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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 122

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S
Selvan Shanmugam
from Delhi, Delhi
Nov 22, 2016
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Address: Chennai, Tamil Nadu, 600040
Website: www.consumercomplaints.in

I have made booking on 16/11/16 thru booking reference no.114674. My BPCL distributor Venkateshwara Agencies at Anna Nagar, Chennai-40. Today, I have received a sms stating "orde cancelled due to customer not available". This message is completely wrong as we the delivery boy did not made attempts to deliver the gas nor no message/phone call from Venkateshwara Agencies - who is our gas distributor.

Kindly look in to the same.

Thanks,
S. Selvan
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    M
    Manumanya
    from Mehndawal, Uttar Pradesh
    Nov 22, 2016
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    Address: Hisar, Haryana, 125001
    Website: Hlrdc bhart gas agency

    We have booked hlrdc bhart gas lpg before 10 days after that he was delivered the lpg us on 21st nov 2016 at many calls. He was delivered the gas in the eve around 4:45 that time only my father has present at home who has left side paralyzied patient. That time ramphal enter the drawing room they received 900 rs. From my father and said that this currency notes was 10 rs. Instead if 100 rs. After that we will call him many times his no was continuously switched off. This is not fair he was took the extra 400 rs. From the old age paitent by cheating. I m requesting to the hlrdc owner please take a strict action against deliver man Rampal.his ph no. Is [protected] which was switched from. Eve of 21st nov till time.our consumer no is c18189, subhash nagpal.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    16th Nov-16 Sri ragavendra agency, anthiyur Tamil nadu, dealer of bharath petroleum was raised several fake bills in the name of my vehicle.Actually that petrol bunk was more than 25kms from my home town but how they know my vehicle number and mobile number?why they raise the fake bills ? please give explanation.
    Bharat Petroleum [BPCL] Customer Care's response, Nov 24, 2016
    Verified Support
    Dear jtmagesh,

    We deeply regret the inconvenience caused to you. Kindly share your contact details with us so that member from our team can get in touch with you.

    For quick help, call the SmartLine 1800224344. Thank you for writing in.

    Regards,
    Team Bharat Petroleum
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      G
      Gulshan Miglani
      from Varanasi, Uttar Pradesh
      Nov 16, 2016
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      Address: 124001
      Website: Bhartgas

      Dear sir
      Today i went to your gas distributor in rohtak divya gas agency labour chowk near old i. T. I. I given him rs 516 for gas but he donot accept rs 500 note. Even our prime minister says all gas agency and petrole pums accept rs 500 notes than why he not accept. He do misbehave mostly consumer. Please lookinto this matter and take nessary action for it
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        R
        rose3456
        from Chennai, Tamil Nadu
        Nov 16, 2016
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        I have sent sms for booking gas 6 times on different days. By sending messages to 52725 for sms booking gas. I received the acknowledgement as your request will be processed and informed. Immediately after receiving this message, gas company sent a notification message as server busy. But the request is not processed till today. They are not picking the telephone also. I kindly request you to resolve this isssue. As we have only one cylinder it is very difficult for us. I came to that they are selling the gas for higher prices for other people
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        Pl.deposit subside amount of s.b.i a/c.
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          M
          mamtaa2007
          from Pune, Maharashtra
          Nov 16, 2016
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          Address: 700091

          Dear sir/madam, this is to bring into your kind notice that i am not getting my refill cylinder on time. Once i place the refill request, i get it delivered after one month, due to which i am facing major issue. I have to raise complaint for that, otherwise i do not get my refill cylinder. Last time i received an sms alert that my lpg has been delivered, but actually it was not delivered that time, i raised a complaint and after that i received the refill cylinder. This time also i booked the gas on 5th of november, but till date it is not delivered. It is really very inconvenient for me to do regular follow up and to raise complaints to get the service done. Request you to look into it and provide a solution to this issue.
          Thanking you,
          Mamata agarwaal.
          My consumer number is 75271687 with city gas, north 24 pargana.
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          writing mei complaint raise kijiye. agar aap ko complaint forward karne ke liye address chahiye to aap hamei poochh sakte hain...[protected] ayub khan (aimim)
          My Consumer No. 53687957, I have order bharat gas cylinder vide ref no. 43371 dated 07/11/2016, my cylinder is not received, but i have received message that cylinder is delivered on 10/11/2016. Bharat Gas Agency has given threat that they will stop gas delivery to my residence address. Please solve my problem.
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            R
            Rajaraman J
            from Chennai, Tamil Nadu
            Nov 14, 2016
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            Address: 603103

