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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025

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So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: Gaya, Bihar, 823001

Consumer number- VK 13617
Sir I'm not receiving my subsidiary amount from june 2016.Last subsidiary amount received in may 2016. Please take further action as soon as possible. I also complain on our tool free number but they only show sympathy and no any solution came.
Another issue, My Aadhar card number is not link with the our website, and our agency M. S GAS GHAR CHANDAUTI (Distribution code-117699) not showing any responsibility. So please take action to solve my problem as soon as possible.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110070

Dear sir,
I am Dayamoy Kabiraj consumer of BPCL. I would like to inform you and register my complaint. 31st march 2017 I transferred my connection from Delhi to west Bengal (Consumer number which was 34507522 Shyamji Enterprises). I submitted BPCL transfer letter submit in my local distributor (IOC) But still I haven't get a connection yet. Now I am facing a lot of problems without cooking gas. When they make a letter they mistake SV Number not correct that's why I couldn't get the connection. I called so many time to shyamji enterprise but they didn't pick the call and I send my brother to their office but no response.
I request you sir, please give me suggestion an inquiry in this matter it's very urgent Do favor with me, as soon as possible.
Thank you very much,
Dayamoy Kabiraj
Contact number-- [protected]
Email-- [protected]@rediffmail.com

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Address: New Delhi, Delhi

I got diesel filled in my car from ring road petrol pump at south ex, after driving few kilometeres I had a loud sound in my car, after taking it to my regular mechanic he checked its diesel filter in which quality of diesel was poor and had traces of dust visible. I have heard similar complaints from my friends and family lately. It's a rising cause, I request you to keep a check on your petrol pumps.

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Address: 822110

Thank you for using State Bank Internet Banking. Your Transaction Ref No IGABIDGTF4 for Rs.700.15 on 18-May-17 10:40
I want the money refunded to my account.

Gas agency is telling we are helpless. There are so many people who did online payment in February, did not get the money back.

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Address: Nashik, Maharashtra, 422007

Today i found ur petrol pump vinod auto selling petrol at rs. 76.03 as against rs.73.97 in nashik city. I want to know what action ur going to take against this dealer. On 16 may petrol became cheap by rs.2.16/- however when i told his employee he said price is increased by rs. 2/- per liter last night. I showed current price to him on my smart phone. But he ignored it. So i am lodgeing the complaint.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

May 18, 2017

Updated by Adwait Supriya Agashe Today I found ur petrol pump Vinod Auto selling petrol at Rs. 76.03 as against Rs.73.97 in Nashik city. I want to know what action ur going to take against this Dealer.On 16 May petrol became cheap by Rs.2.16/-

May 18, 2017

Updated by Adwait Supriya Agashe Dealer Sameer Kapoor
Mobile No. [protected]

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Address: Uttar Dinajpur, West Bengal, 733209

Dear sir what is position of my complain no 1905304 please contact to me responsible author

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Address: North 24 Parganas, West Bengal, 700121

Website: bpcl

No action has been taken till now.
No any one call me to solve the problem.

My consumer no- 9457, Distributer name- Sainik Gas, code- 112364. Barracklore, W.B
My complain was that, my Aadhaar no[protected] has been linked with another consumer no 1769 erroneously by Distributer on last yr Jun 2017 and all the subsidy not been credited after that.
Despite my repited request no action has been taken for that.
Big question is, any responsibility are in this oil coy or not ? After all, will my complain be solve or not ?
Why spending huge money for those employees in customer care? Tell me why not saying this coy is bogus ?

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1) with in how many days, a new connection should be provided by the dealer to the customer?
2)what are the conditions to give a new gas connection ?
3) what are the proedures/steps followed to give anew gas connection ?

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Address: Kolkata, West Bengal, 700048

Sir,
I have booked a gas through auto booking system of bharat gas on 14.05 17 vide no. 9105. Today it is 17 of may but till date no gas delivered. I have contacted office but they have asked me to call delivery boy. But delivery boy is also asking me to call office. I have asked them why gas has not been delivered as challan has been generated but no answer received from them. I have repeatedly asking them to help me out as i have two small kids and burnt patient at home but they have misbehaved and cut the phone. They don't received phone also.

