Bharat Petroleum [BPCL] Complaints & Reviews

Dear sir i am costomer of bharat gas agency named as sarawati gas agency in district yamuna nagar in state haryana.Sir i have booked my gas cylinder more than 15 days and yesterday i.e. on 8-7-15 i personally visited the agency twice. They promised me about the delivery of gas cylinder on 9-7-15 till 11am. I have waited but no one come and when i again approached the agency they again told me that they will give it to me tomorrow. This same thing happened since last one week sir. This saraswati gas agency harasshing me.as i am a govt emplyoee and have less time to visit agency during duty time. Sir the name of so called owner is Mr. Sube singh and Mr. Ishwer singh . They didn't pick the phone numbers which they provided AMD not available physically. They have few emplyoee who continue telling lie that tomorrow and day after tomorrow... which is not giving me clear idea to me that upto when i can get my gas cylinder and asked them that connect me to the ownerto talk they also refused to provide us the number. So sir i am living in dilemma and feel deceived by this saraswati gas agency.kindly fo thr needfull legally. With regards Vijay vivek H.no. 112, ram nagar colony, kansa pur road, yamuna nagar 135001, haryana. [protected] Dr.[protected]@gmail.com My costomer no = S-6169 with saraswati gas agency located on sasauli road.

consumer no.29053137 dayanand pandey, bhatatgas, bhawani gas agency kankerbag patna, complaint to your tollfree no, complain no. 780066, 766781, without redressal you write redressed. reg non delivery of cylinder, less weight, excess charged, cash memo not given, telehone not attended, you never take any action, not listen complain, displaying no. of many officers but no number works, , if works no reply, no redressal., in agecy ram rajya is there, without any controll.this time if no redressal i will write to prime minister office and also go to consumer court.

Dear Sir/Madam I am not receiving my Subsidy in our account since February 2015 while I have submitted all documents and complaint many time in Bharat Gas Customer Care but no action taken till date . Complaint no and date given below of Bharat gas Customer care -- Complaint Ref No- 662130 Date 02/05/2015 Complaint Ref No- 729965 Dated 04/06/2015 Complaint Ref No- 747890 Dated 15/06/2015 Complaint Ref No- 785854 Dated 08/07/2015 Please help us to provide subsidy

dear Sir, I am a old customer of bplpga Price return in memo 437.50 but distributer received the payment of the every customer 460/- rs, means Rs. 23/- more every customers. please tell me its right or wrong & suggestion about this matter by mail by email id [protected]@bklon.com

I IPSITA das submit my all documents for transfer my gas connection along with all supporting documents as advised by distributer on 16 Jun 15 and I got msg .I'd is 17580619 but till now I didn't got my documents, the do not give proper reply as I am facing a great problem. My gas agency is barna gas agency Odagaon (Odisha ) so consider the case and I am waiting for good results thank you

Dear Sir/Madam, I am the domestic consumer of Bharat Gas Agency. My Consumer number is 15204 of Rajesh Gas Agency, Amravati. I have booked LPG Gas Cylinders several times but till date I have not receive any type of subsidy in my bank account. Even though www.mylpg.in showing the subsidies given to me. Please provide me the information about subsidy given.

Incident 1: Today 7 July (Rcpt 92520) 1. Told attendant to fill in petrol in two wheeler for Rs.700. 2. Attendant filled in pertol for Rs. 150 and took out the nozzle. 3. I said had asked for Rs. 700 and not Rs. 150 - at which he reset some settings. 4. The moment the reading started changing again (please note it was NOT reset to 0), he asked me irrelevannt question like payments mode/ debit or credit card/ PIN code reqd or not etc. 5. He stopped at meter reading at Rs.550. 6. Asked him amount to be paid - he said Rs. 700 - being Rs. 150 from earlier reading and Rs. 550 from current reading. 7. Insisted he did not reset the count to 0, at which he agreed and accepted payment of Rs. 550. Incident 2: Around a month back 1. Person before me put in petrol for Rs. 100, heard him say this amount. 2. At my turn, Attendant did not show the 0 reading and started filling in petrol. 3. Stopped at reading i asked for - Rs. 500 - when i insisted that reading was not zero, he agreed it was a mistake and accepted payment for Rs.400 only. Please take steps to stop these attempts at cheating consumers.