            My consumer no : 63868997
            My name : rajaraman j

            Distributor name & address
            Adharvaah bharatgas gramin vitrak
            Ddress: no 3 arkay gardens-pudupakkam road,
            Vendavarasi amman koil 1st cross street -19,
            Pudupakkam, tamil nadu 603103

            Today i received refill cylinder to my house but delivery man is not giving gas memo and took the cash rs.620. This is not first time, its happening third time. This (Adharvaah bharatgas gramin vitrak) cheating customers very very much because they booked refill cylinder to my consumer account on 26.09.2016 and delivered 03.10.2016 another person to block please take immediate action. Please i want to change my distributor.

            Regards
            Rajaraman j
            [protected]
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            Radha gas agency dist code 110900 is refusing to accept old notes after demonetisation.this amounts to harassment of the consumer by public utility companies despite government's directive till Nov 14. My consumer number is 46027095.I speak for all other customers who have been subjected to such harrassment
            Gas is not delivered after 1 month of booking . Even after complaining no body taking care of deliver.
            Asking for money to deliver.
            Disttibutor name - MEGACITY BHARATGAS, RGM-91/458/BL-B, ATGHARA, LOKENATHPARK.

            no complain number is working for bharatgas.
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              M
              misssharma
              Nov 13, 2016
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              Address: Meerut, Uttar Pradesh, 2503412

              My Lpg consumer no in Bharat gas is 75022204 .Earlier i am revieving subsidy in allabahad bank but know I am not receiving subsidy.so I contact my distributor he told me that someone open some account on my adhaar in shivalik merchantali bank which is know linked to my lpg account. I want subsidy in my Allahabad bank account and unattach aadhar from shivalik merchantile because its not my account.
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                M
                Madhu Ranjan Tuli
                from Noida, Uttar Pradesh
                Nov 12, 2016
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                Cons no 73642754, Sanjeev Tuli
                Dist. Code 186630, Jagat Bharat gas Noida UP

                October delivered a sealed empty cylinder and in Nov booking delivered my cylinder to someone else. On query gives a vague answer of machine not functional because of demonitization issue where the company confirmed the delivery on 8 the Nov To cover up they send a cylinder on 12 the Nov16 without a receipt, which we returned .

                Plz take necessary action against them ASAP as they have done this with many e. g cons. no. 73643116.

                Let me how to go about it.

                Thanks
                Sanjeev Tuli
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  J
                  juliethomas
                  from Vadodara, Gujarat
                  Nov 11, 2016
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                  Address: Vadodara, Gujarat, 390016

                  I had filled up petrol from bharat petroleum n m shamsuddin and sons, munjmahuda, vadodara today (november 11, 2016) at 12.28 pm. i opened the cap of the petrol tank and asked the guy to fill up for rs. 200 but before i could finish saying 200, the meter read 80 (in amount field). i told the guy that i could not ensure 0 before delivery as he did not give me enough time and he started arguing that when the meter will show rs. 200 i would know that he had filled up. this is the second time with bharat petroleum. earlier the one near genda circle had cheated me. one of the guys opened the petrol cap for me and told me that the cap was loose and that i should be careful. while he was busy talking with me the other one already started filling in petrol and i could not ensure 0. this is how they cheat. can somebody advise as to how to catch these fraudsters with proof? i don’t want to become a fool at their hands again.

                  Julie thomas
                  [protected]@gmail.com
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    P
                    Pratap Gade
                    from Pune, Maharashtra
                    Nov 9, 2016
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                    I Pratap Punjajirao Gade civilain of India Residing at Hingoli dis.Hingoli.st Maharashtra.want to note a complain about Baheti Fuels Of Narsi (Namdev) Tq.Hingoli, dist.Hingoli.As they are not filling a fuel at given proper amount.
                    For Eg. If we requested him to fill the fuel of 100 rs he is filling of 99 rs.And when I ask him to give me a complain Book he started abusing me.
                    I hope that you will soon take action About it.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      D
                      dinesh dev prasad j
                      from Chennai, Tamil Nadu
                      Nov 9, 2016
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                      Address: 603209