I request you to help me out from this harassment. Please find the details of gas supplier : city gas salt lake city sc-ii kol[protected], 23595376

My detais : prativa saha ; cons. No. 18099, sv no. :[protected]

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

May 24, 2017

Updated by prativasaha sir,
Please note that till date I have not received gas cylinder from my LPG distributor. AlthoughSMS received on my registered mobile that GAS delivered on 20-05 .

please do the needful.

May 30, 2017

Updated by prativasaha no message or call received from the BPCL .

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Address: Mumbai City, Maharashtra, 400104

As Petrol prices are revised in bi-weekly, the last price revised was on 16th May, 2017. According to the revision, petrol price in Mumbai should be Rs. 74.53/liter. However, a Bharat Petrol Pump in On S.V.Road, Goregaon West is charging petrol at 76.92/liter.
After communicating with the Manager of the petrol pump, he told me that petrol price were revised again and the latest were effective from 17th May, 2017 mid-night. He also added that petrol price changes daily now. However as per the news, daily price change of petrol is not applicable in Mumbai.
When I told him this, than he started saying that the petrol pumps are set with the price and those can't be wrong.
I found it a little fishy at that point, hence I started researching about it online and found that the petrol price in Mumbai are Rs. 74.53/liter and not Rs.76.92/liter

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Address: 600020

On Sunday 14th May 2017, I was about to fill petrol for 100 Rs. and asked whether card would work at Bharat Petroleum Fuel Station at Sardar Patel Rd, Gandhi Nagar, Besant Nagar, Chennai. They say they accept cards only 150 Rs. and above. So I filled petrol for 150 Rs. I was in a hurry, So I left the place. After leaving the place, I could notice in meter that the petrol filled is very less about Rs.100. They have cheated me of Rs.50

May 20, 2017

Complaint marked as Resolved

I got a call directly from the manager of the petrol bunk and he asked details regarding it and asked me to come in person to compensate the same. I went to the petrol bunk. They filled the petrol for the same. Thanks for BPCL for resolving the issue.

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Address: Nagpur, Maharashtra, 440013

Website: bharat

Dear BPCL,

I have not received my gas subsidy in my SBI bank account -AC.No. [protected]. Cylinder was delivered on 24/03/17 time 5:13:56 pm. Subsidy amount of Rs. 340.48 for LPG also transfer by you vide cash memo no. 123342 has failed, but due to some technical reason my adhaar card is delinked with my account number, so applied for new addhaar card and got the new addhaar no. also I linked with account number and with Arun gas agency Ravinagar branch Nagpur.Request you to resend my subsidy amount of Rs.340.48 for LPG in my bank account. Email ID: sikdar.[protected]@rediffmail.com

Please look into matter and transfer my gas subsidy in my bank account.
Thanks & regards
Narottam Nikhil Sikdar
[protected].

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Address: Chennai, Tamil Nadu, 600118

Dear sir/ madam I am Chennai while traveling to Tirunelveli I am more than 5 years customer of BPCL regularly filling deisel & petrol TVS bunk located vannarapettai, Tirunelveli. Last time I filled deisel 4ltrs. But it shows low I asked that service boys they told me we don't know anything. I strongly told them I will compliant your management then finally they all accepted them fault and told me what they are doing fraudulent. All servants forcing to give daily Rs.200/- supervisor 2nos. Are there and manager also doing some Frau activities like testing petrol so manager also support supervisors.

Kindly take necessary actions immediately with this fraud activities and stop like Frau other customers like me.

I hope you will support us (customers), don't spoil your company name.

Thank you,
J.Gokul Rao
Customer.

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Address: 110001

Website: Bharat Petroleum

I purchased Petrol from Anand Filling Station Babba Kharak Sing Marg New Delhi 110001. on 14th may 2017 for RS. 1000. However my card was swiped for Rs 1500.00. In hurry I didn't see the charge slip and left Petrol pump. However I came to know at home when I saw the charge slip. I am particular about taking Petrol bill which is for RS.1000.00.

Please look into this matter seriously, since these pump boys must be fooling many in a day.

