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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Apr 14, 2026
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Bharat Petroleum [BPCL] reviews & complaints page 117

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V
vaisakhvg
from Bengaluru, Karnataka
Mar 9, 2017
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Address: 560049

Booked cylinder on 26 Feb and gor Reference number 93577, Till today gas is not delivered.

Name of Gas Agency Sri Lakshmi Narasimha Bharat gas

consumer Number 59437138
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    A
    anandamurthydk
    from Bengaluru, Karnataka
    Mar 9, 2017
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    Address: 560011
    Website: www.consumercomplaints

    I have booked gas cylinder on 02.03.2017. I have recd a msg stating that your cylinder was deleverd on 06.03.2017, but actually the cylider was not delevered. we have opted for evening slot 7pm to 8pm. the delevery boy refused to delever on evening and gave the cylinder to my neighbour" house. My consumer no.is 48054, GanapathyRaja Enterprises, T block, Jayanagar, Bangalore
    Instruct them to adhere to the instructions
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      K
      kuldeepsinghx12
      from Dostpur, Uttar Pradesh
      Mar 8, 2017
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      Address: Rohtak, Haryana, 124001
      Website: ebhartgas.com

      My register mob is [protected].
      We have no deliver sylinder on time so please help.
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        R
        Ruksana Husaini
        from Bengaluru, Karnataka
        Mar 8, 2017
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        Address: Dharwad, Karnataka

        By mistake give up lpg subsity, IT has been activated kindly deactivate this from my Bharth gas.My consumer no;28897694 as soon as possible.please help me on this.My name is imtiyaz. distributor is shreevari bharat gas hubli. It's my humble request to kindly deactivate my “GIVEITUP” option and credit my subsidy in my father account as I don’t want to lose our subsidy. We want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest
        consumer no; 28897694
        distributor is shreevari bharat gas hubli.
        consumer name: sayed muneer
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          V
          VAMathew
          Mar 8, 2017
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          Address: Thane, Maharashtra, 421306

          BPCL Gas Consumer No:42471 - Name:Abraham Mathew
          Mobile No:[protected]
          Distributor: Vishnukrupa Gas Agencies, Kalyan East
          Sir,
          I have booked for re-filling on 04.02.17 and on 8.02.17 at about 4.00 pm.
          got a message stating that the booking is cancelled due to customer
          out of station.
          This is totally false as my wife was at home, the delivery never aproached us on the said time/date.
          Now they are insisting to do another booking to get subsidy or else
          they are sending another cylinder without subsidy.
          Sir, this malpractice is quiet rampant in this area they are cheating the genuine consumers by selling the subsidised cylinder to the black market by showing false reason of absent ism.
          Kindly checkup the same
          and do the needful.
          Thanking you
          Yours truly
          Abraham Mathew
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            Y
            yogesharora1979
            from Delhi, Delhi
            Mar 7, 2017
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            Address: 121006

            I have book my gas online on 26th of Feb but still they not provide me delivery of gas 9 days already passed but still problem remains the same when I call the distributor they are not picking the phone also continusuly requestes to please to resolve my problem on urgent basis please find the details
            Yogesh kumar arora
            Mobile no [protected]
            Complaint no 1796252
            Gas booking no[protected]
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              K
              Kamakshi S Shenoy
              from Mudhol, Karnataka
              Mar 7, 2017
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              Address: Belgaum, Karnataka

              My Gas Consumer account No.17241. Subsidy amount not credited yet to my Aaadhar linked Bank account since December 2015. My account is with The RBL Bank., Belgaum. While going through the Bank Pass Book I come to know that Gas subsidy is not yet credited to my S.B account with RBL Bank, Belgaum. Please verify at your end & let me get credit the Gas subsidy amount to my account at an early date. Please do the needful and oblige.
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                A
                Abhijit Jagam
                from Yaval, Maharashtra
                Mar 7, 2017
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                Address: Pune, Maharashtra, 411057
                Website: Bharat Gas

