Bharat Petroleum [BPCL] Complaints & Reviews

Dear Concerned,
Today when I went to BPCL's Coco petrol pump at Kharghar, Navimumbai the service person Mr.Santosh Shukla surprised me as he was trying to communicate by his eyebrows upward & rather not speaking or asking how much or what to fill i.e diesel or petrol. So I also responded by face expression which he couldn't understood & later on I wished him Good Morning & informed also interact verbally & not via face expressions. This sends bad signals of an individual to the customer.
So my humble request is being that pump beside the Regional Office of BPCL, the pupils at that pump should be professional in their dealing like giving a smile, greet the customers or just saying Thank you etc which will further enhance the image of the Petrol pump plus the brand BPCL.
Hope I was sensible.

Hi, i'm Bandu Kadu from Ashti, dist. Wardha. I have booked cylinder rifle on monday but not received delivery yet from ANUSAYA GAS AGENCY (Ashti) And received this text too. "Dear consumer, Your booking no. is 17753 of 26102015. Your Distributor cleared Booking up to 21092015.Check weight, seal, leakages before accepting delivery." Please provide me a positive response. Thanks in advance. Regards...

Bharat Gas — Collecting Extra charges during delivery time
[protected]@gmail.com
Hi, I am ravindra singh and My consumer number is 69274084. I have booked cylinder today and they asked me to collect from godown. It was 1KM away from my place. I went godown to collect new cylinder. Godown is near collectorganj. I have reached that place finally and they asked me to pay 590 rupees and bill amount was 565. They collected extra charges and they didn't help me to lift cylinder also. I was calling some one for help to lift cylinder and no one came. I have lifted. the cylender
so i request you kindly take the action.

Sir,
I am holding Bharat Gas connection with following details:

Consumer No - 26109
Reg Mob No - [protected]
AADHAR No[protected]
Subisidy Bank A/c No Central Bank of India - [protected]

2. I am not getting subsidy since last two occassion. Message comes that transfr failed.
3. Please resolve problem and advice.
Thanks
Email: [protected]@gmail.com

Dear sir/madam, My consumer no is 31221 which is in Sandesh Gas Agency, But without my knowldge my consumer no changed to 51187652. Which is in Anusuya Bharat Gas. My request is how is it possible without customer concent one can transfer to other. I am not interested to Anusuya Gas agency, His. Service is not convient, even subseedy of this current booking is nt credited to my account. Pl look into the better. Regards, Kalpana Naik

Dear sir.. I am regular customer of bharat gas.but now I m unsatisfied this service. Sugauli branch is very poor branch of our area..I face every month delay about taken cylinder.. But there service provider is not serious response.. So I requested you to sir please verify bharat gas sugauli branch about customer service & satisfaction.. Thanks

Hi, I am Balaji and My consumer number is 59469858. I have booked cylinder today and they asked me to collect from godown. It was 4KM away from my place. I went godown to collect new cylinder. Godown is near Paraniputhur and roads are not good inside the rice mill. There is no Bharat gas sign board. It is difficult for us to find the godown. I have reached that place finally and they asked me to pay 550 rupees and bill amount was 532. They collected extra charges and they didn't help me to lift cylinder also. I was calling some one for help to lift cylinder and no one came. I have lifted finally without anyone support. I have reached porur branch through mobile and informed them same issue. They asked me "Why did you pay extra charges" instead of asking "Why they collected extra charges". I didn't get proper response from Porur branch and really feel shamed about this incident. I have already opted "GIVEITUP" to support our indian goverment. I didn't expect this type of behavior from Bharat gas porur branch. My humble request is "Can someone visit that Paraniputhur bharat gas godown unofficially and check with customers to visit there?" Please take some necessary action and let us know your response. if i didn't receive proper response, i will cancel my connection.

