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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025
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J
jvigneshcs
from Gurgaon, Haryana
May 2, 2016
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Address: 600100

Last week sunday (Apr 24th), i went here to fill petrol to my bike and asked to fill for rs. 500, usually i fill for 500 and my bike will go for more than 400 kms between my previous and current reserve, but this time i ride only approx 200 kms from my last reserve now, petrol went to reserve. Even if we consider if there is a hike in petrol price from my last petrol to this will i get 200 kms difference?
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    A
    Abhishek Chaudhary17
    from Mumbai, Maharashtra
    Apr 30, 2016
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    Address: 843125
    Website: www.bharathgas.in

    Dear sir,
    I Krishna chandra Chaudhary Bharat gas customer since last seven years and my custemer id is 1883. i got only Ten subsidised cylinder in season[protected] and when i asked for another cylinder in same month our vendor denied to provide another on same month, he said you get only one in a month but as per indian government rule i can take 12 subsidised cylinder in a year either i take 2 cylinder in a month or one cylinder but our vendor is denied and not supplying another cylinder in a same month and said now you can take only one cylinder in a month as per our rule if you missed any month then company is not responsible.I have complained to BHARAT GAS official site & Toll free no[protected] every time suggested have patience will solve the problem as soon as possible but session ends and my complaints not solved .
    I hearby request you to please take my complaint on priority and do the needful.
    Thanking you in your anticipation.

    With Regard's

    Krishna Chandra Chaudhary
    Customer ID :- 1883
    Mobile No. -[protected]
    Vendor:- PR Bharat Gas Agency
    Sahebganj, Muzaffarpur, Bihar
    843125
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      I
      IGPL-Kazipet
      from Hyderabad, Telangana
      Apr 30, 2016
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      Address: 506004

      Sir,
      We humbly want to submit that we have made RTGS of Rs.6, 01, 446/- in favour of BPCL UTR No. SBINR[protected], dated on 20.04.2016 from our company M/s.IMPERIAL GRANITES PVT LTD, Current Account No.[protected], SBI, Hanamakonda Branch for purchase of Diesel.Unfortunately we came to know that our licence No. .P/SC/AP/14/5031(P202426) issued in favour of M/s. Imperial Granites Pvt Ltd got expired on 31.12.2013 and we could not renew it on time. Mr.Raman Shahi Sales executive/Sales Manager advised us to pay the amount but at the same time not checked the Validity of the License. Now we are trying desparately on his Mobile No.[protected] but, he is not responding and knowing the call from us is disconnecting. He should guide us to renew the License instead he is not responding properly.

      So, we humbly request you to refund the amount Rs. 6, 01, 446/- to our Current Account. Name of the Account. M/s.IMPERIAL GRANITES PVT LTD., Current Account No.[protected], State Bank of India, Hanamakonda Branch, IFSC No.SBIN0003422 and help us to guide to get our license renewed at the earliest possible.

      Thanking you.

      Imperial Granites Pvt.Ltd.
      S.Saklani.
      Managar.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        I
        IGPL-Kazipet
        from Hyderabad, Telangana
        Apr 28, 2016
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        Address: Warangal, Andhra Pradesh, 506004

        Respected sir,
        We humbly want to submit that to day we have made rtgs of rs.6, 01, 446/- in favour of bpcl utr no. Sbinr[protected], dated on 20.04.2016 from our company m/s.Imperial granites pvt ltd, current account no.[protected], sbi, hanamakonda branch for purchase of diesel. Unfortunately we came to know that our licence no. .P/sc/ap/14/5031(P202426) issued in favour of m/s. Imperial granites pvt ltd got expired on 31.12.2013 and we could not renew it on time.

        So, we humbly request you to refund the amount rs. 6, 01, 446/- to our current account. Name of the account. M/s.Imperial granites pvt ltd., current account no.[protected], state bank of india, hanamakonda branch, ifsc no.Sbin0003422.

        We have contacted mr.Raman shahi, hyderabad regarding this issue but there is no proper reply from him and he is not even lifting the phone. Kindly look in to the matter and do needful to refund the amount at the earliest possible.

        Thanking you.

