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1.8
Updated: Apr 7, 2026
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Bharat Petroleum [BPCL] reviews & complaints page 123

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N
niraj6333
from Visakhapatnam, Andhra Pradesh
Nov 2, 2016
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Address: Dhanbad, Jharkhand, 828203

Hi

I booked for gas cylinder on 19/10/2016 but still it is not delivered to me. We are facing this issue since long time as every time the agency makes some excuses and delays the delivery. The agency encourages to come and collect the gas to gain the delivery charge benefits. That if we go and collect they will give but they wont deliver
Please find the booking details as below.

Consumer no. EE 5945
Distributor code: 117353
Distributor name: Ekta Enterprises, Eagarcoor, kumardhubi, dhanbad.
pin : 828203

Booking no. 26994
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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The mobile number [protected] giving for booking is not being picked up inspite of repeated dialing. Further, your telephone number shown on google list are also not working.
Consumer No.009934
Mobile No.[protected]/[protected]
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    B
    Bholendra
    from Dimapur, Assam
    Oct 31, 2016
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    Address: Madhepura, Bihar

    My rejistred mobile no is [protected] hai.name change karwana hai.distibuter application nhi leta hai.aur 3 month ke bad bulata hai.my customer no 21883 hai.mai ne smartline me bhi kai bar complain kiya but solution nhi mil paya hai.jiska complain no 1544056, 1550390, 1528798, 1527355, 1560779.1557393hai.itna karne ke bad bhi resolution nhi mil paya hai.sell's officer bhi phone nhi karta hai.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    Sir my consumers no j17 my distributors name jai hind bad service home delivery charges extra and puja parpose bonus ...and gas not perfact watgh
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    Dear Sir /Madam i Smt Swyamprava Satapathy Bearing LPG Gas Consumer No[protected], i have not received the Gas Subsidy from 12/07/2016, So i request please suggest me how can i do, i Have adhar card but due to name mistake the bank and also the Distributor refuse to accept the Adhar card.Adhar No[protected]
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      umbrajkar
      from Mumbai, Maharashtra
      Oct 30, 2016
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      Address: Pune, Maharashtra

      I am a pradeep gas distributer in nigdi - pcnt, pn. 411 044 and my consumer no. Is 229.
      Today while putting the cylinder for use it is noticed that the gas is leaking.
      I immediately tried to approach my distrubuter but his shop is closed. Can you help me immediately as leak cylinder keeping in home will be terrible. I have put the cap on cylinder.

      My address : plot 348 / sector : 27a, pcnt, nigdi - pune - 411 044
      Mo. [protected].

      Please treat the issue as most urgent.
      Thanks,
      Smita s. Agashe.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        D
        drmohsin
        Oct 28, 2016
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        Address: Anand, Gujarat, 388001

        I have booked my gas on 17 th October, still I didn't get the gas bottle
        My customer id is 26704950
        Distributors code 118179
        Since continuous 4 days I am going to the related office of Anand distributor Bharat gas they are giving worst and useless response that we will assure that next day u will get the bottle but since 12 days I couldn't get the bottle and giving the false reason that u didn't have empty bottle that y the delivery boy has cancelled the bottle delivery .
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          N
          Nag Tatavarthi
          from Amalapuram, Andhra Pradesh
          Oct 27, 2016
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          Address: East Godavari, Andhra Pradesh, 533201

          I have paid full amount rs.835- of gas cylinder, subsidy amout not yet recieved in my account, only message came from bpclpg regarding my subsidy amount has been transferred to the corresponding bank. I checked with bank and gas agency, according to them all the records are correct but it is failfure from bpcl. Please check the matter and take necessary step to credit the appropriate amount to my bank account.