                Gas cylinder containing Sand/Clay, sound of Sand/Clay is coming out of gas cylinder. also the gas finishes within short period now a days. There seem to be some adulteration at gas cylinder.
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                  P
                  pillai ganapathy
                  from Bengaluru, Karnataka
                  Mar 7, 2017
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                  Address: Kanyakumari, Tamil Nadu

                  BPCL dealer at Vadasery Nagercoil is not giving importance to fill air for two wheelers and whenever we are going to fill air in two wheeler, they will simply say that machine is under repair or there is no man power to fill air. Therefore I request you to consider the case sympathetically and do the needful at your earliest please.
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                    S
                    samana gudur
                    from Hubli, Karnataka
                    Mar 6, 2017
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                    Address: Dharwad, Karnataka
                    Website: www.ebharatgas.com

                    I mr Sughosh Gudur, having my Consumer No 28904602 opened an LPG account with your distributor M.s Shreevari Bharatgas Distributors, Vidyanagar, Hubli(Karnataka) on 13.06.16. The Ist LPG cylinder I received on 13.8.16 by paying Rs. 512.50. Subsequently the process continued on 15.10.16, 27.11.16 & 09.02.17 by paying full amount Rs. 513.00, 553.50, & 678.50. From Ist delivery to present delivery i.e in Feb'17. Surprisingly a single paisa of Subsidy amount is not credited to my account. The efforts took by me to know the reason why the amount is not credited, is went in vain as your distributor is not at all responding including your Co telephones not operating properly. Kindly intervene in this matter & do the needful.

                    SUGHOSH GUDUR
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      R
                      radhu123
                      from Jammu, Jammu and Kashmir
                      Mar 6, 2017
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                      Address: 180011
                      Website: bharatpetroleum.com

                      Dear Concern;
                      I had booked my refill on 17/02/2017, refill booking No: 44075. I complained about the same on 04/03/2017 Ref.No: 1804681.
                      I’m not able to get why I’ve received by now refill cylinder and nor even you people bother to contact even after complaining.
                      It seems to me you people are least bothered about your consumers. Your distributor has given cylinder to few consumers who had booked later then me.
                      As you have very poor customer service so thinking of switching over to another company.
                      Thanks & Regards.
                      Ajaz Radhu.
                      +91-[protected]
                      [protected]
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        Y
                        yogesharora1979
                        from Delhi, Delhi
                        Mar 6, 2017
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                        Address: 121004
                        Website: BPCL

                        This is to inform you that I have book my gas connection on 27th Feb 17 of Bharat gas and the tat time for delivery is 48 hours today is 6th March and still gas delivery is not done Details of my complaint gas connection no 28006. Name Yogesh kumar arora
                        Gas distributor name adlakha sector 9 market Faridabad
                        Type Bharat gas BPCl
                        Mobile no [protected]
                        Gas booking ref no[protected]
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        Mar 06, 2017
                        Updated by yogesharora1979
                        Please do the needful.
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                          S
                          Shekhar Kumar Suman
                          from Dimapur, Assam
                          Mar 4, 2017
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                          Address: Samastipur, Bihar, 848210

                          I booked. My order reference no.101491. Still now we are not received gas. Lot of time i called my distributor they are not respond. So kindly do the needful. My consumer no - 000248 name - geeta devi
                          W/o agree arvind prasad
                          Add.- near old bus stand / allahabad bank rosera ward no. 9 samastipur bihar 848210
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                            D
                            dijo dominic
                            from Perumbavoor, Kerala
                            Mar 4, 2017
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                            Address: 683572

                            Sir. I have bharatgas connection. The agency name seena gas angamaly customer no. 22868. Name. Lilly dominic.
                            Many time i complaint all redy still not delivery the gas at my home. They are tell diffrent reson all time. But other agency deliver at home twon. If complaint they give one phone number if call their no one pick the call. This mobil
                            Number [protected]. Name ajo joseph pleace do need full

                            04/03/2017
                            Chully thanks
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              A
                              akghosale
                              from Pune, Maharashtra
                              Mar 2, 2017
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                              Address: Pune, Maharashtra

                              I fill petrol in M/s Beldare patil Petrolium authorised dealer of you which is located at S. No. 35 ambegao Khurd Pune 411046 on 2-3-2017. i have proper receipt for the same.