I filled the fuel for Rs.2000 on 3rd July 2015 at M/s Sri Vidhur Agencies, No.211/10 A, Jameen Pallavaram, Chennai - 117 through debit card payment, but I forgot to collect the bill receipt for it. When I checked into the petrol pump today 07 July 2015, along with my proof of my card payment slip to get the bill for the same, the dealers and staff not only refused to give me the bill but were also very rude and treated me very badly without giving any respect.

My connection No- EG-538 Gas agencies East Enterprises Dilshad Garden East Delhi. I booked my clynder but supply me 4 Kg shrtage sylender I complaint to distributors he say other sylender supply to you soon but till today I not found other sylender I request you please supply me full gas sylender because i not use sylender . Thanks Bishnu Dutt Bhardwaj B-193 Ashok Nagar Shahdara Delhi-110093 Mob-[protected] Gas Connection N- EG-538 BHARAT GAS

Dear Sir, Many time my Aadhar Card[protected] Send to my ICICI Bank (A/c No.[protected] & same Document provide to LPG (Bapna Gas) Distributor but Aadhar Card still not link with Bank & Error to NPCI, Plz Link to my Addhar to ICICI Bank, Close the issue as soon as possible Note:- LPG Subsidy pending from Last 6 Months Many Time Complaints in BPCL & Complaints Reference No. is Below 1) 604427 2) 623519 3) 676028 4) 709484 5) 700471 6) 773977 Problem is not resolved against above mention Reference No. Laxmi Lal Mali Udaipur (Rajasthan) Cont. [protected], [protected] [protected]@gmail.com

My complaint no: 006 dt 20. 06. 2015 time 7. 25pm
Cash memo no 13559 dt 20. 6. 2015
Kawakhali fuel centre
N. B. M. C. Road. ,
Siliguri
Wb

Was given rs1000 worth of hsd without setting and showing zero reading.
Continuous delivery from previous customer to me.
I had objected immediately on start of delivery to my car but was not heeded to. By the ro sales man

Consumer Number : 17488
Customer Name : P.Dhanapal
Phone No:[protected]
Email Id : [protected]@yahoo.com

This is to inform you that my lpg subsidy not yet credited in my bank account, for the attached bills and advance amount.

My bank a/c no.[protected]
Bank Name : canara bank
Branch : oppanakara street, coimbatore-641001

Bharat Gas has given multiple gas connections in single house with address as follows after taking bribe by top officials. Gas connections in the name Manmohan Singh Chadha & his daughter Jaspreet Kaur. Address 365, Topkhana Bazar, Ambala Cannt. Ph [protected]

2nd day of july, 2015.

From : aparna sen,
C / o. : sri sambhu nath pal,
252, g. T. Road, kumarbagan,
Chatra, serampore, hooghly – 712 204
(West bengal) .
To
Lpg business unit,
Bharat petroleum corporation ltd.
Bharat bhavan, 2nd floor,
Plot no. 31, kit scheme no. 118,
Prince golam mahammad shah road,
Near dooradarshan kendra,
Kolkata – 700 095.

Dear sir / madam,

Ref. No. Lpg id: 1 [protected].
Sub: opted in of subsidy.


I, aparna sen, residing at 252, g. T. Road, kumarbagan, chatra, serampore, hooghly – 712 204 (West bengal) , am a consumer holder bearing no. 18650 of m / s. Anand gas service (Code : 112341) , 87 / 1, g. T. Road (West) , serampore, hooghly – 712 203 (West bengal) under bharat petroleum corporation ltd. My aadhaar card no. Is[protected] already deposited for seeding into my lpg distributor on 11. 02. 2015. I booked on 15. 03. 2015 vide order no. 1165321 & cash memo no. 654846 which is already received on 23. 03. 2015 amounting of rs. 646. 50p. & next booked on 23. 05. 2015 vide order no. 22420 & cash memo no. 31879 which is already received on 21. 06. 2015 amounting of rs. 661. 50p, but not received the said subsidies up till now. Please also request you to submit the above subsidy transferred into my bank account no.[protected] o[censored]nited bank of india, sheoraphully branch, 9 / 2, goswami bagan lane, sheoraphully, hooghly – 712 223 (West bengal) & ifsc code – utbi0she218. Unfortunately my above consumer no. Opted out, please convert into opted in immediately for praying actual subsidy. Even physically visit to you above office on 23. 05. 2015 & the several times send e - mail in your concerned persons, but not any reply, not any e - mail, not any action up - till - now. Continue harassment not possible to link lpg connection.

