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Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com
1.8
Updated: Aug 16, 2025
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3978
So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Petroleum [BPCL] reviews & complaints page 118

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B
bharatgas123
from Ranchi, Jharkhand
Feb 23, 2017
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Address: Howrah, West Bengal, 711315
Website: www.consumercomplaints.in

I am not getting subsidy from last 8 months . I have submitted my Adhar card to the lpg distributor and also to the bank.
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    A
    anilbk
    from Ahmedabad, Gujarat
    Feb 23, 2017
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    Address: Mumbai City, Maharashtra, 400069

    Sub.: delay in delivery of lpg cylinder & poor service of dealer
    Sir,
    I have got my gas refill booked on[protected], but i haven't got it till now. My Cons No. 9948270, book no-352625
    Before two days when I phoned to the distributers office I was told that it will be delivered today but I have not received it yet.
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      1
      123satish
      from Gudivada, Andhra Pradesh
      Feb 22, 2017
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      Address: 500076
      Website: bharth gas prakash homes uppal

      Bharat petroleum [bpcl] — subsidy amount is not getting in our bank ac
      Am [protected]@04 on sep 21, 2016
      Dear sir
      This is not bring to kind notice that we have taken our gas no.in sep 16, since then we are not getting subsidy amt on our bank all details have been given/provide/uploaded to all concerns still this problem.
      Details: g. Satish
      Mobile no:[protected]
      Bpcl consumer no:22272
      Addhaar card:[protected]
      Telangana grameena bank ac no:[protected] and ifsc code. Sbhy0rrdcgb
      Pls look into the matter...
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        S
        S. Charles Manickavasagam
        from tirunelveli, Tamil Nadu
        Feb 22, 2017
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        Address: 627002

        I have bpcl gas connect consumer no.8704,
        Distributor name is maharaja bharat gas agency, tirunelveli, tamil nadu 627002

        After 10 days of time they are not delivering my gas cylinder, demanding for delivery charges against regulations.

        The delivery person always demands for some money, but the distributor said that no need to pay any money like that.

        Still the problem is not resolve even after so many complaints with Bharat Gas Agency headquarters by booking online complaint and toll free consumer care phone number.
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          A
          amitbura
          from Ahmadnagar, Maharashtra
          Feb 22, 2017
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          Address: 414003

          Myself amit laxmipati bura holding a consumer no 41999089. With great regret i need to inform that i havent for a single time as per the booking norms. Everytime we have to personally visit the dealer location & get the same delivered that too takes time.
          When everything today is going online why the hell i should suffer when i am paying for what is being served.
          Is this the quality of service you are carrying out.

          Request immediate intervention rather closure failing which i will have no other option than escalating it to the concern petroleum minister of india.

          Sorry i wont thank you for the basic service which i am eligible for however would love to say if at all the extra mile service is being registered!
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            C
            chhote prasad
            from Imphal, Manipur
            Feb 21, 2017
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            Address: Gaya, Bihar, 823001
            Website: [email protected]

            Dear sir,
            I am the consumer of BPCL agency I want to say that I will book my gas cylinder 29/01/2017 but my cylinder is not delevered. I will receive my cylinder only 5 times and all times my cylinder was delevered very very delay. and this happens again and again with me. please do something about my problam. If my problam was solved then I will be very thankful to you.
            consumer no.[protected]
            consumer's name-Rina kumari w/o chhote prasad
            address-Tekari Road, Gaya
            Distribubutor's name-gaya bharat gas
            pin code-823001
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              P
              prasadjavrat
              Feb 21, 2017
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              Address: Raigad, Maharashtra, 402109

              Name - prasad narayan javrat
              Consumer no[protected]
              Address - swami chaya apartment, brahman ali, roha raigad.

              Dear sir/ madam,

              We have been overcharged every time a delivery boy delivers refill cylinder.

              Its unfair to take 680/ rs instead of 661/

              If it happens next time i will take receipt of same amount and approach to consumer court.
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                M
                mvenancius
                from Mumbai, Maharashtra
                Feb 21, 2017
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                Address: 380058

                Dear sir,

                This is for your kind information that on 8/2/2017 i got my gas refill delivered. On 11/2/2017, i received a sms from vm-bpclms mentioning that an amount of 204.20 is transferred to my bank ac by bpcl under dbtl scheme for lpg cylinder delivered by cash memo 434638 of 8/2/2017, but to my surprise, the said amount is not reflecting in my bank account. When i contacted the bank, i was advised to contact bpcl. I have not received the subsidy amount. Kindly look into this and resolve the matter as early as possible. Thank you

                M. Venancius
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  A
                  amit@04
                  Feb 21, 2017
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                  Address: 411001
                  Website: NA

                  Dear sir
                  This is not bring to kind notice that we have taken our gas no.in april-16, since then we are not getting subsidy amt on our bank all details have been given/provide/uploaded to all concerns still this problem.
                  Details: nisha amit walmiki
                  Mobile no:[protected]
                  Bpcl consumer no:73667377
                  Addhaar card:[protected]
                  Bank of maharashtra ac no:[protected]
                  Pls look into the matter.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    A
                    aradhayadileepnisha
                    from Delhi, Delhi
                    Feb 20, 2017
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                    Address: New Delhi, Delhi, 110059
                    Website: consumer complaints

                    Aim c s jha your faithful customer who take your service for many years as your best service i bonded with you for many years but now face problem your side problem is your agent give me low quantity gas in cylinder last time i give him a warning but now at this booking i booked my gas at 14/2/2017 booking no 204398 till date i cant receive my gas
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      J
                      Jerry ferns
                      from Ponda, Goa
                      Feb 19, 2017
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                      Address: 403517

                      The Bharat gas agent in pernem is not delivering us with the gas cylinder and putting us into lots of hardship . Also we senior citizens .