        With regards,

        S.Saklani
        Regional manager.
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          M
          manas73
          from Alwar, Rajasthan
          Apr 20, 2016
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          Address: Panchmahal, Gujarat, 389350
          Website: www.bharatpetroleum.com

          I am consumer of Bharat gas, Halol, Gujarat my earlier connection was in Aurangabad, Maharastra, I have transferred my LPG connection due to job transfer .Transferred on 08 March 2016.But when I paid for two filled cylinder agency had taken amount 535*2 =1070 which is not subsidized amount.Subsidized amount 450 approximately .I asked the agency staff why you are taking more amount, they told that first time you have to pay the total amount . I asked the reason but they had no answer.
          My question when government is giving 12 subsidized cylinder in a year then how they are taking this much amount? Earlier I have transferred my connection so many times but not faced such kind of problem.
          There are lack of transparency and they are making consumers fool.I request to refund the amount.

          My Agency: Shree Vallabh Gas agency, Halol, Gujarat Phone[protected]
          My Consumer no;72793975
          My Mob No:[protected]
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

          Bharat Petroleum [bpcl], Kesari Gas Service, Indore — Gas cylinder refill

          No gas cylinder delivery from last 15 days..! order gets cancelled automatically...informing wrong address...! customer care no doesn't work !
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            R
            Rajni kapoors
            from Noida, Uttar Pradesh
            Apr 16, 2016
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            Address: Lucknow, Uttar Pradesh, 226018
            Website: bharat petroleum

            I asked to fill 70rs petrol in my mastero the person made 20rs fuel and started to divert my mind .fuel metre of ny scooty didnot show any changes when i asked to him he started mis guide me and using abuse language and give challenge to me go and complain please do me favour
            Pump name bharat petroleum near city station lucknow
            Dt 16:042016
            Time6:30to6:45 approx
            Regards
            Rajni kapoor
            Mb [protected]
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            Petrol pump name. - R.Mc. Drill .and co. Pct. Ltd.
            Jajpur road . Jajpur. Odisha
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              M
              Mahendran Thirupathi
              from Chennai, Tamil Nadu
              Apr 15, 2016
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              Address: 600058

              Hello team,
              I am Mahendran staying in chennai Ambattur.Last month that means 11/03/6 I have booked a Bharat cylinder and got the same in the next day.i have noticed yesterday that the cylinder was empty and sealed, for further I have contacted the responsible agency but they are not given the proper response while speaking to them they are dissconnect the call suddenly. Am using Bharat gas more than 15 years such I never seen like this worst agency.I have the proof of delivery bill and Sealed empty cylinder.
              Customer Id 20400191
              Booking mobile no [protected].
              Agency Rajni gas agency

              Please do the needful and take necessary action on the mentioned Above.hope I expected positive feedback from your side
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                A
                ashokk4151
                from Delhi, Delhi
                Apr 15, 2016
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                Address: Karnal, Haryana, 132116

                I am a customer of ambey gas agency taraori, karnal state haryana 132116


                my consumer no. 7631
                name : ratan singh s/o giano singh village rambha


                dear sir

                i have surrenderd lpg subsidiy on my consumer no. 7631. I booked my lpg gas many time in f/y 2015-16 but i did not received my gas and data of distributor showed that lpg gas have been issued to you, ambey gas distributor rfused to me to give gas.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  M
                  mkmlkr88
                  from Mumbai, Maharashtra
                  Apr 14, 2016
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                  Address: 798613

                  Sir,
                  We are not receving subsidy in our bank a/c ;this is our consumer no.=
                  68583482
                  68817949
                  61898071
                  64421778
                  62316174
                  62125793
                  63251720
                  65121546
                  62094252
                  62125793
                  70167155
                  62004527
                  70165595
                  68583466
                  65550353
                  62004706
                  61896182
                  64421778
                  Distributor name ozukum bharat gas gramin vitrak changtongya nagaland 798613.
                  Thank you.
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                    M
                    mannu+shanu
                    from Delhi, Delhi
                    Apr 13, 2016
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    Dear Sir
                    I am a customer of Bharat Gas. My customer number is 59578. My distributor is Chitra Gas Service, Noida Sector-55.
                    Contact No. [protected]

                    I had booked for a refill through telephone on 17thMarch 2016, but till date i have not received any LPG Cyclinder and Subsidy is credited in my account.

                    I complaint to chitra gas agency but they assured me that the complaint will be forwarded to the concerned distributor and told me.

                    I called after three days to check, when told me that I will get the delivery that day or next day.