I beg to request to please do the needful as early as possible about subsidy & oblige.

Thanking you.

Yours faithfully,

Aparna sen.
Mobile no.[protected].
E - mail id : [protected]@gmail.com

RAM Service Station at Mathura Road, Near Pragati Maidan New Delhi - 1, had filled Diesel instead of Petrol, whereas I am an regular customer of them since Last 12 Years and first time it happened with me. I paid more than Rs.5000/= to get the fuel tank and pipe line cleaned and got changed the PLUGS also....

Dear sir, This is Nandeesh B Mashyal. We have the connection of Bahrat Gas with Naik Agency, Dharwad (Agecny code-381834) and our consumer number is 3194. The connection is in the name of my aunt Mrs. A G Patted (Registered Mobile number[protected], who passed away in the month of April 2015. She do not have any legal heir. I am her sister's son. Now I wanted to get the connection transferred in my name and hence I approached the agency. The agency has told me that I should provide the respective documents (Death certificate, my ID proof & address proof) along with the fees as mentioned below: Additional Deposit- Rs.1300 Cost of Stove- Rs.2600 Rubber Tube- Rs.190 Some other charges-Rs.200 Total amounting to Rs. 4290. After that I told them that I will only pay the additional deposit amount and I will not buy the Stove etc from you as it is not mandatory for me to buy. The owner of the agency has denied the change of name saying that it is mandatory to buy all what he has told otherwise the change of name cannot be done. I have raised the complaint through All India complaint customer [protected], but there is no update about the complaint as every time they say the server is down. And also I tried calling regional Bharat Gas office number[protected]. There people are so busy that they are least bothered to pick the call. This is my humble request to you to kindly llok into the issue and please do the needful. Please also tell us what is the right procedure and taken appropriate action on the agency. Thanking you, Nandeesh B Mashyal

Gas was booked on May 13, 2015 with Booking number 1301; supposed to be delivered on[protected]. Gas not delivered in spite of several reminders and personal calls to the Office at Nongthymmai, Shillong. Extremely rude and opprobrious behaviour of lady-in-charge of office.. No consideration that I am a Senior Citizen and I cannot attend to their office everyday. Phones are not attended to and taken off the cradle. "Temporarily Switched Off!" None of the three numbers provided are in working condition. Standard reply of the personnel in attendance is, "We have already delivered to your area" or "You can wait till further supplies arrive and you can collect from our office; we will call you after two or three days." They never call.

sir, I have problem against Bharat gas while i shifted to new place from my previous resident still i didn't change my gas supply but i got new gas supplier boy who always create problem while supplying gas sometime he intentionally makes delay deliver from my date of booking or sometime he charges cylinders with double amount replying scarcity in cylinders.i complained against him many times in office but no solutions so decided to change my connection to HP gas, after submitting all documents in office when i said i want to transfer to HP and i need a transfer voucher in original but the manager surrender my connection and denying to give original copy of transfer voucher and now in this date i have no gas connection because HP needs all original document. sir please solve my problem AS SOON AS POSSIBLE..

My consumer number is CS-12111 for Bharat gas (Cook-N-Serve; Distributor number: 112353). Everytime after tele booking they deliver the cylinder very late. This time they are telling that 'Call after one month and 6 days'. Whereas the other companies (HP, Indane etc.) in our locality are supplying the gas with in 5 days after booking. Is this the service we are paying for? I want immediate action. Remember, this domestic gas supply is an emergency service.

While booking for refill online on party's no. thru mobile phone, no feedback is being given or any alert sent for booking of gas or generation of bill & delivery status by m/s. Sulabh gas Kota. They have 3 L/L nos. which are always busy so no contact is possible on phone with them for checking about delivery. In present case I booked refill on 24.6.15 which remains unsupplied till 30.6.15. On checking salesgirl advises to take deliverey from their godown wich is not possible myself being aged 73 yrs. Earlier their delivery was good for last 3 months some mischief being committed.