                      Today morning went to petrol bunk to fill petrol for my two wheeler and tank capacity is 2.5 litres .I saw a sticker that 500 and 1000 no change available /kindly fill petrol for round 500/1000 for two wheeler.i asked to petrol girl she said no change available from night.where the Rs100, 50, 10, and change money gone ? .two day bank closed.i have only one five hundred rupees .no change available anywhere .RBI pls keep Rs 100, 50, 10 and change vending machine at all petrol bunk and hotspot for daily purchase usage of food, transport and living expenses .
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      I am the customer for Bharat gas and the dealer was DSPreddy agencies they are not delivered the gas properly Ihave booked the gas before 2 wweeks but they are not delivered why this is very difficult to us but HP gas very very good pls solve the problem
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                        K
                        Kumar@jagdish
                        from Mangalore, Karnataka
                        Nov 5, 2016
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                        Advaitha petrol pump cheaters
                        I filled petrol for 300 and told to add additional for 30 and later I told to add additional for 30 rs...but the guy told he added for 70 and now tank is full when I told that to add for 30, he told that I asked him to put for full tank then manager came told no one can cheat and manager started supporting his worker, actually Honda Dio capacity is only 5.3 litres but as per their justification they have added 5.6 litres...cheating with Bharat petroleum whom to complain...God save us
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          S
                          Santhosha M J
                          from Bengaluru, Karnataka
                          Nov 5, 2016
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                          Address: 560056

                          Since 5years i have a bharat gas connection from becs gas agency rajarajeshwari nagar.
                          Every month they are charging extra apart from mrp on the bill like extra 50, 60, 70..

                          We have house in ground floor still they are charging 50rs for every delivery, if we ask anything they will say gas price increased and they don't listen to it they will ignore us run away from here and i tried to call rr nagar gas agency they don't respond to the call some times if we try 15 times we will get the connected they will say your wish to give a tips to them 10 to 20rs.

                          Please let us know the delivery charges and what is mrp of cylinders otherwise i will go for consumer court to claim this.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            S
                            Shish pal jajoria
                            Nov 3, 2016
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                            Address: 143419

                            I submitted adhaar card in gas agency
                            Bhikhiwind gas agency but your ends adhaar card not enter in system till date
                            My consumer no. 70935381 bharat gas service Bhikhiwind
                            Plz provide information your ends not submit my adhaar card no.in system till date. Plz provide information your ends adhaar card not submit with reasons.
                            Plz resolve my captioned subject earlier as possible.
                            Mobile. [protected]
                            Shish pal
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              N
                              niraj6333
                              from Visakhapatnam, Andhra Pradesh
                              Nov 2, 2016
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                              Address: Dhanbad, Jharkhand, 828203

                              Hi

                              I booked for gas cylinder on 19/10/2016 but still it is not delivered to me. We are facing this issue since long time as every time the agency makes some excuses and delays the delivery. The agency encourages to come and collect the gas to gain the delivery charge benefits. That if we go and collect they will give but they wont deliver
                              Please find the booking details as below.

                              Consumer no. EE 5945
                              Distributor code: 117353
                              Distributor name: Ekta Enterprises, Eagarcoor, kumardhubi, dhanbad.
                              pin : 828203

                              Booking no. 26994
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              The mobile number [protected] giving for booking is not being picked up inspite of repeated dialing. Further, your telephone number shown on google list are also not working.
                              Consumer No.009934
                              Mobile No.[protected]/[protected]
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                                B
                                Bholendra
                                from Dimapur, Assam
                                Oct 31, 2016
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                                Address: Madhepura, Bihar

                                My rejistred mobile no is [protected] hai.name change karwana hai.distibuter application nhi leta hai.aur 3 month ke bad bulata hai.my customer no 21883 hai.mai ne smartline me bhi kai bar complain kiya but solution nhi mil paya hai.jiska complain no 1544056, 1550390, 1528798, 1527355, 1560779.1557393hai.itna karne ke bad bhi resolution nhi mil paya hai.sell's officer bhi phone nhi karta hai.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Sir my consumers no j17 my distributors name jai hind bad service home delivery charges extra and puja parpose bonus ...and gas not perfact watgh

                                Customer name change - Comment #2587791 - Image #0
                                Dear Sir /Madam i Smt Swyamprava Satapathy Bearing LPG Gas Consumer No[protected], i have not received the Gas Subsidy from 12/07/2016, So i request please suggest me how can i do, i Have adhar card but due to name mistake the bank and also the Distributor refuse to accept the Adhar card.Adhar No[protected]
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                                  U
                                  umbrajkar
                                  from Mumbai, Maharashtra
                                  Oct 30, 2016
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                                  Address: Pune, Maharashtra

                                  I am a pradeep gas distributer in nigdi - pcnt, pn. 411 044 and my consumer no. Is 229.
                                  Today while putting the cylinder for use it is noticed that the gas is leaking.
                                  I immediately tried to approach my distrubuter but his shop is closed. Can you help me immediately as leak cylinder keeping in home will be terrible. I have put the cap on cylinder.