                              When i asked for Air for my car they give me advice to fill from tyre repaire shop which is located in their premises. After filling air he charge me for air. When i notice to manager that free air is mandatary for petrol pump and i will complain to petrolium authority, he ignored me.

                              if as per rule free air and drinking water is mandatary for petrol pump for customer they are denying our Right. Pl do corrective action with them so that in future customer will not deny free air and drinking water as per mandatary rule.

                              Regards
                              Atul K Ghosale
                              Mob [protected]

                              email [protected]@gmail.com
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              NO.211, 10A, 200 Feet Radial Rd, Zamin Pallavaram, Arulmurugan Nagar, Chennai, Tamil Nadu Sri vidhur agency

                              Whenver we ask for air on vehicle they say not available last one year its persisting

                              Seems no one taking care of air facilty to check

                              Not proper response from them waste behaviour if we asked !!!
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                                D
                                Devi KS
                                from Mumbai, Maharashtra
                                Mar 2, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500070

                                Dear BPCL Colleague,

                                Kindly note that we have booked Cylinder on line booking on 19th Feb, 2017 thru mobile booking.. till today i.e.2nd March, 2017, we have not received the cylinder. my consumer No. 86214. Booking reference No. 230106. once again I have tried to book the cylinder thru mobile banking. it is giving message that it is already delivered and Cash Memo No.[protected].
                                Its surprising to us as we have not received the cylinder and it might be delivered to some body else. How it is possible. while delivering is it required to verify some evidence that delivering to right person or not? now I am suffering without cylinder and my daughter preparing for 10th exams and there is no cylinder for cooking. please take immediate severe action not repeat this type of mistake again and don't put us problems in this way.
                                Thank you .
                                My address: Flat NO. 503; SSR Residency, Huda Sai Nagar Colony, Hyderabad 500070. Kindly take immediate action on delivery boy not repeat to this type of cheating.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  J
                                  Jitenderlen
                                  Mar 2, 2017
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                                  Address: Mumbai City, Maharashtra, 400093

                                  Dear Sir,
                                  I had made an online payment of Rs 8000 at the http://www.smartfleetonline.co.in on 26th Feb 2017.
                                  The same is reflecting in the 'recharge history' tab as Pending For Download.
                                  I am not able to use my card to fill fuel.
                                  I tried calling the helpline number[protected] &[protected] but they are not connecting. There is no response at +[protected] also.

                                  Please help in getting this amount uploaded on the card number CU[protected]

                                  My contact number is [protected]
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    N
                                    Noor Mohammed Qadri
                                    from Mumbai, Maharashtra
                                    Mar 1, 2017
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                                    Address: 400067

                                    Dear All,

                                    Day 2 of complain #BharatPetroleum Dy Manager called and asked to visit the Petrol Pump. Karan Mehta @karanjpmehta, who producer for 1 of the show on Sunday at Radio City accompanied me to the Petrol Pump.

                                    Following was shared
                                    - What the attendant did to appear he had punched INR 300/- on the machine.
                                    - What everyone should note while filling fuel.
                                    - Why machine #TAMPERING isn't possible
                                    - Attendant Acknowledging the ACT
                                    - FIR by BPCL to take action against Attendant
                                    - Refund to Purnima
                                    - Solution to be implemented by 5th March 2017 at Charkop Petrol Pump
                                    - kopar khairane Issue.
                                    - Awareness Videos to be shared by BPCL with me to share one page -
                                    1) It takes time for METER to set ZERO, so just seeing a ZERO won't help. Ones needs to wait for 4 second before METER resets.
                                    2) If the nozzle is not placed on machine it takes 30 seconds to AUTO set to ZERO. And where bikes are fuelled very rare they rest the nozzle. It is always in hands.
                                    3) Just punching number on KEY PAD does not mean that they actually punched till it sets to ZERO and start which takes 4 seconds.