          T. Narasimha rao, [protected]
          Customer no:3607
          Gas agency:morgan enterprises
          C. C. No.:671863
          Analapuram
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          Oct 26, 2016
          Govinda raja Perumal's response           On 26 October 2016 purchased motor sprit which is fully adulteration. also less volume quality and quantity problem
          View replies
          On 26 October 2016 purchased motor sprit which is fully adulteration. also less volume quality and quantity problem Kumar agencies Arcot bill no41056/26/10/116 Bharat petroleum retail out let
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            B
            Bholendra
            from Dimapur, Assam
            Oct 23, 2016
            Resolved
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            Resolved

            Address: Madhepura, Bihar

            मेरा रजिस्टर्ड नंबर [protected] है।मैं अपना नाम शांति सुमन गुप्ता को बदलकर अंशुमाला करवाना चाहती हूं।मेजर गैस एजेंसी, मधेपुरा, बिहार मेरा एप्लीकेशन रिसीव नही करता है और कहता है कि 3 महीने के बाद आइएगा।BP के स्मार्टलैने मे भी बहुत बार कंप्लेन दर्ज करवाया।जिसका कंप्लेन नंबर 1544056, 1528798, 1527355 है।इसके बाद भी कोई हल नही निकला है।plz सर मेरा काम करवा दीजै।वार्ना एजेंसी से तो भरोसा नही रहा, आपसे भी उठजायेगा।
            Oct 31, 2016
            Complaint marked as Resolved 
            Bharat Petroleum [BPCL] — Customer name change 2 Reviews Bh Bholendra on Oct 23, 2016 Mark as Resolved Phone/Mobile Number: 9534988388 मेरा रजिस्टर्ड नंबर 9006137742 है।मैं अपना नाम शांति सुमन गुप्ता को बदलकर अंशुमाला करवाना चाहती हूं।मेजर गैस एजेंसी, मधेपुरा, बिहार मेरा एप्लीकेशन रिसीव नही करता है और कहता है कि 3 महीने के बाद आइएगा।BP के स्मार्टलैने मे भी बहुत बार कंप्लेन दर्ज करवाया।जिसका कंप्लेन नंबर 1544056, 1528798, 1527355 है।इसके बाद भी कोई हल नही निकला है।plz सर मेरा काम करवा दीजै।वार्ना एजेंसी से तो भरोसा नही रहा, आपसे भी उठ जायेगा।
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            distibutor application nhi leta hai.
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              A
              ankitachanda2008
              from Kolkata, West Bengal
              Oct 21, 2016
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              Address: Kolkata, West Bengal, 700034

              Our consumer number is 6142. We booked a refill cylinder on 20th September 2016. Our distributor is Balaram distributor. Today is 21st October 2016. Still we have not received the refilled cylinder. Usually whenever we are calling the distributor, they are not answering the phone calls. It is very rare we are getting them over phone. After so many attempt we got them over phone on 15th october and they assured that the delivery would be done by 19th October which is yet to be done. Pls help us
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                R
                Raju.
                Oct 17, 2016
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                Address: 841101
                Website: www.consumercomplaints.in/new_complaint

                I want to transfer my lpg connection from ms sri karuneshwari bharat gas, akil pur sonpur to yogi bharat gas agency sabal pur sonpur as current agency is far from us and i don't get home delivery.
                I am not getting lpg gas, so facing too much problem.
                Sir requesting you to kindly help in transfer of my connection.
                My lpg gas connection consumer no is 64530284.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                Oct 14, 2016
                Shivraj Bhandari's response                 Very slow delivery &extra charges
                View replies
                ARUSH BharatGas agencies in vadgaonsheri, pune is very late & their delivery system to bahut hi karab he, delivery charges to extra lete he.Nam tho BharatGas he kam to helpless he.last Question - Hamase rupee lete vo kya karane ke liye? In Keshavnagar, Mundhwa, pune:36
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                  S
                  Sunil Sabharwal
                  from Noida, Uttar Pradesh
                  Oct 17, 2016
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                  Address: Ghaziabad, Uttar Pradesh, 201011

