Dear Sir, Myself Chandrabhanu Das from Cuttack Dist, Odisha.I choose Berger pu roof coat to shield my roof leakage and did that by the help of technical team.I purchased 5 buckets(20 ltr each) on Jan 2020 and completed the application by February.During purchase, the shop keeper and the Berger team employee convince me about the gurantee n warranty of the product and told me they ll provide the gurantee paper by 10 to 15 days.But latterly they didn't.Everything was going on smoothly but after 8 months again i found leakage on those same points.I informed those to the shop keeper and Berger team employee Mr Biswajeet but they didn't respond me.Like this 4 to 5 months passed away and now i m suffering a lot now. Total 45, 000 rupees i hv spent is worthless now.I also have the conversation recording with Mr Biswajeet which i can represent for any kind of proof, i[censored] need.I am attaching some pictures and my purchase bill here.Plz find it and do the needful asap.
Regards,
Chandrabhanu Das.
Berger Paints customer support has been notified about the posted complaint.
Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.
You can directly write to us at [protected]@bergerindia.com.
We look forward to hearing from you and address your complaint.
Kind Regards,
Consumer Relations Team
Berger Paints India Ltd.