                    I waited till the next day, however no gas was delivered.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      A
                      avs1997
                      from Gurgaon, Haryana
                      Apr 12, 2016
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                      Address: Hathras, Uttar Pradesh, 204101

                      Ere is sales tax chori in a huge way publicly in hathras - uttar pradesh ; pin 204101 area.
                      Domestic cylinders of lpg are used in place of commercial cylinders in all food beverage factories; in samall n medium scale indusyries ; commercial shops of halwai; silver n gillets items manufactureres in bisawat area .
                      All administration n supply food inspector is taking monthly bribe in a huge amount.
                      Conplain done on all defferent level of administration but all are taking monthly bribe.
                      How to check it in govt.N public interest ?
                      Rgds
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                        M
                        manjula mahesh
                        from Delhi, Delhi
                        Apr 12, 2016
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                        Address: 580009
                        Website: Indian consumer complaint forum

                        Sir /madam
                        I got themessage from bpclms on dated 11.3.16 at 15.32
                        " thanks for fuelling 28.77ltrs diesel for rs.1500.1 in ka25ma 8825 at bp - channapatna in channapatna txn time 15:32 11/04/2016."

                        But the thing is at this time my vehicle is in hubli - dharwad karnataka. My vehicle is not filling any such type of fuel at your outlet, is it possible to fill the fuel by online or other means. This is cheating or duplicating the my rigistration number or any other type of misuse. Please clarify the same otherwise i complaint the same to the competent authority means rto/police.
                        Regards
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          V
                          vikas2669
                          from Jaipur, Rajasthan
                          Apr 12, 2016
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                          Address: 122506
                          Website: www.ebharatgas .com

                          Pardeep bharat gas ([protected]) rajstan who take money for takin g franchise of bharat gas in haryana and after taking money he can not attend my phone.plz sind the person who disappionat tha bharat gas . give ur suggestion
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                            L
                            lvg
                            from Nashik, Maharashtra
                            Apr 10, 2016
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                            Address: 411021

                            My consumer id is 52803. This connection was transferred from father on 5th Sept 2009. The LPG subsidy status was opted out which i have not chosen. I am not getting the LPG subsidy from sept 2009. Agency took back Rs 568/- advanced subsidy given to my father. I called distributor but no use. There is no option of getting it back. I would like to get my subsidy status back to normal with DBT.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            Bpcl company services very poor.
                            Cilenders not delivered after seven days to booking date.
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                              K
                              kushagr
                              from Chennai, Tamil Nadu
                              Apr 8, 2016
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                              Address: 079
                              Website: bharatpetroleum.com

                              Sir /madam
                              I got the diesel filled at petrpl pump on NH-2 Baran BIHAR . The quantity filled was 38.65 litre amounted Rs.2000 on 16/03/2016. But the message I Received on my registered mobile was as :
                              " Thanks for fuelling 34.47Ltrs DIESEL for Rs.1709.71 in MP11G0277 at RAJ & CO in BARAN. Txn Time 18:26 16/03/2016."
                              My complain is for discripency in the two details. I feel that I have been cheated for paying 2000 Rs. And getting only 34 litres of the fuel being filled.
                              I am sure you will look into this matter and will treat the case fairly.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                G
                                gawaskar g
                                from Tirunelveli, Tamil Nadu
                                Apr 7, 2016
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                                Resolved

                                Address: 629004

                                Hi,

                                I have booked a new gas connection in bharat gas agency on 25-Jan-09 in vepery.

                                We have already paid Rs 3000 for the initial first connection.

                                Now When i apply the additional cylinder the agency told to pay Rs 3000 for getting additional gas connection.

                                Actually the additional deposit amt for cylinder : Rs 1250 only.
                                The gas agency demand to pay Rs 3000 otherwise we cant provide additional cylinder.

                                What is the current procedure for apply additional gas connection?
                                How much amount to be pay for additional cylinder?

                                I am waiting for the feedback.