Place: shimoga
The manager, date: 17/10/2015
Bharat gas
Dear sir,
Sub: correction numbers of cylinders, reg.,
Ref: - 1) consumer no: - 234
2. Pg id: 1 [protected]
3. Distributor code: 100432 shalok gas agency
I write to state that by verifying the website in edit profile the numbers of cylinders recorded as one (Cylinders held), but i have got two cylinders.
With reference to the above, i am submitting several reports to your shimoga agencies to correct the total numbers of cylinders are two
I have purchased two cylinders as on (1) subscription voucher no: 745537 dated[protected] & (2) subscription voucher no: 3007910 dated[protected] respectively, and paid the specified amount as per your instruction as on date.
The both original subscription vouchers are handed over to the agencies for their further needful action as per their instructions. On 22/12/2014
But till this date they have not taken any action in the matter, nor they have returned the original vouchers to me. Since from one year i am marching to the agencies, but no one is giving any proper response, nor any action in the matter.
Hence, i humble request you take immediate action in the matter to avoid further complications in the matter, & hand over the original vouchers to me.
Action taken the this regards may kind intimate to my e - mail: [protected]@gmail.com
Hence, i request you the correction may be made in your record the numbers of cylinders are two to avoid further complications.
Thanking you, sir, with regards

(John denis fernandes)
Joseph nagar, b. H. Road,
Shimoga - 577201
Karnataka state

I am shiva jee rao gaikwad, i am from bilaspur c.g.lpg consumer in bpcl lpg distributor kamla gas agencies bilaspur c.g my consumer no is - 10809 i have lost my subsidy amount two times, distributor says you'r subsidy amount is a waiting for A/V verification and i think bpcl or npci team will be stopped my subsidy amount and they are helping a central got. of india or mop/pmo they are orally ordered to every company E.D.and e.d.ordered company senior officer's, senior officer's ordered company's customer care no . operator staff and customer care no . operator staff is miss guided consumer's . i am requested to pmo and mop please stop that mind game and closed your dbtl lpg subsidy game ? i have a some question, please explain me .. 1st .[protected]-10-[protected], amount-174.18 Subsidy Payment is not getting processed due to Non AV Verified Consumers 2 nd .[protected]-08-[protected], amount-247.18 Subsidy Payment is not getting processed due to Non AV Verified Consumers 3 rd is- if you say yes, aadhar is must by lpg subsidy, so please send that a circular, aadhar is must by lpg dbtl yojna, in my email ac shivagaikwad675gmail.com 4th is - if you are not answering me, sorry i will go to court . 5 th is - i am waiting your answer, only two days 6 th is - can you pressureized me, lpg linked by aadhar 7 th is - i hope so, you are cleare this issue

Hello Sir/Madam, I need to new connection and i already applied online before 1month and submitted all document on galab gas agency jaipur (before 1 month) location but they are not give a positive response and they are force for extra charges. My Online request no is: 18859498. My Name: Manish Sharma My contact no: [protected] Distributor no:[protected] Please provide me a positive response. Thanks in advance. Regards

ഗ്യാ സി ന്റെ Transferi ഫോം. വാങ്ങാത്തതു.സംബന്ധിച്ച് സാർ ഞാൻ എറണാ കു ളം ആമ്പല്ലൂർ പഞ്ചായത്തിലെ കാഞ്ഞിരമറ്റം: സ്വദേശിയാണ്. എന്റെ പേരിലുള്ള ന മ്പർ 19409 കണക്ഷൻ 2014. ൽ ഏജൻസി നമ്പർ ' 115 443 ൽ നിന്നും ( സൂര്യാ ഗ്യാസിൽ) നിന്നും എറണാ കൃളം' റോസ് ഫ്ലൈമിലക്ക് മാറ്റി (115.433.) പുതിയ കൺ ' നമ്പ .47581673 ഒരു ' തടസ്സ വുമില്ല കണക്ഷൻ ആധാ റുമായും. ബാങ്ക് ' മായും. ലിങ്ക് ' ചെയ്തു. 2014 ൽ ടീ കണക്ഷൻ . സുര്യ .യിലേക്ക് Transfer വാങ്ങി ഡോക്കുമെന്റ. നമ്പർ. 600.7520206. തിയ്യതി 30. / 9. / 2015 എന്നാൽ. സുരാഗ്യാസ് ' എജൻസി | KYC യും. 2 ഫോട്ടോ 50. രൂപ. എന്നിവ ആവശ്യപ്പെട്ടു. റേഷൻ കാർഡിന്റെ ' പകർപ്പ് മാത്രം ഇനി ' നൽകൂ എന്ന് ഞാൻ പറ ഞ്ഞ് ' വെങ്കിലും അവർ സമ്മതി ച്ചില്ല 1 ഇപ്പോൾ ' എനിക്ക് ഗ്യാസ് കിട്ടാൻ നിവൃ. ത്തിയില്ല എന്റെ അപേക്ഷ വാങ്ങാൻ ഉടൻ' നിർദ്ദേശം നൽ കണം ഫോൺ; 98.95.486863