                      Please look into this matter as soon as possible .

                      Thanks,
                      Jerry
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                        M
                        Md Mokarram Husain
                        from Hyderabad, Telangana
                        Feb 19, 2017
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                        Address: 500072
                        Website: Bharat Petrolium

                        Dear Sir/Madam,

                        My Name Is Mohammed Nasruddin But on the Document mention
                        Nasruddin Mohammed.
                        So Kindly Cheng My Name On The Document.
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                          K
                          kishorrc
                          from Mumbai, Maharashtra
                          Feb 17, 2017
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                          Address: 421202
                          Website: BPCL

                          M/s Shakti gas agency insisting to inspect gas stove from them only, other wise they stop supply of gas to consumre. Same is happened with me. Is agent has authority to do so? Even they are not giving camomplaint book to consumer. Purposely they have appointed ladies staff Which is very flippant. Now I am without gas cylinder. BPCL shoud take disceplanery action against company. It is true Shri Narendra Modi alone can not improve india.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          Sir i want to open lpg gas distbuter ship in village/town so pl.inform me
                          Reply
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                            E
                            Eshwar Acharya
                            from Bengaluru, Karnataka
                            Feb 17, 2017
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                            Address: Mysore, Karnataka, 570016

                            Customer number : 73403698
                            booking date :[protected]
                            booking reference number :[protected]
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                              G
                              gajendrapradhan
                              Feb 17, 2017
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                              Address: Visakhapatnam, Andhra Pradesh, 530046
                              Website: my.ebharatgas.com

                              Hi, Last month I tranferred my Bharat gas connection (Consumer#[protected] from Bangalore to Visakhapatnam, Here I visited the nearby Bharat gas, Satya Sri Charan Gas Agency, Chinagantyada) 5 times every time they are giving different reasons even yesterday they confirmed to come today and when I went there they are saying regulatory is not avalable so we cann't give you. For your information I am a private employee for gas transfer only I have take 5 half-day leave which really frustrate me and my family. I have one kid and every day from last one month we are taking meal outside because of this reason.
                              It would be agreat help if you help us to resolve the issue or guide us what to do. I am planning to drop a message to petroleum minister regarding this.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                M
                                Mithun Karma
                                from Korba, Chhattisgarh
                                Feb 16, 2017
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                                Address: Khargone, Madhya Pradesh, 451001

                                I have book gas cylinder on 8 Feb now more than one week but cylinder not delivered. It's very bad service we all time facing problem like that . my custom number is 59331410 ...
                                I give you office number you call there and ask what they reply[protected], [protected]. They always told come here and take cylinder we unable to deliver some time they deliver more than 15 days . it's not far but they always do that .. Please take any action...
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Feb 16, 2017
                                Updated by Mithun Karma                                 How it's showing complaint resolved .. You not take any action. I was book complain 15 minutes ago . cylinder not delivered and you change status as resolved... Please Open complaint again ...
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                                  S
                                  Sam Christian
                                  from Mumbai, Maharashtra
                                  Feb 16, 2017
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                                  Address: Panchmahal, Gujarat, 389350
                                  Website: [email protected]

                                  Ve not receiving payment subsidy
                                  in my bank account. Vallabh gas agency Halol. 389350
                                  Customer number- 21543

                                  Elizabeth s Christian
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                                    C
                                    chetan211185
                                    from Delhi, Delhi
                                    Feb 16, 2017
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                                    Change of mobile number

                                    Address: 201005
                                    Website: online bharatgas

                                    Sir I chetan jalota I have a connection in bharat gas distributer prakash bharat gas sahibabad gzb up sir my mobile number is change and I have submitted mobile number change application form in distributer office but my mobile number is not change till now sir I am suffering from lots of problem due to LPG gas sir my new number is [protected] and my email id is [protected]@gmail.com sir please change my mobile number as soon as possible...
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                                    PIU ROY SINGHA
                                    from Kishanganj, West Bengal
                                    Feb 15, 2017
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                                    Address: 736101
                                    Website: E BHARATGAS

                                    Bank a/c no [protected], con no 58214000, biplab kumar barman, ifsc code sbin0015951. After bank seedling complete, subsidies amt are not deposit in my a/c
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                                      P
                                      Pardeep Ramesh Kumar
                                      from Delhi, Delhi
                                      Feb 14, 2017
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                                      Address: Hisar, Haryana
                                      Website: bharat gas

                                      I booked my gas cylinder on 26.01.2017, vide refill booking no. 99294, but i did not receiving delivery till date. i called many time on office no.[protected], given on gas copy. but they did not pick up any phone call in whole day. gas delivery always delayed. very bad experience with them. I totally disappointed with this. please note it, and solve the problems
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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