                  Cash memo no.62559 dtd 31/8/2016 of Bharat Gas LPG Cylinder supplied by M/ s Vishnu Jyoti Gas Service Ghaziabad. My consumer no.is 13580 and my address is B266/S3, 2nd Floor, Ramprasth, Ghaziabad 201011. My mobile number is [protected]. The supplied LPG Cylinder when pressed into service today (16/10/2016) was found to contain excessive water resulting into breaking of flame at the stove burner thus the unburnt gas escaped in the kitchen. To prevent incident of fire the gas was immediately switched off and cylinder was removed and kept aside. My consumer no.is 13580. When tried to contact emergency contact no of Bharat Patroleum they were not working. I now want my LPG Cylinder to be replaced immediately. Sunil Kumar Sabharwal
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  Dear Sir my consumer no 56562346 booking date 29/7/16 continue Complain tall free no but no help. ...agency name meera Bharat gas gramin vitrak samastipur Bihar. Regards sanjay KY .mo.no [protected]
                  Reply
                  LPG — LPG DISTRIBUTION AND EXCESS CHARGING... They taken mare transport charge and also they not give any bills
                  Reply
                  Bharat Petroleum [BPCL] Customer Care's response, Oct 26, 2016
                  Verified Support
                  Dear Suraj,

                  Regret the inconvenience caused to you. For quick assistance, request you to call the SmartLine 1800224344 OR kindly share your contact details so that a member from our team can get in touch to resolve your concern. Thank you for writing in.

                  Regards,
                  Team Bharat Petroleum
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                    N
                    neptabuddin
                    from Port Blair, Andaman and Nicobar Islands
                    Oct 14, 2016
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                    Address: 743401

                    I consume bharat gas for last 2year & my consumer no is 66497471. Our gas dustributor's name m/s. Agnisikha gas distributor. It is situated at baduria, north 24 pgs in the state of west bengal. I complaint for irregular delivery. I attached a typed complain letter. It will be greatful to me if you please look after it and take necessary action as far as possible.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    Me 7oct 16 more number more booked me hu per delivery abtak nahi mela. Delar more call karti hu to stock nahi hai kahta or call disconnect kar deta. Muje urgent hai.
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                      S
                      sachi87
                      from Noida, Uttar Pradesh
                      Oct 13, 2016
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                      Address: 110089

                      Sir mein sachin kumar budhiraja jo ki sector 15 meinb rahta ho aap ke bharat petrol pump sector 16 shurya bhushan jo ki petrol dalne ko apni new juptier mein tanki full karne ko kaha jo ki aap ke pump par amit jo ki bina zero (000) dikhe petrol dal raha tha jab meine use kaha tha to sorry kaha ki soory zero ke liye nahi kaha phir jab maine gram hua to kahta hai aap aise hi scoter le jao jab meine kaha complaint book do to complaint book nahi di gai phir aap ke petrol pump par sale officer complaint number dekha to jab meine call karne laga tab complaint book di gi waha par prabhat manager jo ki usne batmezi kari or paise bhi le liye or petrol bhi nahi diya aap ke complaint officer jiska number [protected] hai is ka kya action hai please ansewr do

                      sachin kumar budhiraja
                      [protected]
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        S
                        Susheel Suryan
                        from Bengaluru, Karnataka
                        Oct 12, 2016
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                        Address: 560043
                        Website: Bharat petroleum

                        Fuel station- Shreshtha CA site no 2, kalyan nagar hrbr 560043.
                        They have been cheating customers by fooling customers of topping up as requested. I have been twice a victim.

                        Asked to top up fuel for rs 500 they top it up for 100 rs and stop. When said I asked for 500 rs top up they just top up till 400 rs without resetting the fuel meter to zero and say earlier 100 rs now 400 rs so 500 rs. They done this twice with me and I want to stop this fraudulent practice. This cannot be tolerated. If this is the case why would anyone want to use BP petrol bunks again ?. Looking forward to find a resolve and actions taken against these people.
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          B
                          Bswaminathan
                          from Gwalior, Madhya Pradesh
                          Oct 12, 2016
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                          Address: Bhopal, Madhya Pradesh, 462039
                          Website: Bharat Petroleum

                          Sir one of your petroleum dealer mahendra fuelpoint is located at bawadia kalan, near rohit nagar-phase i, bhopal, madhya pradesh. The service provided with regard to customer vehicle air filling in tyres are extremely bad. Because today i. E 12th october, 2016 when the i had gone to fill air for my two wheeler i have been told by the person managing the air filling service that he will fillup air in the vehicle only for two or three vehicles as he has to go have his breakfast. When i told that if that is the case, let the petrol pump people may do the alternate arrangement, which they were unable to do. It is most irritating to note that the bpcl petrol pump - mahendra fuel point uses only one air filling unit for vehicles which is causing the bpcl customers at lot of trouble. Last but not the least, polite behaviour of the staff members to the customers is amply required.

                          Ca b. Swaminathan
                          B.com., ll. B., aca., disa (Icai)., cccab (Icai)., aiiisla., fiii., pgdim
                          A 406, drishti enlave, rohit nagar, phase i
                          Bhopal - 462039
                          Tel: [protected]
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            suhebkhan0000
                            from Amritsar, Punjab
                            Oct 10, 2016
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                            Address: Mumbai City, Maharashtra, 400001

                            Sir main suheb khan main ek driver hu main batana chahta hu ki bpcl vaadi lube jo Mumbai me hai waha jo tenkar me deep dikhate hain wah driver se par gaadi deep ka 2000 se 3000 lete hain aur badle me unhe 100 se 150 litter oil jyada dete hain aur sahab log ko pata bhi nahi hota sahab kyo apne hatho se deep nahi karte aap is complen ko nazar andaz na kare desh ka sawal hai please sir
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              D
                              diskodragin
                              from Gurgaon, Haryana
                              Oct 7, 2016
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                              Address: 411021

                              These petrol pump guys are a bunch of frauds and cheats. Here is my experience:
                              1. I asked that petrol worth 120 Rs be filled in my vehicle.
                              2. Gave Rs 200 to the employee.
                              3. He shows me the 0 reading on the meter.
                              4. Starts asking irrelevant questions and quickly enters Rs 50 on the meter.

                              Luckily i was able to notice and quickly raised an alarm.
                              This practice has been prevalent for over 6 yrs that i am staying in Baner.
                              There are numerous similar complaints and it is SHOCKING that nothing is being done about it.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              Oct 07, 2016
                              Twincle Singh Shandilya's response                               Deep ganga gas agency
                              View replies
                              Sir
                              Please
                              Dekhiye Ham log kam se kam 150 log 8baje se hi Aake baithe h Aur abhi tak agency khula nahi h
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                                A
                                Arunkumar O
                                from Khammam, Telangana
                                Oct 6, 2016
                                Resolved
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                                Resolved

                                Address: Adilabad, Andhra Pradesh, 504293

                                O swathi cno 69320033... Adhno[protected].3times i was taken the gas cylendes but tha subsidy amount is not getting.in the bank subsidy status is ok. Distributed is telling problm with bank side but bank side is every thing ok last 3 subsidy amount was pending due to this reson so please do need ful help as soon as posible sir.. Plz resolve the probm
                                Call me on [protected] thank u sir
                                Nov 15, 2016
                                Complaint marked as Resolved 
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 14, 2016
                                Bharat Petroleum [BPCL] Customer Care's response                                 Dear Arun Kumar.

                                We regret the inconvenience caused to you. We find that your Aadhar is not seeded with the bank on a/c of which subsidy transfer is not taking place. Our team was unable to contact you on your cell. For further directions please call up Mr Pradeep Kumar Rathod on [protected].

                                Regards,
                                Team Bharat Petroleum
                                View replies
                                Booked a cylinder and it started leaking.
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                                  R
                                  Reena Upasani
                                  from Pune, Maharashtra
                                  Oct 6, 2016
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                                  Address: Pune, Maharashtra, 411046

                                  I have bharat gas cylinder. I resides at ambegaon, katraj pune. I have a connection with Rajaram gas agency, Katraj Pune. Yesterday my cylinder is delivered but the delivery boy demanded 520 Rs. instead of actual cylinder price is Rs 505. Many times i asked him for a slip, but he didn't want to give, Such type of incidents i faced many times in past, the delivery boys every time demanded 15 to 20 rupees more than actual price of cylinder & they always don't want to show slip. These types of problems I suffer with Rajaram gas agency katraj Pune. Previously i have a connection with pushpum agency pune but i never faced such problem. I want to book complain against Rajaram gas agency, katraj Pune
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    R
                                    Rajesh Choda
                                    from Delhi, Delhi
                                    Oct 6, 2016
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                                    Address: 140603

                                    Bharat gas lpg consumer no 69652566 dated 23.7.15. Dbc

                                    Agency: m/s shaheed subedar balbir singh gas agency, dera bassi, distt. Sas nagar (Pb.)

                                    Bank a/c linked: [protected] state bank of bikaner & jaipur, branch zirakpur (Pb).

                                    Aadhar no.[protected]

                                    Starting 23.07.2015 we have purchased about 9 cylinders but 1st subsidy credited on 26.07.2016 = rs.123.88 and second on 23.09.2016 = rs 48.31 only.

                                    All the documents were given on day one to agency. Reminders and re submitting documents were done thrice.

                                    There's no problem with aadhar linking. This new connection was released upon surrendering our old hp gas connection. No subsidy recd.in that a/c also.

                                    Kindly do the needful.

                                    Regards

                                    Rajesh chander choda
                                    D-501, maya garden phase 1, vip road, zirakpur (Pb.) - 140603
                                    Mob [protected]
                                    Regd mob no [protected]
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    View replies

                                    Bharat Petroleum [BPCL] — Gas booking cylinder not received on time

                                    I inform that booking cylinder not received me time to time .many times call office and agency owner but no reply. I face big problem for cooking.
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                                      S
                                      Sreeba Np
                                      from Mumbai, Maharashtra
                                      Oct 5, 2016
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                                      Address: Bangalore, Karnataka, 560005
                                      Website: bharat gas-manav enterprises

                                      My consumer number:20936604
                                      booking number[protected]
                                      I didn't get the delivery though I have booked on 1st October. However I got a message saying that it is been delivered at my residence ..please help. Further though my last booking was on august and was delivered on august my consumer number shows that my last delivery was cleared on September. Doubt misutilisation by manav enterprises, please help
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        A
                                        Abdul24
                                        from Chandigarh, Chandigarh
                                        Oct 5, 2016
                                        Resolved
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                                        Resolved

                                        Address: Tiruchirappalli, Tamil Nadu, 620020

                                        My gas book no is :1672
                                        My Name is Abdul Malik, we are getting Bharat gas supply from sathya gas agency, trichy.
                                        I booked for the service before one week but still I haven't get supply or any information regarding delivery date.
                                        Also last month too I got my gas supply behind schedule and it was delivered without bill to us.
                                        Please take necessary action.
                                        Thanks
                                        [protected]
                                        Nov 18, 2016
                                        Complaint marked as Resolved 
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 14, 2016
                                        Bharat Petroleum [BPCL] Customer Care's response                                         We are given to understand that our Tanjore team have resolved your grievance. Thank you for writing to us.

                                        Regards,
                                        Team Bharat Petroleum
                                        View replies
                                        I am Himanshu from Gaya, Bihar. My LPG distributor don't do delivery cylinder on time. I have registered order for cylinder through mobile on 10th April 2017 but till today cylinder is not delivered. This happens every month. I have complaint orally to the distributor point but they are not taking any steps. Today I have also complaint on National Consumer Forum (docket no. - 264803). So I request you to take proper measures to resolve the issue.

                                        Your's truly
                                        Himanshu
                                        [protected]
                                        Consumer no. 50345743
                                        Distributor code - 117699 ( M/S GAS GHAR).
                                        Reply
                                        I am Himanshu from Gaya, Bihar. My LPG distributor don't do delivery cylinder on time. I have registered order for cylinder through mobile on 10th April 2017 and cylinder is not delivered till 11th May. This happens every month. I have complaint orally to the distributor point but they are not taking any steps. I have also complaint on National Consumer Forum (docket no. - 264803). So I request you to take proper measures to resolve the issue.
                                        And today i.e on 12 May I have received sms on my mobile that your cylinder is delivered.
                                        Your's truly
                                        Himanshu
                                        [protected]
                                        Consumer no. 50345743
                                        Distributor code - 117699 ( M/S GAS GHAR).
                                        Reply
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