                                Regards
                                G.GAWASKAR
                                Email : [protected]@yahoo.in
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Dear Gawaskar, We regret the inconvenience caused. Kindly share your contact details with us so that a member from the concerned team can get in touch with you to resolve the concerns mentioned. For immediate assistance you may call the Smartline[protected].
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                                  A
                                  Abhibmit02
                                  from Delhi, Delhi
                                  Apr 7, 2016
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                                  Address: Jaipur, Rajasthan, 302012
                                  Website: www.bharatpetrolium.com

                                  On dated 7 April 2016, at approx 7:35 AM I reached petrol pump of bpcl, near govindpura, kalwar road, jaipur. I parked my car near air compressor to fill air in one tyre and approached one of the staff of petrol pump. He asked me to wait, even after 15 minute he didn't came and when I approached him back he said no body will fill air till 8 AM. When I approached to manager (Mr. Rohtas as he told me), he repeated the same thing n ask me to go somewhere else. Even after some argument they didn't help me and advice not to come the same petrol pump for filling.
                                  Will u plz help me and tell is there any time fixed for petrol pump sercives, if not what action authorities are going to take against individuals, plz confirm me as soon as possible as I am also going to raise same issue to higher authorities also. Your early action will be highly appreciable.
                                  Thank you
                                  Email me at- [protected]@gmail.com
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                  Dear Ab Abhibmit02, We regret the inconvenience caused. Kindly share your contact details with us so that a member from the concerned team can get in touch with you to resolve the concerns mentioned. For immediate assistance you may call the Smartline[protected].
                                  Respected Sir/ Madam,

                                  I had given a complaint No.1171478 dated 08/03/2016, which was later on thought solved by me as i received a call from the smartline, But today(14th april 2016) when i went to fill the petrol on the same petrol pump (SN BURYE FILLING STATION, OPP TAXI STAND, MAPUSA, NORTH GOA 403507) i had a terrible experience as the same earlier petrol pump attendant Mr. FRANCIS D'SOUZA said that he will not put fuel in my bike Bearing Registration Number GA03F6781 at around 11.20 am, I requested him again he said go to the next attendant despite he was not attending anyone. I again requested him he started abusive language. This is really a bad behaviour on the part of a such big organisation like bharat Petroleum, I want this querry to be solved at the earliest, im Really upset regarding this.

                                  Regards,
                                  SACHIN REDKAR
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                                    S
                                    skyadav271
                                    from Jammu, Jammu and Kashmir
                                    Apr 5, 2016
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                                    Address: 823001

                                    Sir ghas ghar(117699) in gaya bihar do not deliver the gas on time . My consumer number is 52562068 and my name is santosh kumar. Earlier also i have complained whose reference number is 1054301. They deliver the cylinder after 4-5 times visit of agency which becomes difficult as i am defence personnel posted in j & k area and my family leaves alone here. This time i have booked the cylinder on 16 mar but till now it has not been delivered. When contacted the manager he replied arrogantly that whatever you can do, do that i will work in same manner. Kindly do the needfull.
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      A
                                      Ashish Saurikhia
                                      from New Delhi, Delhi
                                      Apr 5, 2016
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                                      Address: Ghaziabad, Uttar Pradesh, 201204
                                      Website: bharatgas.com

                                      Dear sir

                                      This is for your information and redressal of grievance regarding non-delivery of lpg even after 18-20 days of booking. Please find below the details of our connection & booking.

                                      Name: akhilesh saurikhia
                                      Connection no.: 11972
                                      Dealer: dhirendra gas agency, opp. Modi mandir, modinagar
                                      Booking no.: 128840 of 18032016.
                                      Date of booking 18th march 2016.
                                      Gas booked on: [protected]

                                      I request your immediate intervention in the issue.

                                      Thanks and regards

                                      Akhilesh saurikhia
                                      [protected],[protected]
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        T
                                        Tanveer Qamar
                                        Apr 3, 2016
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                                        Address: Nalanda, Bihar, 801302
                                        Website: my.ebharatgas.com/ccs/ComplaintCreationLPG

                                        Dear support team,

                                        This is the very bad situation in the service which we are facing on the time of delivery and delivery on home. My customer id is 56707981.
                                        My last order booking is before one month and without any information these people has been cancelled.

                                        02-03-[protected]cancelled[protected]na0.000.00not applicablecodnanana

                                        Now, we are paying money and no one is responding form last month. Now, they informed that booking has been cancelled and we are facing issue from last months.

                                        3 points need to be resolved asap.

                                        1. After booking this agency doesnt provide the cylender even so many times go to agency and no response.

                                        2. Home delivery issue - this agency doesnt supports home delivery, even no for me but in my location every one is facing same issue.

                                        3. Subsidiary amount - last 6 six months, we didnt received any subsidiary amounts.

                                        Now, please let me know did you think we are the consumer or your slave please deliver tomorrow gas asap.

                                        Regards,
                                        Arsha naz
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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