report as work is not satisfactory done as 20 months of my painting work is passed. I think I am being cheated by painter and supervisor...

                                  At present painting on wall started big bubbles. My painted 2 cupboards .colours are piling off...With the trust on Berger paint company I have paid more money than local painters.for all paintings..
                                  Does your company is liable to get painted satisfactory to Customer? As contractor and Supervisor Mr.Dattatraya Sudke and MR. Niraj iare appointed by your company..

                                  REPEAT, DO BERGER PAINT COMPANY GIVE SATISFACTION GUARANTEED COLOURS MATERIALS ACCORDING TO PROPERTY OF WALL, CEILING ?
                                  IS IT NOT DUTY TO CHECK MOISTURE ON WALLS / CEILINGS BY EITHER SUPERVISOR OR CONTRACTOR AND THE PAINTING SHOULD START?

                                  Berger India Paints Ltd is second largest paint industry in India that offers wide range of paints with superior quality.
                                  But they have Uthethical worker, unprofessional, Painting quality is not checked and corrected by the supervisor as per commitment.
                                  Unprofessional Berger Paint Experts
                                  Berger paint expert are truly unprofessional and ruin Berger Paint Company name all over the world..

                                  I WOULD LIKE TO ASK, What Marketing Managers are doing ? No satisfactory report of my complaint is published after repeated complaints ?

                                  I Dilip Parekh request to take this matter on priority and sort out my spoiled paintings.
                                  MY Contact no. [protected]
                                  DD
                                  Berger Paints customer support has been notified about the posted complaint.
                                  Berger paint company likes to collect complaints, Company does not like to solve complaints. COSTUMER CARE JUST GIVE COMPLAIN Nos. THEY HAVE NO POWER TO CONVEY THE COMPLAINTS.
                                  VERY SAD. MARKETING MANAGERS ARE SLEEPPING. THEY DON'T BOTHER ABOUT REPUTATION OF THE BERGER PAINT COMPANY.

                                  my contact no. [protected]
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    versha sinha
                                    Nov 8, 2021
                                    Report
                                    Copy

                                    Address: 515 new Mumfordganj.Prayagraj

                                    Consumer id- LD[protected]
                                    Location - prayagraj
                                    Complaints:
                                    1-the painting work Is not completed in promised time... The work is still not started post diwali vacations
                                    The customer is left with dirty floors, scattered house in middle of festival.
                                    * Half the payment being taken .before completion of work.
                                    customer executive and contractor only promises but do nothing
                                    I m left with a functions n guest in 4 days n incomplete painting of house.
                                    Nothing is done as promised in xpress painting advertising.
                                    Highly disappointed n frustrated customer
                                    Contact no . [protected]
                                    Berger Paints customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      GargMahesh
                                      from Bathinda, Punjab
                                      Nov 1, 2021
                                      Report
                                      Copy

                                      Address: Bathinda (punjab)

                                      Misbehave by your staff Anuj kumar of bathinda depot, I had already register my compalint thru customer care, but till date no response from your side

                                      [protected]
                                      Berger Paints customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        rajneesh2929
                                        from Hisar, Haryana
                                        Oct 31, 2021
                                        Report
                                        Copy

                                        At my newly constructed house, for the paint job i gave opportunity to berger for its brand value...prior to start of work everything explained was on another level...relying on which we decided to go for berger...but the day they started working...it was observed that the people who are on site are not at all trained and they just pass time the whole day...their work is not at all upto the bechmark of berger...representative of berger hire local contractor for work, they just outsource and do not provide quality work...on repeated complaints no one is comi v forward for the issues faced...finishing done by them has no definition one can easily see with naked eyes the lines and marks on finished wall. Very very 👎 experience with berger...work still going on but we wont recommed for berger to anyone .
                                        Berger Paints customer support has been notified about the posted complaint.
                                        Dear Valued Customer,

                                        Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

                                        You can directly write to us at [protected]@bergerindia.com.

                                        We look forward to hearing from you and address your complaint.

                                        Kind Regards,

                                        Consumer Relations Team
                                        Berger Paints India Ltd.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit