Bharat Petroleum [BPCL] Complaints & Reviews

Hi
I Ashok S Avchar Lpg Subsidy 11thNov&27thDec not Credit My A/C
Aadhar No[protected] A/C NO[protected] Bank Indus Ind Ifsc cod INDB0000002

I am a resident of Naigaon East, Palghar district, I am lodging this complaint to bring to notice the unprofessional manner in which our BPCL service provider deals with customers, in brief, my number has been blocked, I can't call in to place my Gas order I have been informed that a mechanic needs to be sent to my residence in order to perform checks. before they unblock my number, My concern is how would the mechanic in the first place perform any sort-of checks, because technically there is no Gas made available to me. I'm left stranded without any Gas cylinder for days, I'm not able to place an order since my number remains blocked and the unprofessional officials at the BPCL service center won't budge for anything nor provide any assistance or support.
Requesting and would sincerely appreciate if this matter could be addressed at the earliest.

Sincerely,
Pauline Araujo

I fill my car tank every week and 8/10 times fill it at Kurade's Pump since the last 15 years. Since the last 2 months 'EVERY TIME' I went there I was told that the Regular Petrol was out of stock and I'll have to put only Speed. I learnt their pattern and after 'persistently demanding' for regular Petrol, they'd agree and fill my tank. Once they almost put Speed without notifying me. I've been tolerant about this issue since a while and would finally like to notify you.

I got to know that the management at Kurade Pump has changed recently and one Ms. Shublaxmi has taken over. It seems she has strictly instructed their service boys to 'FORCE' the customers to put only Speed Petrol. I spoke with 3-4 of the service boys on different shifts and all of them opened up and told me this fact after insisting. They sincerely told me they're helpless every time.

I request you to kindly look into this matter seriously and take necessary action and hope I will not have to face this issue again.

My name is Gulnez Begum and I have a conncetion in Bharat Gas and my connection no is 29652 and I am very fed up with services of bharat gas . They are not delivering the gas cylinder in time. After a lot of calls on daily basis they deliver the call. Pls do some thing to inprove the services of bharta gas
mn [protected]. Today there is era of digitalization but services are not getting improved .
Singh Gas Service 18/202 kurswan ram narain Bazar Knp

Sir
my consumer no is 17579 in Reliable gas agency, Allhabad.
my subsidy has not been credited in my accounts for last 10 months. I have already submitted my Aadhar no. Form 16 of my Income but after repeated visit of my gas agency no action my him.
Please take necessary action
my Aadhar no. is.[protected]. sir my Aadhar no. Is linked with my account no. [protected]. SBI A.G U.P Branch . Allahabad.

Sir iam resident of masulkar colony, my regulator is damaged but the agency assigned to me ie siddhi gas agency has refused to replace regulator saying that the said regulator is not from thier agency although i got it fom them in november 1999 when i frist got LPG connection . now iam cookin food on induction motor help me way out why aarrogance of this agencies still exists make online arrangement for these services too

Sir,

I am one of your old customer recently changed home at Chelannur, Near Parappurath Temple, Kozhikode. Kerala. My Customer No. Is 45007582, Distributor - Sai Bharath Gas Agency.

This complaint is not for me only, it is for my neighbouring Bharath Gas users also. Bharath gas is not getting our home directly from the distributor vehicle. Now we kept our unfilled cylinders and cash in to a house near main road, Muthuvattuthazham. This house is around 2 KM away from our place and collecting it another day . This is very difficult to us. Distributors response isthat they are using big vehicle for gas supply purpose. That vehicle do not enter your place. A canal road is there to reach our place. and other gas agencies like HP are supply their gas in our place daily. Please understand our difficuly and take necessary action to over come this problem, .

Do the needful

Thanking you

Anandraj

Dear sir,
I stay at shivshankar society, bibvewadi, pune. I went to BHARAT Gas of Puspam agency Bibvewadi, Pune, MAHARASHTRA for a new connection. They said that it will given in 2 days . I gave them all the documents they asked for like Aadhar card, Rent Aggrement, Bank details etc on 5 Jan, 2016.

But when they refused to sending person as early, they ask to me call particular person as it for verification of gas stove. I had call the particular person but he also refusing the same and say don't call me again. Still he not come for the same. He is delaying the same and say it we have instructions that don't go on the time. Still we are waiting for him .These are like servicing to delaying tactics which is highly unfair and unlawful.

I understand that Bharat Gas is one of the finest company to deal with and they listen to the consumer complaint quick and fast.
I am in dire need of a new connection. My gas connection request id is 32963607.
Could you please intervene and get the gas conncetion by as early as possible.

Thanks & regards

Mayuri Sutar,
Near K K Market B-3/22 Shivshankar Society, Bibavewadi, Market Yard Pune.
Maharashtra 411037.

Sai gas service, antophill, I have booked my gas on 5th Jan 2017, and when I have visited to the office for gas, Mrs sapna on counter told that they will send gas to resident, but it was urgent because of our family festival celebration, then I call on customer service no[protected], about the matter, then Mrs sapna reply me rudely and till now they have not send gas cylinder.so I humbly request you to consider this case seriously and please take action on the service provider.

Dear sir / madam,

This is reference to the above said subject, in last month i. E. 29th of december i have transferred the sum of rs.3000/- to my petro card, but the money was not yet credited to my account.
In spite of continues follow up with their team over toll free, in fact i did share the transaction id of the transaction, but they people failed to sort out the issue.
Ultimately it resulted lost of my rs.3000/-.

I would requesting you to involved and get the matter resolved as soon as possible.

Thanks & regards
Prafull

Hi,
I am a bharat gas customer.
I walked in multiple times to my distributor(hind electronics, shsikpet, hyderabad) for requesting additional cylinder.
I was told to come back after 15 days every single time i walk in or make phone call.
My consumer number is 71808243

So for tracking i placed a online request through app and below are its details for your reference.
**********************************
Registration for second cylinder
Request Id: 3519265
Request Date: [protected]
Status: Yet to be processed
**********************************
Further to it, since its not working out, i raised below two complaints. They were closed with below comments.
I have no where else to go and so i am trying to reach you here.
by the way the tollfree number provided stopped working and couldnt contact you through it.

Without additional cylinder, its very difficult to manage as the refill requests sometimes takes a week to get back. I have a baby and its difficult to manage with outside food for those days without cooking.

1695768 [protected] I raised a request for cylinder by august and i havent got it. i visited the dealer multiple times and they didnt give it yet Suggestion from you: At present we are not releasing second cylinder. Distributor will be informing you as and when we will start releasing second cylinder. (No dates given. its happening again and again and only lame responses from distributor and even you guys are saying you dont have it)

1617880 [protected] Mr. Pandian called and complained that he had applied additional cylinder through mobile application four month before but still customer not received anything regarding same . Please Kindly assist Please visit the gas agency for completing the formalities for release of second cylinder.( I walked in multiple times and no one is taking any request)

Please look in to this and kindly consider my request for granting me additional cylinder.

Thank you,
Jagdesh V
[protected]

I am a consumer of bharat gas of your unit at bodhgaya, domuhan branch(gaya), bihar .I am not satisfied with the service provided by this unit .Even after 15 days to the online booking of the cylinder, they are not providing the cylinder at my house. Even after visiting the branch they are not providing the cylinder (not once but 7 times in the span of 15 days, I HV visited the branch ).I think they are doing illegal supply or black marketing of the cylinder. Please contact them and solve out the problem, and provide the service to the earliest
Consumer no-2946(consumer at Shivam gas agency)
Branch -Shivam gas agency, bodhgaya, gaya(824231)

Dear Sir, my customer id is 29281958 and distributor code is 351879.Connection of BPCL from Shegaon City .I request you to deactivate Lpg Gas subsidy give up request which is by mistake. Please kindly sanction subsidy.I need subsidised Gas connection. Sir I felt that it asking for payment against booking.Please activate my subsidy on Gas connection. Please do the needful.

I am ajaypal singh.. I am very annoyed by the service of the distributor.. I always book a cylinder.. And i receive it after 25 days that to after calling them million of times... I request you to pls rectify my problem as it is very difficult to manage...
Name-ajaypal singh
Agency name-hlrdc bharat gas hisar, haryana.
Consumer number[protected]
Order number-81714

C.no 21926
Tv no [protected]
Sri Sai enterprises
477/1 vlr-ctr main road
Gandhinagar Vellore 632006
The above mentioned agencies is charging rs50 extra charges over and above the bill.at the time of delivery please take an action in regard and let me know

Sir,
My consumer no. is 5125 . My regulator is not working properly and when I inform to distributor PRIME GAS AGENCY DHAIYA ROAD, DHANBAD, JHARKHAND.He is not changing my regulator and troubling me from 15 days telling and that he will change but he is not doing it till today 29.12.16. And give me Rs250 for a new regulator, but he will not give the bill. he told before that he will change the regulator in Rs20.
Is it necessary to give Rs. 250/- to change the regulator

Dear Sir,

I am Kuntala Guha, 72 years old lady. My comsumer no. is BI 9847. My Distributor is Balaram distributor, 41/H Block C, New Alipore, Kolkata - 53. I have booked for Bharat Gas Cylinder on 29.11.16 booking number is 87567. I have not yet received my cylinder. While I telephone them for confirmation they informed me that I have not booked my cylinder. I am in awkward situation now and need you help to solve the matter.

Sincerely
Kuntala Guha
mob : [protected] / [protected]

I have taken a lpg gas connection from gurukrupa agency thangewadi kalyan east
For domestic use this connection was subsidised and requested for on line pay ment but he did not be agree and taken cash 8600 which is more than legal charges.
Pl. Take appropriate action against them.
Kindly inform
Secretary petrolium ministry india gvt
Pmo office india

Sir/madam, it is to be informed that my bharat gas distributed is surya enterprises, dalsinghsarai, samastipur, bihar, the mobile no.registerd with gas Agencies has been lost 1 year ago, I had complaint several times to change my mobile no.i am having problem while has booking, and I have complaint about it to my has agency but didn"t get any satisfying response, so please solve this problem as soon as possible, my consumer no[protected], my current mobile no-[protected], address-Manish nath vatsa
S/o, Vishwanath choudhary
Rampur-Jalapur, dalsinghsarai, samastipur, bihar, pin-848114

On monday 20th of december around 7.30 am the undersigned visited bharat petroleum fuel station, ravi automobiles in dombivli to fill petrol.. After filling i gave my citi bank credit card & asked the filler to redeem my reward points.

I was denied for using this offer for reason not known. Please kindly inform the fuel station to let the customer redeem his reward points hereafter.

Regards

Vyomesh bhawsar