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M

Mahadev Rajput

from Mahabaleshwar, Maharashtra

May 25, 2017

ovee bharat gas pune 411033 shinde vaste pimpry chachund pune 33 mahadev rajput gas sabsede not

Mahadev Rajput's reply, May 25, 2017

mahadev rajput gas subsede no sabmith

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Address: Vadodara, Gujarat, 390001

My self Subhash Gupta and I regularly visit Shri Maruti Petroleum, Bahucharaji Road, Kareli Baug, Vadodara. Since last 2 - 3 times I observe that they are not filling full quantity of petrol against my payment and when we are asking for bill I found two different quantity i.e. in Rs. 300 total quantity of petrol should be 4.31 ltrs. instead of this they have filled up only 3.17 ltrs. They are not even providing computerized invoice always giving hand made bill even they are not checking the bill given by them and now they are not ready to listen anything. This happens with me since last 5 - 6 times. I know my vehicle is in good condition and the area of travel is also fixed as per kilometers and as per days the frequency of filling petrol is more. I hope you can understand the condition and take serious action on this matter

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Website: BPCL

My complain was registered on 12/05/17 at 17:29 hrs.
I have receive a msg on 13/5/17 on 10:18 by your system as "your complaint no 1906630 is resolved...."
Today i have been checked by my aadhar no in your portal, which is linked with another consumer no 1769 till now, named as w/o b c kar, 6wing a/f...
My complaint is further that. :-
No 1 — my consumer no is 9457, name — bisweswar kar, father name — niranjan kar, aadhar no[protected].
How this aadhar linked with another consumer no 1769 in same distributor "sainik gas" named as w/ o b c kar?
No 2 — i am serving with army and the other mr b c kar is serving with air force.
No 3 — how the manager of "sainik gas" saying no more about his mistakes?
No 4 — your customer care [protected] have no more info, why they not have a power for a ultimate solution? What can do a normal/illiterate consumer?
Your early action is strictly requested.

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Address: Hisar, Haryana, 125001

Respected sir
I am customer of the, hlrdc bharat gas agency, distibutor of hlrdc bharat gas agency, vipul shrivastava, barwala road, near chungi - hisar-125001, my consumer no. 11893, name of mr. Anil kumar, h. No. 9, gali no. 4, tulsi vihar, azad nagar hisar (Haryana).
The gas agency are not delivered cylinder to my residence 1 april to till date and online payment was also made on 09/may/2017 my booking no. 326, kindly your are requested my gas cylinder send to my residence earliers

Thanking you
Yours faithfully
Anil kumar
Consumer no. 11893
H. No. 9, gali no. 4
Tulsi vihar, azad nagar, hisar (Haryana)
Mobile no, [protected]

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Address: Ratnagiri, Maharashtra, 410501

On 07May'2017, I filled 10 ltr. petrol from this pump (cost rs. 763.00/-). But when I left the pump the fuel gauge showing me empty. I thought may due to malfunctioning it was showing false reading. But suddenly after 20-25 KMS of travelling towards A'Nager, fuel was totally empty. I have Maruti Swift which gives around 17KPL. The operator cheated on quantity of fuel.

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Address: 560049

Website: www.consumercomplaints.in/new_complaint/?editGUID=62b956c879769537ae66d2eee3ceb9b1

Today (12/5/2017) i went to bpcl petrol bunk at ayyapa nagar, k r puram, Bengaluru. I given 100rs to filling boy to fill the petrol. He stared 0 and filling petrol suddenly he stop the trigger the button at 38 and again he started triger it jumps from 38rs to 80rs in reading and continue upto 100rs. I noticed the fraud and asked to manager and filling boy. Manager didnot ask from his staff. He supported his staff.he filled 60rs petrol in my bike out of 100rs. I asked to bunk manager and he did not give reply and he behavived rood me. Please check the bunk and save customers money.

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angucool

from Karur, Tamil Nadu

May 13, 2017

Dear Maheshpsv,

Kindly make a video proof for the same and file a complaint in crime branch police and take a legal action.

Anguraj

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Address: Pune, Maharashtra, 411017

Website: ratan gas

I booked my cylinder before 10 days but gas delivery not reached in time then i called him but didnt responce... Worst service...

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