I (consumer ID 8668, Bharat Gas, Haldia Dock Complex, Purba Medinipur) have not received subsidy in last two domestic gas cylinders. Subsidy Transfer Status is showing "Subsidy Payment is not getting processed due to : Non AV Verified Consumers" Let me know what I have to do?

Consumer no 52375 of maharashtra os satara Zilla S k V Sangh ltd Satara. I have linked adhar with the bharat gas distributor, and also with the bank with state bank of india. But in bharat gas transparancy portal it shows on linked with bharatgas and not linked with bank. So npci not linked this for almost last 15 days. So do the needfull. contact no [protected].

My name is Ashish Mackwan. I had placed an order for a refilled cylinder on 1st Oct 2015 however it was never delivered to us now it's been 3 days our gas has got over we have not cooked food at home and we have been constantly calling them and requesting them to send Asap but still have not delivered it...My consumer no is 50100204 ... Sai shubham ( Anand Nagar, Ghodbunder Road) is the name of the agency through who we order the cylinder

My Bharat Gas Consumer no. is 010127. I booked a refill cylinder on 15.09.2015.and the Booking reference no. is 61402. I lodged a complaint for non delivery of refill cylinder on 29.09.2015 and the query no. was 935689. On 01.10.2015 I got one SMS from DM BPCCCS THAT ABOVE QUERY No. IS RESOLVED, though I am yet to get the refill cylinder even after one month of booking the cylinder. I failed to understand how the wrong message was send to...

मैं सिरसा की भूपिंदर गैस एजेंसी का उपभोक्ता हूँ और मैं दूसरी एजेंसी मैं अपना कनेक्शन का तबादला करवाना चाहता हूँ । परन्तु एजेंसी संचालक मेरे कनेक्शन को ट्रान्सफर नहीं कर रहे हैं और मुझे परेशान कर रहे हैं । मेरा मोबाइल No. [protected] gas consumer no. 59324682

Main charnjeet kumar from gudrana disst sirsa haryana ka hu main bhart gas agancy ka connection liya huya tha per karan gas agancy ne mera sath chetting karke mere connection se 8 cyalander nikal liye jab maine karan gas ki complaint ki to maneger aur agancy owner ne meri gas connection ko bandh kar diya ki main ek garib hu es liye eski agar enqury ho kalanwali ki karan gas main bara gapala nikle aap janab se binti hai ki enqury karke mera bandh connection start karvaya jaye aur karan gas per karvai kare ek bat aur ye complaint ko resloved kar dite hai mere mob no [protected] per es complaint ke bare main jarur pata kare

I want to code an incident.that will happen with me so many times i book my gas order no is 65423 and it will be delivered on 24-9-15.my lpg id[protected]. But after delivery i received a msg in which it is written that your order is cancel and i did not receive any subsidy This is not first time with me i face this problem so many times.so, kindly do something by which my subsidy is credit to my accoun. Thank you ANIL KUMAR AGARWAL

Sir, on 9/10/2015, I wanted to petrol in my vehicle so i reached at Bharat Petroleum Corporation Limited Retail Outlet Petrol Pump, Osmanapura, Opposite Gopal Cultural Haal, near Thakkar Furnitures, Aurangabad . I gave the instruction to the boy available for filling fuel in vehicle that " please fill the petrol of rupees 200 in my two wheeler". Suddenly the one boy started speaking to me & diverted my attention from the meter. & other...

Chinar gas agency, chanapora Srinagar has no home delivery system and Bharat gas has failed to respond even after repeated complaints. Even if home delivery is done by the said agency, it is being done for selected VIPs and not to the general public...kindly get the problem solved.