Bharat Petroleum [BPCL] Complaints & Reviews

My gas cylender booking no. 157190 is till date not received . I had booked my cylender may be 5 - 7 days before but till date not received the cylender. Delivery boy taking Rs.20/30 rs extra as a delivery charges. Our cylender is ended last from two days so we brought cylender from our neghubours. So please take some action against delay in delivery. Or may be some problem accured then please confirm to us.

Dear HP Team,
I am Ankush Gupta. I live in Nehru Nagar Bhopal. There is a HP petrol station within 100 meters from Nehru nagar square. Now my complaint is that the staff at this petrol pump every time tries to cheat its customers. I have been visiting this petrol pump for the past one year and every time it tries to cheat me in some way or the other.

Recent example is that on 22nd Feb, i asked fill my scooter with Rs 200 worth of petrol. He started filling and stopped at 60 and advised me to fill for Rs 240. I asked him to do so. Now, I noticed he started at Rs60 and he stopped at Rs 180 saying that Rs 60 earlier and Rs 180 now totalling Rs 240. Now I protested and asked them to empty my scooter's tank and then measure the petrol. After some time they agreed to fill petrol for Rs 60 more.

Now, this type of cheating happens every time I visit the petrol pump.

Other complaint is that there is always no attendant present at the air filling machine. Every time people have to ask other attendant to fill the air but they refuse or don't pay attention.

I have even seen drunk staff getting into argument with the customers.

This type of service is bringing a bad name to your company.

I have also noticed that due to this type of cheating taking place at your petrol pump, majority of the people go to Indian Oil petrol pump which is just 300 meters away from yours.

Please take suitable steps to stop this type of malpractice and it is causing a great deal of trouble to your customers.

My subsidy amount not credit to my account since 3years. Please arrange and clear my amount urgently

Dear all
I booked my cylinder 15/02/17, booking no-214686, which delivered 20/02/15 delivery boy painted the cylinder weight area and when we told him for weight the cylinder he returned back and not come again.
After this I got a msg cylinder was delivered 20/02/17 I fined a complaint regarding the same complaint no-1786462
But no action taken

Amir

Every time when delivered the riffle cylinder by deliveryman neither check the weight of riffle cylinder nor carry the weigh machine with him from the date installation. I have already complain on bpcl consumer complain cell ref. No.-1699437 on dated 07/01/2017 & ref. No.- 1771080 on dated 15/02/17. So please resolve this problem forever for all consumer. Thank you.

I hope you have regular checks on your petrol bunks. Bharath petroleum (Patel service station) at Kothanur Bangalore - 560077 are fraud. They refuse to give customers the right to check the quantity of fuel. For RS.100 of fuel I have not even received 100ml of petrol and my bike switched off just 200 meters from the bunk. They don't enter the amount to be filled on the meter . I asked to fill for RS.100 . The pump attendant without entering on the meter was able to stop the meter at exactly 99.97 and then he pressed a button which rounded off 100.

How do you people even license such bunks?

This is not the first time. From ages they have been cheating people.

I am not getting subsidy from last 8 months . I have submitted my Adhar card to the lpg distributor and also to the bank.

Sub.: delay in delivery of lpg cylinder & poor service of dealer
Sir,
I have got my gas refill booked on[protected], but i haven't got it till now. My Cons No. 9948270, book no-352625
Before two days when I phoned to the distributers office I was told that it will be delivered today but I have not received it yet.

Bharat petroleum [bpcl] — subsidy amount is not getting in our bank ac
Am [protected]@04 on sep 21, 2016
Dear sir
This is not bring to kind notice that we have taken our gas no.in sep 16, since then we are not getting subsidy amt on our bank all details have been given/provide/uploaded to all concerns still this problem.
Details: g. Satish
Mobile no:[protected]
Bpcl consumer no:22272
Addhaar card:[protected]
Telangana grameena bank ac no:[protected] and ifsc code. Sbhy0rrdcgb
Pls look into the matter...

I have bpcl gas connect consumer no.8704,
Distributor name is maharaja bharat gas agency, tirunelveli, tamil nadu 627002

After 10 days of time they are not delivering my gas cylinder, demanding for delivery charges against regulations.

The delivery person always demands for some money, but the distributor said that no need to pay any money like that.

Still the problem is not resolve even after so many complaints with Bharat Gas Agency headquarters by booking online complaint and toll free consumer care phone number.

Myself amit laxmipati bura holding a consumer no 41999089. With great regret i need to inform that i havent for a single time as per the booking norms. Everytime we have to personally visit the dealer location & get the same delivered that too takes time.
When everything today is going online why the hell i should suffer when i am paying for what is being served.
Is this the quality of service you are carrying out.

Request immediate intervention rather closure failing which i will have no other option than escalating it to the concern petroleum minister of india.

Sorry i wont thank you for the basic service which i am eligible for however would love to say if at all the extra mile service is being registered!

Dear sir,
I am the consumer of BPCL agency I want to say that I will book my gas cylinder 29/01/2017 but my cylinder is not delevered. I will receive my cylinder only 5 times and all times my cylinder was delevered very very delay. and this happens again and again with me. please do something about my problam. If my problam was solved then I will be very thankful to you.
consumer no.[protected]
consumer's name-Rina kumari w/o chhote prasad
address-Tekari Road, Gaya
Distribubutor's name-gaya bharat gas
pin code-823001

Name - prasad narayan javrat
Consumer no[protected]
Address - swami chaya apartment, brahman ali, roha raigad.

Dear sir/ madam,

We have been overcharged every time a delivery boy delivers refill cylinder.

Its unfair to take 680/ rs instead of 661/

If it happens next time i will take receipt of same amount and approach to consumer court.

Dear sir,

This is for your kind information that on 8/2/2017 i got my gas refill delivered. On 11/2/2017, i received a sms from vm-bpclms mentioning that an amount of 204.20 is transferred to my bank ac by bpcl under dbtl scheme for lpg cylinder delivered by cash memo 434638 of 8/2/2017, but to my surprise, the said amount is not reflecting in my bank account. When i contacted the bank, i was advised to contact bpcl. I have not received the subsidy amount. Kindly look into this and resolve the matter as early as possible. Thank you

M. Venancius

Dear sir
This is not bring to kind notice that we have taken our gas no.in april-16, since then we are not getting subsidy amt on our bank all details have been given/provide/uploaded to all concerns still this problem.
Details: nisha amit walmiki
Mobile no:[protected]
Bpcl consumer no:73667377
Addhaar card:[protected]
Bank of maharashtra ac no:[protected]
Pls look into the matter.

Aim c s jha your faithful customer who take your service for many years as your best service i bonded with you for many years but now face problem your side problem is your agent give me low quantity gas in cylinder last time i give him a warning but now at this booking i booked my gas at 14/2/2017 booking no 204398 till date i cant receive my gas

The Bharat gas agent in pernem is not delivering us with the gas cylinder and putting us into lots of hardship . Also we senior citizens .

Please look into this matter as soon as possible .

Thanks,
Jerry

Dear Sir/Madam,

My Name Is Mohammed Nasruddin But on the Document mention
Nasruddin Mohammed.
So Kindly Cheng My Name On The Document.

M/s Shakti gas agency insisting to inspect gas stove from them only, other wise they stop supply of gas to consumre. Same is happened with me. Is agent has authority to do so? Even they are not giving camomplaint book to consumer. Purposely they have appointed ladies staff Which is very flippant. Now I am without gas cylinder. BPCL shoud take disceplanery action against company. It is true Shri Narendra Modi alone can not improve india.

Customer number : 73403698
booking date :[protected]
booking reference number :[protected]