                                  My address : plot 348 / sector : 27a, pcnt, nigdi - pune - 411 044
                                  Mo. [protected].

                                  Please treat the issue as most urgent.
                                  Thanks,
                                  Smita s. Agashe.
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    D
                                    drmohsin
                                    Oct 28, 2016
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                                    Address: Anand, Gujarat, 388001

                                    I have booked my gas on 17 th October, still I didn't get the gas bottle
                                    My customer id is 26704950
                                    Distributors code 118179
                                    Since continuous 4 days I am going to the related office of Anand distributor Bharat gas they are giving worst and useless response that we will assure that next day u will get the bottle but since 12 days I couldn't get the bottle and giving the false reason that u didn't have empty bottle that y the delivery boy has cancelled the bottle delivery .
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      Nag Tatavarthi
                                      from Amalapuram, Andhra Pradesh
                                      Oct 27, 2016
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                                      Address: East Godavari, Andhra Pradesh, 533201

                                      I have paid full amount rs.835- of gas cylinder, subsidy amout not yet recieved in my account, only message came from bpclpg regarding my subsidy amount has been transferred to the corresponding bank. I checked with bank and gas agency, according to them all the records are correct but it is failfure from bpcl. Please check the matter and take necessary step to credit the appropriate amount to my bank account.

                                      T. Narasimha rao, [protected]
                                      Customer no:3607
                                      Gas agency:morgan enterprises
                                      C. C. No.:671863
                                      Analapuram
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                      Oct 26, 2016
                                      Govinda raja Perumal's response
                                      On 26 October 2016 purchased motor sprit which is fully adulteration. also less volume quality and quantity problem
                                      On 26 October 2016 purchased motor sprit which is fully adulteration. also less volume quality and quantity problem Kumar agencies Arcot bill no41056/26/10/116 Bharat petroleum retail out let
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                                        B
                                        Bholendra
                                        from Dimapur, Assam
                                        Oct 23, 2016
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                                        Resolved

                                        Address: Madhepura, Bihar

                                        मेरा रजिस्टर्ड नंबर [protected] है।मैं अपना नाम शांति सुमन गुप्ता को बदलकर अंशुमाला करवाना चाहती हूं।मेजर गैस एजेंसी, मधेपुरा, बिहार मेरा एप्लीकेशन रिसीव नही करता है और कहता है कि 3 महीने के बाद आइएगा।BP के स्मार्टलैने मे भी बहुत बार कंप्लेन दर्ज करवाया।जिसका कंप्लेन नंबर 1544056, 1528798, 1527355 है।इसके बाद भी कोई हल नही निकला है।plz सर मेरा काम करवा दीजै।वार्ना एजेंसी से तो भरोसा नही रहा, आपसे भी उठ जायेगा।
                                        Oct 31, 2016
                                        Complaint marked as Resolved 
                                        Bharat Petroleum [BPCL] — Customer name change 2 Reviews Bh Bholendra on Oct 23, 2016 Mark as Resolved Phone/Mobile Number: 9534988388 मेरा रजिस्टर्ड नंबर 9006137742 है।मैं अपना नाम शांति सुमन गुप्ता को बदलकर अंशुमाला करवाना चाहती हूं।मेजर गैस एजेंसी, मधेपुरा, बिहार मेरा एप्लीकेशन रिसीव नही करता है और कहता है कि 3 महीने के बाद आइएगा।BP के स्मार्टलैने मे भी बहुत बार कंप्लेन दर्ज करवाया।जिसका कंप्लेन नंबर 1544056, 1528798, 1527355 है।इसके बाद भी कोई हल नही निकला है।plz सर मेरा काम करवा दीजै।वार्ना एजेंसी से तो भरोसा नही रहा, आपसे भी उठ जायेगा।
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                        distibutor application nhi leta hai.
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