                                    Solution Planned
                                    - Compulsory Digitisation Billing within the Machines in Charkop & Kopar Khairane by 5th March.
                                    - Other outlets, BPCL will update as well we need to do follow up.

                                    I tired a Live Stream a while ago but due to low bandwidth network wasn't possible.

                                    I will post in evening after meeting Purnima
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Mar 01, 2017
                                    Updated by Noor Mohammed Qadri
                                    Dear All,

                                    Day 2 of complain #BharatPetroleum Dy Manager called and asked to visit the Petrol Pump. Karan Mehta @karanjpmehta, who producer for 1 of the show on Sunday at Radio City accompanied me to the Petrol Pump.

                                    Following was shared
                                    - What the attendant did to appear he had punched INR 300/- on the machine.
                                    - What everyone should note while filling fuel.
                                    - Why machine #TAMPERING isn't possible
                                    - Attendant Acknowledging the ACT
                                    - FIR by BPCL to take action against Attendant
                                    - Refund to Purnima
                                    - Solution to be implemented by 5th March 2017 at Charkop Petrol Pump
                                    - kopar khairane Issue.
                                    - Awareness Videos to be shared by BPCL with me to share one page -
                                    1) It takes time for METER to set ZERO, so just seeing a ZERO won't help. Ones needs to wait for 4 second before METER resets.
                                    2) If the nozzle is not placed on machine it takes 30 seconds to AUTO set to ZERO. And where bikes are fuelled very rare they rest the nozzle. It is always in hands.
                                    3) Just punching number on KEY PAD does not mean that they actually punched till it sets to ZERO and start which takes 4 seconds.

                                    Solution Planned
                                    - Compulsory Digitisation Billing within the Machines in Charkop & Kopar Khairane by 5th March.
                                    - Other outlets, BPCL will update as well we need to do follow up.

                                    I tired a Live Stream a while ago but due to low bandwidth network wasn't possible.

                                    I will post in evening after meeting Purnima
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                                      V
                                      Vijay0191
                                      Mar 1, 2017
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                                      Address: 110014
                                      Website: Bharat Gas

                                      Hi,

                                      This is regarding cylinder which has been book from last 7 days and has not been received yet, the vendor is not receiving my call not the provider. I am not getting any update on the cylinder. Why is it being delayed may I know the reason. This is the reason that for some or other reason the common people are suffering,

                                      Prior to this I had booked gas on 6th feb which was cancelled by the vendor saying that the adhar card needs to be linked, Why was the details not shared before booking or after booking we had to wait for atleast 15 days after that when we went o the agency the asked to cancel the booking. The adhar was already provided why was it not linked earlier why the vendor needs us to remind that we are a customer of bharat gas.

                                      Is this the type of provider bharat gas is. If so then I would say that this is worst situation that I have seen for a cylinder I had to wait for a month.

                                      I want a answer and a research on this below is all my details on the booking.

                                      Name: Vijay Kumar Kath

                                      Booking number:[protected]
                                      Contact no: [protected]
                                      Consumer number: 58995703
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        L
                                        Lalmohan Rana
                                        from Kolkata, West Bengal
                                        Feb 28, 2017
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                                        Dear sir iam beco
                                        Bharat Gas — wrongly activ opt out of subsidy mode

                                        Dear Sir/Madam My Consumer No 22501217 & LPG ID - active OPT out of subsidy mode your website. Kindly delete OPT out of subsidy mode my consumer no 22501217. I need subsidy. Note - I am all ready inform your distributor but till date not helping Regards latika ranaMob No - [protected]me verry poor famaly
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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